CN104376342A - Self-service device and method capable of supporting issuing of multiple sorts of media - Google Patents
Self-service device and method capable of supporting issuing of multiple sorts of media Download PDFInfo
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- CN104376342A CN104376342A CN201410592938.7A CN201410592938A CN104376342A CN 104376342 A CN104376342 A CN 104376342A CN 201410592938 A CN201410592938 A CN 201410592938A CN 104376342 A CN104376342 A CN 104376342A
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Abstract
The invention provides a self-service device and method capable of supporting issuing of multiple sorts of media. The self-service device comprises a medium storage module, a medium transferring module and a card reader. The medium storage module is used for storing media to be issued through a plurality of storage units respectively according to the sorts of the media, and the storage units are subjected to storage amount statistics and state monitoring. The medium transferring module is used for transmitting the media to be issued to the card reader from the medium storage module according to the categories of the media selected by a client. The card reader is used for outputting the to-be-issued media selected by the client. The self-service device and method capable of supporting the issuing of multiple sorts of media effectively solve the problems that an existing self-service device is largely limited on the card issuing function aspect, service sorts can not be expanded easily, resources are not utilized completely, the pressure of counter services can not be more shunted, and the experience of the client is poor.
Description
Technical field
The present invention relates to data processing field, support in particular to a kind of Possum and the method for providing medium.
Background technology
Along with the development of the self-oriented service of banking industry, the function of bank self-aid apparatus is also being gradually improved with various.In the existing Possum of bank, some equipment, as card sender, the business that user can be allowed on Possum to complete account open, and issue client by newly opening bank card in real time.But, the current Possum with this function all can only be supported to provide a kind of regulation card, in the face of all kinds of cards (such as magnetic stripe card, IC-card, security card, Net silver shield etc.) that bank constantly issues, there is significant limitation in hair fastener function aspects in existing Possum, cannot realize client and only utilize a Possum to provide the demand of multi-card.Obviously, existing Possum does not carry out rationally its resource and makes full use of, thus makes existing Possum can not shunt the pressure of counter service more, and meanwhile, waste the business handling time of client, customer experience degree is poor.Therefore, a kind of Possum and the method that can support to provide multi-card is now badly in need of.
Summary of the invention
For solving the problems of the technologies described above, the invention provides a kind of Possum and the method for supporting to provide medium, by adopting the Possum supporting to provide medium, efficiently solve existing Possum large in hair fastener function aspects limitation, not easily to activate business kind, insufficient to the utilization of resources, the pressure of counter service and the problem of customer experience degree difference can not be shunted more.
According to the first aspect of the embodiment of the present invention, provide a kind of Possum supporting to provide medium, described Possum comprises:
Media memory module, for the classification according to medium, stores medium pending respectively by multiple storage unit, and carries out storage statistics and condition monitoring to described multiple storage unit;
Medium circulation module, for the classification of the described medium according to customer selecting, is transferred to card reader by described medium pending from described media memory module; And
Card reader, for exporting the medium described pending of described customer selecting.
According to the second aspect of the embodiment of the present invention, provide a kind of method supporting to provide medium, said method comprising the steps of:
S1, client selects medium classification on described Possum, and medium circulation module reads the classification of the medium pending of described customer selecting;
S2, described medium circulation module extracts described medium pending from media memory module; And
S3, described medium transmission pending is exported to described client to card reader by described medium circulation module.
Implement a kind of Possum and method supporting to provide medium provided by the invention, have the following advantages: medium is provided in same Possum support, meeting client only utilizes a Possum to obtain the demand of medium, is conducive to the expansion of Possum business; Fully, reasonably can utilize Possum, effectively economize on resources, improve plant factor, thus shunt sales counter pressure more, save the business handling time, improve customer experience degree.
Accompanying drawing explanation
Fig. 1 is a kind of structural representation supporting the Possum providing medium of the present invention;
Fig. 2 is the structural representation of a kind of embodiment of media memory module described in Possum of the present invention;
Fig. 3 is the structural representation of a kind of embodiment of the circulation of medium described in Possum of the present invention module;
Fig. 4 is a kind of process flow diagram supporting the method providing medium of the present invention.
Embodiment
For making the object of embodiments of the invention, technical scheme and advantage clearly, below in conjunction with accompanying drawing, the present invention is described in further detail.
Fig. 1 is a kind of structural representation supporting the Possum providing medium of the present invention.See Fig. 1, this Possum comprises:
Media memory module 100, this module is used for the classification according to medium, stores medium pending respectively, and carry out storage statistics and condition monitoring to described multiple storage unit by multiple storage unit.Wherein, described medium refers to the hardware product such as debit card, credit card, U shield of issued by banks; The classification of described medium, can carry out manual sort according to the class of business of described medium, model, shape etc.; Described storage unit can be hardware storage device; That described medium pending refers to customer selecting and need self-service granting to other medium of the specified class of described client; Described storage refers to the stored number of medium pending described in described storage unit; Described state comprises storage state, the state namely residing for described storage.
Medium circulation module 200, this module is used for the classification according to the described medium of customer selecting, and described medium pending is transferred to card reader 300 from described media memory module.
Card reader 300, this module is for exporting the medium described pending of described customer selecting.In the present invention, by a described card reader 300, described medium pending is exported.
Fig. 2 is the structural representation of a kind of embodiment of media memory module described in Possum of the present invention.See Fig. 2, in embodiments of the present invention, described media memory module 100 comprises:
Memory module 110, this module is used for the classification according to described medium, store described medium pending respectively, and each described storage unit can deposit separately medium pending described in a class by multiple described storage unit.
Counting module 120, this module is used for the storage of medium pending described in multiple storage unit described in real-time update.Described counting module 120 can utilize as under type realizes: maintainer to as described in memory module 110 as described in storage unit add as described in medium time, the actual quantity of the described medium of interpolation need be inputted in application management program, namely input the initial value of described media quantity; Described in each, storage unit arranges inductor (such as weight induction device etc.), described inductor is utilized to calculate the change of the described media quantity of cell stores described in each, come in and go out whenever giving an account of matter to some extent, described counting module 110 will upgrade stored number.
Monitoring module 130, this module is used for the store status of multiple storage unit described in Real-Time Monitoring, gives store status abnormal prompt, and suspend Self-help card-distributing function when described store status is improper, till described store status returns to normally.Wherein, described monitoring can arrange inductor (such as weight induction device etc.) realization by storage unit described in each; Described store status comprises " sky " (stored number of medium pending described in described storage unit is 0), " non-NULL " (stored number of medium pending described in described storage unit is not 0) two states, wherein " sky " is abnomal condition, and " non-NULL " is normal condition; Described store status abnormal prompt comprises the array mode of one or more in use pilot lamp, screen indication information, voice and realizes.
Fig. 3 is the structural representation of a kind of embodiment of the circulation of medium described in Possum of the present invention module.See Fig. 3, in embodiments of the present invention, described medium circulation module 200 comprises:
Select module 210, this module for reading the classification of the described medium of described customer selecting, and extracts described medium pending from described media memory module.Wherein, client can select the classification of described medium on Possum, selection mode comprises: selected by the physical button on Possum or touch screen button, and described selection module 210 reads described classification and from the storage unit of correspondence, extracts described medium pending.
Transport module 220, this module be used for will the medium transmission described pending that extract from described media memory module to described card reader.Described transport module 220 can be the physical connection passage be based upon between described media memory module and described card reader.
In embodiments of the present invention, described medium circulation module 200 can also comprise: error correction rollback module, when this module is used for, in the operating process of described Possum, hardware fault occurs, carries out the process of error correction rollback.Described hardware fault comprises: cannot normal transmission because of hardware device fault in the transmitting procedure of described medium pending between described media memory module and described card reader.Then described error correction rollback module will carry out the process of error correction rollback in time, the medium described pending being about to cannot transmit because there is hardware fault returns original position, lay equal stress on and newly transmit described medium pending, simultaneously, the numerical value of medium pending described in described counting module synchronized update, thus ensure the accurate of its numerical value.In this embodiment, referring to Fig. 2 and Fig. 3, described media memory module 100 also comprises recovery memory module, and this module is used for memory recall medium; Meanwhile, described medium circulation module 200 also comprises recycling module, and the medium transmission to be recycled that this module is used for described client to input from described card reader is to described recovery memory module.This recycling module can make client utilize Possum to manage something individually and move back card business, has saved the time of client, has improve customer experience degree.Wherein, reclaim memory module and both recovering medium can be stored in different recovery storage unit respectively according to the classification of recovering medium, also the recovering medium of all categories can be stored in one and reclaim in storage unit; The recovery storage unit reclaimed in memory module can be identical or similar with the hardware configuration of the storage unit in the memory module 110 above described in Fig. 2; Described recycling module has the transmission channel (such as physical connection passage etc.) for transmitting medium to be recycled.
Simultaneously, counting module 120 in media memory module 100 described in Fig. 2 and monitoring module 130 can reclaim the recovery state reclaiming storage unit described in the storage of recovering medium described in storage unit and Real-Time Monitoring described in real-time update, give when described recovery state is improper to reclaim abnormal state prompting, and suspend and reclaim function, until described recovery recovering state is to normal position, wherein, described recovery state comprises: " expiring " (stored number of described recovering medium reaches the open ended maximal value of described recovery memory module), " non-full " (stored number of described recovering medium does not reach the open ended maximal value of described recovery memory module) two states, wherein " expire " for abnomal condition, " non-full " is normal condition, described recovery abnormal state prompting comprises use pilot lamp, screen indication information, in voice, the array mode of one or more realizes.In addition, when there is hardware fault the medium transmission to be recycled that described client inputs from described card reader by recycling module to the process of described recovery memory module, described error correction rollback module in described medium circulation module 200 can carry out the process of error correction rollback, and described hardware fault comprises: cannot normal transmission because of hardware device fault in the transmitting procedure of described medium to be recycled between described card reader and described recovery memory module.Then described error correction rollback module will carry out the process of error correction rollback in time, and the medium described to be recycled being about to cannot transmit because there is hardware fault returns original position.
In embodiments of the present invention, the described storage unit in the described memory module 110 in Fig. 2 is storage box, and each described storage box is equipped with corresponding media outlet.Wherein, the quantity of storage box can be arranged according to actual conditions, and usually, described storage box can arrange 2 to 5.Preferably, in the process of hardware design, described multiple storage box can be carried out integration compact design with Appropriate application space as much as possible, such as, the cartridge One Design Inc. that multiple size is applicable to is integrated, or by adding interlayer to form multiple storage box in a storage space.
In addition, it should be noted that, in embodiments of the present invention, described Possum can have flowing water print module, and this module is for recording the operation information (card number, when and where etc. of granting or recovering medium) about granting or recovering medium.Daily servicing aspect for described Possum is manual operation substantially, comprise the clear process to Possum, day end-nucleus investigate and prosecute reason and maintenance to device hardware, to ensure the normal quantity of described Possum medium, check the medium whether having in described Possum and block, and whether each hardware of Possum runs well.
Fig. 4 is a kind of process flow diagram supporting the method providing medium of the present invention.See Fig. 4, said method comprising the steps of:
S1, client selects medium classification on described Possum, and medium circulation module reads the classification of the medium pending of described customer selecting;
S2, described medium circulation module extracts described medium pending from media memory module; And
S3, described medium transmission pending is exported to described client to card reader by described medium circulation module.
Wherein, the classification of described medium, can carry out manual sort according to the class of business of described medium, model, shape etc.; The mode of described selection comprises: selected by the physical button on Possum or touch screen button; That described medium pending refers to customer selecting and need self-service granting to other medium of the specified class of described client.
In embodiments of the present invention, described step S2 comprises the following steps:
S21, described media memory module checks the store status of corresponding storage unit; And
S22, if when described store status is normal, then described medium circulation module extracts described medium pending from described media memory module, and described media memory module upgrades the storage of described medium pending; If when described store status is abnomal condition, then described Possum points out that described client is current can not provide described medium pending.
Wherein, " corresponding storage unit " refers to the storage unit storing described medium pending, described store status comprises " sky " (stored number of medium pending described in described storage unit is 0), " non-NULL " (stored number of medium pending described in described storage unit is not 0) two states, wherein " sky " is abnomal condition, and " non-NULL " is normal condition.
In embodiments of the present invention, before described step S1 or after described step S3, also comprise recovering medium step S4, described step S4 comprises the following steps:
S41, medium to be recycled is inputed to described card reader by described client;
S42, the recovery state of memory module is reclaimed in described media memory module inspection; And
S43, if when described recovery state is normal, then described medium circulation module is by the medium transmission described to be recycled that obtains from described card reader to described recovery memory module, and described media memory module upgrades the storage of recovering medium; If described recovery state is for time full, then client is current can not reclaim described medium to be recycled in described Possum prompting, and described medium to be recycled is returned described client.
Wherein, described recovery state comprises: " expiring " (namely the stored number of described recovering medium reaches the open ended maximal value of described recovery memory module), " non-full " (namely the stored number of described recovering medium does not reach the open ended maximal value of described recovery memory module) two states, wherein " expire " for abnomal condition, " non-full " is normal condition.
In embodiments of the present invention, described method also comprises: in the implementation procedure of step S1 to step S3, and when described Possum generation hardware fault, the error correction rollback module in described Possum carries out the process of error correction rollback.Wherein, described hardware fault comprises: cannot normal transmission because of hardware device fault in the transmitting procedure of described medium pending between described media memory module and described card reader.
Through the above description of the embodiments, those skilled in the art can be well understood to the present invention and can realize by the mode of software combined with hardware platform, can certainly all be implemented by hardware.Based on such understanding, what technical scheme of the present invention contributed to background technology can embody with the form of software product in whole or in part, this computer software product can be stored in storage medium, as ROM/RAM, magnetic disc, CD etc., comprising some instructions in order to make a computer equipment (can be personal computer, server, or the network equipment etc.) perform the method described in some part of each embodiment of the present invention or embodiment.
Above disclosedly be only the preferred embodiments of the present invention; certainly protection scope of the present invention can not be limited with this; therefore according to the equivalent variations that the instruction of the claims in the present invention is done above-described embodiment, still belong in scope that the claims in the present invention contain.
Claims (10)
1. support the Possum providing medium, it is characterized in that, described Possum comprises:
Media memory module, for the classification according to medium, stores medium pending respectively by multiple storage unit, and carries out storage statistics and condition monitoring to described multiple storage unit;
Medium circulation module, for the classification of the described medium according to customer selecting, is transferred to card reader by described medium pending from described media memory module; And
Card reader, for exporting the medium described pending of described customer selecting.
2. Possum as claimed in claim 1, it is characterized in that, described media memory module comprises:
Memory module, for the classification according to described medium, store described medium pending respectively by multiple described storage unit, and each described storage unit can deposit separately medium pending described in a class;
Counting module, for the storage of medium pending described in storage unit multiple described in real-time update; And
Monitoring module, for the store status of storage unit multiple described in Real-Time Monitoring, gives store status abnormal prompt when described store status is improper, and suspends Self-help card-distributing function, till described store status returns to normally.
3. Possum as claimed in claim 1, is characterized in that, described medium circulation module comprises:
Selecting module, for reading the classification of the described medium of described customer selecting, and from described media memory module, extracting described medium pending; And
Transport module, for the medium transmission described pending that will extract from described media memory module to described card reader.
4. Possum as claimed in claim 1, is characterized in that, described medium circulation module also comprises:
Error correction rollback module, during for hardware fault occurring in the operating process of described Possum, carries out the process of error correction rollback.
5. Possum as claimed in claim 1, it is characterized in that, described media memory module also comprises recovery memory module, for memory recall medium; Further, described medium circulation module also comprises recycling module, for the medium transmission to be recycled that described client inputted from described card reader to described recovery memory module.
6. Possum as claimed in claim 2, it is characterized in that, the described storage unit in described memory module is storage box, and each described storage box is equipped with corresponding media outlet.
7. support the method providing medium, it is characterized in that, comprise the following steps:
S1, client selects medium classification on described Possum, and medium circulation module reads the classification of the medium pending of described customer selecting;
S2, described medium circulation module extracts described medium pending from media memory module; And
S3, described medium transmission pending is exported to described client to card reader by described medium circulation module.
8. method as claimed in claim 7, it is characterized in that, described step S2 comprises the following steps:
S21, described media memory module checks the store status of corresponding storage unit; And
S22, if when described store status is normal, then described medium circulation module extracts described medium pending from described media memory module, and described media memory module upgrades the storage of described medium pending; If when described store status is abnomal condition, then described Possum points out that described client is current can not provide described medium pending.
9. method as claimed in claim 7, it is characterized in that, before described step S1 or after described step S3, also comprise recovering medium step S4, described step S4 comprises the following steps:
S41, medium to be recycled is inputed to described card reader by described client;
S42, the recovery state of memory module is reclaimed in described media memory module inspection; And
S43, if when described recovery state is normal, then described medium circulation module is by the medium transmission described to be recycled that obtains from described card reader to described recovery memory module, and described media memory module upgrades the storage of recovering medium; If described recovery state is for time full, then client is current can not reclaim described medium to be recycled in described Possum prompting, and described medium to be recycled is returned described client.
10. method as claimed in claim 7, it is characterized in that, also comprise: in the implementation procedure of step S1 to step S3, when described Possum generation hardware fault, the error correction rollback module in described Possum carries out the process of error correction rollback.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410592938.7A CN104376342A (en) | 2014-10-29 | 2014-10-29 | Self-service device and method capable of supporting issuing of multiple sorts of media |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410592938.7A CN104376342A (en) | 2014-10-29 | 2014-10-29 | Self-service device and method capable of supporting issuing of multiple sorts of media |
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| CN104376342A true CN104376342A (en) | 2015-02-25 |
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| CN201410592938.7A Pending CN104376342A (en) | 2014-10-29 | 2014-10-29 | Self-service device and method capable of supporting issuing of multiple sorts of media |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105512693A (en) * | 2015-12-14 | 2016-04-20 | 江苏国光信息产业股份有限公司 | Box type medium dispenser |
| CN106447961A (en) * | 2016-11-11 | 2017-02-22 | 湖南长城信息金融设备有限责任公司 | Modularized financial self-service teller equipment |
| CN113487812A (en) * | 2021-06-23 | 2021-10-08 | 深圳市创自技术有限公司 | Dispensing apparatus |
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| CN113487812A (en) * | 2021-06-23 | 2021-10-08 | 深圳市创自技术有限公司 | Dispensing apparatus |
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Application publication date: 20150225 |