CN103810821B - A kind of warning hierarchical management system - Google Patents
A kind of warning hierarchical management system Download PDFInfo
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- CN103810821B CN103810821B CN201410028316.1A CN201410028316A CN103810821B CN 103810821 B CN103810821 B CN 103810821B CN 201410028316 A CN201410028316 A CN 201410028316A CN 103810821 B CN103810821 B CN 103810821B
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Abstract
The invention discloses a kind of warning hierarchical management system, by to security services classification, and processed by multicenter, share out the work and help one another according to post and technical ability, and ensure that the geography information at each center and User Information Database can pass through broadband by the flow process cooperation decided through consultation in advance by collaboration software, make each service centre personnel can perform oneself part that is the most efficient or that be good in flow process, thus provide diversified service efficiently to client.
Description
Technical field
The present invention relates to the service system field of intelligent video safety monitoring, particularly relate to a kind of warning hierarchical management system.
Background technology
The development of present intelligent video analysis technology, has had and can note abnormalities according to video, thus the device of automatic alarm occurs, this allows for the eyes that numerous video source can become real, it is possible to find in time and Intervention Events; But also because Video Analysis Technology can not eliminate wrong report, to find that dangerous situation needs manual video or image to check in time, create no small workload;
Much non intelligent video alarming system, intrusion event is detected by traditional infrared or microwave alarm, check with video technique after receiving warning, the problem high to improve wrong report, bigger video can be brought to check workload, being also required to for this manage to improve efficiency, otherwise the efficiency of operation of service centre can be very low, it is also possible to fall the process of true alert by mistake.
In the running of whole intelligent safety and defence system, different links need different technical ability, as security device technical problem needs the enterprise technology support staff of supplier, when dangerous situation needs dispatch personnel in-situ processing after substantially confirming, different dangerous situations such as public security, medical treatment and fire alarm, need different technical ability or post personnel, be so necessarily required to collaborative different unit personnel, owing to cross-branch communication channel has bottleneck, cooperation efficiency is just very low, it is easy to delay process event.
Small cell or shop are likely not to have 24 hours service centres, have during related needs and need to safety-ensuring service company's outsourcing service, safety-ensuring service company is likely to need the service of different stage or set meal to different user, safety-ensuring service company needs the total service according to a section to need motor-driven arrangement people's air defense to prevent with thing, need for this at whole corporate level or form the service centre of distributed multi-stage with other companies and comprehensively allocate security personnel and service personal and mechanism, so as the balance obtained between response speed and expense, thus produce to share out the work and help one another mechanism between many service centres, to ensure Security Personnel's efficiency of service in coverage.
For these reasons, it is necessary to the problems referred to above are improved.
Summary of the invention
The present invention provides a kind of warning hierarchical management system, by the work of video security protection alert process is divided into multiple security rank, the process of each project is distributed to not concentric different skill and is completed, differentiated service can be provided a user with, improve the method and system of security protection service whole efficiency and accuracy rate simultaneously, realized by step:
S1: service centre arranges unique service centre coding of representative capacity and represents multiple level codes of service class;
S2: service centre provides unique username and password to make to identify and authentication to client;
S3: when client device activates, the service centre that arranging on described client device reports to the police reports encodes and level codes;
S4: client is reported to the police to default service centre, service centre is with GUID GUID labelling one warning, and automatically proceeds to the service procedure under appropriate level code by level codes.
Further, described each service class code comprises following one or more execution content: judge whether warning is true; Warning character is examined by long-distance video; Remote assistance processes emergency; Notify that Security Personnel goes to scene to deal with emergencies and dangerous situations, and transmit alarm content and warning address information; Client device remote status detects automatically, and each client device service Automatic Program updates and Resolving probiems.
Further, viability information bound by described each service class code simultaneously.
Finally, described client device is fixing equipment, and described fixing equipment records its mounting coordinate when activating.
By computer program and network so that the warning of equipment or user can pass through the collaborative process of multiple service centres, thus playing the speciality of different service centre so that safety-ensuring service company can provide the service of different stage or set meal efficiently to end user; Naive user can only be checked, and higher level provides and remotely propagandas directed to communicate; The services package of higher rank is drawn together on behalf of arranging security personnel or first aid company to rush towards scene; And additionally charge to possessing the user the facilitating function functions such as prompting that come in and go out, or charged by advertisement form.
Service platform provider can also be cooperated by different way with security company, check work to provide by service platform provider or other large-scale security companies possessing service centre as received a crime report, work of dealing with emergencies and dangerous situations then is transferred to understand the on-the-spot local security company with user situation most and is undertaken, such service platform is accomplished by supporting software and hardware and the communication apparatus of the multistage division of labor and fast transfer warning message, and such small security company is also provided that, by cooperation, the high-level services that price is suitable.
The present invention is not by being processed by many service centres security services classification, share out the work and help one another according to post and technical ability, and ensure that the geography information at each center and User Information Database can pass through broadband by the flow process cooperation decided through consultation in advance by collaboration software, make each service centre personnel can perform oneself part that is the most efficient or that be good in flow process, thus provide diversified service efficiently to client.
The invention have the benefit that by complete video service being divided into 5 steps started with equipment alarm, by sharing out the work and helping one another so that security entity can provide the diversified service of different set meal efficiently to dissimilar user.
Detailed description of the invention
The specific embodiment of the present invention detailed below.
Security operator's code, platform code of receiving a crime report, the local platform code of security personnel, except the legitimacy of authenticating device code, also to be verified and to complete corresponding data association and to arrange by ustomer premises access equipment registration process.After facility registration completes, user can enjoy security services, and warning message just can pass to security platform.
The serve end program under the .NET4.0 framework of Microsoft is all installed by each service centre, and be there is a need to access the seat of data or security personnel's mobile phone, subscriber equipment installation client.
A kind of warning hierarchical management system, service centre arranges unique service centre coding of representative capacity and represents multiple level codes of service class; Service centre provides unique username and password to make to identify and authentication to client; When client device activates, the service centre that arranging on described client device reports to the police reports encodes and level codes; Client is reported to the police to default service centre, and service centre is with GUID GUID labelling one warning, and automatically proceeds to the service procedure under appropriate level code by level codes.
Specifically, for following the trail of each warning in software, when equipment is reported to the police to service centre by network, or resident family by phone to service centre report to the police time, service centre is just each warning GUID (GUID by Automatic Program, GloballyUniqueIdentifier) GUID code makes marks, recording equipment or the correlation circumstance of service personal's record is continued after labelling, for receiving a crime report and personnel's reference of dealing with emergencies and dangerous situations, these information all can follow transfer when transferring to other center processing, in order to subsequent treatment. The transfer reported to the police both can be report below, it is also possible to is passback.
The triggering of whole warning is generally completed by warning device, equipment in order to avoid having can be reported to the police by too frequent, give equipment of dealing with emergencies and dangerous situations, bandwidth brings unnecessary burden, and obstruction is likely to really critical warning and reports, when by equipment alarm, can arrange within a certain period of time, such as 3 seconds, a warning was done in the warning classification that same sensor produces, specifically can be different according to sensor. The video analysis of such as photographic head is 3 seconds, and infrared is 2 seconds with microwave.
After a service centre receives warning, according to selected security rank, namely after the service class code arrangement that client and Service Servicing Center are bound processes, press software push buttons and just the further part of alert process can be given to another one service centre, it is commonly referred to and uploads, if the complete step of upper strata center processing, another one service centre can also be returned to, the address chain uploaded and return connected configuration file amendment just may be used, set by engineering staff during configuration file installation and debugging, just change unless there are partnership change afterwards; Last local service center tasks security personnel's mobile phone terminal warning, and security personnel holds mobile phone terminal and just can go quickly to deal with emergencies and dangerous situations.
Each warning device or system alarm are, by warning uploading protocol described below, warning message is sent to warning gateway, warning gateway warning message is distributed to each client and processes.
Another one service centre is when receiving the event that Event Service transfers through messenger service, the event type transferred can trigger mounted code, the information processing needs is shown to operator on duty in this service centre and client thereof, and point out the process needed, as sent security personnel or remotely examining
Warning uploading protocol example, adopts xml mode to carry out information mutual. Xml structure is as follows:
The explanation of each attribute is presented herein below
Annotation: password reality cryptographically stores and transmits
Each service class code comprises following one or more execution content:
1) whether differentiation quotation of receiving a crime report for the first time is reported by mistake;
2) warning character is examined by long-distance video;
3) prevention linkage of remotely propagandaing directed to communicate stops crime or rescue and remote request and supports that Security Personnel goes to scene to deal with emergencies and dangerous situations;
4) security personnel rushes towards warning spot and deals with emergencies and dangerous situations or rescue;
5) the smart machine remote status detection supported, each device software updates and Resolving probiems;
In the application of real system, the security task formed by above-mentioned 5 contents can be completed by a center, separately can also be completed by different service centres or coordinated, particularly when the scope of user is wide, quantity how after, classification distributed type is done in service centre and disposes, support and monitoring are done by higher level by subordinate, make to be unlikely to during subordinate's accident to delay dispose alert event in time because service personal is not enough, it is not required that arrange too much service personal on duty and cause unnecessary waste.
Thering is provided different stage in security services to own user, the service centre of oneself can also be set up by similar framework in security company, security rank and include user picture, address coordinate, the user data of service contract needed for arranging user in own user data base.
From user perspective, user reports to the police and refers to the video analysis equipment automatic alarm of user side, it is possible to be the security personnel's mobile phone being mounted with client, the mobile phone alarm of user, or the telephone call of registration user.
Security personnel's mobile phone is a kind of mobile phone integrating location and communication, with service centre's collaborative work, real time position can be had to show on affiliated service centre's electronic chart, conveniently accepts service centre and arranges place to go alert.
Receive a crime report one and be achieved in that by the offer of local security service center, be familiar with local circumstance and personnel due to this locality, it is possible to pass through to open real-time video at once and check that doing video checks, so can get rid of wrong report completely.
Check when video and feel suspicious or can't differentiate, or can positive alarms correct after, open warning lamp by propagandaing directed to communicate, by linkage and illuminating lamp stop common this task of pilferage crime can be completed by local service center or Security Officer's mobile phone; If it find that when being medical treatment emergency, service centre can contact this locality medical rescue or the medical rescue of user's registration, if fire alarm, propaganda directed to communicate and can wake optionally calling local fire department process while that user escaping.
Can't stoping when propagandaing directed to communicate, or be the discovery that fire alarm, serious medical problem, it is necessary to send someone rush towards in-situ processing or check, then by local center or Security Officer's handset processes.
Client device remote status detects automatically, and each client device service Automatic Program updates and Resolving probiems, is mainly utilized idle bandwidth to be automatically performed by program.
After parent service center completes at the corresponding levels process, it is possible to use identical message structure distributes identical warning to service centre of subordinate, only need to judge that the coding at lower service center is extended this as warning message object code is just passable according to higher level.
Server program automatically judges after doing electronization according to user's contract in alert process flow process, in order to a process reported to the police can embody the content of bond service, be exemplified below.
User's contract electronization example:
Upper table is stored in server end with internal database form; Password reality stores in an encrypted form and transmits; Service class with previously described service 1 to 5 for particular content, below include above, 5 is highest level service; Viability expires and does not just process relative alarm, is directly given to user mobile phone end by oneself; The warning of cancellation directly abandons and does not process, and in server log record, by contract prior notice user 3 times.
The foregoing is only embodiments of the invention; not thereby the scope of the claims of the present invention is limited; every equivalent structure utilizing description of the present invention to make or equivalence flow process conversion; or directly or indirectly it is used in other relevant technical fields, all in like manner include in the scope of patent protection of the present invention.
Claims (3)
1. a warning hierarchical management system, is realized by following steps:
S1: service centre arranges unique service centre coding of representative capacity and represents multiple level codes of service class;
S2: service centre provides unique username and password to make to identify and authentication to client;
S3: when client device activates, the service centre that arranging on described client device reports to the police reports encodes and level codes;
S4: client is reported to the police to default service centre, service centre is with GUID GUID labelling one warning, and automatically proceeding to the service procedure under appropriate level code by level codes, the multiple level codes representing service class comprise following one or more execution content
1) judge whether warning is true;
2) warning character is examined by long-distance video;
3) remote assistance processes emergency;
4) notify that Security Personnel goes to scene to deal with emergencies and dangerous situations, and transmit alarm content and warning address information;
5) client device remote status detects automatically, and each client device service Automatic Program updates and Resolving probiems.
2. warning hierarchical management system according to claim 1, it is characterised in that: the multiple level codes representing service class bind viability information simultaneously.
3. warning hierarchical management system according to claim 1, it is characterised in that: described client device is fixing equipment, and described fixing equipment records its mounting coordinate when activating.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410028316.1A CN103810821B (en) | 2014-01-21 | 2014-01-21 | A kind of warning hierarchical management system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410028316.1A CN103810821B (en) | 2014-01-21 | 2014-01-21 | A kind of warning hierarchical management system |
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| CN103810821A CN103810821A (en) | 2014-05-21 |
| CN103810821B true CN103810821B (en) | 2016-06-08 |
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| JP2002158788A (en) * | 2001-04-04 | 2002-05-31 | Ipex:Kk | Supervisory information supply system for specific area |
| CN101004848A (en) * | 2006-12-29 | 2007-07-25 | 广东志成冠军集团有限公司 | Monitoring alarm system with multiple cascading networks |
| CN101123029A (en) * | 2007-09-28 | 2008-02-13 | 胡盛益 | A central processing platform and use method for theft-prevention alarming video monitoring integrated information |
| CN201707772U (en) * | 2009-12-04 | 2011-01-12 | 广州市聚晖电子科技有限公司 | Security alarm system |
| CN202282059U (en) * | 2011-09-26 | 2012-06-20 | 北京天一众合科技股份有限公司 | Alarm information prompt apparatus |
| CN102568163A (en) * | 2010-12-21 | 2012-07-11 | 力讯保安系统有限公司 | Security system |
-
2014
- 2014-01-21 CN CN201410028316.1A patent/CN103810821B/en not_active Expired - Fee Related
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2002158788A (en) * | 2001-04-04 | 2002-05-31 | Ipex:Kk | Supervisory information supply system for specific area |
| CN101004848A (en) * | 2006-12-29 | 2007-07-25 | 广东志成冠军集团有限公司 | Monitoring alarm system with multiple cascading networks |
| CN101123029A (en) * | 2007-09-28 | 2008-02-13 | 胡盛益 | A central processing platform and use method for theft-prevention alarming video monitoring integrated information |
| CN201707772U (en) * | 2009-12-04 | 2011-01-12 | 广州市聚晖电子科技有限公司 | Security alarm system |
| CN102568163A (en) * | 2010-12-21 | 2012-07-11 | 力讯保安系统有限公司 | Security system |
| CN202282059U (en) * | 2011-09-26 | 2012-06-20 | 北京天一众合科技股份有限公司 | Alarm information prompt apparatus |
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| CN103810821A (en) | 2014-05-21 |
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Effective date of registration: 20191213 Address after: 518000 701, building G3, TCL International e city, Shuguang community, Xili street, Nanshan District, Shenzhen City, Guangdong Province Patentee after: Shenzhen Tianyan Network Technology Co., Ltd Address before: 518000, Nanshan District, Prince Edward Road, Guangdong, Shenzhen sea view Plaza, 20B Patentee before: Shenzhen HR-Skyeyes Co., Ltd. |
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Granted publication date: 20160608 Termination date: 20210121 |