CN103793313B - A kind of mobile terminal fault recording method and its system - Google Patents

A kind of mobile terminal fault recording method and its system Download PDF

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Publication number
CN103793313B
CN103793313B CN201410057465.0A CN201410057465A CN103793313B CN 103793313 B CN103793313 B CN 103793313B CN 201410057465 A CN201410057465 A CN 201410057465A CN 103793313 B CN103793313 B CN 103793313B
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interface
mobile terminal
current
interface number
number corresponding
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CN103793313A (en
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杨维琴
俞斌
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Caijin Zhichan information technology (Shandong) Co.,Ltd.
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TCL Communication Ningbo Ltd
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Abstract

A kind of mobile terminal fault recording method provided by the present invention and its system, methods described specifically include:After mobile terminal-opening, start to monitor current interface;When current interface changes, interface number corresponding to the interface currently shown is searched from the number storehouse of interface, interface number corresponding to the interface that record is currently shown, the interface number of record is stored into power down nonvolatile memory.This causes mobile terminal to add New function:With fault logging function.Because the interface to mobile terminal is monitored in real time, and store interface number corresponding to shown interface after each interface changes, and stored into power down nonvolatile memory, when mobile terminal breaks down, user can reduce failure generating process according to the interface number of storage and combination interface number storehouse, be easy to maintenance personal to analyze fault occurrence reason and take it corresponding maintenance measures.

Description

A kind of mobile terminal fault recording method and its system
Technical field
The present invention relates to moving communicating field, more particularly to a kind of mobile terminal fault recording method and its system.
Background technology
With the development of communication of mobile terminal technology, the function of mobile terminal is stronger and stronger.User is in daily life During using mobile terminal, unavoidable its breaks down.When user holds failure machine to repair, usually due to lacking failure hair Scene description when raw is not complete or description is incorrect, causes accident analysis difficult.
Scene description when failure occurs user is not exclusively or description is incorrect, and reason mainly has following two:When When breaking down, for user not using mobile terminal, user does not see the specific phenomenon for causing failure;But failure is due to Caused by user's operation, but user does not write down operating procedure or does not write down operating procedure accurately.
Therefore, prior art has yet to be improved and developed.
The content of the invention
In view of above-mentioned the deficiencies in the prior art, it is an object of the invention to provide a kind of mobile terminal fault recording method and Its system, it is intended to which solving the problems, such as that mobile terminal can not in real time be monitored and recorded in the prior art causes failure that interface occurs.
Technical scheme is as follows:
A kind of mobile terminal fault recording method, wherein, methods described includes step:
A, after mobile terminal-opening, start to monitor current interface;
B, when current interface changes, interface corresponding to the interface currently shown is searched from the number storehouse of interface Number, interface number corresponding to the interface that record is currently shown, the interface number of record is stored into power down nonvolatile memory.
The mobile terminal fault recording method, wherein, also include prestoring mobile terminal manufacturer before the step A Interface number corresponding to interface number corresponding to multiple interfaces of setting or multiple interfaces of storage User Defined setting.
The mobile terminal fault recording method, wherein, the step B also includes:When current interface does not change, Continue to monitor current interface.
The mobile terminal fault recording method, wherein, the step B is specifically included:
B1, when current interface changes, the interface currently shown is entered with the interface stored in the number storehouse of interface Row contrast, when both are identical, the interface number at the interface currently shown;
Interface number corresponding to B2, mobile terminal records current display interface;
Interface number corresponding to current display interface is sent into power down nonvolatile memory and deposited by B3, mobile terminal Storage.
The mobile terminal fault recording method, wherein, the power down nonvolatile memory is ROM, EPROM and Flash Any one in memory.
The mobile terminal fault recording method, wherein, the mobile terminal is smart mobile phone, tablet personal computer and notebook Any one in computer.
A kind of mobile terminal fault record system, wherein, including interface changes monitoring modular and interface number is inquired about and storage Module, wherein:
The interface changes monitoring modular, after mobile terminal-opening, starts to monitor current interface;
Interface number is inquired about and memory module, for when current interface changes, searching and working as from the number storehouse of interface Interface number corresponding to the interface of preceding display, record interface number corresponding to the interface that currently shows, by the interface number of record store to In power down nonvolatile memory.
The mobile terminal fault record system, wherein, in addition to:
Interface number library module, for prestore mobile terminal manufacturer setting multiple interfaces corresponding to interface number or Store interface number corresponding to multiple interfaces of User Defined setting.
The mobile terminal fault record system, wherein, the interface number inquiry and memory module specifically include:
Interface query unit, when current interface changes, by the interface currently shown and interface number storehouse The interface stored in module is contrasted, when identical, the interface number at the interface currently shown;
Interface recording unit, for interface number corresponding to mobile terminal records current display interface;
Interface memory cell, it is for mobile terminal that interface number transmission corresponding to current display interface is not volatile to power down Stored in memory.
The mobile terminal fault record system, wherein, mobile terminal is smart mobile phone, tablet personal computer and notebook computer In any one.
A kind of mobile terminal fault recording method provided by the present invention and its system, methods described specifically include:It is mobile After starting up of terminal, start to monitor current interface;When current interface changes, current display is searched from the number storehouse of interface Interface corresponding to interface number, record the interface that currently shows corresponding to interface number, the interface number of record is stored to power down not In volatile memory.This causes mobile terminal to add New function:With fault logging function.Due to the interface to mobile terminal Monitored in real time, and store the corresponding interface number at shown interface after each interface changes, and stored to In power down nonvolatile memory, when mobile terminal breaks down, user can be according to the interface number of storage and combination interface number Failure generating process is reduced according to storehouse, is easy to maintenance personal to analyze fault occurrence reason and takes it corresponding maintenance measures.
Brief description of the drawings
Fig. 1 is a kind of mobile terminal fault recording method preferred embodiment flow chart of steps provided by the invention.
Fig. 2 is the particular flow sheet that Fig. 1 median surfaces number are inquired about and stored.
Fig. 3 is the dialing initial interface of mobile terminal.
Fig. 4 is that mobile terminal reception user operation instruction presses the interface after numerical key.
Fig. 5 is a kind of structured flowchart of mobile terminal fault record system preferred embodiment provided by the invention.
Fig. 6 is the structured flowchart of the interface number inquiry and memory module in Fig. 5.
Embodiment
The present invention provides a kind of mobile terminal fault recording method and its system, to make the purpose of the present invention, technical scheme And effect is clearer, clear and definite, the present invention is described in more detail for the embodiment that develops simultaneously referring to the drawings.It should be appreciated that this The specific embodiment of place description is not intended to limit the present invention only to explain the present invention.
Mobile terminal fault recording method of the present invention is elaborated below in conjunction with Fig. 1, wherein, Fig. 1 is this hair A kind of mobile terminal fault recording method preferred embodiment flow chart of steps of bright offer.
Step S101, after mobile terminal-opening, start to monitor current interface;
Step S102, when current interface changes, it is corresponding that the interface currently shown is searched from the number storehouse of interface Interface number, record the interface that currently shows corresponding to interface number, the interface number of record is stored to power down nonvolatile memory In.
Example is further carried out, is also included before the step S101:
Step S100, prestore interface number corresponding to multiple interfaces of mobile terminal manufacturer setting or storage user makes by oneself Interface number corresponding to multiple interfaces of justice setting.
In the step s 100, multiple interfaces that the setting of mobile terminal manufacturer can be not only prestored in mobile terminal are corresponding Interface number, and user is using can be according to the self-defined multiple interfaces of setting of actual use situation simultaneously during mobile terminal Interface number corresponding to storage.Increase the interface number stored in the number storehouse of interface by more sample loading modes, be easy to more accurately search Interface number corresponding to each interface, when an error occurs can accurate reproduction failure generating process.
Example is further carried out, the step S102 also includes:When current interface does not change, it is current to continue monitoring Interface.
In step s 102, the interface number of current display interface need to be inquired about and store the interface number, as shown in Fig. 2 it is wrapped Include step:
Step S201, when current interface changes, by what is stored in the interface currently shown and interface number storehouse Interface is contrasted, when both are identical, the interface number at the interface currently shown;
Step S202, interface number corresponding to mobile terminal records current display interface;
Step S203, interface number corresponding to current display interface is sent into power down nonvolatile memory by mobile terminal Row storage.
Example is further carried out, the power down nonvolatile memory is any one in ROM, EPROM and flash storage Kind.Interface number is stored using power down nonvolatile memory, causes to power off or be unable to normal boot-strap when mobile terminal hinders for some reason, All interfaces number of storage can be extracted from the power down nonvolatile memory of mobile terminal with regard to reducible failure generating process.
Example is further carried out, the mobile terminal is any one in smart mobile phone, tablet personal computer and notebook computer.
Present pre-ferred embodiments are illustrated exemplified by causing fault of mobile phone because calling, for example, when user A is opened Mobile terminal, mobile terminal enter start-up picture, while mobile terminal starts to monitor current interface, and what is entered after general start is The start-up picture pre-set, it can pre-set and whether inquire about interface corresponding to this starting-up interface in the number storehouse of interface Number.But starting-up interface due to the self-defined setting of user simultaneously differs, therefore is being inquired about in the number storehouse of interface and storing this Interface number corresponding to starting-up interface is preferably selection.
When the autonomous or non-autonomous operation of user causes the current interface of mobile terminal to change, into current display circle During face, mobile terminal can monitor that current picture changes, and now mobile terminal can be by the interface currently shown and interface number The interface stored in database is contrasted, and when identical, obtains the interface number of current display interface.The user is autonomous Operate for user actively using mobile terminal some functions and mobile terminal is operated, the non-autonomous operation of the user is The non-active some functions using mobile terminal of user simultaneously operate to mobile terminal, such as user is placed on pocket because of non-screen locking Or elsewhere, some non-autonomous operations caused by body is touched.
As shown in figure 3, pressing the dialing initial interface entered after handset dialing key for user, looked into from the number storehouse of interface Interface number is 6666661 corresponding to interface knowable to asking shown in Fig. 3, then interface number 6666661 is recorded into mobile phone TF card; User A inputs " 6 " afterwards, as shown in figure 4, the interface after user operation instruction presses numerical key is received for mobile terminal, from boundary Inquiry understands that interface number is 6666662 corresponding to the interface shown in Fig. 4, then is remembered interface number 6666662 in the number storehouse of face Record is into mobile phone TF card;When user causes fault of mobile phone because of dialing or other operations, user need to only take out mobile phone TF card, And the interface number for therefrom extracting record can reduce failure generating process according to the corresponding relation at interface number and interface, be easy to repair Personnel analyze fault occurrence reason and take it corresponding maintenance measures.
Based on above-described embodiment, present invention also offers a kind of mobile terminal fault record system, as shown in figure 5, being this A kind of structured flowchart of the mobile terminal fault record system preferred embodiment provided is provided.
As shown in figure 5, the mobile terminal fault record system includes:
Interface changes monitoring modular 100, after mobile terminal-opening, starts to monitor current interface;
Interface number is inquired about and memory module 200, for when current interface changes, being searched from the number storehouse of interface Interface number corresponding to the interface currently shown, interface number corresponding to the interface currently shown is recorded, the interface number of record is stored Into power down nonvolatile memory.
Example is further carried out, as shown in figure 5, the mobile terminal fault record system also includes:
Interface number library module 300, for prestoring interface corresponding to multiple interfaces of mobile terminal manufacturer setting Number or storage User Defined setting multiple interfaces corresponding to interface number.
Example is further carried out, as shown in fig. 6, the interface number inquiry and memory module 200 specifically include:
Interface query unit 210, when current interface changes, by the interface currently shown and interface number storehouse The interface stored in middle module is contrasted, when both are identical, the interface number at the interface currently shown;
Interface recording unit 220, for interface number corresponding to mobile terminal records current display interface;
Interface memory cell 230, interface number corresponding to current display interface is sent to power down not for mobile terminal Stored in volatile memory.
In summary, a kind of mobile terminal fault recording method provided by the present invention and its system, methods described are specific Including:After mobile terminal-opening, start to monitor current interface;When current interface changes, looked into from the number storehouse of interface Interface number corresponding to the interface currently shown is looked for, interface number corresponding to the interface that record is currently shown, the interface number of record is deposited Storage is into power down nonvolatile memory.This causes mobile terminal to add New function:With fault logging function.Due to movement The interface of terminal is monitored in real time, and stores the corresponding interface number at shown interface after each interface changes, and Stored into power down nonvolatile memory, when mobile terminal breaks down, user according to the interface number of storage and can tie Interface number storehouse reduction failure generating process is closed, is easy to maintenance personal to analyze fault occurrence reason and it is taken corresponding Maintenance measures.
It should be appreciated that the application of the present invention is not limited to above-mentioned citing, for those of ordinary skills, can To be improved or converted according to the above description, all these modifications and variations should all belong to the guarantor of appended claims of the present invention Protect scope.

Claims (6)

1. a kind of mobile terminal fault recording method, it is characterised in that methods described includes step:
A, after mobile terminal-opening, start to monitor current interface;
B, when current interface changes, interface number corresponding to the interface currently shown is searched from the number storehouse of interface, is remembered Interface number corresponding to recording the interface currently shown, the interface number of record is stored into power down nonvolatile memory;
Also include prestoring interface number corresponding to multiple interfaces of mobile terminal manufacturer setting before the step A or storage is used Interface number corresponding to multiple interfaces of the self-defined setting in family;
When mobile terminal breaks down, the interface number of storage is extracted from the power down nonvolatile memory and combines institute State interface number storehouse reduction failure generating process;
The step B is specifically included:
B1, when current interface changes, the interface stored in the interface currently shown and interface number storehouse is carried out pair Than, when both are identical, the interface number at the interface currently shown;
Interface number corresponding to B2, mobile terminal records current display interface;
Interface number corresponding to current display interface is sent into power down nonvolatile memory and stored by B3, mobile terminal;
When the autonomous or non-autonomous operation of user causes the current interface of mobile terminal to change, into current display interface When, mobile terminal can monitor that current picture changes, and will store in the interface currently shown and interface number storehouse Interface is contrasted, and when identical, obtains the interface number of current display interface.
2. mobile terminal fault recording method according to claim 1, it is characterised in that the step B also includes:When current When interface does not change, continue to monitor current interface.
3. mobile terminal fault recording method according to claim 1, it is characterised in that the power down nonvolatile memory is Any one in ROM, EPROM and flash storage.
4. according to any one of the claim 1-3 mobile terminal fault recording methods, it is characterised in that the mobile terminal is Any one in smart mobile phone, tablet personal computer and notebook computer.
A kind of 5. mobile terminal fault record system, it is characterised in that including interface change monitoring modular and interface number inquiry and Memory module, wherein:
The interface changes monitoring modular, after mobile terminal-opening, starts to monitor current interface;
Interface number is inquired about and memory module, current aobvious for when current interface changes, being searched from the number storehouse of interface Interface number corresponding to the interface shown, interface number corresponding to the interface that record is currently shown, the interface number of record is stored to power down In nonvolatile memory;
Also include:
Interface number library module, for prestoring interface number corresponding to multiple interfaces of mobile terminal manufacturer setting or storage Interface number corresponding to multiple interfaces of User Defined setting;
When mobile terminal breaks down, the interface number of storage is extracted from the power down nonvolatile memory and combines institute State interface number storehouse reduction failure generating process;
The interface number inquiry and memory module specifically include:
Interface query unit, when current interface changes, by module in the interface currently shown and interface number storehouse The interface of middle storage is contrasted, when both are identical, the interface number at the interface currently shown;
Interface recording unit, for interface number corresponding to mobile terminal records current display interface;
Interface memory cell, interface number corresponding to current display interface is sent to the not volatile storage of power down for mobile terminal Stored in device;
When the autonomous or non-autonomous operation of user causes the current interface of mobile terminal to change, into current display interface When, mobile terminal can monitor that current picture changes, and will store in the interface currently shown and interface number storehouse Interface is contrasted, and when identical, obtains the interface number of current display interface.
6. mobile terminal fault record system according to claim 5, it is characterised in that mobile terminal is smart mobile phone, put down Any one in plate computer and notebook computer.
CN201410057465.0A 2014-02-20 2014-02-20 A kind of mobile terminal fault recording method and its system Active CN103793313B (en)

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CN104268065A (en) * 2014-09-22 2015-01-07 盐城博聚科技信息有限公司 Client terminal information display method and system
CN107038113A (en) * 2016-10-19 2017-08-11 惠州Tcl移动通信有限公司 A kind of method and system for recording mobile terminal test process
CN107508998A (en) * 2017-09-29 2017-12-22 惠州Tcl移动通信有限公司 A kind of failure restoring method, mobile terminal and storage medium based on display interface
CN109726071A (en) * 2018-07-18 2019-05-07 平安科技(深圳)有限公司 System failure processing method, device, equipment and storage medium
CN111061581B (en) * 2018-10-16 2023-06-27 阿里巴巴集团控股有限公司 Fault detection method, device and equipment
CN109640313A (en) * 2018-11-29 2019-04-16 Tcl移动通信科技(宁波)有限公司 Processing method, mobile terminal and storage medium is arranged in mobile terminal LTE open loop

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CN101043373A (en) * 2006-10-17 2007-09-26 华为技术有限公司 Apparatus and method for improving reliability of communication system and communication system thereof
CN101170789A (en) * 2007-11-28 2008-04-30 中兴通讯股份有限公司 Method for mobile terminal to record failure path

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