CN103793313A - Fault recording method and system for mobile terminal - Google Patents
Fault recording method and system for mobile terminal Download PDFInfo
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- CN103793313A CN103793313A CN201410057465.0A CN201410057465A CN103793313A CN 103793313 A CN103793313 A CN 103793313A CN 201410057465 A CN201410057465 A CN 201410057465A CN 103793313 A CN103793313 A CN 103793313A
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Abstract
The invention provides a fault recording method and system for a mobile terminal. In detail, the method includes the steps that after the mobile terminal is started, a current interface starts to be monitored; when the current interface changes, an interface number corresponding to the current displayed interface is searched for in an interface number database and is recorded, and the recorded interface number is stored in a storage device where the interface number is not prone to being lost in a power failure state. In this way, a new function (a fault recording function) is added to the mobile terminal. Due to the facts that the interface of the mobile terminal is monitored in real time, the interface number corresponding to the displayed interface after the interfaces change each time is stored in the storage device where the interface number is not prone to being lost in the power failure state, when faults occur on the mobile terminal, a user can recover the fault occurring progress according to the stored interface numbers in combination with the interface number database, occurring reasons of the faults are convenient to analyze for maintenance personnel, and corresponding maintenance measures are taken.
Description
Technical field
The present invention relates to moving communicating field, in particular a kind of mobile terminal fault recording method and system thereof.
Background technology
Along with the development of communication of mobile terminal technology, the function of mobile terminal from strength to strength.When user uses mobile terminal in daily life, keep away unavoidable its and break down.In the time that user holds fault machine and keeps in repair, usually the sight when lacking fault and occur is described complete or is described incorrectly, causes fault analysis difficulty.
Sight when user occurs fault is described not exclusively or describes incorrect, and reason mainly contains following two: the one, and while breaking down, user is not using mobile terminal, and user does not see the concrete phenomenon that causes fault; But fault is due to due to user operation, but user does not write down operation steps or does not accurately write down operation steps.
Therefore, prior art has yet to be improved and developed.
Summary of the invention
In view of above-mentioned the deficiencies in the prior art, the object of the present invention is to provide a kind of mobile terminal fault recording method and system thereof, be intended to solve mobile terminal in prior art and cannot monitor in real time and record the problem that causes fault that interface occurs.
Technical scheme of the present invention is as follows:
A kind of mobile terminal fault recording method, wherein, described method comprises step:
After A, mobile terminal-opening, start to monitor current interface;
B, in the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.
Described mobile terminal fault recording method, wherein, also comprises interface number corresponding to multiple interfaces that interface corresponding to multiple interfaces of pre-stored mobile terminal factory settings number or storage User Defined are set before described steps A.
Described mobile terminal fault recording method, wherein, described step B also comprises: in the time that current interface does not change, continue monitoring current interface.
Described mobile terminal fault recording method, wherein, described step B specifically comprises:
B1, in the time that current interface changes, the interface of storing in the interface of current demonstration and number storehouse, interface is contrasted, in the time that both are identical, obtain the interface number at the interface of current demonstration;
B2, interface number corresponding to mobile terminal records current display interface;
B3, mobile terminal are sent to interface corresponding current display interface number in power down nonvolatile memory and store.
Described mobile terminal fault recording method, wherein, described power down nonvolatile memory be in ROM, EPROM and Flash storer any one.
Described mobile terminal fault recording method, wherein, described mobile terminal be in smart mobile phone, panel computer and notebook computer any one.
A kind of mobile terminal fault register system, wherein, comprises that interface changes monitoring modular and interface number inquiry and memory module, wherein:
Described interface changes monitoring modular, after mobile terminal-opening, starts to monitor current interface;
Interface number inquiry and memory module, for in the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.
Described mobile terminal fault register system, wherein, also comprises:
Interface number library module, interface number corresponding to multiple interfaces of setting for interface corresponding to multiple interfaces of pre-stored mobile terminal factory settings number or storage User Defined.
Described mobile terminal fault register system, wherein, number inquiry of described interface and memory module specifically comprise:
Interface query unit, in the time that current interface changes, contrasts the interface of storing in module in the interface of current demonstration and number storehouse, interface, when identical, obtains the interface number at the interface of current demonstration;
Interface record cell, for interface number corresponding to mobile terminal records current display interface;
Interface storage unit, is sent to power down nonvolatile memory for mobile terminal by interface corresponding current display interface number and stores.
Described mobile terminal fault register system, wherein, mobile terminal be in smart mobile phone, panel computer and notebook computer any one.
A kind of mobile terminal fault recording method provided by the present invention and system thereof, described method specifically comprises: after mobile terminal-opening, start to monitor current interface; In the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.This makes mobile terminal increase new function: have fault logging function.Because the interface to mobile terminal is monitored in real time, and store each interface change after the corresponding interface number at shown interface, and be stored in power down nonvolatile memory, in the time that mobile terminal breaks down, user can, according to the interface number of storage combination interface number storehouse reduction fault generating process, be convenient to maintenance personal's analysis of failure occurrence cause and it is taked to corresponding maintenance measures.
Accompanying drawing explanation
Fig. 1 is a kind of mobile terminal fault recording method preferred embodiment flow chart of steps provided by the invention.
Fig. 2 is the particular flow sheet of number inquiry of Fig. 1 median surface and storage.
Fig. 3 is the dialing initial interface of mobile terminal.
Fig. 4 is that mobile terminal reception user operational order is pressed the interface after numerical key.
Fig. 5 is the structured flowchart of a kind of mobile terminal fault register system provided by the invention preferred embodiment.
Fig. 6 is the structured flowchart of number inquiry of interface in Fig. 5 and memory module.
Embodiment
The invention provides a kind of mobile terminal fault recording method and system thereof, for making object of the present invention, technical scheme and effect clearer, clear and definite, developing simultaneously referring to accompanying drawing, the present invention is described in more detail for embodiment.Should be appreciated that specific embodiment described herein, only in order to explain the present invention, is not intended to limit the present invention.
Below in conjunction with Fig. 1, mobile terminal fault recording method of the present invention is elaborated, wherein, Fig. 1 is a kind of mobile terminal fault recording method preferred embodiment flow chart of steps provided by the invention.
After step S101, mobile terminal-opening, start to monitor current interface;
Step S102, in the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.
Embodiment further, also comprises before described step S101:
Interface number corresponding to multiple interfaces that interface corresponding to multiple interfaces of step S100, pre-stored mobile terminal factory settings number or storage User Defined are set.
In step S100, interface number corresponding to multiple interfaces that not only can pre-stored mobile terminal factory settings in mobile terminal, and user can and store corresponding interface number according to the multiple interfaces of the self-defined setting of actual service condition in the process that uses mobile terminal.Increase the interface number of storing in number storehouse, interface by various mode, be convenient to search more accurately interface number corresponding to each interface, in the time that fault occurs, can accurately reduce fault generating process.
Embodiment further, described step S102 also comprises: in the time that current interface does not change, continue monitoring current interface.
In step S102, need the interface number of inquiry current display interface and store this interface number, as shown in Figure 2, it comprises step:
Step S201, in the time that current interface changes, the interface of storing in the interface of current demonstration and number storehouse, interface is contrasted, in the time that both are identical, obtain the interface number at the interface of current demonstration;
Step S202, interface number corresponding to mobile terminal records current display interface;
Step S203, mobile terminal are sent to interface corresponding current display interface number in power down nonvolatile memory and store.
Embodiment further, described power down nonvolatile memory be in ROM, EPROM and Flash storer any one.Adopt power down nonvolatile memory storage interface number, when mobile terminal is because fault causes power-off or can not normal boot-strap, can from the power down nonvolatile memory of mobile terminal, extract all interfaces of storing number with regard to reducible fault generating process.
Embodiment further, described mobile terminal be in smart mobile phone, panel computer and notebook computer any one.
Preferred embodiment of the present invention is to cause fault of mobile phone to illustrate as example because calling, for example, when user A opens mobile terminal, mobile terminal enters start-up picture, mobile terminal starts to monitor current interface simultaneously, the start-up picture for setting in advance entering after general start, can set in advance and whether in number storehouse, interface, inquire about the interface number that this starting-up interface is corresponding.But because the starting-up interface of user's self-defined setting is not identical, therefore be better selection inquire about and store the interface number that this starting-up interface is corresponding in number storehouse, interface.
When user is autonomous or non-autonomous operation causes the current interface of mobile terminal to change, while entering current display interface, mobile terminal can monitor current picture and change, now mobile terminal can contrast the interface of storing in the interface of current demonstration and number storehouse, interface, when identical, obtain the interface number of current display interface.Described user's autonomous operation is that user initiatively uses some function of mobile terminal and mobile terminal is operated, the non-autonomous operation of described user is some function of the non-active use mobile terminal of user and mobile terminal is operated, for example user is placed on pocket or other places because of screen locking not, because health is touched some non-autonomous operations that cause.
As shown in Figure 3, for user presses the dialing initial interface entering after handset dialing key, from number storehouse, interface, inquiring about interface corresponding to the interface shown in known Fig. 3 number is 6666661, interface numbers 6666661 is recorded in mobile phone TF card; User A input " 6 " afterwards, as shown in Figure 4, press the interface after numerical key for mobile terminal receives user operational order, from number storehouse, interface, inquiring about interface corresponding to the interface shown in known Fig. 4 number is 6666662, interface numbers 6666662 is recorded in mobile phone TF card; When user is because dialing or other operations are while causing fault of mobile phone, user only need take out mobile phone TF card, and the interface of therefrom extracting record number just can reduce fault generating process according to interface number and the corresponding relation at interface, be convenient to maintenance personal's analysis of failure occurrence cause and it is taked to corresponding maintenance measures.
Based on above-described embodiment, the present invention also provides a kind of mobile terminal fault register system, as shown in Figure 5, is the structured flowchart of a kind of mobile terminal fault register system provided by the invention preferred embodiment.
As shown in Figure 5, described mobile terminal fault register system comprises:
Interface changes monitoring modular 100, after mobile terminal-opening, starts to monitor current interface;
Interface number inquiry and memory module 200, for in the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.
Embodiment further, as shown in Figure 5, described mobile terminal fault register system also comprises:
Interface number library module 300, interface number corresponding to multiple interfaces of setting for interface corresponding to multiple interfaces of pre-stored mobile terminal factory settings number or storage User Defined.
Embodiment further, as shown in Figure 6, number inquiry of described interface and memory module 200 specifically comprise:
In sum, a kind of mobile terminal fault recording method provided by the present invention and system thereof, described method specifically comprises: after mobile terminal-opening, start to monitor current interface; In the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.This makes mobile terminal increase new function: have fault logging function.Because the interface to mobile terminal is monitored in real time, and store each interface change after the corresponding interface number at shown interface, and be stored in power down nonvolatile memory, in the time that mobile terminal breaks down, user can, according to the interface number of storage combination interface number storehouse reduction fault generating process, be convenient to maintenance personal's analysis of failure occurrence cause and it is taked to corresponding maintenance measures.
Should be understood that, application of the present invention is not limited to above-mentioned giving an example, and for those of ordinary skills, can be improved according to the above description or convert, and all these improvement and conversion all should belong to the protection domain of claims of the present invention.
Claims (10)
1. a mobile terminal fault recording method, is characterized in that, described method comprises step:
After A, mobile terminal-opening, start to monitor current interface;
B, in the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.
2. mobile terminal fault recording method according to claim 1, it is characterized in that, also comprise interface number corresponding to multiple interfaces that interface corresponding to multiple interfaces of pre-stored mobile terminal factory settings number or storage User Defined are set before described steps A.
3. mobile terminal fault recording method according to claim 1, is characterized in that, described step B also comprises: in the time that current interface does not change, continue monitoring current interface.
4. mobile terminal fault recording method according to claim 1, is characterized in that, described step B specifically comprises:
B1, in the time that current interface changes, the interface of storing in the interface of current demonstration and number storehouse, interface is contrasted, in the time that both are identical, obtain the interface number at the interface of current demonstration;
B2, interface number corresponding to mobile terminal records current display interface;
B3, mobile terminal are sent to interface corresponding current display interface number in power down nonvolatile memory and store.
5. mobile terminal fault recording method according to claim 1, is characterized in that, described power down nonvolatile memory be in ROM, EPROM and Flash storer any one.
6. according to mobile terminal fault recording method described in claim 1-5 any one, it is characterized in that, described mobile terminal be in smart mobile phone, panel computer and notebook computer any one.
7. a mobile terminal fault register system, is characterized in that, comprises that interface changes monitoring modular and interface number inquiry and memory module, wherein:
Described interface changes monitoring modular, after mobile terminal-opening, starts to monitor current interface;
Interface number inquiry and memory module, for in the time that current interface changes, from number storehouse, interface, search the interface number corresponding to interface of current demonstration, record the interface number corresponding to interface of current demonstration, the interface of record number is stored in power down nonvolatile memory.
8. mobile terminal fault register system according to claim 7, is characterized in that, also comprises:
Interface number library module, interface number corresponding to multiple interfaces of setting for interface corresponding to multiple interfaces of pre-stored mobile terminal factory settings number or storage User Defined.
9. mobile terminal fault register system according to claim 7, is characterized in that, number inquiry of described interface and memory module specifically comprise:
Interface query unit, in the time that current interface changes, contrasts the interface of storing in module in the interface of current demonstration and number storehouse, interface, in the time that both are identical, obtains the interface number at the interface of current demonstration;
Interface record cell, for interface number corresponding to mobile terminal records current display interface;
Interface storage unit, is sent to power down nonvolatile memory for mobile terminal by interface corresponding current display interface number and stores.
10. according to mobile terminal fault register system described in claim 7-9 any one, it is characterized in that, mobile terminal be in smart mobile phone, panel computer and notebook computer any one.
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| CN201410057465.0A CN103793313B (en) | 2014-02-20 | 2014-02-20 | A kind of mobile terminal fault recording method and its system |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104268065A (en) * | 2014-09-22 | 2015-01-07 | 盐城博聚科技信息有限公司 | Client terminal information display method and system |
| CN107038113A (en) * | 2016-10-19 | 2017-08-11 | 惠州Tcl移动通信有限公司 | A kind of method and system for recording mobile terminal test process |
| CN107508998A (en) * | 2017-09-29 | 2017-12-22 | 惠州Tcl移动通信有限公司 | A kind of failure restoring method, mobile terminal and storage medium based on display interface |
| CN109640313A (en) * | 2018-11-29 | 2019-04-16 | Tcl移动通信科技（宁波）有限公司 | Processing method, mobile terminal and storage medium is arranged in mobile terminal LTE open loop |
| CN109726071A (en) * | 2018-07-18 | 2019-05-07 | 平安科技（深圳）有限公司 | System failure processing method, device, equipment and storage medium |
| CN111061581A (en) * | 2018-10-16 | 2020-04-24 | 阿里巴巴集团控股有限公司 | Fault detection method, device and equipment |
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| CN101170789A (en) * | 2007-11-28 | 2008-04-30 | 中兴通讯股份有限公司 | Method for mobile terminal to record failure path |
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| CN101043373A (en) * | 2006-10-17 | 2007-09-26 | 华为技术有限公司 | Apparatus and method for improving reliability of communication system and communication system thereof |
| CN101170789A (en) * | 2007-11-28 | 2008-04-30 | 中兴通讯股份有限公司 | Method for mobile terminal to record failure path |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104268065A (en) * | 2014-09-22 | 2015-01-07 | 盐城博聚科技信息有限公司 | Client terminal information display method and system |
| CN107038113A (en) * | 2016-10-19 | 2017-08-11 | 惠州Tcl移动通信有限公司 | A kind of method and system for recording mobile terminal test process |
| CN107508998A (en) * | 2017-09-29 | 2017-12-22 | 惠州Tcl移动通信有限公司 | A kind of failure restoring method, mobile terminal and storage medium based on display interface |
| CN109726071A (en) * | 2018-07-18 | 2019-05-07 | 平安科技（深圳）有限公司 | System failure processing method, device, equipment and storage medium |
| CN111061581A (en) * | 2018-10-16 | 2020-04-24 | 阿里巴巴集团控股有限公司 | Fault detection method, device and equipment |
| CN111061581B (en) * | 2018-10-16 | 2023-06-27 | 阿里巴巴集团控股有限公司 | Fault detection method, device and equipment |
| CN109640313A (en) * | 2018-11-29 | 2019-04-16 | Tcl移动通信科技（宁波）有限公司 | Processing method, mobile terminal and storage medium is arranged in mobile terminal LTE open loop |
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Application publication date: 20140514 Assignee: Impression (Shandong) big data Co.,Ltd. Assignor: Caijin Zhichan information technology (Shandong) Co.,Ltd. Contract record no.: X2023980051214 Denomination of invention: A Method and System for Recording Mobile Terminal Faults Granted publication date: 20171219 License type: Common License Record date: 20231218 Application publication date: 20140514 Assignee: Shandong Duoke Technology Co.,Ltd. Assignor: Caijin Zhichan information technology (Shandong) Co.,Ltd. Contract record no.: X2023980051213 Denomination of invention: A Method and System for Recording Mobile Terminal Faults Granted publication date: 20171219 License type: Common License Record date: 20231218 |
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Application publication date: 20140514 Assignee: Liaocheng Junhua electromechanical Co.,Ltd. Assignor: Caijin Zhichan information technology (Shandong) Co.,Ltd. Contract record no.: X2024980001902 Denomination of invention: A Method and System for Recording Mobile Terminal Faults Granted publication date: 20171219 License type: Common License Record date: 20240202 Application publication date: 20140514 Assignee: Shandong Beigong Photoelectric Technology Co.,Ltd. Assignor: Caijin Zhichan information technology (Shandong) Co.,Ltd. Contract record no.: X2024980001832 Denomination of invention: A Method and System for Recording Mobile Terminal Faults Granted publication date: 20171219 License type: Common License Record date: 20240201 |