CN103760808A - Remote video and data supporting service platform - Google Patents
Remote video and data supporting service platform Download PDFInfo
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- CN103760808A CN103760808A CN201410022198.3A CN201410022198A CN103760808A CN 103760808 A CN103760808 A CN 103760808A CN 201410022198 A CN201410022198 A CN 201410022198A CN 103760808 A CN103760808 A CN 103760808A
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Abstract
The invention relates to a remote video and data supporting service platform which is composed of an enterprise service supporting terminal, a client terminal and an auxiliary system. The enterprise service supporting terminal, the client terminal and the auxiliary system are connected through various networks. According to the remote video and data supporting service platform, an operator of the enterprise service supporting terminal can control the remote client terminal like being personally on the scene, or indirectly control and manage other devices through control over the client terminal to accordingly achieve remote service supporting.
Description
Technical field
The present invention relates to a kind of long-distance video and Data support service platform.
Background technology
Current various machinery and electrical equipment are increasing, and maintenance and the maintenance event of various device are increasing.But technician is limited, and the processing of a lot of faults does not need too many professional technique ability.If each fault is sent professional and technical personnel's site disposal, will delay client's time on the one hand, also will greatly increase the cost of serving of enterprise on the other hand.The problem that modern society will solve various device service difficulty is just badly in need of setting up the remote service platform of various device.
Summary of the invention
The technical problem to be solved in the present invention is, provide a kind of Neng Shi device fabrication enterprise to instruct client to process equipment failure by network remote, or directly or indirectly control subscriber equipment to solve long-distance video and the Data support service platform of equipment failure by network remote.
The technical scheme that the present invention solves its technical matters employing is, a kind of long-distance video and Data support service platform, by enterprises service support end, client and backup system three parts, formed, between described enterprises service support end and client and backup system, by network, be connected.
Described enterprises service support end and client comprise: (1) acceptance, processing, store various kinds of data are also moved control program, realized processor and the report control platform of associative operation and control; (2) interactive display device that >=1 (being preferably no less than 4) accepted, processes, controls video information and show; (3) >=1 (being preferably no less than 4) transmits the camera of local video information; (4) >=1 storage, process and realize the interactive audio treatment facility that real-time audio is linked up; Between them, by network in succession, after suspension, also can to collect, store the data of system separately by independent operating; (5) >=1 network connection device, so that native system connects by different forms under different condition.
Described backup system is mainly used in: give being connected of support that the operation of native system provides external resource or processing and external unit, or the operational order of directly carrying out in native system operates, controls, affects external unit directly or indirectly by various forms.
Described enterprises service support end can have >=1 (being preferably no less than 2), can be divided into >=1 layer (being preferably no less than 2 layers), to facilitate, dissimilar client is realized to layer-management, each enterprises service support end can isolated operation, the operation of also can networking.
Described client can have >=1 (being preferably no less than 2); Can be divided into >=1 layer (being preferably no less than 2 layers), to facilitate client inside to realize layer-management, each client can isolated operation, the operation of also can networking.
Described backup system can have >=and 1; Can be divided into >=1 layer, to facilitate outside connection with manipulation assistance mechanism inside to realize layer-management, the operation of can isolated operation also can networking of each backup system.
Described backup system comprises: gps system, data line, demoder and other all kinds of equipment consisting of alone or in combination electronic equipment or plant equipment.
Described enterprises service support end and client and backup system, can first be connected then synthetic operation more in whole or in part with two other large ingredients after inner connection between its each ingredient; Each inscape of three large ingredients also can be separated separately and be connected rear synthetic operation, and described operation comprises local independent operating or networking synthetic operation.
The service support platform that the present invention sets up make enterprises service support end can be by connecting, control client and indirectly connect, control those and be connected with client or miscellaneous equipment within client radiation scope, realize detect, control or other service item.By native system, can make device fabrication enterprise really realize remote service instructs and remote service support, thereby greatly reduce the cost of serving of device fabrication enterprise, also can help situation and its attendant that assists management of device fabrication business administration and understanding subscriber equipment.
Accompanying drawing explanation
Fig. 1 is the structural representation of the embodiment of the present invention.
Embodiment
Below in conjunction with drawings and Examples, the invention will be further described.
With reference to accompanying drawing, the present embodiment forms by being divided into two enterprises service support ends of 2 layers and being divided into two clients and 3 backup systems of 2 layers.
Enterprises service support end and the client of the present embodiment have respectively: (1) acceptance, processing, store various kinds of data are also moved control program, realized processor and the report control platform of each generic operation and control; (2) 4 acceptance, processing, control video informations the interactive display device showing; (3) 4 are transmitted the camera of local video information; (4) 1 storages, process and realize the interactive audio treatment facility that real-time audio is linked up; (5) 1 network connection devices, to connect by different forms under different condition.Between them, pass through network in succession.
The present embodiment backup system comprises mobile phone, data deciphering device, plc data processor, and during use, mobile phone connects enterprises service support end 2 by enterprises service support end 1; By enterprises service support end 2, connect client 1 again; By client 1, connect client 2 again.By client 2 connection data decoding devices, connect again plc data processor again.Realization is by mobile phone and the data of plc data processor and the interaction of operation.
Claims (7)
1. long-distance video and a Data support service platform, is characterized in that, enterprises service support end, client and backup system three parts, consists of, and between enterprises service support end and client and backup system, by network, is connected.
2. long-distance video and Data support service platform according to claim 1, it is characterized in that, described enterprises service support end and client comprise: (1) acceptance, processing, store various kinds of data are also moved control program, realized processor and the report control platform of each generic operation and control; (2) >=1 acceptance, processing, control video information the interactive display device showing; (3) >=1 is transmitted the camera of local video information; (4) >=1 storage, process and realize the interactive audio treatment facility that real-time audio is linked up; Between them, pass through network in succession; (5) >=1 network connection device, connects by different forms to realize under different condition.
3. long-distance video according to claim 1 and Data support service platform, it is characterized in that, described enterprises service support end has >=and 1, be divided into >=1 layer, to dissimilar client is realized to layer-management, each enterprises service support end isolated operation or networking operation.
4. long-distance video according to claim 1 and Data support service platform, is characterized in that, described client has >=and 1; Be divided into >=1 layer, so that layer-management is realized in client inside, the operation of can isolated operation also can networking of each client.
5. long-distance video according to claim 1 and Data support service platform, is characterized in that, described backup system has >=and 1; Be divided into >=1 layer, so that outside, connect with manipulation assistance mechanism inside and realize layer-management, each backup system isolated operation or networking operation.
6. long-distance video according to claim 1 and Data support service platform, is characterized in that, described backup system comprises: gps system, data line, demoder and other equipment consisting of alone or in combination electronic equipment or plant equipment.
7. long-distance video according to claim 1 and Data support service platform, it is characterized in that, between described enterprises service support end and client and backup system, first after inner connection, be connected in whole or in part more then synthetic operation with other two large ingredients; Or synthetic operation after the each inscape of three large ingredients separately connects separately, described operation comprises local independent operating or networking synthetic operation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410022198.3A CN103760808A (en) | 2014-01-20 | 2014-01-20 | Remote video and data supporting service platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410022198.3A CN103760808A (en) | 2014-01-20 | 2014-01-20 | Remote video and data supporting service platform |
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| Publication Number | Publication Date |
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| CN103760808A true CN103760808A (en) | 2014-04-30 |
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| CN201410022198.3A Pending CN103760808A (en) | 2014-01-20 | 2014-01-20 | Remote video and data supporting service platform |
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Citations (5)
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| CN101625570A (en) * | 2009-08-12 | 2010-01-13 | 北京协进科技发展有限公司 | Fault diagnosis server, method, device and system for detecting and diagnosing vehicle fault |
| US20100217479A1 (en) * | 2009-02-23 | 2010-08-26 | Bae Systems Information And Electronic Systems Integration, Inc. | Diagnostic connector assembly (DCA) interface unit (DIU) |
| CN202394110U (en) * | 2011-11-09 | 2012-08-22 | 张红泉 | Remote diagnostic device for automobile fault |
| CN202400037U (en) * | 2012-01-13 | 2012-08-29 | 中国重汽集团济南动力有限公司 | Network intelligent passenger car system |
| CN202939486U (en) * | 2012-11-30 | 2013-05-15 | 东风汽车股份有限公司 | Automobile fault remote diagnosis system |
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2014
- 2014-01-20 CN CN201410022198.3A patent/CN103760808A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20100217479A1 (en) * | 2009-02-23 | 2010-08-26 | Bae Systems Information And Electronic Systems Integration, Inc. | Diagnostic connector assembly (DCA) interface unit (DIU) |
| CN101625570A (en) * | 2009-08-12 | 2010-01-13 | 北京协进科技发展有限公司 | Fault diagnosis server, method, device and system for detecting and diagnosing vehicle fault |
| CN202394110U (en) * | 2011-11-09 | 2012-08-22 | 张红泉 | Remote diagnostic device for automobile fault |
| CN202400037U (en) * | 2012-01-13 | 2012-08-29 | 中国重汽集团济南动力有限公司 | Network intelligent passenger car system |
| CN202939486U (en) * | 2012-11-30 | 2013-05-15 | 东风汽车股份有限公司 | Automobile fault remote diagnosis system |
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Application publication date: 20140430 |