CN103634412A - Service information pushing system - Google Patents
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- CN103634412A CN103634412A CN201310689599.XA CN201310689599A CN103634412A CN 103634412 A CN103634412 A CN 103634412A CN 201310689599 A CN201310689599 A CN 201310689599A CN 103634412 A CN103634412 A CN 103634412A
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Abstract
The invention discloses a service information pushing system comprising an acquisition server, an exchanger and a background server, wherein the acquisition server is used for acquiring user identity information and transmitting the acquired user identity information to the background server through the exchanger; and the background server is used for acquiring and storing the user identity information acquired by the acquisition server, and acquiring and pushing service information corresponding to the user identity information according to the user identity information. Through the service information pushing system provided by the invention, service industry can provide targeted information to users, thus enhancing service efficiency.
Description
Technical field
The present invention relates to technology of Internet of things, be specifically related to a kind of service information pushing system.
Background technology
Development along with technology of Internet of things, and new technologies, service theory are applied among the informationization change of service network in a large number, various Customer Service Centers are from platform is gone on backstage, by technology of Internet of things, can realize and tradition be take to the service that manipulation type is core become the novel intelligent service of marketing as core.
A kind of as in service industry of the service of financial industry, is connecting the production and operation of all departments, every profession and trade, constituent parts, contacts each members of society and huge numbers of families, becomes important lever and the means of national management, supervision and the operation of regulation and control national economy.
Service system of the prior art, introduction for product mainly publicizes by the mode of paper card and papery brochure, its amount of information is relatively less, promptness is poor, the speed and the cost that upgrade are higher, in addition, and along with client seeks advice from the increase of quantity, attendant requires a great deal of time as client's explanation, causes other clients of increasing wait service not served efficiently.
Summary of the invention
In view of this, the embodiment of the present invention provides a kind of service information pushing system, improves the efficiency of service of existing service system.
The embodiment of the present invention has proposed a kind of service information pushing system, comprising:
Acquisition server, interchanger, background server, wherein,
Acquisition server, for gathering subscriber identity information, and is sent to background server by the subscriber identity information collecting by interchanger.
Background server, the subscriber identity information collecting for obtaining and store described acquisition server, according to described subscriber identity information, obtains the information on services corresponding with described subscriber identity information and pushes.
Further, described acquisition server comprises: frequency read/write and rf control unit, wherein,
Frequency read/write, for reading the subscriber identity information on the radio electronic label that user carries;
Rf control unit, the subscriber identity information reading for receiving described frequency read/write, and control described frequency read/write and read described subscriber identity information.
Further, the number of described frequency read/write is a plurality of.
Further, described radio electronic label comprises radio-frequency antenna and radio frequency chip, wherein,
Radio frequency chip, for storing and the unique corresponding identification information of subscriber identity information;
Radio-frequency antenna, for transmitting radiofrequency signal between radio frequency chip and frequency read/write.
Further, described radio electronic label is read only tag.
Further, described radio frequency chip comprises radio-frequency (RF) identification chip and safety chip, wherein,
Radio-frequency (RF) identification chip, for storing user's digital signature and the subscriber identity information after encryption;
Safety chip, for storing user's secret key and digital certificate.
Further, described background server comprises: front server, subscriber information server, storage server and intelligent server, wherein,
Front server, for the subscriber identity information of verifying that described acquisition server collects;
Storage server, the subscriber identity information being proved to be successful for storing described front server;
Subscriber information server, for extracting the user basic information of subscriber identity information according to preset rules;
Intelligent server, for according to the user basic information of extracting, confirms user's customized information, mates the information on services that pre-stored customized information is corresponding, obtains the information on services of coupling and pushes.
Further, described front server sends to subscriber information server by any one or a few in internal network, the Internet, mobile communications network, local area network (LAN) or bluetooth by the subscriber identity information being proved to be successful.
Further, described subscriber information server sends to described intelligent server by internal network by the user basic information of extraction.
Further, described service information pushing system also comprises many displays, for the information on services that shows that described intelligent server pushes.
The service information pushing system that the embodiment of the present invention provides, by acquisition server, gather subscriber identity information, and the subscriber identity information collecting is sent to background server by interchanger, background server, according to described subscriber identity information, obtains the information on services corresponding with described subscriber identity information and pushes.Thus, make service industry to provide information targetedly for user, thereby improve efficiency of service.
Accompanying drawing explanation
To the person of ordinary skill in the art is more clear that above-mentioned and other feature and advantage of the present invention by describe exemplary embodiment of the present invention in detail with reference to accompanying drawing below, in accompanying drawing:
Fig. 1 is according to the structure chart of the service information pushing system of first embodiment of the invention;
Fig. 2 is according to the structure chart of the service information pushing system of second embodiment of the invention;
Fig. 3 is according to the structural representation of the radio electronic label of second embodiment of the invention.
Embodiment
Below in conjunction with drawings and Examples, the present invention is described in further detail.Be understandable that, specific embodiment described herein is only for explaining the present invention, but not limitation of the invention.It also should be noted that, for convenience of description, in accompanying drawing, only show part related to the present invention but not full content.
The service information pushing system that the embodiment of the present invention provides, take acquisition server and background server as carrier, a kind of service information pushing system is proposed, the intelligent assistant service providing by background server, the subscriber identity information that background server obtains and storage of collected collection of server arrives, according to described subscriber identity information, obtain the information on services corresponding with described subscriber identity information and push.The service information pushing system that the embodiment of the present invention provides can be applied in the financial industry such as bank, security, fund, insurance and trust, also can be applied to the communications industries such as movement, UNICOM and telecommunications.
Figure 1 illustrates the first embodiment of the present invention.
Fig. 1 is according to the structure chart of the service information pushing system of first embodiment of the invention, this system can be applied to the service industry of financial industry and the communications industry etc., as shown in Figure 1, described service information pushing system comprises acquisition server 11, interchanger 12 and background server 13.
Described acquisition server 11 is for gathering subscriber identity information, and the subscriber identity information collecting is sent to background server 13 by interchanger 12.
When carrying the user of radio electronic label and enter the service organizations such as finance or telecommunications, described acquisition server 11 gathers the subscriber identity information of storing in radio electronic label automatically, and sends in background server 13 by switch 12.
Described switch 12 is a kind of network equipments for signal of telecommunication conversion, it can provide the pathway for electrical signals exclusively enjoying for any two network nodes of access switch, in addition, switch has a plurality of ports, each port has bridging functionality, can connect a local area network (LAN) or a high-performance server, according to the needs of communication two ends transmission information, the information that transmit be delivered on satisfactory respective local area network or server.In the present embodiment, described switch 12 can be Ethernet switch.
The subscriber identity information that described background server 13 collects for obtaining and store described acquisition server 11, according to described subscriber identity information, obtains the information on services corresponding with described subscriber identity information and pushes.
In the present embodiment, background server 13 receives by interchanger 12 subscriber identity information that described acquisition server 11 sends, and according to described subscriber identity information, obtains the information on services corresponding with described subscriber identity information and pushes.
The service information pushing system that the present embodiment provides, by acquisition server, gather subscriber identity information, and the subscriber identity information collecting is sent to background server by interchanger, by the subscriber identity information that background server obtains and storage of collected arrives, according to described subscriber identity information, obtain the information on services corresponding with described subscriber identity information and push.Thereby can, according to user's identity information for user provides information on services targetedly, improve efficiency of service.
Figure 2 illustrates the second embodiment of the present invention.
Fig. 2 is according to the structure chart of the service information pushing system of second embodiment of the invention, this system can be applied to the service industry of financial industry and the communications industry etc., as shown in Figure 2, described service information pushing system comprises acquisition server 21, interchanger 22 and background server 23, wherein, described acquisition server 21 comprises frequency read/write 211 and rf control unit 212, and described background server 23 comprises front server 231, storage server 232, subscriber information server 233 and intelligent server 234.
Described acquisition server 21 is for gathering subscriber identity information, and the subscriber identity information collecting is sent to background server 23 by interchanger 22.
Particularly, gathering subscriber identity information can realize by frequency read/write 211 and rf control unit 212, adopts REID to realize the collection to subscriber identity information.Described frequency read/write 211 is for the subscriber identity information on the radio electronic label that reads user and carry, the number of described frequency read/write is a plurality of, the subscriber identity information that described rf control unit 212 reads for receiving described frequency read/write, and control described frequency read/write and read described subscriber identity information.
Fig. 3 is according to the structural representation of the radio electronic label of second embodiment of the invention, and as shown in Figure 3, described radio electronic label comprises radio-frequency antenna and radio frequency chip, and particularly, described radio frequency chip comprises radio-frequency (RF) identification chip and safety chip.Wherein, described radio frequency chip is for storing and the unique corresponding identification information of subscriber identity information, and described radio-frequency antenna for transmitting radiofrequency signal between radio frequency chip and frequency read/write.Described radio-frequency (RF) identification chip, for storing user's digital signature and the subscriber identity information after encryption, described safety chip is for storing user's secret key and digital certificate.Described radio electronic label is read only tag, when described radio frequency chip is when storing subscriber identity information, by encryption, write and store, once initialization is complete, user's identity information can not be modified again, can not be read by other equipment except supporting frequency read/write, guaranteed the fail safe of subscriber identity information.
Described REID (Radio Frequency Identification, be called for short RFID) be a kind of wireless communication technology, can identify specific objective and read and write related data by radio signals, and without setting up machinery between recognition system and specific objective or optics contacts, in the present embodiment, when carrying the user of radio electronic label and enter service organization, radio-frequency antenna on described radio electronic label is launched the radiofrequency signal of a certain frequency, the radio electronic label carrying from user with the unique corresponding identification information data of subscriber identity information being stored in radio frequency chip is sent, described frequency read/write 211 receives the radiofrequency signal that described radio-frequency antenna sends, carry out information interaction with radio electronic label, realize the signature authentication between radio-frequency readers 211 and radio electronic label, user profile in automatic acquisition radio electronic label, and send to and in rf control unit 212, carry out data processing, the collection of completing user identity information.
Particularly, described background server 23 can be realized by front server 231, storage server 232, subscriber information server 233 and intelligent server 234 when pushing for attendant the information on services mating with user profile.
The subscriber identity information of described front server 231 for verifying that described acquisition server 21 collects, prevents that the mass data that storage server 232, subscriber information server 233 and intelligent server 234 gather due to acquisition server 21 from causing subsequent server to crash or causing the phenomenon of network blockage to occur.Described front server 231 sends to storage server 232 by any one or a few in internal network, the Internet, mobile communications network, local area network (LAN) or bluetooth by the subscriber identity information being proved to be successful.
The subscriber identity information that described storage server 232 is proved to be successful for storing described front server 231.
In embodiments of the present invention, described subscriber identity information can comprise: academic information, occupational information, authentication information and user type information etc.
Described subscriber information server 233 is for extracting user's essential information according to preset rules.Described storage server sends to described intelligent server 244 by internal network by the user basic information of extraction.
In the present embodiment, described user's essential information can comprise: the information such as user gradation, consumer behavior, payment history, credit qualification.
The user basic information of described intelligent server 244 for extracting according to described subscriber information server 233, confirmation user's customized information, mates the information on services that pre-stored customized information is corresponding, obtains the information on services of coupling and pushes.
In the present embodiment, described user's customized information can comprise: the information such as user preference, consumption hobby and consuming capacity.
According to user's customized information, mate pre-stored information on services corresponding to customized information, for example: when described intelligent server 244 confirms that in user basic information, user gradation is that VIP and credit qualification are good, the pre-stored information on services corresponding with VIP client of described intelligent server meeting Auto-matching, obtains the information on services of coupling and pushes.
In a preferred embodiment of the invention, described service information pushing system also comprises many displays 25, for the information on services that shows that described intelligent server 24 pushes.
In another preferred embodiment of the present invention, described many displays comprise the first display 251 and second display 252, the business information of described the first display 251 for showing that described intelligent server 24 pushes, the product information of described second display 252 for showing that described intelligent server 24 pushes.
For example: when a user who carries radio electronic label enters bank and other financial mechanism, rf control unit is controlled the subscriber identity information in corresponding frequency read/write automatic capturing radio electronic label, described frequency read/write obtains subscriber identity information and sends to switch by rf control unit, described switch sends to front server by described subscriber identity information and verifies, prevent that subsequent server from crashing or network blockage because the mass data information collecting causes server, described front server sends to subscriber information server by the subscriber identity information by checking and stores, described statistical server extracts the essential information in subscriber identity information and sends to intelligent server according to preset rules, described intelligent server is according to described user basic information, confirm user's customized information, according to user's customized information, mate the information on services corresponding with this customized information, obtain the information on services of coupling and send to display by switch and show.When described user is during at sales counter transacting business, described the first display shows the business information that is applicable to this user, thereby has shortened the time of client's consulting, has accelerated the efficiency of business handling; When described user Zheng hall waits for transacting business, described second display display symbol is should user's product information, when attendant sees the consumption hobby that meets this client of propelling movement and the product of consumption propensity on second display, can be by multimedia mode various dimensions such as video or PPT to user, recommend to meet the new product of user preferences, abundant in content lively, update cycle is short, and can seek unity of standard on service propaganda, realizes precision marketing.
Service information pushing system provided by the invention, by frequency read/write, read user's identity information and send to rf control unit, by interpreter, the user profile collecting is sent to background server, described background server is stored the subscriber identity information being proved to be successful, according to the subscriber identity information of storage, according to preset rules, extract user basic information, according to user basic information, determine user's customized information, mate the pre-stored information on services corresponding with user personalized information and push, and by display by the service information pushing pushing out, thereby for user provides service accurately.The service information pushing system that the embodiment of the present invention provides can significantly shorten service cycle, cost-saving, raises the efficiency.
Note, above are only preferred embodiment of the present invention and institute's application technology principle.Skilled person in the art will appreciate that and the invention is not restricted to specific embodiment described here, can carry out for a person skilled in the art various obvious variations, readjust and substitute and can not depart from protection scope of the present invention.Therefore, although the present invention is described in further detail by above embodiment, the present invention is not limited only to above embodiment, in the situation that not departing from the present invention's design, can also comprise more other equivalent embodiment, and scope of the present invention is determined by appended claim scope.
Claims (10)
1. a service information pushing system, is characterized in that, comprises acquisition server, interchanger, background server, wherein,
Acquisition server, for gathering subscriber identity information, and is sent to background server by the subscriber identity information collecting by interchanger.
Background server, the subscriber identity information collecting for obtaining and store described acquisition server, according to described subscriber identity information, obtains the information on services corresponding with described subscriber identity information and pushes.
2. service information pushing system according to claim 1, is characterized in that, described acquisition server comprises: frequency read/write and rf control unit, wherein,
Frequency read/write, for reading the subscriber identity information on the radio electronic label that user carries;
Rf control unit, the subscriber identity information reading for receiving described frequency read/write, and control described frequency read/write and read described subscriber identity information.
3. service information pushing system according to claim 2, is characterized in that, the number of described frequency read/write is a plurality of.
4. service information pushing system according to claim 2, is characterized in that, described radio electronic label comprises radio-frequency antenna and radio frequency chip, wherein,
Radio frequency chip, for storing and the unique corresponding identification information of subscriber identity information;
Radio-frequency antenna, for transmitting radiofrequency signal between radio frequency chip and frequency read/write.
5. according to service information pushing system according to claim 2, it is characterized in that, described radio electronic label is read only tag.
6. service information pushing system according to claim 2, is characterized in that, described radio frequency chip comprises radio-frequency (RF) identification chip and safety chip, wherein,
Radio-frequency (RF) identification chip, for storing user's digital signature and the subscriber identity information after encryption;
Safety chip, for storing user's secret key and digital certificate.
7. service information pushing system according to claim 1, is characterized in that, described background server comprises: front server, subscriber information server, storage server and intelligent server, wherein,
Front server, for the subscriber identity information of verifying that described acquisition server collects;
Storage server, the subscriber identity information being proved to be successful for storing described front server;
Subscriber information server, for extracting the user basic information of subscriber identity information according to preset rules;
Intelligent server, for according to the user basic information of extracting, confirms user's customized information, mates the information on services that pre-stored customized information is corresponding, obtains the information on services of coupling and pushes.
8. service information pushing system according to claim 7, it is characterized in that, described front server sends to subscriber information server by any one or a few in internal network, the Internet, mobile communications network, local area network (LAN) or bluetooth by the subscriber identity information being proved to be successful.
9. service information pushing system according to claim 7, is characterized in that, described subscriber information server sends to described intelligent server by internal network by the user basic information of extraction.
10. service information pushing system according to claim 1, is characterized in that, described service information pushing system also comprises many displays, for the information on services that shows that described intelligent server pushes.
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| CN201310689599.XA CN103634412A (en) | 2013-12-16 | 2013-12-16 | Service information pushing system |
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| CN201310689599.XA CN103634412A (en) | 2013-12-16 | 2013-12-16 | Service information pushing system |
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| CN106971127A (en) * | 2017-05-11 | 2017-07-21 | 中国农业银行股份有限公司 | A kind of bank card and bank's card identification method and system |
| CN108924258A (en) * | 2018-08-14 | 2018-11-30 | 深圳壹账通智能科技有限公司 | Background information method for pushing, device, computer equipment and storage medium |
| CN110417869A (en) * | 2019-07-05 | 2019-11-05 | 广州华多网络科技有限公司 | A kind of activity method for pushing, device and computer equipment |
| CN111489178A (en) * | 2020-04-16 | 2020-08-04 | 北京思特奇信息技术股份有限公司 | Method and system for marketing support through event detection |
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Application publication date: 20140312 |