CN103621119B - 用于向计算设备的用户呈现语音消息信息的系统和方法 - Google Patents

用于向计算设备的用户呈现语音消息信息的系统和方法 Download PDF

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CN103621119B
CN103621119B CN201280031045.4A CN201280031045A CN103621119B CN 103621119 B CN103621119 B CN 103621119B CN 201280031045 A CN201280031045 A CN 201280031045A CN 103621119 B CN103621119 B CN 103621119B
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杰弗里·邦福特
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Verizon Patent and Licensing Inc
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Abstract

系统和方法用于处理和/或呈现与用户从其他人接受的语音消息相关的信息。在一个实施例中，实现在数据处理系统中的方法包括：在第一用户的移动设备上接收与所述第一用户的先前的通信或活动相关联的第一数据；通过计算装置来接收所述第一用户的语音消息；通过所述计算装置来使用所述第一数据转录语音消息以提供转录的消息；以及发送所述转录的消息至所述移动设备以显示给所述用户。

Description

用于向计算设备的用户呈现语音消息信息的系统和方法
相关申请交叉引用
本申请要求递交于2011年6月21日的美国临时专利申请No.61/449,643以及递交于2012年6月20日的美国非临时专利中请No.13/528,693的优先权，这两个申请都由J.Bonforte提交，并且题为“用于向计算设备的用户呈现语音消息信息的系统和方法”，其申请的整体内容被通过引用结合于此。
本申请涉及Smith等递交于2010年6月2日、题为“自动填充地址簿”的美国专利申请No.12/792,698(也作为美国专利公开No.2010/0306185，公开于2010年12月2日)，其申请的整体内容被通过引用结合于此。
技术领域
本文公开的至少一些实施例一般地涉及信息处理系统，更具体地涉及但不限于，处理和/或呈现计算设备的用户的从其他人(例如已呼叫过该用户的人们)接收的、与语音消息相关的信息。
背景技术
移动设备(例如Android和iPhone设备)的用户通常从其他人(例如朋友或商业伙伴)接收语音消息。当移动设备的用户是不可接通(available)时，呼叫方通常留下语音消息。在许多情况下，用户可能有很多语音消息要查看，并且在查看完这些语音消息中的一个或多个之后可能希望采取后续动作。
发明内容
本文描述了为用户处理和/或呈现从其他人接收的语音消息的系统和方法。在本节中总结了部分实施例。
在一个实施例中，一种方法，包括：在第一用户的移动设备上接收与所述第一用户的先前的通信或活动相关联的第一数据；通过计算装置来接收所述第一用户的语音消息；通过所述计算装置来使用所述第一数据转录语音消息以提供转录的消息；以及发送所述转录的消息至所述移动设备以显示给用户。
在另一个实施例中，方法包括使得第一用户的移动设备执行：使用所述移动设备将第一数据发送至计算装置，其中所述第一数据被与所述第一用户的移动设备上的所述第一用户的先前的通信或活动相关联；使用所述移动设备将所述第一用户的语音消息发送至所述计算装置；并且在所述移动设备处从所述计算装置接收转录的消息，其中所述计算装置已使用所述第一数据来转录所述语音消息从而创建所述转录的消息。
本公开包括方法和执行这些方法的装置，包括执行这些方法的数据处理系统以及包含这样的指令的计算机介质：当在数据处理系统上被执行时，所述指令使得系统执行这些方法。
根据附图和下文的详细说明，其它特征将会是显而易见的。
附图说明
实施例仅被处于示例性而非限制性地示出在附图的图像中，其中相似的标号指代相似的元件。
图1示出了根据一个实施例的、提供给移动设备的用户用于查看语音消息的的显示屏幕的示例。
图2示出了具有一些用于由用户选择来更正图1中的语音消息中的误拼写的词语的选项的显示屏的示例。
图3示出了根据一个实施例的、显示给用户等待用户查看的语音消息列表的显示的示例。
图4示出了根据一个实施例的、将语音消息信息呈现给计算设备的用户的系统。
图5示出了可以用于多个实施例的数据处理系统的框图。
图6示出了根据一个实施例的用户设备的框图。
具体实施方式
下文的说明和附图都是示例性的，而非为了限制而构建的。许多具体细节被描述以提供彻底的理解。然而在某些示例中，公知或传统细节并未被描述以避免使得说明书不清楚。本公开中对一个或多个实施例的参考不一定是对相同实施例的参考，并且这样的实施例意味着至少一个实施例。
说明书中对“一个实施例”、“实施例”的引用意味着联系实施例描述的特定的特征、结构或特性被包括在本公开的至少一个实施例中。说明书中各种位置处出现的短语“在一个实施例中”不一定指代相同的实施例，也不一定是与其它实施例分离或替代的实施例。此外，描述的许多特征可以由一些实施例，而不能被其它实施例展示。类似地，描述的许多要求也可以是针对一些实施例而不是另一些的。
在一个实施例中，由用户持有的计算设备(例如移动设备)将该移动设备上该用户先前的通信和/或其它活动相关联的数据(例如从该用户接收的先前的电子邮件中提取的数据)存储(例如，以个人简档(profile)的形式存储在数据库中)。呼叫者呼叫移动设备并且为用户留下语音消息。呼叫者被(例如使用呼叫者ID来)标识。与呼叫者相关的社交(social)数据和/或其它数据的子集被从该用户的数据库检索(例如，呼叫者的个人简档和/或由呼叫者发送至该人的预定数量的最近的电子邮件)。数据的子集被语音识别系统用来转录语音消息。转录的语音消息被在移动设备的显示屏上提供给用户。
在另一实施例中，用户还被呈现在转录的消息中提及的人员和/或电子邮件或者其它通信的列表。例如在转录的消息中提到的两个朋友的个人简档(或者到个人简档的链接)可以被在与转录的信息相同的屏幕或页面中显示给用户。同样，到转录的消息中由呼叫者提到的电子邮件的链接可以被显示在相同的页面或另外的页面上(例如，可以通过具有转录的消息的页面上的连接或图标访问)。
多种类型的数据(例如与用户相关联的呼叫者的个人简档)的许多示例可以被针对用户收集在这样的数据库中(或者以其它形式收集在数据存储库中)，这些示例已在美国专利申请No.12/792,698中描述，该申请已被在上文通过引用结合。
在一个实施例中，用户的移动设备(例如以个人简档的形式在数据库中)存储与该移动设备上的用户的先前通信和/或其它活动相关联的数据(例如，从下述一项或多项提取的数据：由用户从该用户的朋友或者诸如工作伙伴的其他人接收的诸如电子邮件或文本消息的先前通信、语音消息、或其它文件或信息)。其它活动可以包括用户操作移动设备的方式或方法(例如用户先前与呼叫者交互时激活什么按钮或功能，先前与呼叫者交互时用户使用了什么在线服务等)。
呼叫者呼叫移动设备并为用户留下语音消息。呼叫者被(例如使用呼叫者ID)标识。与呼叫者相关联的社交和/或其它数据的子集被从该用户的数据库检索(例如，呼叫者的个人简档和/或由呼叫者发送至该人的预定数量的最近的电子邮件)。在一个实施例中，数据的子集和呼叫者的标识被与将被转录的语音消息一同发送至语音到文本服务(speech-to-text service)(例如在线服务)。数据的子集由语音识别系统用来转录语音消息。转录的消息被在移动设备的显示屏上提供至用户。
图1示出了根据一个实施例的、提供给移动设备的用户查看语音消息(例如来自Amy Bonforte的消息)的显示屏幕100的示例。来自Amy的语音消息(针对Amy先前不可接通或者没有意识到Amy的呼叫的用户而留下)已被如上所述地转录，并且录音(transcription)102被呈现在Amy的名字之下。
当语音消息正被查看，可视指示符106指示消息的播放进度。另外，可视光标114指示播放期间正由用户听到的词语在转录的消息中的位置。
录音102是由语音识别系统使用在录音之前被发送至系统的用户的社交数据的子集来生成的。数据的子集是在来自Amy的语音消息已被记录之后收集的(例如由与该移动设备相关联的服务器收集)。该子集可以包括Amy的个人简档(包括Amy名字的正确拼写)、由Amy发送到该用户的最近的电子邮件，以及Amy和呼叫者共有的其他人(例如已被在Amy和该用户之间的邮件抄送的其他人)。
语音识别系统使用社交数据的子集来转录特定语音消息。随着用户的其它语音消息到达并且需要录音，数据的新的不同的子集被选择并且被发送至语音识别系统用于转录对应的语音消息转录。因此在一个实施例中，数据的每个子集对于将被转录的每个语音消息可以是唯一的，尽管这不是必需的。数据的每个子集可以被从与存储用户的隐式社交图的移动电话相关联的服务器发送至语音识别服务，或者可以被直接从移动设备发送。
使用提供至转录服务的呼叫者名字数据，呼叫者的名字108(“Amy”)被正确地转录。两个尽管先前不知道转录服务的朋友110(Terra和Matte)，被使用从用户的社交数据提供的数据的子集来正确的拼写用于在录音中使用。
转录的消息中提及电子邮件112(它可以是其它形式的先前通信)。通过对词语“电子邮件”的使用，系统被触发来使用关联(correlation)或者其它匹配技术来选择从呼叫者至用户的先前电子邮件中与本消息最为相关的电子邮件(例如，通过该消息中的词语与先前电子邮件中的词语的关联，和/或通过先前的邮件被发送至用户之后经过的时间关联；同时，基于相关性的分级(rank)系统可以被使用)。被选定为最相关的单个或多个电子邮件(以及该消息中引用的其它相关信息)被呈现在列表100中。
链接104还可以包括到在转录的消息中已引用的人(例如Terra和Matte)的联系人、个人简档或的其它信息，并且这些链接可以被在移动设备的显示屏上呈现至用户。到个人和电子邮件的链接允许用户点击链接104发起动作以通过电话或电子邮件联系适当的人。
图2示出了根据一个实施例的、用于由用户选择来更正图1的语音消息中的误拼写词语一些选项200的显示屏的示例。当用户查看转录的消息时，用户可以选择诸如“Matte”的词语从而提供更正的拼写。被呈现至用户用于更正的选项200被至少部分地从发送至转录服务用于转录语音消息的数据的子集中被选择。如果用户选择不同的拼写，则语音识别系统存储该更正并且在未来的(例如在未来从Amy甚至其它呼叫者到该用户的语音消息的)转录中使用它以提升准确度。
图3示出了根据一个实施例的、向用户显示等待由该用户查看的语音消息的列表300的示例。例如，语音消息302已被使用来自用户的社交数据库(例如存储在与移动设备相关联的服务器上)的用户社交图数据的子集来转录。在一个实施例中，列表300可以通过对与每个语音消息相关联的人的分级来被基于与用户的相关性以分级的顺序呈现。例如，分级可以被如同在美国专利申请No.12/792,698中描述的联系人分级那样做出，该申请被通过上述引用结合。
语音消息的转录和呈现的其它具体、非限制性实施例将在下文被讨论。在第一示例中，上述方法被电信运营商提供至移动电话订户(例如使用语音信箱系统的AppleiPhone或Android手机设备订户)以改善语音消息的转录服务。电信运营商可以利用人个简档和/或其它隐式社交图数据来改善其语音信箱服务。当用户从呼叫者接收到语音邮件时，呼叫者ID信息可被用来对呼叫者进行标识。该标识(以及可选地，与其它信息和/或预定义的标准一同)被用于从社交图数据中选择数据的子集以发送至转录服务(例如通常由运营商使用的服务)。
在另外的示例中，当话音消息被留下时，发送数据的子集包括被呼叫人的名字，以及用户和呼叫者都认识(并且因此可能出现在语音消息中)的人们的名字和其它信息。这些人的相关性分级也可以被提供。数据的子集变成了语音消息元数据的一部分。因此，当语音消息通过语音识别时，转录的消息中的姓名和其它信息的准确度得到提升。因此，与用户相关联的上下文被提供至语音识别系统从而更好地说明转录的消息中的词语。
如上文中图1所示，朋友的名字通常被包括在语音消息中，但由语音处理系统来识别这样的名字是困难的，因为该系统先前并未学习过这些名字。然而，上文描述的方法可以导致提供转录的消息中这些名字的正确拼写。针对社交数据的子集选择的人的名子(或个人简档)可以被限定为预定的数量(例如10个名字)。
数据的子集被发送到互联网上执行语音到文本的转换的在线服务。它取得由手持机或运营商提供的、记录的语音邮件消息，并且执行转录。数据的子集可以被以服务器到服务器的方式或者可以通过用户的智能电话被提供至转录服务器。在线服务可以生成转录并且将结果作为文本消息或web页面发送回去。
如前所述，消息中对先前通信(例如“我刚给你发了一封电子邮件”)的引用可以被用作用于选择与先前通信相关的某些类型的信息的触发。例如，数据的子集可以包括来自和/或去往呼叫者的所有最近的电子邮件(并且可以包括这些电子邮件的主题行)，以帮助对包括在语音消息中的真实或其它信息的转录(例如，识别系统可能不知道、但是可能被包括在先前的电子邮件中的演奏者或音乐会的名字)。最近的电子邮件中使用的或者与最近的电子邮件相关联的文字或其它数据可以显著地提升转录转录消息中的该词语或其它词语的能力，并且因此提升准确性。
在一个示例中，如上文所述，用户界面允许用户对转录的消息进行更正。如果一个词语被错误地拼写，则用户可以仅仅轻按(tap)这个词并简短地将他的手指在屏幕上下滑(hold down)。随后，用户可以从中选择的相关选项列表就出现(例如，这些选项可以是系统在执行转录时可以从中选择的、来自用户的社交图中的其他人的其它类似同义词，例如听上去像“Matte”的其他人的名字)。这也改善了记得剪辑和校正的语音识别系统，随后在未来的转录中该语音模式更正确地映射。
在另一个示例中，如果转录的消息引用了先前的电子邮件(例如“我在十分钟前向您发送了一封电子邮件”)，则数据的子集可以包括被作为附加的一组人提供的、在过去的10或30分钟或其它时间段内被在先前的电子邮件中抄送的人(无论这些人是否与用户高度相关)，从而向语音识别系统提供附加的信息。
在另一个示例中，到用户的电子邮件经常包括对新人的介绍(例如“嘿Jeff，这是David，我只是给你发一封电子邮件来介绍Jacob，他是我想要与你谈谈的那家新兴公司的创始人，你能给Jacob一个电话吗”)。这样的介绍之后通常是电话呼叫。先前的电子邮件被在数据的子集中发送，并且语音识别系统已经提升了处理系统先前未遇到过的名字的准确性。数据的子集还可以包括来自用户的数据库的、关于该新兴公司的人信息，从而使得该特定转录能够被更准确地做出。
在一个示例中，语音邮件消息与被确信为在该语音邮件消息中引用的上下文(例如电子邮件和联系人)一起显示至用户。
在另外的示例中，基于呼叫者ID(来自之前已看到过该呼叫者的电话号码的移动设备或服务器)，数据的子集可以包括用户的隐式曲线的小子集，其被发送至语音识别系统。在一个示例中，语音消息可以同时去往语音识别系统和用户的电话。用户的智能手机可以进行一些处理，但进行语音消息接收和处理的服务可以进行一些或全部处理。
例如，在服务器到服务器的情况下，运营商向服务器发送语音消息用于转录，但首先ping与用户的移动设备相关联(并且存储用户的社交图)的服务器以指示用户从特定的电话号码接收了语音邮件。服务器创建围绕该电话号码社交数据的子集(包括人、电话号码等)，其可能已被作为元数据引用。转录被发送回运营商，并且运营商将转录发送至移动设备。
在一个示例中，数据的子集具有很强的针对性并且被针对具体示例高度调整。数据的子集也是(通过仅仅观察用户的先前通信习惯而得到的)隐式图。它不需要被像先前的目录图一样显式保持。
图4示出了根据一个实施例的、向计算设备(例如诸如iPhone设备的移动设备150)的用户呈现语音消息信息的系统。在图4中，用户终端(例如141、143、...、145)和/或包括移动设备150的移动设备被用于通过通信网络121访问服务器123。
服务器123可包括一个或多个web服务器(或其它类型的数据通信服务器)以与用户终端(例如141、143、...、145)和/或移动设备通信。
服务器123可以被连接到数据存储设施以存储用户提供的内容，例如多媒体内容、导航数据、偏好数据等。服务器123还可以存储个人简档154或访问存储的个人简档154。
个人简档154可以基于去往和来自移动设备150以及各个用户的其它移动设备的电子邮件或其它通信来被创建和更新。在一个替代的实施例中，个人简档152可以被存储在移动设备150的存储器中。在操作期间，移动设备150可以访问和使用从移动设备150本地获得或者通过通信网络121从服务器123获得的个人简档。
当发送至或定位至用户的移动设备150的语音消息被接收时，本文描述的一个或多个个人简档和/或数据可以通过通信网络121被与该语音消息一同发送至语音识别系统160从而被如本文讨论地转录。
系统160可以存储个人简档162，其可以包括从移动设备150和/或服务器123接收的简档。个人简档162还可以被从图4中未示出的其它计算设备接收。
虽然图4示出了客户端服务器结构中的示例性系统的实现方式，本公开的实施例可以被以各种替代的结构来实现。例如，该系统可以被用户终端的通过点对点网络来实现，其中内容和数据被通过点对点通信连接共享。
在一些实施例中，客户端服务器体系和点对点体系的组合可以被使用，其中一个或多个中央服务器可以被用于提供一些信息和/或服务，并且点对点网络被用于提供其它信息和/或服务。因此，本公开的实施例不限于特定的结构。
图5示出了可以用在各种实施例中(例如实现服务器123或语音识别系统160)的数据处理系统的框图。尽管图5示出了计算机系统的各种组件，但并不意在代表相互连接组件的任何特定结构和方式。具有更多或更少组件的其它系统也可以被使用。
在图5中，系统201包括连接(一个或多个)微处理器203和存储器208的互连结构(inter-connect)202(例如总线和系统核心逻辑)。在图5的示例中，微处理器203被耦合至缓存存储器204。
互连结构202可以将(一个或多个)微处理器203和存储器208连接在疫情，并且也将它们连接至显示控制器和显示设备207，以及通过输入/输出(I/O)控制器206连接诸如输入/输出(I/O)设备205的外围设备。典型的I/O设备包括本领域公知的鼠标、键盘、调制解调器、网络接口、打印机、扫描仪、视频摄像头和其它设备。
互连结构202可以包括通过各种桥接器、控制器和/或适配器连接到另一个的一个或多个总线。在一个实施例中，I/O控制器206包括用于控制USB(通用串行总线)外围设备的USB适配器和/或用于控制符合IEEE-1394的外围设备的IEEE-1394总线适配器。
存储器208可以包括ROM(只读存储器)，以及易失性RAM(随机存取存储器)和非易失性存储器，例如硬盘驱动器、闪速存储器等。
易失性RAM通常被作为动态RAM(DRAM)实现，这需要不间断的功率以刷新或保持存储器中的数据。非易失性存储器通常是即使在功率被从系统移除之后也保持数据的磁性硬盘驱动器、磁光盘驱动器或光盘驱动器(例如DVD RAM)或其它类型的存储系统。非易失性存储器还可以是随机存取存储器。
非易失性存储器可以是直接耦合到数据处理系统中的其余组件的本地设备。与系统远离的非易失性存储器，例如通过诸如调制解调器或以太网接口网络接口耦合至数据处理系统的网络存储设备，也可以被使用。在一个实施例中，如图5所示的数据处理系统被用于实现服务器或语音识别系统，和/或其它服务器。
在一个实施例中，如图5所示的数据处理系统被用于实现用户终端。用户终端可以是个人数字助理(PDA)、蜂窝电话、笔记本计算机或个人台式计算机的形式。
在一些实施例中，系统的一个或多个服务器可以被替换为多个数据处理系统的点对点网络服务，或者分布式计算系统的网络。点对点网络或者分布式计算系统可以被统一看作服务器数据处理系统。
本发明的实施例可以通过(一个或多个)微处理器203和/或存储器208来实现。例如，描述的功能可以部分地通过(一个或多个)微处理器203中的硬件逻辑并且部分地利用存储在存储器208中的指令来被实现。一些实施例被使用(一个或多个)微处理器203实现而无需存储在存储器208中的指令。一些实施例被使用存储在存储器208中的指令用于由一个或多个通用微处理器203执行。因此，本公开不限于硬件和/或软件的具体配置。
图6示出了根据一个实施例的用户设备(例如移动设备150)的框图。在图6中，用户设备包括连接呈现设备的互连结构221、用户输入设备231、处理器233、存储器227，位置标识单元225和通信设备223。
在图6中，位置标识单元225被用于标识被创建用于共享的用户内容的地理位置。位置标识单元225可以包括卫星定位系统接收器(例如全球定位系统(GPS)接收器)以自动确定用户设备的当前位置。
在图6中，通信设备223被配置为与服务器和/或语音识别系统通信。在一个实施例中，用户输入设备231被配置为生成用户数据内容。用户输入设备231可以包括文本输入设备、静止图像摄像头、视频摄像头和/或语音记录器等。
现在描述各种其它实施例。在一个实施例中，一种方法，包括：在第一用户的移动设备上接收与所述第一用户的先前的通信或活动相关联的第一数据；通过计算装置来接收所述第一用户的语音消息；通过所述计算装置来使用所述第一数据转录语音消息以提供转录的消息；以及发送所述转录的消息至所述移动设备以显示给用户。
在一个实施例中，第一数据包括至少一个个人简档，包括创建语音消息的呼叫者的个人简档。在一个实施例中，语音消息由呼叫者创建，并且所述第一数据包括由所述呼叫者发送到所述第一用户的预定数量的最近消息。
在一个实施例中，第一数据包括多个个人简档，包括语音消息中引用的第一用户之外的人的个人简档。在一个实施例中，语音消息和第一数据被从所述移动设备接收。
第一数据可以从服务器被接收，并且服务器可以存储移动设备的用户(包括第一用户)的多个个人简档。转录可以使用语音识别系统来被执行。
在一个实施例中，方法进一步包括：向移动设备发送人们或消息的列表用于向第一用户显示，列表中的每个人或消息被在转录的消息中引用。在一个实施例中，第一数据被与第一用户的先前活动(包括移动设备的操作方法)相关联。
在一个实施例中，方法进一步包括：向移动设备发送到在转录的消息中引用的电子邮件的链接。语音消息可以由呼叫者来创建，并且方法还可以包括：向移动设备发送在转录的消息中引用的除了所述呼叫者之外的至少一个人的个人简档。
在一个实施例中，非暂时性计算机可读存储介质存储计算机可读指令，当被执行时，这些指令使得第一用户的移动设备执行：使用所述移动设备将第一数据发送至计算装置，其中所述第一数据被与所述第一用户的移动设备上的所述第一用户的先前的通信或活动相关联；使用所述移动设备将所述第一用户的语音消息发送至所述计算装置；并且在所述移动设备处从所述计算装置接收转录的消息，其中所述计算装置已使用所述第一数据来转录所述语音消息从而创建所述转录的消息。
在一个实施例中，第一数据包括多个个人简档，包括语音消息中引用的第一用户之外的人的个人简档，并且所述指令还使得所述移动设备执行：在所述移动设备的存储器中存储所述多个个人简档。在一个实施例中，所述指令还使得所述移动设备执行：向所述计算装置之外的其它服务器发送个人简档，其中所述服务器被配置为存储所述移动设备的用户(包括第一用户)的多个个人简档。
计算装置可以是语音识别系统。指令还可以使得移动设备接收在转录的消息中引用的人的个人简档。所述指令还使得所述移动设备执行：在所述移动设备的显示屏上向用户呈现人们或消息的列表，所述列表中的每个人或消息被在转录的消息中引用。
在一个实施例中，一种系统包括：至少一个处理器，以及存储器，所述存储器存储被配置为命令所述至少一个处理器来执行下述操作的指令：在第一用户的移动设备上接收与所述第一用户的先前的通信或活动相关联的第一数据；通过所述计算装置来使用所述第一数据转录语音消息以提供转录的消息；以及发送所述转录的消息至所述移动设备以显示给用户。
在一个实施例中，第一数据包括至少一个个人简档，包括创建语音消息的呼叫者的个人简档。在一个实施例中，第一数据被从服务器接收，并且服务器存储所述移动设备的用户(包括所述第一用户)的多个个人简档。
在说明书中，出于简化说明的目的，各种功能和操作可以被描述为由软件代码执行或引发。然而本领域技术人员将认识到这样的表述意味着的是功能是处理器(例如微处理器)对代码执行的结果。替代地或组合地，功能和操作可以使用专用电路在具有或不具有软件指令的情况下被实现，例如使用特定应用集成电路(ASIC)或现场可编程门阵列(FPGA)。实施例可以使用硬连线电路而无需软件指令来实现，或者与软件指令相结合实现。因此，技术不限于硬件电路和软件的任何特定组合，也不限于由数据处理系统执行的指令的任何特定源。
虽然一些实施例可以在全功能的计算机和计算机系统中实现，然而可以以各种方式被作为计算产物并且可以被应用，而无论使用来真正实现分布的机器或计算机可读介质的特定类型。
公开的至少一些方面可以被至少部分地具现化在软件中。即技术可以在计算机系统或其它数据处理系统中响应于其处理器(例如微处理器)执行包含在存储器(例如只读存储器、易失性RAM、非易失性存储器、缓存器或远程存储设备)中的指令序列而被执行。
执行来实现实施例的例程可以被作为操作系统、中间件、服务交付平台、SDK(软件开发套件)组件、web服务或其它具体应用组件、程序、对象、模块或被称为“计算机程序”的指令序列的一部分实现。到这些例程的调用接口可以被作为API(应用编程接口)暴露至软件开发社区。计算机程序通常包括在各种时间设置在在计算机的各种存储器和存储设备中的一个或多个指令，并且当由计算机中的一个或多个处理器读取和执行时，使得所述计算机执行涉及各个方面的元素所必须的操作。
一种机器可读介质可以用于存储软件和数据，当由数据处理系统执行时，软件和数据使系统执行各种方法。可执行软件和数据可以被存储在各种位置，包括，例如只读存储器、易失性RAM、非易失性存储器和/或缓存器。该软件和/或数据的一部分可被存储在这些存储设备中的任何一个上。另外，数据和指令可以从中央服务器或点对点网络获得。数据和指令的不同部分可以在不同通信会话或相同通信会话中，由不同的中央服务器和/或点对点网络在不同时间获得。数据和指令可以全部在执行应用之前被获得。替代地，数据和指令的一部分可以在需要执行的时间被动态地获得。因此，在时间的特定示例中，不需要数据和指令全部在机器可读介质上。
计算机可读介质的示例包括但不限于：可记录和非记录型介质(例如易失性和非易失性存储器设备)、只读存储器(ROM)、随机存取存储器(RAM)、闪速存储设备、软盘和其它可移动磁盘、磁盘存储介质、光存储介质(例如致密盘只读存储器(CD ROMS)、数字多功能盘(DVD)等)以及其它。计算机可读介质可以存储指令。
指令还可以在电、光、声或其它形式的传播信号(例如载波、红外信号、数字信号等)的数字和模拟通信链路中被具现化。然而诸如载波、红外信号、数字信号等的传播信号并不有形机器可读介质并且未被配置为存储指令。
一般而言，有形的机器可读介质包括以可由机器(例如计算机、网络设备、个人数字助理、制造工具、具有与一个或多个处理器的任何设备等)访问的形式来提供(例如存储)信息的任何机构。
在各种实施例中，硬连线电路可以被用来与软件指令组合来实现技术。因此，技术既不限于硬件电路和软件的任何具体组合，也不限于由数据处理系统执行的指令的任何特定源。
虽然一些服务示出了一些具有特定顺序的操作，不依赖于顺序的操作可以被重排序并且其它操作可以被组合或拆开。当一些重排序或其它分组被特别提及时，其它操作对本领域的普通技术人员是显而易见的并且因此就未呈现替代方式的详细清单。此外应当认识到，阶段可以被以硬件、固件、软件或它们的任意组合来实现。
在上述说明中，本公开已被参考其具体示例性实施例描述。明显的是，在不背离由下面的权利要求提出的更广泛的精神和范围的情况下，各种修改可以被做出。据此，说明书和附图被认为是说明性的而非限制性的。

Claims (11)

1.一种用于呈现语音消息的方法，包括：
接收从第一用户的先前的通信提取的第一数据，所述第一数据包括用于为所述第一用户创建语音消息的呼叫者的个人简档；
接收所述语音消息；
由语音识别系统的至少一个处理器使用所述第一数据转录所述语音消息以提供转录的消息，其中所述第一用户能通过选择移动设备上呈现给所述第一用户的多个用于更正的选项中的一个来更正所转录的消息，这样的更正被存储用于未来的转录，其中所述用于更正的选项从所提取的第一数据获取，并且其中所述用于更正的选项包括来自所述第一用户的社交图的人名；以及
发送所述转录的消息至所述移动设备以显示给所述第一用户。
2.如权利要求1所述的方法，其中所述第一数据还包括由所述呼叫者发送到所述第一用户的预定数量的消息。
3.如权利要求1所述的方法，其中所述第一数据包括多个个人简档，所述多个个人简档包括所述语音消息中提到的、所述第一用户和所述呼叫者之外的人的个人简档。
4.如权利要求1所述的方法，其中所述语音消息和所述第一数据是从所述移动设备接收的。
5.如权利要求1所述的方法，其中所述第一数据是从服务器接收的，并且所述服务器存储包括所述第一用户在内的所述移动设备的多个用户的多个个人简档。
6.如权利要求1所述的方法，还包括：向所述移动设备发送人的列表以向所述第一用户显示，所述列表中的每个人在所述转录的消息中被提到。
7.如权利要求1所述的方法，其中所述第一数据还被与包括所述移动设备的操作方式的所述第一用户的先前活动相关联。
8.如权利要求1所述的方法，还包括：向所述移动设备发送所述转录的消息中提到的电子邮件的链接。
9.如权利要求1所述的方法，还包括：向所述移动设备发送在所述转录的消息中提到的、除所述呼叫者之外的至少一个人的个人简档。
10.一种用于呈现语音消息的系统，包括：
至少一个处理器，以及
存储器，所述存储器存储被配置为使得所述至少一个处理器来执行下述操作的指令：
在第一用户的移动设备上接收从所述第一用户的先前的通信提取的第一数据，所述第一数据包括用于为所述第一用户创建语音消息的呼叫者的个人简档；
接收所述语音消息；
使用所述第一数据转录所述语音消息以提供转录的消息，其中所述第一用户能通过选择移动设备上呈现给所述第一用户的多个用于更正的选项中的一个来更正所转录的消息，这样的更正被存储用于未来的转录，其中所述用于更正的选项从所提取的第一数据获取，并且其中所述用于更正的选项包括来自所述第一用户的社交图的人名；以及
发送所述转录的消息至所述移动设备以供显示。
11.如权利要求10所述的系统，其中所述第一数据是从服务器接收的，并且其中所述服务器存储包括所述第一用户在内的所述移动设备的多个用户的多个个人简档。
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