CN103544760B - A kind of queuing system based on mobile terminal and method - Google Patents

A kind of queuing system based on mobile terminal and method Download PDF

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Publication number
CN103544760B
CN103544760B CN201310526907.7A CN201310526907A CN103544760B CN 103544760 B CN103544760 B CN 103544760B CN 201310526907 A CN201310526907 A CN 201310526907A CN 103544760 B CN103544760 B CN 103544760B
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row
information
mobile terminal
numbers
calling
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CN103544760A (en
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潘佩恺
黄景业
李梦菊
甘鸿钊
邵茂峰
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潘佩恺
李梦菊
黄景业
甘鸿钊
冯建民
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Abstract

The invention discloses a kind of queuing system based on mobile terminal and method, described system comprises queue machine, mobile terminal and row number Control Server, described queue machine, for receiving row number operation and the input reservation number of user, generates the identification label including row number information; The identification label that described mobile terminal generates for scanning queue machine, record row number information, and described row number information is sent to row number Control Server, and receive the information of calling out the numbers of described row number Control Server transmission; Described row number Control Server is used for the row number information that mobile terminal receive sends, and processes described row number information in real time, generates information of calling out the numbers, and the described information of calling out the numbers is sent to mobile terminal.The invention enables user can understand the state of calling out the numbers in time by mobile terminal, row number mode is novel, saves businessman's cost of labor, improves hommization and the intellectuality of row number, meet users on diversity, be convenient to Industry Promotion.

Description

A kind of queuing system based on mobile terminal and method
Technical field
The present invention relates to business row number field, in particular a kind of queuing system based on mobile terminal and method.
Background technology
In recent years along with expanding economy, people's living standard improves, and also promotes the catering industry such as chafing dish restaurant, roast meat shop and obtains fulminant development.And these catering industries often adopt row number mode to meet consumer to have dinner needs, existing row number mode mostly is manual operation, and namely when having dinner, consumer arranges in numerical order on queue machine, and waits at the scene and calling out the numbers.Need to wait in line for a long time peak period consumer and can not leave.Although the queuing system having some special now simultaneously, these queuing systems often need the cell-phone number of registering consumer, and notify consumer by short message mode, but this queuing system also also exists a lot of defect:
1, need businessman to specify manual operation queue machine, cost is higher;
2, SMS notification is only had; Client cannot real-time query row number situation, and freely can not arrange prompting message;
3, can not the change of sweetly disposition custom queueing information;
4, Client handset number must be recorded, easily suffer that portions of client repels.
In a word, perfect not, the inadequate hommization of existing queuing system function, cannot meet the demand of client.
Therefore, prior art has yet to be improved and developed.
Summary of the invention
The technical problem to be solved in the present invention is, for the above-mentioned defect of prior art, provides a kind of queuing system based on mobile terminal and method, to promote hommization, the intellectuality of queuing system, simultaneously cost-saving, meets customer need.
The technical scheme that technical solution problem of the present invention adopts is as follows:
Based on a queuing system for mobile terminal, wherein, queue machine, mobile terminal and row number Control Server is comprised;
Wherein, described queue machine, for receiving row number operation and the input reservation number of user, generates the identification label including row number information; Described row number information comprises merchant number, reservation number, queuing sequence number and queuing time;
The identification label that described mobile terminal generates for scanning queue machine, record row number information, and described row number information is sent to row number Control Server, and receive the information of calling out the numbers of described row number Control Server transmission;
Described row number Control Server is used for the row number information that mobile terminal receive sends, and processes described row number information in real time, generates information of calling out the numbers, and the described information of calling out the numbers is sent to mobile terminal; The described information of calling out the numbers comprises Merchant name, queuing sequence number, currently to call out the numbers and the stand-by period.
Further, described mobile terminal is provided with the application for arranging in numerical order, and realizes the scanning of described identification label by described application, the record of row number information, and receives the information of calling out the numbers of described row number Control Server transmission; Wherein, described application also includes Business Information, carries out the row number operation of described businessman for user.
Further, described identification label is the Quick Response Code comprising row number information.
Further, described row number Control Server comprises information updating module of calling out the numbers, and for the row number modify instruction sent according to described mobile terminal, remodifies described row number information, renewal is called out the numbers information, and the information of calling out the numbers after upgrading is sent to mobile terminal.
Further, the application of described mobile terminal also comprises and arranges module, for arranging reminder time of the information of calling out the numbers, number of times and alerting pattern.
Further, described application comprises fixed-position searching function, for passing through businessman around predetermined way fixed-position searching mobile terminal.
Based on a row number method for mobile terminal, wherein, comprise step:
Queue machine receives the row number information of user's input, and processes described row number information, generates the identification label including described row number information;
Mobile terminal receives user instruction, scans described identification label, record row number information wherein, and described row number information is sent to row number Control Server, completes row number operation;
The row number information that described row number Control Server mobile terminal receive sends, processes described row number information in real time, generates information of calling out the numbers, and the described information of calling out the numbers is sent to mobile terminal.
Further, described mobile terminal is preinstalled with the application for arranging in numerical order, and receives user instruction by described application, scans described identification label, record row number information wherein, and described row number information is sent to row number Control Server, completes row number operation.
Further, described row number Control Server also comprises after the described information of calling out the numbers is sent to mobile terminal: when described mobile terminal receives the row number modify instruction of user, described row number modify instruction is sent to row number Control Server by described mobile terminal, described row number Control Server remodifies described row number information according to described row number modify instruction, renewal is called out the numbers information, and the information of calling out the numbers after upgrading is sent to mobile terminal.
Further, described row number Control Server also comprises after the described information of calling out the numbers is sent to mobile terminal: described mobile terminal, by businessman around described application fixed-position searching mobile terminal, shows Business Information.
Queuing system based on mobile terminal provided by the present invention and method, owing to have employed mobile terminal and the mutual mode of queuing system, make user can understand the state of calling out the numbers in time by mobile terminal, row number mode is novel, save businessman's cost of labor, improve hommization and the intellectuality of row number.
Accompanying drawing explanation
Fig. 1 is the structural representation of the queuing system based on mobile terminal provided by the invention.
Fig. 2 is the row number interface schematic diagram based on queue machine in the queuing system of mobile terminal provided by the invention.
Fig. 3 is the row number administration interface schematic diagram based on Control Server of arranging in numerical order in the queuing system of mobile terminal provided by the invention.
Fig. 4 is the structural representation of a preferred embodiment of the queuing system based on mobile terminal provided by the invention.
Fig. 5 is the schematic diagram based on information interface of calling out the numbers in the queuing system of mobile terminal provided by the invention.
Fig. 6 is the structural representation of the another preferred embodiment of the queuing system based on mobile terminal provided by the invention.
Fig. 7 is the interface schematic diagram of the application based on installing in the queuing system of mobile terminal on mobile terminals provided by the invention.
Fig. 8 is the process flow diagram of the row number method based on mobile terminal provided by the invention.
Fig. 9 is the process flow diagram of a preferred embodiment of the row number method based on mobile terminal provided by the invention.
Figure 10 is the process flow diagram of the another preferred embodiment of the row number method based on mobile terminal provided by the invention.
Embodiment
For making object of the present invention, technical scheme and advantage clearly, clearly, developing simultaneously referring to accompanying drawing, the present invention is described in more detail for embodiment.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
See the structural representation that Fig. 1, Fig. 1 are the queuing systems based on mobile terminal provided by the invention, this queuing system includes queue machine 10, row number Control Server 30 and mobile terminal 20.Queue machine 10 and row number Control Server 30 are managed by businessman, and the two is connected by wired or wireless mode, and mobile terminal 20 can carry out row number information and the data interaction of information of calling out the numbers with row number Control Server 30 when arranging in numerical order.
The information such as particularly, this queue machine 10 to be arranged in numerical order operation for receiving user, input reservation number, and according to queuing situation, generate an identification label, row number interface as shown in Figure 2.The row number information that user arranges in numerical order relevant is included in this identification label, row number information specifically comprises merchant number, reservation number, queuing sequence number and queuing time etc. information, therefore user can by this identification label of mobile scanning terminal, read row number information wherein, to understand row number situation in time.This identification label is preferably Quick Response Code, and the identification label of Quick Response Code form realizes conveniently, is convenient to identify, and security is high.
The identification label that described mobile terminal 20 generates for scanning queue machine 10, record row number information, and described row number information is sent to row number Control Server 30, and receive the information of calling out the numbers of described row number Control Server 30 transmission.Mobile terminal of the present invention comprises mobile phone, panel computer etc.By the identification label of mobile scanning terminal Quick Response Code form, be convenient to realize and easy to use.
The row number information that described row number Control Server 30 sends for mobile terminal receive 20, and in real time described row number information is processed, generate information of calling out the numbers, and the information of calling out the numbers generated is sent to mobile terminal 20; The described information of calling out the numbers comprises Merchant name, queuing sequence number, currently to call out the numbers and the stand-by period; The row number information of row number user before storing in this row number information and date storehouse, after receiving the row number information that mobile terminal sends, can be carried out analytic statistics, determine according to row number time of user and reservation number the information of calling out the numbers by row number Control Server.Administration interface as shown in Figure 3, row number Control Server in store businessman's seat information, according to seat distribution situation, 1-2 people, 3-4 people, 4 people can be divided into first-class, simultaneously also can registered user the need of parlor etc.Row number Control Server, can per capita after receiving the row number information that mobile terminal sends, and 1-2 people is divided into one group, and 3-4 people is divided into one group, more than 4 people is divided into one group, then according to the priority of subscription time, generates information of calling out the numbers accordingly.Process equally for needing the row number information of parlor.
Further, in order to better realize reservation row number and prompting function of calling out the numbers, the present invention has installed the application 21 realizing above-mentioned functions on mobile terminals, as shown in Figure 4, specifically for realizing the scanning of described identification label, the record of row number information, and receive the information of calling out the numbers of described row number Control Server transmission, information interface of calling out the numbers as shown in Figure 5, comprise Merchant name, I row number, currently to call out the numbers, the information such as time that number, stand-by period, expectation above also will be waited for.This application 21 and queue machine 10 and Control Server 30 of arranging in numerical order suitable.User in use, first downloads and installs this application, and realizes intelligent row number by this application.Micro-letter scanning recognition label can certainly be adopted.
Preferably, this application 21 also includes Business Information, carries out the row number operation of described businessman for user.This application 21 stores Business Information; Or include businesses lists and these Business Information can be obtained from the remote server storing Business Information.After acquisition Business Information, user can carry out the row number reservation of this businessman by this application.Certainly, in order to the function of expanded application, promote the industrial value of queuing system, this application also comprises fixed-position searching function, for passing through the businessman around predetermined way fixed-position searching mobile terminal.User is facilitated to preengage row number.Predetermined way can be shake mobile terminal or other modes.
Meanwhile, as shown in Figure 6, the application of mobile terminal of the present invention also comprises and arranges module 22, for arranging reminder time of the information of calling out the numbers, number of times and alerting pattern, to meet the diversified demand of user.Such as, reminder time can be every 5 minutes once, number of times can be often reduce by 1 people or 2 people remind once, and alerting pattern can be jingle bell or vibrations, and word prompting.Certain above-mentioned citing only for explaining the function arranging module, and is not used in the setting operation limiting reality.Further, as shown in Figure 7, user can also check personal information, row number history by this application, also can carry out that application upgrades, problem feedback opinion shares, and meanwhile, also has binding community account, removes and to record and prompting message etc. arranges function.
Sweetly disposition user the problem of change can not be preengage in order to solve existing queuing system, again see Fig. 6, row number of the present invention controls service, 30 are also provided with information updating module 31 of calling out the numbers, this row number modify instruction that information updating module 31 can send according to described mobile terminal of calling out the numbers, remodifies described row number information, upgrades information of calling out the numbers, and the information of calling out the numbers after upgrading is sent to mobile terminal, with information updating function of calling out the numbers.This more New function be particularly suitable for the user of emergency situations, such as user needs to change subscription time and reservation number etc., when there being above-mentioned situation to occur, user can send row number modify instruction by mobile terminal to row number Control Server, and determine new row number information, row number Control Server is after receiving this row number modify instruction, the row number information stored in a database is modified, and adjust row number order in database, regenerate new information of calling out the numbers, then send to mobile terminal.Preengage the demand of row number under can meeting user's emergency case like this, also greatly can promote hommization and the intellectuality of this queuing system, be convenient to large-scale promotion and use.
Certainly, queue machine of the present invention also has the function of conventional queue machine, namely arrange in numerical order and call out the numbers in scene, each information of calling out the numbers can be sent to queue machine by row number Control Server, voice prompt of calling out the numbers is sent by queue machine, such as " ask XX client to enter shop ", the application of simultaneously installing on mobile terminals also can point out the information of calling out the numbers.
And the row number information in businessman to user is when verifying, only need scanning recognition label, verification mode rapid and convenient.
Based on above-mentioned queuing system, present invention also offers a kind of row number method based on mobile terminal, as figure, shown in 7, comprise step:
S100, queue machine receive the row number information of user's input, and process described row number information, generate the identification label including described row number information;
S200, mobile terminal receive user instruction, scan described identification label, record row number information wherein, and described row number information is sent to row number Control Server, complete row number operation;
The row number information that S300, described row number Control Server mobile terminal receive send, processes described row number information in real time, generates information of calling out the numbers, and the described information of calling out the numbers is sent to mobile terminal.
Further, described mobile terminal is preinstalled with the application for arranging in numerical order, and receives user instruction by described application, scans described identification label, record row number information wherein, and described row number information is sent to row number Control Server, completes row number operation.
Further, in order to realize the renewal of the information of calling out the numbers, as shown in Figure 8, also comprise after step S300:
S301, receive the row number modify instruction of user when described mobile terminal, described row number modify instruction is sent to row number Control Server by described mobile terminal, described row number Control Server remodifies described row number information according to described row number modify instruction, renewal is called out the numbers information, and the information of calling out the numbers after upgrading is sent to mobile terminal.
Further, as shown in Figure 9, also comprise after described step S300: S302, described mobile terminal, by businessman around described application fixed-position searching mobile terminal, show Business Information.
Queuing system of the present invention and method not only can be applied in catering industry, also can be applied to the row number of public institution's working hall, bank etc.
In sum, queuing system based on mobile terminal provided by the invention and method, have employed mobile terminal and the mutual mode of queuing system, make user can understand the state of calling out the numbers in time by mobile terminal, row number mode is novel, saves businessman's cost of labor, improves hommization and the intellectuality of row number, meet users on diversity, be convenient to Industry Promotion.
Should be understood that, application of the present invention is not limited to above-mentioned citing, for those of ordinary skills, can be improved according to the above description or convert, and all these improve and convert the protection domain that all should belong to claims of the present invention.

Claims (7)

1. based on a queuing system for mobile terminal, it is characterized in that, comprise queue machine, mobile terminal and row number Control Server;
Wherein, described queue machine, for receiving row number operation and the input reservation number of user, generates the identification label including row number information; Described row number information comprises merchant number, reservation number, queuing sequence number and queuing time;
The identification label that described mobile terminal generates for scanning queue machine, record row number information, and described row number information is sent to row number Control Server, and receive the information of calling out the numbers of described row number Control Server transmission;
Described row number Control Server is used for the row number information that mobile terminal receive sends, and processes described row number information in real time, generates information of calling out the numbers, and the described information of calling out the numbers is sent to mobile terminal; The described information of calling out the numbers comprises Merchant name, queuing sequence number, currently to call out the numbers and the stand-by period;
Described mobile terminal is provided with the application for arranging in numerical order, and realizes the scanning of described identification label by described application, the record of row number information, and receives the information of calling out the numbers of described row number Control Server transmission; Wherein, described application also includes Business Information, carries out the row number operation of described businessman for user;
The application of described mobile terminal also comprises and arranges module, for arranging reminder time of the information of calling out the numbers, number of times and alerting pattern.
2. the queuing system based on mobile terminal according to claim 1, is characterized in that, described identification label is the Quick Response Code comprising row number information.
3. the queuing system based on mobile terminal according to claim 1, it is characterized in that, described row number Control Server comprises information updating module of calling out the numbers, for the row number modify instruction sent according to described mobile terminal, described row number information is remodified, renewal is called out the numbers information, and the information of calling out the numbers after upgrading is sent to mobile terminal.
4. the queuing system based on mobile terminal according to claim 1, is characterized in that, described application comprises fixed-position searching function, for passing through businessman around predetermined way fixed-position searching mobile terminal.
5., based on a row number method for mobile terminal, it is characterized in that, comprise step:
Queue machine receives the row number information of user's input, and processes described row number information, generates the identification label including described row number information;
Mobile terminal receives user instruction, scans described identification label, record row number information wherein, and described row number information is sent to row number Control Server, completes row number operation;
The row number information that described row number Control Server mobile terminal receive sends, processes described row number information in real time, generates information of calling out the numbers, and the described information of calling out the numbers is sent to mobile terminal;
Described mobile terminal is preinstalled with the application for arranging in numerical order, and receives user instruction by described application, scans described identification label, record row number information wherein, and described row number information is sent to row number Control Server, completes row number operation;
The application of described mobile terminal also comprises and arranges module, for arranging reminder time of the information of calling out the numbers, number of times and alerting pattern.
6. according to claim 5 based on the row number method of mobile terminal, it is characterized in that, described row number Control Server also comprises after the described information of calling out the numbers is sent to mobile terminal: when described mobile terminal receives the row number modify instruction of user, described row number modify instruction is sent to row number Control Server by described mobile terminal, described row number Control Server remodifies described row number information according to described row number modify instruction, renewal is called out the numbers information, and the information of calling out the numbers after upgrading is sent to mobile terminal.
7. according to claim 5 based on the row number method of mobile terminal, it is characterized in that, described row number Control Server also comprises after the described information of calling out the numbers is sent to mobile terminal: described mobile terminal, by businessman around described application fixed-position searching mobile terminal, shows Business Information.
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