CN107196979A - Pre- system for prompting of calling out the numbers based on speech recognition - Google Patents
Pre- system for prompting of calling out the numbers based on speech recognition Download PDFInfo
- Publication number
- CN107196979A CN107196979A CN201610142747.XA CN201610142747A CN107196979A CN 107196979 A CN107196979 A CN 107196979A CN 201610142747 A CN201610142747 A CN 201610142747A CN 107196979 A CN107196979 A CN 107196979A
- Authority
- CN
- China
- Prior art keywords
- numbers
- user
- client
- prompting
- calling
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/55—Push-based network services
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/221—Announcement of recognition results
Abstract
The present invention is a kind of call out the numbers pre- based reminding method and system for calling system.The system is served by two parts by client application and prompting and constituted.Basic process is that the sound bite of calling out the numbers at scene is sent to prompting server by the client waited in line at the scene：Remind server to be recognized by speech recognition technology and call out the numbers and be pushed to all clients waited in line in this place；Calling out the numbers for receiving is shown to user by client, while number compared with what user was taken, reach it is default remind number when, remind user by way of sound or vibrations.It because calling out the numbers for the system is obtained by voice recognition mode, therefore need not be carried out with calling system integrated in terms of any soft and hardware, be adapted to all voices and call out the numbers situation about waiting in line.The system purpose is that can synchronously obtain live current to call out the numbers and remind user in order to avoid crossing number, so as to reach effective utilization to queue time in the case of making user regardless of whether waiting in line at the scene.
Description
Technical field
The present invention relates to speech recognition, message push, location technology, Internet technology, mobile applications.
Technical background
Seen a doctor in numerous service locations such as transacting business such as government bodies, bank, or hospital outpatient, often there is queuing number-taking
System.User is obtained after papery queue number from queuing machine, it is necessary to treat to wait number calling machine to call out the numbers at the scene.If before now
The people that face is queued up is relatively more, often waits the upper some time.During this period, can not relievedly it be left because of worrying number
Scene, can only be treated nearby.
Simultaneously general calling system does not all provide the user the function of the current queue number of real time propelling movement, even if having, and also tends to need
Want client to install and apply or access corresponding interface accordingly, these applications all can not be general in each similar site.
With technology development and the quick popularization of mobile intelligent terminal, using speech recognition and by Internet technology, it is possible to
The user for allowing wait to call out the numbers gets current queue number at any time, and when being taken when number will be called into, user is reminded in time, so that
People are further freed from waiting in line, the time of reasonable arrangement oneself.
The content of the invention
The present invention be a kind of realization based on speech recognition technology and Internet technology call out the numbers pre- prompting function universal method and be
System.The system need not carry out integrated in terms of soft and hardware with any calling system, be adapted to all voices and call out the numbers the feelings waited in line
Condition.
The system is mainly made up of two parts：Client application and prompting are served by.
Client application is operated on user's mobile intelligent terminal, can is smart mobile phone, tablet personal computer or other-end, be passed through
The modes such as mobile network, Wi-Fi are with reminding server to be communicated.Client application is mainly responsible for scene and called out the numbers speech data
The current prompting of calling out the numbers and call out the numbers that collection, display are obtained from server.
Prompting is served by running on Cloud Server, provides service for client application, that is, receives and store in client application
The data of biography, the verification of correctness called out the numbers and by the client application for pushing to matching of correctly calling out the numbers, while being responsible for address
Resources bank, number rule storehouse, statistics and the maintenance of user information database and integration data.
It is as follows that the system implements process：
One section of scene speech concurrent of calling out the numbers is recorded by user by pre-identification function of calling out the numbers first and gives server, server carries out language
Current call out the numbers recognized is sent to client and is shown to user after sound identification, through user's calling out the numbers of confirming to be recognized it is correct it
Afterwards, server obtains the address information of matching for user's choosing according to the location information of intelligent terminal from server address resources bank
Select, if not finding any address information matched, can voluntarily be inputted by user.Simultaneously user input oneself take number,
Setting is pre- to remind number and alerting pattern, last client application by address, user taken number, pre- remind number and prompting
Mode, terminal recognition number, customer identification number upload onto the server.Hereafter client application will remain that speech data of calling out the numbers is obtained
The state taken, and acquired speech data of calling out the numbers is uploaded onto the server.
Speech data of calling out the numbers described above refers to the fragment for including voice of calling out the numbers that client is gathered, and the sound bite is by client
End is intercepted according to phonetic feature of calling out the numbers from audio stream.The voice acquired in pre-identification of calling out the numbers is that one section recorded by user is complete
Voice, server obtains the live number calling machine and called out the numbers phonetic feature by analyzing the voice.
Terminal recognition number described above is the numbering of the unique identification terminal, can be with equipment Serial Number or first by the application of objective end
The unique number generated during beginningization.Customer identification number described above is the Customs Assigned Number using the client application, for area
Divide different users.
Server is called out the numbers and to identification after the speech data of calling out the numbers transmitted by client is received by speech recognition technology identification
As a result verification of correctness is carried out, then will correctly call out the numbers to push to need to call out the numbers and remind client (including the scene and remote of service
Journey client).
Client application receive that server pushed call out the numbers after, calling out the numbers of receiving is shown to user, while and user
That is taken number is compared, reach it is default remind number when, user is reminded by way of sound or vibrations, to prevent
Number.
Called out the numbers the need for described above and remind the client of service to be called out the numbers including opening remote prompting function and all provide at the scene
The client of identification function.When user not at the scene or a period of time in can not collect call out the numbers speech data when, can by with
Family is confirmed whether to open long-range prompting function of calling out the numbers, once remote prompting function is opened, reminds server will be incessantly by clothes
Current call out the numbers on business device is pushed to the user.
By above procedure, client just can whenever and wherever possible get and currently call out the numbers.
By current call out the numbers received by long-distance user from server derives from the current letter of calling out the numbers that live queuing user is uploaded
Breath, currently calls out the numbers, it is necessary to keep a number of efficient context client to ensure that long-distance user can get.For this system
In devise two methods：One is that scene is called out the numbers prompting, and on-site customer end can currently be called out the numbers with real-time reception, by the queuing of identification
Number it is shown to user, and number is compared with what user was taken, user is reminded in time when reaching default number, prevented number；Two
It is live queuing integrating system, onsite user can be obtained associated quad by the duration for the service that provides, and the integration obtained can be
Need to use when opening remote prompting function.
Disturbed larger by environmental factor by terminal obtains the voice of calling out the numbers collected, voice identification result of calling out the numbers can be directly affected
Correctness, therefore in addition to doing the technical finesses such as necessary de-noising to audio, server also needs to carry out correctness to recognition result
Checking, to ensure that recognition result is accurate.Specific verification method is as follows：
1. elder generation matches calling out the numbers for being recognized with the coding rule of calling out the numbers of the address, calling out the numbers for being recognized has to comply with the rule.
2. within the same period, meet calling out the numbers for rule of calling out the numbers to all and be compared and screen, choose frequency of occurrences highest and make
Currently to call out the numbers；
3. this it is current call out the numbers with upper one call out the numbers compared with, this, which is currently called out the numbers, have to be larger than one and calls out the numbers.Such as：It is likely to be
The number of mistake is called out the numbers again, now this can not be called out the numbers and to be taken as and called out the numbers for current；
4. a pair None- identified is currently called out the numbers, manual identified checking can be carried out using voice is played.
Brief description of the drawings
Fig. 1 is present system structural representation
Fig. 2 is client application initial interface schematic diagram of the present invention
Fig. 3 is that client application of the present invention is called out the numbers pre-identification schematic diagram
Fig. 4 is that client application of the present invention is called out the numbers pre-identification result schematic diagram
Fig. 5 is that client application of the present invention reminds setting schematic diagram
Fig. 6 is that client application of the present invention is called out the numbers prompting display schematic diagram
Embodiment
The embodiment of pre- system for prompting of calling out the numbers based on speech recognition is described below in conjunction with Figure of description.
Pre- system for prompting is called out the numbers as shown in Fig. 1 system structure diagrams based on speech recognition, it is by client application 1. floor trader
Family end, 3. 2. non-at-scene (long-range) client and prompting are served by composition.Client application passes through Wi-Fi routers or shifting
Dynamic network is served by exchanging data with prompting, reminds server to use Cloud Server.On-site customer end is by the voice of calling out the numbers of collection
Data send prompting server application to, and the result of calling out the numbers recognized is sent into client by prompting server application.
Fig. 2 is initial interface schematic diagram when client application starts, and can be determined to call out the numbers using scene by user and reminded or remote
Journey is called out the numbers alerting pattern.When alerting pattern is called out the numbers at user's selection scene, system shows that Fig. 3 calls out the numbers pre-identification interface, Yong Hutong
Cross to start to record one section of scene with stop button and call out the numbers recording, the voice is by reminding server phonetic feature of calling out the numbers to analyze and call out the numbers
After identification, display Fig. 4 calls out the numbers pre-identification result, if result is incorrect, can return to Fig. 3 pre-identification interfaces of calling out the numbers and record again
System.After user confirms that pre-identification result is correct, system shows that Fig. 5 is reminded and sets interface to carry out prompting setting, including scene ground
Location, type of calling out the numbers, my queue number and pre- prompting number and alerting pattern, after confirming through user, system enters such as Fig. 6 is cried
Number remind interface, display in real time from remind that server receives it is current call out the numbers, and show wait number and it is expected that the stand-by period,
When call out the numbers arriving reminding number when, user is reminded in time.
In Fig. 2 client application initial interfaces, if the long-range prompting of calling out the numbers of user's selection, system can show address searching, use
Family, which is found to remind into Fig. 5 after appropriate address, sets interface to carry out prompting setting, and system enters after confirmation reminds boundary as Fig. 6 calls out the numbers
Face.
Claims (5)
1. the pre- system for prompting of calling out the numbers based on speech recognition, it is characterised in that：System is served by two by client application and prompting
Part is constituted, and the voice of calling out the numbers at scene is sent to prompting server by the client waited in line at the scene；Server is reminded to pass through
Speech recognition technology identification is called out the numbers and carries out verification of correctness to recognition result, and then correct will call out the numbers to push to needs and call out the numbers carries
The client (including scene and Terminal Server Client) of awake service；Client application will connect after the calling out the numbers of server push is received
Calling out the numbers for receiving is shown to user, while number be compared with what user was taken, reach it is default remind number when, pass through sound
Sound or the mode of vibrations remind user, to prevent number.
2. client application according to claim 1, it is characterised in that：Client application at the scene of calling out the numbers can be by being named
Number phonetic feature intercepts sound bite of calling out the numbers from audio stream, and is sent to prompting server.
3. client application according to claim 1, it is characterised in that：Receive that server pushed call out the numbers after,
Calling out the numbers of receiving is shown to user, while show waiting number and estimated waiting time, and number compared with what user was taken,
When reaching default prompting number, user is reminded by way of sound or vibrations.
4. prompting according to claim 1 is served by, it is characterised in that：The speech data of calling out the numbers that client is sent is received,
Called out the numbers by speech recognition technology identification and verification of correctness carried out to recognition result, then correct will call out the numbers push to needs
Number remind the client (including scene and Terminal Server Client) of service.
5. recognition result correctness verification method according to claim 1 of calling out the numbers, it is characterised in that：First crying for being recognized
Number matched with the coding rule of calling out the numbers of the address, then carry out the multiple identifications of same period and called out the numbers the analyses and screening of result, so
Call out the numbers and compared into line number difference with the last time again afterwards, to ensure the degree of accuracy of the result of calling out the numbers recognized.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610142747.XA CN107196979A (en) | 2016-03-14 | 2016-03-14 | Pre- system for prompting of calling out the numbers based on speech recognition |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610142747.XA CN107196979A (en) | 2016-03-14 | 2016-03-14 | Pre- system for prompting of calling out the numbers based on speech recognition |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN107196979A true CN107196979A (en) | 2017-09-22 |
Family
ID=59871513
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610142747.XA Pending CN107196979A (en) | 2016-03-14 | 2016-03-14 | Pre- system for prompting of calling out the numbers based on speech recognition |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN107196979A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109949470A (en) * | 2019-03-21 | 2019-06-28 | 赵明 | A kind of long-distance intelligent queuing system |
| CN112581676A (en) * | 2019-09-27 | 2021-03-30 | 广州艾美网络科技有限公司 | Method and device for prompting queue information and singing-requesting terminal equipment |
| CN113034775A (en) * | 2019-12-09 | 2021-06-25 | 北京声智科技有限公司 | Reminding method and device for terminal equipment |
| CN115662002A (en) * | 2022-12-08 | 2023-01-31 | 腾讯科技（深圳）有限公司 | Data processing method, device, electronic equipment and medium |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109949470A (en) * | 2019-03-21 | 2019-06-28 | 赵明 | A kind of long-distance intelligent queuing system |
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| CN115662002A (en) * | 2022-12-08 | 2023-01-31 | 腾讯科技（深圳）有限公司 | Data processing method, device, electronic equipment and medium |
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Application publication date: 20170922 |
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