CN103440590A - Commodity pre-sales and after-sales management system and management method - Google Patents
Commodity pre-sales and after-sales management system and management method Download PDFInfo
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- CN103440590A CN103440590A CN2013103450994A CN201310345099A CN103440590A CN 103440590 A CN103440590 A CN 103440590A CN 2013103450994 A CN2013103450994 A CN 2013103450994A CN 201310345099 A CN201310345099 A CN 201310345099A CN 103440590 A CN103440590 A CN 103440590A
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Abstract
The invention relates to a commodity pre-sales and after-sales management system and management method. The commodity pre-sales and after-sales management system comprises a commodity information entering terminal, an information processing terminal and a commodity money collecting terminal. The commodity information entering terminal, the information processing terminal and the commodity money collecting terminal are mutually networked. The commodity pre-sales and after-sales management system is characterized in that the commodity information entering terminal comprises a code reader A used for reading commodity information, an entering machine used for entering the commodity information, and an identification code printer used for printing an identification code; the information processing terminal comprises an information memory module and an information monitoring module; the commodity money collecting terminal comprises a cash register, a code reader B used for reading the commodity information and the identification code, and a bill printer used for printing a bill; the bill includes the information of the identification code. By the way of adding a novel identification code for a commodity, identification code information is recorded in the after-sales bill, thus, the unique corresponding relation of the after-sales commodity and the bill can be formed, and the malice claim for compensation of a consumer through the mode that a novel bill is matched with an expired commodity can be effectively prevented.
Description
Technical field
The present invention relates to the management of commodity shelf-life, is the pre-sales management system after sale of a kind of commodity and management method.
Background technology
Commodity are by can being divided into service time without the shelf-life and shelf-lifves two class being arranged, without the commodity of shelf-life due to the restriction that is not subject to service time, therefore it is comparatively convenient to manage, the commodity of shelf-life are arranged because of time limit shelf-life different in size, thus comparatively inconvenience of Classification Management, usually because of miscarriage, and cause expired commodity in circulation on the market, not only the consumer is caused to adverse consequences, and also make a very bad impression for businessman, suffer unnecessary loss.For this reason, prior art discloses some technical schemes that the management of underlying commodity shelf-life arranged and prevent expired merchandise sales.
Application for a patent for invention publication number CN1403971A as the Chinese patent literature publication, open day on March 19th, 2003, name is called " commodity expiry managing system and method thereof ", and it mainly by setting up a time bar code, to put down in writing the time limit data of its corresponding goods on commodity.First with code reader, read the time limit data such as date of expiry in time bar code during checkout, compare the present time in timer through microprocessor, the time limit that is later than time bar code with convenient present time during data, can be sent alarming effect automatically with alarming device, to remind the retail sales personnel that these commodity are out of date.
Also, just like the application for a patent for invention publication number CN10211737A of Chinese patent literature publication, date of publication is on July 6th, 2011, and name is called " based on the expire method and apparatus of article and generating shipment information of early warning due date.This part application has proposed a kind of inventory database of new structure, and this inventory database further comprises the date data item that expires; And a kind of inventory database based on new structure is to out of date and/or be about to the method and apparatus that early warning information was monitored and provided to expired article in real time.
Above two existing technical literatures, although can play to a certain extent the management of commodity shelf-life and prevent that expired commodity from circulating in market, the scheme technology still comes with some shortcomings.When the deficiency of the former scheme is to settle accounts, code reader will first read time bar code, then reads the price bar code, obviously so comparatively loaded down with trivial details, and easily because misreading bar code, brings inconvenience.The deficiency of latter's scheme is only can effectively carry out stock control, and the function of expired commodity prompting is not arranged when cash register is settled accounts, and this is for the commodity of added sale, still more difficult supervision.In addition, the existing problem that " malice claim " also often occur on the market, be not use after some consumer buys commodity, treat that it crosses after date and remove to buy same commodity again, rely on and newly buy the bill of commodity and require businessman's " with compensation ten " with upper commodity out of date, this makes many businessmans sustain a loss.For this reason, the pre-sales management system after sale of a kind of new commodity to be designed is arranged, to solve above-mentioned these problems.
Summary of the invention
For overcoming above-mentioned deficiency, the objective of the invention is to provide to this area the pre-sales management system after sale of a kind of simple and effective commodity and management method, make it solve existing similar management system and prevent that the technological means of expired merchandise sales circulation is loaded down with trivial details and do not possess the technical matters that prevents that the consumer from maliciously claiming damages.Its objective is and be achieved through the following technical solutions.
The pre-sales management system after sale of these commodity comprises merchandise news typing end, information processing end, commodity cash register terminal, merchandise news typing end, information processing end, commodity cash register terminal phase internet, thus realize message exchange.Its main points are that described merchandise news typing end comprises the code reader A that reads merchandise news, the record machine of typing merchandise news, the identification code printer of printing identification code; Described information processing end comprises information storage module and information monitoring module; Described commodity cash register terminal comprises cashier's machine, reads the code reader B of described merchandise news and described identification code, and the bill printer of printed tickets, the information that described bill comprises described identification code.By increase new identification code for commodity, and in bill post sales record identification code information, thereby can form only one-to-one correspondence with bill after commodity are sold, effectively prevent that the consumer from utilizing unused stamp to claim damages according to coordinating expired commodity to carry out malice to businessman.
In conjunction with above-mentioned management system, the management method of the pre-sales management system after sale of these commodity is: by described code reader A, read merchandise news, comprise title, date of manufacture, due date shelf-life of reading commodity, by described record machine, described merchandise news is edited, and generate the identification code with uniqueness, by described identification code printer, this identification code is printed and is affixed on corresponding commodity; After completing aforesaid operations, by described record machine, merchandise news and information of identification code are delivered to the information storage module of described information processing end, described information monitoring module is according to due date shelf-life of the described commodity of formula automatic monitoring of setting; When merchandise sales, read described merchandise news by described code reader B, and information is presented to cashier's machine, this cashier's machine is received identification code and the monitored results of due date shelf-life of these commodity to described information processing termination simultaneously, when these commodity expired, by cashier's machine, carry out alarm, interception is sold; When commodity shelf-life state is normal, cash register is controlled the slip printer prints bill by cashier's machine after completing, and wherein in bill, comprises the information of described identification code.By this kind of method, not only stock, commodity on sale are carried out to the shelf-life monitoring that expires, and still can identify monitoring for the commodity after selling, effectively prevent from that expired commodity from selling with the consumer to utilize unused stamp to claim damages according to coordinating expired commodity to carry out malice.
When rejection of commodity stabilization agreement goods is processed, read the information of identification code of commodity by described code reader B, and compare the information of identification code of this information of identification code and the corresponding bill of commodity, when both information are consistent, permit goods return and replacement, otherwise, refuse goods return and replacement.By this mode, can realize the processing of goods return and replacement fast and accurately, efficiency is higher.
Described record machine is edited to merchandise news every arrangement theeed refer in described merchandise news and is generated form.So conveniently manage and consult.
Described identification code is the machine-readable code comprised by numeral and/or alphabetical configuration information.The advantage of machine-readable code is good confidentiality, is difficult for being imitated.
Described information monitoring module comprises commodity number, the monitoring of due date commodity shelf-life.According to actual needs, can increase arbitrarily or adjust the monitoring classification, to reach better monitoring purpose.
The invention has the advantages that: can effectively manage the shelf-life of commodity, avoid businessman to sell expired commodity, reduce merchandise control personnel's workload and blindness, and effectively take precautions against the unnecessary loss that " malice claim " brings to businessman.The commodity management system that the present invention is suitable as the point of sales station such as supermarket, market is used, or the improvement of similar management system.
The accompanying drawing explanation
Fig. 1 is system architecture schematic diagram of the present invention.
Fig. 2 is management process schematic diagram of the present invention.
In figure, the name of sequence number is called: 1, record machine, 2, the identification code printer, 3, identification code, 4, code reader A, 5, the information processing end, 6, cashier's machine, 7, code reader B, 8, bill printer, 9, bill, 10, the supervision machine, 11, server.
Embodiment
Now by reference to the accompanying drawings, the invention will be further described.
As shown in Figure 1, the pre-sales management system after sale of these commodity comprises merchandise news typing end, information processing end 5, commodity cash register terminal, merchandise news typing end consists of record machine linkage identification code printer 2, code reader A4, message handler consists of information storage module link information monitoring module, and the commodity cash register terminal consists of cashier's machine 6 connection code reader B7, bill printer 8.Wherein, record machine, information monitoring module, cashier's machine three networking, code reader A carries bar code information for reading commodity, and code reader B carries for reading commodity identification code 3 information that bar code information and identification code printer print.
In conjunction with said system, form, the pre-sales management system after sale of these commodity of take is applied to the market merchandise control as example, and management method is set forth as follows:
As shown in Figure 2, the commodity in market generally are divided into has the shelf-life commodity and without the shelf-life commodity, after carrying out the Data Enter storage without the shelf-life commodity by general mode, get final product added sale or stock, the present invention mainly describes the management method of shelf-life commodity (following general designation commodity), be specially: at first by code reader A4, read commodity and carry bar code information, carry bar code information and generally comprise trade name, date of manufacture, due date shelf-life etc., by record machine, merchandise news is edited to arrangement, and automatically generate an identification code 3 with uniqueness, by identification code printer 2, this identification code is printed, the identification code of printing is affixed on corresponding commodity.After completing aforesaid operations, record machine 1 is uploaded to merchandise news and information of identification code the information storage module of information processing end 5, by the information monitoring module according to the formula of setting to carrying out monitoring management due date commodity shelf-life, set the shelf-life deadline that expires as: formula and within first 5 days, pointed out early warning, corresponding information monitoring module is carried out early warning in first 5 days in the commodity shelf-life deadline that expires, corresponding staff, according to prompting, can adjust corresponding commodity in time.When commodity are sold, by code reader B7, commodity are carried out to single pass from provided with bar code, merchandise news just can be presented on cashier's machine 6, meanwhile, this cashier's machine is received identification code and the monitored results of due date shelf-life of these commodity to the information processing termination, if shelf-life state improper (being that commodity are out of date), send alarm by cashier's machine, interception is in time sold.If shelf-life state normal (being that commodity are not out of date), cashier's machine is controlled bill printer 8 printed tickets 9, comprises the information of above-mentioned identification code in the bill of printing, till this step, completes the sales section of commodity.Certainly, for market, generally also comprise stock's link, the commodity that wouldn't sell are deposited, the commodity of depositing for this part carry out Real-time Monitor Management by the information monitoring module of information processing end equally, and the object of monitoring also can be determined according to reality is required, for example the quantity of each commodity stocks is also monitored, also can carry out early warning during lazy weight.Except stock's link, also comprise link after sale, mainly relate to the goods return and replacement of product, this is also particularly the important point of the present invention.When the consumer relies on bill and the commodity of purchasing to carry out goods return and replacement, read the identification code of goods return and replacement commodity by code reader B, if information of identification code is consistent with the information of identification code on bill, belong to the situation of normal goods return and replacement, should be returned goods; Otherwise, will not return goods.In this way, can effectively prevent some consumer " malice claim ", thereby ensure the rights and interests of businessman.
Above elaboration is intended to illustrate technological means of the present invention, and unrestricted technical scope of the present invention.Those skilled in the art do apparent improvement according to existing known technology to the present invention, within all belonging to the scope that the present invention protects.For example: management system of the present invention not only can independently be used, also can form the system that function is more perfect with other management system networkings, as shown in fig. 1, the present invention also can increase all data messages in supervision machine 10(supervisory system) and server 11(for after sale service, manage the information such as the added or undercarriage of kinds of goods), to reach better management effect.
Claims (6)
1. the pre-sales management system after sale of commodity, this management system comprises merchandise news typing end, information processing end (5), commodity cash register terminal, merchandise news typing end, information processing end, commodity cash register terminal phase internet; It is characterized in that described merchandise news typing end comprises the code reader A(4 that reads merchandise news), the record machine (1) of typing merchandise news, print the identification code printer (2) of identification code (3); Described information processing end (5) comprises information storage module and information monitoring module; Described commodity cash register terminal comprises cashier's machine (6), reads the code reader B(7 of described merchandise news and described identification code), and the bill printer (8) of printed tickets (9), the information that described bill comprises described identification code.
2. the management method of the pre-sales management system after sale of commodity as claimed in claim 1, it is characterized in that by described code reader A(4) read merchandise news, comprise title, date of manufacture, due date shelf-life of reading commodity, by described record machine (1), described merchandise news is edited, and generate the identification code (3) with uniqueness, by described identification code printer (2), this identification code is printed and is affixed on corresponding commodity; After completing aforesaid operations, by described record machine, merchandise news and information of identification code are delivered to the information storage module of described information processing end (5), described information monitoring module is according to due date shelf-life of the described commodity of formula automatic monitoring of setting; When merchandise sales, by described code reader B(7) read described merchandise news, and information is presented to cashier's machine (6), this cashier's machine is received the identification code (3) of these commodity and the monitored results of due date shelf-life to described information processing termination simultaneously, when these commodity expired, by cashier's machine, carry out alarm, interception is sold; When commodity shelf-life state is normal, cash register is controlled bill printer (8) printed tickets (9) by cashier's machine after completing, and wherein in bill, comprises the information of described identification code.
3. the management method of the pre-sales management system after sale of commodity according to claim 2, it is characterized in that when rejection of commodity stabilization agreement goods is processed, by described code reader B(7) read identification code (3) information of commodity, and compare the information of identification code of this information of identification code bill corresponding to commodity (9), when both information are consistent, permit goods return and replacement, otherwise, goods return and replacement refused.
4. the management method of the pre-sales management system after sale of commodity according to claim 2, is characterized in that described record machine (1) edits to merchandise news every arrangement theeed refer in described merchandise news and generate form.
5. the management method of the pre-sales management system after sale of commodity according to claim 2, is characterized in that described identification code (3) is the machine-readable code comprised by numeral and/or alphabetical configuration information.
6. the management method of the pre-sales management system after sale of commodity according to claim 2, is characterized in that described information monitoring module comprises commodity number, the monitoring of due date commodity shelf-life.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN2013103450994A CN103440590A (en) | 2013-08-09 | 2013-08-09 | Commodity pre-sales and after-sales management system and management method |
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| CN2013103450994A CN103440590A (en) | 2013-08-09 | 2013-08-09 | Commodity pre-sales and after-sales management system and management method |
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Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104820929A (en) * | 2015-05-04 | 2015-08-05 | 柳州市瑞日信息科技有限公司 | Quality guaranteeing management apparatus of goods |
| CN105117916A (en) * | 2015-07-30 | 2015-12-02 | 深圳市双平泰科技有限公司 | Commodity date tracing method and apparatus |
| CN105868992A (en) * | 2015-01-23 | 2016-08-17 | 越强 | Method for managing commodity sales and warranty periods in cash register system by using auxiliary codes |
| CN106096692A (en) * | 2016-06-23 | 2016-11-09 | 黄育斌 | Articla management system |
| CN106408318A (en) * | 2016-12-15 | 2017-02-15 | 杭州联华华商集团有限公司 | Product quality guarantee period detection method and system |
| CN107239958A (en) * | 2017-05-18 | 2017-10-10 | 王道 | The selling system and its method of phase or perishable asset sale or outbound are faced in prevention |
| CN109345265A (en) * | 2018-08-24 | 2019-02-15 | 杨芹 | A method of prevent malice from returning goods |
| CN111724535A (en) * | 2019-03-22 | 2020-09-29 | 夏普株式会社 | Heated commodity sales system |
| CN114333183A (en) * | 2022-01-17 | 2022-04-12 | 上海岩伸信息科技有限公司 | Intelligent sale system all-in-one machine for aquatic product identification and detection |
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| JP2004192214A (en) * | 2002-12-10 | 2004-07-08 | Nec Fielding Ltd | Guarantee term expiration notification system and method and its program |
| CN102043984A (en) * | 2009-10-14 | 2011-05-04 | 武汉矽感科技有限公司 | Merchandise information traceability management method and realization system thereof |
| CN102592206A (en) * | 2011-12-21 | 2012-07-18 | 南京联创科技集团股份有限公司 | Invoicing system for automobile accessories based on two-dimensional code |
| CN102682385A (en) * | 2012-05-15 | 2012-09-19 | 北京慧眼智行科技有限公司 | Commodity anti-counterfeiting method and device and mobile terminal |
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Patent Citations (4)
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| JP2004192214A (en) * | 2002-12-10 | 2004-07-08 | Nec Fielding Ltd | Guarantee term expiration notification system and method and its program |
| CN102043984A (en) * | 2009-10-14 | 2011-05-04 | 武汉矽感科技有限公司 | Merchandise information traceability management method and realization system thereof |
| CN102592206A (en) * | 2011-12-21 | 2012-07-18 | 南京联创科技集团股份有限公司 | Invoicing system for automobile accessories based on two-dimensional code |
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Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105868992A (en) * | 2015-01-23 | 2016-08-17 | 越强 | Method for managing commodity sales and warranty periods in cash register system by using auxiliary codes |
| CN104820929A (en) * | 2015-05-04 | 2015-08-05 | 柳州市瑞日信息科技有限公司 | Quality guaranteeing management apparatus of goods |
| CN105117916A (en) * | 2015-07-30 | 2015-12-02 | 深圳市双平泰科技有限公司 | Commodity date tracing method and apparatus |
| CN106096692A (en) * | 2016-06-23 | 2016-11-09 | 黄育斌 | Articla management system |
| CN106408318A (en) * | 2016-12-15 | 2017-02-15 | 杭州联华华商集团有限公司 | Product quality guarantee period detection method and system |
| CN107239958A (en) * | 2017-05-18 | 2017-10-10 | 王道 | The selling system and its method of phase or perishable asset sale or outbound are faced in prevention |
| CN109345265A (en) * | 2018-08-24 | 2019-02-15 | 杨芹 | A method of prevent malice from returning goods |
| CN111724535A (en) * | 2019-03-22 | 2020-09-29 | 夏普株式会社 | Heated commodity sales system |
| CN114333183A (en) * | 2022-01-17 | 2022-04-12 | 上海岩伸信息科技有限公司 | Intelligent sale system all-in-one machine for aquatic product identification and detection |
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Application publication date: 20131211 |