Summary of the invention
Technical problem
The present invention proposes a kind of verification method and device, reduces the possibility that the customer side phone is dialed by undesirable visitor.
Solution
To achieve these objectives, proposed a kind of verification method on the one hand, the method comprises: will verify that symbol and the access telephone number that is associated with the customer side phone are presented on webpage, wherein said checking symbol shows with the picture form; Dialed in the situation that described access telephone number detected, phone in the middle of connecting subscribers participating phone and first, and the prompting user inputs described checking symbol; Judge whether the input that the user carries out according to described prompting mates with described checking symbol; In the situation that input and the described checking symbol coupling that the user carries out according to described prompting detected, phone and described customer side phone in the middle of connecting second, and connect the described first middle phone and the described second middle phone, so that described subscriber phone and described customer side phone are set up conversation; And detecting under the input and the unmatched situation of described checking symbol that the user carries out according to described prompting, disconnects described subscriber phone and described the first centre phone.
In a kind of possible execution mode, will verify that symbol and the access telephone number that is associated with the customer side phone comprise before being presented on webpage:, from comprising the checking Fu Chizhong of at least one checking symbol, select a checking symbol to distribute to described webpage.
In a kind of possible execution mode, to verify that symbol and the access telephone number that is associated with the customer side phone comprise before being presented on webpage: in the situation that described webpage detected, by the user, opened, generate the checking symbol, and the checking symbol that generates is kept at checking Fu Chizhong.
In a kind of possible execution mode, the input that the user carries out according to described prompting and described checking symbol coupling comprise: the input that the user carries out according to described prompting is mated with the checking symbol in described checking symbol pond.
In a kind of possible execution mode, described checking symbol is fixed for length or the symbol string of revocable random generation.
In a kind of possible execution mode, described checking symbol is figure, and the checking symbol in described checking symbol pond is associated with numbering separately.
In a kind of possible execution mode, the prompting user inputs described checking symbol and comprises: the user is from a plurality of options that provide in prompting, selects and input the numbering of this checking symbol; And wherein, in the situation that input that the user carries out according to described prompting and the numbering coupling of described checking symbol detected, be considered as detecting the input that the user carries out according to described prompting and mate with described checking symbol.
In a kind of possible execution mode, the number binding of phone in the middle of described access telephone number and described first.
In a kind of possible execution mode, described access telephone number is the number of the first middle phone.
In a kind of possible execution mode, in the middle of the described first middle phone and described second, phone is landline telephone.
In a kind of possible execution mode, the number of the described second middle phone and the number of described customer side phone are the extensions of the described first middle phone.
On the other hand, proposed a kind of demo plant, this device comprises: display unit, be used for verifying that symbol and the access telephone number that is associated with the customer side phone are presented at webpage, and wherein said checking symbol shows with the picture form; The first on-unit, be used in the situation that described access telephone number detected and dialed, phone in the middle of connecting subscribers participating phone and first, and the prompting user inputs described checking and accords with; Judging unit, be used for judging whether the input that the user carries out according to described prompting mates with described checking symbol; The second on-unit, be used in the situation that input and the described checking symbol coupling that the user carries out according to described prompting detected, phone and described customer side phone in the middle of connecting second, and connect the described first middle phone and the described second middle phone, so that described subscriber phone and described customer side phone are set up conversation; And switching units, be used for disconnecting described subscriber phone and described the first centre phone detecting in input that the user carries out according to described prompting and the unmatched situation of described checking symbol.
Beneficial effect
Verification method and device according to above each side, can reduce the possibility that the customer side phone is dialed by undesirable visitor.
According to below with reference to accompanying drawing to detailed description of illustrative embodiments, it is clear that further feature of the present invention and aspect will become.
Embodiment
Describe various exemplary embodiments of the present invention, feature and aspect in detail below with reference to accompanying drawing.The identical same or analogous element of Reference numeral presentation function in accompanying drawing.Although the various aspects of embodiment shown in the drawings, unless otherwise indicated, needn't draw accompanying drawing in proportion.
Here special-purpose word " exemplary " means " as example, embodiment or illustrative ".Here needn't be interpreted as being better than or being better than other embodiment as " exemplary " illustrated any embodiment.
In addition,, for better explanation the present invention, provided numerous details in embodiment hereinafter.It will be appreciated by those skilled in the art that and there is no these details, the present invention can implement equally.In the other example, method, means, element and the circuit known for everybody are not described in detail, so that highlight purport of the present invention.
Embodiment 1
Fig. 1 has shown that the method comprises according to the flow chart of the verification method of the first embodiment of the present invention:
S101, will verify that symbol and the access telephone number that is associated with the customer side phone are presented on webpage, and wherein said checking symbol shows with the picture form;
S102, dialed in the situation that described access telephone number detected, phone in the middle of connecting subscribers participating phone and first, and the prompting user inputs described checking symbol;
S103, judge whether the input that the user carries out according to described prompting mates with described checking symbol;
S104, in the situation that input and the described checking symbol coupling that the user carries out according to described prompting detected, phone and described customer side phone in the middle of connecting second, and connect the described first middle phone and the described second middle phone, so that described subscriber phone and described customer side phone are set up conversation; And
S105, detecting under the input and the unmatched situation of described checking symbol that the user carries out according to described prompting, disconnects described subscriber phone and described the first centre phone.
Checking symbol in the present embodiment is with the demonstration of picture form, and therefore undesirable visitor is difficult to obtain by instruments such as softwares, can reduce the possibility that the customer side phone is bothered by undesirable visitor thus.Dialed in the situation that described access telephone number detected, phone in the middle of first connecting subscribers participating phone and first, and the checking symbol is verified, in the situation that be verified, connect the customer side phone by the second middle telephone number again, further avoided the customer side phone to be verified the visitor who does not pass through and bothered.
Below provide the various possible execution mode of embodiment 1.
About the checking symbol
The alleged checking of the present embodiment symbol, comprise the various forms of symbols that can play the checking effect, comprises numeral, letter, figure, additional character (No. # etc.) etc. and their combination, below provides several possible execution mode about the checking symbol.
In a kind of possible execution mode, the checking symbol can be the random symbol string (or being called the random mark string) that generates.This random mark string can be comprised of the optional sign random alignment that the communication terminal that the user uses can be inputted, for example, under the application scenarios of user by landline telephone input validation symbol, this random mark string can be comprised of the numeral that can input on the landline telephone keyboard and additional character random alignment, for example " 1235 ", " 11#32 " etc.
The checking symbol can be regular length, also can be on-fixed length, and for example variable-length adds additional character (for example No. #) end, to reduce undesirable visitor, guesses or sound out the possibility of checking symbol by the mode of traversal.
In one example, can comprise the checking Fu Chizhong of at least one checking symbol, select a checking symbol to distribute to described webpage.Can in advance the checking symbol in this checking symbol pond be distributed to particular webpage, also can select in the situation that particular webpage detected and be opened (for example random select or by ad hoc rules or selective sequential) checking to accord with and distribute to the webpage that this is opened from this checking symbol pond.
Guess or sound out the possibility of checking symbol by the mode of traversal in order further to reduce undesirable visitor, in one example, can reduce the quantity (under extreme case, a checking symbol can only be set) of checking symbol in checking symbol pond.
In another example, also can not form in advance checking symbol pond, but in the situation that particular webpage detected and opened by the user, generate the checking symbol, and the checking symbol that generates is kept at checking Fu Chizhong.
In the situation that above two kinds of examples, when the checking symbol is verified,, in the situation that the input that the user carries out according to described prompting is mated with the checking symbol in described checking symbol pond, be judged as and be verified, otherwise, be judged as checking and do not pass through.For example can be by user's input and all the checking symbols in checking symbol pond be compared to judge one by one.
In the possible execution mode of another kind, the checking symbol can also be figure, such as geometric figure, fruit figure, animals graphics etc., and at checking Fu Chizhong, the checking symbol is associated with numbering separately.Within the time period of appointment, select a checking symbol (figure of " apple " for example in checking symbol pond, it is numbered 1) be presented on webpage, and after phone in the middle of connecting subscribers participating phone and first, the user is from a plurality of options that provide in prompting, selects and input numbering (for example prompting " being apple as picture, please by 1; be banana as picture, please by 2 ...) that is associated with this checking symbol.In the situation that input that the user carries out according to described prompting and the numbering coupling of described checking symbol detected, be considered as detecting the input that the user carries out according to described prompting and mate with described checking symbol, otherwise be considered as not mating.This execution mode is used figure as the checking symbol, has further reduced the possibility that undesirable visitor obtains by instruments such as softwares and input validation accords with.In one example, after at the appointed time section finishes, can again select the checking symbol to show from checking symbol pond.
In addition, in above each execution mode, designated period (for example 1-2 working day) can be set, empty checking symbol pond when each designated period finishes, and reconstitute checking symbol pond.
In one example, for each customer side phone, shared checking symbol pond can be set, minute other checking symbol pond also can be set.
Demonstration about access telephone number and checking symbol
In a kind of possible execution mode, the access telephone number can show with the form of main frame number, verifies that symbol can show with the form of extension.The access telephone number can be displayed on webpage simultaneously with checking symbol, can be also that the access telephone number is presented on webpage always, after the checking symbol generates with the extension number form be presented at the access telephone number near.
In one example, also access telephone number and checking symbol can be presented on the screen of touch-type intelligent mobile phone with the icon form that can click.
In another example, the checking symbol can the dynamic picture form show, thereby further reduces the possibility of being obtained by Software tool by undesirable visitor.
About phone in the middle of access telephone number and first
In a kind of possible execution mode, the number binding of phone in the middle of described access telephone number and described first, thus when the user dials the access telephone number, just can be switched to the first middle phone.
The advantage of this execution mode is, accesses telephone number and can be different from the number of phone in the middle of first, and the contact staff can arrange the access telephone number according to the needs of oneself, further to improve user's experience.For example, the access telephone number can be that access service number (also referred to as 400 phones) is unified in the whole nation that is associated with the customer side phone, this access telephone number is tied to the number of phone in the middle of first, like this, just can be switched to the first middle phone when dialing this 400 phone, can take full advantage of thus the superiority of 400 phones.
In the possible execution mode of another kind, described access telephone number is exactly the number of the first middle phone, and the user dials the access telephone number can directly be switched to the first middle phone.
In one example, detecting that the access telephone number is dialed, the connecting subscribers participating phone, can accord with by the forms such as voice prompting user input validation in the middle of first after phone with described.
In the possible execution mode of another kind, can be in the situation that the number of times that checking is not passed through from the checking of same subscriber phone symbol surpass threshold value, then disconnect this subscriber phone and the first centre phone.This counting can zero clearing in designated period (for example 1 working day).
In addition,, in the situation that reach threshold value, also can within a period of time, this subscriber phone be shielded, further to avoid bothering of undesirable visitor.
In another possible execution mode, after phone in the middle of connecting subscribers participating phone and first, in the situation that the overtime input that the user do not detected, but phone in the middle of disconnect user phone and first.
About phone in the middle of the first middle phone and second
In the present embodiment, adopted the first middle phone and the second middle phone as bridge, made the subscriber phone that only has by checking just can be switched to the customer side phone, thereby reduced the possibility that the customer side phone is disturbed.
Wherein, in a kind of possible execution mode, in the middle of first, phone and the second middle phone can be landline telephones, and wherein the number of the first middle phone can be bound correspondingly with the access telephone number, and in the middle of second, the quantity of phone can suitably arrange as required.Be transfused in the situation that described checking symbol detected, can select in any way phone in the middle of second (for example random select idle second in the middle of phone, or by the particular order selection etc.) with the customer side closing of the circuit.
In the possible execution mode of another kind, the number of the described second middle phone and the number of described customer side phone are the extensions of the described first middle phone, can dial mutually connection between this extension.
Embodiment 2
Fig. 2 has shown the structure chart of demo plant according to a second embodiment of the present invention, and this device comprises:
Display unit 201, will verify that symbol and the access telephone number that is associated with the customer side phone are presented on webpage, and wherein said checking symbol shows with the picture form;
The first on-unit 202, dialed in the situation that described access telephone number detected, phone in the middle of connecting subscribers participating phone and first, and the prompting user inputs described checking symbol;
Judging unit 203, judge whether the input that the user carries out according to described prompting mates with described checking symbol;
The second on-unit 204, in the situation that input and the described checking symbol coupling that the user carries out according to described prompting detected, phone and described customer side phone in the middle of connecting second, and connect the described first middle phone and the described second middle phone, so that described subscriber phone and described customer side phone are set up conversation; And
Switching units 205, detecting under the input and the unmatched situation of described checking symbol that the user carries out according to described prompting, disconnects described subscriber phone and described the first centre phone.
The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited to this, anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; can expect easily changing or replacing, within all should being encompassed in protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion by described protection range with claim.