CN103150237A - Fault-based unit replacement - Google Patents

Fault-based unit replacement Download PDF

Info

Publication number
CN103150237A
CN103150237A CN2012103226941A CN201210322694A CN103150237A CN 103150237 A CN103150237 A CN 103150237A CN 2012103226941 A CN2012103226941 A CN 2012103226941A CN 201210322694 A CN201210322694 A CN 201210322694A CN 103150237 A CN103150237 A CN 103150237A
Authority
CN
China
Prior art keywords
replaceable unit
field
failure code
ratio
termination
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CN2012103226941A
Other languages
Chinese (zh)
Other versions
CN103150237B (en
Inventor
马克·吉尔润
斯蒂芬·J·阿伯特
李·莫纳汉
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Xerox Corp
Original Assignee
Xerox Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Xerox Corp filed Critical Xerox Corp
Publication of CN103150237A publication Critical patent/CN103150237A/en
Application granted granted Critical
Publication of CN103150237B publication Critical patent/CN103150237B/en
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/008—Reliability or availability analysis
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C3/00—Registering or indicating the condition or the working of machines or other apparatus, other than vehicles
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C3/00—Registering or indicating the condition or the working of machines or other apparatus, other than vehicles
    • G07C3/02—Registering or indicating working or idle time only

Abstract

A method and system are disclosed for determining the end of life condition for a replaceable unit, which may be associated with a multifunction device, and have a useful life expectancy based upon a number of operations. A counter associated with the multifunction device maintains a running count of operations for the unit. Once the number of performed operations of the replaceable unit reaches a given percentage of the expected life of that unit, an analysis is performed on a running history of the fault codes. Once the number of fault codes attributable to any given replaceable unit meets or exceeds a predetermined level, such as a percentage of the running history, a notification is generated indicating a need to replace the replaceable unit.

Description

Part replacement based on fault
Technical field
Disclosure embodiment disclosed herein can be applied to definite method and system that can be used in such as the termination of the field-replaceable unit life status in a lot of equipment such as multifunctional equipment.
Background technology
The multifunctional printing duplicating machine, for example, the document print machine, duplicating machine, scanner, and facsimile recorder (hereinafter referred to as " multifunctional equipment ") can carry out manyly starting from described equipment itself or by workstation and/or from the synchronous task of a plurality of telecommunication network location arrangements.In some cases, by at least two independently the central multifunctional equipment shared of network site be proved to be efficient portfolio in working environment, it reduces and the relevant monetary cost of single multifunctional equipment, saving is installed otherwise time that the single maintenance that is supported the space of a plurality of workstations uses of single multifunctional equipment and saving and a plurality of multifunctional equipments is relevant in each network site.
Sometimes malfunctioning (malfunction) that occurs in the operation of multifunctional equipment causes sharing user's inconvenience of single multifunctional equipment.In some cases, described malfunctioningly cause for fault (fault), that is, they need to be repaired or change and cause due to parts.Described multifunctional equipment generally comprises a plurality of expendable parts, for example compound document process roller, photographic fixing module, roller for conveying paper sheets, print cartridge etc., and these can be changed in position by domestic consumer.Because the technician that various internal parts must be come to visit repairs or change, described malfunctioning may not can by Immediate reconstruction, in this case, produce causing and reduce relevant expense of productive capacity and lost time.
In some cases, if malfunctioning source is easy to identification and/or access, the client of multifunctional equipment can patch system, this malfunctioning as described in printed medium in the printed medium passage stop up.Existing multifunctional equipment generally includes the mode that illustrates guiding step by step, and the client can remove described obstruction in this manner.Also have other situation that clearly needs to be proficient in especially authentication service slip-stick artist's appearance of identifying and solving fault, for example part replacement.Unfortunately, before described Technical Service Engineer entered the moment of described multifunctional equipment in person, the described identification of the parts that described requirement is changed may be uncertain.In case differentiate, due to Technical Service Engineer offhand replacing parts on hand, further extend stop time possibly.
Summary of the invention
According to the scheme of typical embodiment, determine that the method for termination of the life status of one or more field-replaceable unit in multifunctional equipment comprises: the maintenance data processor starts the operational counter relevant with described field-replaceable unit with the quantity of the operation that generates corresponding described parts.Described method also is included in the failure code event that in corresponding storer, the described multifunctional equipment of storage generates, and the ratio that calculates described field-replaceable unit failure code event.Described method also provides the existence of determining the termination of described field-replaceable unit life status based on the ratio of the quantity of the described operation of described field-replaceable unit and described failure code event.In addition, described method provides the generation of notice of the termination of the life status that shows described field-replaceable unit.
In another scheme, field-replaceable unit life status termination determines that system comprises processor, be configured to generate the counter of the quantity of the operation relevant with described field-replaceable unit, effectively generate the failure code maker of the quantity of failure code in corresponding multifunctional equipment operating period, and the storer of the output of the quantity of the failure code of storage failure code definition, generation and the counter corresponding with described field-replaceable unit.The described storer of described system and described processor communication, the instruction that described memory stores is carried out by described processor, this instruction are used for calculating quantity and the preselected operation threshold value of the described operation of the ratio of corresponding with the described field-replaceable unit failure code event by described failure code maker generation and more described field-replaceable unit.Described instruction is also in response to the described comparative result of quantity and the preselected operation threshold value of described operation, the ratio that calculates and the described preliminary election failure code threshold value that compare the failure code event, and in response to the ratio that calculates of described failure code event and the comparative result of described preliminary election failure code threshold value, determine the termination of described field-replaceable unit life status.Described instruction also is used for generating the notice of the described field-replaceable unit life status termination of expression.
Description of drawings
Figure 1 shows that the system of the system and method for the termination that can implement definite field-replaceable unit life status.
Fig. 2 A is depicted as the exemplary method of the termination of determining the field-replaceable unit life status.
Fig. 2 B is depicted as the exemplary method of the termination of definite field-replaceable unit life status of being combined with Fig. 2 A.
Figure 3 shows that the multifunctional equipment system that can realize helping determining the termination of field-replaceable unit life status; And,
Figure 4 shows that the system that determines of the termination of the life status that helps field-replaceable unit.
Embodiment
Embodiment described herein is usually directed to the system and method for the accurate and reliable mechanism of multifunctional equipment, expired or out of order field-replaceable unit is identified as when needing to change by routine when at least one, and this system and method makes the client have the ability of the routine of self multifunctional equipment.
Be associated within above-mentioned field-replaceable unit can be positioned at multifunctional equipment or with multifunctional equipment, and based on the quantity that operates, cycle, feeding, printing etc., an effective expected life arranged.The termination of life status may occur prematurely, namely occurs in before effective expected life expires.The counter that interrelates with multifunctional equipment keeps the flowing water counting of the operation that interrelates with each field-replaceable units such as cylinder, photographic fixing module, feeding module.In case the quantity of the executable operations of field-replaceable unit reaches the set number percent of the expected life of these parts, will analyze according to the history run of diagnostic trouble code.In case be attributable to that the quantity of the diagnostic trouble code of any set plug-in package reaches or surpass intended level (for example, the number percent of history run), alarm or notice that indication needs to change field-replaceable unit will generate.This notice about the parts expected life can arrive in advance or synchronously arrive.
See now Fig. 1, shown the example system 100 that is used for determining the termination of at least one field-replaceable unit life status in multifunctional equipment according to embodiment described here.
The various assemblies of describing in Fig. 1 are for the application's scheme is described, and other similar assemblies of wherein implementing by hardware, software or combination both can be used for replacing.System 100 comprises multifunctional equipment 102, its representative be any computing system, comprise that processor 104(is referring to the processor 302 of for example Fig. 3 at least) and storer 106(referring to the storer 304 of for example Fig. 3), this processor 104 is carried out and this storer 106 storages are used for providing the computer executable instructions of various function described herein, computing, selection etc.Multifunctional equipment 102 can be carried out various document processing operations, for example scans, duplicates, sends fax, printing, E-mail communication, document management, document storage etc.
Multifunctional equipment 102 can be as a kind of possible hardware configuration to support system and method described herein.Although multifunctional equipment 102 conducts independently equipment are illustrated,, according to this subject application, any suitable computing environment can be employed.For example, the computation structure (architecture) that includes but not limited to multi-processor, distributed clients/server, panel computer, mainframe, supercomputer, teaching machine and analog machine etc. can be employed according to an embodiment of this subject application.Multifunctional equipment 102 can comprise computer server, workstation, personal computer, their combination or any other computing equipment.
Multifunctional equipment 102 can comprise that processor 104(is referring to such as Fig. 3), system storage 106(is referring to such as Fig. 3) with the system bus (referring to the bus 312 of for example Fig. 3) that is connected various system components such as comprising system storage 106 and processor 104.Processor 104 can be any one of the processor that can buy on various markets, such as single core processor, dual core processor (perhaps more generally polycaryon processor), digital processing unit and cooperation math co-processor, digitial controller etc.Processor 104 is also carried out the instruction that is stored in storer 106, to carry out the method for listing in Fig. 2 as described below except the operation of controlling multifunctional equipment 102.
Term used herein " software " is intended to comprise any set or the series by computing machine or the executable instruction of other digital display circuits, so that configuration computing machine or other digital display circuits are carried out the task of the intention (intent) that belongs to described software.Multifunctional equipment 102 generally includes the computer-readable medium that has certain form at least.Computer-readable medium can be any usable medium that can be accessed by multifunctional equipment 102, for example computer-readable storage medium and propagation medium.Computer-readable storage medium comprises and can realize volatile and nonvolatile, movably and fixing medium, data structure, program module or other data such as the storage of the information such as computer-readable instruction with any method or technology.
Propagation medium is presented as computer-readable instruction, data structure, program module or other data in modulated data signals such as carrier wave or other transmission mechanisms usually, and comprise any information-delivery media, comprise Bluetooth technology (BLUETOOTH) for example, worldwide interoperability for microwave access (WiMax), 802.11a, 802.11b, 802.11g, 802.11 (x), proprietary communication port, infrared ray, optical fiber, public switch telephone network or any suitable wireless system for transmitting data or the combination of wired electric communication and aforementioned project.
The user can be by input equipment 108(such as touch screen interface, keyboard, pointing devices such as mouse or pointer, the loudspeaker that gives audible alarm, the microphone that is used for phonetic entry or figure flat board referring to for example Fig. 3) input command and information is to computing machine.Multifunctional equipment 102 can move at net environment by using the remote computer of describing with the network 114 of for example Fig. 1 such a or logic and/or physical connections a plurality of remote computers.The logic of describing connects and comprises Local Area Network and wide area network (WAN).
As shown in Figure 1, system 100 also comprises one or more field-replaceable units 110, is depicted as " RU " 110 that is associated with multifunctional equipment 102 in Fig. 1.Field-replaceable unit 110 can represent the random component of the multifunctional equipment 102 of predetermined expected life, for example, and hardware, software or their combination.That is to say, field-replaceable unit 110 be equivalent to multifunctional equipment 102 may comprise rapid wear/assembly of the high frequency of easy consumption maintenance object, and be, for example, photographic fixing module, print cartridge, developing roller, dual cylinder, document process cylinder, conveying cylinder etc.Such parts 110 are the users that can be correlated with, the client, and service technician, manufacturer's representatives etc. are changed.
Storer 106 can be stored the termination, expected life of a plurality of life status of expression and the data of other information corresponding with each field-replaceable unit 110 that operationally is coupled to multifunctional equipment 102.That is to say, storer 106 is configured to store the information relevant with the operation of maximum (expection) quantity that can be carried out by field-replaceable unit 110, for example, point out that supply roll (field-replaceable unit 110) can carry out 150 losing efficacy at hand and/or had before guaranteeing to replace it, the information of the expected life of 000 document feeding, show that photographic fixing module (field-replaceable unit 110) was losing efficacy at hand and/or the information of the expected life in 20,000 cycles is arranged before guaranteeing to replace it.Storer 106 can further be stored a plurality of expected life threshold values of the needs replacing of expression field-replaceable unit 110, and these will be explained in more detail in the back.
In addition, system 100 comprises that counter unit 112(is referring to the counting assembly 322 of for example Fig. 3).Counting unit 112 can start so that the operation counting of the operation that keeps being carried out by predetermined field-replaceable unit, the quantity in the cycle of for example being carried out by the photographic fixing module, and the feeding quantity of being carried out by feed rolls is by the quantity of the printing of print cartridge output etc.Counter 112 can carry out data communication with processor 104 and storer 106, and consequently the data corresponding with the counting by counter 112 trackings that is associated with each field-replaceable unit 110 are stored in storer 106 and are provided with post analysis, and are as mentioned below.Therefore, when multifunctional equipment 102 executable operations, counter 112 increases the sum of the operation relevant with any plug-in package 110 that relates in this operation.Although single counter 112 is shown, yet each field-replaceable unit 110 can have single counter associated with it.Counter 112 can be hardware, software or their combination of operationally being coupled to processor 104 and storer 106, or the assembly of processor 104 and storer 106, so that processor 104 makes the counting of field-replaceable unit operation as herein described easier together with the operation of storer 106.
Multifunctional equipment 102 carries out data communication with computer network 114.As shown in Figure 1, subscriber equipment 116,118 also carries out data communication with computer network 114, and can receive and dispatch the information of travelling to and fro between multifunctional equipment 102 on computer network 114.Subscriber equipment 116,118 also can receive from processor 104 or other relevant to multifunctional equipment 102 suitable assemblies alarm or the notice of state of the output etc. of the one or more assemblies of expression, field-replaceable unit 110, operation, counter 112.Subscriber equipment 116,118 also can receive has the needs of ordering new unit, changing parts 110, the state of parts 110, and the notice of any other relevant suitable information about showing of the field-replaceable unit 110 of multifunctional equipment 102.
Subscriber equipment 116,118 represent well known in the art can notification received any personal computing devices, this notice as, Email, screen alarm, Word message, voice messaging, pop-up window etc.Should be understood that any suitable equipment comprises suitable storer and is used for opertaing device 116,118 and be coupled to mutual associative processor between any other equipment of network 114.
Network 114 can be communicated by letter with outside wide area network 120, outside wide area network 120 such as, for example be not limited to the internet.By being connected with external network 120, multifunctional equipment 102 can be communicated by letter with server 122.Server 122 can be associated with service provider, technician, supplier etc.The field-replaceable unit 110 life status termination data of determining can transmit automatically to server 112, these data as, the order of replacing parts, the schedule of services request etc.Automatic enforcement like this can comprise the demand communication that will change to the operator of multifunctional equipment 102, by subscriber equipment 116 or 118 communications to keeper or user, by server 112 communications to ISP or supplier etc.Server 122 can be operatively attached to data storage device 124.Data storage device 124 can be any magnanimity (mass) memory device known in this area, comprises magnetic memory drive, hard disk drive, light storage device, flash memory device or their any suitable combination.Data storage device 124 can be stored about the account information of multifunctional equipment 102, information, inventory level, customer data, schedule, supplier and/or technician's contact details about field-replaceable unit 110 or the information of countless other types relevant with equipment 102 with the replacing of field-replaceable unit 110.Although the independent assembly as system 100 in Fig. 1 is illustrated, however data storage device 124 can be employed as the storage inside assembly of server 122, such as internal hard disk drive etc.
Server 122 can comprise any hardware, software or their combination that can carry out described system and method.The suitable example of such hardware comprises processor, hard disk drive, volatility and non-voltile memory, system bus, user's interface unit, display assembly, a plurality of such equipment.
The method 200 of Fig. 2 A and 2B can in 202 beginnings, can start counter (counter 112 that for example is associated with multifunctional equipment 102) for each field-replaceable unit 110 herein.Counter 112 can be operatively attached to the various field-replaceable units 110 that are associated with multifunctional equipment 102.Operating in of being associated with multifunctional equipment 102 204 is performed, and this relates to the use of one or more field-replaceable units 110, and for example, replicate run relates to the field-replaceable units 110 such as document process feed rolls, photographic fixing module, print cartridge.The counter 112 that is associated of field-replaceable unit 110 can correspondingly increase 206 therewith.
Then determine whether to detect any fault 208.The operation of multifunctional equipment 102 can be by various assembly continuous monitorings, and these various assemblies are as, processor 104, sensor (not showing) etc.If fail/fault occurs, such as paperboard, misprint, leakage paper feeding, photographic fixing mistake etc. will generate corresponding failure code and be entered into storer 106.Therefore, when when 208 find fault, 210, the failure code relevant to the fault of finding be stored in field-replaceable unit 110(corresponding to failure code if yes) in the storer 106 that is associated.Failure code can be the alphabetical number series that is associated with the predetermined length of specific fault detection, for example, and toner low, scarce paper, feed rolls paperboard, fuser paperboard etc.Storer 106 can make the storage of history run of error code easier, so that the predetermined quantity of failure code is called as history run in the past, and for example, in the past 30,40,50, perhaps 100 faults are used as the history run of code.
After storer 106, perhaps do not find fault according to measuring in detected failed storage, operation enters 212, obtains the expected life of plug-in package 110 from storer 106 at this.The expected life of each field-replaceable unit 110 can show desired amt, the photographic fixing module of the paper that roller input by roller before breaking down break down before desired amt, the desired amt of the printing material exported with print cartridge before print cartridge is with sky or the desired amt of the operation of the assembly of multifunctional equipment 102 before assembly breaks down in fuser cycle of carrying out.Then in the quantity of 214 calculating as the operation of these parts 110 of the number percent of the expected life corresponding with field-replaceable unit 110.That is to say, the expected life number percent that the field-replaceable unit that has been associated 110 uses is take the quantity of the operation of calculating by counter 112 as the basis.
Then, 216, with expected life number percent and the threshold operation number percent (Th that calculates O) compare.Threshold value (Th O) quantity of the predetermined operation of representative, namely, the expected life that representative is associated with each independent field-replaceable unit 110 in whole or in part.Field-replaceable unit 110 can have different expected lifies, and the quantity in different cycles, quantity of different feeding etc. are namely arranged.Threshold value (Th O) can be corresponding with completed predetermined operation amount, make that setting according to multifunctional equipment 102, manufacturer arrange, after market changes parts setting, client or keeper and limit and arrange etc., reach or surpass threshold value (Th O) replacing of the corresponding field-replaceable unit 110 of expression is that determine, imminent, expired etc.
Threshold operation number percent (Th O) can be appointed as 50% of expected life, 60% of expected life, 75% of expected life, 80% of expected life, 100% of expected life, perhaps any other number percent of expected life, this is according to particular value (Th O) corresponding parts 110 determine.For example, the expected life of feed rolls field-replaceable unit 110 may be 150,000 feedings, thus threshold operation number percent (Th O) can be 50%(75,000 feeding), 60%(90,000 feeding), 75%(112,500 feedings) etc.As an extra example, fixation unit can have the expected life in 100,000 cycles, and threshold operation number percent (Th wherein is set O) can be 50%(50,000 cycle), 60%(60,000 cycle) and, 75%(75,000 cycle), 80%(80,000 cycle) etc.For different field-replaceable unit 110, number percent (Th O) can be different, for example, feed rolls field-replaceable unit 110 is 60%, and photographic fixing module field-replaceable unit 110 is 80%.
Then at the 218 expected life number percents of determining to calculate whether more than or equal to threshold operation number percent (Th O).That is to say whether met or exceeded threshold percentage as the quantity of the operation of having been carried out by field-replaceable unit 110 of number percent, for example, the number percent that calculates is 65%, but threshold percentage (Th O) be 60%.If the number percent that calculates is less than threshold percentage (Th O), operation turns back to as above 204.
According at 218 determine, the number percent that calculates is more than or equal to threshold operation number percent (Th O), historical from storer 106 retrieval operation troubles codes.The historical representative of operation troubles code is by the quantity in the selected past of the failure code of multifunctional equipment 102 registrations and storage.The quantity of the expectation of any fail/fault code can be identified as history run, includes but not limited to, for example 40 nearest codes, 50 nearest codes, 70 nearest codes, 100 nearest codes, the code since starting last time that receives, the code that receives within the selected time etc.
Then, meet or exceed threshold value (Th in 222 calculate the history run of specific field-replaceable unit 110 corresponding to each O) the number percent of failure code.Then, 224 with the fault number percent and the predetermined failure percentage threshold (Th that calculate F) relatively.This threshold value (Th F) can represent the fault of the replacing that single field-replaceable unit 110 is described or the predetermined percentage of mistake.This threshold value (Th F) can be set to the number percent of the history run of failure code, namely, recorded and be stored in the final amount X of the fault in storer 106 by multifunctional equipment 102.
Threshold value fault number percent (Th F) can be designated as 2% of the code stored, 5% of the code of storing, 8% of the code of storing, 12% of the code of storing, 20% of the code of storing, any other number percent of the code of perhaps storing, this is according to threshold value (Th F) corresponding specific field-replaceable unit 110 determines.For example, history run (quantity of the code of storage) can be arranged on 40, so that threshold percentage (Th F) be arranged on 20%, namely, the respective numbers of fault accounts for 8 in the code 40 of storage, the code 40 of this storage with met or exceeded operational threshold (Th O) specific field-replaceable unit 110 corresponding.For different field-replaceable unit 110, number percent (Th F) can be different, for example, for photographic fixing module field-replaceable unit 110, history run is 2%, but is 15-20% for feed rolls field-replaceable unit 110.
Then, 226 will corresponding to the fault number percent that calculates of field-replaceable unit 110 and with threshold value fault number percent (Th corresponding to these parts F) compare.That is to say, determine whether the quantity as the fault that is caused by discrete cell 110 of history run number percent meets or exceeds the threshold percentage (Th of fault F).When the fault number percent that calculates does not surpass the corresponding threshold value fault number percent (Th of specific field-replaceable unit 110 F) time, flow process turns back to 204, carries out operation recited above at this multifunctional equipment 102.
When determining that the fault number percent that calculates is greater than or equal to threshold value fault number percent (Th F) time, in 228 notices that generate the termination of the service life state show corresponding field-replaceable unit 110.The termination of determined service life state can be more Zao than expection, namely, expected life shows that the life-span is still effective, yet the fault number percent that produces but shows field-replaceable unit 110 and lost efficacy, perhaps the termination of service life state meets predetermined expected life, namely, expected life shows end-of-life and fault number percent and expected life length be complementary (in alignment).
As shown in Figure 3, can pass through processor 104 in 228 notices that generate, generate via any other the suitable assembly that is associated with multifunctional equipment 102.This notice can be for any suitable notices such as user, keeper, supplier, Technical Service Engineers, comprise audible alarm, the information by user interface 108, to subscriber equipment 116,118 Email Information, to subscriber equipment 116,118 Word message, the telecommunications to server 122, the ejection interface of passing through user interface 108 or subscriber equipment 116,118 etc.
In the 230 automatic orders that determine whether to enable the replacing parts corresponding with field-replaceable unit 110.That is to say, whether communication needs to send to supplier (for example, the service supplier of server 122) to change the field-replaceable unit 110 that is determined the service life state termination with the parts of will looking for novelty.When this is determined when being sure, in 232 requests (order) that generate the replacing parts 110 that to look for novelty.Although come from as a reference multifunctional equipment 102, this order can come from subscriber equipment 116,118, perhaps automatically comes from server 122, for example is configured to automatic replacement when equipment is installed.Then, be communicated to by network 114, internet 120 etc. the server 122 that is associated with the service provider in 234 requests for new unit.
Order infeasible or after the communication that request is changed, determine 236 whether field-replaceable unit 110 is replaced if automatically change.If field-replaceable unit 110 has been replaced, counter 112 is reset and operation recovery to 202 238, and being connected with the field-replaceable unit 110 of having changed at this counter 112 fetches the startup counting operation.If parts 110 are not replaced 238, operation turns back to 228, generates at this termination that notice shows the life-span of parts 110, and this has done more detailed explanation in the above.
See now Fig. 3, shown in figure is the multifunctional equipment 102 that the typical multifunctional equipment 300(that helps to measure the service life state termination of field-replaceable unit describes in Fig. 1).This multifunctional equipment 300 comprises processor unit 302, itself and storer 304 carry out data communication, and storer 304 can comprise non-volatile ROM, volatility ROM (read-only memory), random access memory or their combination, display interface device 306, memory interface 308 and network interface 310.Carrying out interface with above-mentioned module is connected and can completes by bus 312.Processor 302 is carried out, and storer 304 storage computer executable instructions are carried out various functions described in the invention, method, step, technology etc.Processor 302 and storer 304 can be each other as a whole or keep away but operationally coupled to each other.
Storer 304 suitably comprises firmware, for example static data or fixing instruction, for example BIOS(Basic Input or Output System (BIOS)), system function, configuration data, and through processor 302 other programs for the operation of computer system 300.Storer 304 can provide storage area with the instruction that is realized by processor 302 relevant with application program and data processing for data.
Display interface device 306 other element receive data and instructions on the bus 312, these data show it is specific for generating, thereby are conducive to user interface.Display interface device 306 suitably provides and outputs to display device 318, such as suitable video displays such as watch-dogs, and LCD, plasma, perhaps any other suitable visual output device.
Memory interface 308 can be configured to provide mechanism to be used for non-volatile, a large amount of or long-term storage of data, error code, operation information or instruction in computing machine 300.Memory interface 308 can use memory element, and for example storer 316, as disk, tape, CD, DVD or other relative more addressable or serial storage mediums of high power capacity.
Network interface 310 suitably comprises network interface unit, radio network interface or similar device.Suitable network interface can comprise tangible and protocol layer and be any suitable wired system, Ethernet for example, token-ring network, perhaps any other wide area network or LAN (Local Area Network), perhaps wireless system, for example Wi-Fi, WiMax, perhaps any other suitable Radio Network System.Network interface 310 can be connected with l network 320 is arranged, and suitably is comprised of LAN (Local Area Network), wide area network or their combination.
The input/output interface 314 that carries out data communication with bus 312 suitably is connected to input equipment, keyboard for example, mouse, pointing device, touch-screen input etc.Input/output interface 314 can also and external interface between come and go inputoutput data, external interface such as USB (universal serial bus) output, SCSI, IEEE 1394 outputs or as any other interface of the application program that may be suitable for selecting.The interface that is connected to one or more document processing engine also carries out data communication with bus 312.Multifunctional equipment 300 can comprise printer interface 324, scanner interface 326, facsimile interface 328 and duplicating machine interface 330.Aforesaid interface 324-330 can impel them to communicate by letter with duplicating machine engine 3 38 with print engine 332, scanning engine 334, facsimile engine 336 respectively.
The physical-file that print engine 332 suitably makes expression be sent to the electronic document of multifunctional equipment 300 can be exported, and scanning engine 334 can receive hard copy file and generate thus various forms of electronic image data, comprises for example dot array data, vector data, page-description language formatted data etc.Optical character recognition OCR also can be performed by the operation of scanning engine 334.Duplicating machine engine 3 38 can be fit to jointly move in order to generate the tangible copy of input document with scanning engine 334 and Printer Engine 332.Facsimile engine 336 can be communicated by letter with outside facsimile equipment (not showing) contact.
Multifunctional equipment 300 also comprises with bus 312 and carries out data communication and and then the counter 322 that carries out data communication with various interface 324-330.Counter 322 is configured to interact with the various field-replaceable unit 340-346 that are associated with corresponding engine 3 32-338.The counting that counter 322 maintenances are associated with field-replaceable unit 340-346, and by memory interface 308, counting is stored in storer 316.
Fig. 4 shows the system 400 that determines of the life termination that promotes field-replaceable unit.This system comprises print engine 402 and the scanning engine 404 of the processor 406 that is coupled to execution, and storer 408, processor 406 object computer executable instructions are with the various functions that realize the present invention and describe, method, technology, step etc., and these storer 408 storages are used for realizing the computer executable instructions of various functions that the present invention describes, method, technology, step etc.Processor 406 and storer 408 can do each other as a whole or away from but operationally be coupled mutually, be incorporated in printer 402 or processor 406 and storer 408 can be arranged in the single computing equipment that is coupled to printer 402 and scanner 404.
Storer 408 can be stored the one or more computer-executable modules (for example program, computer executable instructions etc.) of the various functions of execution described here, method, program etc.In addition, " module " expression application program specific hardware, computer executable instructions group, Software Coding, program, routine or be used for carrying out other computer executing methods of above-mentioned function or its suitable combination.
Storer 408 can be the computer-readable medium of storing control program, for example the non-provisional medium of disk, hard disk drive or the top common form of setting forth.Discuss therefrom, system described herein can or as one or more universal or special computing machines, microprocessor/the microcontroller of sequencing and peripheral integrated circuit element, ASIC or other integrated circuit, digital signal processor, hardwired electronics or logical circuit, the execution such as programmable logic device such as PLD, PLA, FPGA, graphics card CPU (GPU) or PAL.
System 400 also comprises one or more field- replaceable units 410 and 412, the assembly that field- replaceable unit 410 and 412 expressions can be changed for the continued operation of system 400, consumptive material etc.Field- replaceable unit 410 and 412 can be corresponding to feed rolls, document process roller, automatic document feeder assembly, output medium roller, clearing up assembly, photographic fixing module etc.
Operational counter module 416 and failure code maker 418 are activated by processor 406, namely, will begun by the operation of the execution such as scanner 404 and printer 402 and start when equipment 400 starts.Operational counter module 416 promotes to be utilized by the counting of the operation of field-replaceable unit 410,412 execution or promotion the counting of the operation of field-replaceable unit 410,412 execution, for example, and the quantity of feeding, the quantity of circulation etc.Then the quantity of the operation that each field-replaceable unit 410,412 is carried out be sent to expected life counter 420.Storer 408 comprises expected life module 422, these expected life module 422 storages information relevant with the expected life of each field-replaceable unit 410,412, namely, the desired value of feeding, circulation or other operations relevant with the life-span of corresponding field-replaceable unit 410,412.Then expected life information from module 422 be sent to expected life counter 420.
Expected life counter 420 calculates the number percent of the expected life that has been used based on the quantity of the operation of counter module 416 calculating with from the field-replaceable unit 410 of life-span counter 420 acquisitions or 412 expected life.Comparer 430 is then with the ratio and the threshold operation ratio (Th that calculate O) come relatively to determine whether field- replaceable unit 410 or 412 has has met or exceeded the pre-selected percentage of its expected life.Threshold value (Th O) representative be the predetermined quantity of the operation that is associated with each specific field- replaceable unit 410 or 412, namely, expected life some or all of.Because field- replaceable unit 410 or 412 can have different expected lifies, namely, the circulation of varying number or feeding, the corresponding threshold value (Th that therefore is associated with unit 410,412 O) can be different.
Threshold value (Th O) can corresponding to the predetermined quantity of complete operation, make to meet or exceed threshold value (Th O) represent that the replacing of corresponding unit 410 or 412 is guaranteed, urgent, expired etc.Threshold operation ratio (Th O) can be stored in life expectancy of being associated with the expected life of the corresponding field-replaceable unit 410 of this ratio or 412 in module 422.Then the output of comparer 430 be used for starting the operation of failure code counter 432 by processor 406.
Failure code maker 418 by processor 406 operationally supervisory system 400 operation and, with the operating period failure code relevant to any error that detects that is stored in definition such as faults such as errors in failure code definition module 424 and is identified in system 400.The failure code that maker 418 generates, in conjunction with failure code relating module 426, the code that is used for being generated by processor 406 is associated with specific field-replaceable unit 410 or 412.This association can be completed by relating module 426 operational failure code definitions 424, comprising about the field-replaceable unit 410 relevant to the failure code that generates or 412 indication.The output of relating module 426, namely, then the failure code together with the identification of corresponding field- replaceable unit 410 or 412 is sent to failure code history module 428.
When failure code counter 432 is started by processor 406, namely, when starting based on the output of above-mentioned comparer 430, determine the ratio of the failure code that is associated with specific field- replaceable unit 410 or 412 by the history run of analysis of failure code history 428.Failure code counter 432 calculates the number percent corresponding to the history run of the failure code of specific field-replaceable unit 410 or 412.According to an embodiment, history run can be set near 40,50,60,100 or any desired amt of the fault that generates by fault maker 418.
Then, processor 406 is pulled out predetermined threshold fault ratio (Th by comparer 430 from failure code definition 424 F) compare with the number percent that calculates from counter 432.Threshold value (Th F) can representing fault or the predetermined number percent of error, this number percent represents that specific field- replaceable unit 410 or 412 needs to change.Such threshold value (Th F) can be set to the number percent of the history run of failure code.Therefore processor 406 based on the comparison the output of device 430 determine whether the ratio that calculates meets or exceeds the predetermined threshold fault ratio (Th that is associated with specific field-replaceable unit 410 or 412 F).
When the ratio that calculates meets or exceeds predetermined threshold fault ratio (Th F) time, processor 406 initiate notification modules 434.Notification module 434 can effectively generate notice and show that specific field- replaceable unit 410 or 412 needs to change.The notice that notification module 434 generates can be the warning that shows by user interface 414, is combined electronic communication that is transmitted etc. with the operation of mixed-media network modules mixed-media 436.Notification module 434 generates notice to service provider's (not showing), and the service provider is by mixed-media network modules mixed-media 436 identification field-replaceable units 410 or 412.Notification module 434 also can be configured to perhaps before the maintenance call about system 400, order new parts to such service provider before the inefficacy of the field-replaceable unit 410 that is identified or 412.

Claims (10)

1. be used for determining that it comprises in the method for the termination of at least one field-replaceable unit life status of multifunctional equipment:
The operational counter that uses processor to start to be associated with described at least one field-replaceable unit is with the quantity of the operation that generates described parts;
The failure code event that storage generates by described multifunctional equipment in corresponding storer;
Calculate the ratio of the failure code event of described at least one field-replaceable unit;
According to the quantity of the described operation of described field-replaceable unit and the described ratio of described failure code event, determine the existence of the termination of described at least one field-replaceable unit life status; And,
Generate the notice of the termination of described at least one the field-replaceable unit life status of expression.
2. the method for claim 1, the described quantity and the preselected operation threshold value that also comprise more described field-replaceable unit operation, wherein the described of the termination of life status determines that the quantity that also comprises the described operation of determining described field-replaceable unit is greater than or equal to described preselected operation threshold value.
3. method as claimed in claim 2, the ratio and the pre-selected threshold fault ratio that also comprise more described failure code event, wherein the described of the termination of life status determined to comprise that also the ratio of definite described failure code event of calculating is greater than or equal to described pre-selected threshold fault ratio.
4. method as claimed in claim 3 is wherein calculated the ratio of the described failure code event of described at least one field-replaceable unit according to the history run of the failure code of the storage that is associated with described multifunctional equipment.
5. method as claimed in claim 3, the quantity of wherein said operation are at least one in the quantity of the quantity of feeding or circulation.
6. the method for claim 1, wherein generate the request that notice also comprises the replacing that generates described at least one field-replaceable unit.
7. method as claimed in claim 6, wherein said notice is at least one in Email Information, Word message, audio alarm or visual alarm.
8. the field-replaceable unit life-span fixed system really that terminates in advance comprises:
Processor;
Counter, it operationally generates the quantity of the operation that is associated with described field-replaceable unit;
The failure code maker, the quantity of the failure code that it operationally generated in the multifunctional equipment operating period that is associated;
Storer, the output of the quantity of its storage failure code definition, the described failure code that generates and the described counter corresponding with described field-replaceable unit;
Wherein said storer is communicated with described processor, the instruction that described memory stores is carried out by described processor with:
Calculate the ratio of the failure code event of the described failure code maker generation corresponding with described field-replaceable unit;
The quantity of the described operation of more described field-replaceable unit and preselected operation threshold value;
Respond the described comparison of quantity and the described preselected operation threshold value of described operation, ratio and the preliminary election failure code threshold value of the described failure code event of relatively calculating;
In response to the ratio of the described failure code event of calculating and the described comparison of described preliminary election failure code threshold value, determine the termination of the life status of described field-replaceable unit, and,
The notice of termination that represents the described life status of described field-replaceable unit according to described definite generation of the termination of the described life status of described field-replaceable unit.
9. the ratio of the described failure code event of described field-replaceable unit wherein calculates in system as claimed in claim 8 according to the history run of the failure code that generates that is associated with described multifunctional equipment.
10. system as claimed in claim 8, wherein said storer further storage is used for generating the instruction of request of the replacing of described field-replaceable unit.
CN201210322694.1A 2011-09-09 2012-09-03 Based on the part replacement of fault Expired - Fee Related CN103150237B (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/228,546 2011-09-09
US13/228546 2011-09-09
US13/228,546 US8819498B2 (en) 2011-09-09 2011-09-09 Fault-based unit replacement

Publications (2)

Publication Number Publication Date
CN103150237A true CN103150237A (en) 2013-06-12
CN103150237B CN103150237B (en) 2016-01-13

Family

ID=47830939

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201210322694.1A Expired - Fee Related CN103150237B (en) 2011-09-09 2012-09-03 Based on the part replacement of fault

Country Status (6)

Country Link
US (1) US8819498B2 (en)
JP (1) JP6008665B2 (en)
CN (1) CN103150237B (en)
BR (1) BR102012022564A2 (en)
GB (1) GB2494536A (en)
MX (1) MX2012010165A (en)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104794623A (en) * 2015-04-21 2015-07-22 北京考拉熊科技有限公司 Method and device for realizing cloud virtual existence of entity objects
CN104809821A (en) * 2014-01-27 2015-07-29 日立金融设备系统（深圳）有限公司 Component replacement/cleaning suggestive method and self-service trading system
CN105554080A (en) * 2015-12-09 2016-05-04 小米科技有限责任公司 Information pushing method and information pushing device
CN105814600A (en) * 2014-01-22 2016-07-27 三菱重工业株式会社 Maintenance management device, maintenance management method and program
CN107169700A (en) * 2017-05-02 2017-09-15 青岛海尔空调器有限总公司 A kind of household electrical appliances fault statistics method and device
CN110134101A (en) * 2018-02-09 2019-08-16 罗伯特·博世有限公司 The electronic control unit flexibly replaced for replaceable assembly in vehicle

Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9170897B2 (en) 2012-05-29 2015-10-27 SanDisk Technologies, Inc. Apparatus, system, and method for managing solid-state storage reliability
US9063874B2 (en) 2008-11-10 2015-06-23 SanDisk Technologies, Inc. Apparatus, system, and method for wear management
RU2015100904A (en) * 2012-06-14 2016-08-10 Конинклейке Филипс Н.В. DEVICE AND METHODS FOR COLLECTING AND USING WORKING DATA FROM LIGHTING PRODUCT
US9571372B1 (en) * 2013-01-24 2017-02-14 Symantec Corporation Systems and methods for estimating ages of network devices
US9811415B2 (en) * 2014-03-31 2017-11-07 Symbol Technologies, Llc Apparatus and method for detecting and correcting read disturb errors on a flash memory
US9552263B2 (en) * 2014-08-12 2017-01-24 International Business Machines Corporation System, apparatus, and method to dynamically change system recoveries based on system load
MX2017017048A (en) 2015-07-07 2018-04-11 Brighter Ab Publ Method for monitoring a medical device.
SE541780C2 (en) 2016-07-07 2019-12-17 Brighter Ab Publ Method involving a mobile phone for monitoring a medical device
US10009482B1 (en) * 2017-02-28 2018-06-26 Kyocera Document Solutions Inc. System and method for diagnosing parts of a printing device to be replaced based on an incident rate
JP6935714B2 (en) * 2017-09-28 2021-09-15 コニカミノルタ株式会社 Image forming device
US10542159B1 (en) * 2018-11-20 2020-01-21 Kyocera Document Solutions Inc. System and method for diagnosing parts of a printing device to be replaced based on an incident rate
JP2021005306A (en) * 2019-06-27 2021-01-14 京セラドキュメントソリューションズ株式会社 Apparatus management system and apparatus management device
WO2022136587A1 (en) 2020-12-22 2022-06-30 Wayout International Ab Machine learning in a beverage distribution system
CN112907913A (en) * 2021-02-09 2021-06-04 北京小米移动软件有限公司 Detection method, device and equipment of electronic equipment and storage medium

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5596390A (en) * 1994-09-26 1997-01-21 Ricoh Company, Ltd. Image forming apparatus and system for administering the same
JPH11327381A (en) * 1998-05-12 1999-11-26 Canon Inc Printing system having history function
CN101442431A (en) * 2007-11-21 2009-05-27 株式会社东芝 System and method for threshold-based notification of document processing device status

Family Cites Families (25)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2001056889A (en) 1999-08-19 2001-02-27 Konica Corp Alarm information control method for equipment and equipment having relevant function
US6193426B1 (en) 1999-09-29 2001-02-27 Hewlett-Packard Company Method of determining optimum time for replacing the media feed roller of a printing device
US6684349B2 (en) * 2000-01-18 2004-01-27 Honeywell International Inc. Reliability assessment and prediction system and method for implementing the same
US6718285B2 (en) 2001-11-05 2004-04-06 Nexpress Solutions Llc Operator replaceable component life tracking system
JP2004070594A (en) 2002-08-05 2004-03-04 Toppan Printing Co Ltd Maintenance support server and maintenance support method
US7239413B2 (en) * 2002-10-29 2007-07-03 Hewlett-Packard Development Company, L.P. Printer replaceable component
JP2006007516A (en) 2004-06-24 2006-01-12 Kyocera Mita Corp Electric apparatus
US20060025967A1 (en) * 2004-07-30 2006-02-02 Eastman Kodak Company Replaceable component life tracking for idled components in an electrophotographic print engine
US7127185B2 (en) * 2004-08-20 2006-10-24 Eastman Kodak Company Method and system for component replacement based on use and error correlation
JP4125274B2 (en) 2004-08-26 2008-07-30 キヤノン株式会社 Image input / output device, information processing method, computer-readable storage medium storing program, and program
DE102004060528A1 (en) * 2004-12-16 2006-06-22 Robert Bosch Gmbh Method and apparatus for predicting a life expectancy of a multi-component product
US7653570B2 (en) * 2005-03-29 2010-01-26 Xerox Corporation Systems and methods for intelligent communicating storage of condition monitorable replaceable components
EP1877882A4 (en) * 2005-04-29 2011-05-18 Improving performance metrics in renewable energy systems
US7123850B1 (en) 2005-06-30 2006-10-17 Xerox Corporation Control system and method for mitigating transients in a machine due to occasional maintenance or service
JP2007021787A (en) * 2005-07-12 2007-02-01 Seiko Epson Corp Information processor having function of maintenance counter
US7509537B1 (en) * 2006-02-02 2009-03-24 Rockwell Collins, Inc. Prognostic processor system for real-time failure analysis of line replaceable units
US20080059120A1 (en) 2006-08-30 2008-03-06 Fei Xiao Using fault history to predict replacement parts
US7467841B2 (en) * 2006-09-07 2008-12-23 Kabushiki Kaisha Toshiba Maintenance scheduling system, maintenance scheduling method and image forming apparatus
US7526215B2 (en) * 2007-01-25 2009-04-28 Xerox Corporation Reserve life run-on feature for customer replaceable units
US7913117B2 (en) * 2007-08-10 2011-03-22 International Business Machines Corporation Providing removable storage management services using removable storage error information
US7827018B2 (en) * 2007-11-16 2010-11-02 International Business Machines Corporation Method and computer program for selecting circuit repairs using redundant elements with consideration of aging effects
US8184995B2 (en) 2008-05-28 2012-05-22 Xerox Corporation Customer part replacement feature utilizing high frequency service interval fault and signature analyses
JP5141381B2 (en) * 2008-06-02 2013-02-13 富士通株式会社 Information processing apparatus, error notification program, and error notification method
KR101240530B1 (en) * 2008-07-31 2013-03-08 삼성전자주식회사 CRUM unit, replaceble unit and image forming device comprising the CRUM unit, and, method for driving unit thereof
US8176367B2 (en) * 2009-05-28 2012-05-08 Agere Systems Inc. Systems and methods for managing end of life in a solid state drive

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5596390A (en) * 1994-09-26 1997-01-21 Ricoh Company, Ltd. Image forming apparatus and system for administering the same
JPH11327381A (en) * 1998-05-12 1999-11-26 Canon Inc Printing system having history function
CN101442431A (en) * 2007-11-21 2009-05-27 株式会社东芝 System and method for threshold-based notification of document processing device status

Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105814600A (en) * 2014-01-22 2016-07-27 三菱重工业株式会社 Maintenance management device, maintenance management method and program
CN104809821A (en) * 2014-01-27 2015-07-29 日立金融设备系统（深圳）有限公司 Component replacement/cleaning suggestive method and self-service trading system
CN104794623A (en) * 2015-04-21 2015-07-22 北京考拉熊科技有限公司 Method and device for realizing cloud virtual existence of entity objects
CN105554080A (en) * 2015-12-09 2016-05-04 小米科技有限责任公司 Information pushing method and information pushing device
WO2017096952A1 (en) * 2015-12-09 2017-06-15 小米科技有限责任公司 Information pushing method and apparatus
CN107169700A (en) * 2017-05-02 2017-09-15 青岛海尔空调器有限总公司 A kind of household electrical appliances fault statistics method and device
WO2018201997A1 (en) * 2017-05-02 2018-11-08 青岛海尔空调器有限总公司 Method and device for calculating household appliance faults
CN107169700B (en) * 2017-05-02 2020-04-24 青岛海尔空调器有限总公司 Household appliance fault statistical method and device
US11175334B2 (en) 2017-05-02 2021-11-16 Qingdao Haier Air Conditioner General Corp., Ltd. Method and device for calculating household appliance faults
CN110134101A (en) * 2018-02-09 2019-08-16 罗伯特·博世有限公司 The electronic control unit flexibly replaced for replaceable assembly in vehicle

Also Published As

Publication number Publication date
US20130067266A1 (en) 2013-03-14
MX2012010165A (en) 2013-03-15
GB201215999D0 (en) 2012-10-24
JP2013061651A (en) 2013-04-04
CN103150237B (en) 2016-01-13
GB2494536A (en) 2013-03-13
US8819498B2 (en) 2014-08-26
BR102012022564A2 (en) 2013-11-12
JP6008665B2 (en) 2016-10-19

Similar Documents

Publication Publication Date Title
CN103150237B (en) Based on the part replacement of fault
US20110270771A1 (en) System and method for a flexible management of the escalation of support for devices
JP5528125B2 (en) Management apparatus, image forming apparatus management method, and program
US8902450B2 (en) Methods and systems for soft failure detection for networked printers
CN102638632A (en) Image forming apparatus
JP7346633B2 (en) Information processing device, control method for information processing device, and program
US7062179B2 (en) Monitoring apparatus, processing method, program for implementing the processing method, and management apparatus, management method, and program for implementing the management method
US10412249B2 (en) Image processing apparatus and control method therefor, and storage medium
US20150205658A1 (en) Network device and method of specifying data
US9207888B2 (en) Systems and methods for detecting customer cost/contract avoidance in operation of image forming devices
US20160110653A1 (en) Method and apparatus for predicting a service call for digital printing equipment from a customer
JP2007328641A (en) Apparatus and method for managing image forming apparatus
US7882180B2 (en) Monitoring apparatus for image forming apparatus, control method executed by the monitoring apparatus, program for implementing the control method, and management apparatus, control method executed by the management apparatus, and program for implementing the control method
JP6308828B2 (en) Management system and management method
US11397637B2 (en) Method of controlling information processor, non-transitory controller-readable medium storing program, and communication system
JP2018205528A (en) System and control method
CN113064559A (en) Image forming apparatus monitoring method, apparatus, system and storage medium
US11283941B2 (en) Network device that detects an event, method for controlling network device, and recording medium
JP6503952B2 (en) Image forming apparatus and program
JP2020077207A (en) Server device, method and program
US20200293236A1 (en) Image forming apparatus
US20230158802A1 (en) Information processing apparatus, method of controlling information processing apparatus and storage medium
JP2007180837A (en) Image forming apparatus
JP2016042677A (en) Information processing apparatus and information processing program
JP2000098820A (en) Management system for devices and equipments for office automation

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
C14 Grant of patent or utility model
GR01 Patent grant
CF01 Termination of patent right due to non-payment of annual fee
CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20160113

Termination date: 20210903