CN102917317A - Arrears shutdown emergency communication system - Google Patents
Arrears shutdown emergency communication system Download PDFInfo
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- CN102917317A CN102917317A CN2011102171133A CN201110217113A CN102917317A CN 102917317 A CN102917317 A CN 102917317A CN 2011102171133 A CN2011102171133 A CN 2011102171133A CN 201110217113 A CN201110217113 A CN 201110217113A CN 102917317 A CN102917317 A CN 102917317A
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Abstract
The invention relates to an arrears shutdown emergency communication system in the field of communications. The arrears shutdown emergency communication system comprises a signal processing unit, an application service unit, a database, a network business management unit and a monitoring management unit. The signal processing unit is connected with a core network switch, the application service unit is connected with the signal processing unit, the signal processing unit is a programmable switch, or a signal card is additionally inserted in a system host, and the application service unit is deployed on the system host; and the database, the network business management unit and the monitoring management unit are deployed on the system host, and the database is connected with the monitoring management unit and the signal processing unit respectively. The defect that the emergency communication need of a user in arrears shutdown cannot be met in the prior art is overcome, emergency communication for the user in arrears state is achieved controllably, and accordingly customer satisfaction of an operator is increased, telephone charge income is increased, and churn rate is lowered.
Description
Technical field
The invention belongs to communication field, specifically a kind of defaulting subscriber emergency communication system.
Background technology
The mobile communication develop rapidly, customer volume increases sharply, intensified competition of the same trade.Mobile phone is indispensable in people's life as the personal communication instrument, and simultaneously also more and more outstanding as characteristic and the advantage of advertisement media, the mobile communications tools such as mobile phone become the 5th media.For avoiding cellphone subscriber's arrearage to produce bad credit, mobile operator has generally adopted the business model of pre-payment or the telephone expenses that prestore, and this part user has reached more than 85% of user's total amount.Therefore, most cellphone subscribers can run into the situation of defaulting subscriber, and defaulting subscriber also is being difficult to predict shutdown in advance.Behind the defaulting subscriber, the user calls the defaulting subscriber prompt tone that will hear that mobile operator plays, and usually the user only could continue to call after paying the fees buying rechargeable card or business hall.Like this, the conversation demand of user between down period can't be met, and tends to select the business of other operators to substitute.To mobile operator, subscriber arrearage is shut down not only can produce a large amount of infecctive call, and professional substituting also can make income reduce.Interim defaulting subscriber is the special user group of a group, this class user often inadvertently, going out to meet with defaulting subscriber in office tourism or other situations, at this moment, the phone that the user dials is urgent often again, and urgent communication need is arranged.And prior art can't satisfy their demand.
Summary of the invention
The objective of the invention is to satisfy when the defaulting subscriber in order to overcome above-mentioned prior art the defective of user's urgent communication need; for people provide a kind of defaulting subscriber emergency communication system; allow the user under the arrearage state, realize emergency communication in a kind of controlled mode; improve the customer satisfaction of operator; increase the telephone expenses income, reduce churn rate.
The objective of the invention is to realize by following technical proposals:
Defaulting subscriber emergency communication system of the present invention is made of Signaling Processing Unit and Application service element, Signaling Processing Unit is connected with core network switches, realize transmitting-receiving and the parsing of signalling system No.7, Application service element is connected with Signaling Processing Unit, realize the service logics such as number analysis, service selection, service propelling, and realize communication by Signaling Processing Unit and core net; Signaling Processing Unit is programmable switch, or inserts the signaling card at system host, and Application service element is deployed on the system host.
In the such scheme; described core network switches is revised the route of default arrearage recorded announcement; make it to point to the defaulting subscriber emergency communication system; defaulting subscriber is when dialing any telephone number; the user calls out can arrive this system by automatic transfer; after hearing the defaulting subscriber prompting, select whether to use free emergency communication professional according to voice suggestion.
In the such scheme, described Signaling Processing Unit is programmable switch, is connected with core network switches by digital junction (PCM) or optical cable, adopts Signaling System Number 7 SS7 protocol interface.
In the such scheme, described Signaling Processing Unit is connected with core network switches by digital junction (PCM) or optical cable for to insert the signaling card at system host, adopts Signaling System Number 7 SS7 protocol interface.
In the such scheme, described Signaling Processing Unit is deployed on the system host, is connected with the core network switches of supporting Ethernet interface by twisted-pair feeder, adopts the Signaling System Number 7 interface (SS7 over IP) based on Internet protocol (IP).
In the such scheme; described defaulting subscriber emergency communication system also has database, network (WEB) Service Management Unit and monitoring management unit; be deployed on the system host; database links to each other with Signaling Processing Unit with network (WEB) Service Management Unit, Application service element respectively, and Application service element links to each other with Signaling Processing Unit with the monitoring management unit respectively.
In the such scheme, described database part is deployed to database server, network (WEB) Service Management Unit is deployed to network (WEB) server, the monitoring management unit is deployed to the monitoring management terminal, Signaling Processing Unit is programmable switch, database server, system host, network (WEB) server, monitoring management terminal and programmable switch interconnect by Ethernet, and programmable switch is connected with core network switches by digital junction (PCM) or optical cable.
In the such scheme, described defaulting subscriber emergency communication system adopts the stagewise framework take provincial or prefecture-levelly carry out networking as unit, and provincial unit monitors and manages prefecture-level unit, and data are aggregated into head center carry out unified management.
In the such scheme; described take provincial as unit when carrying out networking; the defaulting subscriber emergency communication system links to each other by the traffic tandem exchange (TMSC) in optical fiber or junction cable and the core network switches or the switch of gateway exchange (GMSC), and processing is from the call request of end office (EO) (MSC/SSP).
In the such scheme; described take prefecture-level as unit when carrying out networking; the defaulting subscriber emergency communication system is connected with local network switch (MSC/SSP) in the core network switches by optical fiber or junction cable, and other switches of this locality are done route this defaulting subscriber emergency communication system is pointed in speech channel.
Core network switches of the present invention refers to provider switch, comprises TMSC, GMSC, MSC, SSP.
In the defaulting subscriber emergency communication system of the present invention, network (WEB) service unit provides the platform of an advertisement submission, issue, status poll for advertiser, advertiser can the own ad distribution of Real Time Monitoring and listening situation, and statistics and report capability are provided; Application service element is dispatched, is distributed advertisement tasks, realizes the miscellaneous service logic; Signaling Processing Unit and mobile communication network interface are processed communication signaling, and two-shipper is realized load balancing and master-slave back-up.
Defaulting subscriber emergency communication system of the present invention is firmly held user, telecom operators, advertiser's joint point of interests, is a kind of three advertisement putting modes of winning:
1. for the user, under stopped status, obtain the chance of no-charge call, solved the puzzlement that hesitation can not be conversed.
2. for advertiser, provide a kind of targeted ads issue means of novelty, be fit to very much be used for brand promotion.In this mechanism, the advertiser can lock the audient, can limit the number of answering advertisement every day, can limit each number and answer together the first number of times of advertisement, and the number of advertisement is listened in segmentation control; Therefore, the advertiser is grasped the telephone expenses Input at any time, and can according to audient's reaction situation, suspend or strengthen at any time the transmission of advertisement.
3. for mobile operator, operator allows the user realize emergency communication under the arrearage state in a kind of controlled mode, improves the customer satisfaction of operator, increases the telephone expenses income, reduces churn rate.
Defaulting subscriber emergency communication system of the present invention also possesses following distinguishing feature:
This segments market l towards interim defaulting subscriber crowd, and with strong points, audient crowd is large;
L does not force the audient to use take emergency communication as purpose, avoids causing dislike;
L user does not affect this user's charging property by the native system tandem working, does not damage operator's interests;
L packs frosty arrearage prompting, gives the user to select, and strengthens user perceptibility, promotes brand image; Simultaneously, also make the arrearage prompting create added value, for operator increases the traffic income;
L increases the degree of adhesion between the user, keeps from network users, need not service propaganda, lasting user's visit capacity.
Defaulting subscriber emergency communication system of the present invention has following advantage as novel advertising media:
L is quick: according to customer demand lastest imformation content at any time, allow the consumer obtain at any time up-to-date commodity information.
L is accurate: the advertising message straight line arrives, and effectively avoids the interference of other advertising messages, and arrival rate is high, real point-to-point communication effect.
L saves: cheap, and avoid the input cost of client's advertisement and vacancy rate too high, effectively reduce ad distribution cost per thousand rate.
L is flexible: throw in advertisement according to client target audience characteristics subregion, mode is versatile and flexible, and advertisement putting is with strong points.
L is efficient: accept number of times and time paying according to advertisement, allow each minute drop into and all have more value.
L is interesting to listen to: advertisement incorporates in the dialogue of sight, essay, and the listener obtains advertising message in easily joyful.
The l closed loop: the listening to and the data such as answer situation, user data, advertising expenditure expenditure of advertisement, form that can statistical report form offers advertiser, and advertiser can grasp in real time own advertisement and broadcast state.
Therefore; the present invention has overcome prior art can't satisfy user's urgent communication need when defaulting subscriber defective; for providing a kind of, people allow the user under the arrearage state, realize the defaulting subscriber emergency communication system of emergency communication in controlled mode; improved the customer satisfaction of operator; increase the telephone expenses income, reduce churn rate.
Description of drawings:
Fig. 1 is cellular construction schematic diagram of the present invention.
Fig. 2 is equipment connection schematic diagram of the present invention.
Fig. 3 is business process map.
Fig. 4 is provincial networking schematic diagram.
Fig. 5 is districts and cities' networking schematic diagrames.
Fig. 6 is the consultation service flow chart.
Fig. 7 is advertisement question and answer business process map.
Fig. 8 is the survey business process map.
Fig. 9 is the schematic diagram of one of system of the present invention and core network switches interface mode.
Figure 10 is two schematic diagram of system of the present invention and core network switches interface mode.
Figure 11 is three schematic diagram of system of the present invention and core network switches interface mode.
Among the figure, 1. database server; 2. system host; 3. network (WEB) server; 4. monitoring management terminal; 5. programmable switch; 6. core network switches; 7. fire compartment wall; 8. Ethernet; 9. defaulting subscriber emergency communication system; MSC/SSP: end office (EO); TMSC: traffic tandem exchange; SS7: Signaling System Number 7 protocol interface; SS7 over IP: IP-based Signaling System Number 7 interface.
Embodiment:
The invention is further illustrated by the following examples, and the present invention is not limited only to described embodiment.
Embodiment one
This routine defaulting subscriber emergency communication system as shown in Figure 9, consisted of by Signaling Processing Unit and Application service element, Signaling Processing Unit is connected with core network switches, realize transmitting-receiving and the parsing of signalling system No.7, Application service element is connected with Signaling Processing Unit, realize the service logics such as number analysis, service selection, service propelling, and realize communication by Signaling Processing Unit and core net; Signaling Processing Unit is programmable switch, is connected with core network switches by digital junction (PCM) or optical cable, adopts Signaling System Number 7 SS7 protocol interface, and Application service element is deployed on the system host.
Because all switches are all followed identical standard; realize identical close function; Ericsson's mobile switch take core network switches as Present Global occupation rate of market maximum is as example; revise the route of the default arrearage recorded announcement of Ericsson's switch; make it to point to the defaulting subscriber emergency communication system; operation flow as shown in Figure 3; defaulting subscriber is when dialing phone number; the user calls out can arrive this system by automatic transfer; after hearing the defaulting subscriber prompting, select whether to use free emergency communication professional according to voice suggestion.Free emergency communication operation flow as shown in Figure 6, be consultation service, refer to listen to consulting and obtain the air time, after the user listens to the consultation information of regulation duration, obtain the free emergency communication time, operation flow is: after user's incoming call, introduce rule, play reference content, after the stipulated time, prompting user obtains the free talk time of certain hour, and the user calls out, conversation.
This routine defaulting subscriber emergency communication system carries out networking take provincial as unit as shown in Figure 4, adopts the stagewise framework, and provincial unit monitors and manages prefecture-level unit, and data are aggregated into head center carry out unified management.Defaulting subscriber emergency communication system 9 links to each other with the mobile switch of traffic tandem exchange (TMSC) by optical fiber or junction cable, processes the call request from end office (EO) (MSC/SSP).Because system provides the infrastructure service of playback notice, for ensuring safety and service quality, this defaulting subscriber emergency communication system while and two tandem exchange's interfaces are realized load sharing and are backuped each other.
Wherein, Ericsson's switch of core network switches is in setting up calling procedure; if be spacing, called subscriber busy, defaulting subscriber etc. such as network congestion, network failure, called number for some reason; do not set up normal call (as subscriber paging without the response); system will produce EOS(End Of Selection; process finishes, and produces EOS and will select next process branch).Take different measure according to different EOS, the notice that plays a record, the notice that plays a record principle: in (1) mobile network calling by the office of the making a start notice of being responsible for playing a record, (2) the relaying calling that net can not play a record and notify of respectively interconnecting.The EOS of defaulting subscriber is the EOS2981(caller) and EOS2657(called).At this, only with changing caller arrearage EOS.
Performing step and flow process:
One, switch appointed function module is by analyzing talking connection, obtain EOS and analyze data (END-OF-SELECTION ANALYSIS DATA), F=99 representative in the EOS resource EOSRES attribute wherein turns correlated source and continues to process (99 sources are that recorded announcement is analyzed the source), then enters the B table and continues to analyze.
Two, the result according to the B table analysis obtains Route Selection RC.
Three, the RC that obtains according to B table selects corresponding track to listen route TCIAL and track record route TCIAR in the RC table, delivers to warning tone user interface (AUIF) functional block, and AUIF converts thereof into as warning tone code (ANNC) and analyzes.
Four, the route of listening that ANNC is corresponding obtains listening routing parameter TRAC or REC.
Five, by listen route point to main road by.
Six, main road is by according to recorded announcement phonetic symbol topic (PHASE), extracts the related voice file in the relevant treatment equipment in the MSC/GMSC.
Embodiment two
The defaulting subscriber emergency communication system that this is routine such as Fig. 1 and shown in Figure 9; consisted of by database, network (WEB) Service Management Unit, monitoring management unit, Signaling Processing Unit and Application service element; database, network (WEB) Service Management Unit, monitoring management unit and Application service element are deployed on the system host; Signaling Processing Unit is programmable switch; database links to each other with Signaling Processing Unit with network (WEB) Service Management Unit, Application service element respectively, and Application service element links to each other with Signaling Processing Unit with the monitoring management unit respectively.
Free emergency communication operation flow such as Fig. 6, Fig. 7 and shown in Figure 8, professional for consultation service, advertisement question and answer business and survey, service selection is finished by Application service element.Wherein, advertisement question and answer business refers to listen advertisement question and answer topic to obtain the air time, and the user listens to advertisement, and after the problem of answer for this advertisement, obtain the free emergency communication time, operation flow is: after user's incoming call, introduce rule, broadcasting advertisement content, the prompting user button is answered, judge answer and prompting user answer whether correct, obtain the free talk time of certain hour to the user after, the user calls out, converses.The survey business refers to do survey and obtains the air time, after the user answers one or more problems, directly obtain the free emergency communication time, operation flow is: after user's incoming call, introduce rule, play the survey content, the prompting user button is answered, obtain the free talk time of certain hour to the user after, the user calls out, conversation.
All the other are with embodiment one.
Embodiment three
This routine defaulting subscriber emergency communication system as shown in Figure 2; by database; network (WEB) Service Management Unit; the monitoring management unit; Signaling Processing Unit and Application service element consist of; database part is deployed to database server 1; network (WEB) Service Management Unit is deployed to network (WEB) server 3; the monitoring management unit is deployed to monitoring management terminal 4; Signaling Processing Unit is programmable switch 5; Application service element is deployed on the system host 2; database server 1; system host 2; network (WEB) server 3; monitoring management terminal 4 and programmable switch 5 interconnect by Ethernet 8; programmable switch 5 is connected with core network switches 6 by digital junction (PCM) or optical cable, and network (WEB) server 3 is connected connection with fire compartment wall.
All the other are with embodiment two.
Embodiment four
This routine defaulting subscriber emergency communication system carries out networking except adopting take prefecture-level as unit; as shown in Figure 5; defaulting subscriber emergency communication system 9 is by optical fiber or PCM cable and local network switch (MSC/SSP) interface; local other switches are done route speech channel are pointed to outside this defaulting subscriber emergency communication system 9, and all the other are with embodiment two.Also can do dual-host backup depending on construction scale.
Embodiment five
This routine defaulting subscriber emergency communication system removes Signaling Processing Unit for to insert the signaling card at system host; as shown in figure 10; be connected with core network switches by digital junction (PCM) or optical cable, adopt outside the Signaling System Number 7 SS7 protocol interface, all the other are with embodiment four.
Embodiment six
This routine defaulting subscriber emergency communication system is deployed on the system host except Signaling Processing Unit; as shown in figure 11; be connected with the core network switches of supporting Ethernet interface by twisted-pair feeder, adopt outside the IP-based Signaling System Number 7 interface (SS7 over IP), all the other are with embodiment five.
Embodiment seven
This routine defaulting subscriber emergency communication system carries out networking except adopting take prefecture-level as unit; as shown in Figure 5; defaulting subscriber emergency communication system 9 is connected with local network switch (MSC/SSP) by optical fiber or PCM cable; local other switches are done route speech channel are pointed to outside this defaulting subscriber emergency communication system 9, and all the other are with embodiment three.
Claims (10)
1. defaulting subscriber emergency communication system, it is characterized in that described defaulting subscriber emergency communication system is made of Signaling Processing Unit and Application service element, Signaling Processing Unit is connected with core network switches, Application service element is connected with Signaling Processing Unit, and realizes communication by Signaling Processing Unit and core net; Signaling Processing Unit is programmable switch, or inserts the signaling card at system host, and Application service element is deployed on the system host.
2. described defaulting subscriber emergency communication system according to claim 1; it is characterized in that described core network switches revises the route of default arrearage recorded announcement; make it to point to the defaulting subscriber emergency communication system; defaulting subscriber is when dialing phone number; the user calls out can arrive this system by automatic transfer; after hearing the defaulting subscriber prompting, select whether to use free emergency communication professional according to voice suggestion.
3. described defaulting subscriber emergency communication system according to claim 1 is characterized in that described Signaling Processing Unit is programmable switch, is connected with core network switches by digital junction or optical cable, adopts the Signaling System Number 7 protocol interface.
4. described defaulting subscriber emergency communication system according to claim 1 is characterized in that described Signaling Processing Unit for to insert the signaling card at system host, is connected with core network switches by digital junction or optical cable, adopts the Signaling System Number 7 protocol interface.
5. described defaulting subscriber emergency communication system according to claim 1; it is characterized in that described Signaling Processing Unit is deployed on the system host; be connected with the core network switches of supporting Ethernet interface by twisted-pair feeder, adopt the Signaling System Number 7 interface based on Internet protocol.
6. described defaulting subscriber emergency communication system according to claim 1; it is characterized in that described defaulting subscriber emergency communication system also has database, NTM network traffic management unit and monitoring management unit; be deployed on the system host; database links to each other with NTM network traffic management unit, Application service element and Signaling Processing Unit respectively, and Application service element links to each other with Signaling Processing Unit with the monitoring management unit respectively.
7. described defaulting subscriber emergency communication system according to claim 6; it is characterized in that described database part is deployed to database server; the NTM network traffic management unit is deployed to the webserver; the monitoring management unit is deployed to the monitoring management terminal; Signaling Processing Unit is programmable switch; database server, system host, the webserver, monitoring management terminal and programmable switch interconnect by Ethernet, and programmable switch is connected with core network switches by digital junction or optical cable.
8. according to claim 1,6 or 7 described defaulting subscriber emergency communication systems; it is characterized in that described defaulting subscriber emergency communication system is take provincial or prefecture-levelly carry out networking as unit; adopt the stagewise framework; provincial unit monitors and manages prefecture-level unit, and data are aggregated into head center carry out unified management.
9. described defaulting subscriber emergency communication system according to claim 8; it is characterized in that described take provincial as unit when carrying out networking; the defaulting subscriber emergency communication system links to each other by the traffic tandem exchange in optical fiber or junction cable and the core network switches or the switch of gateway exchange, and processing is from the call request of end office (EO).
10. described defaulting subscriber emergency communication system according to claim 8; it is characterized in that described take prefecture-level as unit when carrying out networking; the defaulting subscriber emergency communication system is connected with local network switch in the core network switches by optical fiber or junction cable, and other switches of this locality are done route this defaulting subscriber emergency communication system is pointed in speech channel.
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| CN201110217113.3A CN102917317B (en) | 2011-08-01 | 2011-08-01 | Defaulting subscriber emergency communication system |
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| CN201110217113.3A CN102917317B (en) | 2011-08-01 | 2011-08-01 | Defaulting subscriber emergency communication system |
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| CN102917317B CN102917317B (en) | 2015-08-19 |
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| CN201110217113.3A Expired - Fee Related CN102917317B (en) | 2011-08-01 | 2011-08-01 | Defaulting subscriber emergency communication system |
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| CN103489134A (en) * | 2013-09-10 | 2014-01-01 | 潘之凯 | System and method for emergency use guarantee of the internet of things |
| CN114449506A (en) * | 2021-12-14 | 2022-05-06 | 中国电信股份有限公司 | Method and related device for uninterrupted communication in emergency |
| CN115334465A (en) * | 2022-07-21 | 2022-11-11 | 深圳市磐鼎科技有限公司 | Communication method and device in shutdown state, mobile terminal and storage medium |
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| CN114449506A (en) * | 2021-12-14 | 2022-05-06 | 中国电信股份有限公司 | Method and related device for uninterrupted communication in emergency |
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| CN115334465B (en) * | 2022-07-21 | 2023-09-08 | 深圳市磐鼎科技有限公司 | Communication method and device in shutdown state, mobile terminal and storage medium |
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