CN102708674A - Method and system of vehicle intelligent services - Google Patents

Method and system of vehicle intelligent services Download PDF

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Publication number
CN102708674A
CN102708674A CN2012101319814A CN201210131981A CN102708674A CN 102708674 A CN102708674 A CN 102708674A CN 2012101319814 A CN2012101319814 A CN 2012101319814A CN 201210131981 A CN201210131981 A CN 201210131981A CN 102708674 A CN102708674 A CN 102708674A
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vehicle
information
service
computer
system
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CN2012101319814A
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Chinese (zh)
Inventor
丘永洋
党少军
刘崇博
刘立向
吴宏亮
吴明
唐军
张义术
赵惠
连红星
钟桢
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深圳市领华卫通数码科技有限公司
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Priority to CN2012101319814A priority Critical patent/CN102708674A/en
Publication of CN102708674A publication Critical patent/CN102708674A/en

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Abstract

The invention discloses a method and a system of vehicle intelligent services. The method includes: obtaining vehicle relevant information based on identity information in a vehicle trip computer, wherein the vehicle relevant information includes work state information and/or maintenance information; and forming vehicle service classification results based on the vehicle relevant information. According to the method and the system of vehicle intelligent services, overhaul and maintenance efficiency when vehicles enter a service provision point can be improved, and service experience can be improved, and security of vehicles and personnel can be guaranteed.

Description

车辆智能服务的方法及系统 Method and system for intelligent vehicle services

技术领域 FIELD

[0001] 本发明涉及到车辆的智能管控技术,特别涉及到一种车辆智能服务的方法及系统。 [0001] The present invention relates to a smart vehicle control technology, and in particular to a method and system for intelligent vehicle and services.

背景技术 Background technique

[0002] 由于车辆越来越多,而提供车辆维护和保养的4S门店有限,使得车辆的维护和保养越来越不方便。 [0002] As more and more vehicles, vehicle maintenance, and provide limited 4S stores maintenance, so that maintenance and repair of the vehicle more convenient. 一次维护往往花费大量时间在前期检测上,使得4S店的整体服务效率不闻,并影响客户体验。 Maintenance often spend a lot of time on the early detection, making the overall service efficiency 4S shop does not smell, and affect the customer experience.

发明内容 SUMMARY

[0003] 本发明的主要目的为提供一种车辆智能服务的方法,提升了车辆的服务质量及效率。 [0003] The main object of the present invention is to provide a method for vehicle intelligent services, improve service quality and efficiency of the vehicle.

[0004] 本发明提出一种车辆智能服务的方法,包括步骤: [0004] The present invention provides a vehicle intelligent service, comprising the steps of:

[0005] 根据车辆行车电脑中的标识信息,获取车辆相关信息;所述车辆相关信息包括工作状态信息和/或维修保养信息; [0005] According to identification information of a vehicle trip computer, acquires vehicle information; said vehicle related information includes operation state information and / or maintenance information;

[0006] 根据所述车辆相关信息分析,形成车辆服务分类结果。 [0006] The analysis of the vehicle-related information, service classification results form the vehicle.

[0007] 优选地,所述从后台数据服务平台获取车辆相关信息的步骤之前还包括: Before [0007] Preferably, said step of acquiring vehicle-related information from the background data service platform further comprises:

[0008] 通过行车电脑定时获取车辆的工作状态信息。 [0008] The timing of acquiring the information by the operating state of the vehicle trip computer.

[0009] 优选地,所述通过行车电脑定时获取车辆的工作状态信息的步骤之后还包括: After the step of operating status information [0009] Preferably, said timing acquired by the vehicle trip computer further comprises:

[0010] 分析通过行车电脑定时获取的工作状态信息; [0010] Analysis by operating status information of the timing acquisition board computer;

[0011] 判断是否有异常情况产生; [0011] determines whether the abnormality is generated;

[0012] 当有异常情况产生时,产生异常提醒信息提醒驾驶者。 [0012] When there is an abnormal situation generated an exception reminder message alerts the driver.

[0013] 优选地,所述当有异常情况时的步骤之后还包括: [0013] Preferably, when the abnormal condition at step further comprises:

[0014] 根据所述异常情况判断是否发生交通事故; [0014] The determination whether a traffic accident the abnormal condition;

[0015] 当发生交通事故时,接收指定车辆的位置信息以及记录的现场视频信息,和/或接收指定车辆的呼救。 [0015] When a traffic accident occurs, information for specifying the video scene of the vehicle position information and the recording and / or receiving a specified vehicle for help.

[0016] 本发明还提出一种车辆智能服务的系统,包括: [0016] The present invention also provides a vehicle intelligent systems and services, comprising:

[0017] 信息获取单元,用于根据车辆行车电脑中的标识信息,获取车辆相关信息;所述车辆相关信息包括工作状态信息和/或维修保养信息; [0017] The information acquisition unit for identification information of a vehicle trip computer, acquiring vehicle-related information; said vehicle related information includes operation state information and / or maintenance information;

[0018] 信息分析单元,用于根据所述车辆相关信息分析,形成车辆服务分类结果。 [0018] The information analysis unit for analyzing information related to the vehicle, the vehicle service classification results are formed.

[0019] 优选地,所述系统还包括: [0019] Preferably, the system further comprising:

[0020] 状态获取单元,用于通过行车电脑定时获取车辆的工作状态信息。 [0020] The state acquiring unit, for acquiring timing of driving the vehicle by the computer operating status information.

[0021 ] 优选地,所述系统还包括: [0021] Preferably, the system further comprising:

[0022] 状态分析单元,用于分析通过行车电脑定时获取的工作状态信息; [0022] The state analysis unit for analyzing operating status information acquired by the traffic computer time;

、[0023] 异常判断单元,用于判断是否有异常情况产生; , [0023] The abnormality judgment means for judging whether abnormality is generated;

[0024] 异常提醒单元,用于当有异常情况产生时,产生异常提醒信息提醒驾驶者。 [0024] anomaly alert means for, when any abnormality is generated, information about an abnormality alert the driver. [0025] 优选地,所述系统还包括: [0025] Preferably, the system further comprising:

[0026] 事故判断単元,用于根据所述异常情况判断是否发生交通事故; [0026] The radiolabeling accident determination element for determining whether a traffic accident, according to the abnormal condition;

[0027] 信息/呼救接收单元,用于当发生交通事故时,接收指定车辆的位置信息以及记录的现场视频信息,和/或接收指定车辆的呼救。 [0027] Data / receiving unit for help, when a traffic accident occurs, information for specifying the video scene of the vehicle position information and the recording and / or receiving a specified vehicle for help.

[0028] 本发明服务提供点的服务器可通过及时获取车辆相关信息并进行分析,从而预判车辆当前运行情况并给出服务方案(比如检修或保养等),可提升车辆进入服务提供点进行检修或保养的效率,以及提升服务体验;可通过行车电脑及时分析车辆行驶的异常情况并进行提醒,以及在指定车辆发生交通事故时可及时接收其车辆位置等信息和/或呼救,以提供及时援助,保障车辆和人员的安全。 [0028] The service delivery points of the present invention may be analyzed by the server acquiring the vehicle information in a timely manner and to predict where the vehicle is currently running program and give service (such as repair or maintenance, etc.), may be provided to lift the vehicle enters the service access point or maintenance efficiency, and enhance the service experience; timely analysis of the abnormal vehicle traveling through the trip computer and reminders, and timely receive its position in the vehicle when the vehicle is involved in traffic accidents and other specified information and / or call for help, in order to provide timely assistance ensure the safety of vehicles and personnel.

附图说明 BRIEF DESCRIPTION

[0029] 图I是本发明车辆智能服务的方法一实施例中的步骤流程示意图; [0029] FIG. I is a schematic view of steps in the process embodiment of the method of the present invention, a vehicle smart services embodiment;

[0030] 图2是本发明车辆智能服务的方法一实施例中工作状态信息分析的步骤流程示意图; [0030] FIG. 2 is a step in the process of analyzing operating status information embodiment of the present invention illustrating a method of an embodiment of vehicle intelligent service;

[0031] 图3是本发明车辆智能服务的方法一实施例中工作状态信息分析的另ー步骤流程不意图; [0031] FIG. 3 is a method of the present invention, a vehicle smart services ー another embodiment the step of operating status information flow analysis is not intended to embodiments;

[0032] 图4是本发明车辆智能服务的系统ー实施例中的结构示意图; [0032] FIG. 4 is a system of the present invention, a vehicle smart service ー schematic structural diagram of the embodiment;

[0033] 图5是本发明车辆智能服务的系统ー实施例中的另ー结构示意图; [0033] FIG. 5 is a schematic structural diagram of another embodiment ー system of a vehicle according to the present invention, the intelligent service ー embodiment;

[0034] 图6是本发明车辆智能服务的系统ー实施例中的又ー结构不意图。 [0034] FIG 6 is another embodiment of the intelligent system of the vehicle structure ー service ー embodiment of the present invention is not intended.

[0035] 本发明目的的实现、功能特点及优点将结合实施例,參照附图做进ー步说明。 The object of the invention is achieved [0035] present, features and advantages of the embodiments thereof and the accompanying drawings do further described with reference to the intake ー.

具体实施方式 Detailed ways

[0036] 应当理解,此处所描述的具体实施例仅仅用以解释本发明,并不用于限定本发明。 [0036] It should be understood that the specific embodiments described herein are only intended to illustrate the present invention and are not intended to limit the present invention.

[0037] 參照图1,提出本发明ー种车辆智能服务的方法的ー实施例。 [0037] Referring to FIG 1, the method of the present invention proposed ー ー species vehicle intelligent services embodiments. 该方法可包括: The method may include:

[0038] 步骤S10、根据车辆行车电脑中的标识信息,从后台数据服务平台获取车辆相关信息;所述车辆相关信息包括工作状态信息和/或维修保养信息; [0038] Step S10, the identification information of the vehicle according to the trip computer, acquires the vehicle information from the background data services platform; said vehicle related information includes operation state information and / or maintenance information;

[0039] 步骤S11、根据所述车辆相关信息分析,形成车辆服务分类結果。 [0039] In step S11, the vehicle-related information based on the analysis, the service vehicle classification result.

[0040] 本实施例中所涉及到的硬件架构主要包括服务提供点(比如4S店)的检测设备、服务提供点的服务器、车辆的行车电脑以及车辆的后台数据服务平台。 [0040] The present embodiment relates to a hardware architecture including a point of presence (such 4S shop) testing equipment, the service providing server point, trip computer of the vehicle and the vehicle background data services internet.

[0041] 当车辆驶进服务提供点,通过检测设备从车辆的形成电脑中取得车辆的标识信息;该标识信息可以是服务提供点为车辆提供的其服务范围内唯一标识,也可以是车辆自身身份的唯一标识;然后将该标识信息发送至服务提供点的服务器。 [0041] When the vehicle into service delivery points, the vehicle identification information acquired from the computer of the vehicle is formed by a detecting device; the identification information may be a service provider point of working range to provide unique identification of the vehicle, the vehicle itself may be unique identification identity; and then transmits the identification information to the server service provides point. 该服务器可根据该标识信息从后台数据服务平台获取与该标识信息对应的车辆相关信息。 The server may acquire information related to the vehicle identification information from the background data corresponding to the service platform based on the identification information.

[0042] 上述车辆相关信息可包括工作状态信息、维修保养信息和/或现场音视频信息等。 [0042] The related information may include vehicle operating status information, maintenance information, and / or live audio and video information. 该工作状态信息可通过行车电脑定时获取并传送至后台数据服务平台;该维修保养信息可通过行车电脑和/或服务提供点的服务器记录并传送至后台数据服务平台;该现场音视频信息可通过行车电脑记录事故现场等现场音视频信息,并传送至后台数据服务平台。 The operating status information may be a timing obtained by the traffic computer and sent to the background data services platform; the maintenance information may be recorded and transmitted to the background data service platform through board computer and / or a point of presence server; the live audio and video information can be obtained by trip computer records the accident scene and other live audio and video information, and transmitted to the back-end data services platform. 该工作状态信息可具体包括:发动机參数信息、轮胎气压信息等。 The operating status information may specifically include: an engine parameter information, tire pressure information.

[0043] 在获取车辆相关信息后,该服务器可对该车辆相关信息进行分析,并行车对车辆的服务分类結果;比如根据对工作状态信息的分析,判断需要进行检修的相应级别,分配相应资源;如此可提升车辆检修或保养的效率,并提升服务体验。 [0043] After acquiring the vehicle-related information, the server can analyze information related to the vehicle, and driving the vehicle service classification result; such an analysis of the operation state information, determines the appropriate level of maintenance required, the respective resource allocation ; so can improve the efficiency of the vehicle repair or maintenance, and enhance the service experience.

[0044] 參照图2,在本发明另一实施例中,上述通过行车电脑定时获取车辆的工作状态信息之后还包括: [0044] Referring to FIG 2, after the timing acquired by the onboard computer of the vehicle operating status information to another embodiment of the present invention, further comprising:

[0045] 步骤S111、分析通过行车电脑定时获取的工作状态信息; [0045] step S111, the analysis status information of timing acquisition board computer;

[0046] 步骤S112、判断是否有异常情况产生;当有异常情况产生时,进行步骤S113 ;否则,结束; [0046] step S112, determines whether or not there is abnormality is generated; when there is abnormality is generated, step S113; otherwise, ending;

[0047] 步骤S113、产生异常提醒信息提醒驾驶者。 [0047] step S113, the abnormal reminder message alerts the driver.

[0048] 在车辆行驶时,可对通过行车电脑定时获取的工作状态信息进行分析,判断行进中的车辆是否有异常情况产生;如果有异常情况产生可即时形成异常提醒信息,并通过行车电脑的显示屏进行显示,以提醒驾驶者注意车辆异常。 [0048] When the vehicle is traveling, may be made to the working state information board computer timing acquisition analysis determines whether the traveling of the vehicle any abnormality is generated; if abnormality is generated for immediate formation of abnormal reminder information, and through the trip computer screen display to remind motorists to pay attention to the vehicle abnormal. 该异常情况可包括:发动机參数异常、气囊异常等。 The exceptions may include: abnormal engine parameters, bladder disorders.

[0049] 參照图3,当发现有异常情况之后还包括: [0049] Referring to FIG 3, when an abnormality is detected further comprises:

[0050] 步骤S114、根据所述异常情况判断是否发生交通事故;当发生交通事故时,进行步骤S115,否则,结束; [0050] step S114, the traffic accident is determined according to whether the abnormal condition occurs; when a traffic accident occurs, for step S115, the otherwise, end;

[0051] 步骤S115、接收指定车辆的位置信息以及记录的现场视频信息,和/或接收指定车辆的呼救。 [0051] step S115, the live video information for specifying the vehicle position information and the recording and / or receiving a specified vehicle for help.

[0052] 根据上述具体产生的异常情况判断是否发生了交通意外事故,比如出现气囊弹出的情况,即可判定为发生交通事故,从而可通过行车电脑获取行车记录仪所拍摄的现场音视频信息,并通过后台数据服务平台传送至指定的服务提供点的服务器上,以及时获取服务提供点的服务;和/或,通过行车电脑利用通讯设备向指定的服务提供点呼救,比如自动拨打服务4S店电话等,以及时获得救援。 [0052] The abnormality determining whether the resulting above-described specific traffic accidents, such as the case of airbag deployment occurs, can be determined that a traffic accident has occurred, thereby obtaining live audio and video information tachograph captured by the trip computer, on and transferred to the designated service delivery points by a background data service platform server, and access to the service providing point when the service; and / or supply point for help to the specified service using the communication device through trip computer, such as automatic call for service 4S shop telephone, as well as obtaining relief.

[0053] 上述后台数据服务平台可与上述服务提供点的服务器重合,即可在后台数据服务平台上同时实现服务器的功能,也可以在服务器上同时实现该后台数据服务平台的功能。 [0053] The background data may be internet service providing server point coincident with said service, a server can simultaneously realize the function in the background data services platform may be simultaneously realizing functions of the background data service on the server platform. 也可以是后台数据服务平台与服务提供点的服务器各自独立,比如ー个后台数据服务平台对应多个服务器,或者多个后台数据服务平台对应多个服务器;其中该多个服务器可以是同一服务提供点的,也可以是不同服务提供点的。 Background data may be internet service point and the service providing server independently, such as internet service ー background data corresponding to a plurality of servers, or a plurality of background data corresponding to a plurality of internet service server; wherein the plurality of service providing servers may be the same points, may be different service delivery points.

[0054] 上述车辆智能服务的方法中,服务提供点的服务器可通过及时获取车辆相关信息并进行分析,从而预判车辆当前运行情况并给出服务方案(比如检修或保养等),可提升车辆进入服务提供点进行检修或保养的效率,以及提升服务体验;可通过行车电脑及时分析车辆行驶的异常情况并进行提醒,以及在指定车辆发生交通事故时可及时接收其车辆位置等信息和/或呼救,以提供及时援助,保障车辆和人员的安全。 [0054] The method of the vehicle in the intelligent services, the service providing server via point information timely access to the vehicle and analyzed to predict the current vehicle operating conditions and give service programs (such as repair or maintenance, etc.), the vehicle can be improved service delivery point into the repair or maintenance of efficiency, and enhance the service experience; timely analysis of the abnormal vehicle traveling through the trip computer and alerts, and can receive timely information about its location in the vehicle when the specified vehicle traffic accidents and / or call for help, in order to provide timely assistance to ensure the safety of vehicles and personnel.

[0055] 參照图4,提出本发明ー种车辆智能服务的系统的ー实施例。 [0055] Referring to FIG 4, the present invention proposes embodiments ー ー species intelligent vehicle service system. 该系统可包括:信息获取单元21以及信息分析単元22 ;该信息获取单元21,用于根据车辆行车电脑中的标识信息,获取车辆相关信息;所述车辆相关信息包括工作状态信息和/或维修保养信息;该信息分析単元22,用于根据所述车辆相关信息分析,形成车辆服务分类結果。 The system may comprise: an information acquisition unit 21 and an information analyzing unit 22 radiolabeling; the information acquisition unit 21, the identification information according to a vehicle driving computer, acquiring vehicle-related information; said vehicle related information includes operation state information and / or repair maintenance information; the radiolabeling information analyzing unit 22, according to the vehicle-related information for analysis, classification results form the vehicle service.

[0056] 本实施例中的车辆智能服务的系统可包括服务提供点的服务器和/或车辆的后台数据服务平台等,另可配合设置有检测车辆标识信息的检测设备。 [0056] The present system in the vehicle may include intelligent service implementation point providing service server and / or background data services platform vehicle and the like, may be further provided with detecting device for detecting the vehicle identification information. 以下以该系统是服务提供点的服务器为例进行详细说明。 The following is the service provided to the system server point example described in detail. [0057] 当车辆驶进服务提供点,通过检测设备从车辆的形成电脑中取得车辆的标识信息;该标识信息可以是服务提供点为车辆提供的其服务范围内唯一标识,也可以是车辆自身身份的唯一标识;然后将该标识信息发送至服务提供点的服务器。 [0057] When the vehicle into service delivery points, the vehicle identification information acquired from the computer of the vehicle is formed by a detecting device; the identification information may be a service provider point of working range to provide unique identification of the vehicle, the vehicle itself may be unique identification identity; and then transmits the identification information to the server service provides point. 该服务器的信息获取単元21可根据该标识信息从后台数据服务平台获取与该标识信息对应的车辆相关信息。 The server information obtaining unit 21 can obtain radiolabeling with vehicle-related information corresponding to the identification information from the background data service platform based on the identification information.

[0058] 上述车辆相关信息可包括工作状态信息、维修保养信息和/或现场音视频信息等。 [0058] The related information may include vehicle operating status information, maintenance information, and / or live audio and video information. 该工作状态信息可通过行车电脑定时获取并传送至后台数据服务平台;该维修保养信息可通过行车电脑和/或服务提供点的服务器记录并传送至后台数据服务平台;该现场音视频信息可通过行车电脑记录事故现场等现场音视频信息,并传送至后台数据服务平台。 The operating status information may be a timing obtained by the traffic computer and sent to the background data services platform; the maintenance information may be recorded and transmitted to the background data service platform through board computer and / or a point of presence server; the live audio and video information can be obtained by trip computer records the accident scene and other live audio and video information, and transmitted to the back-end data services platform. 该工作状态信息可具体包括:发动机參数信息、轮胎气压信息等。 The operating status information may specifically include: an engine parameter information, tire pressure information.

[0059] 在获取车辆相关信息后,该服务器的信息分析単元22可对该车辆相关信息进行分析,并行车对车辆的服务分类結果;比如根据对工作状态信息的分析,判断需要进行检修的相应级别,分配相应资源;如此可提升车辆检修或保养的效率,并提升服务体验。 [0059] After acquiring the vehicle-related information, information about the server's analysis of radiolabeling unit 22 can analyze the vehicle-related information, and traffic service classification result of the vehicle; such an analysis of the operation state information, determines the need for a corresponding maintenance level, the appropriate allocation of resources; so can improve the efficiency of the vehicle repair or maintenance, and enhance the service experience.

[0060] 參照图5,上述系统还包括:状态获取单元23,用于通过行车电脑定时获取车辆的工作状态信息。 [0060] Referring to Figure 5, said system further comprising: state acquiring unit 23, a timing acquisition board computer of the vehicle by operating status information.

[0061] 上述系统还包括:状态分析単元24、异常判断単元25以及异常提醒单元26 ;该状态分析単元24,用于分析通过行车电脑定时获取的工作状态信息;该异常判断単元25,用于判断是否有异常情况产生;该异常提醒单元26,用于当有异常情况产生时,产生异常提醒信息提醒驾驶者。 [0061] The system further comprises: state analysis radiolabeling unit 24, abnormality determination radiolabeling element 25 and abnormality alarm device 26; the state analysis radiolabeling unit 24 for analyzing the timing acquired by the trip computer operating status information; the abnormality determination radiolabeling element 25 for determining whether there is abnormality is generated; the anomaly alert means 26 for generating, when any abnormality, an abnormality information about the driver alert.

[0062] 在车辆行驶时,该状态分析単元24可对通过行车电脑定时获取的工作状态信息进行分析,该异常判断単元25可判断行进中的车辆是否有异常情况产生;如果有异常情况产生,该异常提醒单元26可即时形成异常提醒信息,并通过行车电脑的显示屏进行显示,以提醒驾驶者注意车辆异常。 [0062] When the vehicle is running, the state analysis radiolabeling element 24 may analyze the operating state information through the road computer timing acquisition, the malfunction determination radiolabeling unit 25 may determine whether the traveling vehicle in abnormal conditions generated; if abnormality is generated, the abnormality alert unit 26 may be formed in situ information about abnormality, and displayed by the trip computer display to alert the driver of the vehicle abnormality noted. 该异常情况可包括:发动机參数异常、气囊异常等。 The exceptions may include: abnormal engine parameters, bladder disorders.

[0063] 參照图6,上述系统还包括:事故判断单元27以及信息/呼救接收单元28 ;该事故判断単元27,用于根据所述异常情况判断是否发生交通事故;该信息/呼救接收单元28,用于当发生交通事故时,接收指定车辆的位置信息以及记录的现场视频信息,和/或接收指定车辆的呼救。 [0063] Referring to FIG 6, said system further comprising: a determining unit 27 and information of the accident / receiving unit 28 to call for help; radiolabeling the accident determination unit 27, according to the abnormal condition is determined whether a traffic accident; the information / reception unit 28 for help for, when a traffic accident occurs, information for specifying the video scene of the vehicle position information and the recording and / or receiving a specified vehicle for help.

[0064] 上述事故判断単元27可根据上述具体产生的异常情况判断是否发生了交通意外事故,比如出现气囊弹出的情况,即可判定为发生交通事故,从而可通过行车电脑获取行车记录仪所拍摄的现场音视频信息,并通过后台数据服务平台传送至指定的服务提供点的服务器上信息/呼救接收单元28中,而及时获取服务提供点的服务;和/或,通过行车电脑利用通讯设备向指定的服务提供点呼救,比如自动拨打服务4S店电话等,以及时获得救援。 [0064] The radiolabeling accident determination unit 27 may be determined according to the above-described particular abnormal condition whether the generated traffic accidents, such as the case of airbag deployment occurs, can be determined that a traffic accident, thereby tachograph acquired by the photographed-board computer live audio and video information, and transmitted through the background data service platform onto the server information specified service providing point / SOS receiving unit 28, and timely access to services and services provided point; and / or, using the communication device to through-board computer designated service point to provide help, such as automatic telephone dialing service 4S shop, and obtaining relief. 车辆与服务提供点的服务器可相互指定。 Vehicles and service delivery points each server can be specified.

[0065] 上述后台数据服务平台可与上述服务提供点的服务器重合,即可在后台数据服务平台上同时实现服务器的功能,也可以在服务器上同时实现该后台数据服务平台的功能。 [0065] The background data may be internet service providing server point coincident with said service, a server can simultaneously realize the function in the background data services platform may be simultaneously realizing functions of the background data service on the server platform. 也可以是后台数据服务平台与服务提供点的服务器各自独立,比如ー个后台数据服务平台对应多个服务器,或者多个后台数据服务平台对应多个服务器;其中该多个服务器可以是同一服务提供点的,也可以是不同服务提供点的。 Background data may be internet service point and the service providing server independently, such as internet service ー background data corresponding to a plurality of servers, or a plurality of background data corresponding to a plurality of internet service server; wherein the plurality of service providing servers may be the same points, may be different service delivery points.

[0066] 上述车辆智能服务的系统中,服务提供点的服务器可通过及时获取车辆相关信息并进行分析,从而预判车辆当前运行情况并给出服务方案(比如检修或保养等),可提升车辆进入服务提供点进行检修或保养的效率,以及提升服务体验;可通过行车电脑及时分析车辆行驶的异常情况并进行提醒,以及在指定车辆发生交通事故时可及时接收其车辆位置等信息和/或呼救,以提供及时援助,保障车辆和人员的安全。 [0066] The intelligent system of the vehicle in the service, the service providing server via point information timely access to the vehicle and analyzed to predict the current vehicle operating conditions and give service programs (such as repair or maintenance, etc.), the vehicle can be improved service delivery point into the repair or maintenance of efficiency, and enhance the service experience; timely analysis of the abnormal vehicle traveling through the trip computer and alerts, and can receive timely information about its location in the vehicle when the specified vehicle traffic accidents and / or call for help, in order to provide timely assistance to ensure the safety of vehicles and personnel.

[0067] 以上所述仅为本发明的优选实施例,并非因此限制本发明的专利范围,凡是利用本发明说明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本发明的专利保护范围内。 [0067] The above are only preferred embodiments of the present invention, not intended to limit the scope of the present invention, all utilize the present specification and drawings taken equivalent structures or equivalent process, or applied directly or indirectly other related technical fields shall fall within the scope of protection of the present invention.

Claims (8)

1. 一种车辆智能服务的方法,其特征在于,包括步骤: 根据车辆行车电脑中的标识信息,获取车辆相关信息;所述车辆相关信息包括工作状态信息和/或维修保养信息; 根据所述车辆相关信息分析,形成车辆服务分类结果。 1. A method for intelligent service vehicle, characterized by comprising the steps of: driving the vehicle according to the identification information of the computer, acquiring vehicle-related information; said vehicle related information includes operation state information and / or maintenance information; according to the vehicle-related information and analysis, vehicle service classification results.
2.根据权利要求I所述的车辆智能服务的方法,其特征在于,所述从后台数据服务平台获取车辆相关信息的步骤之前还包括: 通过行车电脑定时获取车辆的工作状态信息。 2. The method of claim I intelligent service vehicle as claimed in claim, wherein the step of acquiring vehicle-related information from the background data prior to the service platform further comprises: timing acquisition by the operating state information of the vehicle trip computer.
3.根据权利要求2所述的车辆智能服务的方法,其特征在于,所述通过行车电脑定时获取车辆的工作状态信息的步骤之后还包括: 分析通过行车电脑定时获取的工作状态信息; 判断是否有异常情况产生; 当有异常情况产生时,产生异常提醒信息提醒驾驶者。 3. The method of claim 2 intelligent service vehicle as claimed in claim, wherein the step of operating status information of the vehicle acquired by the timing of driving the computer further comprises: analyzing timing acquisition by the trip computer operating status information; determining whether there are anomalies generated; when there are unusual circumstances produce, abnormal reminder message alerts the driver.
4.根据权利要求3所述的车辆智能服务的方法,其特征在于,所述当有异常情况时的步骤之后还包括: 根据所述异常情况判断是否发生交通事故; 当发生交通事故时,接收指定车辆的位置信息以及记录的现场视频信息,和/或接收指定车辆的呼救。 4. The method of claim 3 intelligent service vehicle according to claim, wherein, when said abnormal condition at step further comprises: determining whether a traffic accident, according to the abnormal condition; when a traffic accident occurs, the receiver live video information specifying the vehicle position information and the recording and / or receiving a specified vehicle for help.
5. 一种车辆智能服务的系统,其特征在于,包括: 信息获取单元,用于根据车辆行车电脑中的标识信息,获取车辆相关信息;所述车辆相关信息包括工作状态信息和/或维修保养信息; 信息分析单元,用于根据所述车辆相关信息分析,形成车辆服务分类结果。 A vehicle intelligent systems and services, characterized by comprising: information acquisition unit for identification information of a vehicle trip computer, acquiring vehicle-related information; said vehicle related information includes operation state information and / or maintenance information; information analyzing unit for analyzing information related to the vehicle, the vehicle service classification results are formed.
6.根据权利要求5所述的车辆智能服务的系统,其特征在于,所述系统还包括: 状态获取单元,用于通过行车电脑定时获取车辆的工作状态信息。 6. The system of claim 5 intelligent service vehicle according to claim, characterized in that the system further comprises: state acquiring unit, a vehicle for timing acquisition board computer by operating status information.
7.根据权利要求6所述的车辆智能服务的系统,其特征在于,所述系统还包括: 状态分析单元,用于分析通过行车电脑定时获取的工作状态信息; 异常判断单元,用于判断是否有异常情况产生; 异常提醒单元,用于当有异常情况产生时,产生异常提醒信息提醒驾驶者。 7. The system of claim 6 intelligent service vehicle as claimed in claim, characterized in that the system further comprises: state analysis unit configured to analyze operation state information acquired by the timing of driving the computer; abnormality determination means for determining whether generating unusual situation; anomaly alert means for, when any abnormality is generated, information about an abnormality alert the driver.
8.根据权利要求7所述的车辆智能服务的系统,其特征在于,所述系统还包括: 事故判断单元,用于根据所述异常情况判断是否发生交通事故; 信息/呼救接收单元,用于当发生交通事故时,接收指定车辆的位置信息以及记录的现场视频信息,和/或接收指定车辆的呼救。 8. The system of claim 7 intelligent service vehicle, characterized in that the system further comprises: an accident judging means for judging whether or not a traffic accident, according to the abnormality; information / reception unit for help, for when a traffic accident occurs, information for specifying the video scene of the vehicle position information and the recording and / or receiving a specified vehicle for help.
CN2012101319814A 2012-04-28 2012-04-28 Method and system of vehicle intelligent services CN102708674A (en)

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