CN102708674A - Method and system of vehicle intelligent services - Google Patents
Method and system of vehicle intelligent services Download PDFInfo
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- CN102708674A CN102708674A CN2012101319814A CN201210131981A CN102708674A CN 102708674 A CN102708674 A CN 102708674A CN 2012101319814 A CN2012101319814 A CN 2012101319814A CN 201210131981 A CN201210131981 A CN 201210131981A CN 102708674 A CN102708674 A CN 102708674A
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Abstract
The invention discloses a method and a system of vehicle intelligent services. The method includes: obtaining vehicle relevant information based on identity information in a vehicle trip computer, wherein the vehicle relevant information includes work state information and/or maintenance information; and forming vehicle service classification results based on the vehicle relevant information. According to the method and the system of vehicle intelligent services, overhaul and maintenance efficiency when vehicles enter a service provision point can be improved, and service experience can be improved, and security of vehicles and personnel can be guaranteed.
Description
Technical field
The present invention relates to the intelligent management and control technology of vehicle, specially refer to a kind of Vehicular intelligent service method and system.
Background technology
Because vehicle is more and more, and provides the 4S shops of vehicle maintenance and maintenance limited, make that the care and maintenance of vehicle is more and more inconvenient.Full maintenance often spends the plenty of time detecting early stage, makes that the integrity service efficient in 4S shop is not high, and influences customer experience.
Summary of the invention
Fundamental purpose of the present invention has promoted the service quality and the efficient of vehicle for a kind of Vehicular intelligent service method is provided.
The present invention proposes a kind of Vehicular intelligent service method, comprises step:
According to the identification information in the vehicle driving computer, obtain the vehicle relevant information; Said vehicle relevant information comprises work state information and/or maintenance information;
Analyze according to said vehicle relevant information, form the vehicle service classification results.
Preferably, saidly, the back-end data service platform also comprises before obtaining the step of vehicle relevant information:
Regularly obtain the work state information of vehicle through car running computer.
Preferably, the said step of regularly obtaining the work state information of vehicle through car running computer also comprises afterwards:
The work state information that analysis is regularly obtained through car running computer;
Judged whether that abnormal conditions produce;
When abnormal conditions produce, produce unusual prompting message and remind the driver.
Preferably, also comprise after the said step when abnormal conditions:
Judge whether occurrence of traffic accident according to said abnormal conditions;
When occurrence of traffic accident, receive the positional information of designated vehicle and the live video information of record, and/or receive the calling for help of designated vehicle.
The present invention also proposes a kind of system of Vehicular intelligent service, comprising:
Information acquisition unit is used for the identification information according to the vehicle driving computer, obtains the vehicle relevant information; Said vehicle relevant information comprises work state information and/or maintenance information;
The information analysis unit is used for according to the analysis of said vehicle relevant information, forms the vehicle service classification results.
Preferably, said system also comprises:
The state acquiring unit is used for regularly obtaining through car running computer the work state information of vehicle.
Preferably, said system also comprises:
The state analysis unit is used to analyze the work state information that regularly obtains through car running computer;
Abnormal deciding means is used to judge whether that abnormal conditions produce;
Unusual reminding unit is used for when abnormal conditions produce, and produces unusual prompting message and reminds the driver.
Preferably, said system also comprises:
The accident judging unit is used for judging whether occurrence of traffic accident according to said abnormal conditions;
Information/calling for help receiving element is used for when occurrence of traffic accident, receives the positional information of designated vehicle and the live video information of record, and/or receives the calling for help of designated vehicle.
The server of service provision point of the present invention can be through in time obtaining the vehicle relevant information and analyzing; Thereby the current ruuning situation of anticipation vehicle also provides service plan (such as maintenance or maintenance etc.); Can promote vehicle and get into the efficient that service provision point overhauls or maintains, and promote service experience; Can in time analyze the abnormal conditions of vehicle ' and remind through car running computer, and when the designated vehicle occurrence of traffic accident, can in time receive information and/or callings for help such as its vehicle location, timely assistance to be provided, support vehicles and personnel's safety.
Description of drawings
Fig. 1 is the steps flow chart synoptic diagram among Vehicular intelligent service method one embodiment of the present invention;
Fig. 2 is the steps flow chart synoptic diagram that work state information is analyzed among Vehicular intelligent service method one embodiment of the present invention;
Fig. 3 is another steps flow chart synoptic diagram that work state information is analyzed among Vehicular intelligent service method one embodiment of the present invention;
Fig. 4 is the structural representation among one embodiment of system of Vehicular intelligent of the present invention service;
Fig. 5 is another structural representation among one embodiment of system of Vehicular intelligent of the present invention service;
Fig. 6 is the another structural representation among one embodiment of system of Vehicular intelligent of the present invention service.
The realization of the object of the invention, functional characteristics and advantage will combine embodiment, further specify with reference to accompanying drawing.
Embodiment
Should be appreciated that specific embodiment described herein only in order to explanation the present invention, and be not used in qualification the present invention.
With reference to Fig. 1, an embodiment of a kind of Vehicular intelligent service method of the present invention is proposed.This method can comprise:
Step S10, according to the identification information in the vehicle driving computer, obtain the vehicle relevant information from the back-end data service platform; Said vehicle relevant information comprises work state information and/or maintenance information;
Step S11, analyze, form the vehicle service classification results according to said vehicle relevant information.
Involved hardware structure mainly comprises the checkout equipment in service provision point (such as the 4S shop), the server of service provision point, the car running computer of vehicle and the back-end data service platform of vehicle in the present embodiment.
When vehicle drives into service provision point, from the formation computer of vehicle, obtain the identification information of vehicle through checkout equipment; This identification information can be that service provision point is the interior unique identification of its service range that vehicle provides, and also can be the unique identification of vehicle self identity; Then this identification information is sent to the server of service provision point.This server can obtain the vehicle relevant information corresponding with this identification information from the back-end data service platform according to this identification information.
Above-mentioned vehicle relevant information can comprise work state information, maintenance information and/or on-the-spot audio/video information etc.This work state information can regularly obtain and be sent to the back-end data service platform through car running computer; This maintenance information can be through car running computer and/or service provision point server record and be sent to the back-end data service platform; This scene audio/video information can write down on-the-spot audio/video informations such as the scene of the accident through car running computer, and is sent to the back-end data service platform.This work state information can specifically comprise: engine parameter information, tire air pressure information etc.
After obtaining the vehicle relevant information, this server can be analyzed this vehicle relevant information, and driving is to the classification of service result of vehicle; Such as the analysis of basis to work state information, the appropriate level that judgement need be overhauled distributes respective resources; So can promote the efficient of car inspection and repair or maintenance, and promote service experience.
With reference to Fig. 2, in another embodiment of the present invention, above-mentionedly also comprise after regularly obtaining the work state information of vehicle through car running computer:
The work state information that step S111, analysis are regularly obtained through car running computer;
Step S112, judged whether that abnormal conditions produce; When abnormal conditions produce, carry out step S113; Otherwise, finish;
Step S113, the unusual prompting message of generation are reminded the driver.
When vehicle ', can analyze the work state information that regularly obtains through car running computer, judge whether the vehicle in advancing has abnormal conditions to produce; Can form unusual prompting message immediately if there are abnormal conditions to produce, and show, note vehicle abnormality to remind the driver through the display screen of car running computer.These abnormal conditions can comprise: engine parameter is unusual, air bag is unusual etc.
With reference to Fig. 3, after finding that abnormal conditions are arranged, also comprise:
Step S114, judge whether occurrence of traffic accident according to said abnormal conditions; When occurrence of traffic accident, carry out step S115, otherwise, finish;
Step S115, the positional information that receives designated vehicle and the live video information of record, and/or the calling for help of reception designated vehicle.
Abnormal conditions according to above-mentioned concrete generation judge whether to have taken place the traffic accident accident; Such as the situation that air bag ejects occurring; Can be judged to be occurrence of traffic accident; Thereby can obtain the captured on-the-spot audio/video information of drive recorder through car running computer, and be sent to service specified through the back-end data service platform and provide on the server a little, in time to obtain the service of service provision point; And/or, utilize communication apparatus a calling for help to be provided through car running computer, such as dialing service 4S shop phone etc. automatically, with timely acquisition rescue to service specified.
Above-mentioned back-end data service platform can overlap with the server of above-mentioned service provision point, can on the back-end data service platform, realize the function of server simultaneously, also can on server, realize the function of this back-end data service platform simultaneously.The server that also can be back-end data service platform and service provision point is independent separately, such as the corresponding a plurality of servers of a back-end data service platform, and the corresponding a plurality of servers of perhaps a plurality of back-end data service platforms; Wherein these a plurality of servers can be same service provision points, also can be different service provision points.
In the above-mentioned Vehicular intelligent service method; The server of service provision point can be through in time obtaining the vehicle relevant information and analyzing; Thereby the current ruuning situation of anticipation vehicle also provides service plan (such as maintenance or maintenance etc.); Can promote vehicle and get into the efficient that service provision point overhauls or maintains, and promote service experience; Can in time analyze the abnormal conditions of vehicle ' and remind through car running computer, and when the designated vehicle occurrence of traffic accident, can in time receive information and/or callings for help such as its vehicle location, timely assistance to be provided, support vehicles and personnel's safety.
With reference to Fig. 4, an embodiment of the system of a kind of Vehicular intelligent service of the present invention is proposed.This system can comprise: information acquisition unit 21 and information analysis unit 22; This information acquisition unit 21 is used for the identification information according to the vehicle driving computer, obtains the vehicle relevant information; Said vehicle relevant information comprises work state information and/or maintenance information; This information analysis unit 22 is used for according to the analysis of said vehicle relevant information, forms the vehicle service classification results.
The system of the Vehicular intelligent service in the present embodiment can comprise the server of service provision point and/or the back-end data service platform of vehicle etc., can be equipped with the checkout equipment that detects the vehicle identification information in addition.Below be that the server of service provision point is that example is elaborated with this system.
When vehicle drives into service provision point, from the formation computer of vehicle, obtain the identification information of vehicle through checkout equipment; This identification information can be that service provision point is the interior unique identification of its service range that vehicle provides, and also can be the unique identification of vehicle self identity; Then this identification information is sent to the server of service provision point.The information acquisition unit 21 of this server can be obtained the vehicle relevant information corresponding with this identification information from the back-end data service platform according to this identification information.
Above-mentioned vehicle relevant information can comprise work state information, maintenance information and/or on-the-spot audio/video information etc.This work state information can regularly obtain and be sent to the back-end data service platform through car running computer; This maintenance information can be through car running computer and/or service provision point server record and be sent to the back-end data service platform; This scene audio/video information can write down on-the-spot audio/video informations such as the scene of the accident through car running computer, and is sent to the back-end data service platform.This work state information can specifically comprise: engine parameter information, tire air pressure information etc.
After obtaining the vehicle relevant information, the information analysis unit 22 of this server can be analyzed this vehicle relevant information, and driving is to the classification of service result of vehicle; Such as the analysis of basis to work state information, the appropriate level that judgement need be overhauled distributes respective resources; So can promote the efficient of car inspection and repair or maintenance, and promote service experience.
With reference to Fig. 5, said system also comprises: state acquiring unit 23 is used for regularly obtaining through car running computer the work state information of vehicle.
Said system also comprises: state analysis unit 24, abnormal deciding means 25 and unusual reminding unit 26; This state analysis unit 24 is used to analyze the work state information that regularly obtains through car running computer; This abnormal deciding means 25 is used to judge whether that abnormal conditions produce; This unusual reminding unit 26 is used for when abnormal conditions produce, and produces unusual prompting message and reminds the driver.
When vehicle ', this state analysis unit 24 can be analyzed the work state information that regularly obtains through car running computer, and this abnormal deciding means 25 can judge whether the vehicle in advancing has abnormal conditions to produce; If there are abnormal conditions to produce, this unusual reminding unit 26 can form unusual prompting message immediately, and shows through the display screen of car running computer, notes vehicle abnormality to remind the driver.These abnormal conditions can comprise: engine parameter is unusual, air bag is unusual etc.
With reference to Fig. 6, said system also comprises: accident judging unit 27 and information/calling for help receiving element 28; This accident judging unit 27 is used for judging whether occurrence of traffic accident according to said abnormal conditions; This information/calling for help receiving element 28 is used for when occurrence of traffic accident, receives the positional information of designated vehicle and the live video information of record, and/or receives the calling for help of designated vehicle.
Above-mentioned accident judging unit 27 can judge whether to have taken place the traffic accident accident according to the abnormal conditions of above-mentioned concrete generation; Such as the situation that air bag ejects occurring; Can be judged to be occurrence of traffic accident; Thereby can obtain the captured on-the-spot audio/video information of drive recorder through car running computer, and be sent to service specified through the back-end data service platform and provide in information on the server a little/calling for help receiving element 28, and the service of in time obtaining service provision point; And/or, utilize communication apparatus a calling for help to be provided through car running computer, such as dialing service 4S shop phone etc. automatically, with timely acquisition rescue to service specified.The server of vehicle and service provision point can be specified each other.
Above-mentioned back-end data service platform can overlap with the server of above-mentioned service provision point, can on the back-end data service platform, realize the function of server simultaneously, also can on server, realize the function of this back-end data service platform simultaneously.The server that also can be back-end data service platform and service provision point is independent separately, such as the corresponding a plurality of servers of a back-end data service platform, and the corresponding a plurality of servers of perhaps a plurality of back-end data service platforms; Wherein these a plurality of servers can be same service provision points, also can be different service provision points.
In the system of above-mentioned Vehicular intelligent service; The server of service provision point can be through in time obtaining the vehicle relevant information and analyzing; Thereby the current ruuning situation of anticipation vehicle also provides service plan (such as maintenance or maintenance etc.); Can promote vehicle and get into the efficient that service provision point overhauls or maintains, and promote service experience; Can in time analyze the abnormal conditions of vehicle ' and remind through car running computer, and when the designated vehicle occurrence of traffic accident, can in time receive information and/or callings for help such as its vehicle location, timely assistance to be provided, support vehicles and personnel's safety.
The above is merely the preferred embodiments of the present invention; Be not so limit claim of the present invention; Every equivalent structure or equivalent flow process conversion that utilizes instructions of the present invention and accompanying drawing content to be done; Or directly or indirectly be used in other relevant technical fields, all in like manner be included in the scope of patent protection of the present invention.
Claims (8)
1. a Vehicular intelligent service method is characterized in that, comprises step:
According to the identification information in the vehicle driving computer, obtain the vehicle relevant information; Said vehicle relevant information comprises work state information and/or maintenance information;
Analyze according to said vehicle relevant information, form the vehicle service classification results.
2. Vehicular intelligent service method according to claim 1 is characterized in that, saidly before the back-end data service platform obtains the step of vehicle relevant information, also comprises:
Regularly obtain the work state information of vehicle through car running computer.
3. Vehicular intelligent service method according to claim 2 is characterized in that, the said step of regularly obtaining the work state information of vehicle through car running computer also comprises afterwards:
The work state information that analysis is regularly obtained through car running computer;
Judged whether that abnormal conditions produce;
When abnormal conditions produce, produce unusual prompting message and remind the driver.
4. Vehicular intelligent service method according to claim 3 is characterized in that, also comprises after the said step when abnormal conditions:
Judge whether occurrence of traffic accident according to said abnormal conditions;
When occurrence of traffic accident, receive the positional information of designated vehicle and the live video information of record, and/or receive the calling for help of designated vehicle.
5. the system of a Vehicular intelligent service is characterized in that, comprising:
Information acquisition unit is used for the identification information according to the vehicle driving computer, obtains the vehicle relevant information; Said vehicle relevant information comprises work state information and/or maintenance information;
The information analysis unit is used for according to the analysis of said vehicle relevant information, forms the vehicle service classification results.
6. the system of Vehicular intelligent service according to claim 5 is characterized in that said system also comprises:
The state acquiring unit is used for regularly obtaining through car running computer the work state information of vehicle.
7. the system of Vehicular intelligent service according to claim 6 is characterized in that said system also comprises:
The state analysis unit is used to analyze the work state information that regularly obtains through car running computer;
Abnormal deciding means is used to judge whether that abnormal conditions produce;
Unusual reminding unit is used for when abnormal conditions produce, and produces unusual prompting message and reminds the driver.
8. the system of Vehicular intelligent service according to claim 7 is characterized in that said system also comprises:
The accident judging unit is used for judging whether occurrence of traffic accident according to said abnormal conditions;
Information/calling for help receiving element is used for when occurrence of traffic accident, receives the positional information of designated vehicle and the live video information of record, and/or receives the calling for help of designated vehicle.
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| CN2012101319814A CN102708674A (en) | 2012-04-28 | 2012-04-28 | Method and system of vehicle intelligent services |
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| CN2012101319814A CN102708674A (en) | 2012-04-28 | 2012-04-28 | Method and system of vehicle intelligent services |
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| CN104678962A (en) * | 2015-02-02 | 2015-06-03 | 天柱供电局 | Safety monitoring system used in power lines repairing operation and operating method based on safety monitoring system |
| CN105620391A (en) * | 2016-03-16 | 2016-06-01 | 宁波市江东精诚自动化设备有限公司 | Intelligent vehicle assistant system |
| CN106355933A (en) * | 2016-09-05 | 2017-01-25 | 深圳市双赢伟业科技股份有限公司 | Vehicle networking method and apparatus |
| CN106875724A (en) * | 2017-03-20 | 2017-06-20 | 九九九空中救护有限公司 | The processing method of car accident, method and rescue system that rescue service is provided |
| CN107798858A (en) * | 2017-09-28 | 2018-03-13 | 成都路行通信息技术有限公司 | A kind of vehicle collision information push method and system |
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| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20121003 |