CN102610016A - Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method - Google Patents
Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method Download PDFInfo
- Publication number
- CN102610016A CN102610016A CN2011100211282A CN201110021128A CN102610016A CN 102610016 A CN102610016 A CN 102610016A CN 2011100211282 A CN2011100211282 A CN 2011100211282A CN 201110021128 A CN201110021128 A CN 201110021128A CN 102610016 A CN102610016 A CN 102610016A
- Authority
- CN
- China
- Prior art keywords
- queue machine
- queue
- machine
- queuing
- current
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Landscapes
- Mobile Radio Communication Systems (AREA)
Abstract
The invention discloses a heterogeneous real-time queuing machine system, devices of the system and a remote queuing reservation method. The heterogeneous real-time queuing machine system comprises a queuing machine with a client side, and a server in network connection with the queuing machine. According to a user-sent request of querying the specified service type of the target queuing machine in a specified area, the server searches out the address of the target queuing machine and the current queuing information of a specified service type, and the address and the current queuing information of a second queuing machine which provides services same as or similar to services of the target queuing machine in the specified region and currently has the least amount of people queuing for the corresponding service type, and feeds back the searched information to the user. The system is formed by upgrading the existing queuing equipment of a service providing mechanism and organizing the upgraded queuing equipment into a network system, thus, the queuing time of people is saved, great convenience is provided for service transaction of people, and the load balance of the service resource is realized; and simultaneously, a queuing machine administrator can execute daily maintenance for the queuing machine remotely, and data support also can be provided for senior decision makers.
Description
Technical field
The present invention relates to a kind of queuing machine system, relate in particular to the method for real-time queuing machine system of a kind of isomery and the reservation of device remote queue thereof.
Background technology
At present; It all is the unit independent operating that nearly all service provides the queue machine of mechanism; For the public; This mode has caused the public must come queue machine preceding ability Query Information or row number, and the public goes in person and itself will expend time in, and also can't transacting business after might waiting for for a long time.Application number is that 20081011171.4 one Chinese patent application discloses a kind of remote query-reservation type queuing machine and query-reservation queuing method thereof; Its disclosed technical scheme has realized remote inquiry, appointment and queuing, yet, if the service that the public wants to go to provides mechanism's wait numerous; Even near the mechanism that same or similar service is provided is arranged; Queue number seldom but because the public does not understand these information, can't select short service of stand-by period that mechanism is provided; This has caused service to provide meeting of mechanism unbalanced on the one hand, also causes the unnecessary wait as long for of the public on the other hand.
Summary of the invention
The object of the present invention is to provide real-time queuing machine system of a kind of isomery and device thereof to address the above problem.
For achieving the above object; One aspect of the present invention provides a kind of isomery real-time queue machine; Comprise the queue machine body that can be connected with server network; Client and queueing message storage unit are installed on the said queue machine body, and said queueing message cell stores has the queueing message of said queue machine body, also comprises the information configuration unit; Be used to preserve the unique sign of queue machine, affiliated service organization title and address, be provided with and daily management of store queue machine and the required data management information of maintenance.
The real-time queue machine of isomery of the present invention, said client comprises:
Trigger is used to monitor said queueing message storage unit, when the queueing message in the said queueing message storage unit changes, and trigger event notice adapter;
Adapter; The queueing message that is used for after receiving said trigger event, reading the current storage of said queueing message storage unit sends it to said server; Perhaps; When receiving the row number instruction that said server sends, in the current queueing message of the specified service types of said queueing message storage unit, insert row number information.
On the other hand; The present invention also provides a kind of isomery real-time queuing machine system; Comprise the real-time queue machine of above-mentioned isomery; And the server that is connected with said queuing network; Said server searches out the address of said target queue machine and the current queueing message of specified service types according to the query requests to the specified service types of appointed area internal object queue machine that the user sends, and said the appointed area in and said target queue machine the address and the current queueing message of the second minimum queue machine of the current corresponding service type queue number of same or similar business are provided, and it is returned to said user.
The real-time queuing machine system of isomery of the present invention is characterized in that, said server comprises:
The data interaction unit; Be used to receive queue machine sends self current queueing message, send it to database, check the instruction queue of said database; The instruction of row number in the said instruction queue is sent to corresponding queue machine; Check the prompting formation of said database, when in reminding formation, having alert requests to satisfy alert condition, send the prompting instruction to the short message service unit;
The Web website; Be used to receive query requests and data management request that the user sends through WEB or WAP mode to the specified service types of appointed area internal object queue machine; When receiving said query requests, search for said database, search out the address of said target queue machine and the current queueing message of specified service types; And address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the said appointed area; And it is returned to said user, when receiving said data management request, generate the data management instruction and send to said database;
The short message service unit; Be used to receive query requests short message, row number request short message and making prompting request short message that the user sends through mobile phone to the specified service types of appointed area internal object queue machine; When receiving said query requests short message; Search for said database, search out the address of said target queue machine and the current queueing message of specified service types, and address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the said appointed area; And it is returned to said user's mobile phone; When receiving said row number request short message, generate the row number instruction and send to said database, when receiving said making prompting request short message; Generate and remind formation to be sent to said database, wait to receive the mobile phone transmission reminding short messages of the prompting instruction back of said data interaction unit to respective user;
Said database is used to preserve the prompting instruction of sending in the current queueing message of the queue machine that sends said data interaction unit, data management instruction that said Web website sends and said short message service unit and reminds formation.
The real-time queuing machine system of isomery of the present invention is characterized in that, said database comprises:
The queueing message Basic Information Table is stored with the unique sign of queue machine, queue machine institutional affiliation title, the ID of queue machine affiliated unit, the ID of queue machine affiliated function, queue machine address, queue machine address another name, near terrestrial reference title;
Queue machine row number information table is stored with the number of the unique sign of queue machine, queue machine COS ID, each COS current service of queue machine, the wait number of each COS of queue machine, the current last number of formation of each COS of queue machine, the moment of lastest imformation;
The queue machine note is reminded table, is stored with the moment of the unique sign of queue machine, queue machine COS ID, alert condition, prompting phone number, alert state, making prompting, the moment that transmission is reminded;
Queue machine row number table, be stored with the unique sign of queue machine, queue machine COS ID, arrange the mobile phone, row number state, the moment of making prompting, the moment of sending row number of number, application row number;
Queue machine supervisory instruction table is stored with the moment of the unique sign of queue machine, queue machine supervisory instruction ID, the keeper ID that issues operation, supervisor status, making prompting, the moment of sending row number.
Again on the one hand, the present invention also provides the method for the remote queue reservation of the real-time queuing machine system of a kind of above-mentioned isomery, may further comprise the steps:
Receive the query requests of user to the specified service types of appointed area internal object queue machine;
Search out the address of said target queue machine and the current queueing message of specified service types; And address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the said appointed area, and it is returned to said user;
Receive the row number request that said user sends, in the current queueing message of the corresponding service type of the current queueing message of the specified service types of said target queue machine or said second queue machine, insert row number information and said row number information is sent to said user.
The method of remote queue of the present invention reservation, said row number information is sent to said user after, also comprise:
Receive the making prompting request that contains alert condition that said user sends;
When the service number of the specified service types that the queue machine of selecting as said user is current satisfies alert condition, send reminding short messages to said user.
The method of remote queue reservation of the present invention, said user sends said query requests through WEB, short message or WAP mode, and said user sends said row number request and said making prompting request through short message way.
The method of remote queue reservation of the present invention, when sending query requests and making prompting request through short message way, its corresponding short message comprises following form:
Query requests short message: CX+ intended target+type of service;
Row number request short message: PH+ intended target+type of service;
Making prompting request short message: TX+ intended target+type of service+prompting number.
The real-time queuing machine system of isomery of the present invention comprises the real-time queue machine of isomery; And the server that is connected with queuing network; Server searches out the address of target queue machine and the current queueing message of specified service types according to the query requests to the specified service types of appointed area internal object queue machine that the user sends; And address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the appointed area, and it is returned to the user.Like this; For the public, the public can pass through WEB, WAP or short message way online query queueing message before removing service organization's transacting business, thereby can select the less queue machine (being the less service network of queue number) of queue number in the appointed area; Remove the on-the-spot row number of queue machine then or pass through the short massage remote row number; Thereby saved queuing time, made things convenient for transacting business, and made Service Source reach load balancing.
In addition; The real-time queuing machine system of isomery of the present invention also has prompting function, and after being discharged to number, the time of waiting for if desired is longer; The public can be through the making prompting that sends SMS message; Before not receiving reminding short messages, the public can handle other things, thereby has further practiced thrift the public's time.And for service provides mechanism, because the queue machine networking has made full use of original queue machine device resource, rather than the queue machine that more renews, thereby make service provide the queue machine networking cost of mechanism to reduce greatly.
Description of drawings
Fig. 1 is the real-time queuing machine system structural representation of isomery of the present invention;
Fig. 2 is the mutual synoptic diagram between queue machine in the real-time queuing machine system of isomery of the present invention-data interaction unit-database-short message service unit;
Fig. 3 is the mutual synoptic diagram between short message service unit-database in the real-time queuing machine system of isomery of the present invention;
Fig. 4 is the mutual synoptic diagram between Web website-database in the real-time queuing machine system of isomery of the present invention.
Embodiment
Be described in detail below in conjunction with the embodiment of accompanying drawing present embodiment:
With reference to shown in Figure 1; The real-time queuing machine system of the isomery of present embodiment comprises that server and several are equipped with the queue machine that same or similar service is provided of network adapter (like ethernet nic or mobile Internet access card) and client (queue machine that only draws among Fig. 1 is as representative); No matter whether the queue machine of networking be same model; As long as it is that Windows, WindowsCE or (SuSE) Linux OS are installed, Ethernet card can be installed or the mobile Internet access card get final product, the queue machine of present main flow all satisfies this condition; And server comprises data interaction unit, short message service unit, Web website and database, wherein:
Each queue machine is used for when the queueing message of self has the mutual interval of upgrading perhaps data interaction unit setting to arrive; The client queueing message that self is current sends to the data interaction unit; Fetch the row number instruction and data supervisory instruction of sending the data interaction unit simultaneously and carry out, the execution result with correspondence after complete sends to the data interaction unit; The data interaction unit is used to receive queue machine sends self current queueing message, sends it to database, and the prompting formation of inspection database when in reminding formation, having alert requests to satisfy alert condition, is sent to the short message service unit and to be reminded instruction.
The data interaction unit is used to receive queue machine sends self current queueing message; Send it to database; The instruction queue of inspection database is sent to corresponding queue machine with the instruction of the row number in the instruction queue, the prompting formation of inspection database; When in reminding formation, having alert requests to satisfy alert condition, send the prompting instruction to the short message service unit.
The Web website is used to receive query requests and the data management request to the specified service types of appointed area internal object queue machine that the user sends through WEB or WAP mode; When receiving query requests; Search database; Search out the address of target queue machine and the current queueing message of specified service types, and address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with the target queue machine in the appointed area, and it is returned to the user; When receiving the data management request, generate the data management instruction and send to database.
The short message service unit is used to receive query requests short message, row number request short message and the making prompting request short message to the specified service types of appointed area internal object queue machine that the user sends through mobile phone; When receiving the query requests short message; Search database; Search out the address of target queue machine and the current queueing message of specified service types; And address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with the target queue machine in the appointed area, and it is returned to user's mobile phone, when receiving the row number request short message; Generate the row number instruction and send to database; When receiving the making prompting request short message, generate and remind formation to be sent to database, wait to receive the mobile phone transmission reminding short messages of the prompting instruction back of data interaction unit to respective user.
Database is used to preserve current queueing message, the data management instruction of Web website transmission and the prompting instruction and the prompting formation that the short message service unit sends of queue machine of data interaction unit transmission, and wherein, database is following information table mainly:
Table one, queue machine Basic Information Table
| The field title | Type | Remarks |
| ID | BigInt | The unique sign of queue machine |
| name | Varchar | Queue machine institutional affiliation title |
| com_id | BigInt | The ID of queue machine affiliated unit |
| depart_di | BigInt | The ID of queue machine affiliated function |
| location | Varchar | The queue machine address |
| loc_tag | Varchar | Queue machine address another name, near terrestrial reference title |
Table two, queue machine row number information table
| The field title | Type | Remarks |
| ID | BigInt | The unique sign of queue machine |
| service_id | Int | Queue machine COS ID |
| serve_number | Int | The number of each COS current service of queue machine |
| wait_number | Int | The wait number of each COS of queue machine |
| last_number | Int | The current last number of the formation of each COS of queue machine |
| current_time | TimeStamp | The moment of lastest imformation |
Table three, queue machine note are reminded table
| The field title | Type | Remarks |
| ID | BigInt | The unique sign of queue machine |
| service_id | Int | Queue machine COS ID |
| alert_number | Int | Alert condition need be sent note and reminded when calling this row number |
| ?mobile_number | Varchar | Remind phone number, send to this cell-phone number and remind |
| state | Varchar | Alert state (do not remind, remind, fail) |
| create_time | TimeStamp | The moment of making prompting |
| alert_time | TimeStamp | Send the moment of reminding |
Table four, queue machine row number table
| The field title | Type | Remarks |
| ID | BigInt | The unique sign of queue machine |
| service_id | Int | Queue machine COS ID |
| got_number | Int | Arrange number |
| ?mobile_number | Varchar | The mobile phone of application row number |
| state | Varchar | Row number state (do not arrange in numerical order, arrange in numerical order, fail) |
| create_time | TimeStamp | The moment of making prompting |
| send_time | TimeStamp | Send the moment of row number |
Table five, queue machine supervisory instruction table
| The field title | Type | Remarks |
| ID | BigInt | The unique sign of queue machine |
| direct_id | Int | Queue machine supervisory instruction ID |
| issuer_id | BigInt | The keeper ID of issue operation |
| state | Varchar | Supervisor status (do not accomplish, accomplish, fail) |
| ?create_time | TimeStamp | The moment of making prompting |
| send_time | TimeStamp | Send the moment of row number |
Wherein, Client comprises trigger (be kept on the storage space of queue machine because the queue machine information of current main-stream queue machine all is form with certain file (comprising database), generally can give tacit consent to trigger is the computer documents watch-dog), adapter, queueing message storage unit and information configuration unit again.Trigger is used to monitor the queueing message storage unit, when the queueing message of queueing message storage unit changes, and trigger event notice adapter.The queueing message that adapter is used for after receiving trigger event, reading the current storage of queueing message storage unit sends to the data interaction unit; Fetch row number instruction and data supervisory instruction (for example the local backup queue machine data, remote backup queue machine data and remove the queue machine ephemeral data of data interaction unit simultaneously; Can also expand as required) and to carry out, the execution result with correspondence after complete sends to the data interaction unit.Certainly trigger and adapter are all configurable, so that according to the queue machine model different realizations is arranged.The information configuration unit is used to preserve the unique sign of queue machine, affiliated service organization title and address; Also store queue machine daily management is set and safeguards that required data management information (for example needs the backup file position; The local backup file, remote backup address, regularly the temporary file position of deletion; Need the document location of renewal etc.); According to queue machine keeper daily servicing needs and the concrete characteristic of queue machine, data management information can customize after the client completion is installed, and following table is that data management information appearance is single:
Wherein, the short message service unit comprises that specifically short message receives device, note resolver, search engine and short message transmitter, and short message receives device and is used to receive query requests short message, row number request short message and the making prompting request short message that the user sends.The note resolver is used for that short message is received the short message that device receives and carries out dissection process; When resolve be the query requests short message time; The calling search engine search database; Obtain Query Result and near the current queueing message of other queue machine; When what resolve is when arranging in numerical order request short message, directly will specify the ID of queue machine and specified queue type thereof to be saved in the row number instruction queue of specifying queue machine, and perhaps calling search engine is searched for the queue machine information of the specified queue type in other queue machines that identical or close business are provided in the appointed area from database; And inquire about the ID of the minimum queue machine of queue number wherein; Then with the phone number of respective user, the ID of queue machine and the row number instruction queue that queue type is saved in queue machine thereof, when resolve be the making prompting request short message time, ID, queue type and the prompting number of the phone number of respective user, corresponding queue machine is saved in the prompting formation of queue machine.Query Result that the short message transmitter is used for the note resolver is got access to and near the current queueing message of other queue machine are sent to respective user through note mobile phone; When receiving the prompting instruction that the data interaction unit sends, to the mobile phone transmission reminding short messages of respective user.
Wherein, the form of above-mentioned query requests short message can adopt: CX+ intended target+type of service, and two elegant subbranches of CX Bank of Beijing Renminbi for example, its implication is: the queueing message of the RMB business of two elegant subbranches of inquiry Bank of Beijing; The form of row number request short message can adopt: PH+ intended target+type of service, Zhong Guan-cun, PH Haidian District National Industrial and Commercial Bank of China financing gold for example, its implication is: near the row of the National Industrial and Commercial Bank of China financing gold the Zhong Guan-cun, Haidian District, Beijing City professional number; The form of making prompting request short message can adopt: TX+ intended target+type of service+prompting number; Two elegant individuals of subbranches professional 100 of TX Bank of Beijing for example; Its implication is: the individual service queue of two elegant subbranches of Bank of Beijing sends reminding short message when serving No. 100; Therefore before serving No. 100, the user can utilize the time of wait to handle other things.
Wherein, The WEB website specifically comprises information process unit, administrative unit, search engine, decision support unit and data miner; Information process unit is used to receive the query requests to intended target that public users is sent through WEB or WAP mode; The calling search engine search database is returned Query Result and near the current queueing message of other queue machine is sent to public users.Administrative unit is used to receive the local backup queue machine data command and the instruction of removing queue machine ephemeral data that the queue machine administrator sends through WEB or WAP mode; With local backup queue machine data command with remove the instruction of queue machine ephemeral data and be sent to database, and fetch corresponding execution result and be sent to the queue machine administrator.The decision support unit is used to receive the remote backup queue machine data command that decision of the senior level person user sends through WEB or WAP mode; Call data miner according to remote backup queue machine data command queueing message generation form corresponding in the database is sent to decision of the senior level person user, supply its decision references.
Referring to figs. 2 to shown in Figure 4, be the signaling process figure of the method for the remote queue reservation of the real-time queuing machine system of isomery of present embodiment.Wherein, as shown in Figure 2, specifically comprise following process alternately between queue machine-data interaction unit-database-short message service unit:
Automatically move trigger after starting queue machine; If the queue machine data file changes (for example public row number and number calling machine call out the numbers etc.); Or the time interval of configuration and server interaction then; The trigger adapter reads the data interaction unit that queue machine information sends to (comprising the various queue types of queue machine, various formation wait number, the number of current service and maximum row number etc.) server end, and the digital data interactive unit is saved in the queue machine information of receiving in the queueing message table of database.After this; The note of this queue machine individual queue type of data interaction unit inspection is reminded formation; If the current service number satisfies the note alert condition; Then the notifying messages transmitter sends reminding short message to the mobile phone of making prompting; And upgrading the state of the request sent note, the data interaction unit reads the row number request and the supervisory instruction formation of this queue machine individual queue type then, if do not satisfy alert condition then the data interaction unit directly reads the row number request and the supervisory instruction formation of this queue machine individual queue type.After row number request of reading this queue machine individual queue type and supervisory instruction formation; The data interaction unit returns to queue machine with request of queue machine row number and supervisory instruction formation; Whether queue machine then detects has supervisory instruction, if having then according to configuration information execution command, further judged whether the row number request then; If do not have supervisory instruction then queue machine has directly judged whether row number request; If the row number request is arranged, then queue machine asks to add row number information to corresponding formation according to row number, and execution result is sent to the data interaction unit with the row number result; If not row number request, then queue machine directly sends to the data interaction unit with execution result with the row number result.After execution result is sent to the data interaction unit with the row number result; Whether the data interaction unit judges has the supervisory instruction result, if having then according to return message update instruction executing state, further judged whether the row number result then; If do not have the supervisory instruction result then directly judged whether the row number result; If the row number result is arranged, then the data interaction unit sends the instruction comprise the result that arranges in numerical order to the short message service unit, the short message service unit to the user of correspondence send arrange number.
Wherein, as shown in Figure 3, the process mutual specific as follows between short message service unit-database:
The public sends query requests note, making prompting request note or row number request note to note receiver through mobile phone; The short breath that the note receiver will receive sends the note resolver to, and whether note resolver checking messaging format is correct, if format error; Then the notifying messages transmitter returns " format error of the short breath of request " note to this mobile phone; And subsidiary correct request messaging format, if correct format, then resolving should short breath.When parsing query requests; Search engine is inquired about the service organization in the appointed area in database; Return " do not have the service organization that specify zone in " note through note resolver notifying messages transmitter to this mobile phone if this mechanism does not exist, if this mechanism exists, then search engine is searched for the queueing message of the service organization that has inquired in database; Through note resolver notifying messages transmitter Query Result is sent to this this mobile phone; Query Result comprises: organization names, address, the queue number of each service class queues.When parsing the row number request; Search engine is inquired about the service organization in the appointed area in database; Return " do not have the service organization that specify zone in " through note resolver notifying messages transmitter to this mobile phone if this mechanism does not exist, if this mechanism exists, search engine further judges whether to exist specified services; If there is not this specified services; Then " this service organization does not have this service " note is sent to this mobile phone,, then is saved in the row number formation of this specified services in the database by the request of will arranging in numerical order of note resolver if there is this specified services through note resolver notifying messages transmitter.When parsing the making prompting request; Whether the row number of note resolver this Notified body of inspection and specified services exists; If do not exist then notifying messages transmitter feedback " row number that does not have appointment mechanism and specified services " note; If exist, then whether the row number of Notified body specified service types current service cried in the note resolver inspection database, if do not cry; Then note is resolved alert requests is saved in the prompting formation of specified service types of Notified body in the database; If cried, then note parsing notifying messages transmitter sends to this mobile phone with the number of the specified service types current service of Notified body, reminds the public to remove transacting business.
Wherein, as shown in Figure 4, mutual between Web website-database specifically comprises following process:
For the public, the public access information management unit, organization names that input will be inquired about and zone, search engine is searched for the information of Notified body in this zone in database, and information management unit is to public's display of search results.
For the queue machine supvr; Queue machine supvr Access Management Access unit; Administrative unit shows the queue machine under this queue machine supvr authority; The queue machine supvr selects the queue machine that will operate and the corresponding operating that carries out, and administrative unit is saved in queue machine and the operation selected in the database queue machine instruction queue table, and administrative unit shows the state of preserving successful information and each operation.
For the decision maker, decision maker's access decision supporter, the decision maker selects the statistical information type: 1. the current queueing message of each queue machine in the authority; 2. the queueing message of each queue machine fixed time section in the authority; 3. each queue machine section in rush hour in the authority; 4. each queue machine queue number trend in the authority; 5. specify the at the appointed time comparison of section queue number of queue machine in the authority; 6. the more queue machine region of queue number in the authority, and selection display type: form, histogram, cake chart.Data miner is according to the information type of selecting then, the queue machine information in the staqtistical data base this user right under, and statistics returns to the demonstration of decision support unit.
Above embodiment describes preferred implementation of the present invention; Be not that scope of the present invention is limited; Design under the prerequisite of spirit not breaking away from the present invention; Various distortion and improvement that the common engineering technical personnel in this area make technical scheme of the present invention all should fall in the definite protection domain of claims of the present invention.
Claims (9)
1. real-time queue machine of isomery; Comprise the queue machine body that can be connected with server network, client and queueing message storage unit are installed on the said queue machine body, said queueing message cell stores has the queueing message of said queue machine body; It is characterized in that; Also comprise the information configuration unit, be used to preserve the unique sign of queue machine, affiliated service organization title and address, be provided with and daily management of store queue machine and the required data management information of maintenance.
2. the real-time queue machine of isomery according to claim 1 is characterized in that said client comprises:
Trigger is used to monitor said queueing message storage unit, when the queueing message in the said queueing message storage unit changes, and trigger event notice adapter;
Adapter; The queueing message that is used for after receiving said trigger event, reading the current storage of said queueing message storage unit sends it to said server; Perhaps; When receiving the row number instruction that said server sends, in the current queueing message of the specified service types of said queueing message storage unit, insert row number information.
3. real-time queuing machine system of isomery; Comprise the real-time queue machine of the described isomery of claim 1; And the server that is connected with said queuing network; It is characterized in that; Said server searches out the address of said target queue machine and the current queueing message of specified service types according to the query requests to the specified service types of appointed area internal object queue machine that the user sends, and said the appointed area in and said target queue machine the address and the current queueing message of the second minimum queue machine of the current corresponding service type queue number of same or similar business are provided, and it is returned to said user.
4. the real-time queuing machine system of isomery according to claim 3 is characterized in that said server comprises:
The data interaction unit; Be used to receive queue machine sends self current queueing message, send it to database, check the instruction queue of said database; The instruction of row number in the said instruction queue is sent to corresponding queue machine; Check the prompting formation of said database, when in reminding formation, having alert requests to satisfy alert condition, send the prompting instruction to the short message service unit;
The Web website; Be used to receive query requests and data management request that the user sends through WEB or WAP mode to the specified service types of appointed area internal object queue machine; When receiving said query requests; Search for said database; Search out the address of said target queue machine and the current queueing message of specified service types, and address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the said appointed area, and it is returned to said user; When receiving said data management request, generate the data management instruction and send to said database;
The short message service unit; Be used to receive query requests short message, row number request short message and making prompting request short message that the user sends through mobile phone to the specified service types of appointed area internal object queue machine; When receiving said query requests short message; Search for said database; Search out the address of said target queue machine and the current queueing message of specified service types, and address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the said appointed area, and it is returned to said user's mobile phone; When receiving said row number request short message, generate the row number instruction and send to said database; When receiving said making prompting request short message, generate and remind formation to be sent to said database, wait that the prompting instruction back of receiving said data interaction unit sends reminding short messages to the mobile phone of respective user;
Said database is used to preserve the prompting instruction of sending in the current queueing message of the queue machine that sends said data interaction unit, data management instruction that said Web website sends and said short message service unit and reminds formation.
5. the real-time queuing machine system of isomery according to claim 4 is characterized in that said database comprises:
The queueing message Basic Information Table is stored with the unique sign of queue machine, queue machine institutional affiliation title, the ID of queue machine affiliated unit, the ID of queue machine affiliated function, queue machine address, queue machine address another name, near terrestrial reference title;
Queue machine row number information table is stored with the number of the unique sign of queue machine, queue machine COS ID, each COS current service of queue machine, the wait number of each COS of queue machine, the current last number of formation of each COS of queue machine, the moment of lastest imformation;
The queue machine note is reminded table, is stored with the moment of the unique sign of queue machine, queue machine COS ID, alert condition, prompting phone number, alert state, making prompting, the moment that transmission is reminded;
Queue machine row number table, be stored with the unique sign of queue machine, queue machine COS ID, arrange the mobile phone, row number state, the moment of making prompting, the moment of sending row number of number, application row number;
Queue machine supervisory instruction table is stored with the moment of the unique sign of queue machine, queue machine supervisory instruction ID, the keeper ID that issues operation, supervisor status, making prompting, the moment of sending row number.
6. the method for the remote queue of the real-time queuing machine system of the said isomery of claim 3 reservation is characterized in that, may further comprise the steps:
Receive the query requests of user to the specified service types of appointed area internal object queue machine;
Search out the address of said target queue machine and the current queueing message of specified service types; And address and current queueing message that the second minimum queue machine of the current corresponding service type queue number of same or similar business is provided with said target queue machine in the said appointed area, and it is returned to said user;
Receive the row number request that said user sends, in the current queueing message of the corresponding service type of the current queueing message of the specified service types of said target queue machine or said second queue machine, insert row number information and said row number information is sent to said user.
7. the method for remote queue according to claim 6 reservation is characterized in that, said row number information is sent to said user after, also comprise:
Receive the making prompting request that contains alert condition that said user sends;
When the service number of the specified service types that the queue machine of selecting as said user is current satisfies alert condition, send reminding short messages to said user.
8. the method for remote queue reservation according to claim 7 is characterized in that said user sends said query requests through WEB, short message or WAP mode, and said user sends said row number request and said making prompting request through short message way.
9. the method for remote queue reservation according to claim 8 is characterized in that, when sending query requests and making prompting request through short message way, its corresponding short message comprises following form:
Query requests short message: CX+ intended target+type of service;
Row number request short message: PH+ intended target+type of service;
Making prompting request short message: TX+ intended target+type of service+prompting number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011100211282A CN102610016A (en) | 2011-01-19 | 2011-01-19 | Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011100211282A CN102610016A (en) | 2011-01-19 | 2011-01-19 | Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102610016A true CN102610016A (en) | 2012-07-25 |
Family
ID=46527354
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011100211282A Pending CN102610016A (en) | 2011-01-19 | 2011-01-19 | Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN102610016A (en) |
Cited By (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103020860A (en) * | 2012-12-11 | 2013-04-03 | 中国农业银行股份有限公司 | Banking business progress query method and business server |
| CN103200557A (en) * | 2013-04-02 | 2013-07-10 | 四川长虹电器股份有限公司 | Information interaction method based on intelligent mobile terminal |
| CN103326935A (en) * | 2013-07-18 | 2013-09-25 | 华南师范大学 | Method and system for intelligently waiting based on microblog platform |
| CN104008594A (en) * | 2014-05-21 | 2014-08-27 | 深圳如果技术有限公司 | Queuing method, client and server |
| CN104852941A (en) * | 2014-02-18 | 2015-08-19 | 郑建锋 | Web service system and method facing area |
| CN106652147A (en) * | 2016-12-12 | 2017-05-10 | 上海斐讯数据通信技术有限公司 | Queuing people number inquiring device and method |
| CN107195064A (en) * | 2017-05-26 | 2017-09-22 | 四川鸣医科技有限公司 | A kind of automatic reservation queuing system for handling reservation CT examination |
| CN107424282A (en) * | 2017-07-31 | 2017-12-01 | 安徽云软信息科技有限公司 | A kind of queuing management method based on building Cloud Server |
| CN107610310A (en) * | 2017-08-10 | 2018-01-19 | 深圳益创信息科技有限公司 | One kind is lined up processing method, server and computer-readable storage medium |
| CN108091030A (en) * | 2017-12-21 | 2018-05-29 | 中国联合网络通信集团有限公司 | Automatic row number treating method and apparatus |
| WO2019028782A1 (en) * | 2017-08-10 | 2019-02-14 | 深圳益创信息科技有限公司 | Queue processing method, server and computer storage medium |
| CN111277618A (en) * | 2018-12-05 | 2020-06-12 | 北京嘀嘀无限科技发展有限公司 | Information pushing method and device, electronic equipment and storage medium |
| CN112102554A (en) * | 2020-09-11 | 2020-12-18 | 北京百度网讯科技有限公司 | Service processing method, service processing device, electronic equipment and storage medium |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101079159A (en) * | 2007-07-02 | 2007-11-28 | 汤小乘 | Method for implementing remote queuing and its dedicated system and queue machine |
| CN101110137A (en) * | 2007-08-09 | 2008-01-23 | 深圳市奥拓电子有限公司 | Flexible intelligent queuing management method and system |
| CN101483615A (en) * | 2008-01-12 | 2009-07-15 | 郑志豪 | Remote number obtaining method and system |
| CN101551922A (en) * | 2009-05-13 | 2009-10-07 | 郑志豪 | A method and system for remotely fetching number |
| CN101582180A (en) * | 2008-05-16 | 2009-11-18 | 深圳市华骏电气有限公司 | Remote query-reservation type queuing machine and remote query-reservation queuing method |
-
2011
- 2011-01-19 CN CN2011100211282A patent/CN102610016A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101079159A (en) * | 2007-07-02 | 2007-11-28 | 汤小乘 | Method for implementing remote queuing and its dedicated system and queue machine |
| CN101110137A (en) * | 2007-08-09 | 2008-01-23 | 深圳市奥拓电子有限公司 | Flexible intelligent queuing management method and system |
| CN101483615A (en) * | 2008-01-12 | 2009-07-15 | 郑志豪 | Remote number obtaining method and system |
| CN101582180A (en) * | 2008-05-16 | 2009-11-18 | 深圳市华骏电气有限公司 | Remote query-reservation type queuing machine and remote query-reservation queuing method |
| CN101551922A (en) * | 2009-05-13 | 2009-10-07 | 郑志豪 | A method and system for remotely fetching number |
Cited By (16)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103020860A (en) * | 2012-12-11 | 2013-04-03 | 中国农业银行股份有限公司 | Banking business progress query method and business server |
| CN103200557B (en) * | 2013-04-02 | 2015-12-09 | 四川长虹电器股份有限公司 | A kind of information interacting method based on intelligent mobile terminal |
| CN103200557A (en) * | 2013-04-02 | 2013-07-10 | 四川长虹电器股份有限公司 | Information interaction method based on intelligent mobile terminal |
| CN103326935A (en) * | 2013-07-18 | 2013-09-25 | 华南师范大学 | Method and system for intelligently waiting based on microblog platform |
| CN103326935B (en) * | 2013-07-18 | 2017-09-19 | 华南师范大学 | The method and system that a kind of intelligence based on microblog is waited in turn |
| CN104852941A (en) * | 2014-02-18 | 2015-08-19 | 郑建锋 | Web service system and method facing area |
| CN104008594B (en) * | 2014-05-21 | 2016-09-07 | 深圳如果技术有限公司 | A kind of queuing strategy and server |
| CN104008594A (en) * | 2014-05-21 | 2014-08-27 | 深圳如果技术有限公司 | Queuing method, client and server |
| CN106652147A (en) * | 2016-12-12 | 2017-05-10 | 上海斐讯数据通信技术有限公司 | Queuing people number inquiring device and method |
| CN107195064A (en) * | 2017-05-26 | 2017-09-22 | 四川鸣医科技有限公司 | A kind of automatic reservation queuing system for handling reservation CT examination |
| CN107424282A (en) * | 2017-07-31 | 2017-12-01 | 安徽云软信息科技有限公司 | A kind of queuing management method based on building Cloud Server |
| CN107610310A (en) * | 2017-08-10 | 2018-01-19 | 深圳益创信息科技有限公司 | One kind is lined up processing method, server and computer-readable storage medium |
| WO2019028782A1 (en) * | 2017-08-10 | 2019-02-14 | 深圳益创信息科技有限公司 | Queue processing method, server and computer storage medium |
| CN108091030A (en) * | 2017-12-21 | 2018-05-29 | 中国联合网络通信集团有限公司 | Automatic row number treating method and apparatus |
| CN111277618A (en) * | 2018-12-05 | 2020-06-12 | 北京嘀嘀无限科技发展有限公司 | Information pushing method and device, electronic equipment and storage medium |
| CN112102554A (en) * | 2020-09-11 | 2020-12-18 | 北京百度网讯科技有限公司 | Service processing method, service processing device, electronic equipment and storage medium |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102610016A (en) | Heterogeneous real-time queuing machine system, devices of system and remote queuing reservation method | |
| US20020095342A1 (en) | Robotic waiter | |
| CN103380603A (en) | System and method for distributing meaningful clinical alerts | |
| CN100472523C (en) | Synchronizing server and device data using device data schema | |
| CN109802881A (en) | A kind of orientation prompting processing method and processing device of group chat message | |
| CN104200557A (en) | System and method for realizing intelligent number taking by using handheld equipment | |
| CN101176360A (en) | Wireless paging system | |
| WO2018096872A1 (en) | Business management apparatus, business management method, and recording medium | |
| EP3180764A1 (en) | Fail-safe electronic restaurant management system | |
| CN202167025U (en) | Self-service order system | |
| JP4782619B2 (en) | Management support apparatus, management support method, and computer program for managing correspondence with electronic mail | |
| WO2019042432A1 (en) | Information interaction method and system | |
| JP2003323582A (en) | Electronic document system using mobile telephone | |
| CN102333299A (en) | Method for providing information of contact | |
| JP2016040658A (en) | Inventory support device, inventory support method, and program | |
| JP5398298B2 (en) | Alert information creation system and alert information creation program | |
| JP2012174160A (en) | Information providing method, management server and program | |
| CN113449493A (en) | Method, device and equipment for generating report based on historical data and storage medium | |
| US20160055460A1 (en) | Method and system for a scheduling system | |
| JP2017073011A (en) | Customer information notification system, customer information notification device, customer information notification method and computer program | |
| JP2005190147A (en) | Maintenance service management system and method | |
| JP2008123191A (en) | Operation management server, operation management method and computer program | |
| JP2007164365A (en) | Business support system, method and program | |
| KR20140042348A (en) | Service system for informing event and alarming event apparatus thereof and alarming event method thereof | |
| KR100420551B1 (en) | A system for synchronizing database of client systems and database of a host system and a method thereof |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
| WD01 | Invention patent application deemed withdrawn after publication |
Application publication date: 20120725 |