CN102567542A - Method and equipment for creating merchant database - Google Patents
Method and equipment for creating merchant database Download PDFInfo
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- CN102567542A CN102567542A CN2012100047916A CN201210004791A CN102567542A CN 102567542 A CN102567542 A CN 102567542A CN 2012100047916 A CN2012100047916 A CN 2012100047916A CN 201210004791 A CN201210004791 A CN 201210004791A CN 102567542 A CN102567542 A CN 102567542A
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Abstract
The invention provides a method for creating a merchant database, which is characterized by including the stepsof: receiving and analyzing information uploaded by a user terminal, and creating a database index; and extracting information of interactive behavior of the user with merchants and improving the database. The invention further provides equipment for creating the merchant database. The created database can be helpful for the user to perfect information of merchant items in a merchant list, the user selects to interact with the specific merchants by checking the information of the merchant items, data generated in the process can be spontaneously updated in the database so that the data in the database is perfected, and the database can subsequently provide various interactive functions for the user and the merchants.
Description
Technical field
The present invention relates to field of computer technology, particularly a kind of method and equipment thereof of setting up merchant database.
Background technology
In commercial operation, trade company can be to having business relations with it or existing the user of business relations possibility to set up data item, and all user's data items have constituted the database of trade company jointly.This does further communication later on for user and trade company and provides convenience.But its shortcoming is also obvious, and these databases are exclusive by businessman, and the database of a plurality of businessmans does not combine; Database for each businessman; The user can only therefrom inquire own consumption situation in this businessman, lacks the understanding to self whole consumption situation, if the user wants to understand the integral body consumption situation of self; Need analyze voluntarily again from the different businessmans information that inquires, use very inconvenience.In addition, owing to can not see a plurality of businessmans simultaneously in this case, so the function of objective businessman of the same type contrast can not be provided, the user is also very inconvenience when selecting businessman.Along with the progress of Internet technology, the database in high in the clouds has appearred again.Generally speaking, such data are to be set up by the provider oneself that high in the clouds is served, and attract the user to pay close attention to through continuous interpolation merchant information, select also consumption, thereby constantly improve database information, and increasing function is provided.
The present invention is intended under the mobile Internet background, through user's behavior, and trade company and user's interactive spontaneous foundation and improve third-party database, the function of multiple confession user and trade company's interaction can be provided simultaneously.
Summary of the invention
The invention provides a kind of method of setting up merchant database, this method comprises the steps:
A) receive and the information that uploads at the analysis user terminal, set up database index;
B) information of extraction user and trade company's mutual-action behavior is improved database.
Accordingly, the present invention also provides a kind of equipment of setting up merchant database, and this equipment comprises:
The information gathering analytical equipment is used to receive the information of user terminal uploads and judges whether to set up database index;
Information extracting device is used to extract the interactive information of user and trade company;
Data library device is used for setting up, and upgrades the database that comprises user and merchant information; And the inquiry update service is provided.Said data library device comprises:
The database storing module is set up database index and data space is provided;
Database service module upgrades database according to the information change or the response request of user or trade company.
The present invention is based on the spontaneous behavior of user, set up merchant database, and can constantly upgrade automatically, thereby serve, form benign cycle the follow-up better user of being the third party.For the efficient height is built by user and trade company, platform that service quality is good is laid a good foundation.
Description of drawings
Through reading the detailed description of doing with reference to following accompanying drawing that non-limiting example is done, it is more obvious that other features, objects and advantages of the present invention will become:
Fig. 1 is a process flow diagram of setting up merchant database according to of the present invention;
Fig. 2 is the trade company's tabulation synoptic diagram in according to one embodiment of present invention;
Fig. 3 is according to a kind of apparatus figure that sets up merchant database of the present invention.
Embodiment
For making the object of the invention, technical scheme and advantage clearer, will combine accompanying drawing that embodiments of the invention are described in detail below.
Traditional merchant database improve to be upgraded from being established to, and the process of subsequent upgrade all is to be accomplished by businessman oneself, needs the manpower of labor, material resources.The present invention then can accomplish through this task is transferred to the third party, not only makes trade company, the main business that particularly middle-size and small-size trade company can more concern oneself; And owing to got through the relation between trade company and user, make database foundation and improve and upgrade the robotization that becomes.
The performing step of method of the present invention is described with reference to Fig. 1 below.
Fig. 1 is a process flow diagram of setting up merchant database according to of the present invention;
In step S101, the information that upload at reception and analysis user terminal is set up database index;
The fundamental purpose of this step is that the behavior through analysis user comes the initialization data storehouse.User terminal is when using mobile phone, and software on the client or application meeting detect user's behavior, and information uploading is arrived server.Dialed the number beyond the address list such as the user; Perhaps the user receives the note that the number outside the address list sends over; Perhaps receive and contain the keyword that some possibly represent trade company in the information, this can be uploaded onto the server with the information that extraneous behavior of linking up message produces so.These information can be user's contact methods, the number that the user dials or the key word in the short message or the like.Next server is analyzed above-mentioned information, confirms whether it represents trade company.In initial auxiliary judgment information, when relatively lacking, can use methods such as artificial mark, search data study judgement to confirm whether it is trade company such as trade company's tabulation; After accumulation, just can use more succinct contrast determination methods to confirm whether it is trade company through early stage.After confirming trade company, need set up database index.A kind of possibly be only to generate trade company's list as database index; A kind of possible mode is for each user sets up trade company's tables of data, and with trade company's contact method or name of firm as index; For each trade company sets up user data table, and with the customer contact mode as index.Perhaps combine above dual mode simultaneously.According to one embodiment of present invention, after user's first is called 010-65280928, promptly in the address list of this locality, inquire about; Learn that it is not the number in the address list; So high in the clouds receives the number information that user terminal uploads is come, learn that through inquiry this number is the ordering number that is positioned at the Pizza Hut apm shop of Wangfujing, Beijing, assert that so it is trade company's number; And, be used for store database data for its generation is the tables of data of index entry with the telephone number.Use the behavior of telephone number except detecting the user, as long as be used for the external world message exchange having taken place, and extract and can be used for information judged and confirm as trade company through server, the data table items about this trade company can be established so.
In setting up the process of index or after setting up index; The information of this trade company can be progressively improved in high in the clouds, can through provide by businessman, artificial add, the list item in the database is improved in search and a kind of from the external data source imports or their combination in the internet.The perfect list item of said needs comprises telephone number, title, sign, geographic position, the distance apart from the user, trade company's introduction, latest tendency, favor information, service recorder, relevant evaluation, classification of trade company etc.Perfect method can be to invite businessman to improve self information, uses the method for search to obtain the information of businessman and buys, pays a kind of in the use or their combination from other external data sources.Such as, can use the method for search that the substance of trade company's tables of data is filled in earlier, by each trade company content is wherein consulted and corrected again.Following table is the businessman's tables of data essential information that obtains through web search:
Can see that the information of trade company is also incomplete, wherein three trade companies all lack favor information, and natatorium, Dongdan also lacks identification information; The Adidas discount store also lacks trade company's number and trade company's introduction/latest tendency.Can invite this moment trade company that information is carried out the completion operation.Through above step, the Business Information of database part is promptly accomplished.Certainly, wherein favor information also needs immediate updating in use.Though businessman and user's distance and transport information be not in data table items in addition; But when the user uses; Still need utilize the positional information of businessman,, calculate and do reference when above-mentioned information supplies the user to select trade company's service in conjunction with user position information.
After the information that judge to receive represent certain trade company, server end can return to all information of this trade company that user terminal collected, tabulates to set up trade company at user terminal.Trade company's tabulation is the basis of further improving database information among the step S102 and more services being provided.Trade company's tabulation of arranging good position according to above information is as shown in Figure 2.
Fig. 2 is the trade company's tabulation synoptic diagram in according to one embodiment of present invention; Arranging each trade company in trade company's tabulation panel 201; And the concise and to the point favor information that trade company is shown; According to from left to right, order from top to bottom, the priority of each trade company reduces gradually: KFC, real skill, Bank of China, McDonald, happyly wash in a pan, along rich express delivery, article three laugh at, industrial and commercial bank, Pizza Hut.Each trade company's main body has represented the sign of trade company, below sign, has schematically illustrated the current preferential activity of this trade company with a fritter picture, and the user can check more trade company through on screen, horizontally slipping; Can also come to get in touch or check more information through operating current trade company's icon with trade company.
Above explanation should not be construed as limitation of the present invention, and high in the clouds can use other possible modes to set up data table items and improve merchant information as trade company under the prerequisite of not infringing on the rights and interests of consumers; Simultaneously can collect and improve the Business Information data in the merchant database to any other required Business Information.
In step S102, extract the information of user and trade company's mutual-action behavior, improve database.
In the present invention; In the aforesaid step,, on user's portable terminal, generate trade company's tabulation through the processing in high in the clouds; The user checks trade company in trade company tabulation favor information is then through calling, send note or on trade company's homepage, selecting mode such as service and trade company carries out alternately.All interacting activities all can have interaction data to produce, because the information interaction of trade company and user and high in the clouds database is provided, can save the time of trade company aspect collection and management database.Set up beyond the clouds after the database, when between trade company and user, interaction taking place, the information that produces when database is about to interaction is upgraded in database.View in trade company's tabulation such as, user the Pizza Hut apm shop that is positioned at Wangfujing, Beijing the same day 12:00 to 14:00 the eight preferential activities of rolling over are arranged, promptly call 010-65280928 and ordered following food to this shop:
| Title | Super most distinguished | Chicken wings | Crisp skin clam soup | Salad | Preferential |
| Quantity | 1 | 2 | 1 | 1 | 8 foldings |
| Price | ￥35 | ￥5 | ￥10 | ￥5 | The preferential back amount of consumption |
| Amount to | ￥35 | ￥10 | ￥10 | ￥5 | ￥48 |
When subscriber phone was made a reservation, the employee in this shop was in this user's of information interface typing the information of making a reservation in detail of making a reservation, and after the service of making a reservation was accomplished, this information of making a reservation can be advanced in the database through updated stored.These information comprise user's contact method, address, the purchase type of merchandise and price (being listed in the foregoing table), the type of offer of enjoying (being listed in the foregoing table 8 foldings), Payment Amount, consumption odd numbers, consumption businessman's title and address.
What more than describe is process how to improve database behind trade company and the user interactions of food and beverage sevice class.The user in daily life; Also can often dial the customer service phone of bank, common carrier, express delivery, online shopping mall; For with the mutual process of the trade company of this type, then write down its counseling problem type, consulting time span, consulting date, consulting satisfaction or the like.Such as, the search record of certain China Mobile is following:
| The counseling problem type | The consulting time span | The consulting date | The consulting satisfaction |
| Account balance | 2’10” | 2010-9-14 | Satisfied |
| Business consultation | 5’15” | 2011-01-24 | Generally |
| Problem is complained | 8’56” | 2011-03-16 | Dissatisfied |
These information are brought in constant renewal in the entering database along with the mutual of user and trade company after setting up database list item and index.
Through setting up index and list item; Improve the process of upgrading again, database can constantly be noted down the data of user and trade company, thereby better service is provided: as far as the user; Then can better sort to the trade company in the tabulation of user trade company according to the service data in the database; Will be even more important concerning the user, often provide the trade company of service to be placed on the front, the trade company that service times is less is placed on trade company tabulation back; Also will give priority to for the displaying of merchant information simultaneously.For certain frequent user of consumption McDonald, its consumption in McDonald will be inclined to some extent, lays particular emphasis on the food of new release or prefers the food of a certain type, can from its consumption record, infer.When showing preferential activity, then that its consumption propensity is corresponding preferential activity is preferentially showed.Such as, user's second must be selected the New Orleans chicken wings when McDonald, when the preferential Activity Show of trade company, just preferentially show the preferential activity relevant with the New Orleans chicken wings so.
After above step foundation and improving database; Database can also provide service function to user and trade company; Comprise and adopt the mode of regularly feeding back or when user's active request, feeding back to send the merchant information that upgrades to user terminal; Perhaps in trade company's requesting query or when upgrading, return the required data of trade company or according to the renewal request of the trade company storehouse that Updates Information.Such as, the user orders a whole family of KFC bucket on October 17th, 2011 through the tabulation of the trade company on the mobile phone terminal, and before ordering, not this record gone up in user's consumption record; After this ordered completion, the user inquired about the consumption situation of oneself on the net, and this moment, the high in the clouds database was done corresponding renewal, just comprised the record that this user orders in the user profile of returning.Businessman also can use similar method inquiry to obtain its user's the condition of consumption simultaneously.
The user is when selecting service through trade company's tabulation, and the service of the same type that can choose a plurality of businessmans simultaneously compares, and provides contrast required data by database.
Accordingly, the present invention also provides a kind of equipment of setting up merchant database, and is as shown in Figure 3:
Fig. 3 is according to a kind of apparatus figure that sets up merchant database of the present invention;
Information gathering analytical equipment 31 is used to receive the information of user terminal uploads and judges whether to set up database index.Said information be user terminal for the behavior that the user exchanges with external information, the information that can be used to judge whether trade company that extracts.After judging, if said loss of learning is represented certain trade company, the database storing module of then transferring in the database 30 301 generates the tables of data index.
There are two approach that database 30 is improved renewal.A kind of is to collect between user and the trade company data that produce when mutual by information extracting device 32, can be consumption data, also can be consulting service data or the like.By database service module 302 processing and trade company and user interactions, say that the data of collecting give database storing module 301 and upgrade and get in the tables of data; Another kind is to improve the data table items in the database storage arrangement 301 by external information introducing device 33 through receive the methods such as merchant information data that businessman provides, manual work is added, search is perhaps introduced in the internet from the external data source.
More than introduced and be used to set up each device of database and the workflow of module, the process that the companion data storehouse is set up, the merchant information that the mode that database service module 302 can regularly feed back or when user's active request, feed back is upgraded to the user terminal transmission; Perhaps in trade company's requesting query or when upgrading, return the required data of trade company or according to the renewal request of the trade company storehouse that Updates Information.Simultaneously can also be through the businessman that receives user service contrast of the same type request, and the data of returning said service of the same type provide the function of businessman of the same type service contrast to the user.
Though specify about example embodiment and advantage thereof, be to be understood that under the situation of the protection domain that does not break away from the qualification of spirit of the present invention and accompanying claims, can carry out various variations, replacement and modification to these embodiment.For other examples, when those of ordinary skill in the art should understand easily in keeping protection domain of the present invention, the order of processing step can change.
In addition, range of application of the present invention is not limited to technology, mechanism, manufacturing, material composition, means, method and the step of the specific embodiment of describing in the instructions.From disclosure of the present invention; To easily understand as those of ordinary skill in the art; For the technology, mechanism, manufacturing, material composition, means, method or the step that have existed or be about to later on develop at present; Wherein they are carried out the corresponding embodiment cardinal principle identical functions of describing with the present invention or obtain identical substantially result, can use them according to the present invention.Therefore, accompanying claims of the present invention is intended to these technology, mechanism, manufacturing, material composition, means, method or step are included in its protection domain.
Claims (17)
1. method of setting up merchant database, its characteristic comprises:
A) receive and the information that uploads at the analysis user terminal, set up database index;
B) information of extraction user and trade company's mutual-action behavior is improved database.
2. according to the method described in the claim 1, it is characterized in that in step a), the said information of uploading comprises one of key word in the information that customer contact mode, the number of dialing, user terminal receive or their combination.
3. according to the method described in the claim 1; It is characterized in that in step a), the method for said uploaded information comprises artificial judgement; Search data study judges, a kind of in judging with the existing merchant information contrast in the trade company list or their combination.
4. according to the method described in claim 1 or 3, it is characterized in that, in step a), for each user sets up trade company's tables of data, trade company's tables of data of said each user with trade company's contact method or name of firm as index; Simultaneously for each trade company sets up user data table, the user data table of said each trade company with the customer contact mode as index.
5. according to the method described in claim 1 or 3, it is characterized in that, in step a), through provide by businessman, artificial add, the list item in the database is improved in search and a kind of from the external data source imports or their combination in the internet.
6. according to the method described in claim 1 or 3 or 4; It is characterized in that said list item information comprises a kind of in the telephone number, title, sign, geographic position, the distance apart from the user, trade company's introduction, latest tendency, favor information, service recorder, relevant evaluation, classification of trade company or their combination.
7. according to the method described in the claim 1; It is characterized in that; In step b), said interactive information comprises a kind of in user's consumption address, type of offer, Payment Amount, consumption odd numbers, consumption businessman's title and the address of buying the type of merchandise and price, enjoyment, counseling problem type, consulting time span, consulting date, the consulting satisfaction or their combination.
8. according to the method described in the claim 1, it is characterized in that said database adopts the mode of regularly feeding back or when user's active request, feeding back to send the merchant information that upgrades to user terminal.
9. according to the method described in the claim 1, it is characterized in that said database is in trade company's requesting query or when upgrading, return the required data of trade company or according to the renewal request of the trade company storehouse that Updates Information.
10. according to the method described in the claim 1, it is characterized in that said database receives businessman's service contrast of the same type request of user, and return the data of said service of the same type.
11. an equipment of setting up merchant database, its characteristic comprises:
The information gathering analytical equipment is used to receive the information of user terminal uploads and judges whether to set up database index;
Information extracting device is used to extract the interactive information of user and trade company;
Data library device is used for setting up, and upgrades the database that comprises user and merchant information; And the inquiry update service is provided, said data library device comprises:
The database storing module is set up database index and data space is provided;
Database service module upgrades database according to the information change or the response request of user or trade company.
12. according to the equipment described in the claim 11; It is characterized in that; One of key word in the information that customer contact mode, the number of dialing, the user terminal that information gathering analytical equipment reception user uploads receives or their combination, and judge whether and need set up database index for these information.
13. the equipment according to described in the claim 11 is characterized in that, the database storing module is set up trade company's tables of data for each user, and with trade company's contact method or name of firm as index; For each trade company sets up user data table, and with the customer contact mode as index; Provide the storage data required space simultaneously.
14. according to the equipment described in the claim 11; It is characterized in that, the user that information extracting device extracts and the interactive information of trade company comprise the user the consumption address, buy the type of merchandise and price, enjoyment type of offer, Payment Amount, consumption odd numbers, counseling problem type, consume a kind of in businessman's title and the address or their combination.
15. the equipment according to described in the claim 11 is characterized in that, the mode that database service module also is used for regularly feeding back or when user's active request, feeding back is sent the merchant information that upgrades to user terminal; Perhaps in trade company's requesting query or when upgrading, return the required data of trade company or according to the renewal request of the trade company storehouse that Updates Information.
16. the equipment according to described in the claim 11 is characterized in that, database service module receives businessman's service contrast of the same type request of user, and returns the data of said service of the same type.
17. according to the equipment described in the claim 11; It is characterized in that; Also comprise the external information introducing device, be used for improving the list item in the database from the external data source through the mode that reception businessman provides, manual work is added, search perhaps imports in the internet.
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| CN2012100047916A CN102567542A (en) | 2012-01-09 | 2012-01-09 | Method and equipment for creating merchant database |
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| CN2012100047916A CN102567542A (en) | 2012-01-09 | 2012-01-09 | Method and equipment for creating merchant database |
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| CN102789496A (en) * | 2012-07-13 | 2012-11-21 | 携程计算机技术（上海）有限公司 | Method and system for implementing intelligent response |
| CN103745403A (en) * | 2013-12-05 | 2014-04-23 | 铸神科技无锡有限公司 | Wastewater electrochemical treatment database establishment method and device thereof |
| CN103841123A (en) * | 2012-11-20 | 2014-06-04 | 中国电信股份有限公司 | Number information obtaining method and obtaining system, and cloud number information system |
| CN103970742A (en) * | 2013-01-25 | 2014-08-06 | 武汉元宝创意科技有限公司 | System for displaying credit data of service providers on computer platform |
| CN104349273A (en) * | 2013-08-06 | 2015-02-11 | 腾讯科技（深圳）有限公司 | Method and device for obtaining information of merchants |
| CN104361205A (en) * | 2014-10-21 | 2015-02-18 | 上海动盟网络技术有限公司 | System and method for processing visitor information |
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| CN107807929A (en) * | 2016-09-08 | 2018-03-16 | 北京搜狗科技发展有限公司 | A kind of information processing method, device and equipment |
| CN108009875A (en) * | 2017-11-17 | 2018-05-08 | 上海青言信息科技有限公司 | A kind of information interacting method based on user identity |
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| CN102789496A (en) * | 2012-07-13 | 2012-11-21 | 携程计算机技术（上海）有限公司 | Method and system for implementing intelligent response |
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| TWI673661B (en) * | 2017-11-14 | 2019-10-01 | 財團法人資訊工業策進會 | Method and system for automatically establishing intelligent assistant |
| CN108009875A (en) * | 2017-11-17 | 2018-05-08 | 上海青言信息科技有限公司 | A kind of information interacting method based on user identity |
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| CN110427443A (en) * | 2019-07-23 | 2019-11-08 | 上海易点时空网络有限公司 | The information query method and device recorded based on carwash under line |
| CN110427442A (en) * | 2019-07-23 | 2019-11-08 | 上海易点时空网络有限公司 | The information query method and device of new energy vehicle record of charging |
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Application publication date: 20120711 |