CN102468979A - Associated contact information work management system and method - Google Patents

Associated contact information work management system and method Download PDF

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CN102468979A
CN102468979A CN2010105570268A CN201010557026A CN102468979A CN 102468979 A CN102468979 A CN 102468979A CN 2010105570268 A CN2010105570268 A CN 2010105570268A CN 201010557026 A CN201010557026 A CN 201010557026A CN 102468979 A CN102468979 A CN 102468979A
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project
pending
cooperative cooperating
communication module
pending project
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CN102468979B (en
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俞莹珍
颜利玲
廖圣杰
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International Business Machines Corp
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International Business Machines Corp
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Abstract

The invention discloses an associated contact information work management system and method. The associated contact information work management method comprises the following steps: storing a project to be handled, establishing a collaborative project, calling a communication module according to contact information, and displaying the project to be handled through the communication module. The collaborative project has an identification code of the project to be handled and an identification code of the collaborative project, wherein the identification code of the project to be handled is associated with the project to be handled, and the identification code of the collaborative project is associated with the contact information.

Description

The Work management system and the method thereof of related contact details
Technical field
The present invention relates to a kind of Work management system and method thereof of related contact details, more particularly relate to a kind of Work management system and method thereof of utilizing contact details to coordinate communication module and work management module.
Background technology
Because the fast development of internet, diverse network communication tool have become quite indispensable media, for example instant message, Email, voice-over-net communication, video conference and the service of microgrid will etc. in the middle of modern's work and the social activity.Because the diversification of contact method; The user often need attempt could successfully relating to other people behind the various communication tool, not only loses time, more maybe be because had no progeny in other thing; Forget and proceed original backlog, cause operating efficiency to reduce.
Though existing on the market a few thing management tool is attempted auxiliary user's work management; Can't operate effectively yet between various work management instruments and communication tool, still lack; After the user often still must confirm backlog that the work management instrument put down in writing; Attempt using various communication tools to finish the work very inconvenience voluntarily.
Summary of the invention
Mentioned characteristic, advantage or similar expression way do not hint that attainable all characteristics of the present invention and advantage should be in any single specific embodiments of the present invention in this specification.But being meant the described special characteristic of combination specific embodiment, advantage or property bag, the expression way that should be understood that features relevant and advantage is contained at least one specific embodiment of the present invention.Therefore, in this specification for characteristic and advantage, and the argumentation of similar expression way can be relevant with identical specific embodiment, but also also inessential.
In addition, can in one or more specific embodiment, combine characteristic according to the invention, advantage, reach characteristic in any suitable manner.It will be understood by those skilled in the art that under the situation of one or more special characteristic that does not have certain specific embodiments or advantage, but also embodiment of the present invention.Should understand that in other example further feature in the certain specific embodiments and advantage possibly not occur in all specific embodiments of the present invention.
According to an aspect of the present invention, disclose a kind of work management method of related contact details, comprising: store pending project, and set up the cooperative cooperating project.The cooperative cooperating project has pending item recognition sign indicating number and is associated to pending project, and collaborative item recognition sign indicating number is associated to contact details.Call out communication module according to contact details.After starting communication module, list spendable pending project, and in response to user's operation, selectivity shows the content of pending project according to inventory.In addition, communication module optionally sends communication request according to contact details at least one contact person.
Communication module or work management module are set up pending project, and pending project have work summary, job description and working life at least one of them.With pending items storing in the cooperative cooperating database.Contact details then have contact name, contact person's Email, relationship type and contact address at least one of them.
According to a further aspect in the invention, disclose a kind of Work management system of related contact details, comprising: communication module, work management module and cooperative cooperating database.The work management module stores at least one pending project, and the cooperative cooperating database has at least one cooperative cooperating project.The cooperative cooperating project has pending item recognition sign indicating number and is associated to pending project, and collaborative item recognition sign indicating number is associated to contact details.Communication module is listed spendable pending project according to inventory, and in response to user's operation, selectivity shows the content of pending project.
According to another aspect of the invention, disclose a kind of computer program, have computer readable program code, be used to carry out following steps: store pending project and set up the cooperative cooperating project.The cooperative cooperating project has pending item recognition sign indicating number and is associated to pending project, and collaborative item recognition sign indicating number is associated to contact details.Call out communication module according to contact details.After starting communication module, list spendable pending project, and in response to user's operation, selectivity shows the content of pending project according to inventory.In addition, communication module optionally sends communication request according to contact details at least one contact person.
Description of drawings
In order to understand advantage of the present invention immediately, please refer to like certain specific embodiments shown in the drawings, specify the present invention of the brief narration of preceding text.Only describe typical specific embodiment of the present invention and therefore it be not regarded as limiting under the situation of category of the present invention understanding these diagrams, with extra definition and details the present invention is described with reference to accompanying drawing, graphic in:
Fig. 1 is a system schematic according to the specific embodiment of the invention;
Fig. 2 is a cooperative cooperating database sketch map according to the specific embodiment of the invention;
Fig. 3 A and 3B are depicted as a kind of method flow diagram according to the specific embodiment of the invention;
Fig. 4 A to Fig. 4 C is a client user's interface sketch map according to the specific embodiment of the invention;
Fig. 5 is another cooperative cooperating project method for building up flow chart according to the specific embodiment of the invention;
Fig. 6 is another Notification Method flow chart according to the specific embodiment of the invention; And
Fig. 7 A to Fig. 7 C shows specific embodiment of the present invention, with several kinds of different variations of the present invention of illustrative.
[primary clustering symbol description]
110 clients, 120 cooperative cooperating databases
121,122,123 cooperative cooperating projects
130 instant message clients, 140 backlog instruments
150 server of instant message, 151 contact details
160 cooperative cooperating servers, 161 pending projects
182 networks, 184 networks
400 user's interfaces, 410 linkman states
430 additional functions zone, 420 communication viewing areas
440 literal input areas, 450 pending project lists
452 prompting frames, 710 clients
720 email client modules, 730 backlog instruments
750 e-mail servers, 760 cooperative cooperating servers
765 cooperative cooperating databases, 810 clients
820 cooperative cooperating databases, 830 video conference clients
840 backlog instruments, 850 videoconference server
910 clients
920 microgrid will browser clients
930 backlog instruments, 950 microgrid will servers
955 cooperative cooperating databases
Embodiment
Quoting of " specific embodiment " or similar expression way is meant that the described special characteristic of this specific embodiment of combination, structure or characteristic are included at least one specific embodiment of the present invention in this specification.Therefore, in this manual, the appearance of the term of " in one embodiment " and similar expression way may not refer to identical specific embodiment.
It will be appreciated by those skilled in the art that the present invention can be embodied as device, method or as the computer-readable media of computer program.Therefore; The present invention may be embodied as various forms; For example hardware embodiment, software implementation example (comprising firmware, resident software, microprogram code etc.) completely completely; Perhaps also may be embodied as the form of implementation of software and hardware, be called as " circuit ", " module " or " system " in following meeting.In addition; The present invention also can be embodied as computer program with any tangible media format; But it has the storage of computer service routine code on it, reads to realize part or all of function of the present invention for handheld apparatus or other computer equipment.
One or more computer can use or the combination of fetch medium can utilize.For instance, computer can use or fetch medium can be (but being not limited to) electronics, magnetic, optics, electromagnetism, ultrared or semi-conductive system, device, equipment or communications media.More specifically computer fetch medium embodiment can comprise following shown in (infinite illustration): be electrically connected by what one or more connecting line was formed; Portable computer disk; Winchester disk drive; Random access memory (RAM); Read-only memory (ROM); The programmable read-only memory (EPROM or flash memory) of can erasing; Optical fiber; Portable disc sheet (CD-ROM); Optical disc drive; Transmission medium (for example the basis of internet (Internet) or internal network (intranet) connects); Or magnetic storage device.Be noted that; Computer can use or fetch medium more can be used for program line is printed on it as paper or any makes that this program can be once again by the suitable medium of electronization; For example according to this paper of optical scanner or other medium; And then compiling, decipher or other suitable necessary processing mode, can be stored in the calculator memory once again then.In this article, computer can use or fetch medium can be anyly be used to keep, the medium of storage, transmission, propagation or transmission procedure code, handle for the coupled instruction execution system that connects, device or equipment.But computer can use medium to comprise wherein stores the propagation data signal of computer service routine code, no matter be with the base band (baseband) or the kenel of part carrier wave.But the transmission of computer service routine code can be used any fit medium, comprises that (but being not limited to) is wireless, wired, Connectorized fiber optic cabling, radio frequency (RF) etc.
The computer program code that is used to carry out the present invention's operation can use the combination of one or more program languages to write, and comprises Object Oriented OO program language (for example Java, Smalltalk, C++ or other fellow) and traditional program language (for example c programming language or other similar program language).Program code can the stand alone software external member form complete in carrying out on user's the handheld apparatus or part is carried out on user's handheld apparatus; Or part in user's handheld apparatus and part in miscellaneous equipment, perhaps all on remote computer or server, carry out.Situation in the back; Remote computer can any type of network be connected to user's computer; Comprise LAN (LAN) or Wide Area Network (WAN), outer computer perhaps also capable of using is done binding (for example utilizing ISP to be connected to the internet).
Describe in the flow chart and/or the calcspar of following relevant narration meeting reference of the present invention according to system, device, method and the computer program of the specific embodiment of the invention.Each square in can understanding each flow chart and/or calcspar, and any combination of square in flow graph and/or the calcspar, the program command that can use a computer is implemented.These computer program instructions can supply the processor of handheld apparatus, general purpose computer or special computers or machine that other programmable data processing equipment is formed to carry out, and instruction is handled via computer or other programmable data processing equipment so that illustrated function or operation in implementing procedure figure and/or the calcspar.
Computer program instructions also can be loaded on the computer or other programmable data processing equipment; So that carry out a system operation step on computer or other programmable device, and produce when on this computer or other programmable device, carrying out this instruction computer-implemented program with realization flow figure and/or calcspar in illustrated function or operation.
In graphic, show flow chart and calcspar according to the enforceable framework of system, device, method and computer program, function and the operation of various embodiments of the invention.Therefore, each square in flow chart or the calcspar can be represented the program code of a module, section or part, and it comprises one or more executable instructions, to implement the logic function of appointment.Should be noted that in addition the described function of square can be disobeyed the order shown in the figure and carried out among some other the embodiment.For instance, the square that two diagrams are connected in fact also can be carrying out simultaneously, or comply with the function that is involved in some cases also can be to carry out according to the opposite order of icon.In addition, also note the square of each calcspar and/or flow chart; And the combination of square in calcspar and/or the flow chart; Can implement according to system,, carry out particular functionality or operation perhaps according to the combination of specific purposes hardware and computer instruction based on specific purposes hardware.
The system that is a kind of according to the specific embodiment of the invention shown in Figure 1 so that those skilled in the art can more clearly understand the present invention, but not is used to limit scope of the present invention.In an exemplary system embodiment, have client 110, be connected to server of instant message 150 and cooperative cooperating server 160 through network 182 and 184 respectively.
In the present invention; Client 110 is meant that executable application programs so that the electronic product of Internet service, multimedia service, document editing service or other application such as instant message, Email, the networking telephone to be provided, comprises desktop PC, mobile computer, terminal equipment, mobile phone, personal digital assistant, multimedia player etc.In an exemplary embodiment, client 110 is a universal desktop PC, can have processor to carry out various application programs; Storage device is to store various information and program code; Display unit, communication and output/go into device is as the interface of linking up with the user; And peripheral assembly or other special-purpose assembly.In other embodiments, the present invention also may be embodied as other form, and has more or less other device or assembly.Similarly, server of instant message 150 and cooperative cooperating server 160 can use general general purpose computer, special applications type computer, high-order work station, mainframe etc., and this depends on that practical application is required, does not influence enforcement of the present invention.Network 182 and 184 also may be embodied as any type of online, comprises that the LAN (LAN) of fixed connection or Wide Area Network (WAN) are online, or utilizes ISP to come temporarily to dial and connect to the internet, also is not limited to various connected modes such as wire and wireless.
Have cooperative cooperating database 120 on the client 110, and application programs such as instant message client module 130 and backlog instrument 140.Cooperative cooperating database 120 can be positioned at client 110 and supply instant message client module 130, backlog instrument 140 and other client application access.Instant message client module 130 and backlog instrument 140 are in operating system; For example the Lotus
Figure BSA00000358263600074
of the Windows of Microsoft
Figure BSA00000358263600071
series, IBM
Figure BSA00000358263600073
or Google Android
Figure BSA00000358263600075
go up and carry out, to provide service to the user.In the present embodiment; Instant message client module 130 is through network 182 access server of instant message 150; So that the service of user's instant message (Instant Message) to be provided, for example the Live Messenger
Figure BSA00000358263600079
of the Lotus Sametime of IBM , Microsoft , Google Talk
Figure BSA000003582636000710
, Skype
Figure BSA000003582636000711
, ICQ , AOL
Figure BSA000003582636000713
etc.On the other hand; Backlog instrument 140 is through network 184 access cooperative cooperating servers 160; So that relevant work management service to be provided; For example the Outlook/Exchange
Figure BSA000003582636000717
of the Lotus Notes/Domino of IBM
Figure BSA000003582636000714
, Microsoft
Figure BSA000003582636000716
, Google Calendar
Figure BSA000003582636000718
etc. are also referred to as the work management module in this article.In one embodiment of this invention, instant message client module 130 and backlog instrument 140 are through the effective sharing information of cooperative cooperating database 120, and in order to the user to be provided integrated more easily service, details will be at following detailed description.
Must be noted that at this, this specification or graphic described in many functional units be denoted as function square or module, implement independence more specifically to stress it.For example, can function square or module be embodied as hardware circuit, it comprises from ordering VLSI circuit or gate pole array, the ready-made semiconductor like logic chip, transistor or other discrete component.But also can in the program computer hardware, implement module, but but but like scene program gate array program array logic programmable logic device or its analog.Also can in the software that utilizes various types of processors to carry out, implement module.For example, the identification module of executable code comprises one or more entity or the blocks of computer instruction, for example, can these blocks be organized as object, program or function.Yet, differ the location on the executable file entity of identification module together, but can comprise the different instruction that is stored in diverse location, these instructions will comprise module and realize module when logic combines appointment purpose.
The executable code module can be perhaps MIMD of single instruction, and can be distributed on several distinct program code snippets, in the distinct program, and several memory devices on.Likewise, operating data can be discerned and be illustrated in the module at this, and can be any suitable form embody and be organized in the data structure of any suitable type.Can collect operating data is single data set, or operating data can be distributed in diverse location (comprise and be distributed in different storage facilitiess), and operating data can only exist as electronic signal at least partly.
Next please with reference to Fig. 2, show cooperative cooperating database 120 sketch mapes according to the specific embodiment of the invention.For instance, when user John carrying out instant message when discussing with Mary, find that some operational detail needs confirm with Bob, but Bob was not online at that time, therefore can't get in touch with Bob immediately.This moment, John need not to open backlog instrument 140, and can directly in instant message client module 130, import a backlog.For instance, the user can import contact name " Bob ", contact person's Email " Bobacompany.com ", relationship type " instant message ", work summary " Architecture Design ", detailed operation explanation and working life " before 2015/12/7 ".At this moment, instant message client module 130 is set up relevant pending project 161 and the cooperative cooperating project 121 of backlog therewith according to the information of user's input.Pending project 161 comprises information such as work summary, job description and working life, and cooperative cooperating project 121 then has pending item recognition sign indicating number being associated to corresponding pending project 161, and a collaborative item recognition sign indicating number is associated to contact details 151.After this please with reference to Fig. 2, pending project 161 is stored to collaborative work server 160.In this routine cooperative cooperating project 121, the value of collaborative item recognition sign indicating number is " Bobacompany.com " and " instant message ", and the value of backlog identification code is " 387109 ".In the present embodiment, cooperative cooperating project 121 is stored in the cooperative cooperating database 120 of client 110, and pending project 161 is stored in the cooperative cooperating server 160, and contact details 151 are stored in the server of instant message 150 in advance.In addition, if contact person Bob also is data of still not having relevant Bob in the server of instant message 150 for newly-increased, the user also can import relevant contact details 151 in the lump when setting up backlog, and is stored in the server of instant message 150.
Next please refer to Fig. 3 A and 3B, when user John logined server of instant message 150, system carried out user's authentication in step 300, and judged whether to be effective user in step 320, to judge whether to provide the reminder announced function of backlog.If non-effective user then closes informing function when step 330.If confirm as effective user, then when step 340, begin to load the cooperative cooperating project from collaborative cooperation database 120.In this step 350, judge whether to still have effective cooperative cooperating project.In this example, after John logined instant message service, still relevant not completion backlog to Bob can be judged by system, therefore can step 360 open as after the notification window 400 shown in Fig. 4 A to Fig. 4 C of stating, and show pending project 450 in step 370.At this moment, John is after seeing the pending project of system alert, just can get in touch with Bob according to the contact method (like instant message, speech communication, calendar notice or the like) of appointment immediately.One preferred embodiment according to the present invention, this contact can be jumped out a contacts window according to the contact method of appointment and supply John contact Bob in Bob when online automatically.
Likewise, the user also can look actual demand and specify the various different contact methods of use when setting up backlog, for example uses the cooperative cooperating project 122 of video conference meeting and the cooperative cooperating project 123 of use Email among Fig. 2.Certainly, the contact method that other are different, for example speech communication, calendar notice, net annal/microgrid will notice etc. do not influence enforcement of the present invention.Therefore; Though be shown as the instant message service among Fig. 1; In fact be merely a kind of embodiment of the present invention; And other service that can supply to get in touch with object contact person all can be applicable among the present invention, thereby also is referred to as all with " communication module " in this article and is positioned at client 110 and the module that is used for getting in touch with object contact person.For example the communication module of Fig. 1 is an instant message client module 130.
Next Fig. 4 A to Fig. 4 C shows a kind of exemplary client user's interface 400 according to the specific embodiment of the invention, so that can more clearly understand example embodiment of the present invention.After the user logined the instant message service, the user can see linkman state/display Name 410, communication viewing area 420, additional function zone 430, literal input area 440 and pending project list 450.Through pending project list 450, the user can be well understood to and still have still uncompleted backlog at present, and need not to open separately backlog instrument 140.When the user hoped to understand the detailed content of first pending project, as long as mouse is moved on this pending project, this moment, the prompting frame 452 like Fig. 4 B can appear in system.When the user sees prompting frame 452, can select then to click " unlatching " button, to carry out relevant communication module object contact person is given notice to carry out backlog.If this work is accomplished, also can be to click " completion " button, to close this pending project.Similarly, the user also can click " delaying " button to prolong the working life.Similarly, when the user moved on to other pending project with mouse, prompting frame 452 also can show new pending job description accordingly, supplied the user to handle uncompleted backlog.
Fig. 5 explains another and accordings to the cooperative cooperating project method for building up of the specific embodiment of the invention.In step 500, the user starts instant message client module 130 earlier.Select a specific contact person in step 510.This so-called selection contact person, can provide in advance the Affiliates List of input to supply the user to click by system, perhaps also can be with by the manual new contact person of input of user, with as the selected contact person of user.Specify relationship type in step 520, for example through instant message, video conference or other contact method.At last when step 530 with the cooperative cooperating items storing in the cooperative cooperating database.In other embodiments, the user also can set up the cooperative cooperating project through backlog instrument 140.Though this moment, the user set up cooperative cooperating project and pending project in communication module (for example the instant message client module 130), when the user logins the instant message service, the prompting that still can receive relevant backlog.Because foundation via cooperative cooperating database 120; The user can share the data of server of instant message 150 and cooperative cooperating server 160 through instant message client module 130 and backlog instrument 140, and the mode of setting up that need not to limit backlog also can realize the function of in good time reminding like a cork.
Fig. 6 explains another and accordings to the Notification Method of the specific embodiment of the invention.In step 600, confirm system time, then all uncompleted pending projects of arrangement in step 610., after related data, followed from 120 accesses of cooperative cooperating database in the working life that step 620 reads each pending project.In the present embodiment, the user also can the selectivity input service time started except that the input service time limit, with the person's of being used actual demand.For instance, user John held activity, thereby hopes and can carry out video conference with contact person Bob, the correlative detail of affirmation activity between next month 5 to 10 when setting up backlog in 15 days that expectation will be next month.This moment user John just can to set attack time be next month 5, and the working life is next month 10.In step 630, judge whether begin the attack time of this pending project, or whether exceed the time limit the working life.If as yet not extremely, then judge the attack time of pending project and need not to show this pending project.If cross and do not exceed the working life yet, then display notification in step 640 attack time of pending project.This notice can be shown in Fig. 4 A to Fig. 4 C.Still accomplish as yet if the operating time of pending project has exceeded the time limit, then system can the eye-catching caution of extra demonstration, for example with redness prompting user.Therefore, the visual actual state of embodiments of the invention need be screened the pending project that should show, so that let the user obtain Useful Information rapidly.Certainly, except doing with the time the condition of screening, those skilled in the art should know that the present invention also can come the criterion of the display notification as whether with other condition.For instance, but the various screening conditions such as degree that whether user's target setting contact person reaches the standard grade, the significance level of pending project, pending project are exceeded the time limit.In the present embodiment, method shown in Figure 6 is preferably implemented with the mode of resident program (Daemon).But also can implement in other embodiments, with program kenel with other form.
Must be noted that in addition aforesaid various details are example embodiment of the present invention, should not be regarded as restriction of the present invention, in fact the present invention still should have many variations and not break away from category of the present invention.For instance, Fig. 7 A to Fig. 7 C shows specific embodiment of the present invention, with several kinds of different variations of the present invention of illustrative.In Fig. 7 A, cooperative cooperating database 765 is to be stored in the cooperative cooperating server 760, and client 710 employed communication modules are email client module 720, to obtain the service of e-mail server 750.In Fig. 7 B; Present embodiment can not use the cooperative cooperating server; And cooperative cooperating database 820 is stored in the client 810, and client 810 employed communication modules are video conference client modules 830, to obtain the service of videoconference server 850.In Fig. 7 C; Present embodiment can not use the cooperative cooperating server; And cooperative cooperating database 955 direct stored are stored in the microgrid will server 950, and client 910 employed communication modules are microgrid will browser client 920, to obtain the service of microgrid will server 950.Therefore those skilled in the art should know; The present invention in fact still can have many other different variations; For example client can have a plurality of communication modules simultaneously; Perhaps in the Communications service of for example directly point-to-point (peer-to-peer), also can be not using any communication server, and by client directly and object contact person get in touch.
Can know that by above stated specification the present invention utilizes the media of cooperative cooperating database as various Communications services and work management service, makes the user can between various communication tools, obtain important backlog like a cork fast, increases operating efficiency.
Under the situation that does not break away from the present invention's spirit or necessary characteristic, can other particular form embody the present invention.Should said specific embodiment each side only be regarded as illustrative and non-limiting.Therefore, category of the present invention is shown in appended claims but not shown in above stated specification.All drop on the equivalent meaning of claim and the change in the scope should be regarded as dropping in the category of claim.

Claims (7)

1. the work management method of related contact details comprises:
Store a pending project;
Set up a cooperative cooperating project, have a pending item recognition sign indicating number and be associated to this pending project, and a collaborative item recognition sign indicating number is associated to contact details;
Call out this communication module according to these contact details;
This communication module shows this pending project.
2. method according to claim 1, the step that wherein stores this pending project comprises:
This communication module is set up this pending project, have following at least one of them: a job is made a summary, a job description and a working life; And
Should pending items storing in a cooperative cooperating database.
3. method according to claim 1, the step that wherein stores this pending project comprises:
One work management module is set up this pending project, have following at least one of them: a job is made a summary, a job description and an operating time; And
Should pending items storing in a cooperative cooperating database.
4. method according to claim 1, the step of wherein setting up this cooperative cooperating project comprises:
At least one of them sets up this contact details: a contact name, contact person's Email, a relationship type and a contact address according to following.
5. method according to claim 1, wherein this communication module shows that the step of this pending project comprises:
Start this communication module;
List spendable pending project according to an inventory; And
In response to a user operation, selectivity shows the content of this pending project.
6. method according to claim 1 further comprises:
This communication module sends communication request according to these contact details at least one contact person.
7. the Work management system of related contact details comprises:
One communication module;
One work management module stores at least one pending project;
One cooperative cooperating database has at least one cooperative cooperating project, and this cooperative cooperating project has a pending item recognition sign indicating number and is associated to this pending project, and a collaborative item recognition sign indicating number is associated to contact details;
Wherein, this communication module is listed spendable pending project according to an inventory, and in response to a user operation, selectivity shows the content of this pending project.
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