CN102468979B - The Work management system of association contact details and method thereof - Google Patents
The Work management system of association contact details and method thereof Download PDFInfo
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- CN102468979B CN102468979B CN201010557026.8A CN201010557026A CN102468979B CN 102468979 B CN102468979 B CN 102468979B CN 201010557026 A CN201010557026 A CN 201010557026A CN 102468979 B CN102468979 B CN 102468979B
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Abstract
The present invention discloses a kind of Work management system and the method thereof that associate contact details.The method comprises the pending project of storage, and sets up cooperative cooperating project.Cooperative cooperating project has pending item recognition code and is associated to pending project, and cooperative cooperating identification code is associated to contact details.According to contact details calling communication module, and show pending project by communication module.
Description
Technical field
The present invention relates to a kind of Work management system and the method thereof that associate contact details, more particularly relate to a kind of utilize contact details to come Coordinated Communication module and work management module Work management system and method.
Background technology
Due to the fast development of internet, various network communication tool has become medium quite indispensable in the middle of modern's work and social activity, such as instant message, Email, voice-over-net communication, video conference and the service of microgrid will etc.Due to the diversification of contact method, after user often needs to attempt various different communication tool, ability successful contact is to other people, not only loses time, more may because had no progeny in other thing, forget and proceed original backlog, cause operating efficiency to reduce.
Although existing a few thing management tool attempts the work management of auxiliary user on the market, but still lack between various work management instrument and communication tool and cannot effectively operate, after user often still must confirm the backlog described in work management instrument, attempt voluntarily using various communication tool to finish the work, very inconvenient.
Summary of the invention
Feature, advantage or similar expression way mentioned in this specification do not imply that the attainable all features of the present invention and advantage should in any single specific embodiments of the present invention.But it should be understood that the expression way of features relevant and advantage refers to that described in conjunction with specific embodiments special characteristic, advantage or characteristic are included at least one specific embodiment of the present invention.Therefore, can be relevant with identical specific embodiment for the discussion of feature and advantage and similar expression way in this specification, but also and inessential.
In addition, can in any suitable manner, in conjunction with feature of the present invention, advantage and characteristic in one or more specific embodiment.It will be understood by those skilled in the art that when there is no one or more special characteristic or the advantage of certain specific embodiments, also can implement the present invention.Should understand in other example, the further feature in certain specific embodiments and advantage may not occur in all specific embodiments of the present invention.
According to an aspect of the present invention, disclose a kind of work management method associating contact details, comprising: store pending project, and set up cooperative cooperating project.Cooperative cooperating project has pending item recognition code and is associated to pending project, and collaborative project identification code is associated to contact details.Communication module is called out according to contact details.Start after communication module, list spendable pending project according to inventory, and in response to the operation of user, selectivity shows the content of pending project.In addition, communication module optionally sends communication request according to contact details at least one contact person.
Communication module or work management module set up pending project, and pending project have work summary, job description and working life at least one of them.By pending items storing in cooperative cooperating database.Contact details then have contact name, contact person's Email, relationship type and contact address at least one of them.
According to a further aspect in the invention, disclose a kind of Work management system associating contact details, comprising: communication module, work management module and cooperative cooperating database.Work management module stores at least one pending project, and cooperative cooperating database has at least one cooperative cooperating project.Cooperative cooperating project has pending item recognition code and is associated to pending project, and collaborative project identification code is associated to contact details.Communication module lists spendable pending project according to inventory, and in response to the operation of user, selectivity shows the content of pending project.
According to another aspect of the invention, disclose a kind of computer program, there is computer readable program code, for performing following steps: store pending project and set up cooperative cooperating project.Cooperative cooperating project has pending item recognition code and is associated to pending project, and collaborative project identification code is associated to contact details.Communication module is called out according to contact details.Start after communication module, list spendable pending project according to inventory, and in response to the operation of user, selectivity shows the content of pending project.In addition, communication module optionally sends communication request according to contact details at least one contact person.
Accompanying drawing explanation
In order to understand advantage of the present invention immediately, please refer to certain specific embodiments as shown in drawings, describing brief the present invention described above in detail.When understanding these diagrams and only describe exemplary embodiments of the present invention and not therefore being regarded as restriction scope, the present invention is described, in graphic with reference to accompanying drawing with extra definition and details:
Fig. 1 is one according to the system schematic of the specific embodiment of the invention;
Fig. 2 is one according to the cooperative cooperating database schematic diagram of the specific embodiment of the invention;
Fig. 3 A and 3B is depicted as a kind of method flow diagram according to the specific embodiment of the invention;
Fig. 4 A to Fig. 4 C is one according to the client User's Interface schematic diagram of the specific embodiment of the invention;
Fig. 5 is another cooperative cooperating project method for building up flow chart according to the specific embodiment of the invention;
Fig. 6 is another Notification Method flow chart according to the specific embodiment of the invention; And
Fig. 7 A to Fig. 7 C shows specific embodiments of the invention, with several difference change of the present invention of illustrative.
[primary clustering symbol description]
110 client 120 cooperative cooperating databases
121,122,123 cooperative cooperating projects
130 instant message client 140 backlog instruments
150 server of instant message 151 contact details
The pending project of 160 cooperative cooperating server 161
182 network 184 networks
400 User's Interface 410 linkman states
420 additional function region, communicative indication regions 430
The 440 pending project lists in text event detection region 450
452 prompting frame 710 clients
720 email client module 730 backlog instruments
750 e-mail server 760 cooperative cooperating servers
765 cooperative cooperating database 810 clients
820 cooperative cooperating database 830 video conference clients
840 backlog instrument 850 videoconference server
910 clients
920 microgrid will browser clients
930 backlog instrument 950 microgrid will servers
955 cooperative cooperating databases
Embodiment
In this specification, quoting of " specific embodiment " or similar expression way refers to and to be included at least one specific embodiment of the present invention in conjunction with the special characteristic described in this specific embodiment, structure or characteristic.Therefore, in this manual, the appearance of the term of " in one embodiment " and similar expression way may not refer to identical specific embodiment.
It will be appreciated by those skilled in the art that the present invention can be embodied as device, method or the computer-readable media as computer program.Therefore, the present invention may be embodied as various forms, such as hardware embodiment, completely software implementation (comprising firmware, resident software, microcode etc.) completely, or also may be embodied as the form of implementation of software restraint, be called as " circuit ", " module " or " system " in following meeting.In addition, the present invention also can be embodied as computer program with any tangible media format, its have computer can service routine code storage thereon, read for handheld apparatus or other computer equipment to realize part or all of function of the present invention.
One or more computer can use or the combination of fetch medium can utilize.For example, computer can use or fetch medium can be (but being not limited to) electronics, magnetic, optics, electromagnetism, the system of ultrared or semiconductor, device, equipment or communications media.Computer fetch medium embodiment can comprise following shown (infinite illustration) more specifically: the electrical connection be made up of one or more connecting line, portable computer disk, Winchester disk drive, random access memory (RAM), read-only memory (ROM), can erasing procedure read-only memory (EPROM or flash memory), optical fiber, portable disc sheet (CD-ROM), optical disc drive, transmission medium (basis of such as internet (Internet) or internal network (intranet) connects), or magnetic storage device.Should be noted, computer can use or fetch medium more or anyly can be used for program line to be printed on it and make this program can once again by the suitable media of electronization for paper, such as according to this paper of optical scanner or other media, and then compile, decipher or other suitable necessary processing mode, then can be stored in calculator memory once again.In this article, computer can use or fetch medium can be any for keeping, storing, transmit, propagate or the media of transmission procedure code, processes for coupled instruction execution system, device or equipment.Computer can use media to comprise wherein to store computer can the propagation data signal of service routine code, no matter be with base band (baseband) or the kenel of partial carrier wave.Computer the transmission of service routine code can use any fit media, comprises that (but being not limited to) is wireless, wired, Connectorized fiber optic cabling, radio frequency (RF) etc.
Computer program code for performing the present invention's operation can use the combination of one or more program languages to write, and comprises Object Oriented OO program language (such as Java, Smalltalk, C++ or other fellow) and traditional program language (such as c programming language or other similar program language).Program code can the form of stand alone software external member complete perform on the handheld apparatus of user or part performs on the handheld apparatus of user, or part in the handheld apparatus of user, part, in miscellaneous equipment, or all to perform on remote computer or server.In situation below, remote computer can be connected to the computer of user by any type of network, comprise LAN (LAN) or Wide Area Network (WAN), or also can utilize outer computer to do and link (such as utilizing Internet service provider to be connected to internet).
Can be described with reference to the flow chart of the system of the foundation specific embodiment of the invention, device, method and computer program and/or calcspar in following relevant describing of the present invention.When understanding each square in each flow chart and/or calcspar, and any combination of square in flow graph and/or calcspar, computer program instructions can be used implement.The machine that these computer program instructions can supply the processor of handheld apparatus, general purpose computer or special computers or other programmable data processing equipment to form performs, and instruction via computer or other programmable data processing equipment process so that function illustrated in implementing procedure figure and/or calcspar or operation.
Computer program instructions also can be loaded on computer or other programmable data processing equipment, so that computer or other programmable device carry out a system operation procedures, and produce when performing this instruction on this computer or other programmable device computer-implemented program with realization flow figure and/or calcspar in illustrated function or operation.
Show the flow chart according to the system of various embodiments of the invention, device, method and the enforceable framework of computer program, function and operation and calcspar in the drawings.Therefore, each square in flow chart or calcspar can represent the program code of a module, section or part, and it comprises one or more executable instruction, to implement the logic function of specifying.It should be noted that in some other embodiment, the function described in square can be disobeyed the order shown in figure and be carried out in addition.For example, the square that two diagrams are connected in fact also can to perform simultaneously, or comply with involved function and also can perform with the order contrary according to icon in some cases.In addition, also should be noted, the square of each calcspar and/or flow chart, and the combination of square in calcspar and/or flow chart, can implement according to the system based on specific purposes hardware, or according to the combination of specific purposes hardware and computer instruction, perform specific function or operation.
Figure 1 shows that a kind of system according to the specific embodiment of the invention, so that those skilled in the art can more clearly understand the present invention, but not for limiting the scope of the invention.In an exemplary system embodiment, there is client 110, be connected to server of instant message 150 and cooperative cooperating server 160 respectively by network 182 and 184.
In the present invention, client 110 refers to that executable application programs is to provide the Internet service such as instant message, Email, the networking telephone, multimedia service, document editing service or other electronic product applied, and comprises desktop PC, mobile computer, terminal equipment, mobile phone, personal digital assistant, multimedia player etc.In an exemplary embodiment, client 110 is a universal desktop PC, can have processor to perform various application program; Storage device is to store various information and program code; Display unit, communication and defeated in/out device are as the interface of linking up with user; And peripheral assembly or other special-purpose assembly.In other embodiments, the present invention also may be embodied as other form, and has other more or less device or assembly.Similarly, server of instant message 150 and cooperative cooperating server 160 can use general general purpose computer, special applications type computer, high-order work station, mainframe etc., and this depends on needed for practical application, does not affect enforcement of the present invention.Network 182 and 184 also may be embodied as any type of online, comprise the LAN (LAN) that is fixedly connected with or Wide Area Network (WAN) online, or utilize Internet service provider temporarily to pull and connect to internet, be also not limited to the various connected modes such as wire and wireless.
Client 110 has cooperative cooperating database 120, and the application program such as instant message client module 130 and backlog instrument 140.Cooperative cooperating database 120 can be positioned at client 110 for the access of instant message client module 130, backlog instrument 140 and other client application.Instant message client module 130 and backlog instrument 140 in operating system, such as Microsoft
windows
series, IBM
lotus
, or GoogleAndroid
upper execution, to provide service to user.In the present embodiment, instant message client module 130 accesses server of instant message 150 by network 182, to provide the service of user's instant message (InstantMessage), and such as IBM
lotusSametime
, Microsoft
liveMessenger
, GoogleTalk
, Skype
, ICQ
, AOL
deng.On the other hand, backlog instrument 140 accesses cooperative cooperating server 160 by network 184, such as, to provide relevant work management service, IBM
lotusNotes/Domino
, Microsoft
outlook/Exchange
, GoogleCalendar
deng, in this article also referred to as work management module.In one embodiment of this invention, instant message client module 130 and backlog instrument 140 can effective sharing informations by cooperative cooperating database 120, and in order to provide user integrated service more easily, details will at following detailed description.
This must it is noted that this specification or graphic described in many functional units be denoted as function block or module, with more specifically emphasize its implement independence.Such as, function block or module can be embodied as hardware circuit, it comprises custom VLSI circuit or gate pole array, ready-made semiconductor, transistor or other discrete component as logic chip.Also can implement module in program computer hardware, as scene can program gate array, can program array logic, can programmable logic device or its analog.Also module can be implemented in the software utilizing various types of processor to perform.Such as, the identification module of executable code comprises one or more entity or the logical blocks of computer instruction, such as, can be object, program or function by these block organization.But the executable file entity of identification module differs and is positioned together, but can comprise the different instruction being stored in diverse location, these instructions will comprise module when logic combines and realize the appointment object of module.
Executable code module can be single instruction perhaps multiple instruction, and can be distributed on several distinct program code snippet, in distinct program and on several memory device.Similarly, operating data is at this identifiable design and be illustrated in module, and can embody in any suitable form and be organized in the data structure of any suitable type.Can collect operating data is single data set, or operating data can be distributed in diverse location (comprise and be distributed in different storage facilitiess), and operating data can only exist as electronic signal at least partly.
Next please refer to Fig. 2, display one is according to cooperative cooperating database 120 schematic diagram of the specific embodiment of the invention.For example, when user John with Mary carry out instant message discuss time, find that some operational detail need confirm with Bob, but Bob is online at that time, therefore cannot contact with Bob immediately.Now John is without the need to opening backlog instrument 140, and directly can input a backlog in instant messaging client module 130.For example, user can input contact name " Bob ", contact person's Email " Bobacompany.com ", relationship type " instant message ", work summary " ArchitectureDesign ", detailed operation explanation and working life " before 2015/12/7 ".Now, instant message client module 130 sets up the relevant pending project 161 of backlog therewith and cooperative cooperating project 121 according to the information that user inputs.Pending project 161 comprises the information such as work summary, job description and working life, and cooperative cooperating project 121 then has pending item recognition code to be associated to corresponding pending project 161, and a collaborative project identification code is associated to contact details 151.After this please refer to Fig. 2, pending project 161 is stored to collaborative work server 160.In the cooperative cooperating project 121 of this example, the value of collaborative project identification code is " Bobacompany.com " and " instant message ", and the value of backlog identification code is " 387109 ".In the present embodiment, cooperative cooperating project 121 is stored in the cooperative cooperating database 120 of client 110, and pending project 161 is stored in cooperative cooperating server 160, and contact details 151 are stored in server of instant message 150 in advance.In addition, if contact person Bob is newly-increased, be also the data that there is no in server of instant message 150 about Bob, user also can input relevant contact details 151 in the lump in time setting up backlog, and is stored in server of instant message 150.
Next please refer to Fig. 3 A and 3B, when user John logins server of instant message 150, system carries out user's certification in step 300, and determines whether effective user in step 320, to judge whether the reminder announced function that will provide backlog.If non-effective user, then close informing function when step 330.If be defined as effective user, then start when step 340 to load cooperative cooperating project from cooperative cooperating database 120.In this step 350, judge whether to still have effective cooperative cooperating project.In this example, after John logins instant message service, system can judge still relevantly not complete backlog to Bob, therefore can open notification window 400 as shown in Fig. 4 A to Fig. 4 C described later in step 360, and show pending project 450 in step 370.Now, John, after seeing the pending project of system alert, just can contact with Bob according to the contact method of specifying (as instant message, speech communication, calendar notice etc.) immediately.According to the present invention one preferred embodiment, this contact in Bob when online, can be jumped out a contacts window according to the contact method of specifying and contacts Bob for John automatically.
Similarly, user, when setting up backlog, also can look actual demand and specify the various different contact method of use, such as, uses the cooperative cooperating project 122 of video conference meeting in Fig. 2 and uses the cooperative cooperating project 123 of Email.Certainly, other different contact method, such as speech communication, calendar notice, net annal/microgrid will notice etc., do not affect enforcement of the present invention.Therefore, though be shown as instant message service in Fig. 1, in fact a kind of embodiment of the present invention is only, and other all can be applicable in the present invention for the service of getting in touch with object contact person, be thus also referred to as all client 110 and modules for getting in touch with object contact person of being positioned at " communication module " in this article.The communication module of such as Fig. 1 is instant message client module 130.
Following Fig. 4 A to Fig. 4 C shows a kind of EXEMPLARY CLIENT User's Interface 400 according to the specific embodiment of the invention, can more clearly understand one exemplary embodiment of the present invention.After user logins instant message service, user can see linkman state/display Name 410, communicative indication region 420, additional function region 430, text event detection region 440 and pending project list 450.By pending project list 450, user can be well understood to the backlog still having at present and not yet complete, and without the need to opening backlog instrument 140 separately.When user wishes the detailed content of understanding first pending project, as long as moved to by mouse in this pending project, now system there will be the prompting frame 452 as Fig. 4 B.When user sees prompting frame 452, can select, click " unlatching " button, give notice to carry out backlog to object contact person to perform relevant communication module.If this work completes, also can to click " completing " button, to close this pending project.Similarly, user also can click " delaying " button to extend the working life.Similarly, when mouse to be moved on to other pending project by user, prompting frame 452 also can show new outstanding work accordingly and illustrate, processes the backlog do not completed for user.
Fig. 5 illustrates another cooperative cooperating project method for building up according to the specific embodiment of the invention.In step 500, user first starts instant message client module 130.A specific contact person is selected in step 510.This so-called selection contact person, the Affiliates List that pre-enters can be provided to click for user by system, or also can manually to input new contact person by user, with as user the contact person that selectes.Relationship type is specified, such as, by instant message, video conference or other contact method in step 520.Last when step 530 by cooperative cooperating items storing in cooperative cooperating database.In other embodiments, user also can set up cooperative cooperating project by backlog instrument 140.Although now user sets up cooperative cooperating project and pending project in communication module (such as instant message client module 130), when user logins instant message service, the prompting of relevant backlog still can be received.Because via the foundation of cooperative cooperating database 120, user can share the data of server of instant message 150 and cooperative cooperating server 160 by instant message client module 130 and backlog instrument 140, the mode of setting up without the need to limiting backlog also can realize the function of in good time reminding like a cork.
Fig. 6 illustrates another Notification Method according to the specific embodiment of the invention.In step 600, confirm system time, in step 610, then arrange all pending projects do not completed.After accessing related data from cooperative cooperating database 120, then read the working life of each pending project in step 620.In the present embodiment, user, also can the selectivity input service time started except the input service time limit, with the actual demand with the use of person.For example, user John, when setting up backlog, estimates within 15th, to hold activity next month, thus wishes to carry out video conference with contact person Bob, the correlative detail of confirmation activity between 5 to 10 next month.Now user John just can set attack time is next month 5, and the working life is next month 10.In act 630, judge whether the attack time of this pending project starts, or whether exceed the time limit the working life.If the attack time of pending project not yet extremely, then judges without the need to showing this pending project.If the attack time of pending project crosses and do not exceed the working life yet, then in step 640, show notice.This notice can as shown in Fig. 4 A to Fig. 4 C.If the operating time of pending project exceeds the time limit and still not yet completes, then system can additionally show eye-catching warning, such as, with redness prompting user.Therefore, the visual actual state of embodiments of the invention needs to screen the pending project that should show, to allow user obtain the most useful information rapidly.Certainly, except do the condition of screening with the time except, those skilled in the art should know that the present invention also can with other condition as the criterion whether showing notice.For example, user can the various different screening conditions such as whether target setting contact person reaches the standard grade, the significance level of pending project, pending project are exceeded the time limit degree.In the present embodiment, the method shown in Fig. 6 is preferably implemented in the mode of resident program (Daemon).But in other embodiments, also can to implement by the program kenel of other form.
In addition must it is noted that aforesaid various details be one exemplary embodiment of the present invention, should not be regarded as restriction of the present invention, in fact the present invention still should have many changes and not depart from category of the present invention.For example, Fig. 7 A to Fig. 7 C shows specific embodiments of the invention, with several difference change of the present invention of illustrative.In fig. 7, cooperative cooperating database 765 is be stored in cooperative cooperating server 760, and the communication module that client 710 uses is email client module 720, to obtain the service of e-mail server 750.In figure 7b, the present embodiment can not use cooperative cooperating server, and be stored in client 810 by cooperative cooperating database 820, and the communication module that client 810 uses is video conference client modules 830, to obtain the service of videoconference server 850.In fig. 7 c, the present embodiment can not use cooperative cooperating server, and be directly stored in microgrid will server 950 by cooperative cooperating database 955, and the communication module that client 910 uses is microgrid will browser client 920, to obtain the service of microgrid will server 950.Therefore those skilled in the art should know, the present invention in fact still can have other different changes many, such as client can have multiple communication module simultaneously, or in the Communications service of such as directly point-to-point (peer-to-peer), also can not use any communication server, and by client directly and object contact person get in touch.
From aforementioned explanation, the medium that the present invention utilizes cooperative cooperating database to serve as various Communications service and work management, make user can like a cork between various communication tool fast fetching obtain important backlog, increase operating efficiency.
When not departing from the present invention's spirit or necessary characteristic, the present invention can be embodied in other specific forms.Described specific embodiment each side only should be considered as illustrative and non-limiting.Therefore, category of the present invention is as shown in appended claims but not as shown in aforementioned explanation.All drop on claim equivalent meaning and scope in change should be considered as dropping in the category of claim.
Claims (7)
1. associate a work management method for contact details, comprising:
A pending project is stored in cooperative cooperating database, described cooperative cooperating database can be accessed by communication module and backlog instrument, described communication module and described backlog instrument all operate in user side, described communication module can access communication server, this communication server provides Communications service to this user, described backlog instrument can access cooperative cooperating server, and described cooperative cooperating server provides cooperative cooperating service to described user;
In described cooperative cooperating database, set up a cooperative cooperating project, described cooperative cooperating project has a pending item recognition code and is associated to this pending project, and a collaborative project identification code is associated to contact details;
This communication module is called out according to these contact details;
This communication module shows this pending project.
2. method according to claim 1, the step wherein storing this pending project comprises:
This communication module sets up this pending project, have following at least one of them: a work summary, a job description and a working life; And
By this pending items storing in a cooperative cooperating database.
3. method according to claim 1, the step wherein storing this pending project comprises:
One work management module sets up this pending project, have following at least one of them: a work summary, a job description and an operating time; And
By this pending items storing in a cooperative cooperating database.
4. method according to claim 1, the step wherein setting up this cooperative cooperating project comprises:
At least one of them sets up this contact details according to following: a contact name, contact person's Email, a relationship type and a contact address.
5. method according to claim 1, the step that wherein this communication module shows this pending project comprises:
Start this communication module;
Spendable pending project is listed according to an inventory; And
In response to the operation of a user, selectivity shows the content of this pending project.
6. method according to claim 1, comprises further:
This communication module sends communication request according to these contact details at least one contact person.
7. associate a Work management system for contact details, comprising:
One communication module, operates in user side, can access communication server, and this communication server provides Communications service for user;
One work management module, store at least one pending project, described pending project is stored in cooperative cooperating database, described cooperative cooperating database can be accessed by described communication module and backlog instrument, described backlog instrument also operates in user side, described backlog instrument can access cooperative cooperating server, and described cooperative cooperating server provides cooperative cooperating service to described user;
Described cooperative cooperating database, has at least one cooperative cooperating project, and this cooperative cooperating project has a pending item recognition code and is associated to this pending project, and a collaborative project identification code is associated to contact details;
Wherein, this communication module lists spendable pending project according to an inventory, and in response to the operation of a user, selectivity shows the content of this pending project.
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| CN201010557026.8A CN102468979B (en) | 2010-11-12 | 2010-11-12 | The Work management system of association contact details and method thereof |
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| CN102468979B true CN102468979B (en) | 2016-03-30 |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104794606A (en) * | 2014-01-20 | 2015-07-22 | 琉璃奥图码科技股份有限公司 | Event prompting system, event prompting method and situation playing unit |
| CN103731342A (en) * | 2014-01-25 | 2014-04-16 | 青岛英特沃克网络科技有限公司 | Instant message based workflow management system and management method |
| CN110291759B (en) * | 2016-12-06 | 2022-02-18 | 深圳市唯德科创信息有限公司 | Task management method and system |
| CN112083978B (en) * | 2019-06-12 | 2024-01-16 | 钉钉控股（开曼）有限公司 | Event sharing method and device |
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| US7640506B2 (en) * | 2003-06-27 | 2009-12-29 | Microsoft Corporation | Method and apparatus for viewing and managing collaboration data from within the context of a shared document |
| CN1558646A (en) * | 2003-12-16 | 2004-12-29 | 威艾德通讯技术（深圳）有限公司 | An electronic memo implementing a variety of reminding manners in telephone set |
| US20080209417A1 (en) * | 2007-02-22 | 2008-08-28 | Gabriel Jakobson | Method and system of project management and task collaboration over instant messenger |
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| CN101047556A (en) * | 2006-06-01 | 2007-10-03 | 华为技术有限公司 | Integral maintaining method and system for multi-equipment |
| CN101155059A (en) * | 2006-09-28 | 2008-04-02 | 中兴通讯股份有限公司 | Simplified processing method for business label contained in business archive |
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