CN102208064A - Administrative collaborative approval system and approval method - Google Patents
Administrative collaborative approval system and approval method Download PDFInfo
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- CN102208064A CN102208064A CN2011101702614A CN201110170261A CN102208064A CN 102208064 A CN102208064 A CN 102208064A CN 2011101702614 A CN2011101702614 A CN 2011101702614A CN 201110170261 A CN201110170261 A CN 201110170261A CN 102208064 A CN102208064 A CN 102208064A
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Abstract
The invention discloses an administrative collaborative approval system and an administrative collaborative approval method. The approval system comprises a navigation subsystem, an applicant reporting subsystem and an approval subsystem; the navigation subsystem comprises a policy deconstruction module, an applicant information acquisition module, a navigation module and a database; the policy deconstruction module is used for extracting condition elements and transaction methods to be satisfied by approval items in an administrative policy to a database; the applicant information acquisition module is used for acquiring the information of an applicant to be approved; the navigation module is used for searching the corresponding transaction methods from the database according to the information of the applicant and the condition elements of the corresponding approval items and displaying the searched transaction methods to the applicant; the applicant submits the required materials through the applicant reporting subsystem; and the administrative department approves the administrative approval items through the approval subsystem. According to the administrative collaborative approval system and the administrative collaborative approval method, specific operation flows and materials to be prepared can be fast supplied to the applicant according to the information of the applicant and related administrative approval requirements.
Description
Technical field
The invention belongs to the E-Government technical field, relate to a kind of administrative examination and approval system, relate in particular to the collaborative approval system of a kind of administration; Simultaneously, the invention still further relates to the collaborative measures and procedures for the examination and approval of a kind of administration.
Background technology
Since the nineties in 20th century, E-Government produced, had much about the definition of E-Government, and brought in constant renewal in along with the development of putting into practice.E-Government becomes one of informationalized most important field in the present age as the combination of electronic information technology and management.So-called E-Government, use the present information and the communication technology exactly, undertaken integrated by network technology management and service, realize the optimization reorganization of institutional framework and workflow on the internet, surmount the separation restriction between time and space and the department, provide high-quality and omnibearing, standard and management and service transparent, that meet international level to society.
Existing electronic government affairs system does not have navigation feature usually, administrative examination and approval claimant (comprising personal user, legal person user) handles the administrative examination and approval request if desired, generally be the policy standard of being correlated with, perhaps seek advice from clerical worker, inefficiency then and there by telephone counseling, network inquiry.Simultaneously, because administrative procedure for examination and approval has different requirements according to different claimants' condition, by phone or seek advice from the clerical worker then and there and may cause material out of trim because of omitting some details.
Existing electronic government affairs system just hangs over each administrative policy standard in the website usually, is gone to check one by one by claimant oneself; After obtaining the relevant policies standard, the claimant needs to read one by one, seeks material and working flow process that oneself condition need be prepared.Especially Fu Za examination and approval procedure more allows working person feel confused when inquiry, the beginning of having no way of.
Four-wheel has been carried out in the reform of the system of administrative approval, and the platform of handling affairs has on the net also carried out exploration and the construction of several years.Through investigation, we find, in order to build the service government of " two-supremes one is low ", must exploit potentialities from service content, service mechanism itself, forming on transparent, standard, standard, the basis of examination and approval work system accurately, can solve the crucial crux of external ability.Below, analyze present administrative examination and approval with the case form and be operated in the problem that consulting link, inner management link exist respectively, and propose the construction object of current period.
1, administrative procedure for examination and approval is informed single present situation case analysis:
Road excavation item with certain district's environmental protection appearance of the city office is an example, and present case is that more typical trans-departmental too many levels is handled item in the administrative procedure for examination and approval, but is not the most complicated item.The online working of this item is at present informed single as follows:
[department: update date: the 2010-09-30 of environmental protection appearance of the city office (Bureau of Water Resources, law enforcement agency of municipal administration)]
From this part inform single, can recognize the working program of this item substantially, application material, information such as laws and regulations supervision complaints still if specifically handle this item, perhaps want to handle affairs on the net, can find that existing pattern still can't support.Problem is as follows:
(1) the working sport lumps together with concrete subitem, and concrete guide is smudgy, and the layman can't understand.
This item has 16 classification subitems, how does each divide between the subitem if being classified? how to distinguish as highway and urban road? how are large-scale pick road and small-sized pick road distinguished? that is to say that enterprise wants road breaking to know basically will to arrive environmental protection appearance of the city office to apply for this item, but need different materials under the different situation of this item, enterprise is difficult to distinguish clear, the material of being prepared is often just undesirable so, need repeatedly come window consulting, repeatedly submit material to, enterprise is handled affairs causes certain inconvenience.
(2) application material is clear and definite inadequately.The application material of the required submission of this item has indeterminate part, require to submit to ten parts of materials as large-scale pick road, what wherein the tenth strip material was write is " associated materials that miscellaneous stipulations are required ", will arrive earlier during enterprise application project so to accept window and make the required associated materials of miscellaneous stipulations clear what specifically refers to.
(3) this item is failed to understand with the relation between the related item.This item is not marked with preposition item in the item key element combing table that we collect, but we are not difficult to find from the bill of materials, handle this item, at least to arrive first planning department application " planning permit of construction engineering ", do application " Pudong New Area, Shanghai urban road pipe engineering pick road construction plan table " to road, Shanghai City prison, to relevant unit's (failing to understand) obtain underground utilities monitoring tell somebody what one's real intentions are card (non-excavation, the physical prospecting report should be arranged), do application to Pudong New District's road prison and check and approve " the civilized construction letter of commitment ", " expert's written comment ", this shows that enterprise applies for that the relevant item of this item needs to handle a lot of relevant items before, some is to belong to administrative examination and approval, but some does not belong to administrative examination and approval, inform do not understand to inform where these preposition items should be done on single this part, what if, what is done after what does earlier, so inevitably enterprise will take an unnecessary way more, how time-consuming, energy goes study, goes to try to figure out, and goes to accept the window consulting.
(4) multidisciplinary relation is not clear.This item has related in actual handling surplus city, district, three grades of units of administration much 20, and work relationship each other can't come into plain view in single informing.
(5) remain with the actual problem of handling gap.Informing in the list of this item also has undocumented information, for example enterprise comes to apply in the project of this this item, find when the window personnel examine item that enterprise applied for relate to excavate greening installation arranged on the road, can require enterprise to provide greening department and examine materials such as " trees greenery patches migration licences ", but this part material informing single on and failed call submit to, if therefore only according to informing that the bill of materials on single requires the application project to differ and applies for surely.Therefore enterprise frequently comes to accept the window consulting as the applicant reason.
2, the business investigation situation of handling affairs under the standing state and seeking advice from link:
Planning stage in the early stage of the project, project seminar checks and revises under the taking the lead of doing in Pudong New District, stationary point Pudong New District citizen center has been carried out user's investigation of one month by a definite date, the citizen that target of investication and study has the window admissibility staff and comes to handle affairs, it is citizen's consulting that reception comes to handle affairs that investigation data presentation window admissibility staff has nearly 60% work, and it is as follows to trace it to its cause:
(1) having and surpass more than 70% citizen that come to handle affairs represent to come that working need be run twice, is for first time the consulting or be with preliminary ready material to bring the window consulting of directly coming, and can submit project application smoothly to substantially second time.
(2) the window admissibility staff represents for the first time to come to apply for that most of material of submitting to is all defective among the citizen of project, be in particular in application form fill in lack of standardization, material is incomplete, incorrect, qualification is defective, exceed acceptance range etc.
(3) have nearly 60% citizen to represent once to surf the Net and search relevant guide of action, but generally the at present online content of reflection is too single, can only understand probably, think that the window consulting of coming is more clearly.
(4) have nearly 80% citizen reflection not use the on-line consulting column of opening on the net, main cause is not too to use, worry to answer not prompt enough, can not real-time interaction.
3, the business investigation situation of newly developed area administrative procedure for examination and approval management under the standing state:
In the early stage of the project the planning stage, project seminar checks and revises in Pudong New District under the taking the lead who does, and 23 departments that relate to administrative examination and approval management are carried out the combing of examination and approval procedure and item key element and the interview interview of calling comprehensively.The result is as follows:
(1) neither one department sets up the administrative procedure for examination and approval storehouse and carries out more educated sharing at present.The standard of all departments' administrative procedure for examination and approval, laws and regulations, application material etc. all are present in handler's head of business department, are unfavorable for knowledge sharing and collaborative work.Can just need often consult some concrete project application of business department as the window admissibility staff accept.
(2) at present all departments to the accumulation of preceding four-wheel administrative examination and approval reforming achievement based on written material, be difficult to all previous check and revise to change compare, check and revise the result and do statistics, check and revise effect and do assessment.Charge situation since need adding up four-wheel and check and revise as the place of checking and revising, according to present pattern, the charge situation that needs contact all departments to report and submit all departments according to the statistics call format is carried out tabulate statistics and is obtained the result by checking and revising to do then, and this process needs three day time just can finish at least.
(3) lack between all departments at present and check and revise the work joint-action mechanism, if certain department's details key element changes, other departments often can't in time know, thereby can cause the contradiction in the individual inter-sectional information announcing.Support owing to lack the information system of the work of checking and revising, the item combing is difficult to standardization, standardization and granulating; The process of checking and revising is difficult to follow the tracks of and standard; Be difficult to realize the interlock of correlating factor variation in the item; Between item and the item, the variation of checking and revising between department and the department does not also link and prompting.
(4) work of checking and revising of all departments is roundization rather than normalization at present, and the work of checking and revising lags behind, and disconnects with real work.
Summary of the invention
Technical matters to be solved by this invention is: provide a kind of administration to work in coordination with approval system, can provide concrete operating process and the material that need prepare for the claimant quickly according to claimant's information.
In addition, the present invention further provides the collaborative measures and procedures for the examination and approval of a kind of administration, can provide concrete operating process and the material that need prepare for the claimant quickly according to claimant's information.
For solving the problems of the technologies described above, the present invention adopts following technical scheme:
Approval system is worked in coordination with in a kind of administration, and described approval system comprises that navigation subsystem, claimant declare subsystem, examine subsystem;
Described navigation subsystem comprises: policy destructing module, claimant's information acquisition module, navigation module, database;
Described policy destructing module is extracted in the described database in order to the condition element that examination and approval procedure in the administrative policy need be satisfied, the method for handling of different condition key element correspondence, sets up the mapping of the method for handling of condition element, different condition key element correspondence; For the administrative procedure for examination and approval of a plurality of administrative departments of needs associated treatment, policy destructing module writes down following information in the administrative procedure for examination and approval of correspondence: need information, each administrative department of a plurality of administrative departments of associated treatment to examine order, the power of examination and approval of all departments in checking process; Simultaneously, described policy destructing module is divided into some secondary examination and approval procedures with examination and approval procedure according to the condition difference of examining and approving the claimant; The secondary condition element that each secondary examination and approval procedure is corresponding different, the method for handling of the secondary condition element that policy destructing module need satisfy the secondary examination and approval procedure, different secondary condition element correspondences is saved in the database;
Described request people's information acquisition module is in order to obtain the information of waiting to examine the claimant; Condition element according to corresponding examination and approval procedure generates correspondence problem prompting claimant answer; Then, further generate correspondence problem prompting claimant and answer according to claimant's the answer and the condition element of database; Back and forth prompting is until obtaining result;
Described navigation module then is shown to the claimant in order to retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database; If the information that the claimant provides does not meet the requirement of corresponding item, then feed back to the claimant;
The claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people;
Administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
As a preferred embodiment of the present invention, described request people's information acquisition module comprises matching unit, in order to the reply message that this problem is possible in claimant's reply message and the database is done the similarity comparison, choose similarity and satisfy the answer result of the reply message of setting threshold as the claimant.
As a preferred embodiment of the present invention, be prerequisite if certain examination and approval procedure finishes with handling of other examination and approval procedures, then between two examination and approval procedures, set up corresponding mapping.
As a preferred embodiment of the present invention, described policy destructing module is set up and is examined one-to-one relationship between condition, application material and the approval process after each administrative procedure for examination and approval is carried out combing;
For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures, policy destructing module is set up one-to-one relationship according to claimant's different condition key element between the condition of examining, application material and the approval process of each secondary examination and approval procedure.
Approval system is worked in coordination with in a kind of administration, and described approval system comprises that navigation subsystem, claimant declare subsystem, examine subsystem;
Described navigation subsystem comprises: policy destructing module, claimant's information acquisition module, navigation module, database;
Described policy destructing module is extracted in the database in order to condition element, the method for handling that examination and approval procedure in the administrative policy need be satisfied;
Described request people's information acquisition module is in order to obtain the information of waiting to examine the claimant;
Described navigation module then is shown to the claimant in order to retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database;
The claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people;
Administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
The collaborative measures and procedures for the examination and approval of administration that approval system is worked in coordination with in a kind of above-mentioned administration, the collaborative measures and procedures for the examination and approval of described administration comprise the steps:
Policy destructing step, the condition element that examination and approval procedure in the administrative policy need be satisfied, the method for handling of different condition key element correspondence are extracted in the described database, set up the mapping of the method for handling of condition element, different condition key element correspondence; For the administrative procedure for examination and approval of a plurality of administrative departments of needs associated treatment, policy destructing module writes down following information in the administrative procedure for examination and approval of correspondence: need information, each administrative department of a plurality of administrative departments of associated treatment to examine order, the power of examination and approval of all departments in checking process; Simultaneously, described policy destructing module is divided into some secondary examination and approval procedures with examination and approval procedure according to the condition difference of examining and approving the claimant; The secondary condition element that each secondary examination and approval procedure is corresponding different, the method for handling of the secondary condition element that policy destructing module need satisfy the secondary examination and approval procedure, different secondary condition element correspondences is saved in the database;
Claimant's information obtaining step obtains the information of waiting to examine the claimant; Condition element according to corresponding examination and approval procedure generates correspondence problem prompting claimant answer; Then, further generate correspondence problem prompting claimant and answer according to claimant's the answer and the condition element of database; Back and forth prompting is until obtaining result;
Navigation step retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database, then be shown to the claimant; If the information that the claimant provides does not meet the requirement of corresponding item, then feed back to the claimant;
The claimant declares step, and the claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people;
Administrative department examines step, and administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
As a preferred embodiment of the present invention, described request people's information obtaining step comprises the coupling step, the reply message that this problem is possible in claimant's reply message and the database is done the similarity comparison, choose similarity and satisfy the answer result of the reply message of setting threshold as the claimant.
As a preferred embodiment of the present invention, described navigation step is shown to the claimant with the mode of result by list.
As a preferred embodiment of the present invention, in the described policy destructing step, after each administrative procedure for examination and approval is carried out combing, set up and examine one-to-one relationship between condition, application material and the approval process;
For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures,, between the condition of examining, application material and the approval process of each secondary examination and approval procedure, set up one-to-one relationship according to claimant's different condition key element.
The measures and procedures for the examination and approval are worked in coordination with in a kind of administration, and described method comprises the steps:
Policy destructing step, condition element, the method for handling that examination and approval procedure in the administrative policy need be satisfied are extracted in the database;
Claimant's information obtaining step obtains the information of waiting to examine the claimant;
Navigation step retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database, then be shown to the claimant;
The claimant declares step, and the claimant submits the material of needs to according to the information of navigation step;
Administrative department examines step, and administrative department examines administrative procedure for examination and approval; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, administrative procedure for examination and approval, the corresponding power of examination and approval are sent next administrative department, examine termination until this administrative procedure for examination and approval.
Beneficial effect of the present invention is: the collaborative approval system of the administration that the present invention proposes and the measures and procedures for the examination and approval, and can be according to claimant's information and relevant administrative examination and approval requirement, the material that concrete operating process is provided and needs to prepare for the claimant quickly.
Description of drawings
Fig. 1 is the composition synoptic diagram of the administrative collaborative approval system of the present invention.
Fig. 2 is the process flow diagram of the administrative collaborative measures and procedures for the examination and approval of the present invention.
Fig. 3 puts question to schematic flow sheet for question of independence.
Fig. 4, Fig. 5 concern synoptic diagram for question of independence.
Embodiment
Describe the preferred embodiments of the present invention in detail below in conjunction with accompanying drawing.
Embodiment one
See also Fig. 1, the present invention discloses the collaborative approval system of a kind of administration, and described approval system comprises that navigation subsystem 10, claimant declare subsystem 20, examine subsystem 30.Described navigation subsystem 10 comprises: database (item storehouse) 11, policy destructing module 12, claimant's information acquisition module 13, navigation module 14.
Described policy destructing module 12 is extracted in the described database 11 in order to the condition element that examination and approval procedure in the administrative policy need be satisfied, the method for handling of different condition key element correspondence, sets up the mapping of the method for handling of condition element, different condition key element correspondence; For the administrative procedure for examination and approval of a plurality of administrative departments of needs associated treatment, policy destructing module writes down following information in the administrative procedure for examination and approval of correspondence: need information, each administrative department of a plurality of administrative departments of associated treatment to examine order, the power of examination and approval of all departments in checking process; Simultaneously, described policy destructing module is divided into some secondary examination and approval procedures with examination and approval procedure according to the condition difference of examining and approving the claimant; The secondary condition element that each secondary examination and approval procedure is corresponding different, the method for handling of the secondary condition element that policy destructing module need satisfy the secondary examination and approval procedure, different secondary condition element correspondences is saved in the database 11.
Described policy destructing module 12 is set up and is examined one-to-one relationship between condition, application material and the approval process after each administrative procedure for examination and approval is carried out combing; For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures,, between the condition of examining, application material and the approval process of each secondary examination and approval procedure, set up one-to-one relationship according to claimant's different condition key element.If it is prerequisite that certain examination and approval procedure finishes with handling of other examination and approval procedures, then between two examination and approval procedures, set up corresponding mapping; Then, can point out in the result of handling certain examination and approval procedure and to handle other examination and approval procedures earlier, and enter other examination and approval procedures handle the navigation page.
Described policy destructing module 12 can be examined and approved rules according to each, and destructing goes out to examine one-to-one relationship between condition, application material and the approval process.Perhaps, in the process of formulating the administrative examination and approval rules, just will examine condition, application material and approval process and be saved in the setting data storehouse.
Described request people's information acquisition module 13 is in order to obtain the information of waiting to examine the claimant; (the answer mode can be the mode of the multiple-choice question or the topic of filling a vacancy to point out claimant's answer according to the condition element generation correspondence problem of corresponding examination and approval procedure; Problem can generate automatically, also can determine in advance); Then, further generate correspondence problem prompting claimant and answer according to claimant's the answer and the condition element of database; Back and forth prompting is until obtaining result.
Described request people's information acquisition module 13 comprises matching unit, in order to the reply message that this problem is possible in claimant's reply message and the database is done the similarity comparison, chooses similarity and satisfies the answer result of the reply message of setting threshold as the claimant.
Described navigation module 14 then is shown to the claimant in order to retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database; If the information that the claimant provides does not meet the requirement of corresponding item, then feed back to the claimant.Described navigation module can be shown to the claimant by the mode of list with result (condition that possesses as needs, need the material of preparing, the concrete method of handling).
As previously mentioned, some examination and approval procedures are divided into some secondary examination and approval procedures according to administrative examination and approval claimant's condition difference.For the examination and approval procedure that comprises some secondary examination and approval procedures, navigation module 14 judges that according to claimant's information which in a plurality of secondary examination and approval procedures this claimant belong to; Then according to the secondary condition element of claimant's information, corresponding examination and approval procedure, further retrieval obtains the result from database.
The claimant declares subsystem 20, submits the material of needs according to the information of navigation subsystem 10 to by the described request people;
Administrative department examines administrative procedure for examination and approval by the described subsystem 30 of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
More than disclosed the composition of the administrative collaborative approval system of the present invention, the present invention also discloses the collaborative measures and procedures for the examination and approval of a kind of administration when the announcement above line CPPCC is with approval system.See also Fig. 2, collaborative the examining of described administration comprises the steps:
[step S1] policy destructing step, the condition element that examination and approval procedure in the administrative policy need be satisfied, the method for handling of different condition key element correspondence are extracted in the described database, set up the mapping of the method for handling of condition element, different condition key element correspondence; Described examination and approval procedure is divided into some secondary examination and approval procedures according to administrative examination and approval claimant's condition difference; The secondary condition element that each secondary examination and approval procedure is corresponding different, the secondary condition element that the secondary examination and approval procedure need be satisfied, the method for handling of different secondary condition element correspondences are saved in the database.
Particularly, need set up one-to-one relationship between the condition of examining, application material and the approval process of each examination and approval procedure; For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures,, between the condition of examining, application material and the approval process of each secondary examination and approval procedure, set up one-to-one relationship according to claimant's different condition key element.
Wherein, after each administrative procedure for examination and approval is carried out combing, set up and examine one-to-one relationship between condition, application material and the approval process; For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures,, between the condition of examining, application material and the approval process of each secondary examination and approval procedure, set up one-to-one relationship according to claimant's different condition key element.
[step S2] claimant information obtaining step obtains the information of waiting to examine the claimant; Condition element according to corresponding examination and approval procedure generates correspondence problem prompting claimant answer; Then, further generate correspondence problem prompting claimant and answer according to claimant's the answer and the condition element of database; Back and forth prompting is until obtaining result.
Described request people's information obtaining step comprises the coupling step, and the reply message that this problem is possible in claimant's reply message and the database is done the similarity comparison, chooses similarity and satisfies the answer result of the reply message of setting threshold as the claimant.
[step S3] navigation step retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database, then be shown to the claimant; If the information that the claimant provides does not meet the requirement of corresponding item, then feed back to the claimant.Described navigation step is shown to the claimant with the mode of result by list.
[step S4] claimant declares step, and the claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people.
[step S5] administrative department examines step, and administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
For example, the requirement of examining of certain city's patent pilot business mainly comprises:
(1) this city registered enterprise;
(2) applied for that all types of patents (contained 20) more than 20 in nearly 3 years;
(3) nearly 3 annual operation revenues (contain 5,000,000) more than 5,000,000;
(4) special patented claim responsible official is arranged in the enterprise, enterprise has formulated patent system.
The present invention at first according to the regulation of this city's patent pilot business, extracts above-mentioned condition element, is stored in the database; Simultaneously the flow process of handling, the material that needs to prepare are saved in the database.
Then, when the claimant seek advice from the patent pilot business handle flow process the time, navigation subsystem of the present invention is at first putd question to the claimant.
As, the item that the prime minister handles to claimant's inquiry can provide some options and be selected by the claimant, also can allow the claimant fill.
After claimant's selection or filling were the application of patent pilot business, navigation subsystem generated some problems according to above-mentioned condition element.
Are problem 1, enterprise the enterprises of this city registration?
A: be
B: not
If the claimant selects A, then enter problem 2, otherwise the alert requests people is undesirable.
Problem 2, applied for that all types of patents reached more than 20 in nearly 3 years? (perhaps require the claimant to fill in and apply for how many parts)
A: be
B: not
If the claimant selects A, then enter problem 3, otherwise the alert requests people is undesirable.
Do problem 3, nearly 3 annual operation revenues reach more than 5,000,000? (perhaps requiring the claimant to fill in nearly 3 years average operation revenue)
A: be
B: not
If the claimant selects A, then enter problem 4, otherwise the alert requests people is undesirable.
Whether special patented claim responsible official is arranged in problem 4, the enterprise, whether has enterprise formulated patent system?
If the claimant selects A, then will apply for a patent material that pilot business need prepare, handle the form of flow process by list and show the claimant.
Under many circumstances, an examination and approval procedure comprises some secondary examination and approval procedures, and promptly different according to claimant conditions has different approval processes, needs to prepare different materials.Therefore, for the administrative procedure for examination and approval that comprises some secondary examination and approval procedures,, between the condition of examining, application material and the approval process of each secondary examination and approval procedure, set up one-to-one relationship according to claimant's different condition key element.
In addition, some administrative procedure for examination and approval needs at first to pass through other administrative examination and approvals, needs then at first to inquire whether the claimant has handled other administrative examination and approvals.
Embodiment two
Present embodiment discloses the collaborative approval system of a kind of administration, and described approval system comprises that navigation subsystem, claimant declare subsystem, examine subsystem.Described navigation subsystem comprises: policy destructing module, claimant's information acquisition module, navigation module, database.
Policy destructing module is extracted in the database in order to condition element, the method for handling that examination and approval procedure in the administrative policy need be satisfied;
Claimant's information acquisition module is in order to obtain the information of waiting to examine the claimant;
Navigation module then is shown to the claimant in order to retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database.
The claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people.
Administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
Present embodiment discloses the collaborative measures and procedures for the examination and approval of a kind of administration simultaneously, and described method comprises the steps:
Policy destructing step, condition element, the method for handling that examination and approval procedure in the administrative policy need be satisfied are extracted in the database.
Claimant's information obtaining step obtains the information of waiting to examine the claimant.
Navigation step retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database, then be shown to the claimant.
The claimant declares step, and the claimant submits the material of needs to according to the information of navigation step.
Administrative department examines step, and administrative department examines administrative procedure for examination and approval; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, administrative procedure for examination and approval, the corresponding power of examination and approval are sent next administrative department, examine termination until this administrative procedure for examination and approval.
Embodiment three
Present embodiment is that example is introduced the administrative collaborative air navigation aid of examining of the present invention with a certain administrative procedure for examination and approval.
The target of entry criteria (judging whether the claimant meets the condition of corresponding administrative examination and approval) question and answer:
---judge the current classification subitem item (what is done) whether working person really need handle.
---judge whether working person possesses the condition (can do) of handling this classification subitem.
The common scene of question and answer:
---the item that will handle for the user of classification subitem, and possess the condition of this classification subitem, the end of navigating smoothly.
---the classification subitem is not the item that the user will handle, and the user drops by the wayside navigation.
---the classification subitem is the item that the user will handle, and the user does not possess this classification subitem and handles condition, continues navigation, and navigation results provides the prompting that does not satisfy condition.
The entry criteria question and answer roughly can be divided following several types.
1: judge whether in the current compass of competency examination and approval procedure of city-level (as: whether).
2: judge whether to belong to the current item (as: category that whether belongs to large-scale excavation) of handling.
3: judge whether working person meets application condition (as: whether can independent by bear civil liability).
According to the item difference, every kind of question-and-answer problem quantity difference that the question and answer type comprises; Every type of question and answer are made up of several (also can not having) separate question-and-answer problems.
Foreground navigation question and answer are collected the user and whether are satisfied entry criteria.The question and answer that the model answer of backstage design question and answer, the entry criteria that the question and answer of foreground navigation are collected and backstage design are complementary and draw the foreground user and whether satisfy current entry criteria.
Separate question-and-answer problem refers to that this question-and-answer problem negative acknowledge can judge directly that the user does not satisfy entry criteria.Need not with other independently question-and-answer problem cooperate and provide the judgement that whether satisfies condition (but affirmative acknowledgement (ACK) need with reference to the answer of other questions of independence).The negative acknowledge of any one question of independence all is considered as not satisfying entry criteria; The answer of and if only if all independent question-and-answer problem is the entry criteria that affirmative acknowledgement (ACK) just is considered as satisfying this classification subitem.Relation as shown in Figure 3 between question of independence.
Each independent question-and-answer problem is made up of several question-and-answer problems; Question and answer are entitled as single choice, and stem has several descriptive items, are the description of entry criteria.The question-and-answer problem option divides guidance type and type two classes as a result.The type option is directly reached a conclusion and whether is satisfied entry criteria as a result, and the guidance type option then is directed to next non-independent question-and-answer problem.
Analyzing examples, can current design satisfy the judgement of many conditions combined situation.
Situation one: see also Fig. 4, Fig. 5, supposing needs to judge that the condition that the user need satisfy has: condition 1 is to condition 10; Wherein condition 7 to condition 10 is the essential condition that satisfies.Under the situation that condition 7-10 satisfies, satisfy condition 1,2 or satisfy condition 3,4 or satisfy condition 2,3 or satisfy condition 1,5 or satisfy condition and 4,5,6 satisfy one of above condition combination and all can.
Design question and answer scheme is as follows:
Condition 7 to condition 10 is indispensable type, can be arranged to an independent question-and-answer problem, and wherein any one condition is satisfied then can cause the user not satisfy entry criteria.Design problem is as follows:
Whether do Q1 you satisfy following all conditions?
C1 condition seven (set up through approving authority by approval; )
C2 condition eight (title, organizational structure that oneself is arranged; )
C3 condition nine (has the practitioner who adapts with its business activity; )
C4 condition ten (has the sources of funds that adapt with its business activity; )
A1 is that I satisfy above all conditions
A2 denys that I am discontented with one or more condition that is enough to
If the condition of indispensable type is too many, if any 8.Then can be divided into 2 question of independence designs.
Then provide prompting when the user selects A2, do not satisfy the essential condition of handling this item, prompting is to withdraw from navigation, still continues.
Condition 1 to condition 6 will be formed another question of independence, and this problem design is as follows:
Is your source of fund of Q2? (Dan Xuan)
A1 condition one (foreign capitals)
A2 condition three (non-foreign capitals)
A3 source of fund useless
Is the Q3 principal amount? (Dan Xuan)
A1 condition two (more than 1,000,000)
A2 condition four (below 1,000,000)
Q4 you whether meet the following conditions (multiselect)
A1 condition five (new high-tech enterprise)
A2 condition six (having international monopoly)
After four problems finished, the model answer corresponding with the backstage matched, if combination condition satisfies guidanuce condition more than or equal to thinking first of model answer.Otherwise entry criteria is not satisfied in prompting, and whether prompting continues navigation.
In sum, the collaborative approval system of the administration that the present invention proposes and the measures and procedures for the examination and approval can be according to claimant's information and relevant administrative examination and approval requirement, the materials that concrete operating process is provided and needs to prepare for the claimant quickly.
The present invention to administrative procedure for examination and approval and item examine that key element becomes more meticulous, granulating, standardization combing combing, realize the standardization of administrative procedure for examination and approval, more educated, standardized management.
The present invention utilizes informationization technology to the incidence relation between administrative procedure for examination and approval, entry criteria, examine condition, examine process, the logical relation of examining between result and application material carries out Unified coding and structured storage, for the management of long-term of administrative procedure for examination and approval provides support, formed comprehensive careful administrative procedure for examination and approval information standard storehouse, consolidated and checked and revised achievement.
The present invention utilizes informationization technology to realize that item is collaborative and handles and share standard as a result, for newly developed area administrative examination and approval data share and standard base is established by the permit business system.
The present invention utilizes informationization technology standard newly developed area examination and approval procedure re-engineer process, and the administration work system of integration construct realizes checking and revising the interlock of the work whole district.
The present invention utilizes technological means to realize informationization, the ordering of reform of the system of administrative approval work, assists to check and revise carrying out, follow the tracks of, analyzing of work, improves the reform effect.
The present invention's aspect that gears to the needs of the society is optimized services channels, optimizes the window banging content structure, promotes window and accepts ability, promotes the autonomous service ability of the public.Intelligent navigation subsystem of the present invention has the homing capability of self-teaching and self-correction, the navigation Service that provides hommization, intellectuality, standardization and precision for the enterprise that comes to handle affairs and citizen.Navigation interface is simple and easy to usefulness, and navigation procedure is short and sweet, and explanation of the step of use and guide are arranged, can laddering reckoning navigation results.
Here description of the invention and application is illustrative, is not to want with scope restriction of the present invention in the above-described embodiments.Here the distortion of disclosed embodiment and change are possible, and the various parts of the replacement of embodiment and equivalence are known for those those of ordinary skill in the art.Those skilled in the art are noted that under the situation that does not break away from spirit of the present invention or essential characteristic, and the present invention can be with other form, structure, layout, ratio, and realize with other assembly, material and parts.Under the situation that does not break away from the scope of the invention and spirit, can carry out other distortion and change here to disclosed embodiment.
Claims (10)
1. the collaborative approval system of administration is characterized in that described approval system comprises that navigation subsystem, claimant declare subsystem, examine subsystem;
Described navigation subsystem comprises: policy destructing module, claimant's information acquisition module, navigation module, database;
Described policy destructing module is extracted in the described database in order to the condition element that examination and approval procedure in the administrative policy need be satisfied, the method for handling of different condition key element correspondence, sets up the mapping of the method for handling of condition element, different condition key element correspondence;
For the administrative procedure for examination and approval of a plurality of administrative departments of needs associated treatment, policy destructing module writes down following information in the administrative procedure for examination and approval of correspondence: need information, each administrative department of a plurality of administrative departments of associated treatment to examine order, the power of examination and approval of all departments in checking process; Simultaneously, described policy destructing module is divided into some secondary examination and approval procedures with examination and approval procedure according to the condition difference of examining and approving the claimant; The secondary condition element that each secondary examination and approval procedure is corresponding different, the method for handling of the secondary condition element that policy destructing module need satisfy the secondary examination and approval procedure, different secondary condition element correspondences is saved in the database;
Described request people's information acquisition module is in order to obtain the information of waiting to examine the claimant; Condition element according to corresponding examination and approval procedure generates correspondence problem prompting claimant answer; Then, further generate correspondence problem prompting claimant and answer according to claimant's the answer and the condition element of database; Back and forth prompting is until obtaining result;
Described navigation module then is shown to the claimant in order to retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database; If the information that the claimant provides does not meet the requirement of corresponding item, then feed back to the claimant;
The claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people;
Administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
2. approval system is worked in coordination with in administration according to claim 1, it is characterized in that:
Described request people's information acquisition module comprises matching unit, in order to the reply message that this problem is possible in claimant's reply message and the database is done the similarity comparison, chooses similarity and satisfies the answer result of the reply message of setting threshold as the claimant.
3. approval system is worked in coordination with in administration according to claim 1, it is characterized in that:
If it is prerequisite that certain examination and approval procedure finishes with handling of other examination and approval procedures, then between two examination and approval procedures, set up corresponding mapping.
4. approval system is worked in coordination with in administration according to claim 1, it is characterized in that:
Described policy destructing module is set up and is examined one-to-one relationship between condition, application material and the approval process after each administrative procedure for examination and approval is carried out combing;
For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures, policy destructing module is set up one-to-one relationship according to claimant's different condition key element between the condition of examining, application material and the approval process of each secondary examination and approval procedure.
5. the collaborative approval system of administration is characterized in that described approval system comprises that navigation subsystem, claimant declare subsystem, examine subsystem;
Described navigation subsystem comprises: policy destructing module, claimant's information acquisition module, navigation module, database;
Described policy destructing module is extracted in the database in order to condition element, the method for handling that examination and approval procedure in the administrative policy need be satisfied;
Described request people's information acquisition module is in order to obtain the information of waiting to examine the claimant;
Described navigation module then is shown to the claimant in order to retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database;
The claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people;
Administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
6. the collaborative measures and procedures for the examination and approval of the administration of the collaborative approval system of the described administration of claim 1 is characterized in that, the collaborative measures and procedures for the examination and approval of described administration comprise the steps:
Policy destructing step, the condition element that examination and approval procedure in the administrative policy need be satisfied, the method for handling of different condition key element correspondence are extracted in the described database, set up the mapping of the method for handling of condition element, different condition key element correspondence; For the administrative procedure for examination and approval of a plurality of administrative departments of needs associated treatment, policy destructing module writes down following information in the administrative procedure for examination and approval of correspondence: need information, each administrative department of a plurality of administrative departments of associated treatment to examine order, the power of examination and approval of all departments in checking process; Simultaneously, described policy destructing module is divided into some secondary examination and approval procedures with examination and approval procedure according to the condition difference of examining and approving the claimant; The secondary condition element that each secondary examination and approval procedure is corresponding different, the method for handling of the secondary condition element that policy destructing module need satisfy the secondary examination and approval procedure, different secondary condition element correspondences is saved in the database;
Claimant's information obtaining step obtains the information of waiting to examine the claimant; Condition element according to corresponding examination and approval procedure generates correspondence problem prompting claimant answer; Then, further generate correspondence problem prompting claimant and answer according to claimant's the answer and the condition element of database; Back and forth prompting is until obtaining result;
Navigation step retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database, then be shown to the claimant; If the information that the claimant provides does not meet the requirement of corresponding item, then feed back to the claimant;
The claimant declares step, and the claimant declares subsystem, submits the material of needs according to the information of navigation subsystem to by the described request people;
Administrative department examines step, and administrative department examines administrative procedure for examination and approval by the described subsystem of examining; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, collaborative approval system according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, collaborative approval system sends next administrative department with administrative procedure for examination and approval, the corresponding power of examination and approval, examines termination until this administrative procedure for examination and approval.
7. the measures and procedures for the examination and approval are worked in coordination with in administration according to claim 6, it is characterized in that:
Described request people's information obtaining step comprises the coupling step, and the reply message that this problem is possible in claimant's reply message and the database is done the similarity comparison, chooses similarity and satisfies the answer result of the reply message of setting threshold as the claimant.
8. the measures and procedures for the examination and approval are worked in coordination with in administration according to claim 6, it is characterized in that:
Described navigation step is shown to the claimant with the mode of result by list.
9. the measures and procedures for the examination and approval are worked in coordination with in administration according to claim 6, it is characterized in that:
In the described policy destructing step, after each administrative procedure for examination and approval is carried out combing, set up and examine one-to-one relationship between condition, application material and the approval process;
For the administrative procedure for examination and approval that comprises some secondary examination and approval procedures,, between the condition of examining, application material and the approval process of each secondary examination and approval procedure, set up one-to-one relationship according to claimant's different condition key element.
10. the collaborative measures and procedures for the examination and approval of administration is characterized in that described method comprises the steps:
Policy destructing step, condition element, the method for handling that examination and approval procedure in the administrative policy need be satisfied are extracted in the database;
Claimant's information obtaining step obtains the information of waiting to examine the claimant;
Navigation step retrieve the method for handling that obtains correspondence according to the condition element of claimant's information, corresponding examination and approval procedure from database, then be shown to the claimant;
The claimant declares step, and the claimant submits the material of needs to according to the information of navigation step;
Administrative department examines step, and administrative department examines administrative procedure for examination and approval; Administrative procedure for examination and approval for a plurality of administrative departments of needs associated treatment, according to each administrative department examine order successively with administrative procedure for examination and approval, corresponding power of examination and approval granting to each administrative department, after a certain administrative department has examined, administrative procedure for examination and approval, the corresponding power of examination and approval are sent next administrative department, examine termination until this administrative procedure for examination and approval.
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| CN103914757A (en) * | 2014-03-21 | 2014-07-09 | 宁波中小在线信息服务有限公司 | Method and system for transmitting difficult problem content and strategy content by network system |
| CN103955463A (en) * | 2014-03-21 | 2014-07-30 | 宁波中小在线信息服务有限公司 | Policy deconstruction method and system of government |
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| CN103955463B (en) * | 2014-03-21 | 2017-05-31 | 宁波中小在线信息服务有限公司 | A kind of policy destructing method and system of government |
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| CN103914757A (en) * | 2014-03-21 | 2014-07-09 | 宁波中小在线信息服务有限公司 | Method and system for transmitting difficult problem content and strategy content by network system |
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| CN110390506A (en) * | 2018-04-20 | 2019-10-29 | 富士施乐株式会社 | Information processing unit, information processing system, record media and information processing method |
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| CN108984766B (en) * | 2018-07-20 | 2022-02-01 | 政和科技股份有限公司 | Policy interpretation method and device |
| CN109242326A (en) * | 2018-09-19 | 2019-01-18 | 江苏风云科技服务有限公司 | A kind of policy shared system based on big data and artificial intelligence |
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| CN111461641A (en) * | 2020-03-12 | 2020-07-28 | 北京美住美宿科技有限公司 | Approval flow processing method, system, equipment and readable storage medium |
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Application publication date: 20111005 |