CN102196103A - Platform for implementing competitive bidding of taxi services based on mobile communication and positioning technology - Google Patents
Platform for implementing competitive bidding of taxi services based on mobile communication and positioning technology Download PDFInfo
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Abstract
The invention discloses a platform for implementing competitive bidding of taxi services based on mobile communication and a positioning technology, which relates to application of internet of things based on the Internet, a mobile telecommunication network and the positioning technology and is a service-charged comprehensive operating platform mainly used for providing position inquiry service for taxis and passengers and implementing effectively management. A conception of voice group call is introduced into the platform, and a taxi service competitive bidding business model is created, so that, the reliability of service orders is improved, and accurate response to service for passengers is greatly accelerated. Users are free from investment on other hardware, the platform is suitable for large-area, integral and uniform generalization, and the technology is advanced, simple, practical, steady and reliable.
Description
Technical field
The present invention relates to a service for life that is based upon on mobile telecommunications network and the location technology basis and use, mainly provide the business configuration service, and realize the service platform of regulate charges taxi driver and passenger.
Background technology
The method of relevant realization taxi paging service has much familiar as everybody, commonly used artificial call center, city business.Along with the development of Internet technology, the maturation of 3G mobile communication technology and geographic positioning technology particularly, for providing easier, the taxi call service provides technical guarantee completely more accurately.Utilize these technology, at this business, present existing patent of invention:
CN02812148.1 utilizes communication network to provide automatic connection service method for taxi,
CN200920264451.0, a kind of based on the call system under the wireless network,
CN200820084780.2, taxi immediate assignment managing system,
CN201020121790.6, call and waiting car supervising device during the taxi network implementation,
Above-mentioned patent inventor, they have made positive useful exploration in this field.
But above-mentioned existing way and patent, not only there is system complex, the construction cost height, the whole difficulty of promoting of large tracts of land, subregion running trouble, the cost of labor height, the user needs defectives such as additional hardware input, more on user's general use habit, on commercial value is expressed, and in the service quality guarantee, exist the shortcoming that can't overcome.
Special relatively patent CN200710100795.3, patent name: utilize mobile positioning technique to realize connecting automatically the method and system of near taxi, inventor: Gao Jianhong.This patent application has the integrated system management, and the user need not the advantage that other hardware drop into, but the intrinsic knowledge of regularity that the taxi service operation is existed is not enough, exists the following shortcoming that can't overcome:
1, professional way is reached in passenger's driver's voice call of directly transferring, and can not guarantee professional single rate that becomes.Before the driver answers the call, do not understand passenger's whereabouts, have or not the load-carrying article, could be ready to close and actual state such as take advantage of with other people.This will select to experience when conflicting mutually with driver's requirement at that time to the unhappiness that one of driver does still not do.If service can not be reached fast in regular ground between driver and passenger, but will be through realizing several times that repeatedly so, platform will be had any problem when Che Fanghuo passenger charges.Particularly also can't judge actual Cheng Dan, accurately identification should be collected current service charge or not.
2, the driver submits the way of service request at every turn again to system when the visitor such as parking, and this brings very burden for the taxi driver.One have the fixing taxi that waits the passenger vehicle position, and the zero objective business demand that system is provided is not strong; The one fixing drivers that wait the passenger vehicle position, he needs ceaselessly to flow look for the visitor, stops and waits the system dispatching guest, but do not know when the result is arranged, and does the thing that does not have guarantee like this, should be unable to someone support.
3, as for the way of submitting service request by note to, not only increased the hardware input of system, paid the cost input of short message channel to the operator, key is the losing of note data and the phenomenon of delaying time, to the service puzzlement that platform causes, be a undisputable fact.The driver has sent out note, and system is not received again, does not receive immediately that perhaps visitors such as driver's dead time will cause the unhappiness of mutual cooperation.
Existence in view of the above problems, make up one easier, precisely, the professional competitive bidding charging platform of clog-free taxi has it actively and actual value and meaning.
Summary of the invention
The present invention is directed to the problem that exists in the actual operation of addressing, proposed the correlation technique solution, set up one, realized the commence business platform of competitive bidding of taxi based on mobile communication and location technology, its major technique characteristics and the useful value of bringing comprise as follows:
1, the present invention is by the form of voice broadcast service, allow the taxi driver take place before direct writing gets in touch with the passenger, demand for services to the passenger, there is one accurately, the understanding of understanding, assess oneself at that time after the situation, confirming again whether to do that this is single professional, so just guaranteeing the reliability of driver's order.
2, the present invention the multidigit driver can be listened to simultaneously knows passenger demand by the form that voice multicast, and constitutes service competition situation.Doing not only allowing more driver obtain business opportunity like this, mainly is the quick response that has realized passenger services.And the driver is understanding truth, and the chance that obtains under the prerequisite of competition voluntarily, will can not constitute obstacle in the clearing charge.
3, existing manual calling operation mode has subregion operating cost height, the difficulty that management difficulty is big.If centralized management but can't overcome various places dialect slang and not understand and the unclear obstacle of local place name.The former sound of passenger of the present invention is relayed, and the locals listens local words, knows local circumstance, and this obstacle has just solved naturally.And by the virtual artificial intelligence recording of platform, except that complaint handling needs the part people for defining, platform has been realized unattended operation substantially.
4, manage the full region of the present invention's support, no matter allow the passenger where be in, all need not to go to search local taxi services channels again, a 3G mobile client is installed, or collect a webpage client, or know and grasp a business telephone special issue, just can easily wander through the world.This is to this professional globality, and the large tracts of land unified integration is promoted, and assurance is provided.
5, by requirement of the present invention, car side has just finished the authentication to identity when registration.In when operation, activate or non-3G mobile is in opening state with driver's 3G client, participate in the unique conditional of professional competitive bidding as permission.Give the driver right to choose that connects not order, this wishes to obtain the more driver of multimachine meeting to the traffic carrying capacity instability, just has ready conditions and carries out next single business deposit in advance.
6, the taxi of support of the present invention on the way travelling provides real-time professional voice broadcast, allows the at any time any place of driver, all has an opportunity to participate in professional competitive bidding.So neither influence taxi oneself and sought a business opportunity professional, many again, guarantee in effective time, finish the more business income.
7, the present invention is directed to the driver in the process of moving, use mobile phone to influence attentiveness, a difficult problem that causes the accident easily, 3G mobile client the driver, developed under state of activation, reported voice functions automatically, unlikely robbing because of the driver is worried listened a professional speech, and lose control to vehicle, bring accident potential.
8, the present invention is to the harassing and wrecking of the malice in the whole service procedure, and malice competition for orders and quality of service monitor adopt perfect technological means, have set up strict blacklist management system.
9, the present invention adopts the full voice pattern, guaranteed the transmission of all information on services and had and to have answered, all adopt voice channel, carry out in the process in business, do not have speech response, platform is not just made any judgement, can be because of the communicative channel obstacle of system, exchange disconnection, influence is to user's service quality.
10, owing to can write down storage to all information, guarantee that the passenger loses thing and need search, perhaps the driver needs to get in touch the passenger afterwards, and complete direct facility can both be provided.
11, the large platform all standing framework of platform of the present invention can be supported shared its locator data and voice channel, allows sundry item to carry out api interface function expansion each other, can be the user unified inlet is provided, and how abundant other are integrated integral application.
Platform based on mobile communication and the professional competitive bidding of location technology realization taxi of the present invention, mainly can expand central control system by being integrated into by server host, gatekeeper GK, gateway GW, router ROUTE, this central control system links to each other with far-end positioning service center by the location gateway, by the mobile IP network link, the 3G mobile that client is installed with passenger and taxi driver is write to each other, by the PSTN of telecommunication public network system, non-3G mobile with passenger and taxi driver is write to each other, and comprises the steps:
The first, car side's application for registration service code is submitted the regulation complete data to, comprises corresponding service code binding, different business special issue mobile phone at times, and client is installed on 3G mobile; The passenger starts the 3G mobile client, or the webpage client, or non-3G mobile is by mobile communication public network system, and the externally unified professional special issue of call platform is initiated the audio call to demand for services.
The second, platform obtains call request signal, at first retrieval authenticates passenger identity in database, if during blacklist, then platform sends corresponding denial of service caution voice to the passenger, as passing through authentication, start voice edition recorded broadcast module, the guiding passenger is speech explanation demand for services situation on request, and passenger's voice are filtered arrangement, compiles to be fit to the taxi driver, one section voice of play instruction passenger demand situation, and it is stored in platform database.
Three, platform starts the positioning service center module by the location gateway, measures passenger's mobile phone Geographical Coordinates Parameter, and parameter is imported in the platform database; Geographical Coordinates Parameter with this passenger is the coordinate round dot again, satisfies the taxi of certain condition around measuring, and by other setting meanss such as nearest or VIP grades, selects one group of car to participate in professional competitive bidding.The quantity of one group car can be considered also can run situation according to reality between five to ten cars, does that again adjustment reasonably being set.
The taxi that it satisfies certain condition is meant that by the platform registration obtain the taxi of identification authorization, the driver need participate in competitive bidding, as long as open the 3G mobile of registration, and activate built in client, or non-3G mobile is in open state.Platform only retrieves taxi driver's corresponding cell-phone number in database, could set up the audio call contact, and it is realized professional competitive bidding voice broadcast.
Four, platform is initiated professional competitive bidding and is invited using taxi driver's mobile phone of client, at first is to set up the audio call contact.Startup of server ip voice administration module, detecting confirms that called taxi client is in the net state of activation, initiation is called out the IP of taxi client, by the ip voice administration module, set up the audio call path, Activate Phone automatically sound playing system, play service competitive bidding voice automatically of client simultaneously.
Or platform initiates professional competitive bidding and invites at the mobile phone that does not have to use and activate the taxi driver of client, is to set up the audio call contact earlier equally.Server is opened configuration file, read called platform account number and GK address information, sending called party information to the GK that reads the address authenticates and route, if the authentication of RADIUS authentication center is passed through, GK sends message to Platform Server, Platform Server passes through data base querying, the actual called phone number of platform account number correspondence is returned GK, GK carries out route according to actual called phone number, with the called GW(gateway that obtains) address turns back to server, server makes a call to called GW, and the called GW address that system will obtain is by the soft switch signaling telecommunication public network PSTN of system, the PSTN of telecommunication public network system calls out the called phone number, set up the speech play contact after the response, after key was listened in startup, mobile phone was reported professional competitive bidding voice.
Five, in listening to process, because of the business plan arrangement has conflict, abandon this competitive bidding business if any the driver, can select to close in advance and listen to.Or after finishing, this organizes all drivers does not all have order and replys, and the platform expanded scope starts and searches and mend into the invitation new car.As in the invitation quantitative range of time of setting or setting, there is not the driver to confirm order, platform is replied information to the passenger.The information of its answer is a pre-edit, and platform replies to the passenger with the form of voice automatically.Purpose is to remind the passenger, and informing does not temporarily have proper fit, whether submits request once more to, perhaps selects other modes to realize the service needs.
Six, agree order if any car, confirm by platform requirement button.The affirmation of 3G mobile client is abandoned and the affirmation of complaint and non-3G mobile phone, abandons, and complains three keys, is that platform formerly is provided with, and the function corresponding with platform is complementary.
Seven, Platform Server obtains a certain driver's order affirmation instruction, has just interrupted the message voice to other drivers immediately, and plays and inform license number predetermined this professional voice messaging of competitive bidding.
Eight, after driver's button is confirmed, platform is set up the voice call contact to both sides automatically.
When all using client as driver and passenger, platform starts the ip voice administration module, initiates the IP of two-way client is called out, and by the ip voice administration module, sets up both sides' audio call path, allows both sides confirm competitive bidding Cheng Dan, perhaps links up and implements follow-up matters;
As working as the driver is non-3G mobile, the passenger uses client, or the driver uses client, when the passenger does not use client, platform starts the ip voice administration module, initiation is called out the IP of client, and simultaneously, platform is by the soft switch signaling telecommunication public network PSTN of system, call out the called phone number, set up voice contact after the two-way response, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters;
Or when both sides did not use client, platform was by the soft switch signaling telecommunication public network PSTN of system, and the two-way number that calls back responds the back both sides and sets up the voice call contact, allows both sides confirm competitive bidding Cheng Dan, perhaps links up and implements follow-up matters.
Nine, during the both sides of platform UNICOM voice channel, promptly start accounting module.Platform service is chargeed, and confirms that the taxi driver order begins to calculate.But be general, and supplement with money to the taxi driver and to collect or to bind mobile phone and collect by every single charge two yuan or various places subregion setting voluntarily.Whether impute to the passenger as for the driver, perhaps share half separately, can decide in its sole discretion by the driver, or manage platform, or partitioned proxies, manager's professional etiquette again is fixed.
Ten, do not accept this as the passenger and be predetermined to be list, startup redials menu, and initiation demand is once more called out.Platform Server obtains request signal, repeats above-mentioned flow process, initiates professional competitive bidding once more.
In listening to process, or in linking up with passenger's voice, or the passenger just abandons by bus when not explaining the situation to the driver without reason as the driver, and the driver judges that the passenger has great malice; As the driver malice competition for orders taking place, does not have the service of specific performance to the passenger; Or the passenger is in the service execution process, judges that driver's service quality has major imperfections, can start the complaint control on demand, UNICOM platform complaint management center, and platform enters complaint handling blacklist program.Access all professional information of this list of database, link up incident fact with both sides, and render reason, judgement should give blacklist punishment, to the blacklist passenger, the blacklist driver is according to different situations, suspend the service of certain hour or number of times, and to the database locking and the statistics of the certain number fine of driver etc.
In addition, platform can be implemented the positioning track of both sides' mobile phone is merged tracking, sets up scope of business trajectory coordinates figure.One guarantee to serve more thoughtful perfect, ensure both sides' safety, on service charging, also more have and confirm the reliability judged.
Description of drawings
Figure one is system business process figure of the present invention;
Figure two is system hardware and software principle module map of the present invention;
Figure three is that taxi of the present invention uses telephone system to call out schematic diagram;
Figure four is that taxi of the present invention uses IP client to call out schematic diagram.
Embodiment
Below pass through accompanying drawing, and in conjunction with the embodiments, furthermore bright, the present invention is based on structure and application that mobile communication and location technology realize the professional bidding platform of taxi.
1, when the passenger needs the taxi service, start the client of passenger's mobile phone 201, the IP call management module of Platform Server 203 obtains instruction, set up passenger's mobile phone 201 clients, voice contact passage with Platform Server 203, Platform Server 203 instruction voice edition recorded broadcast modules start, and initiate the speech-sound intelligent prompting to passenger's mobile phone 201 clients.
2, the passenger by the voice suggestion requirement of voice editor recorded broadcast module, tells the concrete demand for services item of platform oneself by the client of mobile phone 201, comprises whereabouts, whether needs the load-carrying weight, can come and go hired car, could agree to share etc.
Here harass about passenger's malice, answer the difficult problem shown in non-, prior art, dialect local, colloquial expressions at various places, also do not have good technology to be filtered blockade, this taxi driver that can only leave the locality for is judged, after being complained, transfer the database recording and check, do blacklist or title after the identification and handle.
3, platform voice edition recorded broadcast module with passenger's recording substance, is carried out as forms such as the syllable intelligently filters of standard whether, and certain normal process is set, and it is invalid or effective to authenticate this section voice messaging; When platform filtration authentication is invalid, the passenger is sent the prompting warning, can not make effective response as the passenger and revise, platform is judged malice, with denial of service, and startup is to the blacklist of passenger's cell-phone number; After platform filters authentication effectively, will edit to competitive bidding driver's platform signal language and this section voice messaging, the voice messaging after will editing again exists in the platform database.
4, Platform Server 203 is by the location gateway, start LBS210 positioning service center, measure the Geographical Coordinates Parameter of passenger's mobile phone, import platform database, be the coordinate round dot with this parameter again, nearest around measuring, the non-blacklist of registering, and the 3G mobile client is in state of activation, or non-3G mobile is in the driver mobile phone 209 of opening state, press geographical coordinate and be principle recently, selected one group five to ten car is as inviting the object that participates in professional competitive bidding.
5, platform IP call management module starts, and to the driver mobile phone 209 that wherein uses client, initiates audio call; Or by platform RADIUS authentication center 204, gatekeeper GK205, router ROUTER206, gateway GW207 to telecommunication public network system 208, initiates other are not used the audio call of the driver mobile phone 209 of client.
6, use the driver mobile phone 209 of client, play the professional voice of competitive bidding automatically, do not use the driver mobile phone 209 of client, need button just can listen to.
7, the driver listens to the professional voice of competitive bidding, has a mind to obtain this business, starts mobile phone 209 acknowledgement keys, sends to platform and confirms instruction.
8, the instant competitive bidding speech play that stop of Platform Server 203, relay other drivers of prompting should business be the voice messaging that the driver of XXX is scheduled to by license number.
9, after driver's button is confirmed, platform is set up the voice call contact to both sides automatically.When all using client as driver mobile phone 209 and passenger's mobile phone 201, platform starts the ip voice administration module, initiates the IP of two-way client is called out, by the ip voice administration module, set up both sides' audio call path, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters.
As working as driver mobile phone 209 are non-3G mobiles, passenger driver 201 uses client, or driver mobile phone 209 use clients, when passenger's mobile phone 201 does not use client, platform starts the ip voice administration module, initiation is called out the IP of client, and simultaneously, platform is by the soft switch signaling telecommunication public network PSTN208 of system, call out passenger's mobile phone 201, set up voice contact after the two-way response, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters.
Or when both sides do not use client, platform is by the soft switch signaling telecommunication public network PSTN208 of system, and two-way clawback driver mobile phone 209 and passenger's mobile phone 201 respond the back both sides and set up the voice call contact, allow both sides confirm competitive bidding Cheng Dan, perhaps link up and implement follow-up matters.
The present invention relates to an Internet of Things that is based upon on internet, mobile telecommunications network and the location technology basis uses.Mainly provide locating query, professional coupling, and a synthesis business platform of realization Service Management and service charge to taxi and passenger.This platform is introduced the notion of voice group call, has made up the professional competitive bidding commerce services of taxi pattern, has so not only improved the reliability of professional order, and improved greatly to passenger services accurately, respond fast.The user need not other hardware inputs, and is simple and practical, reliable and stable.
Claims (4)
1. realize the platform of the professional competitive bidding of taxi based on mobile communication and location technology, be characterised in that by server host, gatekeeper GK, gateway GW, router ROUTER and be integrated into central control system, this central control system is by the location gateway, link to each other with far-end positioning service center, by the mobile IP network link, the 3G mobile that client is installed with passenger and taxi driver is write to each other, by telecommunication public network PSTN, non-3G mobile with passenger and taxi driver is write to each other, and comprises the steps:
The first, car side's application for registration service code is submitted the regulation complete data professional special issue mobile phone different at times with binding to, and client is installed on 3G mobile; The passenger starts the 3G mobile client, or the webpage client, initiates the audio call to demand for services, or the passenger use non-3G mobile, by the mobile communication public network, and the externally unified professional special issue of call platform, initiation is to the audio call of demand for services;
The second, platform inserts call request, server obtains request signal, if retrieval authentication passenger identity is during blacklist in database, then platform sends denial of service caution voice to the passenger, as passing through authentication, startup of server intelligent sound editor recorded broadcast module, the suggestion voice requirement that the guiding passenger is provided with by platform, voice informing demand for services item is filtered this section recording of reduction, and is stored in the platform database;
Three, platform starts positioning service center business module, measures passenger's mobile phone Geographical Coordinates Parameter, imports platform database;
Four, be the coordinate round dot with passenger's Geographical Coordinates Parameter, the positioning service center is satisfied the taxi of certain condition, and by other setting meanss such as nearest or VIP grades, is selected one group of car to invite and participate in professional competitive bidding around measuring;
Five, platform wherein uses the taxi of 3G mobile client to this group, initiates professional competitive bidding is invited, and starts the ip voice administration module, the called net state of activation that is in is confirmed in detecting, initiation is called out the IP of client, and by the ip voice administration module, both sides set up the audio call path;
Or platform does not wherein use the taxi of cell-phone customer terminal to this group, initiating professional competitive bidding invites, server is opened configuration file, read called platform account number and GK address information, sending called party information to the GK that reads the address authenticates and route, if the authentication of RADIUS authentication center is passed through, GK sends message to Platform Server, Platform Server passes through data base querying, the actual called phone number of platform account number correspondence is returned GK, GK carries out route according to actual called phone number, with the called GW(gateway that obtains) address turns back to server, and server makes a call to called GW, the called GW address that system will obtain, by the soft switch signaling telecommunication public network PSTN of system, the PSTN of telecommunication public network system calls out the called phone number, sets up the voice call contact after the response;
Six, 3G mobile client, the sound playing system that Activates Phone, the service informing voice behind the playing platform editor and passenger's recording automatically; Other non-3G mobiles start and to listen to key, listen to service informing voice and passenger's recording behind the platform editor;
Seven, in listening to process, select to close in advance to listen to if any the driver, or after finishing, this organizes all drivers does not all have button affirmation order, platform enlarges coordinate range, starts to search and mend into the invitation new car; As setting the business hours or being provided with to inviting in the quantitative range, there is not driver's button to confirm order, platform is replied suggestion voice information to passenger's mobile phone end;
Eight, agree order if any car, confirm by platform requirement button;
Nine, platform obtains the order instruction, interrupts the message voice immediately, and broadcasts and change competitive bidding and be predetermined to be single information of voice prompt;
Ten, platform is set up the voice call contact to both sides simultaneously, allow both sides confirm competitive bidding Cheng Dan, when driver and passenger use client, platform starts the ip voice administration module, detecting is confirmed at net state, initiation is called out the IP of two-way client, by the ip voice administration module, sets up both sides' path of conversing; Or when the driver be non-3G mobile, the passenger uses client, or the driver uses client, and when the passenger did not use client, platform started the ip voice administration module, detecting confirms that client is when the net state of activation, initiation is called out the IP of client, and simultaneously, platform is by the soft switch signaling telecommunication public network PSTN of system, call out another cell-phone telephone number, set up the conversation contact after the two-way response; Or when both sides did not use client, platform was by the soft switch signaling telecommunication public network PSTN of system, and two-way clawback both sides telephone number is set up both sides' contact of conversing after the response;
The 11, both sides' voice channel success UNICOM, platform is confirmed professional Cheng Dan, starts accounting module, carries out the charging statistics to driver or passenger or both sides;
The 12, do not accept this booking list as the passenger, startup redials menu, and initiation demand is once more called out;
The 13, platform obtains request signal, repeats above-mentioned flow process, initiates professional competitive bidding once more;
The 14, as the driver in listening to process, in linking up with passenger's voice, or in process of service execution, judge that the passenger has great malice; As the driver malice competition for orders taking place, do not have the service of specific performance to the passenger, or the passenger is in the service execution process, judge that driver's service quality has major imperfections, start on request and complain control, UNICOM's platform complaint management center module, platform enters complaint handling blacklist program.
2. based on the platform of mobile communication and the professional competitive bidding of location technology realization taxi, the described central control system of claim 1 is characterised in that, the all standing framework that platform has, support other to integrate application item, shared locator data and voice channel, carrying out each other, api interface extends expansion.
3. realize the platform of the professional competitive bidding of taxi based on mobile communication and location technology, claim 1 the 4th described taxi that satisfies certain condition, be characterised in that the 3G mobile that the taxi driver has registered is in open state, and the activation built in client, or the non-3G mobile of having registered is in open state.
4. realize the platform of the professional competitive bidding of taxi based on mobile communication and location technology, claim 1 the 14 described platform enters complaint handling blacklist program, be characterised in that, start complaint management center button, to the blacklist passenger, the driver suspends the service of certain hour or number of times, to the database locking and the statistics of the certain number fine of driver etc.
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| CN110751947A (en) * | 2018-11-13 | 2020-02-04 | 北京嘀嘀无限科技发展有限公司 | Method for prompting user, electronic equipment and computer readable storage medium |
| CN110751947B (en) * | 2018-11-13 | 2021-05-07 | 北京嘀嘀无限科技发展有限公司 | Method for prompting user, electronic equipment and computer readable storage medium |
| CN115701894A (en) * | 2022-12-27 | 2023-02-14 | 蔚来汽车科技(安徽)有限公司 | Call method, call system, and computer storage medium |
| CN115701894B (en) * | 2022-12-27 | 2023-10-24 | 蔚来汽车科技(安徽)有限公司 | Communication method, communication system and computer storage medium |
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