CN102082882A - Call management method and device and terminal - Google Patents

Call management method and device and terminal Download PDF

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Publication number
CN102082882A
CN102082882A CN2011100232734A CN201110023273A CN102082882A CN 102082882 A CN102082882 A CN 102082882A CN 2011100232734 A CN2011100232734 A CN 2011100232734A CN 201110023273 A CN201110023273 A CN 201110023273A CN 102082882 A CN102082882 A CN 102082882A
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China
Prior art keywords
calling
important level
user
terminal
described calling
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CN2011100232734A
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Chinese (zh)
Inventor
马宁
李锦为
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Yulong Computer Telecommunication Scientific Shenzhen Co Ltd
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Yulong Computer Telecommunication Scientific Shenzhen Co Ltd
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Priority to CN2011100232734A priority Critical patent/CN102082882A/en
Publication of CN102082882A publication Critical patent/CN102082882A/en
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Abstract

The invention provides a call management method, which comprises the following step of: providing an important grade of the call provided by a calling party to a terminal user so as to make the user determine whether to answer the call when terminal receives a call. The invention also provides a call management device and terminal with the call management device. Due to the technical scheme, the importance of the call can be clearly known under the condition that a called party is not needed to judge whether the call is important, and the user is helped to rapidly determine whether to answer the call.

Description

Call management method, device and terminal
Technical field
The present invention relates to the administrative skill of sending a telegram here, relate in particular to call management method, device and terminal.
Background technology
In existing mobile phone, when receiving when incoming call, mobile phone, the user can start that the incoming call interface for users is selected to answer, rejection or by the information refusing to receive telephone, it comes electric interface as shown in Figure 1.Existing technology does not consider that the user is in meeting or in other sights, when having phone to call in, the user wants urgent phone to be difficult to determine whether in time answer because of judging whether to attach most importance to, this may cause having answered unimportant phone and the carrying out that influence current active, or rejection important urgent phone and causing damage.
Therefore, need a kind of call management method, can solve in some specific occasion and can't determine whether the problem that receives calls because can not determine the importance of incoming call.
Summary of the invention
In view of the above problems, one of purpose of the present invention provides a kind of call management method, another purpose provides a kind of call manager device and a kind of terminal with described call manager device, like this, whether the callee can clearly know the importance of incoming call, and can come quick decision to receive calls according to importance.
The invention provides a kind of call management method, comprising: receive when calling out in terminal, the important level of the described calling that the calling party is provided offers the user of described terminal, whether answers described calling for described user's decision.
In technique scheme, preferably, when described terminal received described calling, the important level of the described calling of described terminal automatic speech inquiry calling party was pointed out described user the important level of described calling according to replying of described calling party.In such technical scheme, terminal initiatively inquires, the important level that the user can clearly call out according to replying of calling party, thus select whether to answer.
In technique scheme, preferably, when described terminal receives calling, judge the information that whether comprises the important level of representing described calling in the described calling, if then directly point out the important level of the described calling of described user, if not, then automatic speech is inquired the important level of the described calling of described calling party, points out described user the important level of described calling according to replying of described calling party.Whether by technique scheme, terminal can judge whether the calling party provides the important level of calling out, and the important level by the calling of initiatively pointing out when call class is not provided, point out the user to select answer according to the important level of calling out.
In technique scheme, preferably, described important level can comprise more than 2 grades and 2 grades.
In technique scheme, preferably, when described terminal received under the certain scenarios pattern and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal.Described AD HOC comprises conference model, silent mode and User Defined contextual model.Whether by technique scheme, the user can be arranged under some specific occasions as required, select to answer according to the importance of calling out, and has both avoided influencing ongoing activity and also can not miss important phone.
The present invention also provides a kind of call manager device, comprising: reminding module, be used for receiving when calling out in terminal, and the important level of the described calling that the calling party is provided offers the user of described terminal, whether answers described calling for described user's decision.
In technique scheme, preferably, described reminding module comprises: inquiry unit is used for when described terminal receives described calling the important level of the described calling of automatic speech inquiry calling party; And the grade determining unit, the important level information that is used for the described calling of obtaining according to inquiry unit is determined the important level of described calling; Tip element according to definite result of described grade determining unit, is pointed out described user the important level of described calling.
In technique scheme, preferably, described reminding module comprises judging unit, grade determining unit, Tip element, and inquiry unit; When described terminal receives calling, via the information that whether comprises the important level of representing described calling in the described calling of described judgment unit judges; If then determine the important level of described calling according to the information of the important level of the described calling of expression that comprises in the described calling, and point out described user the important level of described calling by described Tip element by described grade determining unit; If not, then inquire the important level of the described calling of described calling party by described inquiry unit automatic speech, and determine the important level of described calling according to the important level information of the described calling that described inquiry unit obtained, and point out described user the important level of described calling by described Tip element by described grade determining unit.According to this technical scheme, can judge that the important level information that whether comprises calling in the calling determines whether to inquire, and can come whether to answer this calling according to obtaining result or inquiry result for user's selection.
In technique scheme, preferably, also comprise: the contextual model determination module is used for determining the contextual model of terminal, when described terminal received under described contextual model and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal.Described pattern comprises conference model, silent mode and User Defined contextual model.By technique scheme, can be according to the scene that is provided with, when receiving calling, judge the important level of calling out, and the user pointed out, whether the user can select to answer according to important level, has both avoided influencing activity and also can not miss important phone.
In technique scheme, preferably, described important level comprises more than 2 grades and 2 grades.
The present invention also provides a kind of terminal, has above-described call manager device.
Description of drawings
Fig. 1 shows the sectional drawing that comes electric interface of mobile phone in the prior art;
Fig. 2 shows the flow chart according to the call management method of the embodiment of the invention;
Fig. 3 A and 3B show the block diagram according to the call manager device of the embodiment of the invention;
Fig. 4 shows the schematic diagram according to the terminal with call manager device of the embodiment of the invention;
Fig. 5 shows and comes the electric interface sectional drawing according to the important call of the embodiment of the invention;
Fig. 6 shows and comes the electric interface sectional drawing according to the non-important call of the embodiment of the invention; And
Fig. 7 shows the flow chart according to the call management method of the embodiment of the invention.
Embodiment
In order more to be expressly understood above-mentioned purpose of the present invention, feature and advantage, the present invention is further described in detail below in conjunction with the drawings and specific embodiments.
Set forth a lot of details in the following description so that fully understand the present invention, still, the present invention can also adopt other to be different from other modes described here and implement, and therefore, the present invention is not limited to the restriction of following public specific embodiment.
Fig. 2 shows the flow chart according to the call management method of the embodiment of the invention.
As shown in Figure 2, call management method according to the embodiment of the invention comprises: step 202, receive when calling out in terminal, the important level of the described calling that the calling party is provided offers the user of described terminal, whether answers described calling for described user's decision.
In technique scheme, preferably, when described terminal received described calling, the important level of the described calling of described terminal active voice inquiry calling party was pointed out described user the important level of described calling according to replying of described calling party.By this technical scheme, the callee inquires important level, the important level of calling party's answering call, and whether the user can select to answer according to the important level of calling out.
In technique scheme, preferably, when described terminal receives calling, judge the information that whether comprises the important level of representing described calling in the described calling, if then directly point out the important level of the described calling of described user, if not, then automatic speech is inquired the important level of the described calling of described calling party, points out described user the important level of described calling according to replying of described calling party.Like this, can judge in calling party's the calling whether directly comprise important level, under the situation of determining to comprise, not need the callee to inquire, whether the user can select to answer according to the important level of calling out.
In technique scheme, preferably, described important level can comprise 2 grades, or more than 2 grades.For example, 2 grades attach most importance to respectively want, inessential, can comprise inessential, inferior important, important, extremely important or the like more than 2 grades.
In technique scheme, preferably, when described terminal received under the certain scenarios pattern and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal.Described AD HOC can comprise conference model, silent mode and User Defined contextual model, under described User Defined contextual model, described important level can be set.Therefore, under some specific occasions, whether the user can select to answer according to the importance of calling out, and the carrying out that has both avoided influencing activity can not missed important phone yet.
Fig. 3 A and Fig. 3 B show the block diagram according to the call manager device of the embodiment of the invention.
As shown in Figure 3A, call manager device 300A can comprise according to an embodiment of the invention: reminding module 304A, be used for when described terminal receives calling, the important level of the described calling that the calling party is provided offers the user of described terminal, whether answers described calling for described user's decision.
In technique scheme, preferably, described reminding module 304A can comprise: inquiry unit 3042A is used for when described terminal receives described calling the important level of the described calling of automatic speech inquiry calling party; And grade determining unit 3044A, the important level information that is used for the described calling of obtaining according to inquiry unit is determined the important level of described calling; Tip element 3046A according to definite result of described grade determining unit 3044A, points out described user the important level of described calling.By this technical scheme, can determine whether to inquire according to whether comprising important level in calling out, and according to the inquiry result or the important level that comprises in the calling out importance of pointing out the user should call out, thereby whether the user can select to answer according to the important level of calling.
In technique scheme, preferably, described important level can comprise more than 2 grades and 2 grades.For example, 2 grades attach most importance to respectively want, inessential, can comprise inessential, inferior important, important, extremely important or the like more than 2 grades.
In technique scheme, preferably, can also comprise: contextual model determination module 302A is used for determining the contextual model of terminal, when described terminal received under described contextual model and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal.Described preassigned pattern can comprise conference model, silent mode and User Defined contextual model, under described User Defined contextual model, described important level can be set.Under these specific occasions, whether the user can select to answer according to the importance of calling out, and has both avoided the ongoing activity of influence, also can not miss important phone.
In another embodiment, shown in Fig. 3 B, call manager device 300B according to the embodiment of the invention can comprise: reminding module 304B, and reminding module 304B can also comprise: judging unit 3048B, grade determining unit 3044B, Tip element 3046B and inquiry unit 3042B; When described terminal receives calling, judge the information that whether comprises the important level of representing described calling in the described calling via described judging unit 3048B; If then determine the important level of described calling according to the information of the important level of the described calling of expression that comprises in the described calling, and point out described user the important level of described calling by described Tip element 3046B by described grade determining unit 3044B; If not, then inquire the important level of the described calling of described calling party by described inquiry unit 3042B automatic speech, and the important level information of the described calling of being obtained according to described inquiry unit 3042B by described grade determining unit 3044B determines the important level of described calling, and points out described user the important level of described calling by described Tip element 3046B.According to this technical scheme, can judge that the important level information that whether comprises calling in the calling determines whether to inquire, and can come whether to answer this calling according to obtaining result or inquiry result for user's selection.
In technique scheme, preferably, can also comprise: contextual model determination module 302B is used for determining the contextual model of terminal, when described terminal received under described contextual model and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal.Described preassigned pattern can comprise conference model, silent mode and User Defined contextual model, under described User Defined contextual model, described important level can be set.Under these specific occasions, whether the user can select to answer according to the importance of calling out, and has both avoided the ongoing activity of influence, also can not miss important phone.
Fig. 4 shows the schematic diagram according to the terminal with call manager device of the embodiment of the invention.As shown in Figure 4, the terminal 400 according to the embodiment of the invention has above-described call manager device 300.
Further describe another embodiment of the present invention below in conjunction with Fig. 5 to Fig. 7.
Fig. 5 shows the incoming call interface view of important call according to an embodiment of the invention, and Fig. 6 shows the incoming call interface view of non-important call according to an embodiment of the invention, and Fig. 7 shows the flow chart of call management method according to an embodiment of the invention.
When the user participating in a conference or the situation being reluctant to be disturbed under, the user can be set to conference model by contextual model, like this, when phone is thrown into, mobile phone terminal can be at first sends voice inquiry " in the meeting; whether phone is urgent, being please by 1, is not please by 2 " to the calling party receiving when incoming call.The calling party operates according to this voice suggestion, calling party's selection is fed back to system, and whether after system accepts feedback, also demonstrating when this user shows this incoming call is emergency call, be important phone, demonstrate simultaneously in the interface answer, the selection of rejection or note rejection.
As shown in Figure 7, if callee B contextual model be set to conference model or silent mode.
In step 702, calling party A phones callee B.
In step 704, after phone was put through, the mobile phone terminal of callee B had detected incoming call, mobile phone terminal at first sends the voice suggestion inquiry to calling party A under the situation that does not show incoming call: " are you good, just in meeting; if may I ask is emergency call? please by 1, be not please by 2 ".Certainly, at this, it should be appreciated by those skilled in the art, the content of voice suggestion is can be diversified, important level is also just urgent and not urgent two kinds, also can be divided into more kinds of, for example, inferior urgent or the like, also can allow the calling party select numeral of importing the expression significance level or the like by voice suggestion.
In step 706, calling party A operates according to prompting after receiving voice suggestion, informs by 1 or 2 whether the other side is emergency call.
In step 708, the mobile phone terminal of callee B is after receiving feedback, and prompting callee B has incoming call, and the interface display mode can be as Fig. 5 or shown in Figure 6, and Fig. 5 shows that this incoming call is important, and Fig. 6 shows that these incoming call right and wrong are important.
In step 710, whether callee B selects to receive calls according to incoming information, incoming call connection people and important level.
Other method can be according to an embodiment of the invention: calling party A is when calling out callee B, in calling, carry important level, after callee B receives phone from calling party A, do not need important level to calling party A enquiry call, that is to say, after the calling that receives from calling party A, directly on the terminal of callee B, point out the important level of this calling, thereby callee B can select whether to answer.
At this, those skilled in the art are to be understood that, although above is that example has been described according to technical scheme of the present invention with the mobile phone terminal, technical scheme of the present invention is not confined on the mobile phone terminal, and all can realize that the application of call function can adopt according to technical scheme of the present invention.
According to technical scheme of the present invention, the importance that inquiry is sent a telegram here is linked up with the caller automatically receiving when incoming call in the system backstage, feed back to these a series of processes of user again, perhaps in incoming call itself, comprise important level, directly be shown to the importance of user of incoming call, thereby can help the user to determine whether to answer this phone fast clearly.And carry out on the backstage because whether inquiry incoming call is important, whether the user only needs a key operation, and do not need manual multi-pass operation inquiry to select to answer.According to technical scheme of the present invention, need not callee oneself and judge the importance that just can clearly know incoming call under the whether important situation of incoming call, help the quick decision of user whether to receive calls, avoided the user in session or other similar scenes receive when incoming call, answering unessential phone influences current active or misses important phone and cause damage.
The above is the preferred embodiments of the present invention only, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (10)

1. a call management method is characterized in that, comprising:
Receive when calling out in terminal, the important level of the described calling that the calling party is provided offers the user of described terminal, whether answers described calling for described user's decision.
2. call management method according to claim 1, it is characterized in that, when described terminal received described calling, described terminal automatic speech was inquired the important level of the described calling of described calling party, pointed out described user the important level of described calling according to replying of described calling party.
3. call management method according to claim 1, it is characterized in that, when described terminal receives calling, judge the information that whether comprises the important level of representing described calling in the described calling, if then directly point out the important level of the described calling of described user; If not, then automatic speech is inquired the important level of the described calling of described calling party, points out described user the important level of described calling according to replying of described calling party.
4. according to each described call management method in the claim 1 to 3, it is characterized in that when described terminal received and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal under the certain scenarios pattern.
5. call management method according to claim 4 is characterized in that, described certain scenarios pattern comprises conference model, silent mode and User Defined contextual model.
6. a call manager device is characterized in that, comprising:
Reminding module is used for receiving when calling out in terminal, and the important level of the described calling that the calling party is provided offers the user of described terminal, whether answers described calling for described user's decision.
7. call manager device according to claim 6 is characterized in that, described reminding module comprises:
Inquiry unit is used for when described terminal receives calling, and automatic speech is inquired the important level of the described calling of described calling party;
The grade determining unit, the important level information that is used for the described calling of obtaining according to described inquiry unit is determined the important level of described calling;
Tip element according to definite result of described grade determining unit, is pointed out described user the important level of described calling.
8. call manager device according to claim 6 is characterized in that, described reminding module comprises judging unit, grade determining unit, Tip element, and inquiry unit;
When described terminal receives calling, via the information that whether comprises the important level of representing described calling in the described calling of described judgment unit judges; If then determine the important level of described calling according to the information of the important level of the described calling of expression that comprises in the described calling, and point out described user the important level of described calling by described Tip element by described grade determining unit; If not, then inquire the important level of the described calling of described calling party by described inquiry unit automatic speech, and determine the important level of described calling according to the important level information of the described calling that described inquiry unit obtained, and point out described user the important level of described calling by described Tip element by described grade determining unit.
9. according to each described call manager device of claim 6 to 8, it is characterized in that, also comprise: the contextual model determination module, be used for determining the contextual model of terminal, when described terminal received under described contextual model and calls out, the important level of the described calling that the calling party is provided offered the user of described terminal; Described contextual model comprises conference model, silent mode, and the User Defined contextual model.
10. a terminal has according to each described call manager device in the claim 6 to 9.
CN2011100232734A 2011-01-20 2011-01-20 Call management method and device and terminal Pending CN102082882A (en)

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CN102857634A (en) * 2012-08-21 2013-01-02 华为终端有限公司 Method, device and terminal for answering incoming call
CN104320532A (en) * 2014-08-18 2015-01-28 小米科技有限责任公司 Calling prompting method and device
CN104486512A (en) * 2014-12-19 2015-04-01 广东欧珀移动通信有限公司 Method and device for detecting call
WO2016070613A1 (en) * 2014-11-07 2016-05-12 中兴通讯股份有限公司 Call processing method, terminal, system and storage medium
CN106603867A (en) * 2016-12-30 2017-04-26 深圳天珑无线科技有限公司 Emergency call connection method and device
CN108156303A (en) * 2017-12-25 2018-06-12 广东欧珀移动通信有限公司 Reminder announced method, apparatus, terminal and storage medium
US11272051B2 (en) 2017-12-25 2022-03-08 Guangdong Oppo Mobile Telecommunications Corp., Ltd. Method for notification reminder, terminal, and storage medium

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Publication number Priority date Publication date Assignee Title
CN102857634A (en) * 2012-08-21 2013-01-02 华为终端有限公司 Method, device and terminal for answering incoming call
WO2014029330A1 (en) * 2012-08-21 2014-02-27 华为终端有限公司 Method, device and terminal for answering incoming call
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CN108156303A (en) * 2017-12-25 2018-06-12 广东欧珀移动通信有限公司 Reminder announced method, apparatus, terminal and storage medium
US11272051B2 (en) 2017-12-25 2022-03-08 Guangdong Oppo Mobile Telecommunications Corp., Ltd. Method for notification reminder, terminal, and storage medium

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Application publication date: 20110601