CN102024222A - Cross-enterprise member point management system and method thereof - Google Patents
Cross-enterprise member point management system and method thereof Download PDFInfo
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- CN102024222A CN102024222A CN200910173884XA CN200910173884A CN102024222A CN 102024222 A CN102024222 A CN 102024222A CN 200910173884X A CN200910173884X A CN 200910173884XA CN 200910173884 A CN200910173884 A CN 200910173884A CN 102024222 A CN102024222 A CN 102024222A
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Abstract
The invention discloses a cross-enterprise member point management system and a method thereof. A central management server is utilized to manage member points among different enterprises so as to enable a consumer to consume in retail sales departments of different enterprises by utilizing one member unit, obtain consumption points and utilize the consumption points for an exchange act. As the central management server uses a feedback management mechanism, a card-issuing enterprise can obtain feedback amount after members of the card-issuing enterprise consume in another allied enterprise, while the allied enterprise can attract the members of the card-issuing enterprise to consume in the own retail sales departments. Therefore, by utilizing the cross-enterprise member point management system, mutual alliance among all the enterprises can be promoted, and each allied enterprise can obtain benefits.
Description
Technical field
The present invention is about a kind of member's long-pending some management system and method thereof of striding enterprise, particularly about a kind of management system and the method thereof that can manage the long-pending point of member between different enterprises.
Background technology
General enterprise attracts the consumer for the mode that can attract the consumer to consume most likely with promotional discount to retail sales.Although yet attracting the consumer during this promotional discount, can have significantly impact for enterprise's profit, for example, if commodity are given twenty percent discount, after deduction commodity and other operating cost, can reduce by fifty percent by the profit of these commodity.In addition, after during the promotional discount, the consumer might not continue to the retail sales of this enterprise and consume, and the consumer may be attracted by the promotional discount of other enterprise of family, then goes the retail sales of other enterprise of home to consume.
In order to improve above-mentioned disappearance, many enterprises distribution member unit, after the consumer handles the member unit, use the retail sales of this member unit to this enterprise to consume the long-pending point of bonus that can in the amount of money of consumption, obtain a part, the consumer can utilize the long-pending point of this bonus to exchange some presents for or when doing shopping next time, deduct commodity price partly.Although the consumer is for the cumulative bonus plot point, or attract this consumer again to consume to same enterprise in order to exchange this bonus plot point.Yet the consumer must be for the different enterprise different member unit of application, can cause consumer's inconvenience when using when application.The customers that same in addition enterprise can attract also belong to limited, when member's number is accumulate to some, and the difficult number that further promotes the member.
Most enterprise adopts artificial mode to process when providing or exchange the bonus plot point in addition, for example, be scaled the bonus plot point with the amount of money that is stated clearly on the artificial calculating uniform invoice after, the mode with artificial input is input into the member unit again.But handle with manual type, have the situation of input error often, cause the loss of enterprise.If the consumer returns goods commodity in the future, the bonus plot point of importing is also often forgotten and is detained back.
If retail sales takes to calculate automatically the mode of the long-pending point of bonus, because enterprise does not have good management mode, excessively provide the long-pending point of bonus for avoiding retail sales, cause the loss of enterprise, the exchange rule of the long-pending point of this bonus, retail sales can't be changed mostly so that retail sales can't flexible utilization the gimmick of marketing attract the consumer.
Summary of the invention
In order to improve above-mentioned existing defective, the objective of the invention is to, a kind of member's long-pending some management system and method thereof of striding enterprise is provided, utilize the present invention that two above enterprises of family are formed an alliance mutually, make the member's who has enterprise of arbitrary family consumer, can and exchange in the long-pending point of the accumulation of the retail sales under arbitrary enterprise that forms an alliance consumption.Possesses the administrative mechanism of striding enterprise in enterprise operation center in addition, can be responsible for clearing the management role of the long-pending point of consumption and account between the retail sales of each tame enterprise, this rule can have been broken the conservative phychology of closed member system, provides the most feasible scientific and technological operational tool for uniting marketing.
Enterprise operation center is also via a feedback administrative mechanism in addition, after the member of hair fastener enterprise is consumed to another enterprise that forms an alliance, make this hair fastener enterprise can obtain a feedback gold, and this enterprise that forms an alliance also can attract the member of this hair fastener enterprise to come the retail sales of self to consume, therefore utilize the long-pending point of member management system of striding enterprise of the present invention, can promote two above enterprises of family to form an alliance mutually, and the enterprise that each is formed an alliance all acquire an advantage.
In order to reach above-mentioned purpose, the invention provides the long-pending point of a kind of member who strides an enterprise management system, comprise a central management server, a business administration equipment, the long-pending point device of a retail sales, with a member unit.
This central management server is in order to produce a total long-pending point.This business administration devices, coupled is in this central management server, and in order to distributing plot point according to this total plot point, and should distribute plot point to be stored in a plot point control unit.This retail sales plot point equipment is in order to couple this plot point control unit.This member unit is in order to be coupled to this retail sales plot point equipment, to obtain a consumption plot point, this member unit and corresponding enterprise's authentication code, this central management server also gives the corresponding enterprise of this enterprise's authentication code one hair fastener rakeback according to this consumption plot point and corresponding enterprise authentication code thereof.
Wherein when the consumption plot point of utilizing this member unit exchanged behavior for, plot point was exchanged should consume plot point deduction one in this this member unit of retail sales plot point devices, coupled.
This central management server further comprises a plot point and exchanges setting module, and this exchange rule makes alterations in this central management server via this retail sales plot point devices, coupled.
In order to reach above-mentioned purpose, the invention provides the long-pending point of a kind of member management method, comprise the following steps: to distribute at long-pending o'clock in a long-pending some management and control unit via a business administration devices allocation one.Via this plot point control unit of retail sales plot point devices, coupled.Be coupled to this retail sales plot point equipment via a member unit, to obtain consumption plot point, wherein this member unit and corresponding enterprise's authentication code.Give the pairing enterprise of this enterprise's authentication code one hair fastener feedback gold via a central management server according to long-pending point of this consumption and pairing enterprise authentication code thereof.When the consumption plot point of utilizing this member unit exchanged behavior for, this this member unit of retail sales plot point devices, coupled was exchanged plot point should consume plot point deduction one, and was recorded this exchange plot point in this plot point control unit.
In sum, utilize member's long-pending some management system and method thereof of striding enterprise of the present invention, the consumer can utilize same member unit, can consume to the retail sales of different enterprises, therefore can make enterprise share its customers, if this enterprise is different industry, more can supply to enjoy because of dissimilar customers, and then the market of expansion itself.This member unit also can attract the consumer again to using the retail sales of this member unit to consume.
The present invention utilizes the long-pending point device of retail sales to consume the granting and the exchange of counting automatically, can avoid the mistake of artificial input.The present invention has the kind administrative mechanism of a pipe in addition, utilizes the plot point exchange setting module monitoring of central management server, and the exchange rule of retail sales makes retail sales at any time exchange rule according to the demand change, makes the gimmick of retail sales energy flexible utilization marketing attract the consumer.
This central management server is also via a feedback administrative mechanism, after the member of hair fastener enterprise is consumed to another enterprise that forms an alliance, can make this hair fastener enterprise obtain a feedback gold, and this enterprise that forms an alliance also can attract the member of this hair fastener enterprise to come the retail sales of self to consume, therefore utilize the long-pending point of member management system of striding enterprise of the present invention, can promote forming an alliance mutually between each enterprise, and each enterprise that forms an alliance all can be acquired an advantage.
Can be about the advantages and spirit of the present invention by following detailed Description Of The Invention and appended graphic being further understood.
Description of drawings
Fig. 1 is system architecture diagram of striding the long-pending point of the member management system of enterprise of the present invention;
Fig. 2 is system architecture diagram of striding the long-pending point of the member management system of enterprise of the present invention;
Fig. 2 A is the system architecture diagram that the member who strides enterprise of the present invention amasss second embodiment of some management system;
Fig. 3 is the functional block diagram of plot point control unit of the present invention;
Fig. 4 is for amassing the flow chart of steps of first embodiment of some management method for member of the present invention; And
Fig. 4 A is for amassing the flow chart of steps of second embodiment of some management method for member of the present invention.
Wherein, Reference numeral:
Stride the long-pending point of member management system 1000 administrative centers 100 of enterprise
Central authorities' plot point administration module 112 plot points are exchanged setting module 113
200 first 200a of enterprise of enterprise
Second 200b of the enterprise business administration equipment 210
Set device 220 retail sales 300 are exchanged by enterprise
The first retail sales 300a, the second retail sales 300b
Retail sales is amassed point device 310 consumers 400
Long-pending some management and control unit 500 second mnemons 510
Retail sales authentication code C1 distributes plot point C2
Exchange the plot point C3 authentication code C4 of enterprise
Consumption plot point C5
Embodiment
See also Fig. 1, be system architecture diagram of striding the long-pending point of the member management system of enterprise 200 of the present invention.In Fig. 1, the long-pending point of the member who strides enterprise 200 of the present invention management system comprise an administrative center 100, a plurality of enterprise 200, with respectively under a plurality of retail sales 300 of these enterprises 200.Above-mentioned enterprise 200 can belong to respectively different industries, such as general merchandise industry, catering trade etc., when these enterprise's 200 wishs utilized the present invention to form an alliance, the management roles such as the consumption plot point of these enterprises 200 and retail sales 300 and account can be via these administrative center's 100 administrations.Each enterprise 200 can be at the optional at least a administration pattern of the demand of itself.
This management model can be divided into three kinds in the present invention: first kind for hair fastener pattern, second are consumption mode, the third is the exchange pattern.Wherein this hair fastener pattern is the member unit via an enterprise 200 distribution itself, and this member unit is offered the consumer.When this consumption mode is taken retail sales 300 consumption of member unit to enterprise 200 for the consumer, can obtain a consumption plot point via the amount of money of buying commodity.This exchange pattern is exchanged the consumption plot point in the member unit for the consumer, for example converts to commodity, or folding supports the price of commodity.
Take Fig. 1 as example, can be with reference to following table, the 200a of this first enterprise can have hair fastener pattern, consumption mode and exchange pattern simultaneously.The 200b of this second enterprise optionally has the hair fastener pattern, and the 3rd 200c of enterprise optionally has consumption mode, and the 4th 200d of enterprise optionally has the exchange pattern.The 200a of this first enterprise has the first retail sales 300a, 300b, 300c.The 200b of this second enterprise has the second retail sales 300d, 300e, 300f.The 3rd 200c of enterprise has the 3rd retail sales 300g, 300h, 300i.The 4th 200d of enterprise has the 4th retail sales 300i, 300k, 300l.
Table one
| The hair fastener pattern | Consumption mode | The exchange pattern | |
| First 200a of enterprise | Have | Have | Have |
| Second 200b of enterprise | Have | Do not have | Do not have |
| The 3rd 200c of enterprise | Do not have | Have | Do not have |
| The 4th 200d of enterprise | Do not have | Have | Have |
When above-mentioned enterprise 200 forms an alliance each other, can consume via this administrative center 100 management of plot point and rakeback.For example, the 200a of member unit to this first enterprise itself, the 3rd 200c of enterprise or the 4th 200d of enterprise that can hold the 200a of this first enterprise as the member of the 200a of this first enterprise consumes and obtains the long-pending point of consumption.If consume in the 3rd retail sales 300h of the 3rd 200c of enterprise, this member unit is provided with enterprise's authentication code of the 200a of this first enterprise.At this moment, the 3rd retail sales 300h can give this member unit one consumption plot point.The 3rd retail sales 300h can be online via the internet, is transmitted in this administrative center 100 with the number enterprise's authentication code corresponding with it that will consume plot point.This moment this administrative center 100, can issue a hair fastener rakeback in the 200a of this first enterprise according to enterprise's authentication code and consumption plot point, and issue the 3rd 200c of enterprise one enterprise's rakeback and this administrative center 100 and keep a management rakeback as the usefulness of administrative center's 100 managements own.
For example, if the long-pending point of this consumption is 100 points, per 1 o'clock corresponding to 1 yuan, and this administrative center 100 can issue golden 30 yuan of the hair fastener feedback of the 200a of this first enterprise, issue 40 yuan of the 3rd 200c of enterprise feedback gold, and this administrative center 100 keeps 30 yuan management feedback gold.
When consumer's wish used the consumption plot point of this member unit to exchange, this consumer can select to exchange to the retail sales 300 of first 200a of enterprise or the 4th 200d of enterprise.When if this consumer selects to exchange to the 4th retail sales 300j of the 4th 200d of enterprise.The present invention also can make the 4th retail sales 300j set up the rule of exchange on their own, as uses this consumption plot point to exchange a gift, or the price of using this consumption plot point folding to support commodity.
Therefore utilize member's plot point management system of striding enterprise of the present invention, can promote mutually forming an alliance between each enterprise, and each enterprise that forms an alliance all can be acquired an advantage.
Below explanation, the specific embodiment of the present invention.See also Fig. 2 and Fig. 3, Fig. 2 is system architecture diagram of striding the long-pending point of the member management system of enterprise of the present invention, and Fig. 3 is the functional block diagram of long-pending some management and control unit of the present invention.This long-pending point of member management system 1000 of striding enterprise is in order to long-pending point of member and feedback gold between the retail sales 300 of managing an administrative center 100, a plurality of enterprise 200, being had respectively with these enterprises 200, so that can be divided into the member who enjoys each other between the different enterprises 200, and then enlarge each enterprise 200 market own.
This administrative center 100 can arrange a central management server 110 and a card affair equipment 120, and this central management server 110 can comprise a management database 110, a central plot point administration module 112, exchange setting module 113 with a plot point.This management database 110 can comprise a plurality of retail sales authentication code C1, a plurality of authentication code C4 of enterprise, a plurality of total long-pending point, a plurality of enterprises data, with a plurality of membership number.Wherein each retail sales authentication code C1, the authentication code C4 of enterprise, total amassing are put the corresponding business data of record data.
This card affair equipment 120 can be coupled to the management database 110 of this central management server 110, this card affair equipment 120 can comprise a card read-write equipment, one member unit 410 can be inserted this card read-write equipment, login the authentication code C4 of enterprise in this member unit 410 for this card affair equipment 120.
This administrative center 100 can send login has the member unit 410 of the authentication code C4 of enterprise to 200 distribution of the pairing enterprise of the authentication code C4 of this enterprise.This enterprise 200 issues this member unit 410 in consumer 400 again.Because the corresponding business data of the authentication code C4 of this enterprise, this business data is represented an enterprise 200, as long as therefore read the authentication code C4 of enterprise of this member unit 410, it can learn that this member unit 410 is issued by that enterprise 200.
This central authorities' plot point administration module 112 is in order to produce a total plot point, this total plot point can be bought by an enterprise 200, after an enterprise 200 buys this total plot point, this central authorities' plot point administration module 112 can record this total plot point in this management database 110, and this total plot point and corresponding is bought enterprise's data of the enterprise 200 of this exchange point.
This plot point is exchanged setting module 113, can have the function of website (web server), exchanges setting module 113 via Internet connection in this plot point for retail sales 300, exchanges rule to set one.
This enterprise 200 can be the chain 200 that has a plurality of retail sales 300, a business administration equipment 210 and an enterprise can be set exchange set device 220.This business administration equipment 210 is coupled to the central plot point administration module 112 of this central management server 110.If take the mode of post-pay paystation, this enterprise 200 can be paid by administrative center 100 and buy total plot point, and by after these administrative center's 100 nuclear these total plot points, can be recorded in this management database 110 via this central authorities' plot point administration module 112, this business administration equipment 210 also can be recorded in the lump this and always count.
Afterwards this enterprise 200 can use this business administration equipment 210 with should be total plot point deduction one distribute plot point C2, and should distribute plot point C2 to be stored in a plot point control unit 500.Wherein should distribute the number of plot point C2 to be proposed by retail sales 300, and via giving after enterprise's 200 audits.In present embodiment, this enterprise 200 can freely distribute this distribution plot point C2 in plot point control unit 500 via business administration equipment 210, can not be greater than this exchange plot point but be somebody's turn to do distribution plot point C2.For effective keyholed back plate should distribute the number of plot point C2, present embodiment also can be connected to this central authorities' plot point administration module 112 by business administration equipment 210, distributes this distribution plot point C2.When this sum that distributes plot point C2 greater than this total plot point, or this total plot point detained to zero the time, this central authorities' plot point administration module 112 is forbidden this business administration equipment 210 this distribution plot point of distribution C2.
Above-mentioned total plot point nuclear is sent out flow process, other can be these administrative center's 100 these total plot points of record in enterprise plot point management and control card, after this enterprise 200 obtains this enterprise's plot point management and control card, this enterprise's plot point management and control card can be inserted in this business administration equipment 210, after these business administration equipment 210 checkings, begin to distribute this distribution plot point C2.
This retail sales 300 can be shops such as department store, large-scale sales field or food and drink, and this retail sales 300 can be provided with the long-pending point device 310 of a retail sales, in order to couple this long-pending some management and control unit 500.The long-pending point device 310 of this retail sales can be a computing machine and a card read-write equipment, and this card read-write equipment is coupled to this computing machine.This card read-write equipment can be in order to read this member unit 410, and this card read-write equipment can read more than one member unit 410, and for example, this card read-write equipment can read chip card, non-contact card, magnetic card and/or barcode card.This plot point control unit 500 also can be inserted in this card read-write equipment.The long-pending point device 310 of this retail sales can be in addition a point of sales system (Point of sales, POS), or the electronic data reading device (Electronic Data Capture, EDC).
This member unit 410 can be a chip card or a non-contact card.This member unit 410 can comprise one first mnemon 411, and this first mnemon 411 is in order to record this consumption plot point C5 and the authentication code C4 of this enterprise.This member unit 410 can be bought or obtain to this enterprise 200 via consumer 400, therefore the authentication code C4 of enterprise is corresponding to the enterprise 200 that this consumer 400 bought or obtained, and member unit 410 its first interior mnemons 411 of newly buying of consumer 400 can not store this consumption plot point C5 in addition.This member unit 410 also can have the function of stored value card, and the function of this stored value card is a prior art, and the user can take this member unit 410 and carry out Stored Value to retail sales 300, or utilizes this member unit 410 to do shopping.This retail sales plot point equipment 310 also can transmit the authentication code C4 of this enterprise and the obtained consumption plot point of consumer is transmitted in this administrative center 100 to manage operation via the internet.
In another embodiment, when this member unit 410 is a magnetic card or a barcode card, can not need comprise this first mnemon 411, this magnetic card or this barcode card record the membership number of the authentication code C4 of this enterprise and this member unit 410.When this member unit 410 was coupled to this retail sales plot point equipment 310, the consumption plot point C5 of this member unit 410 can inquire about or change according to the numbering of the authentication code C4 of this enterprise and this member unit 410 to this retail sales plot point equipment 310.The long-pending point device 310 of this retail sales also can transmit the numbering of the authentication code C4 of this enterprise, this member unit 410 and the obtained long-pending point of the consumption C5 of consumer via the Internet and be transmitted in this administrative center 100 and manage operation.
This member unit 410 can be in order to be coupled to this retail sales plot point equipment 310, and to obtain a consumption plot point C5, this retail sales plot point equipment 310 will distribute plot point C2 deduction corresponding to the numerical value of this consumption plot point C5.When the consumption plot point C5 that utilizes this member unit 410 exchanges behavior for, for example, this exchanges behavior for is the discount that exchanges commodity for, obtains commodity, or with the deduct price of commodity of consumption plot point C5, this retail sales plot point equipment 310 couples this member unit 410, exchange plot point C3 should consume plot point C5 deduction one, and recorded this exchange plot point C3 in this plot point control unit 500.
Above-mentioned consumption plot point C5 lies in this retail sales plot point equipment 310 with the exchange of exchanging plot point C3 and sets up one to exchange rule.For example, this consumption plot point C5 price of commodity of monobasic that can deduct a bit, if ten yuan of consumer's 400 wishs deductions, this this consumption plot point of retail sales plot point equipment 310 deductions C5 10 points then, and in this plot point control unit 500 10 exchanges of increase plot point C3.
Above-mentioned exchange rule can set up on their own in this retail sales plot point equipment 310 in the personnel of retail sales 300, in another embodiment, also can exchange setting module 113 via the plot point that this retail sales plot point equipment 310 is coupled to this central management server 110 and set to change exchange rule in this retail sales plot point equipment 310, or exchange set device 220 via the enterprise that this retail sales plot point equipment 310 is coupled to this business administration equipment 210 and set to change exchange rule in this retail sales plot point equipment 310.
This plot point control unit 500 can be a chip card, and this plot point control unit 500 comprises one second internal memory, and this second internal memory records this retail sales authentication code C1, this distribution plot point C2 and this exchange plot point C3.Because this plot point control unit 500 has this retail sales authentication code C1, be recorded in this distribution plot point C2 and this exchange plot point C3 on this plot point control unit 500, effectively management and control, for example, when disobeying regulation nuclear, the personnel of retail sales 300 send out when exchanging plot point C3, can learn immediately it is that retail sales 300 is done, or be to monitor whether to have retail sales 300 defined counting to exchange rule that can cause counts provides excessive situation.Should exchange in addition plot point C3 and also must not distribute plot point C2 above this, surpass this distribution plot point C2 if should exchange plot point C3, this retail sales plot point equipment 310 will limit this exchange plot point C3 to be increased.
This plot point control unit 500 can be a computer program in another embodiment, this plot point control unit 500 can be stored in this retail sales plot point equipment 310 or this business administration equipment 210, this business administration equipment 210 also can see through the plot point control unit 500 that the internet is coupled to this retail sales plot point equipment 310, otherwise this retail sales plot point equipment 310 also can see through the plot point control unit 500 that the internet is coupled to this business administration equipment 210.This retail sales authentication code C1, this distribution plot point C2 and this exchange plot point C3 can be stored in this retail sales plot point equipment 310 or business administration equipment 210.This plot point control unit 500 can see through the internet and read this retail sales authentication code C1, this distribution plot point C2 and this exchange plot point C3 that is stored in this retail sales plot point equipment 310 or this business administration equipment 210.
This plot point control unit 500 can enterprise's authorization code be made the keyholed back plate of a safety in another embodiment.This enterprise's authorization code can be transmitted in this business administration equipment 210 in the mode of digital certificate via the internet in this administrative center 100, to start this plot point control unit 500, or this enterprise 200 can artificial mode import this enterprise's authorization code in this business administration equipment 210, to start this plot point control unit 500.
For effectively management and control, the granting and the exchange of exchanging plot point C3 of this consumption plot point C5.The granting of this consumption plot point C5 and the change of the exchange of exchanging plot point C3 all can see through the internet and are recorded in this management database 110 via this retail sales plot point equipment 310.
Seeing also Fig. 2 A is the system architecture diagram that the member who strides enterprise of the present invention amasss second embodiment of some management system.Different with first embodiment is, wherein member unit 114 can be a computer program, and this member unit 114 is stored in the internal memory (figure does not show) of this central management server 110.Because this central management server 110 can couple via the internet with this retail sales plot point equipment 310, so this retail sales plot point equipment 310 can couple via internet and this member unit 114.
Therefore user or retail sales personnel can import member's authentication code in artificial mode in retail sales plot point equipment 310.But the input mode of this member authentication sign indicating number is a magnetic card or the barcode card of user to record the member authentication sign indicating number also, and the mode that is used in the long-pending point device 310 of this retail sales is imported.This retail sales plot point equipment 310 passes in this member authentication in this member unit 114, can utilize this member unit 114 in this management database 111, to inquire about the data such as the corresponding consumption plot point of this member authentication code C5, enterprise's authentication code, and be transmitted in this member unit 114, and the data such as plot point C5, enterprise's authentication code of should consuming are passed back in this retail sales plot point equipment 310.
See also Fig. 4 and Fig. 4 A, Fig. 4 is the flow chart of steps of first embodiment of the long-pending point of member of the present invention management method, and Fig. 4 A is the flow chart of steps of second embodiment of the long-pending point of member of the present invention management method.First embodiment of member plot point management method of the present invention and second embodiment maximum different be in, in first embodiment, take the post-pay paystation mode, anticipate namely, after enterprise pays, just distribute total plot point to give enterprise by administrative center, in second embodiment, take rear way of paying, administrative center distributes earlier total plot point to give enterprise, by the time after retail sales provided the consumption plot point, the consumption plot point that enterprise just provides according to affiliated retail sales gave administrative center one and exchanges rakeback.
Below for describing practical application embodiment of striding member's plot point management system 1000 of enterprise of the present invention.Following assembly label sees also Fig. 1 to Fig. 3.
In present embodiment, this enterprise 200 can be divided into one first 200a of enterprise and one second 200b of enterprise, this retail sales 300 can be divided into the first retail sales 300a and the second retail sales 300b, this first retail sales 300a is under the jurisdiction of the 200a of this first enterprise, this second retail sales 300b is under the jurisdiction of the 200b of this second enterprise, and the number of this enterprise 200 and this retail sales 300 is not as limit.It is the chain 200 with a plurality of eating and drinking establishment that the 200a of this first enterprise can be 200, the second 200b of enterprise of chain that have a plurality of large-scale sales fields.This 200a of first enterprise and second 200b of enterprise have customers each other each other.In order to enlarge customers each other, form an alliance each other between this 200a of first enterprise and the 200b of this second enterprise, and can utilize the long-pending point of the member who strides enterprise of the present invention management system 1000 to make two enterprises 200 can share each other customers each other.
With first 200a of enterprise is example, the 200a of this first enterprise can order a plurality of members unit 410 to this administrative center 100, this member unit 410 has the authentication code C4 of enterprise of the 200a of this first enterprise, therefore can differentiate this member unit 410 and be sent by the 200a of this first enterprise.The 200a of this first enterprise can send to these member unit 410 member's who desires to become the 200a of this first enterprise consumer 400.This consumer 400 takes these member unit 410 rear systems and can consume to the first retail sales 300a under the 200a of this first enterprise, this consumer 400 also can take the second retail sales 300b under the 200b of a same member unit 410 to this second enterprise to consume, therefore can make enterprise 200 share its customers, if this enterprise 200 is different industry, more can share because of dissimilar customers, and then the market of expansion itself.Second 200b of enterprise also can handle according to aforesaid way, is not repeated in this.
If take post-pay paystation mode (seeing also the step 101 of Fig. 4), the 200b of this second enterprise can buy total long-pending point to this administrative center 100, for example, per 1 total long-pending point is 1 yuan, the 200b of this second enterprise buys 1000 total long-pending points, and pay 100, one thousand yuan of this administrative centers, this central management server 110 is the business administration equipment 210 1 total long-pending points (step 101) that are allocated in the 200b of this second enterprise.The Payment Methods of above-mentioned second 200b of enterprise and time can be stipulated contract with administrative center 100, seldom discuss at this.The central plot point administration module 112 of this administrative center 100 can be in this central authorities' plot point administration module 112 login this total plot points, and also to the authentication code C4 of enterprise that should second 200b of enterprise, this total plot point is to distribute to this business administration equipment 210 accesses to this total plot point.
If take rear way of paying (seeing also the step 101a of Fig. 4 A), then the 200b of this second enterprise can be to the total plot point of these administrative center's 100 applications, and the 200b of this second enterprise can need not pay earlier.
The 200b of this second enterprise can see through this business administration equipment 210 and be connected with this central management server 110 via the internet, use and distribute plot point C2 in this plot point control unit 500, when if this plot point control unit 500 is a chip card, the personnel that obtain the second retail sales 300b of this distribution plot point C2 can take this chip card to the 200b of this second enterprise, and the business administration equipment 210 of second 200b of enterprise couples, to finish above-mentioned distribution plot point C2, or this plot point control unit 500 is coupled to retail sales plot point equipment 310, and by this retail sales plot point equipment 310 via Internet connection to this business administration equipment 210, to finish above-mentioned distribution plot point C2.
Because this plot point control unit 500 has this retail sales authentication code C1, so this business administration equipment 210 can be via this retail sales authentication code C1 to this plot point control unit 500, and learns corresponding retail sales 300 according to this retail sales authentication code C1.After this distributes plot point C2 to distribute, and deduct the number (step 103) of this distribution plot point C2 in this total plot point.For example, this distribution plot point C2 is 100 points, and after this distribution plot point C2 was allocated in this plot point control unit 500, this total plot point remained 900 points.If this total plot point is left zero point, this central management server 110 is forbidden this plot point control unit 500 this distribution plot point of distribution C2.
The personnel of this second retail sales 300b can be coupled to this plot point control unit 500 this retail sales plot point equipment 310 after fetching this plot point control unit 500.The personnel of this second retail sales 300b can set one in the long-pending point device 310 of this retail sales and exchange rule (step 105).For example, the personnel of this second retail sales 300b can set a bit this consumption and amass and put can the deduct price of commodity of monobasic of C5, if ten yuan of consumer's 400 desires deductions, then some C5 10 points are amassed in this consumption of long-pending point device 310 deductions of this retail sales, and increase at these 10 exchange long-pending some C3 in this long-pending some management and control unit 500, or consumer's 400 consumption can obtain 10 long-pending points of consumption for 100 yuan.
In present embodiment, can also be coupled to this plot point exchange setting module 113 via the internet by this retail sales plot point equipment 310, and exchange setting module 113 via this plot point and set this exchange rule.This retail sales plot point equipment 310 is coupled to this enterprise and exchanges set device 220, and exchanges set device 220 via this enterprise and set this exchange rule.Above-mentioned this plot point is exchanged setting module 113 and is exchanged the function that set device 220 can possess the website with this enterprise, and retail sales 300 personnel can browser be connected to this plot point and exchange setting module 113 and operate.Therefore this second retail sales 300b can set at any time according to demand and exchange rule, consumes to attract consumer 400.Exchange set device 220 by long-pending some exchange setting module 113 of being somebody's turn to do of administrative center 100 or the enterprise of the 200b of this second enterprise and exchange regular setting, it can be set some restrictions and excessively provide the situation of the long-pending point of consumption C5 to prevent retail sales 300, for example, the cost of supposing 1 the long-pending point of consumption C5 is 1 yuan, if this retail sales 300 is set 1 yuan of consumer's 400 every consumption and promptly provided 10 the long-pending point of consumption C5, then can cause the situation of excessive granting.Therefore can open retail sales 300 and can at any time exchange rule according to the demand change, make the gimmick of retail sales 300 energy flexible utilization marketing attract consumer 400.
Above-mentioned step also can be applicable among first 200a of enterprise and the first retail sales 300a, tires out at this few work and states.
At this moment, the consumer 400 second retail sales 300b that can hold under the 200b of member unit 410 to this second enterprise that first 200a of enterprise issued consumes.Be coupled in plot point control unit 500 in the situation of this retail sales plot point equipment 310, the personnel of this retail sales 300 can be coupled to this member unit 410 this retail sales plot point equipment 310 (or in this retail sales plot point equipment 310 through there being the internet to be coupled to the member unit 114 of this central management server 110), and exchange rule according to this and consume plot point C5 in these member unit 410 increases by, this retail sales plot point equipment 310 also can distribute plot point C2 deduction to consume the numerical value (step S107) of plot point C5 corresponding to this.If this member unit 410 when being a magnetic card or a barcode card the long-pending point device 310 of this retail sales also can transmit the numbering of the authentication code C4 of this enterprise, this member unit 410 and central management server 110 that the obtained long-pending point of the consumption C5 of consumer is transmitted in this administrative center 100 carries out above-mentioned management operations via the Internet.
For example, exchange rule according to this, the commodity that these consumer's 400 consumption are 100 yuan, can obtain 10 consumption plot point C5, then this retail sales plot point equipment 310 increases by 10 consumption plot point C5 in this member unit 410, and deducts 10 points in this distribution plot point C2, when this distributes plot point C2 rest zeros, this retail sales plot point equipment 310 forbids that this member unit 410 obtains consumption plot point C5, so can avoid the floating indiscriminate grantings consumption plot point of retail sales 300, or steal too much consumption plot point.
In second embodiment, can consult the step 108 of Fig. 4 A, if according to rear way of paying, when the 200b of this second enterprise buys total plot point in administrative center 100, the purchase of can paying.Can be in give the long-pending point of member unit 410 consumption C5 when the long-pending point device 310 of this retail sales after, all retail sales that have 300 of the 200b of this second enterprise can be in every a schedule time, for example three of every month No. ten, C5 pays second 200b of enterprise one consumer sale expense according to the long-pending point of the consumption that is given, but the 200b of this second enterprise is each schedule time also, for example three of every month No. ten, give this consumer sale and take in this administrative center 100.
For example, if a bit consume the corresponding monobasic of plot point, if retail sales 300 provides 100 consumption plot point, this retail sales 300 need be paid the 200b of this second enterprise one consumer sale expense, and the 200b of this second enterprise can pay in three No. ten of every month this consumer sale expense and give this administrative center 100.
Because this plot point control unit 500 is provided with a retail sales authentication code C1, this retail sales plot point equipment 310 can should be consumed plot point C5, the authentication code C4 of this enterprise and this retail sales authentication code C1 is transmitted in this central authorities' plot point administration module 112 via the internet.This central management server 110 gives the pairing enterprise of the authentication code C4 of this enterprise 200 1 hair fastener feedback gold (step S109) according to this consumption long-pending some C5 and the pairing authentication code C4 of enterprise thereof.Should manage the feedback gold in an administrative center 100 according to the long-pending point of this consumption C5 to obtain one by central authorities' long-pending some administration module 112 in addition.
For example, according to this example, if this consumption plot point C5 is 100 points, per 1 corresponds to 1 yuan, then should central authorities' plot point administration module 112 can be according to the ordered contract of this administrative center 100 and this 200a of first enterprise and the 200b of this second enterprise, distribute to hair fastener enterprise 200 (i.e. first 200a of an enterprise) hair fastener rakeback of this member unit 410, for example should consume 30% (namely 30 yuan) of plot point C5; Distribute to this administrative center 100 management rakeback itself, 30% (namely 30 yuan) that for example should consumption plot point C5.
When the consumption plot point C5 that utilizes this member unit 410 exchanges behavior for, this retail sales plot point equipment 310 couples this member unit 410, exchange plot point C3 should consume plot point C5 deduction one, and the authentication code C4 of enterprise that records this exchange plot point C3 and this member unit 410 is in this plot point control unit 500 (step 111).If this retail sales plot point equipment 310 also can transmit the numbering of the authentication code C4 of this enterprise, this member unit 410 and central management server 110 that the obtained consumption plot point of consumer is transmitted in this administrative center 100 carries out above-mentioned management operations via the internet when this member unit 410 was a magnetic card or a barcode card.
For example, there are 1000 consumption plot points this member unit 410, exchange rule according to this, per 10 consumption plot points can be rolled over the commodity price to 1 yuan, this consumer 400 buys 100 yuan commodity, and uses 100 consumption plot points as exchanging plot point C3, and then this consumer 400 only need pay 90 yuan and buy these commodity, the consumption plot point that these member unit 410 residues are 900, this retail sales plot point equipment 310 also increases by 100 exchange plot point C3 in this plot point control unit 500.Because granting and exchange that the present invention consumes long-pending point automatically by the long-pending point device 310 of retail sales can be avoided the manually mistake of input.
At last, this business administration equipment 210 can be coupled to this plot point control unit 500 with the stored exchange plot point C3 of the plot point control unit 500 that records second 200b of enterprise retail sales under all.The 200b of this second enterprise utilizes business administration equipment 210 to couple via central authorities' long-pending some administration module 112 that the Internet is coupled to this central management server 110, the central authorities of this administrative center 100 long-pending some administration module 112 can give the 200b of this second enterprise one according to the long-pending point of the exchange of being write down in the business administration equipment 210 C3 and exchange feedback gold (step S113), after these central authorities long-pending some administration module 112 gives the exchange feedback gold of the 200b of this second enterprise, can remove the long-pending point of the exchange of being write down in this business administration equipment 210 C3.The account form of this exchange rakeback can be in previous example exchanges 40% of plot point C3, if this exchange plot point C3 is 100 points, namely gives 40 yuan of second 200b of enterprise.
Therefore according to member plot point management method of the present invention, first 200a of enterprise, second 200b of enterprise, with administrative center 100, all can obtain rational profit, this 200a of first enterprise and second 200b of enterprise also can be by shared customers, and the market of energy expansion itself, especially comparatively fair to enterprise 200 with large customer base, group big or small unequal enterprise 200 that can attract clients forms an alliance mutually, and less enterprise 200 of customers also can rapid, high volume obtains customers.
This second retail sales 300b also can give rational profit via the 200b of this second enterprise by the sales achievement of itself.This business administration equipment 210 can be coupled to this plot point control unit 500, to record stored this exchange plot point C3 of this plot point control unit 500, this business administration equipment 210 is exchanged plot point C3 according to this, after having the retail sales 300 1 retail sales rakebacks of this plot point control unit 500, and remove this exchange plot point C3 that records on this plot point control unit 500.
For example, every a schedule time, for example jede Woche one, the business administration equipment 210 of the 200b of this second enterprise is connected to the long-pending point device 310 of retail sales of this second retail sales 300b to couple with this long-pending some management and control unit 500 via the Internet, this business administration equipment 210 gives this second retail sales 300b one retail sales feedback gold according to the long-pending point of this exchange C3, for example each is exchanged long-pending some C3 and gives 0.4 yuan, this exchange long-pending some C3 is if there are 100 points, promptly give 40 yuan of this second retail sales 300b, to reward the sales achievement of this retail sales 300.
In sum, utilize member's long-pending some management system 1000 and method thereof of striding enterprise of the present invention, consumer 400 can utilize same member unit 410, can consume to the retail sales 300 of different enterprises 200, therefore can make enterprise 200 share its customers, if this enterprise 200 is different industry, more can supply to enjoy because of dissimilar customers, and then the market of expansion itself.This member unit 410 also can attract consumer 400 again to using the retail sales 300 of this member unit 410 to consume.
Granting and exchange that the present invention utilizes the long-pending point device 310 of retail sales to consume long-pending point automatically can be avoided the artificial mistake of importing.The present invention has a perfect administrative mechanism in addition, utilize the plot point of central management server 110 to exchange setting module 113 monitoring, the exchange rule of retail sales 300 makes retail sales 300 at any time exchange rule according to the demand change, makes the gimmick of retail sales 300 energy flexible utilization marketing attract consumer 400.
This central management server is also via a feedback administrative mechanism, after the member of hair fastener enterprise is consumed to another enterprise that forms an alliance, can make this hair fastener enterprise obtain a feedback gold, and this enterprise that forms an alliance also can attract the member of this hair fastener enterprise to come the retail sales of self to consume, therefore utilize the long-pending point of member management system of striding enterprise of the present invention, can promote forming an alliance mutually between each enterprise, and each enterprise that forms an alliance all can be acquired an advantage
Based on the above detailed description of preferred embodiments, describe feature of the present invention and spirit with clear, and with disclosed preferred embodiment category of the present invention is limited.On the contrary, its objective is that hope contains in the category of protection domain of being arranged in of various changes and tool equality institute of the present invention wish application.
Claims (25)
1. the long-pending point of a member management system of striding enterprise is characterized in that, comprises:
One central management server is in order to produce a total long-pending point;
One business administration equipment is coupled to this central management server, and distributes plot point in order to this total plot point of foundation, and should distribute plot point to be stored in a plot point control unit;
One retail sales is amassed point device, in order to couple this long-pending some management and control unit; And
One member unit, in order to be coupled to the long-pending point device of this retail sales, to obtain the long-pending point of a consumption, this member unit and corresponding enterprise's authentication code, this central management server is also put and pairing enterprise authentication code gives the pairing enterprise of this enterprise's authentication code one hair fastener feedback gold according to this consumption is long-pending;
Wherein when the consumption plot point of utilizing this member unit exchanged behavior for, plot point was exchanged should consume plot point deduction one in this this member unit of retail sales plot point devices, coupled.
2. member's plot point management system of striding enterprise as claimed in claim 1 is characterized in that this plot point control unit records this exchange plot point, and this business administration devices, coupled is in this plot point control unit, to record this stored exchange plot point of this plot point control unit.
3. member's plot point management system of striding enterprise as claimed in claim 2 is characterized in that, rakeback is exchanged by the enterprise one that the exchange plot point that this central management server records according to this business administration equipment gives under this business administration equipment.
4. member's plot point management system of striding enterprise as claimed in claim 2 is characterized in that this business administration equipment is exchanged plot point according to this, has the retail sales one retail sales rakeback of this plot point control unit.
5. the long-pending point of member management system of striding enterprise as claimed in claim 1 is characterized in that the centre management server is coupled to the long-pending point device of this retail sales via the Internet.
6. member's plot point management system of striding enterprise as claimed in claim 1 is characterized in that, this consumption plot point that this central management server is obtained according to this member unit is managed rakeback to obtain one.
7. the long-pending point of member management system of striding enterprise as claimed in claim 1, it is characterized in that, the affiliated retail sales of the long-pending point device of this retail sales is according to long-pending some owned enterprise's one consumer sale expense that gives this business administration equipment of given consumption, and this enterprise gives this administrative center this consumer sale expense every a schedule time.
8. the long-pending point of member management system of striding enterprise as claimed in claim 1 is characterized in that the long-pending point device of this retail sales is provided with one and exchanges rule.
9. member's plot point management system of striding enterprise as claimed in claim 8 is characterized in that, this central management server comprises a plot point and exchanges setting module, and this exchange rule makes alterations in this central management server via this retail sales plot point devices, coupled.
10. the member who strides enterprise as claimed in claim 8 amasss the some management system, it is characterized in that, further comprises an enterprise and exchanges set device, and this exchange rule is coupled to this enterprise's exchange set device via the long-pending point device of this retail sales and makes alterations.
11. member's plot point management system of striding enterprise as claimed in claim 1 is characterized in that, this retail sales plot point equipment will distribute the plot point deduction corresponding to the numerical value of this consumption plot point.
12. the long-pending point of member management system of striding enterprise as claimed in claim 1 is characterized in that this member unit is a chip card, a non-contact card, a magnetic card, a barcode card or a computer program.
13. the long-pending point of member management system of striding enterprise as claimed in claim 1 is characterized in that this member unit is arranged in this central management server, the long-pending point module of this retail sales is by input one member's authentication code, to couple via the Internet and this member unit.
14. the long-pending point of a member management method is characterized in that, comprises the following steps:
A, distribute plot point in a plot point control unit via a business administration devices allocation one;
B, via this plot point control unit of retail sales plot point devices, coupled;
C, be coupled to this retail sales plot point equipment via a member unit, to obtain consumption plot point, wherein this member unit and corresponding enterprise's authentication code;
D, give the pairing enterprise of this enterprise's authentication code one hair fastener feedback gold according to long-pending point of this consumption and pairing enterprise authentication code thereof via a central management server;
E, when the consumption plot point of utilizing this member unit exchanges behavior for, plot point is exchanged should consume plot point deduction one in this this member unit of retail sales plot point devices, coupled.
15. member plot point management method as claimed in claim 14, it is characterized in that step a also further comprises, via a central management server, distribute a total plot point in a business administration equipment, this business administration equipment distributes plot point in a plot point control unit according to this total plot point.
16. member plot point management method as claimed in claim 14 is characterized in that step a also further comprises, this total plot point is bought by owned enterprise's paying of this business administration equipment.
17. member plot point management method as claimed in claim 14 is characterized in that b also further comprises in step, exchanges rule in this retail sales plot point apparatus settings one.
18. member plot point management method as claimed in claim 14 is characterized in that, also further comprises in step c, this retail sales plot point equipment will distribute the plot point deduction corresponding to the numerical value of this consumption plot point.
19. the long-pending point of member as claimed in claim 14 management method, it is characterized in that, also further comprise this member unit and be arranged in this central management server in step c, the long-pending point module of this retail sales is by input one member's authentication code, to couple via this member unit, the Internet.
20. member plot point management method as claimed in claim 19 is characterized in that, also further comprises a step c1 after step c, when this distributed plot point rest zeros, this retail sales plot point equipment forbade that this member unit obtains this consumption plot point.
21. the long-pending point of member as claimed in claim 14 management method, it is characterized in that, after step c, also further comprise a step c2, the affiliated retail sales of the long-pending point device of this retail sales is according to long-pending some owned enterprise's one consumer sale expense that gives this business administration equipment of given consumption, and this enterprise gives this administrative center this consumer sale expense every a schedule time.
22. member plot point management method as claimed in claim 14 is characterized in that, also further comprises in steps d, this central management server is managed rakeback in an administrative center according to the obtained consumption plot point in this member unit to obtain one.
23. the long-pending point of member as claimed in claim 14 management method, it is characterized in that, after step e, also further comprise a step f, wherein, should long-pending some management and control unit record should exchange long-pending point in this long-pending some management and control unit, this business administration devices, coupled is in this long-pending some management and control unit, to write down this stored long-pending point of this exchange in long-pending some management and control unit.
24. the long-pending point of member as claimed in claim 23 management method, it is characterized in that, f also further comprises in step, and this central management server is exchanged the feedback gold according to the enterprise one that the long-pending point of exchange that this business administration equipment write down gives under this business administration equipment.
25. member plot point management method as claimed in claim 23 is characterized in that f also further comprises in step, this business administration equipment is exchanged plot point according to this, has the retail sales one retail sales rakeback of this plot point control unit.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910173884XA CN102024222A (en) | 2009-09-18 | 2009-09-18 | Cross-enterprise member point management system and method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910173884XA CN102024222A (en) | 2009-09-18 | 2009-09-18 | Cross-enterprise member point management system and method thereof |
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| Publication Number | Publication Date |
|---|---|
| CN102024222A true CN102024222A (en) | 2011-04-20 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN200910173884XA Pending CN102024222A (en) | 2009-09-18 | 2009-09-18 | Cross-enterprise member point management system and method thereof |
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Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102956011A (en) * | 2011-08-24 | 2013-03-06 | 刘为民 | System and method for redeeming universal discount coupons |
| CN108566422A (en) * | 2018-04-04 | 2018-09-21 | 广州宇脉电子科技有限公司 | A kind of Identification of Clusters and system of the self-service operator for selling equipment |
| CN110020871A (en) * | 2018-03-07 | 2019-07-16 | 陈岩 | The business method of merchandise sales |
| TWI808381B (en) * | 2021-02-09 | 2023-07-11 | 國泰人壽保險股份有限公司 | Insurance product premium discount method and system, insurance company server |
-
2009
- 2009-09-18 CN CN200910173884XA patent/CN102024222A/en active Pending
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102956011A (en) * | 2011-08-24 | 2013-03-06 | 刘为民 | System and method for redeeming universal discount coupons |
| CN110020871A (en) * | 2018-03-07 | 2019-07-16 | 陈岩 | The business method of merchandise sales |
| CN108566422A (en) * | 2018-04-04 | 2018-09-21 | 广州宇脉电子科技有限公司 | A kind of Identification of Clusters and system of the self-service operator for selling equipment |
| TWI808381B (en) * | 2021-02-09 | 2023-07-11 | 國泰人壽保險股份有限公司 | Insurance product premium discount method and system, insurance company server |
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Application publication date: 20110420 |