CN101981598A - Franchise add-on system, user operation terminal and manufacturer's management device used therefor, and computer program used therefor - Google Patents
Franchise add-on system, user operation terminal and manufacturer's management device used therefor, and computer program used therefor Download PDFInfo
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- CN101981598A CN101981598A CN2009801109954A CN200980110995A CN101981598A CN 101981598 A CN101981598 A CN 101981598A CN 2009801109954 A CN2009801109954 A CN 2009801109954A CN 200980110995 A CN200980110995 A CN 200980110995A CN 101981598 A CN101981598 A CN 101981598A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
- G07G1/12—Cash registers electronically operated
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q30/06—Buying, selling or leasing transactions
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Abstract
A user operation terminal (100) having a touch panel whereby a user performs input operations is provided in the vicinity of a sales processing device (200). When a user performs an input operation on a product selection screen (TSG) displayed on the user operation terminal (100) by means of hypermedia (HPM) supplied from a manufacturer management device (500), store products (STP) are selected. The product ID data (TID) of the selected store products (STP) are transmitted from the user operation terminal (100) to the sales processing device (200). Thus, even store products (STP) that cannot easily be accessed by users, such as cigarette packs, can be sold easily and quickly, and making it possible to prevent a sales opportunity loss for new products, and the like, can be prevented. The franchise add-on system thus makes the purchase of products such as cigarette packs, which cannot be accessed easily by users, quick and easy, and improves life time value (LTV) and retention.
Description
Technical field
The present invention relates to operating concessions spare system (franchise add-onsystem) that franchised store utilizes and user's operating terminal thereof and manufacturer's management devices, computer program, wherein, above-mentioned franchised store sells to ordinary consumer and possesses commodity ID (Identity: characteristic) the StoreFront merchandising of data.
Background technology
At present, in franchised stores such as so-called convenience stores, various StoreFront merchandisings are displayed on so-called showing stand and the shelf etc. sell.And in aforesaid franchised store, (Point Of Sales: the point of sale) terminal or electronic cash register (electronic cashregister) etc. are sold treating apparatus to be provided with so-called POS.
The commodity ID data that this sale treating apparatus utilization is given come the StoreFront merchandising is sold processing and generated sale resume data.More specifically, general sale treating apparatus has keyboard unit (key board unit), barcode reader (bar code reader).
On the other hand, on the StoreFront merchandising, indicate JAN sign indicating number (Japanese Article Number: the Japanese goods bar code) as commodity ID data by bar code image and numeric string text.
So, read this bar code image or the numeric string text is carried out input operation with optical mode by making barcode reader by keyboard unit, commodity ID data are inputed to sell treating apparatus to realize selling processing.
Our department's management devices of the sale treating apparatus of aforesaid franchised store and so-called franchise operation our department etc. links together.This our department's management devices is from selling treating apparatus reception sale resume data and managing.
And so the sale resume data of being collected by our department's management devices of franchise operation system (franchise system) are for example provided to manufacturer's management devices at the commodity delivery manufacturer place that is arranged on this StoreFront merchandising by online.
In general franchised store, be provided with showing stand and shelf at so-called StoreFront, be provided with the sale treating apparatus in cashier position, so-called shop.Therefore, the general user obtains desirable StoreFront merchandising and is transplanted on cashier position, shop from showing stand or shelf.
But a part of StoreFront merchandising such as cigarette is displayed on the showing stand or shelf that is arranged at so-called cashier inboard, and the general user is difficult for close.Therefore, the general user indicates to buy these commodity with oral to the shop of shop cashier staff when buying this kind StoreFront merchandising.
Of the various motions (for example, with reference to patent documentation 1 to 5) of support franchised store have been proposed to be useful on to the sale of commodity as mentioned above.
Patent documentation 1: TOHKEMY 2006-129268 communique
Patent documentation 2: TOHKEMY 2004-303228 communique
Patent documentation 3: TOHKEMY 2006-092384 communique
Patent documentation 4: TOHKEMY 2001-338345 communique
Patent documentation 5: Japanese kokai publication hei 11-086135 communique
Summary of the invention
But the general user indicates to buy commodity such as cigarette with oral as mentioned above like that to the shop staff, and this all is the thing of a trouble for general user and shop staff.And if adopt such buying pattern, then the general user is difficult to discern new product and buys etc., so franchised store will lose the sales opportunnities of new product.
Therefore, with regard to as mentioned above like that the general user be difficult for regard to the close StoreFront merchandising, particularly, its LTV (Life Time Value: customer lifetime value) and conservation degree (retention) descended in vain.
The present invention makes in view of aforesaid problem, also can be simply and promptly realize buying with the operating concessions spare system that improves LTV and conservation degree and user's operating terminal thereof and manufacturer's management devices, computer program even provide a kind of general user as cigarette etc. to be difficult for close StoreFront merchandising.
Operating concessions spare system of the present invention,
Have:
Sell treating apparatus, it is arranged on a plurality of franchised stores one by one, to the StoreFront merchandising, utilizes the commodity ID data of being given to sell processing, and generates sale resume data,
Manufacturer's management devices, it is arranged on commodity deliveries manufacturer, and the sale resume data to the StoreFront merchandising sold after the delivery manage at least;
This operating concessions spare system has user's operating terminal, this user's operating terminal be arranged on sell treating apparatus near, and have the touch panel that carries out input operation by the general user;
Manufacturer's management devices has:
Media store portion, it stores hypermedia, and this hypermedia makes user's operating terminal show the selected picture of output commodity and produces commodity ID data, and the selected picture of above-mentioned commodity is meant, corresponding to general user's input operation, select the picture of StoreFront merchandising interimly;
Medium provide portion, and it provides the hypermedia of being stored to user's operating terminal;
User's operating terminal has:
The medium obtaining section, it obtains hypermedia from manufacturer's management devices,
The medium display part, it makes the commodity that touch panel switches the obtained hypermedia of demonstration select picture corresponding to general user's input operation,
ID provides portion, and it is corresponding to specific input operation, will export the sale treating apparatus to by the commodity ID data of switching the StoreFront merchandising that the selected picture of the commodity that show selectes;
Sell treating apparatus and have the sale handling part, the commodity ID data that this sale handling part utilization is imported come the StoreFront merchandising is sold processing, and generate sale resume data.
Therefore, in operating concessions spare system of the present invention, come the StoreFront merchandising is sold processing in the commodity ID data that the sale treating apparatus utilization that a plurality of franchised stores are provided with is one by one given on the StoreFront merchandising, and generate sale resume data.So, utilize manufacturer's management devices of commodity delivery manufacturer that these sale resume data are managed.Also have, be provided with user's operating terminal near aforesaid sale treating apparatus, this user's operating terminal has the touch panel that is carried out input operation by the general user.And, the media store portion storage hypermedia of manufacturer's management devices, this hypermedia make user's operating terminal show the selected picture of output commodity and produce commodity ID data, and the selected picture of above-mentioned commodity is meant, corresponding to general user's input operation, select the picture of StoreFront merchandising interimly.The medium of manufacturer's management devices provide portion to provide this kind of being stored hypermedia to user's operating terminal.The medium obtaining section of this user's operating terminal obtains hypermedia from manufacturer's management devices.The medium display part makes the touch panel switching show the selected picture of commodity of the hypermedia that obtains like this corresponding to general user's input operation.ID provides portion corresponding to specific input operation, and the commodity ID data of the StoreFront merchandising that will select by the selected picture of these commodity that switch to show export the sale treating apparatus to.The commodity ID data that this sale treating apparatus utilization is imported are sold processing by selling handling part to the StoreFront merchandising, and generate sale resume data.Therefore, even be difficult for close StoreFront merchandising as general users such as cigarettes, the general user also need not will buy commodity with oral the expression to the shop staff, just commodity ID data can be input to and sell in the treating apparatus.
In addition, in aforesaid operating concessions spare system, user's operating terminal can also have the ID obtaining section, this ID obtaining section obtains the commodity ID data of being given on the StoreFront merchandising, ID provides the commodity ID data that portion can be obtained with the ID obtaining section also to export the sale treating apparatus to.
In addition, in aforesaid operating concessions spare system, the medium display part can make touch panel displays output and the selected picture of the obtained corresponding commodity of commodity ID data.
In addition, in aforesaid operating concessions spare system, sell treating apparatus and can also have end notification portion, this end notification portion notifies following information to user's operating terminal: the sale processing that the commodity ID data of utilizing user's operating terminal to be imported come the StoreFront merchandising is carried out finishes, user's operating terminal can also have the end acceptance division, this finishes acceptance division and receives the information that processing finishes of selling from selling treating apparatus, if receive the information that processing finishes of selling, then the medium display part can make the selected picture of commodity of touch panel displays output original state.
In addition, in aforesaid operating concessions spare system, if do not detect input operation, then after having passed through the stipulated time, the medium display part can make the selected picture of commodity of touch panel displays output original state.
In addition, in aforesaid operating concessions spare system, at least a portion of StoreFront merchandising is a cigarette.
In addition, in aforesaid operating concessions spare system, media store portion can store: make user's operating terminal show the selected picture of the commodity that box unit sells and bar unit sells of output cigarette, and produce the hypermedia of commodity ID data; The medium display part is corresponding to general user's input operation, can make touch panel switch the selected picture of commodity that display box unit sells and bar unit sells, the commodity ID data that box unit sells and bar unit sells that ID provides portion the selected picture of the commodity that show by switching can be selected also export the sale treating apparatus to.
User's operating terminal that user's operating terminal of the present invention is an operating concessions spare system of the present invention has: touch panel, and it is used for carrying out input operation by the general user; The medium obtaining section, it obtains hypermedia from manufacturer's management devices; The medium display part, it makes touch panel switch the selected picture of commodity of the obtained hypermedia of demonstration corresponding to general user's input operation; ID provides portion, and it is corresponding to specific input operation, will export the sale treating apparatus to by the commodity ID data of switching the StoreFront merchandising that the selected picture of the commodity that show selectes.
In addition, aforesaid user's operating terminal can also have the ID obtaining section, and this ID obtaining section obtains the commodity ID data of being given on the StoreFront merchandising, and ID provides the commodity ID data that portion can be obtained with the ID obtaining section also to export the sale treating apparatus to.
In addition, in aforesaid user's operating terminal, the medium display part can make touch panel displays output and the selected picture of the obtained corresponding commodity of commodity ID data.
In addition, aforesaid user's operating terminal can also have the end acceptance division, this finishes acceptance division and receives the information that processing finishes of selling from selling treating apparatus, if receive the information that processing finishes of selling, then the medium display part can make the selected picture of commodity of touch panel displays output original state.
In addition, in aforesaid user's operating terminal, if do not detect input operation, then after having passed through the stipulated time, the medium display part can make the selected picture of commodity of touch panel displays output original state.
In addition, in aforesaid user's operating terminal, at least a portion of StoreFront merchandising can be a cigarette, the medium display part is corresponding to general user's input operation, can make touch panel switch the selected picture of commodity that display box unit sells and bar unit sells, the commodity ID data that box unit sells and bar unit sells that ID provides portion the selected picture of the commodity that show by switching can be selected also export the sale treating apparatus to.
Manufacturer of the present invention management devices is manufacturer's management devices of operating concessions spare system of the present invention, have: media store portion, it stores hypermedia, this hypermedia makes user's operating terminal show the selected picture of output commodity and produces commodity ID data, the selected picture of above-mentioned commodity is meant, corresponding to general user's input operation, select the picture of StoreFront merchandising interimly; Medium provide portion, and it provides the hypermedia of being stored to user's operating terminal.
First computer program of the present invention is the computer program of user's operating terminal of the present invention, and this computer program makes user's operating terminal carry out following the processing: medium are obtained processing, obtain hypermedia from manufacturer's management devices; The medium display process corresponding to general user's input operation, makes touch panel switch the selected picture of commodity of the obtained hypermedia of demonstration; ID provides processing, and corresponding to specific input operation, the commodity ID data of the StoreFront merchandising that will select by the selected picture of the commodity that switch to show export the sale treating apparatus to.
Of the present invention second computer program is the computer program of manufacturer of the present invention management devices, this computer program makes manufacturer's management devices carry out following the processing: media store is handled, the storage hypermedia, this hypermedia makes user's operating terminal show the selected picture of output commodity and produces commodity ID data, the selected picture of above-mentioned commodity is meant, corresponding to general user's input operation, select the picture of StoreFront merchandising interimly; Medium provide processing, provide the hypermedia of being stored to user's operating terminal.
In addition, can realize its function as long as various textural element of the present invention forms, specialized hardware that for example can be by the performance predetermined function, by computer program given predetermined function the operating concessions spare system, by computer program predetermined function that the operating concessions spare system realizes, these combination in any are waited to realize.
In addition, various textural element of the present invention need not independent one by one the existence, can form a plurality of textural elements by parts, form a textural element by a plurality of parts, certain textural element is the part of other textural elements, the part of certain textural element and a part of overlaid of other textural elements etc.
In addition, so-called hypermedia among the present invention is as long as have the view data that can switch the selected picture of a plurality of commodity of demonstration by input operation.Such hypermedia for example has the part of animation data, text data, voice data, handle icon etc. and even all, and allows to adopt the data structure etc. that connects these data by hyperlink.
In operating concessions spare system of the present invention, near the sale treating apparatus, be provided with user's operating terminal, this user's operating terminal has the touch panel that is carried out input operation by the general user, and, with being shown, user's operating terminal exports the hypermedia that commodity are selected picture and produced commodity ID data, provide operating terminal from manufacturer's management devices to the user, wherein, the selected picture of above-mentioned commodity is meant, corresponding to general user's input operation, select the picture of StoreFront merchandising interimly.This user's operating terminal is corresponding to general user's input operation, make touch panel switch the selected picture of commodity of the obtained hypermedia of demonstration, and corresponding to specific input operation, the commodity ID data of the StoreFront merchandising that will select by the selected picture of these commodity that switch to show export the sale treating apparatus to.Therefore, the general user need not will buy commodity with oral the expression to the shop staff, just commodity ID data can be inputed to the sale treating apparatus.Therefore, even be difficult for close StoreFront merchandising as general users such as cigarettes, also can be simply and promptly finish sale, thus can prevent sales opportunnities that lose new product etc.
Description of drawings
Above-mentioned purpose and other purpose, feature and advantage can become clearer and more definite by preferred forms of the following stated and the accompanying drawing of enclosing.
Fig. 1 shows the synoptic diagram of logical organization of the operating concessions spare system of embodiment of the present invention.
Fig. 2 shows the block diagram of the physical arrangement of operating concessions spare system.
Fig. 3 shows the block diagram of the physical arrangement of user's operating terminal.
Fig. 4 shows the stereographic map of the outward appearance of user's operating terminal.
Fig. 5 shows the schematic perspective view as the interior layout of the convenience store of franchised store.
Fig. 6 shows the stereographic map as the outward appearance of the cigarette of StoreFront merchandising.
Fig. 7 shows the process flow diagram of the data processing method of user's operating terminal.
Embodiment
Below, with reference to description of drawings one embodiment of the present invention.As shown in Figures 1 and 2, the operating concessions spare system 1000 of present embodiment has: sell treating apparatus 200, it utilizes the commodity ID data TID that is given, cigarette STP as the StoreFront merchandising is sold processing, and resume data SRD is sold in generation, wherein, above-mentioned cigarette STP is provided with in as a plurality of CVS of convenience store of franchised store one by one; Our department's management devices 300, it is arranged among the FCH of franchise operation our department at least, is used for collecting sale resume data SRD; Manufacturer's management devices 500, it is arranged among the commodity delivery IFM of manufacturer, at least the sale resume data SRD of the cigarette STP that has been sold after the management delivery.
Therefore, as shown in Figure 1, sell treating apparatus 200 and have: sell handling part 210, it utilizes the commodity ID data TID that is imported, and STP sells processing to cigarette, and generates sale resume data SRD; Resume sending part 220, it sends the sale resume data SRD that is generated to our department's management devices 300.
In addition, our department's management devices 300 has: resume collection unit 310, and its sale treating apparatus 200 from a plurality of CVS of convenience store is collected and is sold resume data SRD; Record management portion 320, it manages collected sale resume data SRD.
And the operating concessions spare system 1000 of present embodiment also has user's operating terminal 100 shown in Figure 4, this user's operating terminal 100 be arranged on sell treating apparatus 200 near, have the touch panel 111 that the general user carries out input operation.
Promptly, the operating concessions spare system 1000 of present embodiment is equivalent to following system, promptly, on the basis of the franchise operation system that our department's management devices 300 by the sale treating apparatus 200 of a plurality of CVS of convenience store and at least one FCH of franchise operation our department constitutes, the manufacturer's management devices 500 of the commodity delivery IFM of manufacturer and the system of user's operating terminal 100 have also been appended.
So, as shown in Figure 1, manufacturer's management devices 500 of the commodity delivery IFM of manufacturer has: media store portion 510, it is used to store hypermedia (hypermedia) HPM, this hypermedia HPM makes user's operating terminal 100 show the selected picture TSG of output commodity and produces commodity ID data TID, and wherein, the selected picture TSG of these commodity is meant, corresponding to general user's input operation, select the picture of cigarette STP interimly; Medium provide portion 520, and it provides the hypermedia HPM that is stored to user's operating terminal 100.
In addition, user's operating terminal 100 has as lower unit: medium obtaining section 121, and it obtains hypermedia HPM from manufacturer's management devices 500; Medium display part 122, it makes touch panel 111 switch the selected picture TSG of the commodity that show obtained hypermedia HPM corresponding to general user's input operation; ID provides portion 123, and it is corresponding to specific input operation, will export to by the commodity ID data TID that switches the cigarette STP that the selected picture TSG of the commodity that show selectes and sell treating apparatus 200.
More specifically, in the operating concessions spare system 1000 of present embodiment, sell treating apparatus 200 and constitute, as shown in Figure 5, be provided with a sale treating apparatus 200 at least in cashier position, the shop of the CVS of convenience store by so-called electronic cash register or POS terminal.
As shown in Figure 2, (backyard: the zone that is provided with warehouse, Office Area, Machine Room etc. in the shop, operated by rotary motion is in the inboard of the StoreFront that is used to display commodity) is provided with shop computing machine 400 in non-business district, the shop of the CVS of convenience store.The wide area LAN (Local Area Network)) for example (Wide Area Local Area Network: communication network WAN's sale treating apparatus 200 of the CVS of convenience store of safety (secure) such as is connected via our department's management devices 300 of shop computing machine 400 with the FCH of franchise operation our department by wide area LAN.
This our department's management devices 300 is by the POS server formations such as (server) of the so-called franchise operation FCH of our department, collects from the sale treating apparatus 200 of a plurality of CVS of convenience store and sells resume data SRD and manage.
Just, in the operating concessions spare system 1000 of present embodiment,, near the sale treating apparatus 200 of cashier position, the shop of the CVS of convenience store, be provided with user's operating terminal 100 one by one as Fig. 2 and shown in Figure 5.
In the operating concessions spare system 1000 of present embodiment, as shown in Figures 1 and 2, this user's operating terminal 100 for example is connected via selling the manufacturer's management devices 500 with the commodity delivery IFM of manufacturer such as treating apparatus 200, our department's management devices 300.
As shown in Figures 3 and 4, this user's operating terminal 100 has hardware (hardware) such as touch panel 111, barcode reader 112, computer unit 113 and data communication units 114, and wherein, above-mentioned touch panel 111 carries out input operation by the general user; Barcode reader 112 reads the bar code image of the commodity ID data TID that is given as shown in Figure 6 on cigarette STP etc. with optical mode; Computer unit 113 carries out Comprehensive Control corresponding to the computer program TCP that installs as shown in Figure 2 to each unit; Data communication units 114 is carried out data communication with sale treating apparatus 200.
For example, medium obtaining section 121 and ID provide portion 123, are equivalent to computer unit 113 and corresponding to computer program TCP the function etc. of control are moved in the data communication of data communication unit 114.
Medium display part 122 is equivalent to that computer unit 113 shows the image of touch panel 111 corresponding to computer program TCP and the function etc. of Comprehensive Control is carried out in input operation.
And, as mentioned above, the commodity ID data TID that 113 pairs of barcode readers 112 of computer unit are obtained according to bar code image discerns etc., therefore, as shown in Figure 1, user's operating terminal 100 also has ID obtaining section 124, and this ID obtaining section 124 is used to obtain the commodity ID data TID that is given on cigarette STP.
At this moment, ID provides portion 123 that ID obtaining section 124 obtained commodity ID data TID are also exported to and sells treating apparatus 200.And medium obtaining section 121 obtains the hypermedia HPM that selectes picture TSG with the obtained corresponding commodity of commodity ID data TID from manufacturer's management devices 500.
At this moment, medium display part 122 shows the selected picture TSG of commodity of the hypermedia HPM that output is obtained on touch panel 111.In addition, this medium display part 122 then after having passed through the stipulated time, shows the selected picture TSG of commodity of output original state if do not detect input operation on touch panel 111.
The computer program TCP of aforesaid user's operating terminal 100 for example can make user's operating terminal 100 carry out following the processing: medium are obtained processing, obtain hypermedia HPM from manufacturer's management devices 500; The medium display process corresponding to general user's input operation, makes touch panel 111 switch the selected picture TSG of the commodity that show obtained hypermedia HPM; ID provides processing, and corresponding to specific input operation, the commodity ID data TID of the cigarette STP that will select by the selected picture TSG of the commodity that switch to show exports to and sells treating apparatus 200.
In addition, the computer program MCP of manufacturer's management devices 500 for example can make manufacturer's management devices 500 carry out following the processing: media store is handled, be used to store hypermedia HPM, this hypermedia HPM makes user's operating terminal 100 show the selected picture TSG of output commodity and produces commodity ID data TID, wherein, the selected picture TSG of these commodity is meant, corresponding to general user's input operation, selectes the picture of cigarette STP interimly; Medium provide processing, provide the hypermedia HPM that is stored to user's operating terminal 100.
In aforesaid structure, with regard to regard to the cigarette STP of the merchandising of the CVS of convenience store, as shown in Figure 5, be displayed in sometimes on the shelf etc. at the rear that is positioned at cashier position, so-called shop, so that the general user can be difficult to is freely close.
Therefore, want to buy the general user of cigarette STP, express cigarette brand and number etc., buy desirable cigarette STP with this by oral shop staff to cashier position, shop.
At this moment, as shown in Figure 6, on cigarette STP, indicate commodity ID data TID,, import commodity ID data TID with this so the barcode reader of shop staff by selling treating apparatus 200 reads the bar code image of cigarette STP with optical mode with bar code image.
So, come that by these commodity ID data TID cigarette STP is carried out sale and handle, and generate sale resume data SRD.These sale resume data SRD is sent to our department's management devices 300 of the FCH of franchise operation our department from the sale treating apparatus 200 of the CVS of convenience store.
This our department's management devices 300 is collected from the sale treating apparatus 200 of a plurality of CVS of convenience store like that as mentioned above and is sold resume data SRD and manage, so that can be used in the formulation etc. of marketing strategy.
And, manufacturer's management devices 500 of the commodity deliveries IFM of manufacturer for example according to and the FCH of franchise operation our department between contract, obtain the sale resume data of shipped cigarette STP and manage from our department's management devices 300.Therefore, the commodity deliveries IFM of manufacturer also can be used in the formulation of marketing strategy of the cigarette STP that is delivered selling resume data SRD.
But, in the operating concessions spare system 1000 of present embodiment, as shown in Figure 5, near the sale treating apparatus 200 that carries out input operation by the shop staff, be provided with the user's operating terminal 100 that carries out input operation by the general user.
As mentioned above, the commodity delivery IFM of manufacturer as the cigarette STP of StoreFront merchandising that the CVS of convenience store is sold utilizes manufacturer's management devices 500 to manage the sale resume data SRD of cigarette STP.
And, this manufacturer's management devices 500 storage hypermedia HPM, and this hypermedia HPM offered user's operating terminal 100, wherein, this hypermedia HPM makes user's operating terminal 100 show the selected picture TSG of output commodity and produces commodity ID data TID, the selected picture TSG of these commodity is meant, corresponding to general user's input operation, selectes the picture of cigarette STP interimly.
So as shown in Figure 7, this user's operating terminal 100 is obtained hypermedia HPM (step S1), selected picture TSG shows that output is on touch panel 111 (step S2) with these commodity with the original state of this hypermedia HPM.
On the selected picture TSG of the commodity of this original state, for example will " cigarette brand A, cigarette brand B, cigarette brand C ... " etc. main trade name, show output (not shown) with the forms such as handle icon of the appearance images of cigarette STP together with guidance informations such as " want to buy the client of cigarette, please from following title, select ".
And, to " contain menthol (menthol)/not and contain menthol ", alternative conditions such as " long (long)/in (middle)/short (short) ", " new product/strong sales product ", show output (not shown) with the form of handle icon together with guidance informations such as " perhaps, please utilize following alternative condition to select desirable cigarette ".
Therefore, if the general user carries out input operation (step S3: be) to the selected picture TSG of aforesaid commodity according to demand, then corresponding to this input operation, the selected picture TSG of commodity is switched demonstration (step S4).
Then, if switch the selected picture TSG (step S6) of commodity that has shown definite specific cigarette STP by aforesaid input operation, then will " buy this commodity? " Deng handle icon such as guidance information and " last one/mortgage originator is bought/returned in decision ", " box/bars ", select picture TSG (step S8) at commodity with demonstration outputs such as the pull-down menu that is used to select number (pull down menu).
Therefore, if the general user carries out the input operation (step S9: be) to purchasing demand according to demand on the selected picture TSG of above-mentioned commodity, then corresponding to this input operation, commodity ID data TID is sent to from user's operating terminal 100 and sells treating apparatus 200 (step S10) with buying number etc.
In addition, in the StoreFront merchandising, cigarette STP carry stability and hobby property especially high.Therefore, the general user who wants to buy the cigarette STP of particular brand is carrying the possibility height of this cigarette STP.
Therefore, on the selected picture TSG of the commodity of above-mentioned original state, for example also show output guidance information (not shown) such as " carried the client who wants the cigarette bought, " please with the bar code of the cigarette reader on right side vis-a-vis.
Therefore, if the general user makes the bar code image of the cigarette STP that is carrying mutually opposed with the hand-held of user's operating terminal 100 (handy type) barcode reader 112, then commodity ID data TID is imported into (step S7: be) in user's operating terminal 100.
At this moment, user's operating terminal 100 switches the selected picture TSG (step S8) of commodity that this cigarette STP has been determined in demonstration immediately.Therefore, as mentioned above, if the general user carries out input operation (step S9: be) to purchasing demand according to demand on the selected picture TSG of commodity, then corresponding to this input operation, commodity ID data TID is sent to from user's operating terminal 100 and sells treating apparatus 200 (step S10) with buying number etc.
Receive the sale treating apparatus 200 of the commodity ID data TID of cigarette STP as mentioned above like that from user's operating terminal 100, with as mentioned above like that the shop staff read the bar code image of cigarette STP by the barcode reader of selling treating apparatus 200 with optical mode and utilize keyboard to import buy number situation similarly, carry out the sale of cigarette STP and handle.
Therefore, still similarly generate and sell resume data SRD, and will sell resume data SRD is sent to the FCH of franchise operation our department from the sale treating apparatus 200 of the CVS of convenience store our department's management devices 300.
At this moment, the various data that whether result to the input operation of user's operating terminal 100 etc. are handled in these sale resume data SRD sale that also can comprise this cigarette STP for example.
In addition, if the general user do not carry out input operation state continuance stipulated time (step S5: be), then user's operating terminal 100 automatically returns to the original state (step S2) of the selected picture TSG of commodity that shows the output original state.
In the operating concessions spare system 1000 of present embodiment, as mentioned above, near sale treating apparatus 200, be provided with user's operating terminal 100, this user's operating terminal 100 has the touch panel 111 that is carried out input operation by the general user.
And, provide hypermedia HPM from manufacturer's management devices 500 to user's operating terminal 100, this hypermedia HPM makes user's operating terminal 100 show the selected picture TSG of output commodity and produces commodity ID data TID, wherein, the selected picture TSG of these commodity is meant, corresponding to general user's input operation, select the picture of cigarette P interimly.
This user's operating terminal 100 is corresponding to general user's input operation, make touch panel 111 switch the selected picture TSG of the commodity that show obtained hypermedia HPM, and corresponding to specific input operation, the commodity ID data TID of the cigarette STP that will select by the selected picture TSG of the commodity that this switching shows exports to and sells treating apparatus 200.
Therefore, the general user need not will buy commodity with oral the expression to the shop staff, just commodity ID data TID can be input to and sell treating apparatus 200.Therefore, even the general user is difficult for close StoreFront merchandisings such as cigarette STP, also can be simply and promptly realize selling, thus also can prevent to lose the sales opportunnities etc. of new product.
Especially, on the touch panel 111 of user's operating terminal 100, can show that output is corresponding to the next selected picture TSG of commodity that selectes the hypermedia HPM of cigarette STP of input operation interimly.Therefore, the general user need not to grasp special technical ability etc., just can select required cigarette STP intuitively.
And user's operating terminal 100 also can be obtained the commodity ID data TID that is given by sharp barcode reader 112 on cigarette STP, and the commodity ID data TID that obtains so also inputs to and sells in the treating apparatus 200.
Therefore, carrying the general user of the cigarette STP that needs purchase, need not user's operating terminal 100 is carried out input operation, just can import purchasing demand simply desired cigarette STP.
And, if carrying out the state of input operation, the general user do not kept the stipulated time, then user's operating terminal 100 automatically returns to original state.Therefore, even the selected general user who finishes or interrupt of commodity has left user's operating terminal 100, next general user also can successfully carry out input operation to user's operating terminal 100.
And, in manufacturer's management devices 500, store following hypermedia HPM, that is, make user's operating terminal 100 show that the box unit of output cigarette STP sells and the selected picture TSG of commodity of bar unit's sale, to produce commodity ID data TID.
And, user's operating terminal 100 is corresponding to general user's input operation, make touch panel 111 switch the selected picture TSG of commodity that display box unit sells and bar unit sells, and also will export sale treating apparatus 200 to by the commodity ID data TID that box unit sells and bar unit sells that the selected picture TSG of the commodity that switching shows selectes.
Therefore, the box unit that the general user is selected as the peculiar purchase form of cigarette STP simple and reliablely buys and the purchase of bar unit, and data are inputed to sale treating apparatus 200.
In the operating concessions spare system 1000 of present embodiment, as mentioned above, the general user can cosily buy needed cigarette STP.Therefore, can improve LTV and the conservation degree of cigarette STP.
In addition, the present invention is not limited to present embodiment, in the scope that does not break away from its aim, allows to make various distortion.For example, in aforesaid way, user's operating terminal 100 is obtained the hypermedia HPM that includes the selected picture TSG of a series of commodity from manufacturer's management devices 500, and this user's operating terminal 100 switches the selected picture TSG of commodity that shows hypermedia HPM under independence (stand alone) state situation is illustrated as prerequisite.
But manufacturer's management devices 500 carries out two-way communication in real time with user's operating terminal 100 (real time), and when manual operation user operating terminal 100, manufacturer's management devices 500 provides the selected picture TSG of commodity also can.
In addition, in aforesaid way, show following situation for example:, then after having passed through the stipulated time, make touch panel 111 show the selected picture TSG of commodity of output original state if user's operating terminal 100 does not detect input operation.
But, finished the sale processing if utilize user's operating terminal 100 to send to the commodity ID data TID that sells treating apparatus 200, then sell treating apparatus 200 and return the information that this sale finishes, turn back to original state with this user's operating terminal 100 and also can.
And, in aforesaid way, show user's operating terminal 100 for example and utilize barcode reader 112 to come to obtain the situation of commodity ID data TID from the bar code image of cigarette STP.But, the outward appearance that user's operating terminal utilizes CCD camera (not shown) to take cigarette STP, and by image recognition and produce commodity ID data TID and also can.
In addition, the user's operating terminal two-dimension code that also can take cigarette STP waits and obtains commodity ID data TID (not shown).In addition, so-called QR sign indicating number two-dimension codes such as (registered trademarks) can write down Large Volume Data by simple printing.
Therefore, in the two-dimension code of cigarette STP, also write down the commodity ID data TID of presents (novelty goods) such as portable ashtray, thereby make user's operating terminal 100 obtain the commodity ID data TID of this present and the commodity ID data TID of cigarette STP in the lump.
At this moment, if the two-dimension code that the general user makes cigarette STP user's operating terminal 100 is vis-a-vis then sold treating apparatus 200 and is exported the commodity ID data TID of cigarette STP and the commodity ID data TID of lagnippe in the lump to the shop worker.Therefore, general user and shop worker need not to pay special attention to details etc., just can provide present to the general user who buys cigarette STP.
In addition, in aforesaid way, show the situation that hand-held barcode reader 112 is connected with the touch panel 111 of user's operating terminal 100 by the flexible cord (curl cord) that curls for example.But, also can adopt the structure (not shown) that is built-in with barcode reader 112 at the front of touch panel 111 sidepiece etc.
In addition, user's operating terminal has barcode reader, magnetic reader or RFID, and (RadioFrequency Identification: radio-frequency (RF) identification) input media such as reader, obtaining commodity ID data TID by these input medias from bar code, magnetic stripe (stripe) or the RFID chip (chip) of cigarette STP also can (not shown).
And, in aforesaid way, only show user's operating terminal 100 for example and utilize hypermedia HPM to show the situation of output as the selected picture TSG of commodity of the cigarette STP of StoreFront merchandising.But operating concessions spare system of the present invention also can be applicable in the various StoreFront merchandisings of selecting by general user's input operation.
In addition, in aforesaid way, show user's operating terminal 100 for example and utilize the commodity of hypermedia HPM to select the situation that picture TSG only produces the commodity ID data TID of cigarette STP.But, also presents such as disposable lighter (lighter) or portable ashtray can be planted therewith cigarette STP and show output together on the selected picture TSG of commodity, and produce commodity ID data TID.
And, when the selected picture TSG of general user's commodity by hypermedia HPM on user's operating terminal 100 has selected cigarette STP, also can with the cigarette STP of new product, have relevant characteristic cigarette STP, show that as the cigarette STP of upper product etc. output is on the selected picture TSG of commodity.
Especially, as mentioned above like that the general user can will select corresponding aforesaid various cigarette STP to recommend the general user when condition on the selected picture TSG selects to have selected cigarette STP by commodity with this condition.
And, in the present embodiment, show the situation of coming to realize each unit of user's operating terminal 100 and manufacturer's management devices 500 etc. by computer program for example with the formal logic ground of various functions.But, also can form each unit in each such unit by intrinsic hardware, also can realize each unit in each such unit by the combination of software and hardware.
In addition, in the nature of things, above-mentioned embodiment and a plurality of variation with the not opposite scope of its content in can make up.In addition, in above-mentioned embodiment and variation, understand the structure of each unit etc. specifically, but its structures etc. can be carried out various changes in satisfying scope of the present invention.
Claims (16)
1. operating concessions spare system,
Have:
Sell treating apparatus, it is arranged on a plurality of franchised stores one by one, to the StoreFront merchandising, utilizes the commodity ID data of being given to sell processing, and generates sale resume data,
Manufacturer's management devices, it is arranged on commodity deliveries manufacturer, and the above-mentioned sale resume data to the above-mentioned StoreFront merchandising sold after the delivery manage at least;
It is characterized in that,
Have user's operating terminal, this user's operating terminal be arranged on sell treating apparatus near, and have the touch panel that carries out input operation by the general user;
Above-mentioned manufacturer management devices has:
Media store portion, it stores hypermedia, and this hypermedia makes above-mentioned user's operating terminal show the selected picture of output commodity and produces above-mentioned commodity ID data, and the selected picture of above-mentioned commodity is meant, corresponding to above-mentioned general user's input operation, select the picture of above-mentioned StoreFront merchandising interimly;
Medium provide portion, and it provides the above-mentioned hypermedia of being stored to above-mentioned user's operating terminal;
Above-mentioned user's operating terminal has:
The medium obtaining section, it obtains above-mentioned hypermedia from above-mentioned manufacturer management devices,
The medium display part, it makes the above-mentioned commodity that above-mentioned touch panel switches the obtained above-mentioned hypermedia of demonstration select picture corresponding to above-mentioned general user's input operation,
ID provides portion, and it is corresponding to specific input operation, will export above-mentioned sale treating apparatus to by the above-mentioned commodity ID data of switching the above-mentioned StoreFront merchandising that the selected picture of the above-mentioned commodity that show selectes;
Above-mentioned sale treating apparatus has the sale handling part, and the above-mentioned commodity ID data that this sale handling part utilization is imported come above-mentioned StoreFront merchandising is sold processing, and generates above-mentioned sale resume data.
2. according to the operating concessions spare system of claim 1 record, it is characterized in that,
Above-mentioned user's operating terminal also has the ID obtaining section, and this ID obtaining section obtains the above-mentioned commodity ID data of being given on above-mentioned StoreFront merchandising;
Above-mentioned ID provides portion's above-mentioned commodity ID data that above-mentioned ID obtaining section is obtained also to export above-mentioned sale treating apparatus to.
3. according to the operating concessions spare system of claim 2 record, it is characterized in that,
Above-mentioned medium display part makes above-mentioned touch panel displays output and the selected picture of the obtained corresponding above-mentioned commodity of above-mentioned commodity ID data.
4. according to the operating concessions spare system of each record in the claim 1 to 3, it is characterized in that,
Above-mentioned sale treating apparatus also has end notification portion, and this end notification portion notifies following information to above-mentioned user's operating terminal: the sale processing that the above-mentioned commodity ID data of utilizing above-mentioned user's operating terminal to be imported come above-mentioned StoreFront merchandising is carried out finishes;
Above-mentioned user's operating terminal also has the end acceptance division, and this end acceptance division receives the information that above-mentioned sale processing finishes from above-mentioned sale treating apparatus;
If receive the information that above-mentioned sale processing finishes, then above-mentioned medium display part makes the selected picture of above-mentioned commodity of above-mentioned touch panel displays output original state.
5. according to the operating concessions spare system of each record in the claim 1 to 4, it is characterized in that,
If do not detect above-mentioned input operation, then after having passed through the stipulated time, above-mentioned medium display part makes the selected picture of above-mentioned commodity of above-mentioned touch panel displays output original state.
6. according to the operating concessions spare system of each record in the claim 1 to 5, it is characterized in that,
At least a portion of above-mentioned StoreFront merchandising is a cigarette.
7. according to the operating concessions spare system of claim 6 record, it is characterized in that,
Above-mentioned media store portion storage: make above-mentioned user's operating terminal show that the above-mentioned commodity that box unit sells and bar unit sells of the above-mentioned cigarette of output select picture, and produce the above-mentioned hypermedia of above-mentioned commodity ID data;
Above-mentioned medium display part switches above-mentioned touch panel and shows that above-mentioned box unit sells and above-mentioned the selected picture of above-mentioned commodity that unit is sold corresponding to above-mentioned general user's input operation;
Above-mentioned ID provides portion to sell and the above-mentioned commodity ID data of above-mentioned unit sale also export above-mentioned sale treating apparatus to by the above-mentioned box unit that the selected picture of the above-mentioned commodity that switch to show is selected.
8. user's operating terminal of the operating concessions spare system of each record in the claim 1 to 7 is characterized in that having:
Touch panel, it is used for carrying out input operation by above-mentioned general user;
The medium obtaining section, it obtains above-mentioned hypermedia from above-mentioned manufacturer management devices;
The medium display part, it makes above-mentioned touch panel switch the selected picture of above-mentioned commodity of the obtained above-mentioned hypermedia of demonstration corresponding to above-mentioned general user's input operation;
ID provides portion, and it is corresponding to specific input operation, will export above-mentioned sale treating apparatus to by the above-mentioned commodity ID data of switching the above-mentioned StoreFront merchandising that the selected picture of the above-mentioned commodity that show selectes.
9. user's operating terminal of putting down in writing according to Claim 8 is characterized in that,
Also have the ID obtaining section, this ID obtaining section obtains the above-mentioned commodity ID data of being given on above-mentioned StoreFront merchandising;
Above-mentioned ID provides portion's above-mentioned commodity ID data that above-mentioned ID obtaining section is obtained also to export above-mentioned sale treating apparatus to.
10. according to user's operating terminal of claim 9 record, it is characterized in that,
Above-mentioned medium display part makes above-mentioned touch panel displays output and the selected picture of the obtained corresponding above-mentioned commodity of above-mentioned commodity ID data.
11. user's operating terminal of each record in 10 is characterized in that according to Claim 8,
Also have the end acceptance division, this end acceptance division receives the information that above-mentioned sale processing finishes from above-mentioned sale treating apparatus;
If receive the information that above-mentioned sale processing finishes, then above-mentioned medium display part makes the selected picture of above-mentioned commodity of above-mentioned touch panel displays output original state.
12. user's operating terminal of each record in 11 is characterized in that according to Claim 8,
If do not detect above-mentioned input operation, then after having passed through the stipulated time, above-mentioned medium display part makes the selected picture of above-mentioned commodity of above-mentioned touch panel displays output original state.
13. user's operating terminal of each record in 12 is characterized in that according to Claim 8,
At least a portion of above-mentioned StoreFront merchandising is a cigarette;
Above-mentioned medium display part switches above-mentioned touch panel and shows that above-mentioned box unit sells and above-mentioned the selected picture of above-mentioned commodity that unit is sold corresponding to above-mentioned general user's input operation;
Above-mentioned ID provides portion to sell and the above-mentioned commodity ID data of above-mentioned unit sale also export above-mentioned sale treating apparatus to by the above-mentioned box unit that the selected picture of the above-mentioned commodity that switch to show is selected.
14. manufacturer's management devices of the operating concessions spare system of each record in the claim 1 to 7 is characterized in that having:
Media store portion, it stores hypermedia, and this hypermedia makes above-mentioned user's operating terminal show the selected picture of output commodity and produces above-mentioned commodity ID data, and the selected picture of above-mentioned commodity is meant, corresponding to above-mentioned general user's input operation, select the picture of above-mentioned StoreFront merchandising interimly;
Medium provide portion, and it provides the above-mentioned hypermedia of being stored to above-mentioned user's operating terminal.
15. the computer program of user's operating terminal of each record is characterized in that in the claim 8 to 13, makes above-mentioned user's operating terminal carry out following processing:
Medium are obtained processing, obtain above-mentioned hypermedia from above-mentioned manufacturer management devices;
The medium display process corresponding to above-mentioned general user's input operation, makes above-mentioned touch panel switch the selected picture of above-mentioned commodity of the obtained above-mentioned hypermedia of demonstration;
ID provides processing, and corresponding to specific input operation, the above-mentioned commodity ID data of the above-mentioned StoreFront merchandising that will select by the selected picture of the above-mentioned commodity that switch to show export above-mentioned sale treating apparatus to.
16. the computer program of manufacturer's management devices of claim 14 record is characterized in that, makes above-mentioned manufacturer management devices carry out following processing:
Media store is handled, storage hypermedia, this hypermedia make above-mentioned user's operating terminal show the selected picture of output commodity and produce above-mentioned commodity ID data, and the selected picture of above-mentioned commodity is meant, corresponding to above-mentioned general user's input operation, select the picture of above-mentioned StoreFront merchandising interimly;
Medium provide processing, provide the above-mentioned hypermedia of being stored to above-mentioned user's operating terminal.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2008-089513 | 2008-03-31 | ||
| JP2008089513 | 2008-03-31 | ||
| PCT/JP2009/001197 WO2009122662A1 (en) | 2008-03-31 | 2009-03-18 | Franchise add-on system and user operation terminal and manufacturer management device therefor, and computer programs for the user operation terminal and manufacturer management device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101981598A true CN101981598A (en) | 2011-02-23 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
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| CN2009801109954A Pending CN101981598A (en) | 2008-03-31 | 2009-03-18 | Franchise add-on system, user operation terminal and manufacturer's management device used therefor, and computer program used therefor |
Country Status (7)
| Country | Link |
|---|---|
| US (1) | US20110022488A1 (en) |
| EP (1) | EP2267671A1 (en) |
| JP (1) | JPWO2009122662A1 (en) |
| KR (1) | KR20100139071A (en) |
| CN (1) | CN101981598A (en) |
| TW (1) | TW201001343A (en) |
| WO (1) | WO2009122662A1 (en) |
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| CN103875013B (en) * | 2011-05-11 | 2017-07-14 | 李昶槿 | Lottery ticket type cash bonuses type commodity sale system based on Quick Response Code and its merchandise sales method of servicing using the system |
| CN112312802A (en) * | 2018-06-18 | 2021-02-02 | 日本烟草产业株式会社 | Cigarette storage rack and display body |
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| CN107657493A (en) * | 2016-07-25 | 2018-02-02 | 广州永蓝商务服务有限公司 | The vending method of fresh vending machine, sell application system and its selling system |
| US10951269B2 (en) * | 2018-04-20 | 2021-03-16 | R.J. Reynolds Tobacco Company | Smart packaging and display system |
| WO2024003629A1 (en) * | 2022-07-01 | 2024-01-04 | K61 Blazer Investments (Pty) Ltd | System and method for facilitating cigarette sales and cigarette tracking |
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| CN112312802A (en) * | 2018-06-18 | 2021-02-02 | 日本烟草产业株式会社 | Cigarette storage rack and display body |
Also Published As
| Publication number | Publication date |
|---|---|
| JPWO2009122662A1 (en) | 2011-07-28 |
| US20110022488A1 (en) | 2011-01-27 |
| WO2009122662A1 (en) | 2009-10-08 |
| TW201001343A (en) | 2010-01-01 |
| KR20100139071A (en) | 2010-12-31 |
| EP2267671A1 (en) | 2010-12-29 |
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Application publication date: 20110223 |