CN101971605A - 电信网络和电信设备 - Google Patents

电信网络和电信设备 Download PDF

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Publication number
CN101971605A
CN101971605A CN2008801242335A CN200880124233A CN101971605A CN 101971605 A CN101971605 A CN 101971605A CN 2008801242335 A CN2008801242335 A CN 2008801242335A CN 200880124233 A CN200880124233 A CN 200880124233A CN 101971605 A CN101971605 A CN 101971605A
Authority
CN
China
Prior art keywords
data
call center
transfer
telecommunication apparatus
electronic call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN2008801242335A
Other languages
English (en)
Chinese (zh)
Inventor
柯蒂斯·纳什
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Compliant Phones Ltd
Original Assignee
Compliant Phones Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Compliant Phones Ltd filed Critical Compliant Phones Ltd
Publication of CN101971605A publication Critical patent/CN101971605A/zh
Pending legal-status Critical Current

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/2281—Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Security & Cryptography (AREA)
  • Technology Law (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)
CN2008801242335A 2007-11-28 2008-11-26 电信网络和电信设备 Pending CN101971605A (zh)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
GB0723298A GB2455104B (en) 2007-11-28 2007-11-28 A telecommunications network and telecommunications device
GB0723298.6 2007-11-28
PCT/GB2008/003929 WO2009068861A1 (en) 2007-11-28 2008-11-26 A telecommunications network and telecommunications device

Publications (1)

Publication Number Publication Date
CN101971605A true CN101971605A (zh) 2011-02-09

Family

ID=38962259

Family Applications (1)

Application Number Title Priority Date Filing Date
CN2008801242335A Pending CN101971605A (zh) 2007-11-28 2008-11-26 电信网络和电信设备

Country Status (8)

Country Link
US (1) US20100317353A1 (enExample)
EP (1) EP2229766A1 (enExample)
JP (1) JP5483460B2 (enExample)
CN (1) CN101971605A (enExample)
AU (1) AU2008328587A1 (enExample)
GB (1) GB2455104B (enExample)
IL (1) IL205956A (enExample)
WO (1) WO2009068861A1 (enExample)

Families Citing this family (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2460964B (en) * 2009-07-01 2010-05-26 Compliant Phones Ltd A system for recording voice/data transmissions
GB201003732D0 (en) * 2010-03-05 2010-04-21 Compliant Phones Ltd A telecommunications system for making outbound voice/data transmissions from a telecommunications device
GB2481103A (en) * 2011-03-07 2011-12-14 Compliant Phones Ltd Routing calls via an electronic call centre
GB201105565D0 (en) 2011-04-01 2011-05-18 Vodafone Ip Licensing Ltd Network architecture
US20130316677A1 (en) * 2012-05-24 2013-11-28 Boomering Communication (2005) Ltd. Method and system for enterprise recording of cellular device communications

Family Cites Families (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0561180A3 (en) * 1992-03-02 1994-06-15 Rolm Co Recording two or more party conversations
US6661879B1 (en) * 2000-07-19 2003-12-09 Xtend Communications Corp. System and method for recording telephonic communications
JP2002064639A (ja) * 2000-08-17 2002-02-28 Hardis System Design Co Ltd 電話応対業務用通話録音システム及びそのシステムで用いる音声録音ボード
US6870817B2 (en) * 2000-12-20 2005-03-22 Nortel Networks Limited Method and apparatus for monitoring calls over a session initiation protocol network
JP4088034B2 (ja) * 2000-12-22 2008-05-21 用 西村 迷惑電話監視システム、迷惑電話監視方法およびその方法をコンピュータに実行させるプログラムを記録したコンピュータ読み取り可能な記録媒体
AU2002308622A1 (en) * 2002-05-07 2003-11-11 Xtend Communications Corporation System and method for recording telephonic communications
US7688823B2 (en) * 2002-06-04 2010-03-30 Alcatel-Lucent Usa Inc. Efficient mechanism for wire-tapping network traffic
JP2004289491A (ja) * 2003-03-20 2004-10-14 Deiibekkusu:Kk 電子メール管理システム
US7239690B2 (en) * 2003-09-05 2007-07-03 Sbc Knowledge Ventures, L.P. System and method for identifying redirected calls
JP3963897B2 (ja) * 2004-02-25 2007-08-22 日立情報通信エンジニアリング株式会社 コールセンタシステム
US8194640B2 (en) * 2004-12-31 2012-06-05 Genband Us Llc Voice over IP (VoIP) network infrastructure components and method
DE102005046965B3 (de) * 2005-09-30 2007-02-15 Siemens Ag Verfahren und Anordnung zur Verifikation einer im Zuge einer Verbindungsanfrage zum Zweck des Aufbaus einer Sprach-Kommunikationsverbindung übermittelten Absenderadresse in einem IP-Kommunikationsnetzwerk
JP4698569B2 (ja) * 2005-12-22 2011-06-08 株式会社ネイクス 通話録音システム、その方法及び通話録音プログラム
US20080301282A1 (en) * 2007-05-30 2008-12-04 Vernit Americas, Inc. Systems and Methods for Storing Interaction Data
US20080298253A1 (en) * 2007-05-30 2008-12-04 Nortel Networks Limited Managing Recordings of Communications Sessions

Also Published As

Publication number Publication date
JP2011505097A (ja) 2011-02-17
GB2455104B (en) 2010-01-06
WO2009068861A1 (en) 2009-06-04
IL205956A0 (en) 2010-11-30
IL205956A (en) 2014-07-31
AU2008328587A1 (en) 2009-06-04
GB2455104A (en) 2009-06-03
EP2229766A1 (en) 2010-09-22
GB0723298D0 (en) 2008-01-09
JP5483460B2 (ja) 2014-05-07
US20100317353A1 (en) 2010-12-16

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Effective date of abandoning: 20110209

C20 Patent right or utility model deemed to be abandoned or is abandoned