CN101957949A - Product service subsystem and product service method of credit community service system - Google Patents
Product service subsystem and product service method of credit community service system Download PDFInfo
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- CN101957949A CN101957949A CN2010102843121A CN201010284312A CN101957949A CN 101957949 A CN101957949 A CN 101957949A CN 2010102843121 A CN2010102843121 A CN 2010102843121A CN 201010284312 A CN201010284312 A CN 201010284312A CN 101957949 A CN101957949 A CN 101957949A
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Abstract
The invention discloses a product service subsystem of a credit community service system, which comprises a product information management element, a community product release management element, a product combination design element, a product multi-dimensional search and demand matching element, a user care management element, a user communication management element, a product reservation element, and a community database connected with all elements for storing the credit community information. The product service subsystem has the benefits of complete functions and good performance, and can exactly meet the client's inquiry and reservation requirements for the service and product, or the like.
Description
Technical field
The present invention relates to the service of goods subsystem of a kind of Credit Community service system, belong to the credit services technical field.
Background technology
The final purpose of Credit Community's service system is to set up a virtual acquaintance society, make and be between the community member among the symmetrical relatively environment of a kind of information, formed a kind of credit management system thus, then under this credit system, carry out various business activities, thereby reduce transaction cost significantly.So the Credit Community is a kind of infrastructure of carrying out business activity after all.
In Credit Community's service system, various commerce services products can be carried in the Credit Community, and service product comprises agent products and principal products of business, and the service of goods aspect both can be the marketing of product, also can be the business processing of product.Product can be issued by the founder, also can be issued by the community member, specifically will look service needed and determines.For service of goods, can utilize community environment between the publisher of product user and product, carry out information communication, community can write down the whole process of communication, and the relevant promise of product is carried out record, with protection both sides' credit agreement.
The service of goods subsystem just can be that a kind of community that utilizes provides the system platform of various service products to the user, and its function comprises Product Information Management, product scheme design, user feedback etc.Therefore, be necessary to provide a kind of service of goods subsystem of multiple functional, function admirable.
Summary of the invention
The purpose of this invention is to provide a kind of service of goods subsystem that is applicable to Credit Community's service system.
Purpose of the present invention is achieved through the following technical solutions:
The service of goods subsystem of a kind of Credit Community service system comprises:
Be used to finish establishment, content maintenance, product Product Information Management element relatively to the service product in Credit Community's service system;
Be used to finish service product is carried out open issuing function in community's display area community's product release management element;
Be used for carrying out the product mix conceptual design element of comprehensive arrangement according to the service feature of service product;
Be used to finish the retrieval of product multidimensional and demand matched element of user oriented comprehensive service product search function;
Be used to finish the operation of record and leading subscriber, and the user of information stores in user information database who is correlated with paid close attention to managent component the concern of service product;
Be used to finish the leave a message user communication managent component of management, product comment, product evaluation Index for Calculation function of user;
Be used to finish the product reservation element of service product application foundation, request for product assignment, request for product list affirmation function;
And pay close attention to managent component, user communication managent component, product reservation element with described Product Information Management element, community's product release management element, product mix conceptual design element, the retrieval of product multidimensional and demand matched element, user and be connected, and be used to store the Community Database of Credit Community's information.
Further, described community product release management element carries out in community's display area that product information is openly issued, product visit capacity record, client's message, client pay close attention to record.
Further, the comprehensive arrangement of described product mix conceptual design element comprises scheme foundation, the scheme management of product, scheme demand management.
Further, described product multidimensional retrieval comprises user's request collection, demand analysis, product coupling, product foundation report with the comprehensive service product retrieval of demand matched element.
Further, described user communication managent component also comprises the evaluation information module of collection client to service product.
Further, Credit Community's information of storing in the described Community Database comprises service product information, user profile.
The present invention has also disclosed a kind of service of goods method of service of goods subsystem of above-mentioned Credit Community's service system, comprises the steps:
(1) community management person is in client terminal device input service product information, by described Product Information Management element enrolled for service product information;
(2) described Product Information Management element is recorded in product information in the Community Database;
(3) product information is issued via client terminal device by described community product release management element;
(4) community member imports product demand, product retrieval information on client terminal device, is sent to described product multidimensional retrieval by network and handles with the demand matched element, searches pairing service product information, carries out the demand coupling;
(5) described product multidimensional retrieval and demand matched element obtain qualified product inventory in community data library lookup relevant product information;
(6) described product multidimensional retrieval sends to described product mix conceptual design element to the product inventory with the demand matched element, carries out optimum scheme design by described product mix conceptual design element at client's demand;
(7) result of preferred plan sends to client terminal device by network, shows to the user;
(8) community member navigation scheme result on client terminal device, for the product of determining to apply for, input information on client terminal device, subscribe element typing request for product information by described product, described product is subscribed element and carry out record in Community Database, generates the predetermined application information of service product.
Further, the community member is for interested service product, and after input concern demand on the client terminal device, described user pays close attention to managent component and described service product information can be recorded in the Community Database, and carries out subsequent treatment.
Further, the community member is after the concern demand of client input suggestion or complaint, and described user communication managent component can be recorded in described user profile in the Community Database, and carries out subsequent treatment.
Beneficial effect of the present invention is embodied in: multiple functional, function admirable can satisfy the client well to the inquiry of service product, a series of demand such as predetermined.
Description of drawings
The invention will be further described below in conjunction with accompanying drawing:
Fig. 1: the basic framework synoptic diagram of service of goods subsystem of the present invention.
Fig. 2: the service of goods schematic flow sheet of service of goods subsystem of the present invention.
Embodiment
The service of goods subsystem of Credit Community's service system is that a kind of community that utilizes provides the system platform of various service products to the user, and as shown in Figure 1, service of goods subsystem of the present invention comprises: the Product Information Management element; Community's product release management element; Product mix conceptual design element; Retrieval of product multidimensional and demand matched element; The user pays close attention to managent component; The user communication managent component; Product is subscribed element; And be connected with described all elements, and be used to store the Community Database of Credit Community's information.Credit Community's information of storing in the described Community Database comprises service product information, user profile.
Specifically:
(1) Product Information Management element
The Product Information Management element is finished functions such as establishment to various service products, content maintenance, in the Product Information Management element, requires the operator to carry out structuring to the various content informations of product and comes out, and the form that provides according to element carries out maintenance management.The Product Information Management element comprises that mainly product is created, product content is safeguarded, product relatively waits function.
(2) community's product release management element
This element is finished the function that service product is carried out open issue in community's display area, comprises that product information is openly issued, the product visit capacity writes down, the client leaves a message, the client pays close attention to functions such as record.
(3) product mix conceptual design element
This element provides a kind of conceptual design function, makes the user to carry out comprehensive arrangement according to the service feature of each service product, reaches the purpose of meeting customer need.Its function comprises scheme foundation, the scheme management of product, scheme demand management etc.
(4) retrieval of product multidimensional and demand matched element
This element provides user oriented comprehensive service product search function, and the demand that can provide at the user is finished relevant product retrieval automatically by system, and proposed the proposed projects of service of goods to the user.Concrete function comprises user's request collection, demand analysis, product coupling, product foundation report etc.
(5) user pays close attention to managent component
This element is finished record and leading subscriber to the operation of the concern of service product, and the information stores of being correlated with in user's information bank, this memory function can be referred to as titles such as collection.The function of this element mainly comprises user's concern information record, the management of user's collection etc.
(6) user communication managent component
This element is finished recording user to functions such as the message of service product, comments, is mainly used in to collect the evaluation information of client to service product.The function of this element mainly comprises user leave a message management, product comment, product evaluation Index for Calculation etc.
(7) product is subscribed element
The user submits the predetermined information to service product to, forms the request slip of product, passes on the backstage to handle.Concrete function mainly comprises request for product foundation, request for product assignment, the affirmation of request for product list etc.
As shown in Figure 2, the present invention has also disclosed a kind of service of goods method of service of goods subsystem of above-mentioned Credit Community's service system, by user's input information on client terminal device, finishes by each element in the network-driven service of goods subsystem.
Specifically comprise the steps:
(1) community management person is in client terminal device input service product information, by described Product Information Management element enrolled for service product information;
(2) described Product Information Management element is recorded in product information in the Community Database;
(3) product information is issued via client terminal device by described community product release management element;
(4) community member imports product demand, product retrieval information on client terminal device, is sent to described product multidimensional retrieval by network and handles with the demand matched element, searches pairing service product information, carries out the demand coupling;
(5) described product multidimensional retrieval and demand matched element obtain qualified product inventory in community data library lookup relevant product information;
(6) described product multidimensional retrieval sends to described product mix conceptual design element to the product inventory with the demand matched element, carries out optimum scheme design by described product mix conceptual design element at client's demand;
(7) result of preferred plan sends to client terminal device by network, shows to the user;
(8) community member navigation scheme result on client terminal device, for the product of determining to apply for, input information on client terminal device, subscribe element typing request for product information by described product, described product is subscribed element and carry out record in Community Database, generates the predetermined application information of service product.
(9) community member is for interested service product, and after input concern demand on the client terminal device, described user pays close attention to managent component and described service product information can be recorded in the Community Database, and carries out subsequent treatment.
(10) community member is after the concern demand of client input suggestion or complaint, and described user communication managent component can be recorded in described user profile in the Community Database, and carries out subsequent treatment.
Although be the example purpose, preferred implementation of the present invention is disclosed, but those of ordinary skill in the art will recognize that under situation about not breaking away from by the disclosed scope and spirit of the present invention of appending claims, various improvement, increase and replacement are possible.
Claims (9)
1. the service of goods subsystem of Credit Community's service system is characterized in that: comprises,
Be used to finish establishment, content maintenance, product Product Information Management element relatively to the service product in Credit Community's service system;
Be used to finish service product is carried out open issuing function in community's display area community's product release management element;
Be used for carrying out the product mix conceptual design element of comprehensive arrangement according to the service feature of service product;
Be used to finish the retrieval of product multidimensional and demand matched element of user oriented comprehensive service product search function;
Be used to finish the operation of record and leading subscriber, and the user of information stores in user information database who is correlated with paid close attention to managent component the concern of service product;
Be used to finish the leave a message user communication managent component of management, product comment, product evaluation Index for Calculation function of user;
Be used to finish the product reservation element of service product application foundation, request for product assignment, request for product list affirmation function;
And pay close attention to managent component, user communication managent component, product reservation element with described Product Information Management element, community's product release management element, product mix conceptual design element, the retrieval of product multidimensional and demand matched element, user and be connected, and be used to store the Community Database of Credit Community's information.
2. the service of goods subsystem of Credit Community according to claim 1 service system is characterized in that: described community product release management element carries out in community's display area that product information is openly issued, record paid close attention in product visit capacity record, client's message, client.
3. the service of goods subsystem of Credit Community according to claim 1 service system is characterized in that: the comprehensive arrangement of described product mix conceptual design element comprises scheme foundation, the scheme management of product, scheme demand management.
4. the service of goods subsystem of Credit Community according to claim 1 service system is characterized in that: described product multidimensional retrieval comprises user's request collection, demand analysis, product coupling, product foundation report with the comprehensive service product retrieval of demand matched element.
5. the service of goods subsystem of Credit Community according to claim 1 service system is characterized in that: described user communication managent component also comprises collects the evaluation information module of client to service product.
6. the service of goods subsystem of Credit Community according to claim 1 service system is characterized in that: Credit Community's information of storing in the described Community Database comprises service product information, user profile.
7. the service of goods method of the service of goods subsystem of a Credit Community according to claim 1 service system is characterized in that: comprises the steps,
(1) community management person is in client terminal device input service product information, by described Product Information Management element enrolled for service product information;
(2) described Product Information Management element is recorded in product information in the Community Database;
(3) product information is issued via client terminal device by described community product release management element;
(4) community member imports product demand, product retrieval information on client terminal device, is sent to described product multidimensional retrieval by network and handles with the demand matched element, searches pairing service product information, carries out the demand coupling;
(5) described product multidimensional retrieval and demand matched element obtain qualified product inventory in community data library lookup relevant product information;
(6) described product multidimensional retrieval sends to described product mix conceptual design element to the product inventory with the demand matched element, carries out optimum scheme design by described product mix conceptual design element at client's demand;
(7) result of preferred plan sends to client terminal device by network, shows to the user;
(8) community member navigation scheme result on client terminal device, for the product of determining to apply for, input information on client terminal device, subscribe element typing request for product information by described product, described product is subscribed element and carry out record in Community Database, generates the predetermined application information of service product.
8. the service of goods method of the service of goods subsystem of Credit Community according to claim 7 service system, it is characterized in that: the community member is for interested service product, after input concern demand on the client terminal device, described user pays close attention to managent component and described service product information can be recorded in the Community Database, and carries out subsequent treatment.
9. the service of goods method of the service of goods subsystem of Credit Community according to claim 7 service system, it is characterized in that: the community member is after the concern demand of client input suggestion or complaint, described user communication managent component can be recorded in described user profile in the Community Database, and carries out subsequent treatment.
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| CN2010102843121A CN101957949A (en) | 2010-09-16 | 2010-09-16 | Product service subsystem and product service method of credit community service system |
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| CN2010102843121A CN101957949A (en) | 2010-09-16 | 2010-09-16 | Product service subsystem and product service method of credit community service system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111582971A (en) * | 2020-01-20 | 2020-08-25 | 全息空间(深圳)智能科技有限公司 | Community service system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111582971A (en) * | 2020-01-20 | 2020-08-25 | 全息空间(深圳)智能科技有限公司 | Community service system |
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Application publication date: 20110126 |