CN101877777B - Interactive business processing method and system as well as position interface server - Google Patents
Interactive business processing method and system as well as position interface server Download PDFInfo
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- CN101877777B CN101877777B CN 200910083328 CN200910083328A CN101877777B CN 101877777 B CN101877777 B CN 101877777B CN 200910083328 CN200910083328 CN 200910083328 CN 200910083328 A CN200910083328 A CN 200910083328A CN 101877777 B CN101877777 B CN 101877777B
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Abstract
The invention relates to interactive business processing method and system as well as a position interface server, wherein the method comprises the following steps of: pushing page information to a set top box through a set top box interface server; receiving first request information sent by the set top box interface server and comprising a set top box identification and a requested page path, converting a request page corresponding to the requested page path into a set top box identification format, and storing the set top box identification and the converted request page; issuing the set top box identification and the converted request page to the set top box interface server so that the set top box interface server issues the converted request page to the set top box according to the set top box identification; and receiving synchronous request information comprising the set top box identification, and returning a stored request page according to the set top box identification so that a position sends related information according to the request page. The interactive business processing method and system and the position interface server can provide more accurate information service for users according to user requirements.
Description
Technical field
The present invention relates to the communication technology, particularly a kind of interactive business processing method and system and seat interface server.
Background technology
Development along with information technology and the communication technology, promoted the fusion between digital TV network and the Internet, so that the multimedia messagess such as voice, data and video are more and more extensive in conjunction with using, the user need to obtain abundant information from various approach such as TV, website, call center, sms centers.Simultaneously, along with increasing of Web TV (IPTV) user, no matter be domestic consumer or the user of hotel, all be equipped with the communication equipments such as Digital Television, phone, possessed the network foundation of opening the interactive multimedia information service.And the business that at present interactive multimedia information service provides mostly is single multimedia service, and such as multimedia message, video communication or simple interactive class are professional such as video entertainment, video request program etc.
Because all kinds of multimedia contents are very abundant, the user needs in advance information to be selected and filtered when using information consulting service, to improve the accuracy of information.Usually, the user likes using manual service to seek advice from; So-called manual service is exactly that the user initiates the clawback request by the IPTV set-top box to service, and seat receives after user's the request by the phone of telephone redialing to room, user place, after linking up with the user inquiring user need to information and be pushed on the IPTV.When using manual service, the user can obtain the information of needs fast, because the accuracy of information is subjected to the impact of seat subjective judgement, can make the accuracy of the information that is pushed to the user relatively poor.
Summary of the invention
The embodiment of the invention provides a kind of interactive business processing method and system and seat interface server, so that the user can participate in selection information, simultaneously, seat also can be known the information that the user inquires about, thereby can provide more accurately information service for the user according to user's demand.
The embodiment of the invention provides a kind of interactive business processing method, and the method comprises:
The seat interface server is delivered to set-top box with page info by the set top box interface server push;
The first solicited message of the page path that comprises set-top box sign and request that described seat interface server receiving set up box interface server is transmitted, the requests for page that the page path of described request is corresponding converts set-top box identification form to, and stores the requests for page after described set-top box sign and the conversion;
The requests for page of described seat interface server after with described set-top box sign and conversion is issued to described set top box interface server, so that described set top box interface server issues requests for page after the described conversion to set-top box according to described set-top box sign;
The synchronization request information that comprises the set-top box sign that described seat interface server receiving position sends, and return the requests for page of storage according to described set-top box sign, so that described seat is according to described request page push relevant information.
The embodiment of the invention provides a kind of seat interface server, and this seat interface server comprises:
Pushing module is used for page info is delivered to set-top box by the set top box interface server push;
The first memory module, the first solicited message that is used for the page path that comprises set-top box sign and request of receiving set up box interface server forwarding, the requests for page that the page path of described request is corresponding converts set-top box identification form to, and stores the requests for page after described set-top box sign and the conversion;
Sending module is used for the requests for page after described set-top box sign and the conversion is issued to described set top box interface server, so that described set top box interface server issues requests for page after the described conversion to set-top box according to described set-top box sign;
The first receiver module is used for the synchronization request information that comprises the set-top box sign that receiving position sends, and identifies the requests for page of returning storage according to described set-top box, so that seat is according to described request page push relevant information.
The embodiment of the invention provides a kind of interactive service treatment system, and this system comprises:
The seat interface server is used for sending page info; Reception comprises the first solicited message of the page path of set-top box sign and request, and the requests for page that the page path of described request is corresponding converts set-top box identification form to, and stores the requests for page after described set-top box sign and the conversion; Requests for page after transmitter top box sign and the conversion; Reception comprises the synchronization request information of set-top box sign, and returns the requests for page of storage according to described set-top box sign;
The set top box interface server is used for pushing to from the page info of described seat interface server described set-top box; Forwarding is from the first solicited message of the page path that comprises set-top box sign and request of set-top box; Issue requests for page after the described conversion to described set-top box according to described set-top box sign;
Browser be used for to send synchronization request information, receives the requests for page of the storage that described seat interface server returns.
Above-mentioned interactive business processing method and system and seat interface server, after page info being pushed to set-top box, receive the user by the first solicited message of the page path that comprises request of set top box interface server forwarding, and requests for page format transformation corresponding to the page path that will ask is forwarded to set-top box by the set top box interface server, so that the user can select the page info that pushes, and gets access to the page of selection; Simultaneously, the synchronization request information that comprises the set-top box sign by reception, requests for page from storage to browser that return is that the user is from the page of inquiry, the seat synchronous browsing is to the current operational circumstances that can know the user behind the page of inquiry of user, thereby can obtain more exactly user's demand, and then provide more accurately information service for the user.
Description of drawings
Fig. 1 is the flow chart of interactive business processing method embodiment of the present invention;
Fig. 2 is the structural representation of seat interface server embodiment of the present invention;
Fig. 3 is the structural representation of interactive service treatment system embodiment of the present invention;
Fig. 4 is the signaling process figure of interactive business processing method embodiment of the present invention.
Embodiment
Below by drawings and Examples, technical scheme of the present invention is described in further detail.
As shown in Figure 1, be the flow chart of interactive business processing method embodiment of the present invention, the method comprises:
The seat interface server also comprises before page info is delivered to set-top box by the set top box interface server push: the user sends the second solicited message such as clawback request by set-top box to the set top box interface server, the set top box interface server is forwarded to the seat interface server with above-mentioned clawback request, and the seat interface server will comprise the clawback request of set-top box sign and request mark and store in the request queue; Seat sends query requests information to inquire about above-mentioned request queue by browser to the seat interface server, and the seat interface server returns a request according to above-mentioned query requests information from above-mentioned request queue; Seat sends Query Information according to user's request, and the seat interface server sends Query Result according to above-mentioned request; Seat knows that the backward seat interface server transmission of above-mentioned Query Result comprises the page path of propelling movement and the propelling movement solicited message of set-top box sign, and the seat interface server receives above-mentioned propelling movement solicited message; This step is specially: the page info that the page path of above-mentioned propelling movement is corresponding converts set-top box identification form to, and the page info after will changing and set-top box sign is forwarded to the set top box interface server, and above-mentioned set top box interface server issues page info after the above-mentioned conversion to set-top box according to above-mentioned set-top box sign;
The first solicited message of the page path that comprises set-top box sign and request that step 102, seat interface server receiving set up box interface server are transmitted, the requests for page that the page path of above-mentioned request is corresponding converts set-top box identification form to, and stores the requests for page after above-mentioned set-top box sign and the conversion;
After the user browses the page info of above-mentioned propelling movement, click the link on the page, first solicited message that will comprise the page path of set-top box sign and request is sent to the set top box interface server, and be forwarded to the seat interface server by the set top box interface server, after the seat interface server receives above-mentioned the first solicited message, requests for page corresponding to the page path of just above-mentioned request converts set-top box identification form to, and stores the requests for page after above-mentioned set-top box sign and the conversion;
The requests for page of seat interface server after with above-mentioned set-top box sign and conversion is issued to above-mentioned set top box interface server, and above-mentioned set top box interface server issues requests for page after the above-mentioned conversion to set-top box according to above-mentioned set-top box sign;
Seat sends synchronization request information to obtain the page info of the final access of set-top box by browser to the seat interface server, after the seat interface server receives the synchronization request information that comprises the set-top box sign, identify the requests for page of returning storage according to above-mentioned set-top box, so that seat pushes relevant information according to above-mentioned requests for page.
Above-mentioned interactive business processing method, after page info being pushed to set-top box, receive the user by the first solicited message of the page path that comprises request of set top box interface server forwarding, and requests for page format transformation corresponding to the page path that will ask is forwarded to set-top box by the set top box interface server, so that the user can select the page info that pushes, and gets access to the page of selection; Simultaneously, the synchronization request information that comprises the set-top box sign by reception, requests for page from storage to browser that return is that the user is from the page of inquiry, the seat synchronous browsing is to the current operational circumstances that can know the user behind the page of inquiry of user, thereby can obtain more exactly user's demand, and then provide more accurately information service for the user.
As shown in Figure 2, be the structural representation of seat interface server embodiment of the present invention, this seat interface server comprises: pushing module 21 is used for page info is delivered to set-top box by the set top box interface server push; The first memory module 22, the first solicited message that is used for the page path that comprises set-top box sign and request of receiving set up box interface server forwarding, the requests for page that the page path of above-mentioned request is corresponding converts set-top box identification form to, and stores the requests for page after above-mentioned set-top box sign and the conversion; Sending module 23 is used for the requests for page after above-mentioned set-top box sign and the conversion is issued to above-mentioned set top box interface server, so that above-mentioned set top box interface server issues requests for page after the above-mentioned conversion to set-top box according to above-mentioned set-top box sign; The first receiver module 24 is used for receiving the synchronization request information that comprises the set-top box sign, and identifies the requests for page of returning storage according to above-mentioned set-top box, so that seat pushes relevant information according to above-mentioned requests for page.
Wherein, for the demand according to the user pushes page info to the user, above-mentioned seat interface server can also comprise: the second memory module 25, be used for before pushing module 21 is delivered to set-top box with page info by the set top box interface server push, second solicited message that will comprise set-top box sign and request mark stores in the request queue, returns a request according to query requests information from above-mentioned request queue; The second receiver module 26 is used for sending Query Result according to above-mentioned request, receives according to the page path that comprises propelling movement of above-mentioned Query Result transmission and the propelling movement solicited message of set-top box sign, and above-mentioned propelling movement solicited message is sent to pushing module 21.
In addition, for the discernible page info of set-top box is pushed to set-top box, above-mentioned pushing module can comprise: converting unit is used for the page info that the page path of above-mentioned propelling movement is corresponding and converts set-top box identification form to; Retransmission unit, page info and set-top box sign after being used for above-mentioned converting unit and will change are forwarded to the set top box interface server, so that above-mentioned set top box interface server identifies the page info that issues after the above-mentioned conversion to set-top box according to above-mentioned set-top box.
Above-mentioned seat interface server, after page info being pushed to set-top box, receive the user by the first solicited message of the page path that comprises request of set top box interface server forwarding, and requests for page format transformation corresponding to the page path that will ask is forwarded to set-top box by the set top box interface server, so that the user can select the page info that pushes, and gets access to the page of selection; Simultaneously, the synchronization request information that comprises the set-top box sign by reception, requests for page from storage to browser that return is that the user is from the page of inquiry, so that the seat synchronous browsing is to the current operational circumstances that can know the user behind the page of inquiry of user, thereby can obtain more exactly user's demand, and then provide more accurately information service for the user.
As shown in Figure 3, be the structural representation of interactive service treatment system embodiment of the present invention, this system comprises set-top box 1, seat interface server 2, set top box interface server 3 and browser 4, and wherein, seat interface server 2 is used for sending page info; Reception comprises the first solicited message of the page path of set-top box sign and request, and the requests for page that the page path of above-mentioned request is corresponding converts set-top box identification form to, and stores the requests for page after above-mentioned set-top box sign and the conversion; Requests for page after transmitter top box sign and the conversion; Reception comprises the synchronization request information of set-top box sign, and returns the requests for page of storage according to above-mentioned set-top box sign; Set top box interface server 3 is used for pushing to from the page info of above-mentioned seat interface server 2 above-mentioned set-top box 1; Forwarding is from the first solicited message of the page path that comprises set-top box sign and request of set-top box 1; Issue requests for page after the above-mentioned conversion to above-mentioned set-top box 1 according to above-mentioned set-top box sign; Browser 4 be used for to send synchronization request information, receives the requests for page of the storage that above-mentioned seat interface server 2 returns.
Wherein, above-mentioned seat interface server also stored request queue into for second solicited message that will comprise set-top box sign and request mark before sending page info, return a request according to query requests information from above-mentioned request queue; Send Query Result according to above-mentioned request, reception comprises the page path of propelling movement and the propelling movement solicited message of set-top box sign; Above-mentioned set top box interface server also is used for and will be forwarded to above-mentioned seat interface server from second solicited message that comprises set-top box sign and request mark of set-top box; Above-mentioned browser also is used for sending query requests information to above-mentioned seat interface server, receives the Query Result that above-mentioned seat interface server sends, and comprises the page path of propelling movement and the propelling movement solicited message of set-top box sign according to above-mentioned Query Result transmission.
Further, the page info that above-mentioned seat interface server is corresponding with the page path of above-mentioned propelling movement converts set-top box identification form to, and the page info after will changing and set-top box sign is forwarded to the set top box interface server, and the page info after above-mentioned set top box interface server will be changed according to above-mentioned set-top box sign is sent to set-top box.
Carry out the interactive service processing procedure as shown in Figure 4 between above-mentioned set-top box, set top box interface server, seat interface server and the browser, this process comprises:
Step 201, set-top box send the clawback request that comprises the set-top box sign to the set top box interface server;
After step 202, set top box interface server were received the set-top box request, acquisition comprised guest room information and user's the information such as essential information according to the set-top box sign, and above-mentioned Information encapsulation is become the clawback request and is forwarded to the seat interface server;
After the set top box interface server is received the set-top box request, from the hotel guest room management system, obtain guest room information, user basic information etc. according to set-top box sign, and the Information encapsulation that will comprise above-mentioned guest room information and user basic information becomes the clawback request; Thereby can comprise user's information such as name, room call number and set-top box sign in this clawback request;
Step 203, the request of seat interface server storage clawback are to the clawback formation;
Step 204, browser regularly send query requests information inquiry clawback queue request to the seat interface server;
Step 205, seat interface server return a clawback request in the formation;
Above-mentioned solicited message is kept in the meeting (session), after seat receives above-mentioned clawback request, calls back inquiry user's demand according to the room call number that comprises in the request;
Step 206, seat send Query Information by browser to the seat interface server;
Step 207, seat interface server return Query Result;
Step 208, seat comprise the page path of propelling movement and the propelling movement solicited message of set-top box sign to the transmission of seat interface server;
Step 209, seat interface server return the propelling movement result to browser;
Step 210, seat interface server are the form of set-top box identification with conversion of page corresponding to page path that pushes, and the page after set-top box sign and the conversion is transmitted to the set top box interface server;
The set top box interface server, is showed to the user being used for to related resources such as seat interface server download pictures, Audio and Video according to content of pages;
Page downloading after step 211, set top box interface server will be changed according to the set-top box sign is to set-top box;
Step 212, user browse the page that seat pushes, and click the peer link on the page, and the request that will comprise the page path of set-top box sign and request sends to the set top box interface server by set-top box;
Step 213, the request of set top box interface server repeater-transmitter top box are to the seat interface server;
Step 214, seat interface server are converted to the form that set-top box can be identified with the requests for page corresponding to page path of request, and with the requests for page storage after set-top box sign and the conversion;
Requests for page after step 215, seat interface server identify set-top box and change sends to the set top box interface server;
Step 216, set top box interface server issue requests for page after the conversion to set-top box according to the set-top box sign;
Step 217, seat send the synchronization request information that comprises the set-top box sign by browser and arrive the seat interface server, the page info of the final access of request set-top box;
Step 218, seat interface server return the requests for page of storage according to the set-top box sign.
Seat is browsed the current information of checking of user by the wicket that ejects in the browser, because can there be record in system to the information of user's access, record after most lean on writing time is exactly the current record of browsing of user, so seat just can know that current which bar information what check be to the user, thereby is that the user pushes more relevant information.
Mutual by between above-mentioned set-top box, set top box interface server, seat interface server and the browser, so that user's selection information in less range of search, simultaneously, seat also can be seen the information that the user inquires about synchronously, thereby can provide more accurately information service for the user according to user's demand.
Above-mentioned interactive service treatment system, page info is pushed to the first solicited message that receives the page path that comprises request that the user transmits by the set top box interface server after the set-top box by the seat interface server, and requests for page format transformation corresponding to the page path that will ask is forwarded to set-top box by the set top box interface server, so that the user can select the page info that pushes, and gets access to the page of selection; Simultaneously, the synchronization request information that comprises the set-top box sign by reception, requests for page from storage to browser that return is that the user is from the page of inquiry, the seat synchronous browsing is to the current operational circumstances that can know the user behind the page of inquiry of user, thereby can obtain more exactly user's demand, and then provide more accurately information service for the user.
It should be noted last that, above embodiment is only unrestricted in order to technical scheme of the present invention to be described, although with reference to preferred embodiment the present invention is had been described in detail, those of ordinary skill in the art is to be understood that, can make amendment or be equal to replacement technical scheme of the present invention, and not break away from the spirit and scope of technical solution of the present invention.
Claims (9)
1. interactive business processing method is characterized in that comprising:
The seat interface server is delivered to set-top box with page info by the set top box interface server push;
The first solicited message of the page path that comprises set-top box sign and request that described seat interface server receiving set up box interface server is transmitted, the requests for page that the page path of described request is corresponding converts set-top box identification form to, and stores the requests for page after described set-top box sign and the conversion;
The requests for page of described seat interface server after with described set-top box sign and conversion is issued to described set top box interface server, so that described set top box interface server issues requests for page after the described conversion to set-top box according to described set-top box sign;
The synchronization request information that comprises the set-top box sign that described seat interface server receiving position sends, and return the requests for page of storage according to described set-top box sign, so that described seat is according to described request page push relevant information.
2. interactive business processing method according to claim 1 is characterized in that described seat interface server also comprises before page info is delivered to set-top box by the set top box interface server push:
The second solicited message that described seat interface server will comprise set-top box sign and request mark stores in the request queue, returns a request according to query requests information from the described request formation;
Described seat interface server sends Query Result according to described request, receives according to the page path that comprises propelling movement of described Query Result transmission and the propelling movement solicited message of set-top box sign.
3. interactive business processing method according to claim 2 is characterized in that described seat interface server delivers to set-top box with page info by the set top box interface server push and comprise:
The page info that described seat interface server is corresponding with the page path of described propelling movement converts set-top box identification form to, and the page info after will changing and set-top box sign is forwarded to the set top box interface server, so that described set top box interface server issues page info after the described conversion to set-top box according to described set-top box sign.
4. seat interface server is characterized in that comprising:
Pushing module is used for page info is delivered to set-top box by the set top box interface server push;
The first memory module, the first solicited message that is used for the page path that comprises set-top box sign and request of receiving set up box interface server forwarding, the requests for page that the page path of described request is corresponding converts set-top box identification form to, and stores the requests for page after described set-top box sign and the conversion;
Sending module is used for the requests for page after described set-top box sign and the conversion is issued to described set top box interface server, so that described set top box interface server issues requests for page after the described conversion to set-top box according to described set-top box sign;
The first receiver module is used for the synchronization request information that comprises the set-top box sign that receiving position sends, and identifies the requests for page of returning storage according to described set-top box, so that described seat is according to described request page push relevant information.
5. seat interface server according to claim 4 characterized by further comprising:
The second memory module, be used for before pushing module is delivered to set-top box with page info by the set top box interface server push, second solicited message that will comprise set-top box sign and request mark stores in the request queue, returns a request according to query requests information from the described request formation;
The second receiver module is used for sending Query Result according to described request, receives according to the page path that comprises propelling movement of described Query Result transmission and the propelling movement solicited message of set-top box sign, and described propelling movement solicited message is sent to pushing module.
6. seat interface server according to claim 5 is characterized in that described pushing module comprises:
Converting unit is used for the page info that the page path of described propelling movement is corresponding and converts set-top box identification form to;
Retransmission unit, page info and set-top box sign after being used for described converting unit and will change are forwarded to the set top box interface server, so that described set top box interface server identifies the page info that issues after the described conversion to set-top box according to described set-top box.
7. an interactive service treatment system comprises set-top box, characterized by further comprising:
The seat interface server is used for sending page info; Reception comprises the first solicited message of the page path of set-top box sign and request, and the requests for page that the page path of described request is corresponding converts set-top box identification form to, and stores the requests for page after described set-top box sign and the conversion; Requests for page after transmitter top box sign and the conversion; Reception comprises the synchronization request information of set-top box sign, and returns the requests for page of storage according to described set-top box sign;
The set top box interface server is used for pushing to from the page info of described seat interface server described set-top box; Forwarding is from the first solicited message of the page path that comprises set-top box sign and request of set-top box; Issue requests for page after the described conversion to described set-top box according to described set-top box sign;
Browser be used for to send synchronization request information, receives the requests for page of the storage that described seat interface server returns.
8. interactive service treatment system according to claim 7, it is characterized in that described seat interface server is before sending page info, also store request queue into for second solicited message that will comprise set-top box sign and request mark, from the described request formation, return a request according to query requests information; Send Query Result according to described request, reception comprises the page path of propelling movement and the propelling movement solicited message of set-top box sign;
Described set top box interface server also is used for and will be forwarded to described seat interface server from second solicited message that comprises set-top box sign and request mark of set-top box;
Described browser also is used for sending query requests information to described seat interface server, receives the Query Result that described seat interface server sends, and comprises the page path of propelling movement and the propelling movement solicited message of set-top box sign according to described Query Result transmission.
9. interactive service treatment system according to claim 8, it is characterized in that the described seat interface server page info that the page path of described propelling movement is corresponding converts set-top box identification form to, and the page info after will changing and set-top box sign is forwarded to the set top box interface server, and the page info after described set top box interface server will be changed according to described set-top box sign is sent to set-top box.
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| CN1308815A (en) * | 1998-05-01 | 2001-08-15 | 通用仪器公司 | Method and apparatus for providing an interactive program guide with headent processing |
| CN1309871A (en) * | 1997-09-15 | 2001-08-22 | 世界门服务股份有限公司 | Access system and method for providing interactive access to information source through network distribution system |
| CN1387730A (en) * | 1999-10-29 | 2002-12-25 | 联合视频制品公司 | Interactive television systems with live customer service |
| CN1516968A (en) * | 2001-01-30 | 2004-07-28 | 媒体逻辑系统有限公司 | Improved interactive system for enabling TV shopping |
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2009
- 2009-04-30 CN CN 200910083328 patent/CN101877777B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1309871A (en) * | 1997-09-15 | 2001-08-22 | 世界门服务股份有限公司 | Access system and method for providing interactive access to information source through network distribution system |
| CN1308815A (en) * | 1998-05-01 | 2001-08-15 | 通用仪器公司 | Method and apparatus for providing an interactive program guide with headent processing |
| CN1387730A (en) * | 1999-10-29 | 2002-12-25 | 联合视频制品公司 | Interactive television systems with live customer service |
| CN1516968A (en) * | 2001-01-30 | 2004-07-28 | 媒体逻辑系统有限公司 | Improved interactive system for enabling TV shopping |
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