CN101872453A - Order processing system and method thereof - Google Patents
Order processing system and method thereof Download PDFInfo
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- CN101872453A CN101872453A CN201010236972A CN201010236972A CN101872453A CN 101872453 A CN101872453 A CN 101872453A CN 201010236972 A CN201010236972 A CN 201010236972A CN 201010236972 A CN201010236972 A CN 201010236972A CN 101872453 A CN101872453 A CN 101872453A
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Abstract
The invention relates to an order processing system and a method thereof, wherein the system comprises an order server and a plurality of hand-held order processors which are connected with the server and are provided with wireless communication modules and merchant IDs thereof; the method comprises the following steps that: the order server sends order notification information to the hand-held order processor of a specified merchant according to a new order, and inquiries a database according to an order inquiry instruction sent by the hand-held order processor of the merchant and returns the inquired order to the corresponding hand-held order processor, simultaneously receives the order confirmation information and the delivery notification information send by the hand-held order processor of the merchant and forwards the same to a client; and the hand-held order processor receives the order notification, inquires the order, and sends the order confirmation and the delivery notification information. The order processing system and the method thereof have low investment cost, do not need wiring and are convenient to operate.
Description
Technical field
The present invention relates to order management, be specifically related to a kind of order processing system and method thereof based on handheld terminal.
Background technology
Along with popularizing of internet, ecommerce is risen, and more and more businessmans expand marketing channel by the network platform.But present network selling pattern requires businessman to possess own complicated background management system, perhaps trustship background management system, but the foreground need be equipped with can access internet desktop computer.For vast small-sized trade company, for example dining room, convenience store, clothes shop etc., desk-top desktop computer investment is higher, and many practitioners are unfamiliar with computer and computation, and it is too big to take up room concerning the less trade company of most of area of business.
Summary of the invention
The technical issues that need to address of the present invention are, how a kind of order processing system and method thereof are provided, and can provide that foolproof operation and cost are low, little solution takes up room.
First technical matters of the present invention solves like this: make up a kind of order processing system, comprising:
The ㈠ band communication module and the hand-held order processing machine of merchant identification identification code separately are used to receive the order announcement information, send order query statement, acknowledgement of orders information and shipping order information, and the order inquired about of demonstration;
㈡ order server, be connected with the communication of described hand-held order processing machine, be used for specifying the hand-held order processing machine of trade company to send the order announcement information to it according to new order, carry out data base querying and return the order of being inquired about according to described order query statement, and receive described acknowledgement of orders information and shipping order information is transmitted to the client.
According to disposal system provided by the invention, also comprise:
The ㈢ order generates subsystem, is connected with described order server, is used for generating order according to customer requirement.
According to disposal system provided by the invention, also comprise:
㈣ order database server generates subsystem with described order and is connected with the order server, is used to store order data and writes down order status information. Described status information comprises new order, confirms an order or shipped order.The form of this order database server can be: independent community, unite two into one with the order server or belong to the part that order generates subsystem.
According to disposal system provided by the invention, also comprise:
The ㈤ interactive module generates subsystem with order and is connected with the order server, is used for obtaining the order demand with customer interaction, acknowledgement of orders information and shipping order information are provided; The form of this interactive module can be: standalone module or belong to the part that order generates subsystem.
According to disposal system provided by the invention, it is one or more that described order generates subsystem, include, but are not limited to the stock control of WEB sales platform, trade company, the sending and receiving goods management of logistics, express delivery enterprise, making a reservation and room service of catering trade, aspects such as taxi dial-a-cab system.
Another technical matters of the present invention solves like this: make up a kind of order processing method, utilize the band communication module of order server and connection thereof and the hand-held order processing machine of merchant identification identification code separately, comprise following concrete steps:
Described order server specifies the hand-held order processing machine of trade company to send the order announcement information according to new order to it, and carry out data base querying and return the order of being inquired about to the hand-held order processing machine of correspondence according to the order query statement that sends from the hand-held order processing machine of trade company, receive the acknowledgement of orders information and the shipping order information that send from the hand-held order processing machine of trade company simultaneously and transmit to the client;
Described hand-held order processing machine receive described order announcement information and vibrate, sound or display notification, send described order query statement, acknowledgement of orders information and shipping order information by described communication module to described order server according to user instruction, and show the described order of being inquired about.
According to disposal route provided by the invention, described order server carries out data communication by note, general packet radio service GPRS or Wireless Fidelity WI-FI agreement and hand-held order processing machine.
According to disposal route provided by the invention, include but not limited to following concrete application:
The described order server of ㈠ obtains the order demand, acknowledgement of orders information and shipping order information is provided by the WEB sales platform client and the customer interaction of its connection;
The described order server of ㈡ obtains enterprise's order demand, trade company's acknowledgement of orders information and trade company's shipping order information is provided by the Enterprise Resources Plan ERP system and the enterprise interaction of its connection
The stock control of ㈢ trade company;
The sending and receiving goods management of ㈣ logistics, express delivery enterprise;
Making a reservation and room service of ㈤ catering trade;
The about car service system of ㈥ taxi.
According to disposal route provided by the invention, the stock control of described WEB sales platform or trade company, the management of the sending and receiving goods of logistics, express delivery enterprise, the making a reservation and room service of catering trade, taxi dial-a-cab system etc. is one or more.
Order processing system provided by the invention and method thereof, adopt hand-held device to receive and send sequence information or data, dock with other system by the unified management of order server, that realizes order accepts, confirms and handle to have following advantage than prior art in real time:
1, realizes foolproof operation by hand-held device function button or touch-screen, need not possess most basic computer skill;
2, use the GPRS flow to carry out data communication by ubiquitous mobile communication network, expense is cheap and need not connect up, ad-hoc networks installs and other equipment;
3, device is simple, safe and reliable, and the influence that can not be subjected to complicated applications can't be carried out order processing;
4, trade company can accept an order whenever and wherever possible by miniaturized electronics, sells for trade company and brings the order of magnitude to increase fast.
Description of drawings
Further the present invention is described in detail below in conjunction with the drawings and specific embodiments:
Fig. 1 is the system architecture synoptic diagram of the specific embodiment of the invention;
Fig. 2 is trade company's point-of-sale terminal POS machine state notifying schematic flow sheet in the system shown in Figure 1;
Fig. 3 is an order notice schematic flow sheet in the system shown in Figure 1;
Fig. 4 is an order querying flow synoptic diagram in the system shown in Figure 1;
Fig. 5 is an acknowledgement of orders schematic flow sheet in the system shown in Figure 1;
Fig. 6 is a shipping order schematic flow sheet in the system shown in Figure 1;
Fig. 7 is a receiving order schematic flow sheet in the system shown in Figure 1;
Fig. 8 is the POS of a trade company electro-mechanical principle frame synoptic diagram in the system shown in Figure 1;
Fig. 9 receives GPRS data program schematic flow sheet in the POS of the trade company machine shown in Figure 8;
Figure 10 is an emission GPRS data program schematic flow sheet in the POS of the trade company machine shown in Figure 8.
Embodiment
At first, thinking of the present invention is described:
At accounting for the demand that trade company 80% does not possess the trade company of small-sized retail shop of legacy network sales mode condition, unified management of virtual network shop and display platform is provided, a small-sized E-Payment processing terminal only need be installed on the trade company foreground, this terminal can be the POS machine, palm PC PDA, even mobile phone POS.With POS, trade company's marketing system, customer information system, the internet, the electronic type commercial affairs closely integrate, and POS is connected by GPRS with the backstage, realizes accepting in real time, confirm and handling of order.This formula investing cost is low, need not wiring, and is easy and simple to handle.Trade company can accept an order whenever and wherever possible by miniaturized electronics, sells for trade company and brings the order of magnitude to increase fast.
The second, explanation specific embodiment of the invention application system:
As shown in Figure 1, this application system is docked with the WEB e-commerce system, comprises order server, WEB server, order database server and the service server of the POS of the trade company machine of client and WEB client, network-side.Wherein: the POS of trade company machine cooperates with network side equipment, has following basic function: 1. receive demonstration order notice; 2. confirm an order by function button 82; 3. show order by function button 82 inquiries and at display screen 83; 4. send the order shipping order by function button 82.And above-mentioned network-side adopts computing machine or server that order is managed automatically.The web server provides the online spending platform for trade company, and the order server of special disposal order response is deposited the database server of trade company and membership information.The member by the WEB client-access online spending platform of networking, can browse the product and the introduction in each virtual shop of trade company after the registration login on the computer of oneself.The POS of trade company machine then for being installed in the small-sized order processing terminal of trade company, can be equipment such as POS, PDA, mobile phone, is responsible for handling and responding the order that the backstage sends over.Web server is main and member's client is mutual, accepts an order.The order server is then handled order to the notice of trade company and obtain the order processing object information.Order processing system also can be connected with shared plateform system (service server), provides the shared platform member card to carry out on-line payment.
Three, explanation specific embodiment of the invention application system core processing flow process:
㈠ POS machine state notifying
As shown in Figure 2, specifically may further comprise the steps:
201) POS of trade company machine sends heartbeat packet;
202) the order server upgrades the POS of trade company machine presence by the heartbeat packet that receives the transmission of the POS of trade company machine.
With POS machine state serves as that the basis realizes that order server and the POS of trade company machine carry out alternately.
㈡ order notice
As shown in Figure 3, specifically may further comprise the steps:
301) consumer member logins the online spending platform by PC, and enters trade company's shop page, selects to buy commodity and quantity, selects the modes of payments and dispensing mode, submits order by the WEB client to the WEB server;
302) the generation new order instruction of order database server execution WEB server transmission is saved in database with order, the feedback execution result;
303) the WEB server is initiated the TCP connection according to successful result to the order server, and the order notification message is sent to the order server;
304) the order server is monitored the socket socket connection request that the web server is sent, as receive order and notify message, then inquire about the Internet protocol IP address of the POS of the trade company machine of order, send User Datagram Protoco (UDP) UDP form order notice to the POS of this trade company machine by GPRS.
The inquiry of ㈢ order
As shown in Figure 4, trade company's POS machine is received UDP order notice, then initiate pending order query requests to the order server, the order server is received query requests, the pending order of this trade company is sent to the POS of the trade company machine of the request of transmission from the order database server.If the order that inquires surpasses the notice that receives, then inquire about whole pending orders; Can't once send if order is more, then subpackage sends.
The ㈣ acknowledgement of orders
As shown in Figure 5, the POS of trade company machine will be saved in the POS of the trade company machine from the order that the inquiry of order server background obtains, and enter the pending order submenu of order processing menu, and by pen order being presented on the screen, displaying contents comprises: the order commodity, quantity, the amount of money, deliver goods mode, deliver goods place, pay status, and the prompting salesman accepts an order by " affirmation " or " cancellation " refusal order.A collection of order after the POS of trade company machine will be handled sends to the order server with the TCPsocket connection again, and the order after the order server will be handled is saved in the order database server and (promptly upgrades order status).For the order of confirming, trade company's POS machine prints order (2).One coupling places an order in inside, and another coupling is in sending outside.
The ㈤ shipping order
As shown in Figure 6, trade company is after sending the order commodity, enter the shipping order submenu of the POS of trade company machine order processing menu, all confirmed orders of this interface display, processing person selects shipped order and confirms delivery, handle the back POS of trade company machine and send the shipping order message, shipped order is sent to the order server, order status in the order server update order database server to the order server background.
The ㈥ affirmation of receiving
As shown in Figure 7, the member receives the order commodity that trade company sends with charge free, confirms on the sales platform on the net to receive, and order status in the web server update order database server is closed this order and through the order server notification POS of trade company machine.So far, online spending and order processing flow process are finished.
At last, specify the POS of the trade company machine of realizing the specific embodiment of the invention.
The ㈠ circuit structure
As shown in Figure 8, the POS of this trade company machine comprises the GPRS module 84 of order processing module 81 and the function button 82 that connects, display screen 83 and band antenna, and wherein, but display device and network state information when display screen 83 is flat show the order details during inquiry.The POS of this trade company machine also comprises the card reading unit that is used to insert custom IC IC ID (identity number) card, realizes separation between machine and card.
㈡ core processing program
Comprise the reception of sequence information or data and send handling procedure, wherein:
A, received processing program
As shown in Figure 9, specifically may further comprise the steps:
901) reception and parsing are from the GPRS data of network-side;
902) judge whether new message notification or feedback information? be to carry out message informing, skip subsequent step and directly finish; Otherwise enter next step;
903) judge whether the order detailed data? be to show order list, skip subsequent step and directly finish; Otherwise ignore this undesirable GPRS ED;
B, transmission handling procedure
As shown in figure 10, specifically may further comprise the steps:
1001) receive user instruction by function button 82;
1002) by carrying out the information coding with the consensus agreement of network-side;
1003) information after will encoding sends to network-side by the GPRS data, resolves the subsequent treatment that the user instruction correspondence is responsible in the back by network-side.
The above only is preferred embodiment of the present invention, and all equalizations of being done according to claim scope of the present invention change and modify, and all should belong to the covering scope of claim of the present invention.
Claims (10)
1. an order processing system is characterized in that, comprising:
The band communication module and the hand-held order processing machine of merchant identification identification code separately are used to receive the order announcement information, send order query statement, acknowledgement of orders information and shipping order information, and the order inquired about of demonstration;
The order server, be connected with the communication of described hand-held order processing machine, be used for specifying the hand-held order processing machine of trade company to send the order announcement information to it according to new order, carry out data base querying and return the order of being inquired about according to described order query statement, and receive described acknowledgement of orders information and shipping order information is transmitted to the client.
2. according to the described disposal system of claim 1, it is characterized in that, also comprise:
Order generates subsystem, is connected with described order server, is used for generating order according to customer requirement.
3. according to the described disposal system of claim 2, it is characterized in that, also comprise:
The order database server generates subsystem with described order and is connected with the order server, is used to store order data and writes down order status information; Described status information comprises new order, confirms an order or shipped order.
4. according to the described disposal system of claim 3, it is characterized in that, also comprise:
Interactive module generates subsystem with order and is connected with the order server, is used for obtaining the order demand with customer interaction, acknowledgement of orders information and shipping order information are provided.
5. according to the described disposal system of claim 3, it is characterized in that it is one or more that described order generates subsystem.
6. an order processing method is characterized in that, utilizes the band communication module of order server and connection thereof and the hand-held order processing machine of merchant identification identification code separately, comprises following concrete steps:
Described order server specifies the hand-held order processing machine of trade company to send the order announcement information according to new order to it, and carry out data base querying and return the order of being inquired about to the hand-held order processing machine of correspondence according to the order query statement that sends from the hand-held order processing machine of trade company, receive the acknowledgement of orders information and the shipping order information that send from the hand-held order processing machine of trade company simultaneously and transmit to the client;
Described hand-held order processing machine receive described order announcement information and vibrate, sound or display notification, send described order query statement, acknowledgement of orders information and shipping order information by described communication module to described order server according to user instruction, and show the described order of being inquired about.
7. according to the described disposal route of claim 6, it is characterized in that described order server carries out data communication by note, GPRS or WI-FI agreement and hand-held order processing machine.
8. according to the described disposal route of claim 6, it is characterized in that described order server obtains the order demand, acknowledgement of orders information and shipping order information are provided by the WEB sales platform client and the customer interaction of its connection.
9. described according to Claim 8 disposal route is characterized in that described WEB sales platform is one or more.
10. according to the described disposal route of claim 6, it is characterized in that described order server obtains enterprise's order demand, trade company's acknowledgement of orders information and trade company's shipping order information are provided by the ERP system and the enterprise interaction of its connection.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201010236972A CN101872453A (en) | 2010-07-23 | 2010-07-23 | Order processing system and method thereof |
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| CN201010236972A CN101872453A (en) | 2010-07-23 | 2010-07-23 | Order processing system and method thereof |
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Cited By (16)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102708490A (en) * | 2012-04-17 | 2012-10-03 | 福建三元达软件有限公司 | System and method for order processing in wireless communication manner |
| CN103927822A (en) * | 2014-03-28 | 2014-07-16 | 山东中创软件工程股份有限公司 | Self-service providing method and self-service system |
| CN104240097A (en) * | 2014-09-02 | 2014-12-24 | 福州思飞信息技术有限公司 | O2O electronic commerce device terminal and method for achieving one-key dialing thereof |
| CN104240048A (en) * | 2013-06-09 | 2014-12-24 | 四川壹玖壹玖酒类供应链管理股份有限公司 | Comprehensive order handling platform |
| CN104240049A (en) * | 2013-06-09 | 2014-12-24 | 四川壹玖壹玖酒类供应链管理股份有限公司 | Comprehensive order handling platform |
| CN104408652A (en) * | 2014-12-18 | 2015-03-11 | 悦宝(天津)电子商务有限公司 | Online and offline shopping method and system |
| CN104680384A (en) * | 2015-01-16 | 2015-06-03 | 上海我有信息科技有限公司 | Timing order processing system and method |
| CN105894231A (en) * | 2016-03-30 | 2016-08-24 | 四川三六五金菜网络科技有限公司 | Order allocation system |
| CN105976218A (en) * | 2016-01-25 | 2016-09-28 | 上海万琛电子商务有限公司 | Order management system |
| CN106779930A (en) * | 2016-12-05 | 2017-05-31 | 深圳支付界科技有限公司 | A kind of method and system directly chosen based on difference quotient interface and post part |
| CN107220787A (en) * | 2017-05-10 | 2017-09-29 | 北京饭通天下科技发展有限公司 | A kind of order management system |
| CN107368970A (en) * | 2017-07-24 | 2017-11-21 | 苏州艾乐蒙特机电科技有限公司 | A kind of method of smart allocation equipment installation order |
| CN109218125A (en) * | 2017-07-07 | 2019-01-15 | 北京京东尚科信息技术有限公司 | A kind of method and system of heartbeat data interaction |
| CN111160833A (en) * | 2019-12-27 | 2020-05-15 | 珠海随变科技有限公司 | Production order generating and acquiring method, device, equipment and storage medium |
| CN111311150A (en) * | 2020-02-10 | 2020-06-19 | 拉扎斯网络科技（上海）有限公司 | Distribution task grouping method, platform, electronic equipment and storage medium |
| CN113379488A (en) * | 2021-06-03 | 2021-09-10 | 广州山海网络科技有限公司 | Automatic order generation system and order processing method thereof |
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Cited By (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102708490A (en) * | 2012-04-17 | 2012-10-03 | 福建三元达软件有限公司 | System and method for order processing in wireless communication manner |
| CN102708490B (en) * | 2012-04-17 | 2015-09-30 | 福建三元达软件有限公司 | System and the order processing method of order processing is realized by communication |
| CN104240049A (en) * | 2013-06-09 | 2014-12-24 | 四川壹玖壹玖酒类供应链管理股份有限公司 | Comprehensive order handling platform |
| CN104240048A (en) * | 2013-06-09 | 2014-12-24 | 四川壹玖壹玖酒类供应链管理股份有限公司 | Comprehensive order handling platform |
| CN103927822B (en) * | 2014-03-28 | 2016-04-06 | 山东中创软件工程股份有限公司 | The supplying method of Self-Service and self-help serving system |
| CN103927822A (en) * | 2014-03-28 | 2014-07-16 | 山东中创软件工程股份有限公司 | Self-service providing method and self-service system |
| CN104240097A (en) * | 2014-09-02 | 2014-12-24 | 福州思飞信息技术有限公司 | O2O electronic commerce device terminal and method for achieving one-key dialing thereof |
| CN104408652A (en) * | 2014-12-18 | 2015-03-11 | 悦宝(天津)电子商务有限公司 | Online and offline shopping method and system |
| CN104680384A (en) * | 2015-01-16 | 2015-06-03 | 上海我有信息科技有限公司 | Timing order processing system and method |
| CN105976218A (en) * | 2016-01-25 | 2016-09-28 | 上海万琛电子商务有限公司 | Order management system |
| CN105894231A (en) * | 2016-03-30 | 2016-08-24 | 四川三六五金菜网络科技有限公司 | Order allocation system |
| CN106779930A (en) * | 2016-12-05 | 2017-05-31 | 深圳支付界科技有限公司 | A kind of method and system directly chosen based on difference quotient interface and post part |
| CN107220787A (en) * | 2017-05-10 | 2017-09-29 | 北京饭通天下科技发展有限公司 | A kind of order management system |
| CN109218125A (en) * | 2017-07-07 | 2019-01-15 | 北京京东尚科信息技术有限公司 | A kind of method and system of heartbeat data interaction |
| CN107368970A (en) * | 2017-07-24 | 2017-11-21 | 苏州艾乐蒙特机电科技有限公司 | A kind of method of smart allocation equipment installation order |
| CN111160833A (en) * | 2019-12-27 | 2020-05-15 | 珠海随变科技有限公司 | Production order generating and acquiring method, device, equipment and storage medium |
| CN111311150A (en) * | 2020-02-10 | 2020-06-19 | 拉扎斯网络科技（上海）有限公司 | Distribution task grouping method, platform, electronic equipment and storage medium |
| CN111311150B (en) * | 2020-02-10 | 2020-12-22 | 拉扎斯网络科技（上海）有限公司 | Distribution task grouping method, platform, electronic equipment and storage medium |
| CN113379488A (en) * | 2021-06-03 | 2021-09-10 | 广州山海网络科技有限公司 | Automatic order generation system and order processing method thereof |
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