CN102930449A - Online trade platform and method - Google Patents
Online trade platform and method Download PDFInfo
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- CN102930449A CN102930449A CN2012104490710A CN201210449071A CN102930449A CN 102930449 A CN102930449 A CN 102930449A CN 2012104490710 A CN2012104490710 A CN 2012104490710A CN 201210449071 A CN201210449071 A CN 201210449071A CN 102930449 A CN102930449 A CN 102930449A
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Abstract
The invention discloses an online trade platform. The online trade platform comprises a user side, a transit server side and a terminal server side, the user side comprises an input module and a sending module, a user enables relevant information of commodities which are required ordered to be input through the input module, and the relevant information is sent to the transit server side and/or the terminal server side through the sending module. When the transit server side receives the relevant information of the commodities, the relevant information of the commodities is sent by the user side, the transit server side executes corresponding commodity information process, and relevant commodities are distributed to the user through an executing module. When the transit server side does not receive the relevant information of the commodities or fails to receive, after the terminal server side receives the relevant information of the commodities, the relevant information of the commodities is sent by the user side, corresponding commodity process is executed, and the relevant commodities are distributed to the user through the executing module. The invention further discloses the method for the online trade platform. The online trade platform and the method can achieve convenience and safety of online shopping, the platform is simple to build simultaneously, and cost can be reduced greatly.
Description
Technical field
The present invention relates to utilize the network platform to realize the field of network trading, more specifically, relate to a kind of network trading platform and method that comprises user side, transfer server end and the service of terminal server end three ends.
Background technology
Develop rapidly along with Internet technology, utilize the network platform to realize that the pattern of the order of commodity and dispensing is more and more convenient, the for example shopping of existing Taobao or Jingdone district shopping, and traditional pattern of utilizing network trading is user/consumer by commodity purchasing, dispensing are carried out online in electricity merchant website, the mode paying, receive is sold pattern.The consumer need to fill in very many information in this pattern.
In addition, the traditional electrical merchant be generally be producer (B2B) or little shops or individual (B2C) directly in the website enterprising issue of doing business product information bought by the consumer.When commodity when the mid-sales process goes wrong, the consumer can't judge it is the commercial quality problem, or the dispensing problem, thereby cause the consumer to have no way of processing or will expending the problem that very large energy goes to process goods return and replacement.And electricity merchant's sales platform is the after sale problem that can not process commodity, if the consumer is after traditional electrical merchant platform is bought commodity, problem can only independently be gone to seek advice from commodity production and got married after sale.
It is to stock up from producer or regional dealer that tradition is sold StoreFront, intermediate link too much and also the shop need to have very large fund to overstock, along with the kind of goods is many, the area of managing shops will increase, the cost of storage also will increase.Thereby the price of commodity also can increase thereupon.
Summary of the invention
Realize the defects that occurs in the process of net purchase in order to overcome the existing network platform of utilizing, the present invention proposes a kind of network trading platform and method, the platform of described network trading comprises user side, transfer server end and terminal server end, it is characterized in that:
User side comprises load module and sending module, and the user needs the relevant information of the commodity of order by described load module input, and sends to transfer server end and/or terminal server end by sending module;
Receive the relevant information of the commodity that user side sends when the transfer server end after, carry out corresponding merchandise news and process, and be user's dependent merchandise of providing and delivering by execution module;
After the transfer server end does not receive the relevant information of product or takes defeat, after described terminal server termination is received the relevant information of the commodity that user side sends, carry out corresponding merchandise news and process, and be user's dependent merchandise of providing and delivering by execution module.
According to a preferred embodiment of the present invention, described load module comprises touch panel device, individual IPAD, PC and combination in any thereof.
According to a further advantageous embodiment of the invention, described platform for network trading also comprises the commodity information management module, is used for the relevant information of described commodity is carried out interpolation, replacement, renewal and deletion action.
According to another preferred embodiment of the present invention, described platform for network trading also comprises the generation order module, generate the relevant sequence information of commodity for the relevant information of the commodity of inputting according to the user, and described sequence information is sent to transfer server end and/or terminal server end.
According to another preferred embodiment of the present invention, described platform for network trading also comprises the order processing module, is used for according to described sequence information the interpolation of execution of order, replacement, renewal and deletion action.
According to a further advantageous embodiment of the invention, described platform for network trading also comprises login module, when the user uses described platform to carry out transaction, be used for the logon data that reception and authentication of users are used for logining described network trading platform, described checking is that the usufructuary user profile with described platform pre-stored in described logon data and the described platform is mated and compared.
According to another preferred embodiment of the present invention, described platform for network trading also comprises authentication module, is used for the identity execution authentication to the user who logins described network trading platform.
According to another preferred embodiment of the present invention, described platform for network trading also comprises message processing module, be used for relevant information or the described sequence information of described commodity are carried out the statistical study processing, and the information after will processing sends to transfer server end or terminal server end.
According to a further advantageous embodiment of the invention, describedly also comprise receiver module and processing module for the transfer server end described in the platform of network trading, described receiver module is used for receiving the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, and post-processing module is above-mentioned information and executing subsequent treatment, and is user's dependent merchandise of providing and delivering according to result.
According to another preferred embodiment of the present invention, describedly comprise receiver module and processing module for the terminal server end described in the platform of network trading, described receiver module is used for receiving the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, and post-processing module is above-mentioned information and executing subsequent treatment, and is user's dependent merchandise of providing and delivering according to result.
According to another preferred embodiment of the present invention, described platform for network trading also comprises after sale processing module of commodity, be used for according to receive as the user commodity that feed back behind the dispensing commodity after sale definite whether commodity are carried out of relevant information replace or maintenance operation.
According to a further advantageous embodiment of the invention, described platform for network trading also comprises userspersonal information's administration module, is used for making the user that personal account or personal information are carried out renewal, modification or deletion action.
According to another aspect of the present invention, the invention also discloses a kind of method for network trading, wherein said method realizes in above-mentioned network trading platform, it is characterized in that, said method comprising the steps of:
Input and forwarding step, the user needs the relevant information of the commodity of order by described load module input, and described relevant information is sent to transfer server end and/or terminal server end;
The information processing step 1, receive the relevant information of the commodity that user side sends when the transfer server end after, carry out corresponding merchandise news and process;
Execution in step one, the result who processes according to above-mentioned information processing step 1 are the described user dependent merchandise of providing and delivering;
The information processing step 2 after the transfer server end does not receive the relevant information of product or takes defeat, after described terminal server termination is received the relevant information of the commodity that user side sends, is carried out corresponding merchandise news and is processed;
Execution in step two, the result who processes according to above-mentioned information processing step 2 are the described user dependent merchandise of providing and delivering.
According to a preferred embodiment of the present invention, described method also comprises the commodity information management step, is used for the relevant information of described commodity is carried out interpolation, replacement, renewal and deletion action.
According to a further advantageous embodiment of the invention, described method also comprises the step that generates order, generate the relevant sequence information of commodity according to the relevant information of the commodity of user input, and described sequence information is sent to transfer server end and/or terminal server end.
According to another preferred embodiment of the present invention, described method also comprises the order processing step, according to the sequence information of described generation, and the interpolation of execution of order, replacement, renewal and deletion action.
According to another preferred embodiment of the present invention, described method also comprises login step, when the user uses described platform to carry out transaction, reception and authentication of users are used for logining the logon data of described network trading platform, and described checking is that the usufructuary user profile with described platform pre-stored in described logon data and the described platform is mated and compared.
According to a further advantageous embodiment of the invention, described method also comprises identification step, and the user's that logins described network trading platform identity is carried out authentication.
According to another preferred embodiment of the present invention, described method also comprises the information processing step, relevant information or described sequence information to described commodity are carried out the statistical study processing, and the information after will processing sends to transfer server end or terminal server end.
According to another preferred embodiment of the present invention, described method also is included in described transfer server end and carries out receiving step and treatment step, in receiving step, receive the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, then in treatment step with above-mentioned information and executing subsequent treatment, and be user's dependent merchandise of providing and delivering according to result.
According to a further advantageous embodiment of the invention, described method also is included in described terminal server end and carries out receiving step and treatment step, in receiving step, receive the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, then in treatment step with above-mentioned information and executing subsequent treatment, and be user's dependent merchandise of providing and delivering according to result.
According to another preferred embodiment of the present invention, described method also comprises after sale treatment step of commodity, according to receive as the user commodity that dispensing is fed back behind the commodity after sale relevant information determine whether commodity carried out and replace or maintenance operation.
According to another preferred embodiment of the present invention, described method also comprises userspersonal information's management process, and the user carries out renewal, modification or deletion action to personal information.
As seen, network trading platform of the present invention and method can improve convenience and the security of user/consumer's shopping greatly, simultaneously because the structure of described platform is simple, realize that cost can reduce greatly.
Description of drawings
By reading the detailed description that non-limiting example is done of doing with reference to the following drawings, it is more obvious that other features, objects and advantages of the present invention will become:
Fig. 1 is system's pie graph of described network trading platform according to a preferred embodiment of the present invention;
Fig. 2 is the process flow diagram of described network trading method according to a preferred embodiment of the present invention;
Fig. 3 is the Scene realization figure that utilizes described network platform realization network trading according to a preferred embodiment of the present invention.
Same or analogous Reference numeral represents same or analogous parts in the accompanying drawing, and what wherein Reference numeral referred among the figure thes contents are as follows:
100, network trading platform 101, user side
102, transfer server end 103, terminal server end
104, load module 105, sending module
106, execution module 107, commodity information management module
108, login module 109, personal information management module
110, authentication module 111, generation order module
112, order processing module 113, information of goods information data storehouse
114, receiver module 115, processing module
116, after sale processing module 117, user account management module of commodity
Embodiment
For a better understanding and interpretation of the present invention, the below the present invention is described in further detail with reference to Fig. 1-3.
Fig. 1 is system's pie graph of described network trading platform according to a preferred embodiment of the present invention.As shown in Figure 1, network trading platform 100 comprises user side 101, transfer server end 102 and terminal server end 103, user side 101 comprises load module 104 and sending module 105, the user needs the relevant information of the commodity of order by described load module 104 inputs, and sends to transfer server end 102 and/or terminal server end 103 by sending module 105; Receive the relevant information of the commodity that user side sends when transfer server end 102 after, carry out corresponding merchandise news and process, and be user's dependent merchandise of providing and delivering by execution module 106; After transfer server end 102 does not receive the relevant information of product or takes defeat, after described terminal server end 103 receives the relevant information of the commodity that user side sends, carry out corresponding merchandise news and process, and be user's dependent merchandise of providing and delivering by execution module 106.
Particularly, in the present embodiment, described whole system is embodied as network trading platform 100, typically, described network trading platform 100 is embodied as B/S framework or the C/S framework of easy cross-platform use, preferably be embodied as the B/S framework, based on above architecture design and move modules in the described network trading platform 100.
Described load module 104 may be embodied as and runs on the browser on the user side 101 or be positioned at computer data inputting interface on the described user side 101, such as the webpage that can receive the input data etc.Need to prove, the concrete form of user side 101 includes but not limited to personal computer terminal (PC etc.), also comprises smart mobile phone, panel computer, hand-held intelligent terminal or other intelligent terminals; And the concrete form of load module 104 also comprises such as keyboard and mouse etc. of other electronic input apparatus including, but not limited to the touch-screen input end; Sending module 105 may be embodied as traditional signal projector, also may be embodied as other electronic signal emitter or device for signalling, and described sending module 105 can arrange separately, also can with output module 104 integration realizations.
Typically, described network trading platform 100 also comprises commodity information management module 107, is used for the relevant information of described commodity is carried out interpolation, replacement, renewal and deletion action.Typically, the relevant information of described commodity comprises in kind, title, feature, brand, price, tank farm stock, favor information, businessman, product introduction picture or video, the product web page link of described commodity one or multinomial at least; Above-mentioned commodity information management module 107 can be integrated in the described transfer server end 102, also can be integrated in the described terminal server end 103, really preferred, in described transfer server end 102 and terminal server end 103, all be integrated with commodity information management module 107.
Typically, described network trading platform 100 may be embodied as the user management pattern based on the registered user, after the user registers in described network trading platform 100 first, at first at least send the one group logon data that comprise user name and login password to login module 108 when the user holds the described network trading platform 100 of 101 accesses to operate next time, be used for identifying user identity.Alternatively, after the user registers first, upload at least the personal information such as its user name and login password to carry out login authentication next time used in network trading platform 100.Described network trading platform 100 comprises personal information management module 109 alternatively, is used for making the user carry out renewal, modification or deletion action to personal information.Correspondingly, the proof procedure that carries out in the login module 108 refers to the verification of mating with the personal information of storage in described logon data and the described personal information management module 109, examining user's identity, and default rights of using of open-network transactions platform 100 accordingly.Certainly upload the difference of personal information according to the user, user log-in block 108 can be selected suitable verification method automatically, for example upload biological data, in legacy user's name/code data and the identification data one or more, correspondingly described verification method comprises biological information identification checking (for example finger print data checking), in information matches checking (usemame/password verification) and the sign identification authentication (for example portable computer peripheral hardware key authentication) one or more, in embodiment preferably, login module 108 should design the ability with multiple data checking.
Typically, described network trading platform 100 can also comprise authentication module 110, be used for the user's that logins described network trading platform identity is carried out authentication, described authentication mode can adopt with login module 108 in identical authentication or verification mode.And described authentication module 110 can with login module 108 integration realizations, also login module 108 or authentication module 110 can be arranged respectively, according to actual needs, can do multiple choices, can realize that also multiple setting is to realize user's identification of classifying.
Typically, described network trading platform 100 can also comprise generation order module 111 and order processing module 112.Generate order module 111, be used for the relevant information generation order by the described commodity of load module 104 inputs according to the user; Further, for improving the processing capacity of order, described network trading platform 100 also comprises order processing module 112, be used for receiving the described order that generates order module 111 generations, and process described order or described order is transmitted to transfer server end 102 or terminal server end 103 is processed, in Fig. 1, clear in order to illustrate, do not indicate the annexation of described order processing module and other intermodules, and according to the function of order processing module 112, we can clearly learn position relationship and the annexation of described order processing module 112 and other intermodules.Particularly, generating order module 111 provides Man Machine Interface (being in the present embodiment user side 101) so that the required commodity relevant information of user selection, and triggering generation order module 111 encapsulates described commodity relevant information to form order, the operations such as modification, additions and deletions or renewal of realization affirmation subscription commodity or merchandise news in the process that forms described order.Typically, generate order module 111 for example order generation method and corresponding Man Machine Interface or the input port of this friendly interface of network shopping cart are provided.After described order generates, process the order that order module 112 receives self-generating order module 111 to generate, and carry out accordingly and process, such as classification, refinement, notice delivery etc.; Or directly be transmitted to the corresponding electronic third-party transaction platform of the commodity relevant information of preserving in the described order or commodity provider, for example send to transfer server end 102 or terminal server end 103, described transfer server end 102 or terminal server end 103 provide the follow-up service for described order, so that described order is carried out further processing, such as confirming transaction, opening payment entrance, delivery etc.
Can comprise information of goods information data storehouse 113 in described transfer server end and terminal server end, described database can adopt known technology to realize, is used for store commodity information, and described merchandise news may comprise attribute data and the data of description that product is relevant.Typically, described information of goods information data storehouse 113 is integrated in the network trading platform, preferably, in some other embodiment, described information of goods information data storehouse 113 may be embodied as distributed server system, server cluster or the server logic matrix that a plurality of webservers consist of.
In addition, preferably, the transfer server end 102 that described network trading platform 100 comprises and terminal server end 103 can also include respectively receiver module 114 and processing module 115, wherein said receiver module 114 is used for receiving the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, and post-processing module 115 is above-mentioned information and executing subsequent treatment, and is user's dependent merchandise of providing and delivering according to result.Typically, receiver module 114 can be traditional receiver, also can make other electronic signal receiving device or signal acquisition device, described receiver module 114 can arrange separately, also can with described processing module 115 integration realizations, typical, described processing module 115 can be traditional message handler such as CPU, also can be the signal conditioning package with specific function, i.e. described processing module 115 comprehensive treatment device of difference in functionality that can be integrated.
Further, described network trading platform 100 also comprises after sale processing module 116 of commodity, be used for according to receive as the user commodity that feed back behind the dispensing commodity after sale definite whether commodity are carried out of relevant information replace or maintenance operation.Concrete, when transfer server end 102 receives the merchandise news of user feedback, for example commodity are expired or damage information after, carry out the rejection of commodity stabilization agreement or maintenance operation, described operation can arrange personnel to finish by the hotel owner of transfer server end 102 correspondences, also can send the expired or damage information of dependent merchandise to terminal server end 103, the arrangement personnel of producer by terminal server end 103 correspondences finish replacing of commodity or maintenance operation, preferably, the user can with dependent merchandise information directly by commodity after sale processing module 116 send to terminal server end 103, directly finish replacing or keeping in repair of commodity by commodity production producer.Certainly, described operation also not only is confined to replace or keep in repair, and can also comprise other commodity after sale services, such as commodity value integration or commodity old for new service etc.In addition, commodity after sale processing module 116 can also process user because the complaint problem that product quality problem etc. produce etc.
Further, described network trading platform 100 also comprises user account management module 117, described account management module 117 can manage the amount of money in the account of user's setting according to relevant information or the corresponding bill information of user's order goods, for example because the new account information that the rejection of commodity stabilization agreement or maintenance produce, commodity term settlement or owing to buying on behalf, purchase by group account variation that the merchandise discount brought causes etc., can regularly send user account information to the user simultaneously, for example send to user's mobile phone, individual IPAD etc., described user account information can be account balance for example, consumption catalogue etc.
Fig. 2 is the process flow diagram of described network trading method according to a preferred embodiment of the present invention.As shown in Figure 2, a kind of method for network trading, wherein said method realize in described network trading platform 100, it is characterized in that, said method comprising the steps of:
Input and forwarding step S201, in this step, the user needs the relevant information of the commodity of order by described load module input, and described relevant information is sent to transfer server end and/or terminal server end by sending module.Particularly, the user is by the described network trading platform of load module input validation information registration, then select satisfied commodity according to the individual subscriber needs, after having chosen commodity, the form that the relevant information of commodity is tabulated by generation order or commodity sends to transfer server end and/or terminal server end by sending module.
Then step proceeds to information processing step 1 S202, receive the relevant information of the commodity that user side sends when the transfer server end after, utilize execution module to carry out corresponding merchandise news and process.Particularly, transfer server receives relevant sequence information or the commodity tabulation of commodity that will order with the user, determines corresponding merchandise news according to user's requirement.
Then, execution in step one S203, the result who processes according to above-mentioned information processing step 1 is the described user dependent merchandise of providing and delivering.Particularly, the transfer server end to the client, can adopt the mode of notifying user's picking or delivering goods to the customers to provide service for the user according to the merchandise news dispensing corresponding product of determining in the information processing step 1.
After the transfer server end does not receive the relevant information of product or takes defeat, step proceeds to information processing step 2 S204, after described terminal server termination is received the relevant information of the commodity that user side sends, utilize execution module to carry out corresponding merchandise news and process.Particularly, the terminal server termination is received relevant sequence information or the commodity tabulation of commodity that will order with the user, determines corresponding merchandise news according to user's requirement.
Then, execution in step two S205, the result who processes according to above-mentioned information processing step 2 is the described user dependent merchandise of providing and delivering.Particularly, the terminal server end to the client, can adopt the mode of notifying user's picking or delivering goods to the customers to provide service for the user according to the merchandise news dispensing corresponding product of determining in the information processing step 2.
Preferably, described method for network trading also comprises commodity information management step S206, is used for the relevant information of described commodity is carried out interpolation, replacement, renewal and deletion action.Typically, the relevant information of described commodity comprises in kind, title, feature, brand, price, tank farm stock, favor information, businessman, product introduction picture or video, the product web page link of described commodity one or multinomial at least.
Further preferred, described method for network trading also comprises the step S207 that generates order, generate the relevant sequence information of commodity according to the relevant information of the commodity of user input, and described sequence information is sent to transfer server end and/or terminal server end.Typically, provide for example order generation method and corresponding Man Machine Interface or the input port of this friendly interface of network shopping cart.After described order generates, receive the order that generates, and carry out corresponding processing, such as classification, refinement, notice delivery etc.; Or directly be transmitted to the corresponding electronic third-party transaction platform of the commodity relevant information of preserving in the described order or commodity provider, described electronic third-party transaction platform or commodity provider provide the follow-up service for described order, so that described order is carried out further processing, such as confirming transaction, opening payment entrance, delivery etc.
Be more preferably, described method for network trading also comprises order processing step S208, according to the sequence information of described generation, and the interpolation of execution of order, replacement, renewal and deletion action.
Typically, described method for network trading also comprises login step S209, when the user uses described platform to carry out transaction, reception and authentication of users are used for logining the logon data of described network trading platform, and described checking is that the usufructuary user profile with described platform pre-stored in described logon data and the described platform is mated and compared.
More typical, described method for network trading also comprises identification step S210, and the user's that logins described network trading platform identity is carried out authentication.
Particularly, in above-mentioned login step S209 and identification step S210, may be embodied as the user management pattern based on the registered user, after the user registers in described network trading platform first, user's termination enters to send at first at least when described network trading platform operates one group of logon data that comprises user name and login password to login module next time, is used for identifying user identity.Alternatively, after the user registers first, upload at least the personal information such as its user name and login password to carry out login authentication next time used in network trading platform.Preferably, described network trading platform can comprise the personal information management module, is used for making the user carry out renewal, modification or deletion action to personal information.Correspondingly, the proof procedure that carries out in the login module refers to the verification of mating of the personal information of will store in described logon data and the described personal information management module, examining user's identity, and default rights of using of open-network transactions platform accordingly.Certainly upload the difference of personal information according to the user, when carrying out login step or identification step, can automatically select suitable verification method, for example upload in biological data, legacy user's name/code data and the identification data one or more, correspondingly described verification method comprises that biological information identification checking (for example finger print data checking), information matches checking (usemame/password verification) and sign identification authenticate one or more in (for example portable computer peripheral hardware key authentication).
In addition, described method for network trading also comprises information processing step S211, relevant information or the described sequence information of described commodity are carried out the statistical study processing, and the information after will processing sends to transfer server end or terminal server end.Particularly, can or form information list with the sequence information classification, simultaneously also can to the specifying information in the order for example commodity price carry out block and divide so that described transfer server end or terminal server end in time send commodity or process user demand according to customer requirements.
Further, described method for network trading can be carried out receiving step and treatment step S212 at described transfer server end, in receiving step, receive the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, then in treatment step with above-mentioned information and executing subsequent treatment, and be user's dependent merchandise of providing and delivering according to result.
Preferably, described step for network trading can be carried out receiving step and treatment step S213 at described terminal server end, in receiving step, receive the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, then in treatment step with above-mentioned information and executing subsequent treatment, and be user's dependent merchandise of providing and delivering according to result.
Further preferred, described step for network trading also comprises after sale treatment step S214 of commodity, according to receive as the user commodity that feed back behind the dispensing commodity after sale definite whether commodity are carried out of relevant information replace or maintenance operation.Concrete, when utilizing the transfer server termination to receive the merchandise news of user feedback, for example commodity are expired or damage information after, carry out the rejection of commodity stabilization agreement or maintenance operation, described operation can arrange personnel to finish by hotel owner corresponding to transfer server end, also can send the expired or damage information of dependent merchandise to the terminal server end, the producer arrangement personnel corresponding by the terminal server end finish replacing of commodity or maintenance operation, preferably, the user can with dependent merchandise information directly commodity after sale treatment step S214 send to the terminal server end, directly finish replacing or keeping in repair of commodity by commodity production producer.Certainly, described operation also not only is confined to replace or keep in repair, and can also comprise other commodity after sale services, such as commodity value integration or commodity old for new service etc.In addition, commodity after sale treatment step S214 can also process user because the complaint problem that product quality problem etc. produce etc.
Be more preferably, described step for network trading also comprises userspersonal information's management process S215, and the user carries out renewal, modification or deletion action to personal information.Particularly, personal information can comprise personal account information, account status information, domain-name information, log-on message etc.
The execution sequence of step S206 in the above preferred embodiment～S215 can be carried out not according to the order of described label, in concrete implementation, can or put upside down the order combination in any between the above-mentioned steps, as long as the normal transmission of energy guarantee information data stream, simultaneously also can only carry out wherein part steps, for example identification step S210 and login step S209 can integration realizations, and namely two steps can be carried out simultaneously, in addition, also can only carry out one of them step; Also only one of them step among execution in step S212 and the S213 gets final product.
Fig. 3 is the Scene realization figure that utilizes described network platform realization network trading according to a preferred embodiment of the present invention.
As shown in Figure 3, there is shown a preferred scene graph of implementing that utilizes the network platform of the present invention to realize network trading, for illustrated convenience and be convenient to understand, only provided the annexation between user side, transfer server end and the terminal server end three in the diagram, transfer server end among the figure is corresponding to " shop " of following examples, the terminal server end is corresponding to " producer " of following examples, and described implementing procedure is specific as follows: a) user/consumer:
I. the process of purchase in the network trading:
Illustrate: for describe and understand on convenience, replace user/consumer's description with " I " among the following embodiment, and the transfer server end adopts " shop " to replace, the terminal server end adopts " producer " to substitute.
1. I want to sell a commodity (shoes, clothes etc.), go to little shops downstairs, add shopping cart at user side by the commodity that touch screen or speech explanation need, and then click settlement button.
2. obtain current shop unique coding on the same day, after the sales counter in shop illustrates unique coding, telephone number, consignee's name, wait for notification of arrival.
3. regularly can find to have on the mobile phone information of the shop feedback in the network platform: deliver such as the commodity that you buy; The commodity that you buy have been dispensed into the xx city; You buy commodity be dispensed into so-and-so residential quarter so-and-so shop you can contact the storekeeper in shop, contact method is 1xxxxxx etc.
4. receiving the phone in shop or commodity that information is said purchase and arrived, is from carrying or deliver goods to the customers, after appointing, taking as scheduled commodity.
5. commodity are satisfied: pay account in full, transaction is finished.
6. commodity are dissatisfied: refuse payment, transaction is finished.
7. the part commodity are satisfied: pay satisfied part payment for goods, transaction is finished
Ii. the Local Service flow process in the network trading:
1. service reservation:
A) I on platform or portable terminal (user side) select subscription services, select to form the reservation order.With the shopping guide in the shop information that confirms an order, after user/consumer's (I) information is filled in the shop, user/consumer's stand-by appointment door-to-door service.
B) Local Service provider can receive SMS notification or check subscription information by portable terminal or computer networking.Contact user/consumer provides subscription services.And find that having been deducted a service in oneself the account balance is divided into, and gives the shop.
2. issuing service:
A) the same with publishing commodity, login described network trading platform, publishing commodity essential information, selling price, profit etc.
Iii. the after sale service flow process in the network trading:
1. for example, the insulating pot that I buy at described network trading platform has broken down, and to downstairs little shops, consulting commodity with the personnel in shop has had problem.The phone of producer is provided after the people finder system of shop and the information in shop is described.
2. detect with producer communication and consultation commodity or the scheme of maintenance after.Receive information (needing the expense consumer of payment to pay at that time) to current after sale information and affirmation by system searching in the shop.
3. regularly find to have on the mobile phone short message prompting of network trading platform, as: the commodity of your maintenance have sent to specifies maintenance provider, and products for further is processed; The commodity of your maintenance really belong to quality problems producer and change the commodity processing.
4. the shop contacts the commodity that I change and has arrived, and I reach goods.
Iv. I have taken the product that I will change.
B) producer's (terminal server end):
I. publishing commodity (or service) information:
1. logging in network transaction platform, publishing commodity essential information, selling price, profit etc.
Ii. process purchase order:
1. the order under new is arranged on the discovering network transaction platform, carry out commodity packaging, delivery according to sequence information.
Iii. mid-sales is processed:
1. have order to show that a user has received, look at amount of money account management the inside of producer many 400 yuan not settlement amounts.
2. have an order to show that the user has returned goods, the wait goods is beamed back after the company, and goods is intact, goes background system to click and has received the return of goods.Goods has problem.Remove the complaint platform (commodity are processing module after sale) of network trading platform, complain.Through having dealt with problem, click and received the return of goods.
Iv. process after sale:
1. after service department receives user/consumer's phone, say that commodity have just used a period of time to go wrong, and find in the network trading platform system that this consumer buys in that shop, after consulting, commodity fill in the processing module after sale detect single.And finish to converse.
2. having crossed the goods of finding later on maintenance in one day sends, we have received the goods of maintenance after two days, and discovery is quality problems, the commodity that more renew to the consumer, after the input relevant treatment information, the packing commodity have been sent out away in the after sale processing module of network trading platform.
3. after user/consumer had taken commodity, it is single that maintenance has been closed in the shop.
V. settlement process:
1. arrived the name day, bank's prompting has a remittance on my account number, and after checking with the settlement amounts in the system of producer in the network trading platform, I have received the clearing fund to find no problem click.
Vi. Local Service:
1. for example, I am the boss of a KTV, and I have been published to my parlor information in the Local Service system in the backstage of network trading platform.Finding later in several days has a predetermined information in the Local Service system, I have communicated by telephone to the consumer, the information recording/that the consumer is scheduled to waits the complete rear click of consumer spending to go to click in the localization system consumption and finishes in the Local Service system of network trading platform.
C) shop (transfer server end):
I. process order:
1. the consumer tells the O/No. of my his purchase, I go to inquire relevant information in the form ordering system in the network trading platform, confirm an order after the information with the consumer, typing consumption relevant information, order is accepted in click, goes inquiry in my account to find to have 300 yuan order amount of money pre-paid afterwards.
2. I search the O/No. that the consumer tells my his purchase in network trading platform, inputted after the consumer information, find that this consumer's of prompting credit line is less than the current purchase amount of money, need payment to buy 30 yuan of deposit, accepted consumer's deposit after I show to the consumer, clicked and accept order.Acquiescence has increased the deposit amount of money in Order Remarks.Go afterwards inquiry in my account to find to have 300 yuan order amount of money pre-paid.
3. collect after the deposit, the consumer has returned goods to commodity are dissatisfied, and I click in network trading platform, and order is returned goods, and has inputted reason.I go my 300 yuan of account order amount of money to return in the account afterwards, and many orders are bought deposit and withholdd 30 yuan.
Ii. mid-sales is processed:
1. receive the goods that producer mailing comes, my the rear discovery goods of unpacking is no problem, contact consumer's picking or deliver goods to the customers, the consumer see behind the goods satisfied paid account in full I received cash.In network trading platform, click and finish transaction.Go afterwards my account to check, I have earned 50 yuan this transaction.
2. find to have problem after receiving goods, packages in damaged condition, to complain behind network trading platform, delivery after producer exchanges goods, contacts the consumer to producer.
3. consumer's picking of coming finds that kinds of goods are dissatisfied, has not wanted, go form ordering system in the network trading platform to click and return goods, and the input reason.Go afterwards in my account inquiry to find that 300 yuan order reimbursement is arranged.I do not earn money this transaction.
Iii. process after sale (commodity are processing module after sale):
1. before being arranged, individual consumer bought commodity here, find that commodity problem occurred and looked for me, in network trading platform, search the contact method of producer to the consumer, after consumer's phone has contacted producer and has consulted processing scheme, I find one and detect single in network trading platform, so accepted consumer's commodity and detected needed expense, and click in the processing module after sale to detect to the commodity of network trading platform and singly accept, then send parcel according to the address of detecting in single.See afterwards and find to have deducted one 200 yuan testing cost in my account.
2. new commodity have been received, the contact consumer picking of coming, and in network trading platform, click and after sale finish.Check afterwards many after sale processing incomes of 20 yuan in my account.
Iv. settlement process:
1. a consumer places an order here, finds when I click and to accept order that my account balance of prompting is not enough, and I have converged 2000 yuan of cashes to network trading platform afterwards, and have submitted remittance information in network trading platform to.How found afterwards 2000 advance deposits in my account, finished afterwards order and accepted.
Remaining sum is too many in my account, and I want to get a part of cash, submits to cash in the user account management module of network trading platform and applies for that my bank account has been received 2000 remittance after 2000,24 hours, and lacked 2000 yuan in my account.
Although describe in detail about example embodiment and advantage thereof, be to be understood that in the situation of the protection domain that does not break away from the restriction of spirit of the present invention and claims, can carry out various variations, substitutions and modifications to these embodiment.For other examples, when those of ordinary skill in the art should easily understand within keeping protection domain of the present invention, the order of processing step can change.
In addition, range of application of the present invention is not limited to technique, mechanism, manufacturing, material composition, means, method and the step of the specific embodiment of describing in the instructions.From disclosure of the present invention, to easily understand as those of ordinary skill in the art, for the technique, mechanism, manufacturing, material composition, means, method or the step that have existed or be about to later on develop at present, wherein they carry out identical function or the identical result of acquisition cardinal principle of corresponding embodiment cardinal principle who describes with the present invention, can use them according to the present invention.Therefore, claims of the present invention are intended to these technique, mechanism, manufacturing, material composition, means, method or step are included in its protection domain.
Claims (10)
1. a platform that is used for network trading comprises user side, transfer server end and terminal server end, it is characterized in that:
User side comprises load module and sending module, and the user needs the relevant information of the commodity of order by described load module input, and sends to transfer server end and/or terminal server end by sending module;
Receive the relevant information of the commodity that user side sends when the transfer server end after, carry out corresponding merchandise news and process, and be user's dependent merchandise of providing and delivering by execution module;
After the transfer server end does not receive the relevant information of product or takes defeat, after described terminal server termination is received the relevant information of the commodity that user side sends, carry out corresponding merchandise news and process, and be user's dependent merchandise of providing and delivering by execution module.
2. the platform for network trading as claimed in claim 1, wherein said load module comprises touch panel device, individual IPAD, PC and combination in any thereof.
3. the platform for network trading as claimed in claim 1 or 2 wherein also comprises the commodity information management module, is used for the relevant information of described commodity is carried out interpolation, replacement, renewal and deletion action.
4. such as the described platform for network trading of claim 1-3 any one, wherein also comprise and generate order module and/or order processing module, described generation order module is used for generating according to the relevant information of the commodity of user's input the relevant sequence information of commodity, and described sequence information is sent to transfer server end and/or terminal server end; Described order processing module is used for according to described sequence information, the interpolation of execution of order, replacement, renewal and deletion action.
5. such as the described platform for network trading of claim 1-4 any one, wherein also comprise login module and/or authentication module, when the user uses described platform to carry out transaction, described login module is used for logining the logon data of described network trading platform for reception and authentication of users, described checking is that the usufructuary user profile with described platform pre-stored in described logon data and the described platform is mated and compared, and described authentication module is used for the user's who logins described network trading platform identity is carried out authentication.
6. such as the described platform for network trading of claim 1-5 any one, wherein also comprise message processing module, be used for relevant information or the described sequence information of described commodity are carried out the statistical study processing, and the information after will processing sends to transfer server end or terminal server end.
7. such as the described platform for network trading of claim 1-6 any one, wherein said transfer server end comprises receiver module and processing module, described receiver module is used for receiving the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, and post-processing module is above-mentioned information and executing subsequent treatment, and is user's dependent merchandise of providing and delivering according to result; Described terminal server end comprises receiver module and processing module, described receiver module is used for receiving the relevant information after the relevant information of described commodity, described sequence information or process statistical study are processed, and post-processing module is above-mentioned information and executing subsequent treatment, and is user's dependent merchandise of providing and delivering according to result.
8. such as the described platform for network trading of claim 1-7 any one, wherein said platform also comprises after sale processing module of commodity, be used for according to receive as the user commodity that feed back behind the dispensing commodity after sale definite whether commodity are carried out of relevant information replace or maintenance operation.
9. method that is used for network trading, wherein said method realizes in the described network trading platform of claim 1-12 any one, it is characterized in that, said method comprising the steps of:
Input and forwarding step, the user needs the relevant information of the commodity of order by described load module input, and described relevant information is sent to transfer server end and/or terminal server end;
The information processing step 1, receive the relevant information of the commodity that user side sends when the transfer server end after, carry out corresponding merchandise news and process;
Execution in step one, the result who processes according to above-mentioned information processing step 1 are the described user dependent merchandise of providing and delivering;
The information processing step 2 after the transfer server end does not receive the relevant information of product or takes defeat, after described terminal server termination is received the relevant information of the commodity that user side sends, is carried out corresponding merchandise news and is processed;
Execution in step two, the result who processes according to above-mentioned information processing step 2 are the described user dependent merchandise of providing and delivering.
10. the method for network trading as claimed in claim 9, wherein also comprise the step or the order processing step that generate order, generating the relevant sequence information of order step according to the relevant information generation commodity of the commodity of user's input, and described sequence information is being sent to transfer server end and/or terminal server end; In the sequence information of order processing step according to described generation, the interpolation of execution of order, replacement, renewal and deletion action.
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| CN2012104490710A CN102930449A (en) | 2012-11-12 | 2012-11-12 | Online trade platform and method |
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| CN2012104490710A CN102930449A (en) | 2012-11-12 | 2012-11-12 | Online trade platform and method |
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