CN101835107A - Method, device and system for reporting spam - Google Patents
Method, device and system for reporting spam Download PDFInfo
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Abstract
The invention discloses a method, device and system for reporting spam. The method of the invention comprises the following steps: acquiring relevant information of the spam according to a received reporting request; generating spam reporting information carrying the relevant information; and reporting the reporting information. The spam reporting method provided by the embodiment of the invention can acquire the relevant information of the spam according to the request after the spam reporting request is received, and thus can acquire relatively comprehensive relevant information of the spam, thereby enabling a spam reporting server to process the spam more accurately and quickly, lightening the processing burden of the server, and improving the efficiency.
Description
Technical Field
The present invention relates to the field of communications, and in particular, to a method, an apparatus, and a system for reporting spam.
Background
With the continuous development of informatization, people share the high efficiency brought by informatization and suffer from the impact and the trouble of increasingly serious spam flood. Spammers distribute advertising, reflecting speech, pornography, fraud information, etc. by a variety of means, such as: SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Message), email, audio/video file, etc., which affect the Service experience of normal mobile phone users, consume a large amount of network resources, and negatively affect social stability and social order.
The problem of the junk information is widely concerned by society all the time, the junk information is treated, a user has a controllable information environment, and the method is a strong appeal for vast mobile phone users.
The complaint reporting of the junk information by the user is an effective auxiliary mode for information security management, for example, a 12321 network failure and junk information reporting acceptance center and a junk information reporting platform 10086999 are set up.
However, in the process of reporting the spam information, the inventor finds that at least the following problems exist in the prior art:
the reporting formats and reporting modes of various junk information are not uniform, which is not beneficial for a junk information collector to process various junk information; the user manually fills in the reported information of the junk information, and the junk information reporting server needs to further analyze the reported information after receiving the reported information, so that the analysis process is complex and not accurate enough.
Disclosure of Invention
Embodiments of the present invention provide a method, an apparatus, and a system for reporting spam, which can conveniently report multiple types of spam and obtain more complete related information of the reported spam, thereby reducing processing load of a spam reporting server on the reported information and improving efficiency.
In order to achieve the above purpose, the embodiment of the invention adopts the following technical scheme:
a junk information reporting method comprises the following steps:
acquiring related information of the junk information according to the received reporting request;
generating junk information reporting information carrying related information;
and reporting the reporting information.
A junk information reporting method comprises the following steps:
receiving reported information of the junk information, wherein the reported information carries an identifier of part of junk information content selected by a reporter;
acquiring the content of partial junk information corresponding to the identifier;
adding the contents of the partial junk information into the reported information;
and reporting the reporting information.
A junk information processing method comprises the following steps:
receiving junk information reporting information, wherein the reporting information comprises: reporting characteristic information of information and junk information provided by a reporter;
and processing the junk information according to the reported information.
An information reporting client, comprising:
the receiving unit is used for receiving a junk information reporting request, a query request and a query result;
the acquisition unit is used for acquiring related information of the junk information according to the reporting request;
the generating unit is used for generating junk information reporting information carrying related information;
and the sending unit is used for sending the report information and sending the query request.
An information reporting server, comprising:
a receiving unit, configured to receive spam reporting information and a query request, where the reporting information includes: reporting the information provided by the reporter and the characteristic information of the junk information;
the processing unit is used for processing the garbage information;
and the return unit is used for returning the response message of the junk information processing and the query result.
A junk information reporting system is characterized by comprising:
the junk information reporting client is used for acquiring relevant information of the junk information according to the received reporting request; generating junk information reporting information carrying the related information; and reporting the reporting information.
And the junk information reporting server is used for receiving the junk information reporting information and processing the junk information reporting information.
The junk information reporting method provided by the embodiment of the invention can acquire the relevant information of the junk information according to the request after receiving the junk information reporting request, so that the relevant information of the junk information can be acquired more comprehensively, the junk information can be processed more accurately and rapidly by the junk information reporting server, the processing load of the server is reduced, and the efficiency is improved.
Drawings
Fig. 1 is a flow chart of a method for reporting spam according to an embodiment of the present invention;
fig. 2 is a schematic flow chart of a spam reporting method according to an embodiment of the present invention;
fig. 3 is a schematic flow chart of a spam reporting method according to a second embodiment of the present invention;
fig. 4 is a schematic flow chart of a spam reporting method according to a third embodiment of the present invention;
fig. 5 is a schematic flow chart of a spam reporting method according to a fourth embodiment of the present invention;
fig. 6 is a schematic flow chart of a spam reporting method according to a fifth embodiment of the present invention;
fig. 7 is a schematic flow chart of a spam reporting method according to a sixth embodiment of the present invention;
fig. 8 is a schematic flow chart of a spam reporting method according to a seventh embodiment of the present invention;
fig. 9 is a flowchart of a method for reporting spam according to an embodiment of the present invention;
FIG. 10 is a block flow diagram of a method for processing spam provided by an embodiment of the present invention;
FIG. 11 is a block flow diagram of a spam processing method according to another embodiment of the present invention;
FIG. 12 is a block flow diagram of a spam processing method according to yet another embodiment of the invention;
fig. 13 is a schematic structural diagram of a client according to an embodiment of the present invention;
fig. 14 is a schematic structural diagram of a client according to another embodiment of the present invention;
fig. 15 is a schematic structural diagram of an information reporting server provided in the present invention;
fig. 16 is a schematic structural diagram of an information reporting server according to another embodiment of the present invention;
fig. 17 is a schematic structural diagram of an information reporting server according to another embodiment of the present invention;
fig. 18 is a schematic structural diagram of a spam reporting system according to an embodiment of the present invention;
fig. 19 is a schematic structural diagram of a spam reporting system according to another embodiment of the present invention.
Detailed Description
Embodiments of the present invention provide a method, an apparatus, and a system for reporting spam, which can conveniently report multiple types of spam and obtain more complete related information of the reported spam, thereby reducing processing load of a server on the reported information and improving efficiency.
Embodiments of the present invention will be described in detail below with reference to the accompanying drawings.
As shown in fig. 1, the method for reporting spam provided by the embodiment of the present invention includes the steps of:
s101, acquiring related information of junk information according to a received reporting request;
s102, generating junk information reporting information carrying related information;
and S103, reporting the report information.
The related information in step S101 includes: information provided by the reporter, such as: any one or more of reporting reasons, related information of junk information to be reported and places where the junk information is received; the characteristic information of the acquired spam information, such as: the content of the junk information, the information type of the junk information, the address or number of a sender, the sending time, the characteristic value of the content of the junk information, the address or number of a reporter, the reporting time and the like.
The embodiment of the present invention may further include receiving the reported information processing result returned by the server, and of course, this step may also be applied to other embodiments of the present invention.
The junk information reporting method provided by the embodiment of the invention can acquire the relevant information of the junk information according to the request after receiving the junk information reporting request, so that the relevant information of the junk information can be acquired more comprehensively, the junk information can be processed more accurately and rapidly by the junk information reporting server, the processing load of the server is reduced, and the efficiency is improved.
The first embodiment is as follows:
the junk information reporting method provided in the first embodiment of the present invention is described by taking an example that a user selects an advertisement short message from an unfamiliar number and clicks a "report" button on a junk information reporting client to complain, and in this embodiment, the junk information reporting client does not have a function of a short message client (information client).
As shown in fig. 2, the method steps include:
s201, a reporter (user) sends a report request of reporting a spam message to a spam report client, and indicates the type of the spam message, such as advertisement information and the like in the request;
s202, the junk message reporting client requests the junk message from the short message client according to the reporting request;
s203, the short message client returns the spam short message to the spam reporting client;
s204, the junk information reporting client generates reporting information according to related information in the junk short message, such as a sender address, sending time, a reporting type indicated by a reporter and the like;
s205, the junk information reporting client sends the reporting information to a junk information reporting server;
in this embodiment, the report information is introduced by taking an HTTP POST method as an example, and specifically includes:
POST
http://spamrep-server.example.com/SpamReportService/HTTP/1.1
Host：spamrep-server.example.com
User-Agent：SpamRep Client/OMA1.0
Date：Thu，10Aug 200710:50:33GMT
X-3GPP-Intended-Identity：″sip:a@example.com″
Mime-Version：1.0
Content-Type：multipart/mixed；boundary＝″--example″
--example
Content-type：application/spamrep+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<spamrep xmlns＝″urn:oma:xml:spamrep″>
<spam-info>
<type>sms</type>
<sender>xxxx</sender>
<time>20090226-1723</time>
<content-id>text1</content-id>
</spam-info>
<assistant-info>
<type>advertisement</type>
<reporter>xxxx</reporter>
<time>20090226-1801</time>
</assistant-info>
</spamrep>
--example
Content-type：text/plain
Content-ID：<text1>
Content-Length：……
… … (short message content)
--example--
The < spam > element indicates that the information is a spam report, and the sub-elements < spam-info > and < install-info > respectively indicate the information of the spam itself and other related information, the sub-elements < type >, < sender >, < time > and < content-id > of the < spam-info > respectively indicate the type of the spam, the sender address, the sending time and the identification of the information content, and the sub-elements < type >, < reporter >, < time > of the < install-info > respectively indicate the reporting reason, the address of the reporter and the reporting time.
And S206, the junk information reporting server returns a 200OK response to the junk information reporting client.
According to the junk information reporting method provided by the embodiment of the invention, after receiving the junk information reporting request, the junk information reporting client can acquire the related information of the junk information from the information client according to the request, so that the characteristic information of the junk information can be acquired more comprehensively, the junk information can be processed more accurately and rapidly by the junk information reporting server, the processing load of the server is reduced, and the efficiency is improved.
Example two:
in the method for reporting spam provided by the second embodiment of the present invention, the user receives a short message from a friend, and if the content of the short message is forwarded for ten times, the forwarder can obtain a donation telephone charge of 50 yuan. The user knows that the message is a deceptive message, and the user only wants to report the content of the message without providing the information of the sender, i.e., the friend, to the server.
As shown in fig. 3, the method steps include:
s301, a reporter sends a junk information reporting request to a junk information reporting client, and requests and only reports the content of the short message in the request;
s302, the junk message reporting client acquires the relevant information of the junk short message according to the reporting request;
s303, generating report information by the junk information report client;
for this embodiment, the reporting information only carries the content thereof;
s304, the junk information reporting client sends the reporting information to a junk information reporting server;
in this embodiment, SIP MESSAGE is taken as an example to carry the report information, as follows:
MESSAGE sip:spamrep-server.example.com SIP/2.0
Via：SIP/2.0/TCP userlpc.domain.com；branch＝z9hG4bK776sgdkse
Max-Forwards：70
From：sip:a@example.com；tag＝49583
To：sip:spamrep-server.example.com
Call-ID：asd88asd77a@1.2.3.4
CSeq：1MESSAGE
Mime-Version：1.0
Content-Type：multipart/mixed；boundary＝″--example″
--example
Content-type：application/spamrep+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<spamrep xmlns＝″urn:oma:xml:spamrep″>
<spam-info>
<type>sms</type>
<content>text1</content>
</spam-info>
<assistant-info>
<type>fraud</type>
<reporter>xxxx</reporter>
<time>20090226-1801</time>
</assistant-info>
</spamrep>
--example
Content-type：text/plain
Content-ID：<text1>
Content-Length：……
… … (short message content)
--example--
The meaning of each element in the message body may refer to the meaning of the corresponding element in the first embodiment, which is not described herein.
S305, the junk information reporting server returns a 200OK response to the junk information reporting client.
According to the junk information reporting method provided by the second embodiment of the invention, the junk information reporting client can acquire the characteristic information of the junk information according to the request after receiving the junk information reporting request, and the user can effectively protect the privacy of the user by reporting the junk information through the user designated part.
Example three:
in the method for reporting spam provided by the third embodiment of the present invention, a user receives a multimedia message sent by a certain SP (Service Provider), the multimedia message includes a pair of pornographic pictures, and other contents all belong to normal information, so that the user wants to report the multimedia message partially, that is, only reports the pictures as an example for description.
As shown in fig. 4, the method steps include:
s401, a reporter sends a report request to a junk information report client, requests a part to report a received junk multimedia message, for example, clicks a 'part report' button on the junk information report client;
s402, the junk information reporting client acquires the multimedia message according to the reporting request;
s403, the junk information reporting client analyzes each media element of the multimedia message;
the multimedia message comprises a section of text and two images in gif format, and the three media elements are analyzed by a junk information reporting client;
s404, the junk information reporting client displays the analyzed three media elements to a reporter;
specifically, the method for presenting may be: providing header information representing free text description of the media element content to a user, or displaying the analyzed media element content to the user;
s405, the reporter feeds back the selected result to the junk information reporting client, namely, only hopes to report the image2 containing pornographic content.
S406, the junk information reporting client generates reporting information according to the feedback of the reporter;
s407, the spam reporting client sends the report information to the spam reporting server, where the report information is introduced by using SIP MESSAGE for example, and the message is as follows:
MESSAGE sip:spamrep-server.example.com SIP/2.0
Via：SIP/2.0/TCP userlpc.doma in.com；branch＝z9hG4bK776sgdkse
Max-Forwards：70
From：sip:a@example.com；tag＝49583
To：sip:spamrep-server.example.com
Call-ID：asd88asd77a@1.2.3.4
CSeq：1MESSAGE
Mime-Version：1.0
Content-Type：multipart/mixed；boundary＝″--example″
--example
Content-type：application/spamrep+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<spamrep xmlns＝″urn:oma:xml:spamrep″>
<spam-info>
<type>mms</type>
<sender>xxxx</sender>
<time>20090226-1723</time>
<content-id>image2</content-id>
</spam-info>
<assistant-info>
<type>eroticism</type>
<reporter>xxxx</reporter>
<time>20090226-1801</time>
</assistant-info>
</spamrep>
--example
Content-Type：image/gif；name＝sample2.gif
Content-Transfer-Encoding：base64
Content-ID：<image2>
Content-Disposition：attachment；filename＝sample2.gif
j1o8RqoUFHSa2ZCKjHiCWrzf/2iQ1Jm66Yeq4cXm/6ysR01GOD1hZQBQAPcAAOYeAC1UpyAtb/XN……
--example--
each element in the message body may refer to a corresponding element meaning in the first embodiment, which is not described herein again.
And S408, the junk information reporting server returns a 200OK response to the junk information reporting client.
The reporting method of the embodiment is not only suitable for the condition that the junk information is the multimedia message, but also suitable for the condition that the junk information is the short message and the like, and the specific scheme can refer to the reporting scheme that the junk information is the multimedia message.
According to the junk information reporting method provided by the third embodiment of the invention, after receiving a junk information reporting request, a junk information reporting client can acquire the characteristic information of the junk information according to the request, can analyze the media elements of the junk information, and selects a part to be reported by a reporter, so that the processing range of the received junk information by a server can be reduced, the whole content of the previous information is reduced to a part of the content, the server can be accurately positioned at the position of the junk information, the processing efficiency is improved, the positioning accuracy of the junk information is improved, the processing result is more accurate, in addition, the bandwidth resource consumed by reporting can be saved, and the network burden is reduced.
Example four:
the spam reporting method provided in the fourth embodiment of the present invention is described by taking an example that a user receives a segment of video that propagates a reverse thought and wants to report the content of the segment of video to a spam reporting server, and in addition, in this embodiment, the spam reporting client integrates the functions of an instant message client (information client).
As shown in fig. 5, the method steps include:
s501, a reporter sends a reporting request to a junk information reporting client to request for reporting a section of received video of the propaganda political sensitive reflexive speech;
s502, the junk information reporting client acquires the video according to the reporting request;
s503, the junk information reporting client calculates the characteristic value of the video content to be reported by using an algorithm for extracting the characteristic value of the content adopted by the junk information reporting server;
s504, the junk information reporting client generates reporting information carrying the characteristic value of the video;
s505, the spam reporting client sends reporting information to the spam reporting server, in this embodiment, the reporting is introduced by using HTTP POST as an example, and the information is as follows:
POST
http://spamrep-server.example.com/SpamReportService/HTTP/1.1
Host：spamrep-server.example.com
User-Agent：SpamRep Client/OMA1.0
Date：Thu，10Aug 200710:50:33GMT
X-3GPP-Intended-Identity：″sip:a@example.com″
Content-type：application/spamrep+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<spamrep xmlns＝″urn:oma:xml:spamrep″>
<spam-info>
<type>video</type>
<sender>xxxx</sender>
<time>20090226-1723</time>
</spam-info>
<assistant-info>
<type>reactionism</type>
<reporter>xxxx</reporter>
<time>20090226-1801</time>
<fingerprint id＝″a″>xxxxxxxx</fingerprint>
</assistant-info>
</spamrep>
wherein, the < finger print > element in the message body represents a feature value of the spam content, the attribute id thereof is used for identifying the feature value, and other elements can refer to the meaning of each corresponding element in the first embodiment, which is not repeated herein;
s506, the junk information reporting server matches the characteristic value of the video with the stored characteristic values of the contents reported by other users to detect whether the users complain the video; the video is reported for the first time because the same content is not matched, and the content of the video needs to be backed up by the junk information reporting server;
s507, the junk information reporting server returns a 200OK response to the junk information reporting client to request the junk information reporting client to report the content of the video;
specifically, the spam reporting server instructs the spam reporting client to report the content of the video by carrying information indicating that the spam reporting client needs to report again in a message body of the 200 OK;
HTTP/1.1200OK
Server：SpamRep-serv/OMA2.0
Date：Thu，10Aug 200710:50:39GMT
Content-Type：application/content+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<content xmlns＝″urn:oma:xml:content″>
<fingerprint id＝″a″/>
</content>
the < content > element represents the content to be reported, the sub-element < finger print > represents the characteristic value corresponding to the content to be reported, and the attribute id is used for indicating the specific characteristic value;
s508, the junk information reporting client generates reporting information carrying the video content;
s509, the spam reporting client sends reporting information carrying the video content to the spam reporting server, where the request is carried in an HTTP POST manner, specifically:
POST
http://spamrep-server.example.com/SpamReportService/HTTP/1.1
Host：spamrep-server.example.com
User-Agent：SpamRep Client/OMA1.0
Date：Thu，10Aug 200710:50:33GMT
X-3GPP-Intended-Identity：″sip:a@example.com″
Content-type：video/mpeg
Content-Length：……
……
and S510, the junk information reporting server returns a 200OK response to the junk information reporting client.
SCIDM (Secure Content Identification Mechanism) is a Content Identification Mechanism based on feature extraction, which is used for various Content management applications, such as Content filtering, copyright Content protection, etc. The managed content is registered to the content identification management server through the content registration client, and the content identification management server stores the managed content, extracts characteristic values and relevant attributes for subsequent content identification and management.
Optionally, in this embodiment, the feature value extraction of the spam content and the matching of the feature value may be implemented by SCIDM in addition to the implementation method in the above process description, specifically:
the reporting client requests the content registration client to extract the characteristic value of the junk information content, the generation and reporting of the reporting information carrying the characteristic value can be executed by the content registration client or the junk information reporting client, and the matching of the characteristic value is executed by the content identification management server.
Further, the SCIDM system and the spam reporting system may be independent from each other or integrated together, that is, the spam reporting client integrates a content registration client, and the spam reporting server integrates the function of a content identification management server.
The reporting method of the embodiment is not only suitable for the case that the spam is a video, but also suitable for the case that the spam is a multimedia message, and the like, and the scheme of the embodiment can be adopted for large files, and the specific scheme can refer to the reporting scheme that the spam is a video.
According to the junk information reporting method provided by the fourth embodiment of the present invention, after receiving a junk information reporting request, a junk information reporting client can obtain relevant information of the junk information according to the request and extract a feature value of the junk information, and the feature value of the junk content is reported first instead of directly reporting the content itself, so that repeated reporting of the same junk content is avoided, and network resources are saved.
Example five:
the spam reporting method provided in the fifth embodiment of the present invention is described by taking an example that a user receives a plurality of spam messages including short messages, multimedia messages, mails, etc. within a certain period of time, and reports the messages to a server, and then the user wants to query the processing status of the reported spam messages, as shown in fig. 6, the method includes the steps of:
s601, the reporter sends a query request to the junk information reporting client to request to query the processing state of the junk information reported by the reporter;
specifically, if the spam reporting server returns a reporting information identifier, the user can indicate the reporting information identifier; in addition, any one or more of a specific time period or specific time of sending time of the junk information, a specific time period or specific time of reporting time of the junk information, a type of the junk information, a content type of the junk information and a reported information identifier can be indicated; in the embodiment, the user indicates that the processing state of the junk information reported in the month is to be inquired;
s602, the spam reporting client requests the spam reporting server for the processing state of the spam reported by the user in this month, in this embodiment, the request is carried by using HTTP GET method, and the message is as follows:
GET http://spamrep-server.example.com/SpamQueryService/HTTP/1.1
Host：spamrep-server.example.com
User-Agent：SpamRep-client/OMA1.0
Date：Thu，10Aug 200710:50:33GMT
X-3GPP-Intended-Identity：″sip:a@example.com″
Content-type：application/query+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<query xmlns＝″urn:oma:xml:query″>
<id_for_report>15818684345</id_for_report>
<period>
<start>20090101</start>
<end>20090131</end>
</period>
</query>
the element < query > represents that the element is a query request, and the sub-elements < id _ for _ report > and < period > respectively represent an address used by a reporter when the reporter reports the spam, a reporting time range of the spam, the sub-elements < start > and < end > of the < period > element respectively represent the starting time and the ending time of the time range;
s603, the junk information reporting server returns a 200OK response to the junk information reporting client, the response message carries the query result, and the message is as follows:
HTTP/1.1200OK
Server：SpamRep-serv/OMA2.0
Date：Thu，10Aug 200710:50:39GMT
Content-Type：application/query_result+xml
Content-Length：……
<？xml version＝″1.0″encoding＝″UTF-8″？>
<query_result xmlns＝″urn:oma:xml:query_result″>
<report id＝”a”>
<sender>……</sender>
<time>……</time>
<abstract>……</abstract>
<status>unsettled</status>
<deadline>……</deadline>
</report>
<report id＝”b”>
<sender>……</sender>
<time>……</time>
<abstract>……</abstract>
<status>spam</status>
<process>……</process>
</report>
<report id＝”c”>
<sender>……</sender>
<time>……</time>
<abstract>……</abstract>
<status>notspam</status>
<reason>……</reason>
</report>
……
</query_result>
the < query _ result > element indicates that this is a query result, the sub-element < report > of the element indicates a processing state of a piece of spam, the attribute id of the element is used for distinguishing different < report > elements, the sub-elements < sender >, < time >, and < abstract > of the < report > element respectively indicate a sender address, sending time, and an information content summary of the spam, and the sub-element < status > indicates the processing state of the spam, and is of an enumeration type, that is, the value of the element is taken as follows: unsettled, spam, notspat, respectively, represent unprocessed state, confirmed as spam state and confirmed as non-spam state, in these three states, the < report > element further includes < deadline >, < process > and < render > sub-elements, respectively, which represent the deadline of processing, the result of processing and the basis for judging as non-spam.
The method for reporting spam provided by the fourth embodiment of the present invention further provides an inquiry function in addition to the reporting function, so that a reporter can flexibly inquire the processing state of reported spam, and the spam reporting is more transparent to users.
Example six:
in the method for reporting spam provided by the sixth embodiment of the present invention, a user determines that a new multimedia message is fraud information after receiving a notification of the new multimedia message, and the user determines to report the multimedia message and informs a server that the multimedia message is fraud information.
As shown in fig. 7, the method steps include:
s701, the multimedia message server sends a multimedia message notification to the multimedia message client;
s702, the multimedia message client acquires the related information of the multimedia message;
s703, the multimedia message client generates report information, wherein the report information comprises a report reason provided by a user, namely the multimedia message is fraud information;
s704, the multimedia message client sends the reported information to a multimedia message server through a multimedia message forwarding request;
in this embodiment, a parameter is extended in the forwarding information to indicate a reporting reason of the spam provided by a reporter;
s705, the multimedia message server forwards the report information to a junk information report server.
The reporting method is not only suitable for the condition that the junk information is the multimedia message, but also suitable for the condition that the junk information is the short message, and the specific scheme can refer to the reporting scheme that the junk information is the multimedia message.
According to the junk information reporting method provided by the sixth embodiment of the invention, after a junk information reporting request is received, relevant information of junk information can be obtained according to the request, so that the relevant information of the junk information can be obtained more comprehensively, and therefore, a junk information reporting server can process the junk information more accurately and quickly, the processing load of the server is reduced, and the efficiency is improved.
Example seven:
in the method for reporting spam provided in the seventh embodiment of the present invention, a user wishes to report a segment of audio advertisement in a received multimedia message to a server, which is illustrated in fig. 8. The method comprises the following steps:
s801, a reporter sends a reporting request to a junk information reporting client to request for reporting a section of audio advertisement in a multimedia message;
s802, the junk information reporting client requests the multimedia message client for junk multimedia messages;
s803, the multimedia message client returns the multimedia message to the junk information reporting client;
s804, the junk information reporting client analyzes media elements in the junk multimedia messages;
s805, the junk information reporting client displays each media element to the reporter;
s806, the reporter returns the selected result, namely the media element to be reported;
so far, the following two situations exist in the reporting mode of the subsequent part:
scene one: if the spam multimedia message is not backed up in the multimedia message network storage, the method comprises the following steps:
s807, the junk information reporting client requests the multimedia message client to report, and feeds back the media elements selected by the reporter to the multimedia message client;
s808, the multimedia message client generates report information, wherein the report information comprises the media elements selected by the reporter;
s809, the multimedia message client sends the reported information to a multimedia message server, wherein the reported information is sent to the multimedia message server in a mode of submitting a new multimedia message;
and S810, the multimedia message server forwards the report information to a junk information report server.
Scene two: if the spam multimedia message is backed up in the multimedia message network storage, the method comprises the following steps:
s807', the spam reporting client matches the identifier (i.e. the identifier of part of spam content) which can uniquely represent the media element selected by the reporter;
specifically, the media element selected by the reporter may be identified by using a sequence number of a boundary separation line corresponding to the media element or a media content identification header field;
s808', the junk information reporting client requests the multimedia message client to report, and feeds back the identifier corresponding to the media element selected by the reporter to the multimedia message client;
s809', the multimedia message client generates report information, wherein the report information comprises the identification of the media element selected by the reporter;
s810', the multimedia message client sends the reported information to a multimedia message server;
in this embodiment, the report information is sent to the multimedia message server in a multimedia message forwarding manner, and a parameter indicating a media element identifier (i.e., an identifier of a part of spam content) selected by the reporter is extended in the forwarding request
S811', the multimedia message server forwards the report information to a junk information report server;
in this embodiment, the multimedia message server obtains the content of the media element selected by the reporter from the multimedia message network storage according to the multimedia message reference path and the media element identifier selected by the reporter, inserts the content into the report information forwarded to the spam reporting server, and forwards the content to the spam reporting server.
According to the junk information reporting method provided by the seventh embodiment of the present invention, after receiving a junk information reporting request, the junk information reporting client can obtain relevant information of the junk information from the information client according to the request, and can analyze media elements of the junk information, and a reporter selects a part to be reported, so that a processing range of a server for the received junk information can be reduced, the whole previous information content is reduced to a part of content, the server can accurately locate the junk information, the processing efficiency is improved, the locating accuracy of the junk information is improved, the processing result is more accurate, bandwidth resources consumed by reporting can be saved, and network load is reduced.
As shown in fig. 9, the method for reporting spam provided in the embodiment of the present invention includes:
s901, receiving reported information of the junk information, wherein the reported information carries an identifier of part of junk information content selected by a reporter;
s902, acquiring the content of partial junk information corresponding to the identifier;
s903, adding the content of part of the junk information into the reported information;
and S904, reporting the reporting information.
The method for reporting the junk information provided by the embodiment of the invention can acquire the content of part of the junk information corresponding to the identifier after receiving the identifier of part of the junk information content selected by the reporter, and add the content of the part of the junk information into the reported information for reporting, so that a user can specify the part of the junk information content for reporting, and the processing range of the junk information content by the junk information reporting server can be reduced, thereby reducing the processing load of the junk information and improving the accuracy and efficiency of processing the junk information.
As shown in fig. 10, the method for processing spam provided by the embodiment of the present invention includes the steps of:
s1001, receiving junk information reporting information, wherein the reporting information comprises: reporting characteristic information of information and junk information provided by a reporter;
the information provided by the reporter comprises: any one or more of the reasons for reporting the junk information, the related information of the junk information to be reported and the places where the junk information is received;
the characteristic information of the spam includes: any one or more of the information type, the address or number of a sender, the sending time, the characteristic value of the content of the junk information, the address or number of a reporter and the reporting time;
s1002, processing the junk information according to the reported information.
The junk information processing method provided by the embodiment of the invention can acquire the relevant information of the junk information more comprehensively, so that the junk information can be processed more accurately and quickly by the junk reporting server, the processing load of the server is reduced, and the efficiency is improved.
In another embodiment of the present invention, as shown in fig. 11, the step S1002 may specifically be:
s1002', judging whether the junk information is reported according to the characteristic value in the report information, and if the junk information is not reported, requesting to report the content of the junk information.
Therefore, repeated reporting can be avoided, the bandwidth is saved, and the efficiency is improved.
Further, in another embodiment of the present invention, in step S1002, after the reported information processes the spam, a spam processing response message carrying a reported information identifier is returned, and the spam processing method further includes the following steps, as shown in fig. 12:
s1201, receiving a reported information query request, wherein the query request includes: any one or more of the reported information identifier, the specific time period or specific time of the sending time of the junk information, the specific time period or specific time of the reporting time of the junk information, the type of the junk information and the content type of the junk information;
s1202, inquiring according to the inquiry request;
and S1203, returning a query result.
Therefore, the reporting person can flexibly inquire the processing state of the reported junk information, and the junk information reporting is more transparent to the user.
As shown in fig. 13, the information reporting client according to the embodiment of the present invention includes:
a receiving unit 1301, configured to receive a spam reporting request, a query request, and a query result;
an obtaining unit 1302, configured to obtain related information of the spam according to the reporting request;
a generating unit 1303, configured to generate spam reporting information carrying related information;
a sending unit 1304, configured to send report information and send a query request.
The client provided by the embodiment of the invention can acquire the related information of the junk information according to the request after receiving the junk information reporting request, so that the related information of the junk information can be acquired more comprehensively, the junk information can be processed more accurately and rapidly by the junk information reporting server, the processing burden of the server is reduced, the efficiency is improved, and the client has an inquiry function and can enable a user to obtain transparent reporting experience.
Further, in another embodiment provided by the present invention, as shown in fig. 14, the generating unit 1303 includes:
and the parsing module 1303A is configured to parse the media elements of the spam content acquired by the acquisition unit 1302.
And an extract feature value module 1303B, configured to extract a feature value of the spam content acquired by the acquisition unit 1302.
In the client provided by the embodiment of the invention, the analysis unit can analyze the media elements of the junk information, and the reporter selects the part to be reported, so that the processing range of the server on the received junk information can be reduced, the whole information content in the past is reduced to partial content, the server can be accurately positioned at the position of the junk information, the processing efficiency is improved, the positioning accuracy of the junk information is improved, the processing result is more accurate, in addition, the bandwidth resource consumed by reporting can be saved, and the network load is reduced;
in addition, the characteristic value extracting unit extracts the characteristic value of the junk content, and the characteristic value of the junk content is firstly reported to replace the directly reported content, so that the repeated reporting of the same junk content is avoided, and network resources are saved.
As shown in fig. 15, the information reporting server provided in the present invention includes:
a receiving unit 1501, configured to receive spam reporting information and a query request, where the reporting information includes: reporting characteristic information of information and junk information provided by a reporter;
a processing unit 1502, configured to process spam;
the returning unit 1503 is configured to return a spam processing response message and a query result.
The information reporting server provided by the embodiment of the invention can receive relatively complete related information of the junk information, so that the related information of the junk information which is not filled manually can be effectively supplemented, the junk information can be processed more accurately and rapidly by the junk reporting server, the processing load of the server is reduced, the efficiency is improved, and the information reporting server has an inquiry function and can enable a user to obtain transparent reporting experience.
In another embodiment of the present invention, as shown in fig. 16, the processing unit 1502 includes:
a determining unit 1502A, configured to determine whether the spam is already reported according to the feature value in the report information received by the receiving unit, and if the spam is not reported, request to report the content of the spam.
Therefore, the repeated reporting information can be effectively avoided, the bandwidth is saved, and the efficiency is improved.
Further, in another embodiment of the present invention, as shown in fig. 17, the server further includes:
an inquiring unit 1504, configured to perform an inquiry according to the inquiry request received by the receiving unit.
The inquiry function is provided, so that the reporter can flexibly inquire the processing state of the reported junk information, and the junk information reporting is more transparent to the user.
As shown in fig. 18, the system for reporting spam provided in the embodiment of the present invention includes:
a spam reporting client 1801, configured to obtain relevant information of spam according to the received reporting request; generating junk information reporting information carrying the related information; reporting the reporting information;
and the junk information reporting server 1802 is configured to receive the junk information reporting information and process the junk information reporting information.
The structure of the spam reporting client is the same as that of the client provided in the above embodiment, and is not described herein again.
According to the junk information reporting system provided by the embodiment of the invention, the junk information reporting client can acquire the relevant information of the junk information according to the request after receiving the junk information reporting request, so that the relevant information of the junk information which is not filled manually can be effectively supplemented, the junk information can be processed more accurately and rapidly by the junk information reporting server, the processing load of the server is reduced, and the efficiency is improved.
Further, as shown in fig. 19, the system for reporting spam provided by another embodiment of the present invention further includes:
an information client 1901, configured to provide characteristic information of spam to a spam reporting client 1801; the information server 1902 is further configured to generate spam reporting information and send the reporting information to the information server 1902;
the information server 1902 is configured to receive the report information from the information client 1901, and forward the report information to the spam reporting server 1802.
In addition, it can be understood by those skilled in the art that all or part of the processes in the methods of the embodiments described above can be implemented by hardware related to instructions of a program, where the program can be stored in a computer-readable storage medium, and when executed, the program can include the processes of the embodiments of the methods described above. The storage medium may be a magnetic disk, an optical disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), or the like.
The above description is only for the specific embodiments of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention, and all the changes or substitutions should be covered within the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
Claims (33)
1. A junk information reporting method is characterized by comprising the following steps:
acquiring related information of the junk information according to the received reporting request;
generating junk information reporting information carrying the related information;
and reporting the reporting information.
2. A method for reporting spam according to claim 1, wherein the obtaining related information of spam specifically comprises:
acquiring information provided by a reporter, and acquiring characteristic information of the junk information from an information client;
or,
and acquiring information provided by a reporter, and directly acquiring the characteristic information of the junk information by a junk information reporting client.
3. A method for reporting spam according to claim 2, wherein the spam reporting module is further configured to,
the information provided by the reporter specifically includes: any one or more of the reasons for reporting the junk information, the related information of the junk information to be reported and the places where the junk information is received;
the characteristic information of the spam specifically includes: any one or more of the junk information content, the information type of the junk information, the address or number of a sender, sending time, the characteristic value of the junk information content, the address or number of a reporter and reporting time.
4. The method according to claim 1, wherein generating the spam reporting information carrying the related information specifically comprises:
the junk information reporting client generates junk information reporting information carrying the related information;
or,
and the information client generates the junk information reporting information carrying the related information.
5. The method according to claim 1, wherein the generating the spam reporting information carrying the related information specifically comprises:
acquiring related information of partial spam content selected by a reporter;
and generating report information carrying the related information of the partial junk information content selected by the reporter.
6. A method for reporting spam according to claim 5, wherein the related information of the partial spam content specifically comprises:
the identity of the portion of the spam content itself, or the portion of the spam content.
7. The method according to claim 5, wherein the obtaining the related information of the partial spam content selected by the reporter specifically comprises:
analyzing the acquired media elements of the spam content;
the analyzed media elements are displayed to a reporter;
and receiving the selection result returned by the reporter.
8. The method of claim 7, further comprising, after receiving the selection result returned by the reporter:
matching corresponding media element identifications according to the selection result returned by the reporter;
and generating the junk information reporting information carrying the media element identifier.
9. The method according to claim 1, wherein the generating the spam reporting information carrying the related information specifically comprises:
extracting a characteristic value of the spam content;
generating a report message carrying the characteristic value;
and sending the reporting message carrying the characteristic value to a junk information reporting server.
10. The method of claim 9, wherein after sending the report message with the characteristic value to a spam reporting server, the method further comprises:
the junk information reporting server judges whether the junk information is reported according to the characteristic value, and if the junk information is not reported, the junk information content is required to be reported;
and generating report information carrying the junk information content.
11. The method of claim 10, wherein the steps of extracting the characteristic value of the spam content and determining whether the spam has been reported according to the characteristic value are performed by a Secure Content Identification (SCID) system.
12. The method of claim 3, wherein reporting the report information specifically comprises:
and sending the generated report information to an information server so that the information server can forward the report information to the junk information report server.
13. The method for reporting spam according to claim 12, wherein the sending the generated report information to an information server specifically comprises:
and sending the generated report information to an information server in an information forwarding mode or a new information submitting mode.
14. A method as claimed in claim 13, wherein a parameter is extended in the forwarding information to indicate the identity of the partial spam content.
15. The method of claim 13, wherein a parameter is extended in the forwarding information or the new information to indicate a reason for reporting spam provided by the reporter.
16. The method of claim 1, further comprising, after reporting the reporting information, the step of:
and receiving the report information identifier returned by the junk information report server.
17. A method for reporting spam according to claim 1 or 16, wherein the method further comprises:
receiving a reported information query request;
sending the query request;
and receiving a returned query result.
18. A spam reporting method according to claim 17, wherein the query request specifically comprises:
any one or more of the reported information identifier, the specific time period or specific time of the sending time of the junk information, the specific time period or specific time of the reporting time of the junk information, the type of the junk information, and the content type of the junk information.
19. A method for reporting spam according to claim 1, wherein the method further comprises:
and receiving the reported information processing result returned by the junk information reporting server.
20. A junk information reporting method is characterized by comprising the following steps:
receiving reporting information of the junk information, wherein the reporting information carries an identifier of part of junk information content selected by a reporter;
acquiring the content of partial junk information corresponding to the identifier;
adding the contents of the partial junk information into the reported information;
and reporting the reporting information.
21. A junk information processing method is characterized by comprising the following steps:
receiving junk information reporting information, wherein the reporting information comprises: reporting characteristic information of information and junk information provided by a reporter;
and processing the junk information according to the reported information.
22. A spam handling method according to claim 21, wherein the information provided by the reporter specifically includes: any one or more of the reasons for reporting the junk information, the related information of the junk information to be reported and the places where the junk information is received;
the characteristic information of the spam specifically includes: any one or more of the information type, the address or number of the sender, the sending time, the characteristic value of the content of the junk information, the address or number of the reporter and the reporting time.
23. The method of claim 22, wherein the processing the spam according to the report information specifically comprises:
and judging whether the junk information is reported according to the characteristic value in the reported information, and if the junk information is not reported, requesting to report the content of the junk information.
24. The method of claim 21, wherein a response message for spam handling with a reporting information identifier is returned after the spam is handled according to the reporting information.
25. A spam handling method according to claim 21 or 24 wherein said method further comprises:
receiving a request for reporting information inquiry,
inquiring according to the inquiry request;
and returning a query result.
26. An information reporting client, comprising:
the receiving unit is used for receiving a junk information reporting request, a query request and a query result;
an obtaining unit, configured to obtain, according to the report request, related information of the spam information;
the generating unit is used for generating the junk information reporting information carrying the related information;
and the sending unit is used for sending the report information and sending the query request.
27. The information reporting client of claim 26, wherein the generating unit comprises:
and the analysis module is used for analyzing the media elements of the spam content acquired by the acquisition unit.
28. The information reporting client of claim 26, wherein the generating unit comprises:
and the characteristic value extracting module is used for extracting the characteristic value of the junk information content acquired by the acquiring unit.
29. An information reporting server, comprising:
a receiving unit, configured to receive spam reporting information and a query request, where the reporting information includes: reporting characteristic information of information and junk information provided by a reporter;
the processing unit is used for processing the garbage information;
and the return unit is used for returning the response message of the junk information processing and the query result.
30. The information reporting server of claim 29, wherein the processing unit comprises:
and the judging unit is used for judging whether the junk information is reported according to the characteristic value in the reporting information received by the receiving unit, and if the junk information is not reported, the content of the junk information is required to be reported.
31. The information reporting server of claim 29, wherein the server further comprises:
and the query unit is used for querying according to the query request received by the receiving unit.
32. A junk information reporting system is characterized by comprising:
the junk information reporting client is used for acquiring relevant information of the junk information according to the received reporting request; generating junk information reporting information carrying the related information; reporting the reporting information;
and the junk information reporting server is used for receiving the junk information reporting information and processing the junk information reporting information.
33. A spam reporting system according to claim 32, wherein the system further comprises:
the information client is used for providing the characteristic information of the junk information to the junk information reporting client; the system is also used for generating junk information reporting information and sending the reporting information to an information server;
and the information server is used for receiving the reporting information from the information client and forwarding the reporting information to the junk information reporting server.
Priority Applications (2)
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|---|---|---|---|
| CN200910129209A CN101835107A (en) | 2009-03-13 | 2009-03-13 | Method, device and system for reporting spam |
| PCT/CN2010/071044 WO2010102587A1 (en) | 2009-03-13 | 2010-03-15 | Method, device and system for reporting junk information |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910129209A CN101835107A (en) | 2009-03-13 | 2009-03-13 | Method, device and system for reporting spam |
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| CN101835107A true CN101835107A (en) | 2010-09-15 |
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| CN (1) | CN101835107A (en) |
| WO (1) | WO2010102587A1 (en) |
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| WO2010102587A1 (en) | 2010-09-16 |
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