CN101287164A - Short message complaint method and terminal - Google Patents
Short message complaint method and terminal Download PDFInfo
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- CN101287164A CN101287164A CNA2008100997221A CN200810099722A CN101287164A CN 101287164 A CN101287164 A CN 101287164A CN A2008100997221 A CNA2008100997221 A CN A2008100997221A CN 200810099722 A CN200810099722 A CN 200810099722A CN 101287164 A CN101287164 A CN 101287164A
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Abstract
Each embodiment of the invention discloses a method and a terminal used for short message complaining; wherein, the method comprises steps of: obtaining a complained short message chosen by a user; generating a to-be-complained short message, the destination address of which is the number of a line specially used for the complaining, according to the content of the complaining short message and the information of a sender; sending the to-be-complained short message to the number of the line specially used for the complaining. The terminal comprises: an obtaining module used for obtaining the complained short message chosen by the user; a short message generating module used for generating the to-be-complained short message, the destination address of which is the number of the line specially used for the complaining, according to the content of the complaining short message and the information of the sender; a sending module used for sending the to-be-complained message to the number of the line specially used for the complaining. Each embodiment of the invention can effectively solve the shortcomings of complicated complaining pattern and fussy operations existing in the prior art, simplify the operation procedures of the short message complaining, guarantee the efficiency of the complaining and enhance the perceptibility of the user, meanwhile, the phenomenon of second time feedback can be effectively avoided and the waste of network resources is reduced.
Description
Technical field
The present invention relates to note complaint technology in the communications field, particularly, relate to a kind of short message complaint method and terminal.
Background technology
Along with the development of communication network application, SMS is more and more universal, is more and more accepted by the cellphone subscriber; but; the user brings easily simultaneously experiencing SMS, usually can receive the refuse messages that some are unwilling to receive, for example: waste advertisements, the sales promotion that gives a discount, swindle note etc.
At present, in order to prevent spreading unchecked of these refuse messages, reduce influence, the complaint of refuse messages mainly contained following several mode the cellphone subscriber:
One, transmit the mode of refuse messages:
Refuse messages is transmitted to fixing complaint hotline number, and imports refuse messages addresser's number according to prompting.For example: note is transmitted to complaint hotline number 10086999, during forwarding the receiver is extended this as 10086999; If receive 10086999 answer, prompting will be write refuse messages addresser's number, user's point " answer ", refuse messages source numbers (refuse messages addresser's number) is sent to 10086999, when sending, if run into the refuse messages source numbers be+8613XXXXXXXXX, then need handle+86 to remove, main 13XXXXXXXXX is replied to 10086999.
Two, the mode of editor and transmission refuse messages:
With refuse messages source numbers and refuse messages Edition Contains together, once send to the complaint hotline number.For example, be with short message editing: the refuse messages source numbers, the asterisk transition, the back is a rubbish contents, the note of being edited once sends to 10086999 with the note that edits and gets final product as " 13XXXXXXXXX* refuse messages content ".
In realizing process of the present invention, the inventor finds that there are the following problems at least in the prior art:
Complicated operation, be not easy to the user and use: present complaint mode is operated more complicated, and some person in middle and old age user can not operate, and has inconvenience in user's operating aspect;
2. ultralong short message can not identification problem:
Because refuse messages is generally long, therefore, when sending note, need sometimes a refuse messages is divided into twice transmission to the complaint hotline number, the refuse messages report server that receives calling information assert that the standard of effective information is a preset keyword, as: " being complained number * ".When a note is divided into many information because of overlength in network transmission process (international note flow process and standard), have only article one information to contain the keyword that server can discern and be identified as effective information and accept processing, other divided information all do not contain this keyword and are identified as invalid information.Server receives when being judged to be invalid information, the notice of the invalid information of loopback simultaneously and inform correct format, and terminal user is received and is tended to think that own information editing's form is wrong and continue to complain after the answer of server, causes the secondary feedback phenomenon.Therefore, present complaint mode can not correctly be judged and feedback information, causes a large amount of Internet resources to be wasted, and not only increases the load of network side, and will greatly reduce user's perception.
Summary of the invention
The objective of the invention is defective, propose a kind of short message complaint method and terminal,, improve the convenience that the user uses to simplify the operation that note is complained at short message complaint formula complicated operation in the prior art.
Another object of the present invention is a defective not easy to identify when complaining at overlength refuse messages in the prior art, a kind of short message complaint method and terminal are proposed, to realize and to discern complaining note, avoid occurring the secondary feedback phenomenon, and can reduce waste of network resources, increase user experience.
For achieving the above object, according to an aspect of the present invention, provide a kind of short message complaint method.
Short message complaint method according to the embodiment of the invention comprises: obtain the quilt complaint note that the user selects; Generating destination address according to the short message content of being complained note, caller information is the note to be complained of complaint hotline number; Note to be complained is sent to the complaint hotline number.
Preferably, in the said method, can also comprise: the complaint note title adding note to be complained that will be complained the transmitting time of note and/or set in advance.
Preferably, above-mentioned caller information can comprise: sender address, mail and/or telephone number.
Preferably, in the said method, can also comprise: when the short message content of being complained note surpassed pre-set length, intercepting was complained the short message content of note in pre-set length automatically.
For achieving the above object, according to another aspect of the present invention, also provide a kind of note to complain terminal.
Terminal according to the embodiment of the invention comprises: acquisition module is used to obtain the quilt complaint note that the user selects; The note generation module, being used for generating destination address according to the short message content of being complained note, caller information is the note to be complained of complaint hotline number; Sending module is used for note to be complained is sent to the complaint hotline number.
Preferably, the said short message generation module can comprise: judge submodule, be used to detect the short message content of being complained note and whether surpass pre-set length; The intercepting submodule, being used in the testing result of judging submodule is when surpassing pre-set length, intercepting is complained the short message content of note in pre-set length.
The short message complaint method of the various embodiments described above of the present invention and terminal, complained note (refuse messages) according to what the user selected, can realize automatically according to the format editing of setting, the realization refuse messages is complained, compare with complaint mode of the prior art, simplified user's the operation and the flow process of complaint greatly, simple, easy to operate, guaranteed that efficient and user's perception of complaining promote, and have improved the discrimination of network side.
The embodiment of the invention can also intercept short message content in preset length, thereby can effectively avoid the secondary feedback phenomenon, has reduced waste of network resources simultaneously.
The embodiment of the invention can further be collected the complete original transmission time information of being complained note, so that carry out accurate and effective refuse messages verification work, and fail to realize this function in the prior art.Through checking,, can effectively promote the refuse messages verification and carry out efficient more than 50% by being complained the collection of the original transmission time information of note (refuse messages).
Other features and advantages of the present invention will be set forth in the following description, and, partly from specification, become apparent, perhaps understand by implementing the present invention.Purpose of the present invention and other advantages can realize and obtain by specifically noted structure in the specification of being write, claims and accompanying drawing.
Below by drawings and Examples, technical scheme of the present invention is described in further detail.
Description of drawings
Accompanying drawing is used to provide further understanding of the present invention, and constitutes the part of specification, is used from explanation the present invention with embodiments of the invention one, is not construed as limiting the invention.In the accompanying drawings:
Fig. 1 is the short message complaint method flow chart according to the embodiment of the invention one;
Fig. 2 is the short message complaint method flow chart according to the embodiment of the invention two;
Fig. 3 is the short message complaint method flow chart according to the embodiment of the invention three;
Fig. 4 is the short message complaint method flow chart according to the embodiment of the invention four;
Fig. 5 is the short message complaint method flow chart according to the embodiment of the invention five;
Fig. 6 is the custom menu interface schematic diagram according to the short message complaint method of the embodiment of the invention;
Fig. 7 complains the interface schematic diagram according to the note of the short message complaint method of the embodiment of the invention;
Fig. 8 complains back display interface schematic diagram according to the note of the short message complaint method of the embodiment of the invention;
Fig. 9 is the short message inbox interface schematic diagram according to the short message complaint method of the embodiment of the invention;
Figure 10 is the note interface schematic diagram according to the short message complaint method of the embodiment of the invention;
Figure 11 is the note actions menu display interface schematic diagram according to the short message complaint method of the embodiment of the invention;
Figure 12 is the terminal structure schematic diagram according to the embodiment of the invention one;
Figure 13 is the terminal structure schematic diagram according to the embodiment of the invention two;
Figure 14 is the terminal structure schematic diagram according to the embodiment of the invention three;
Figure 15 is the terminal structure schematic diagram according to the embodiment of the invention four.
Embodiment
Below in conjunction with accompanying drawing the preferred embodiments of the present invention are described, should be appreciated that preferred embodiment described herein only is used for description and interpretation the present invention, and be not used in qualification the present invention.
Method embodiment
According to the embodiment of the invention, a kind of short message complaint method is provided, Fig. 1 is the short message complaint method flow chart according to the embodiment of the invention one, as shown in Figure 1, present embodiment comprises:
Step S102: obtain the quilt complaint note that the user selects;
Step S104: generating destination address according to the short message content of being complained note, caller information is the note to be complained of complaint hotline number;
Step S106: note to be complained is sent to the complaint hotline number.
The short message complaint method of present embodiment, complained note (as: refuse messages) according to what the user selected, automatically generate the note to be complained that comprises caller information, and note to be complained sent, do not need the user to carry out operations such as manual edit note to be complained or cooperation answer, do not need the user to import the service-specific number yet, the user is minimum promptly can to realize the refuse messages complaint by clicking a button, compare with complaint mode of the prior art, simplified user's the operation and the flow process of complaint greatly, simple, easy to operate.
Preferably, wait to complain in the process of note in step S104 generation, if when being complained the short message content of note to surpass pre-set length (as: setting in advance the maximum length that once sends is 60 words), can intercept automatically by the relevant information of complaint note in the length of regulation, as: 60 Chinese characters of note front are complained in intercepting, and the content after will intercepting is integrated, add sender number, complaint hotline number etc., therefore, the note to be complained of integrating the back generation can guarantee once to send, be convenient to the identification of network side reception server, avoided the secondary feedback phenomenon.Automatically intercepting is complained the information of note can effectively improve the processing speed of system in the length of regulation when generation is waited to complain note, reduces waste of network resources, improves user's increment and experiences.
Below by Fig. 2-Figure 11 multiple implementation of the present invention is illustrated:
Fig. 2 is the short message complaint method flow chart according to the embodiment of the invention two.As shown in Figure 2, present embodiment comprises:
Step S202: note is set in custom menu complains menu, complain menu as the menu that in custom menu, adds " spam message reporting " among Fig. 6 as note, may also have other menus under the custom menu, as menus such as " voice, data service are complained ", " conversation are complained in real time ";
Step S204: under note complaint menu, generate message list, particularly, it is related note can be complained menu and short message inbox carry out, when the user clicks this note complaint menu, automatically visit short message inbox, and generate corresponding message list according to notes all in the short message inbox;
Step S206: complain menu according to the note that the user selects, show message list, as the message list display interface under " spam message reporting " menu among Fig. 7;
Step S208: the user selects a certain note in this message list, is the dark current note of choosing that is as background color among Fig. 7;
Step S210: judging that whether the user complains the note of selecting, is execution in step S214 then, otherwise execution in step S212; As shown in Figure 7, if the user clicks following " report " button, then represent the current note of choosing is complained.Whether terminal can be complained the note of selecting to differentiate according to the affirmation information that whether receives the user;
Step S212: judge whether the user withdraws from note and complain menu, is then to finish, otherwise continue execution in step S208; As shown in Figure 7,, then withdraw from note and complain menu, turn back to user interface as shown in Figure 6 if the user clicks following " returning " button;
Step S214: the current note of choosing is complained note as quilt;
Step S216: generating destination address according to the short message content of being complained note, sender number, transmitting time is by the note to be complained of complaint hotline number (as: 10086999 service number for the note complaint that set in advance);
When generation is waited to complain note, automatically by predefined format editing (adding sender number, transmitting time etc.), and will be complained the content of note to clip the overlength part automatically, the part that promptly surpasses a message volume upper limit, waiting of guaranteeing to generate complains the content of note in pre-set length (maximum length of message volume);
Step S218: note to be complained is sent to the complaint hotline number.
Present embodiment has the beneficial effect of Fig. 1 embodiment, be that a kind of of short message complaint method of the present invention exemplified, concrete by in custom menu, adding the menu that note is complained, and with all notes generation message lists in the short message inbox, adding this note to complains under the menu, the user selects note to complain menu earlier, and then the note that selection is complained the message list under menu.Present embodiment is provided with in custom menu and is exclusively used in the menu that note is complained, make things convenient for the user to search, the user is after selecting the note of being complained, can finish by a key (as " report " among Fig. 7), finish information interception and integration automatically automatically, generate and wait to complain note also can send automatically by system, simple to operate, avoid the secondary feedback phenomenon, can effectively guarantee to complain efficient and user's perception to promote, can reduce waste of network resources simultaneously.
Present embodiment is further collected the complete original transmission time information of being complained note, so that carry out accurate and effective refuse messages verification work, and fail to realize this function in the prior art.Through checking,, can effectively promote the refuse messages verification and carry out efficient more than 50% by being complained the collection of the original transmission time information of note (refuse messages).
Fig. 3 is the short message complaint method flow chart according to the embodiment of the invention three.Present embodiment is different with Fig. 2 embodiment, do not add note and complain menu, complain option but in the note actions menu of each note, add a note, at present, generally comprise options such as " deletion ", " forwarding ", " deletion " in the existing note actions menu.Present embodiment also has " note complaint " option, is convenient to operate at a certain note.As shown in Figure 3, present embodiment comprises:
Step S302: note is set in the note actions menu of short message inbox complains option, note actions menu display interface as shown in figure 11 comprises " complaint " option, and is arranged side by side with other options, to make things convenient for the user note operated;
Step S304:, enter the note actions menu under the selected note according to user's selected note in short message inbox;
For user level, the user selects a note in short message inbox, is the dark note for choosing as background among Fig. 9, select then " reading ", if reading this note after sensation is refuse messages, then enter the note actions menu of this note, so that this note is operated;
Step S306: judge whether the user selects note to complain option, and in the interface as Figure 11, the user chooses " complaint " option in the note actions menu, be execution in step S308 then, otherwise carry out the operation of other options, as operations such as deletion, forwarding, execution in step S312 then;
Step S308: judging that whether the user determines this note is complained, is execution in step S312 then, otherwise execution in step S310;
Particularly, can judge whether the user complains current note according to whether receiving user's affirmation information, when choosing " complaint " option of operation, click " determining " button as user among Figure 11, then current note is complained, otherwise the user may carry out other operations;
Step S310: judge whether the user withdraws from the note actions menu of this note, is then to finish, otherwise continue execution in step S306;
Step S312: the note of choosing is complained note as quilt;
Step S314: generating destination address according to the short message content of being complained note, caller information (comprising Email, address, telephone number etc.), transmitting time is the complaint hotline number, short beacon is entitled as the note to be complained that sets in advance keyword, the title that is easy to discern that keyword can set in advance for " refuse messages complaint " or " spam message reporting " etc.;
Step S316: send note to be complained automatically, or the note to be complained that the mode that triggers by the user will generate sends.
Present embodiment is different with Fig. 2 embodiment, does not add note and complains menu, complains option but add a note in the note actions menu of each note, is convenient to operate at a certain note.
Present embodiment is to add a note to complain option in the note actions menu of each note, and in the present embodiment, the user needs to select earlier note, selects note to complain option then in the note actions menu of this selected note correspondence again.Present embodiment is different with Fig. 2 embodiment, and Fig. 2 embodiment generates message list, and the user selects the note complained from message list, needs all notes all are set forth in the table.And present embodiment has increased the option of operation of " note complaint " for every note, and the user can operate separately at a note, and it is also very simple to operate, and does not need the user that note is being edited and handled.
Fig. 2 and Fig. 3 embodiment lay particular emphasis on by the operation of user level and give an example, and following Fig. 4 and Fig. 5 embodiment then lay particular emphasis on the realization aspect of terminal aspect and give an example.
For convenient Fig. 4 and Fig. 5 embodiment are described, at first briefly introduce following content:
User terminal (as mobile phone) software all is the various piece of complete routine, these parts can be placed to compiling together, produce a binary file, by (the JointTest Action Group of combined testing action group, abbreviate JTAG as) mouthful, or when upgrading download in the flash memory (flash) of mobile phone by serial ports.User terminal one powers on, and will bring into operation from assigned address.The content of this address is exactly the jump instruction that jumps to the reset processing program.These executable files mainly contain two kinds of form: java and vedio on radio binary operation environment (Binary RuntimeEnvironment for Wireless abbreviates BREW as) form.The program of BREW form is an object code of using the compiler identical with compiling handset program to compile out.The program of BREW form is relevant with platform.Except java, BREW, microsoft operation system scaled-down version (WindowsCompact Edition is called for short Windows CE), smart mobile phone (SmartPhone), real-time, the pure 32-bit operating system " Symbian " of multitask, embedded commercial operation systems such as " Linux " also can provide the method for various establishment third party programs.
Loader is passed to the BREW program with program execution, is also referred to as the entrance function that calls the BREW program.Loader can import an address into when calling the entrance function of BREW program.By this address, the BREW program can find the address of the various application programming interfaces (Application Programming Interface abbreviates API as) that system provides, functions such as its demonstration by these API Access mobile phones, communication.
In Fig. 4 embodiment, mainly be to call simple information application programming interfaces (SimpleMessaging Application Programming Interface, abbreviate Simple MAPI as), can regard it as the subclass of information application programming interfaces MAPI.Simple MAPI comprises one group of function that is easy to use and relevant data structure, can use in multilinguals such as C/C++, VB.Preferably, can be based on the EVC design of Platform.MAPI and mailing system are in close relations, to use the function of MAPI, and intelligent mobile phone system provides a file MAPI.H, comprises the definition of all related data types.Fig. 4 is the short message complaint method flow chart according to the embodiment of the invention four.As shown in Figure 4, present embodiment comprises:
Step S402: note is set in custom menu complains menu;
Step S404: initialization information application programming interfaces (Messaging ApplicationProgramming Interface, abbreviate MAPI as), this process is promptly opened the short message inbox inlet, comprises following operation: load the MAPI storehouse, obtain the function entrance address;
Step S406: obtain the user and select note to complain menu;
Step S408: " Folder " pointer that obtains short message inbox;
Step S410: refresh message list, the note of short message inbox is set up index according to ID number, short message content, and add in the message list (Listview), generate each clauses and subclauses (items) of message list.When generating message list, obtain partial content, sender number and the transmitting time of note by inlet ID number (ENTRYID) of note, and they are presented in each clauses and subclauses under the menu;
Step S412: the user chooses a note in message list;
Step S414: judging whether the user clicks the current note of choosing, is execution in step S418 then, otherwise execution in step S416;
Step S416: judge whether the user withdraws from note and complain menu, is then to finish, otherwise continue execution in step S412;
Step S418: the note of choosing is complained note as quilt;
Step S420: full content, caller information and transmitting time by the ENTRYID of note obtains note generate note to be complained, deletion or format quilt complaint note; Particularly, after the user determines to select certain bar note, be indexed to relevant note by ENTRYID, obtain note time of reception, short message content and conduct " text " and generate note to be complained, the note title is then according to pre-set keyword, as " refuse messages complaint ", the note destination address then is the note Number for access of complaint service device (complaint hotline number), as 10086999 (preestablish and finish).After waiting to complain note to generate, it is to be sent to put into note outbox etc. automatically;
Step S422: the note to be complained that will generate is sent to destination address (the note Number for access of complaint service device).
Step S422 can realize that note sends automatically by calling of encapsulation parameter.As, the MAPISendMail () function that utilizes MAPI to provide." lhSession ", " ulUIParam " and " ulReserved " these three parameters can be set to 0 simply in this function.
The emphasis of above-mentioned MAPISendMail () function is the lpMessage parameter, and it is a structure of pointing to a MapiMessage type, specific definition the full detail of a mail.Preferably, class (is a kind of dtd that carries in the programming language, according in the different EVC platforms of function different classes being arranged) comprise the interface function that three MAPI provide: Send (), AddFiles (), AddRecips (), wherein Send () is necessary, object of statement during use, can directly call Send () function then and send mail, AddFiles () and AddRecips () function are as long as call before at Send () as required.
Present embodiment and Fig. 2 embodiment are similar, have whole beneficial effects of Fig. 2 embodiment, no longer same or similar content are repeated in this description at this.Present embodiment is given an example from terminal realization aspect, specific implementation for short message complaint method is carried out specific description, and still, present embodiment just for example, be not limited only to EVC platform and MAPI, concrete can also realize by other platforms and other method of calling.
Fig. 5 is the short message complaint method flow chart according to the embodiment of the invention five.Fig. 5 embodiment and Fig. 2 embodiment are similar, and difference is that emphasis is the terminal aspect.Present embodiment is that the user determines the note that desire is complained earlier in short message inbox, selects refuse messages to complain option again.As shown in Figure 5, present embodiment comprises:
Step S502: note is set in the note actions menu of short message inbox complains option, specifically can see the interface schematic diagram among Fig. 9-Figure 11;
Step S504: short message inbox is rebuild;
Particularly, can call the existing IMailRuleClient interface of MAPI, application program is known imported into Short Message Service (Short Message Serve abbreviates SMS as) message, implementation is IMAPISession-＞IMsgStore-＞IMAPIFolder-＞IMessage;
Step S506: the short message in the retrieval short message inbox, and from note, extract theme (pspvSubject, SMS message text) and transmit leg (addresses of items of mail pspvEmail, address or telephone number), obtain " Folder " pointer of short message inbox simultaneously;
Step S508: the user selects a note to read in short message inbox, enters the note actions menu under this note, specifically can be referring to the display interface schematic diagram of Figure 10-Figure 11;
Step S510: judge whether the user chooses note to complain option in the note actions menu, be execution in step S512 then, otherwise carry out other operations, then execution in step S516;
Step S512: judging whether the user complains, is execution in step S516 then, otherwise execution in step S514;
Step S514: judge whether the user withdraws from the note actions menu of this note, is then to finish, otherwise continue execution in step S510;
Step S516: the note of choosing is complained note as quilt;
Step S518: generating destination address according to the short message content of being complained note, caller information (comprising Email, address, telephone number etc.), transmitting time is the complaint hotline number, and short beacon is entitled as the note to be complained that sets in advance keyword;
Particularly, automatically the intercepting short message content is to default specific length, and according to the content after the intercepting, adding caller information, the transmitting time of being complained note, note title and destination address, with above-mentioned information integrated be a note to be complained, specifically can complain the back users' interfaces referring to Fig. 8, wherein when integrating above-mentioned information, the complaint hotline number of system need be set at fixing destination address, directly to send;
Step S520: note to be complained is sent to the complaint hotline number;
Step S522: will be complained note to be designated and handle.
Preferably, can be in step S518 complaint process or step S522 complain original note deletion or the format that will be complained after finishing, and it be labeled as handle, so that this message is not presented in the inbox.As do not do refuse messages " complaint " operation, and be the message of one " normally " then with this information flag, do not process.
Above-mentioned one or more method embodiment has following beneficial effect:
1. can complain by integrated realization refuse messages one key of cell phone software, realize the collection and the forwarding of note automatically;
2. existing refuse messages complains means single, various embodiments of the present invention can be as effectively replenishing, in custom menu, the option of operation of carrying out the complaint requirement is provided or increases the complaint menu, can intercept the refuse messages related content automatically according to user's affirmation to the user;
3. can provide foolproof operation to select, a key sends, and compares with the complaint mode of prior art, and is humanized, need not input and transmits refuse messages information and code server, is simple and easy to use;
4. because waiting after integrating complains note all to have identical note keyword, and can intercept the refuse messages relevant information according to the length of data automatically to default specific length, therefore can effectively discern the note of complaint, the discrimination height, reduce the network load of network side server end, improved user's increment simultaneously and experienced;
5. when the increase note complains menu mode to complain, can visit short message inbox automatically, and call short message interface automatically, send by the note to be complained after the particular requirement integration;
6. by being complained the collection of the original transmission time information of note (refuse messages), can effectively promote refuse messages and verify execution efficient more than 50%.
Fig. 6-Figure 11 is the user interface schematic diagram according to the short message complaint method of the embodiment of the invention, and wherein Fig. 6-Fig. 8 is for increasing the related interfaces that note complains menu mode to complain; Fig. 9-Figure 11 is for increasing the related interfaces of complaining option to complain in the note actions menu.No longer be elaborated at this.
Terminal embodiment
According to the embodiment of the invention, a kind of terminal is provided, Figure 12 is the terminal structure schematic diagram according to the embodiment of the invention one.As shown in figure 12, present embodiment comprises:
Note generation module 4, being used for generating destination address according to the short message content of being complained note, caller information is the note to be complained of complaint hotline number;
Sending module 6 is used for note to be complained is sent to the complaint hotline number.
Present embodiment is complained note (refuse messages) according to what the user selected, automatically generate the note to be complained that comprises caller information, and the transmission that can wait to complain note automatically, do not need the user to carry out operations such as manual edit or cooperation answer, do not need the user to import the service-specific number yet, the user is minimum promptly can to realize the refuse messages complaint by clicking a button, compare with complaint mode of the prior art, user's the operation and the flow process of complaint have been simplified greatly, simply, easy to operate, concrete can be referring to the relevant detailed description among the method embodiment.
Note generation module 4 can also add note to be complained with the complaint note title of being complained the transmitting time of note and/or set in advance, so that carry out accurate and effective refuse messages verification work, the process checking will can effectively be promoted refuse messages verification execution efficient more than 50% by the transmitting time of complaint note and/or the complaint note title adding that sets in advance note to be complained.
Preferably, note generation module 4 comprises: judge submodule, be used to detect the short message content of being complained note and whether surpass pre-set length; The intercepting submodule is used for intercepting automatically by the short message content of complaint note in pre-set length according to the testing result of judging submodule.Specifically can be referring to the related description of method embodiment.According to the short message content of automatic intercepting existence note to be complained, be easy to network side and once discern, avoid the secondary feedback phenomenon, reduce waste of network resources, improve user's experience of rising in value.
Figure 13 is the terminal structure schematic diagram according to the embodiment of the invention two.Present embodiment and Figure 12 embodiment are similar, but also comprise:
Note is complained menu module 10, comprises the note complaint menu that is arranged in the custom menu, is used for generating corresponding message list according to all notes in the short message inbox, and when the user selects described note to complain menu, opens described message list.
In custom menu, increase note in the present embodiment and complain menu, being convenient to the user complains certain bar note wherein by the complaint menu of special use, specifically can same or analogous content not carried out repeat specification at this referring to the related description of Fig. 2 and Fig. 4 method embodiment.
Figure 14 is the terminal structure schematic diagram according to the embodiment of the invention three.Present embodiment is complained menu module and the further refinement of acquisition module to note, and as shown in figure 14, the present embodiment note complains menu module 10 to comprise:
Tabulation generates submodule 104, is used for generating message list according to all notes in the short message inbox and corresponding index.The concrete process that generates message list can be referring to the related description of Fig. 2 or Fig. 4 embodiment;
Receive submodule 202, be used for receiving the user selects note at message list affirmation information;
Obtain submodule 204, be used for, selecteed note is complained note as quilt according to confirmation.
Figure 15 is the terminal structure schematic diagram according to the embodiment of the invention four.Be the structural representation of another kind of terminal, different with Figure 13 and Figure 14 embodiment, present embodiment is compared with Figure 12 embodiment, has increased note actions menu module:
Note actions menu module 100 is used for complaining option for every note provides note in the note actions menu of short message inbox.As shown in figure 15, the operation that comprises of the note menu in the present embodiment has: options such as note complains 1002, reply 1004, deletion 1006.
In the present embodiment, acquisition module 200 comprises: receive submodule 2002, be used for receiving the user and select note to complain the affirmation information of option at the note actions menu; Obtain submodule 2004, be used for according to confirmation, the note of note being complained the option correspondence is as being complained note.
In the note actions menu, add among Figure 15 embodiment and complain relevant option, be convenient to the user and complain, specifically can same or analogous content not carried out repeat specification at this referring to the related description of Fig. 3 and Fig. 5 method embodiment at a certain note.
The note production module of above-mentioned terminal embodiment generates the operation of waiting to complain note can see among Fig. 1-Figure 11 method embodiment the related description that how generates note to be complained (comprising automatic intercepting short message content, caller information, destination address, transmitting time etc.) according to the note of being complained.
In sum, the above embodiment of the present invention can realize the collection and the forwarding of note automatically, can intercept the refuse messages related content automatically according to user's affirmation; Can provide foolproof operation to select, a key sends, and is simple and easy to use; Can effectively discern the note of complaint, the discrimination height is avoided the secondary feedback phenomenon, reduces waste of network resources; Can effectively promote the execution efficient that refuse messages is verified.
The present invention can have multiple multi-form embodiment; be that example illustrates technical scheme of the present invention in conjunction with the accompanying drawings with Fig. 1-Figure 15 above; this does not also mean that the applied instantiation of the present invention can only be confined in the specific flow process or example structure; those of ordinary skill in the art should understand; above the specific embodiments that is provided is some examples in the multiple its preferred usage; any increase is complained relevant options with note, and comprises short message content according to automatic generation of note of being complained that the user selects; caller information and destination address all should be within technical solution of the present invention scopes required for protection for the execution mode of default complaint number.
One of ordinary skill in the art will appreciate that: all or part of step that realizes said method embodiment can be finished by the relevant hardware of program command, aforesaid program can be stored in the computer read/write memory medium, this program is carried out the step that comprises said method embodiment when carrying out; And aforesaid storage medium comprises: read-only memory (Read Only Memory, abbreviation ROM), various media that can be program code stored such as random access memory (Random Acess Memory is called for short RAM), magnetic disc, terminal phone software or CD.
It should be noted that at last: the above only is the preferred embodiments of the present invention, be not limited to the present invention, although the present invention is had been described in detail with reference to previous embodiment, for a person skilled in the art, it still can be made amendment to the technical scheme that aforementioned each embodiment put down in writing, and perhaps part technical characterictic wherein is equal to replacement.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (15)
1. a short message complaint method is characterized in that, comprising:
Obtain the quilt complaint note that the user selects;
Generating destination address according to described short message content, caller information of being complained note is the note to be complained of complaint hotline number;
Note described to be complained is sent to described complaint hotline number.
2. method according to claim 1 is characterized in that, further comprises: the described complaint note title of being complained the transmitting time of note and/or setting in advance is added note described to be complained.
3. method according to claim 1 is characterized in that, described caller information comprises: sender address, mail and/or telephone number.
4. method according to claim 1 is characterized in that, described according to described short message content, caller information of being complained note generate destination address be the complaint hotline number wait complain the operation of note to comprise:
When described short message content by the complaint note surpasses pre-set length, intercept the described short message content of note of being complained automatically in described pre-set length.
5. method according to claim 1 is characterized in that, the operation of being complained note that the described user of obtaining selects specifically comprises:
Note is set in custom menu complains menu, when the user selects described note to complain menu, visit short message inbox automatically, and generate corresponding message list according to notes all in the short message inbox;
Receive the user selects note in described message list affirmation information, selecteed note is complained note as quilt.
6. method according to claim 5 is characterized in that, describedly specifically comprises according to the corresponding message lists that generate of all notes in the short message inbox:
Note in the short message inbox is set up index according to ID number, short message content;
Generate message list according to all notes in the described letter inbox and corresponding index, and be shown in the described note complaint menu.
7. method according to claim 1 is characterized in that, the operation of being complained note of obtaining user's selection specifically comprises:
Note is set in the note actions menu of short message inbox complains option;
Receiving the user selects note to complain the affirmation information of option in described note actions menu;
With described note as by the note complained.
8. according to each described method among the claim 1-7, it is characterized in that the mode that triggers with automatic mode or user is sent to described complaint hotline number with note described to be complained.
9. according to each described method among the claim 1-7, it is characterized in that the operation that note described to be complained is sent to described complaint hotline number also comprises afterwards:
Delete described by the complaint note; And/or complained note to be designated to handle with described.
10. a terminal is characterized in that, comprising:
Acquisition module is used to obtain the quilt complaint note that the user selects;
The note generation module, being used for generating destination address according to described short message content, caller information of being complained note is the note to be complained of complaint hotline number;
Sending module is used for note described to be complained is sent to described complaint hotline number.
11. terminal according to claim 10 is characterized in that, describedly waits to complain note also to comprise to be complained the transmitting time of note and/or the complaint note title that sets in advance.
12. terminal according to claim 10 is characterized in that, described note generation module comprises:
Judge submodule, be used to detect the described short message content of note of being complained and whether surpass pre-set length;
The intercepting submodule, being used in the testing result of judging submodule is when surpassing pre-set length, intercepts the described short message content of note of being complained in described pre-set length.
13. according to each described terminal among the claim 10-12, it is characterized in that, also comprise:
Note is complained the menu module, comprises the note complaint menu that is arranged in the custom menu, is used for generating corresponding message list according to all notes in the short message inbox, and when the user selects described note to complain menu, opens described message list;
Described acquisition module comprises:
Receive submodule, be used for receiving the user selects note at described message list affirmation information;
Obtain submodule, be used for, selecteed note is complained note as quilt according to described confirmation.
14. terminal according to claim 13 is characterized in that, described note complains the menu module further to comprise:
Interface sub-module is used to call short message interface, and the note in the short message inbox is set up index according to ID number, short message content;
Tabulation generates submodule, is used for generating message list according to all notes in the described short message inbox and corresponding index.
15. according to each described terminal among the claim 10-12, it is characterized in that, also comprise:
Note actions menu module is used for complaining option at the note actions menu of short message inbox for every note provides note;
Described acquisition module comprises:
Receive submodule, be used for receiving the user and select note to complain the affirmation information of option at described note actions menu;
Obtain submodule, be used for according to described confirmation, the note of described note being complained the option correspondence is as being complained note.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2008100997221A CN101287164A (en) | 2008-06-02 | 2008-06-02 | Short message complaint method and terminal |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2008100997221A CN101287164A (en) | 2008-06-02 | 2008-06-02 | Short message complaint method and terminal |
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| Publication Number | Publication Date |
|---|---|
| CN101287164A true CN101287164A (en) | 2008-10-15 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNA2008100997221A Pending CN101287164A (en) | 2008-06-02 | 2008-06-02 | Short message complaint method and terminal |
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| Country | Link |
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| CN (1) | CN101287164A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101835107A (en) * | 2009-03-13 | 2010-09-15 | 华为技术有限公司 | Method, device and system for reporting spam |
| CN103607703A (en) * | 2013-11-15 | 2014-02-26 | 中国科学院深圳先进技术研究院 | A method and an apparatus for reporting handset fraud short messages |
| CN110049457A (en) * | 2019-04-23 | 2019-07-23 | 中国联合网络通信集团有限公司 | The complaining method and system of short multimedia message, terminal |
| CN112884512A (en) * | 2021-02-19 | 2021-06-01 | 深圳捷创电子科技有限公司 | Method, system, electronic equipment and storage medium for automatically feeding back customer complaint information |
-
2008
- 2008-06-02 CN CNA2008100997221A patent/CN101287164A/en active Pending
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101835107A (en) * | 2009-03-13 | 2010-09-15 | 华为技术有限公司 | Method, device and system for reporting spam |
| WO2010102587A1 (en) * | 2009-03-13 | 2010-09-16 | 华为技术有限公司 | Method, device and system for reporting junk information |
| CN103607703A (en) * | 2013-11-15 | 2014-02-26 | 中国科学院深圳先进技术研究院 | A method and an apparatus for reporting handset fraud short messages |
| CN110049457A (en) * | 2019-04-23 | 2019-07-23 | 中国联合网络通信集团有限公司 | The complaining method and system of short multimedia message, terminal |
| CN112884512A (en) * | 2021-02-19 | 2021-06-01 | 深圳捷创电子科技有限公司 | Method, system, electronic equipment and storage medium for automatically feeding back customer complaint information |
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Application publication date: 20081015 |