CN101715028A - Call processing method and call processing device - Google Patents

Call processing method and call processing device Download PDF

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Publication number
CN101715028A
CN101715028A CN200910180681A CN200910180681A CN101715028A CN 101715028 A CN101715028 A CN 101715028A CN 200910180681 A CN200910180681 A CN 200910180681A CN 200910180681 A CN200910180681 A CN 200910180681A CN 101715028 A CN101715028 A CN 101715028A
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China
Prior art keywords
terminal
call
calling
allows
insert
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Granted
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CN200910180681A
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Chinese (zh)
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CN101715028B (en
Inventor
赵伟
王延平
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Chengdu Big Data Group Co ltd
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ZTE Corp
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Priority to CN2009101806813A priority Critical patent/CN101715028B/en
Publication of CN101715028A publication Critical patent/CN101715028A/en
Priority to PCT/CN2010/075853 priority patent/WO2011050646A1/en
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Publication of CN101715028B publication Critical patent/CN101715028B/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/20Automatic or semi-automatic exchanges with means for interrupting existing connections; with means for breaking-in on conversations
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/04Special services or facilities for emergency applications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W76/00Connection management
    • H04W76/50Connection management for emergency connections

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephone Function (AREA)

Abstract

The invention discloses a call processing method and a call processing device, which are used for solving the problem of interference brought to a call user due to call interposition at other non-emergency calls during calling in the prior art. The method comprises the following steps: when a first terminal and a second terminal are in a call state, detecting that a third terminal sends a call request to the first terminal through a network side, and determining whether the first terminal customizes call interposing function according to the stored customization information permitting the call interposing function; if determining that the first terminal customizes the permitted call interposing function, judging whether the third terminal is a user of the interposed call permitted by the first terminal according to the stored user information of the interposed call permitted by the first terminal; and if the third terminal is the user of the interposed call permitted by the first terminal, prompting whether the second terminal needs to receive the call of the third terminal when determining that the current call of the third terminal is an emergency call.

Description

A kind of call processing method and device
Technical field
The present invention relates to communication technical field, be meant call processing method and device when other number incoming calls are arranged in a kind of communication process especially.
Background technology
At present, if having other numbers to carry out incoming call when terminal is conversed, network side mostly adopts modes such as not responding this incoming call, calling transfer, the busy clawback of chance that it is handled.Even for the user who opens particular services such as Three-Way Calling, the user of terminal can receive the call request information of correlation number, but there are many incoming calls that terminal user is not wanted to answer when answering important incoming call, and can cause bigger negative effect its communication process.
Number of patent application is that the Chinese patent of CN200610042752.X is a kind of method that realizes inserting call function, this method is mainly by setting user's insertion call business data on switch, when inserting the customer call calling user, switch detects the insertion call business data of calling user, if satisfy the insertion condition, then can insert calling.Such scheme has the following disadvantages: satisfy the insertion condition as long as insert call number in this technical scheme, just can begin to insert call flow, but generally terminal user is set when inserting the call business data just for fear of the precautionary measures that have very emergency appearance to be made, terminal user does not wish that the daily conversation of oneself is subjected to too many interference, is absorbed in the difficult situation of answering or refuse new calling in the time of most of.Therefore, when terminal was used the user both to be unwilling to miss important incoming call and don't is ready that being subjected to inserting call number in the communication process disturbs, this technical scheme just can not satisfy the demands.
Summary of the invention
The invention provides a kind of call processing method, utilize in order to solution to insert when in the communication process of prior art other non-emergency call being arranged and call out and calling user is brought the problem of interference.
A kind of call processing method that the embodiment of the invention provides comprises:
When being in talking state between first terminal and second terminal, network side detects the 3rd terminal and sends call request to first terminal, according to the customized information of the permission insertion call function of preserving, determines whether first terminal customizes the insertion call function;
Allow to insert call function if determine the customization of first terminal, allow to insert the user profile of calling out, judge whether the 3rd terminal is that first terminal allows to insert the user who calls out according to first terminal of preserving;
The user who calls out is inserted in permission if the 3rd terminal is first terminal, then when this calling of determining the 3rd terminal is urgent call, points out second terminal whether to need to answer the calling of the 3rd terminal.
The device of a kind of call treatment that the embodiment of the invention provides comprises:
Memory cell is used to preserve the customized information and each terminal that allow to insert call function and allows to insert the user profile of calling out;
First judging unit, be used for when being in talking state between first terminal and second terminal, detect the 3rd terminal and send call request,, determine whether first terminal customizes the insertion call function according to the customized information of the permission insertion call function of preserving to first terminal;
Second judging unit allows to insert call function if be used for determining the customization of first terminal, allows to insert the user profile of calling out according to first terminal of preserving, and judges whether the 3rd terminal is that first terminal allows to insert the user who calls out;
The 3rd judging unit is that first terminal allows to insert the user who calls out if be used for the 3rd terminal, determines whether this calling of the 3rd terminal is urgent call;
Control unit is used for pointing out second terminal whether to need to answer the calling of the 3rd terminal when this calling of determining the 3rd terminal is urgent call.
Adopt the embodiment of the invention, compared with prior art, network side judges earlier whether insert calling party is allowed to insert, avoided the interference of some unnecessary incoming calls in the communication process, if the telephone network side that is allowed to insert continues to judge whether this calling of insertion side is urgent call, if, then remind the callee to answer important incoming call, otherwise will finish the call request of insertion side, the callee who is in talking state this moment does not still know new incoming call incoming call, both allow important incoming call can in time insert calling, the effect of avoiding terminal user in communication process, to be interfered again thereby reached.
Description of drawings
Fig. 1 is the schematic flow sheet of the call processing method of the embodiment of the invention;
Fig. 2 is the schematic flow sheet of a specific embodiment of call processing method of the present invention;
Fig. 3 is the structural representation of the device of the embodiment of the invention.
Embodiment
Lack enough judgement information in order to solve the network side that exists in the prior art when other number incoming calls are arranged in the communication process, and then the terminal user communication process is caused the problem of negative effect.The embodiment of the invention provides the solution that other number incoming calls are arranged in a kind of communication process, can judge not only when user of incoming call whether it is allowed to insert calling, and can judge whether this calling is urgent call, if not then not pointing out the callee who is in talking state that the incoming call incoming call is arranged.
Referring to shown in Figure 1, the call processing method of the embodiment of the invention may further comprise the steps:
Step 101: when being in talking state between first terminal and second terminal, network side detects the 3rd terminal and sends call request to first terminal, according to the customized information of the permission insertion call function of preserving, determine whether first terminal customizes the insertion call function.
Here, the customized information that allows the insertion call function is that the terminal that the application customization allows to insert call function sends to network side preservation, be specifically as follows the application customization and allow the terminal of insertion call function to allow to insert the Subscriber Number of calling, can further include: the identifying code of the Subscriber Number correspondence that the insertion that allows is called out.
Step 102: allow to insert call function if determine the customization of first terminal, allow to insert the user profile of calling out, judge whether the 3rd terminal is that first terminal allows to insert the user who calls out according to first terminal of preserving.
Step 103: allow to insert the user who calls out if the 3rd terminal is first terminal, determine whether this calling of the 3rd terminal is urgent call.
Whether this calling that can determine the 3rd terminal in the following way is urgent call:
A kind of mode, network side sends to the 3rd terminal and is used to seek advice from whether this calling is the voice messaging of urgent call, when receiving the identifying code that the 3rd terminal returns, verify according to the identifying code that the identifying code in the customized information of first terminal permission insertion calling of preserving returns the 3rd terminal of receiving, if the verification passes, then this calling of definite the 3rd terminal is urgent call.
Another kind of mode, network side sends to the 3rd terminal and is used to seek advice from whether this calling is the voice messaging of urgent call, wherein, the button of user's input when voice messaging points out this to call out to urgent call, when receiving the urgent call that the 3rd terminal returns during corresponding key, this that then determine the 3rd terminal called out and is urgent call.
Step 104: when this calling of determining the 3rd terminal is urgent call, point out second terminal whether to need to answer the calling of the 3rd terminal.
Be described in further detail below in conjunction with the enforcement of accompanying drawing technical scheme:
Fig. 2 is the schematic flow sheet of a specific embodiment of call processing method, when other number incoming calls are arranged in the terminal call process, specifically may further comprise the steps:
Step 201: terminal A opens in advance and insert to call out the specific customization function, then according to real needs according to shown in step 208 and the step 210 two kinds judge whether current insertion calling is the difference execution in step 202 and the step 203 of the method for urgent call.
Here, real needs can determine to judge whether current insertion is called out is the method for urgent call according to the rule that network side is set, such as, at different users, can set and take different judgment modes, also can determine to judge whether current insertion calling is the method for urgent call according to the mode whether network side preserves relevant identifying code.
Step 202: terminal A provides the subscriber phone number that allows to insert calling to network side, and execution in step 205 then.
Step 203: terminal A provides the subscriber phone number that allows to insert calling to reach relevant authentication password to network side, and execution in step 204 then.
Step 204: network side sends prompting message to terminal A, prompt terminal A has opened to insert and has called out customization function, can remind A to converse with it by the mode of input validation password under voice suggestion when in emergency circumstances calling terminal A and its are in talking state, execution in step 205 then.
Step 205: terminal A and terminal B are in talking state.
Step 206: terminal C dials terminal A number.
Step 207: whether the number of terminal C is arranged in other user profile that terminal A is provided before the network side inquiry, do not have execution in step 213, otherwise carry out the execution in step 208 here, carry out the execution in step 210 here from step 203 from step 202.
Step 208: whether this calling of network side voice consultings terminal C is urgent call, is please import button ' 1 ', execution in step 209, otherwise execution in step 213.
Step 209: terminal C imports button ' 1 '.
Step 210: whether this calling of network side voice consulting terminal C is urgent call, is to ask input validation password, execution in step 211, otherwise execution in step 213.
Step 211: terminal C input validation password, execution in step 212.
Step 212: whether network side detects C institute input validation password correct, is execution in step 214 then, otherwise execution in step 213.
Constant and the insertion call request of not receiving terminal C of the original talking state of step 213: terminal A.
Step 214: network side is reminded the emergency call request of the relevant terminal C of terminal A, execution in step 215.
Step 215: terminal A selects to hang up or the conversation of maintenance and terminal B, answers or hang up the incoming call of terminal C simultaneously.
Referring to shown in Figure 3, the device of a kind of call treatment of the embodiment of the invention comprises:
Memory cell 31 is used to preserve the customized information and each terminal that allow to insert call function and allows to insert the user profile of calling out;
First judging unit 32, be used for when being in talking state between first terminal and second terminal, detect the 3rd terminal and send call request,, determine whether first terminal customizes the insertion call function according to the customized information of the permission insertion call function of preserving to first terminal;
Second judging unit 33 allows to insert call function if be used for determining the customization of first terminal, allows to insert the user profile of calling out according to first terminal of preserving, and judges whether the 3rd terminal is that first terminal allows to insert the user who calls out;
The 3rd judging unit 34 is that first terminal allows to insert the user who calls out if be used for the 3rd terminal, determines whether this calling of the 3rd terminal is urgent call;
Control unit 35 is used for pointing out second terminal whether to need to answer the calling of the 3rd terminal when this calling of determining the 3rd terminal is urgent call.
Described memory cell 31 is used to receive application and customizes customized information and the preservation that the terminal transmission that allows the insertion call function allows the insertion call function.The customized information that call function is inserted in permission is that the terminal that the application customization allows to insert call function allows to insert the Subscriber Number of calling, can further include: the identifying code of the Subscriber Number correspondence that the insertion that allows is called out.
The 3rd judging unit 34, be used for being used to seek advice to the transmission of the 3rd terminal whether this calling is the voice messaging of urgent call, when receiving the identifying code that the 3rd terminal returns, verify according to the identifying code that the identifying code in the customized information of first terminal permission insertion calling of preserving returns the 3rd terminal of receiving, if the verification passes, then this calling of definite the 3rd terminal is urgent call.
The 3rd judging unit 34, be used for being used to seek advice to the transmission of the 3rd terminal whether this calling is the voice messaging of urgent call, wherein, the button of user's input when voice messaging points out this to call out to urgent call, when receiving the urgent call that the 3rd terminal returns during corresponding key, this that then determine the 3rd terminal called out and is urgent call.
In embodiments of the present invention, the user opens to insert and calls out customization function, when being in talking state, the callee sends a telegram here, because network side judges earlier whether insert calling party is allowed to insert, avoided the interference of some unnecessary incoming calls in the communication process, if the telephone network side that is allowed to insert continues to judge whether this calling of insertion side is urgent call, if, then remind the callee to answer important incoming call, otherwise will finish the call request of insertion side, the callee who is in talking state this moment does not still know new incoming call incoming call, both allows important incoming call can in time insert calling, the effect of avoiding terminal user to be interfered again in communication process thereby reached.
The above only is preferred embodiment of the present invention, not in order to restriction the present invention, all any modifications of being made within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.

Claims (12)

1. a call processing method is characterized in that, this method may further comprise the steps:
When being in talking state between first terminal and second terminal, network side detects the 3rd terminal and sends call request to first terminal, according to the customized information of the permission insertion call function of preserving, determines whether first terminal customizes the insertion call function;
Allow to insert call function if determine the customization of first terminal, allow to insert the user profile of calling out, judge whether the 3rd terminal is that first terminal allows to insert the user who calls out according to first terminal of preserving;
The user who calls out is inserted in permission if the 3rd terminal is first terminal, then when this calling of determining the 3rd terminal is urgent call, points out second terminal whether to need to answer the calling of the 3rd terminal.
2. method according to claim 1 is characterized in that, the customized information that allows the insertion call function is that the terminal that the application customization allows to insert call function sends to network side preservation.
3. method according to claim 2 is characterized in that, the customized information that allows the insertion call function is that the terminal that the application customization allows to insert call function allows to insert the Subscriber Number of calling.
4. method according to claim 3 is characterized in that, the customized information that allows to insert call function also further comprises: the identifying code of the Subscriber Number correspondence that the insertion that allows is called out.
5. method according to claim 4 is characterized in that, this calling of the 3rd terminal is to determine as follows for urgent call:
Network side sends to the 3rd terminal and is used to seek advice from whether this calling is the voice messaging of urgent call, when receiving the identifying code that the 3rd terminal returns, verify according to the identifying code that the identifying code in the customized information of first terminal permission insertion calling of preserving returns the 3rd terminal of receiving, if the verification passes, then this calling of definite the 3rd terminal is urgent call.
6. method according to claim 1 is characterized in that, this calling of the 3rd terminal is to determine as follows for urgent call:
Network side sends to the 3rd terminal and is used to seek advice from whether this calling is the voice messaging of urgent call, wherein, the button of user's input when voice messaging points out this to call out to urgent call, when receiving the urgent call that the 3rd terminal returns during corresponding key, this that then determine the 3rd terminal called out and is urgent call.
7. the device of a call treatment is characterized in that, comprising:
Memory cell is used to preserve the customized information and each terminal that allow to insert call function and allows to insert the user profile of calling out;
First judging unit, be used for when being in talking state between first terminal and second terminal, detect the 3rd terminal and send call request,, determine whether first terminal customizes the insertion call function according to the customized information of the permission insertion call function of preserving to first terminal;
Second judging unit allows to insert call function if be used for determining the customization of first terminal, allows to insert the user profile of calling out according to first terminal of preserving, and judges whether the 3rd terminal is that first terminal allows to insert the user who calls out;
The 3rd judging unit is that first terminal allows to insert the user who calls out if be used for the 3rd terminal, determines whether this calling of the 3rd terminal is urgent call;
Control unit is used for pointing out second terminal whether to need to answer the calling of the 3rd terminal when this calling of determining the 3rd terminal is urgent call.
8. device according to claim 7 is characterized in that, described memory cell is used to receive application and customizes customized information and the preservation that the terminal transmission that allows the insertion call function allows the insertion call function.
9. device according to claim 8 is characterized in that, the customized information that allows the insertion call function is that the terminal that the application customization allows to insert call function allows to insert the Subscriber Number of calling.
10. device according to claim 9 is characterized in that, the customized information that allows to insert call function also further comprises: the identifying code of the Subscriber Number correspondence that the insertion that allows is called out.
11. device according to claim 10, it is characterized in that, the 3rd judging unit, be used for being used to seek advice to the transmission of the 3rd terminal whether this calling is the voice messaging of urgent call, when receiving the identifying code that the 3rd terminal returns, allow to insert the identifying code that the identifying code in the customized information of calling out returns the 3rd terminal of receiving according to first terminal of preserving and verify, if the verification passes, this that then determine the 3rd terminal called out and is urgent call.
12. device according to claim 7, it is characterized in that, the 3rd judging unit, be used for being used to seek advice to the transmission of the 3rd terminal whether this calling is the voice messaging of urgent call, wherein, the button of user's input when voice messaging points out this to call out to urgent call, when receiving the urgent call that the 3rd terminal returns during corresponding key, this that then determine the 3rd terminal called out and is urgent call.
CN2009101806813A 2009-10-26 2009-10-26 Call processing method and call processing device Active CN101715028B (en)

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CN2009101806813A CN101715028B (en) 2009-10-26 2009-10-26 Call processing method and call processing device
PCT/CN2010/075853 WO2011050646A1 (en) 2009-10-26 2010-08-10 Method and device for processing call

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Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2011050646A1 (en) * 2009-10-26 2011-05-05 中兴通讯股份有限公司 Method and device for processing call
CN103379459A (en) * 2012-04-11 2013-10-30 国际商业机器公司 Method and device for selectively filtering incoming communications events
WO2014161398A1 (en) * 2013-10-18 2014-10-09 中兴通讯股份有限公司 Customized calling method and network device
CN107070859A (en) * 2011-02-03 2017-08-18 T移动美国公司 Emergency callback mode within a wireless communication network is preferred
CN109104535A (en) * 2018-09-30 2018-12-28 联想(北京)有限公司 A kind of information processing method, electronic equipment and system
WO2023025150A1 (en) * 2021-08-24 2023-03-02 华为技术有限公司 Call method, electronic device, and system
CN115996264A (en) * 2021-10-19 2023-04-21 北京小米移动软件有限公司 Telephone calling method, device, equipment and storage medium

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CN107148008A (en) * 2016-03-01 2017-09-08 中国移动通信集团辽宁有限公司 Call handover method, system, terminal and server

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US6771947B1 (en) * 2001-06-12 2004-08-03 Bellsouth Intellectual Property Corporation Method and system for call administration
CN101064752A (en) * 2006-04-29 2007-10-31 西安大唐电信有限公司 Method for realizing insertion call function
WO2007141804A1 (en) * 2006-06-06 2007-12-13 Sanjiv Agarwal Telephone apparatus and method of making and receiving calls with urgency tags
CN101715028B (en) * 2009-10-26 2013-08-07 中兴通讯股份有限公司 Call processing method and call processing device

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2011050646A1 (en) * 2009-10-26 2011-05-05 中兴通讯股份有限公司 Method and device for processing call
CN107070859A (en) * 2011-02-03 2017-08-18 T移动美国公司 Emergency callback mode within a wireless communication network is preferred
CN103379459A (en) * 2012-04-11 2013-10-30 国际商业机器公司 Method and device for selectively filtering incoming communications events
WO2014161398A1 (en) * 2013-10-18 2014-10-09 中兴通讯股份有限公司 Customized calling method and network device
CN104581621A (en) * 2013-10-18 2015-04-29 中兴通讯股份有限公司 Method and network equipment for customized call
CN109104535A (en) * 2018-09-30 2018-12-28 联想(北京)有限公司 A kind of information processing method, electronic equipment and system
WO2023025150A1 (en) * 2021-08-24 2023-03-02 华为技术有限公司 Call method, electronic device, and system
CN115996264A (en) * 2021-10-19 2023-04-21 北京小米移动软件有限公司 Telephone calling method, device, equipment and storage medium

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