CN101650853A - Visible self-service terminal - Google Patents
Visible self-service terminal Download PDFInfo
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- CN101650853A CN101650853A CN200910151074A CN200910151074A CN101650853A CN 101650853 A CN101650853 A CN 101650853A CN 200910151074 A CN200910151074 A CN 200910151074A CN 200910151074 A CN200910151074 A CN 200910151074A CN 101650853 A CN101650853 A CN 101650853A
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Abstract
The invention relates to a visible remote interactive self-service terminal capable of processing full-service and meeting requirements of manual intervention services as well as simple self services.The visible self-help service terminal comprises a control host machine, a remote voice and video system, a remote command interactive system, an account number reading and writing system, an identity authentication system and a financial business providing system, wherein the remote voice and video system is used for performing remote voice and video interaction with a manual service terminal; the remote command interactive system is used for performing interaction with the manual service terminal and a bank service background terminal; and the account number reading and writing system, theidentity authentication system and the financial business providing system can meet service requirements. A command system of the manual service terminal is used for performing command control on theremote self-service terminal; and the account number reading and writing system and the identity authentication system perform certificate authority through the bank service background terminal. The introduction of the remote voice and video system ensures that the self-help service terminal is safer and meets more service requirements.
Description
Technical field
The present invention relates to a kind of self-service terminal, particularly a kind of self-help bank's business service terminal with remote interaction function.
Background technology
Along with expanding economy, people's financial business demand is more and more in life.Traditional finance service means can't satisfy the business demand that rises suddenly and sharply day by day.Produced self-service financial service utensil in order to tackle this demand, to solve the problem of traditional financial service ability deficiency.In the self-service financial service utensil comparatively widespread use be the automated teller machine equipment, this kind mode have self-service 24-hour service a bit.The use of this kind mode has solved bank client greatly to the traditional financial method of service---and the dependence of sales counter manual service makes bank cashier can handle the higher business of added value.
The traditional bank site to offer cost higher, many zones are all handed in the life number by bank when selecting the site, and each bank outlets must satisfy the regulation of safety and minimum traffic personnel number.Therefore for remote, life area fewer in number, because sparsely populated, the demand in financial business does not reach the requirement of offering the traditional bank site, but bank needs to consider their demand again, for they provide service.Contradiction between workout cost, income and the intimate service becomes the difficult problem of each required consideration of bank service provider.
Though and present ATM (Automatic Teller Machine) can satisfy self-service financing service, it lays also needs to consider safety problem, also has problems in security for comparatively remote regional self-service utensil.The business that present in addition ATM (Automatic Teller Machine) can be handled also is comparatively simple, does not need the financial business of artificial examination, can only arrive bank outlets through manually handling for the business that needs manual intervention.
Summary of the invention
Technical matters to be solved by this invention is to provide a kind of full-service of can handling, and the business of the manual intervention of both can having satisfied the demand also can satisfy the self-service terminal of the visual long-distance interactive of simple self-service service needed.
This visible self-service terminal comprises main control system; Carry out the remote speech video system of remote speech video interactive and carry out mutual teleinstruction interactive system with the manual service terminal, and number of the account read-write system, identity authorization system and the financial business of satisfying business demand provide system with manual service terminal and bank service background terminal; Wherein, the order set of manual service terminal carries out instruction control to the remote self-help service terminal, and described number of the account reading system and identity authorization system information via bank service background terminal carry out Certificate Authority.
Preferably, described financial business provides system to comprise that spot assets treatment facility, cash withdrawal treatment facility, accounts information query facility, the self-service equipment of transferring accounts, bankbook information recognize equipment and bankbook and/or card and handle one or more equipment in the equipment.
Preferably, described identity authorization system comprises that cipher input equipment, human body biological characteristics extract one or more equipment in equipment and the authentication ids equipment.
Further, described human body biological characteristics extraction equipment comprises that fingerprint characteristic extracts equipment, palm print characteristics extracts one or more equipment in equipment, vein pattern extraction equipment and the iris feature extraction equipment.
Preferably, described remote self-help service terminal also comprises one or more equipment in electronic signature equipment, file scan equipment and the printing device.
Preferably, described remote self-help service terminal comprises the remote interaction requesting service.
Further, described remote interaction requesting service is a remote call-in system or sight video monitoring triggering system.
Implement the embodiment of the invention, have following beneficial effect:
The described journey interactive self-service bank system far away of the embodiment of the invention is owing to introduced the voice and video interactive system, make the bank counter personnel can with the client carry out long-range " face-to-face " mutual, thereby can handle some traditional Self-Service facility the business that can't finish.And make the transaction of self-service equipment become more safe and reliable, because the use of video system makes that the personnel of bank can long-range examination client identity authentication, and can supervise the client and carry out authentication.And can carry out business operation to the client by the personnel of video system bank and instruct, improve the bank service image.
Description of drawings
Fig. 1 is the applied environment synoptic diagram of visible self-service terminal provided by the invention.
Fig. 2 is that the manual service terminal is formed synoptic diagram among Fig. 1.
Fig. 3 is the composition synoptic diagram of visible self-service terminal provided by the invention.
Fig. 4 is the composition synoptic diagram that financial business shown in Figure 3 provides system.
Fig. 5 is the composition synoptic diagram of identity authorization system shown in Figure 3.
Fig. 6 is the composition synoptic diagram that human body biological characteristics shown in Figure 5 extracts equipment.
Fig. 7 is the service procedure figure of visible self-service terminal provided by the invention;
Fig. 8 is the particular flow sheet of S01 step shown in Figure 7.
Fig. 9 is the particular flow sheet of S02 step shown in Figure 7.
Figure 10 be S023 step shown in Figure 9 do not need the manual intervention business process map.
Figure 11 be S023 step shown in Figure 9 need the manual intervention business process map.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that is obtained under the creative work prerequisite.
Consult accompanying drawing 1, the applied environment of visible self-service terminal 03 comprises bank service background terminal 01, manual service terminal 02 and internet 04.A bank service background terminal 01 can carry a plurality of manual service terminals 02 and visible self-service terminal 03 according to the actual needs.And an artificial service terminal 02 can be responsible for a plurality of visible self-service terminals 03 as required.
Consult Fig. 2, manual service terminal 02 comprises main control system 021, remote speech video system 022 and teleinstruction interactive system 023.Wherein, remote speech video system 022 and teleinstruction interactive system 023 form command information intercommunication link with main control system 021 respectively.
Consult Fig. 3, visible self-service terminal 03 comprises that main control system 031, remote speech video system 032, number of the account read-write system 034, identity authorization system 035, teleinstruction 033 and financial business provide system 036.Wherein remote speech video system 032, number of the account read-write system 034, identity authorization system 035, teleinstruction interactive system 033 and financial business provide system 036 to form command information intercommunication link with main control system 031 respectively.
Particularly, described remote speech video system 022 comprises microphone, tone playing equipment, camera and image display, voice call and video capture and broadcast when satisfying the remote speech video.It is mutual to carry out voice and video by network 04 between the described remote speech video system 022,032, the teleinstruction interactive system 033 of 023 pair of visible self-service terminal 03 of teleinstruction interactive system of manual service terminal 02 is corresponding, and it is mutual to form teleinstruction.
Consult Fig. 4, described financial business provides system 036 can comprise spot assets treatment facility 0361, cash withdrawal treatment facility 0362, accounts information query facility 0363, the self-service equipment 0364 of transferring accounts, bankbook information according to demand and recognizes equipment 0365 and bankbook and/or card and handle one or more equipment in the equipment 0366 etc.Particularly, be main site for deposit business, financial business provides system 036 can only dispose spot assets treatment facility 0361; For the business of withdrawing the money is main site, and financial business provides system 036 can only dispose cash withdrawal treatment facility 0362; Consideration and actual needs according to cost may only provide the accounts information query function, and this financial business provides system's 036 needs configuration accounts information query facility 0363 to get final product so.And the site of handling the global function business for needs, financial business provides system 036 can dispose the said equipment fully, to satisfy the full-service demand for services.
Consult Fig. 5, for customer account safety, when handling, need carry out the client identity authentication in banking, identity authorization system 035 disposes cipher input equipment 0351 as required, human body biological characteristics extracts one or more equipment in equipment 0352 and the authentication ids equipment 0353 etc., particularly, human body biological characteristics extraction equipment 0352 can comprise that fingerprint characteristic extracts equipment 03521, palm print characteristics extracts one or more equipment in equipment 03522, vein pattern extraction equipment 03533 and the iris feature extraction equipment 03524.
Can set electronic signature equipment, file scan equipment, printing device according to business demand visible self-service terminal 03, concrete electronic signature equipment can be handwriting pad, along with the continuous development of electronics person's handwriting recognition technology, the electronics handwritten signature makes the finance self-help service provide more business to become possibility.File scan equipment is opened an account to the remote client provides the identity document copy to make, and handles the regulation that equipment makes that the long-range business of opening an account can realistic artificial teller be handled in conjunction with identity authorization system, electronic signature equipment, printing device and bankbook and/or card.
Further, visible self-service terminal 03 can also comprise the requesting service of initiating the remote speech video interactive to manual service terminal 02, and this requesting service can be a remote call-in system or sight video monitoring triggering system.Particularly, the remote call-in system comprises a request initiation button, the client initiates button by trigger request and sends the request of setting up the voice and video interactive link to main control system 031, main control system 031 instruction teleinstruction interactive system 033 initiates to set up the request of voice and video interactive link by network 04 to manual service terminal 02, manual service terminal 02 obtains request and replys, and finishes the foundation of voice and video interactive link.Continuous development along with sight video monitoring technology, video monitoring system is promptly sent the request of setting up the voice and video interactive link from trend main control system 031 according to the service range that scene judgement client enters visible self-service terminal 03, main control system 031 instruction teleinstruction interactive system 033 initiates to set up the request of voice and video interactive link by network 04 to manual service terminal 02, manual service terminal 02 obtains request and replys, and finishes the foundation of voice and video interactive link.
Further, for the safety of visible self-service terminal 03, visible self-service terminal 03 can be positioned over the enclosure space with certain safety guarantee.And be equipped with other security facilities.
The service procedure of above-mentioned remote self-help banking system is as follows:
Step S01: the client initiates the financial service request from visible self-service terminal 03 to manual service terminal 02, sets up the voice and video interactive link;
Step S02: manual service terminal 02 is assigned operational order according to client's demand for services to visible self-service terminal 03, finishes service response according to program;
Step S03: after the client leaves visible self-service terminal 03, disconnect the voice and video interactive link.
Particularly, step S01 sets up the video interactive link for the client by the remote call-in system and the manual service terminal 02 of visible self-service terminal 03, or, the sight video monitoring triggering system of client by visible self-service terminal 03 automatically and manual service terminal 02 set up the video interactive link.
More specifically, step S01 comprises following substep:
Step S011: the client initiates button by trigger request and sends the request of setting up the voice and video interactive link to main control system 031;
Step S012: main control system 031 instruction teleinstruction interactive system 033 initiates to set up the request of voice and video interactive link by network 04 to manual service terminal 02;
Step S013: manual service terminal 02 obtains request and replys, and finishes the foundation of voice and video interactive link.
Along with the continuous development of sight video monitoring technology, step S01 can realize as follows:
Step S01 ' video monitoring system is promptly sent the request of setting up the voice and video interactive link from trend main control system 031 according to the service range that scene judgement client enters visible self-service terminal 03;
Step S012 ' main control system 031 instruction teleinstruction interactive system 033 initiates to set up the request of voice and video interactive link by network 04 to manual service terminal 02;
Step S013 ' manual service terminal 02 obtains request and replys, and finishes the foundation of voice and video interactive link.
Particularly, step S02 comprises following substep:
Step S021: manual service terminal 02 obtain the customer service demand (such as: deposit, withdraw the money, transfer accounts or inquiry and account are offered);
Step S022: 02 pair of visible self-service terminal 03 of manual service terminal sends instruction control;
Step S023: visible self-service terminal 03 is finished service according to instruction control and is provided;
For common demand for services as: deposit, withdraw the money, transfer accounts or inquiry business, step S023 can comprise following substep particularly:
Step S0231: visible self-service terminal 03 obtains steering order fully automatically;
Step S0232: visible self-service terminal 03 obtains customer accounting code information by the number of the account read-write system;
Step S0233: visible self-service terminal 03 obtains the client identity authentication information by identity authorization system;
Step S0234: visible self-service terminal 03 is sent to bank service background terminal 01 with account information and authentication information;
Step S0235: 01 pair of account information of bank service background terminal and authentication information are carried out the relevance authentication;
Step S0236: 01 pair of associating information authentication of bank service background terminal is sent concrete service by the back to the remote self-help service terminal and is handled mandate;
Step S0237: visible self-service terminal 03 finishes that cash is taken in, cash outlay, transfer accounts or Query Information shows.
As the business of offering of bankbook and/or card account, step S023 can comprise following substep particularly for the financial business demand for services of artificial examination:
Step S0231 ': visible self-service terminal 03 obtains steering order;
Step S0232 ': visible self-service terminal 03 obtains client identity material copy by file scan equipment;
Step S0233 ': manual service terminal 02 is carried out customer information according to client identity material copy and is landed;
Step S0234 ': visible self-service terminal 03 will land customer information and set up related with the account information that desire sends bankbook and/or card;
Step S0235 ': visible self-service terminal 03 obtains the client identity authentication information by identity authorization system, and sets up related authentication relationship with the number of the account of desire transmission bankbook and/or card;
Step S0236 ': visible self-service terminal 03 is sent to the storage of bank service background terminal with account information and the authentication information that desire sends bankbook and/or card;
Step S0237 ': the bankbook of visible self-service terminal 03 and/or card are handled equipment transmission bankbook and/or are blocked to the client.
Further, step S02 comprises that also the remote self-help service terminal provides services request to handle the step of registration confirmed list by printing device to the client.
Obtaining the client identity authentication information in the above-mentioned steps can be that the client is by cipher input equipment such as Encryption Keyboard input authentication password according to equipment disposition, also can be to extract equipment, vein pattern extraction equipment or iris feature extraction equipment by line feature extraction equipment, palm print characteristics to set up biological characteristic authentication information, can also adopt electronic signature as authentication information by electronic signature equipment.Collection, transmission and the preservation of concrete authentication information are prior art, no longer prosecute its concrete use, method and principle herein.
Be example with a remote self-help service terminal below with request initiation button, Encryption Keyboard, cash recycle unit, file scan equipment and printing device, for the client provides the professional service procedure of withdrawing the money as follows:
Step S011: the client initiates button by trigger request and sends the request of setting up the voice and video interactive link to main control system 031;
Step S012: main control system 031 instruction teleinstruction interactive system 033 initiates to set up the request of voice and video interactive link by network 04 to manual service terminal 02;
Step S013: manual service terminal 02 acknowledges requests is also set up the voice and video interactive link.
Step S021: manual service terminal 02 obtains client's demand for services of withdrawing the money;
Step S022: 02 pair of visible self-service terminal 03 of manual service terminal sends steering order fully automatically;
Step S0231: visible self-service terminal 03 obtains steering order fully automatically;
Step S0232: visible self-service terminal 03 obtains customer accounting code information by the number of the account read-write system;
Step S0233: visible self-service terminal 03 obtains client's cipher authentication information by Encryption Keyboard;
Step S0234: visible self-service terminal 03 is sent to bank service background terminal 01 with account information and cipher authentication information;
Step S0235: 01 pair of account information of bank service background terminal and cipher authentication information are carried out the relevance authentication;
Step S0236: 01 pair of associating information authentication of bank service background terminal is sent the mandate of withdrawing the money by the back to the remote self-help service terminal;
Step S0237: visible self-service terminal 03 is finished cash outlay.Printing device writes down with bar to client trading as required.
Step S03: after the client leaves visible self-service terminal 03, disconnect the voice and video interactive link.
Actual, above-mentioned steps is that the client seeks artificial situation about helping when handling financial business, certainly, when if the client only carries out simple financial service demand, and do not needing under the artificial situation about helping, visible self-service terminal 03 need not to set up the voice and video link with manual service terminal 02, and visible self-service terminal 03 and the same self-service business handling of finishing of service mode that has automatic ATM now.
Have sight video monitoring system, vein pattern with one below and extract equipment, cash recycle unit, handwriting pad and electronic notebook identification equipment, file scan equipment and printing device and bankbook to handle the remote self-help service terminal of equipment be example, to provide account to offer professional service procedure as follows for the client:
Step S01 ': video monitoring system is promptly sent the request of setting up the voice and video interactive link from trend main control system 031 according to the service range that scene change judgement client enters visible self-service terminal 03;
Step S012 ': main control system 031 instruction teleinstruction interactive system 033 initiates to set up the request of voice and video interactive link by network 04 to manual service terminal 02;
Step S013 ': manual service terminal 02 obtains request and replys, and finishes the foundation of voice and video interactive link.
Step S021: manual service terminal 02 obtains the client and handles the demand for services of opening an account;
Step S022: 02 pair of visible self-service terminal 03 of manual service terminal sends instruction control;
Step S0231 ': visible self-service terminal 03 obtains steering order;
Step S0232 ': visible self-service terminal 03 obtains client identity material copy by file scan equipment;
Step S0233 ': manual service terminal 02 is carried out customer information according to client identity material copy and is landed;
Step S0234 ': visible self-service terminal 03 will land customer information and set up related with the account information that desire sends bankbook and/or card;
Step S0235 ': visible self-service terminal 03 obtains client's vein pattern authentication information by vein pattern extraction equipment, and sets up related authentication relationship with the number of the account of desire transmission bankbook and/or card; Adopt handwriting pad to obtain client's electronic signature handwriting characteristic as required as authentication information.
Step S0236 ': desire is sent the account information of bankbook to visible self-service terminal 03 and the related authentication relationship of client's vein pattern authentication information and/or electronic signature handwriting characteristic information is sent to the storage of bank service background terminal;
Step S0237 ': the bankbook of visible self-service terminal 03 is handled equipment transmission bankbook and/or is blocked to the client.
Step S03: after the client leaves visible self-service terminal 03, disconnect the voice and video interactive link.
The above is a preferred implementation of the present invention; should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the principle of the invention; can also make some improvements and modifications, these improvements and modifications also are considered as protection scope of the present invention.
Claims (7)
1, a kind of visible self-service terminal comprises main control system; Carry out the remote speech video system of remote speech video interactive and carry out mutual teleinstruction interactive system with the manual service terminal, and number of the account read-write system, identity authorization system and the financial business of satisfying business demand provide system with manual service terminal and bank service background terminal; Wherein, the order set of manual service terminal carries out instruction control to the remote self-help service terminal, and described number of the account reading system and identity authorization system information via bank service background terminal carry out Certificate Authority.
2, visible self-service terminal according to claim 1, it is characterized in that described financial business provides system to comprise that spot assets treatment facility, cash withdrawal treatment facility, accounts information query facility, the self-service equipment of transferring accounts, bankbook information recognize equipment and bankbook and/or card and handle one or more equipment in the equipment.
3, visible self-service terminal according to claim 1 is characterized in that, described identity authorization system comprises that cipher input equipment, human body biological characteristics extract one or more equipment in equipment and the authentication ids equipment.
4, visible self-service terminal according to claim 3, it is characterized in that described human body biological characteristics extraction equipment comprises that fingerprint characteristic extracts equipment, palm print characteristics extracts one or more equipment in equipment, vein pattern extraction equipment and the iris feature extraction equipment.
5, visible self-service terminal according to claim 1 is characterized in that, described remote self-help service terminal also comprises one or more equipment in electronic signature equipment, file scan equipment and the printing device.
6, visible self-service terminal according to claim 1 is characterized in that, described remote self-help service terminal comprises the remote interaction requesting service.
7, visible self-service terminal according to claim 6 is characterized in that, described remote interaction requesting service is a remote call-in system or sight video monitoring triggering system.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910151074A CN101650853A (en) | 2009-07-09 | 2009-07-09 | Visible self-service terminal |
| PCT/CN2010/075051 WO2011003353A1 (en) | 2009-07-09 | 2010-07-08 | Visualizaed self-service terminal, remote interactive self-help bank system and service method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200910151074A CN101650853A (en) | 2009-07-09 | 2009-07-09 | Visible self-service terminal |
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| Publication Number | Publication Date |
|---|---|
| CN101650853A true CN101650853A (en) | 2010-02-17 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN200910151074A Pending CN101650853A (en) | 2009-07-09 | 2009-07-09 | Visible self-service terminal |
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Cited By (15)
| Publication number | Priority date | Publication date | Assignee | Title |
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| WO2011003353A1 (en) * | 2009-07-09 | 2011-01-13 | 广州广电运通金融电子股份有限公司 | Visualizaed self-service terminal, remote interactive self-help bank system and service method |
| CN102306430A (en) * | 2011-08-04 | 2012-01-04 | 中国工商银行股份有限公司 | Self-help system and equipment for realizing AV (audio/video) integration |
| CN102855710A (en) * | 2012-09-14 | 2013-01-02 | 交通银行股份有限公司 | Method and system for remotely authenticating customer identity information |
| WO2013082946A1 (en) * | 2011-12-09 | 2013-06-13 | 华为技术有限公司 | Self-service terminal and system and transaction service method |
| CN104469287A (en) * | 2014-11-19 | 2015-03-25 | 中电长城(长沙)信息技术有限公司 | Virtual agent system for remote VTM and implementation method of virtual agent system |
| CN105069926A (en) * | 2015-08-19 | 2015-11-18 | 浪潮软件集团有限公司 | Counter service self-service realization method |
| CN106803316A (en) * | 2015-11-26 | 2017-06-06 | 浙江维融电子科技股份有限公司 | It is a kind of based on the VTM machines of multiple identities identifying system and its recognition methods |
| CN107272532A (en) * | 2017-07-05 | 2017-10-20 | 广东电网有限责任公司佛山供电局 | A kind of electric self-service terminal method for visually monitoring and platform |
| CN108171495A (en) * | 2018-01-08 | 2018-06-15 | 平安科技（深圳）有限公司 | Transfer account method, device, server and storage medium based on VTM |
| CN108345950A (en) * | 2018-03-07 | 2018-07-31 | 江苏国泰新点软件有限公司 | A kind of teleaction service terminal and business handling method |
| CN108364225A (en) * | 2018-01-24 | 2018-08-03 | 平安科技（深圳）有限公司 | A kind of self-service service activating method, system, equipment and storage medium |
| CN108376446A (en) * | 2018-02-02 | 2018-08-07 | 上海农村商业银行股份有限公司 | It is a kind of to carry out the method and system that deposit receipt renews using self-service device |
| CN110266812A (en) * | 2019-07-05 | 2019-09-20 | 中国工商银行股份有限公司 | Communication system and method in communication request component, outlet |
| CN110288777A (en) * | 2019-06-17 | 2019-09-27 | 江西睿创科技有限公司 | A kind of archives self-service query Printing machine with bio-identification function |
| CN115334461A (en) * | 2022-08-10 | 2022-11-11 | 国网山东省电力公司滨州供电公司 | One-chain calling system based on 4G module voice and transmission method thereof |
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2009
- 2009-07-09 CN CN200910151074A patent/CN101650853A/en active Pending
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| WO2011003353A1 (en) * | 2009-07-09 | 2011-01-13 | 广州广电运通金融电子股份有限公司 | Visualizaed self-service terminal, remote interactive self-help bank system and service method |
| CN102306430A (en) * | 2011-08-04 | 2012-01-04 | 中国工商银行股份有限公司 | Self-help system and equipment for realizing AV (audio/video) integration |
| WO2013082946A1 (en) * | 2011-12-09 | 2013-06-13 | 华为技术有限公司 | Self-service terminal and system and transaction service method |
| CN102855710A (en) * | 2012-09-14 | 2013-01-02 | 交通银行股份有限公司 | Method and system for remotely authenticating customer identity information |
| CN102855710B (en) * | 2012-09-14 | 2015-07-22 | 交通银行股份有限公司 | Method and system for remotely authenticating customer identity information |
| CN104469287A (en) * | 2014-11-19 | 2015-03-25 | 中电长城(长沙)信息技术有限公司 | Virtual agent system for remote VTM and implementation method of virtual agent system |
| CN104469287B (en) * | 2014-11-19 | 2017-10-17 | 中电长城(长沙)信息技术有限公司 | A kind of virtual seating system and its implementation for long-range VTM |
| CN105069926A (en) * | 2015-08-19 | 2015-11-18 | 浪潮软件集团有限公司 | Counter service self-service realization method |
| CN106803316A (en) * | 2015-11-26 | 2017-06-06 | 浙江维融电子科技股份有限公司 | It is a kind of based on the VTM machines of multiple identities identifying system and its recognition methods |
| CN107272532A (en) * | 2017-07-05 | 2017-10-20 | 广东电网有限责任公司佛山供电局 | A kind of electric self-service terminal method for visually monitoring and platform |
| CN108171495A (en) * | 2018-01-08 | 2018-06-15 | 平安科技（深圳）有限公司 | Transfer account method, device, server and storage medium based on VTM |
| WO2019134218A1 (en) * | 2018-01-08 | 2019-07-11 | 平安科技（深圳）有限公司 | Vtm-based transfer method and device, server, and storage medium |
| CN108171495B (en) * | 2018-01-08 | 2020-03-17 | 平安科技（深圳）有限公司 | Transfer method, device, server and storage medium based on VTM |
| CN108364225A (en) * | 2018-01-24 | 2018-08-03 | 平安科技（深圳）有限公司 | A kind of self-service service activating method, system, equipment and storage medium |
| CN108376446A (en) * | 2018-02-02 | 2018-08-07 | 上海农村商业银行股份有限公司 | It is a kind of to carry out the method and system that deposit receipt renews using self-service device |
| CN108345950A (en) * | 2018-03-07 | 2018-07-31 | 江苏国泰新点软件有限公司 | A kind of teleaction service terminal and business handling method |
| CN110288777A (en) * | 2019-06-17 | 2019-09-27 | 江西睿创科技有限公司 | A kind of archives self-service query Printing machine with bio-identification function |
| CN110266812A (en) * | 2019-07-05 | 2019-09-20 | 中国工商银行股份有限公司 | Communication system and method in communication request component, outlet |
| CN115334461A (en) * | 2022-08-10 | 2022-11-11 | 国网山东省电力公司滨州供电公司 | One-chain calling system based on 4G module voice and transmission method thereof |
| CN115334461B (en) * | 2022-08-10 | 2023-12-01 | 国网山东省电力公司滨州供电公司 | One-chain calling system based on 4G module voice and transmission method thereof |
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