CN101620716A

CN101620716A - Payment real-time question answering system and method

Info

Publication number: CN101620716A
Application number: CN200910060296A
Authority: CN
Inventors: （请求不公开姓名）
Original assignee: Individual
Current assignee: Individual
Priority date: 2009-08-07
Filing date: 2009-08-07
Publication date: 2010-01-06

Abstract

The invention relates to a payment real-time question answering system constructed by a social search method and an operation method thereof and is suitable for solving problems which cannot be solved by a machine search engine but is relatively urgent. The invention belongs to the field of the applications of the Internet, mobile phones and data processing and is the integration, the improvement and the development of the prior method. In the system, questions of questioners are transmitted to a certain number of answerers with possibility to answer the questions in a real-time mode. The answerers can directly answer the question and can also continue to transmit the questions to friends or contacts. Because an effective payment mode is set, the questioners and the answerers can also obtain corresponding economic benefits except participating in the question and answer activities, and the economic benefits can be continuously accumulated to increase over time so as to more powerfully push the answers of the questions in the system.

Description

Payment real-time question answering system and method

Technical field

The present invention relates to question answering system and socialization search.Belong to internet, mobile phone and data handling utility field, be to existing method comprehensive, improve and expand.And has inherent economic boost effect.

Background technology

Compare with the automatic search of machines such as Baidu, Google, the socialization search combines man-machine ability, has improved the degree of intelligence of Search Results.Question answering systems such as Baidu is known, Sina likes to ask are exactly a kind of application of this class socialization search.

Stimulate owing to lack certain economic and fame, the expert of every profession and trade is for knowing in Baidu, Sina likes to ask etc. that the enthusiasm of answering a question on the question answering system is not high.And the pattern that for the quizmaster of being badly in need of dealing with problems, Baidu is known, Sina likes to ask etc. can't provide answer in the shortest time, has also reduced the social benefit of question answering system to a great extent.

Twitter is called as the microblogging visitor at home, and possess the follower and, be widely used in each field such as social organization, enterprise's marketing and news gathering and editing by the function of real time communication between the follower, be a kind of emerging communications and circulation way.

In conjunction with the advantage of common question answering system and Twitter, and adding Economic Stimulus, is exactly the basis of generation of the present invention.

Summary of the invention

The objective of the invention is to set up a kind of question answering system of doulbe-sides' victory.Be the answer that the quizmaster can obtain problem fast, also may obtain economic interests simultaneously; The answerer is willing to answer a question as soon as possible, also can obtain economic interests simultaneously.

The present invention includes as lower module:

One, Registering modules.Registered user's title, phone number, Email, IM software (as QQ) number, BBS user name, Blog user name, SNS community (as Facebook) user name, microblogging visitor (as Twitter) etc.Industry (as casting) and the specialty (as higher geometry) selecting simultaneously oneself to be good at are most classified, every day receptible problem quantity, and fill in the keyword (as happy female voice) that some are paid close attention to oneself, fill in own interested reward scope (such as more than 50 yuan).

Two, paying binding module.User voluntarily one of following several numbers of binding is used as oneself way of paying: the bank's card number of oneself, the mobile phone card number that can pay, the means of payment (as Alipay) number etc.

Three, question and answer module.Flow process is as follows:

1, the user puts question to.Put question to industry or career field, keyword, closing time, the issue amount of money that the user selects problem, receive the mode answered and (check by this website and be essential option, by SMS, Email, IM software, SNS community, microblogging visitor etc. is option), import problem content (being less than 70 words usually) back point then and determine issue.

2, system will take off and put question to the free issue amount of money of user as distribution cost.

3, system is real-time transmitted to those industries or user's that be complementary, that when and where matches such as career field, keyword answer user with problem, and problem will appear on this answer hurdle, website and the respective communication instrument (SMS, Email, IM software, BBS, Blog, SNS community, microblogging visitor etc.).

4, be ready that the answer user who answers this problem answers and submit to answer in this answer hurdle, website or respective communication instrument.If can't answer, the answer user also can be transmitted to problem friend of oneself and the contact person in the means of communication.These people can answer a question equally and answer is returned to the answer user, and system will gather answer to be given to automatically again puts question to the user.

5, put question to the user before closing time, to check all answer answers, selects to select answer in the optimum and conduct of answer the most fast, also can select several answers simultaneously.

If 6 put question to user's non-selected answer in closing time, then help to select by system and system's customer service.

7, system will put question to the distribution cost of user's payment to distribute to the answer user (comprising user who directly receives problem and the user who receives problem by forwarding) of selected answer automatically, and extract a certain proportion of deduction.

Four, search module.Put question to the user before enquirement also can to before the Question Log that keeps of system search for.The particular content of checking Search Results needs to pay, and the enquirement user and the answer user of this problem given in its expense allocation, and system extracts a certain proportion of deduction.

Embodiment

In conjunction with content of the present invention, below be example at flew to the same day nearest one class of aircraft in Shanghai of nonlocal railway station desire inquiry with certain user A, concrete implementation step is provided:

1, user A has registered user name and the Alipay binding of oneself in advance.

2, after user A detrains, according to routine, dial local 114 inquiry aircraft ticket office or airline's phones possibly, inquiry flight situation and railway station are to the distance on airport, traffic congestion degree etc., own then which flight of judgement purchase.Use after the native system, user A need only fill in the question answering system on mobile phone that " I am certain railway station now, is which flight the fastest to Shanghai? ", select to send behind 50 yuan of amount of money.

3, very fast, thousands of local users have received this help information.Wherein every day reply " please subscribe the 3A6701 flight, the west side is seized the opportunity a big bus and come at the train station then, and normal condition arrives afterwards changes board from the value machine and finish about half an hour " from mobile phone immediately near go to work to the airport railway station airport technician.

4, user A receives this answer message and chooses immediately to selecting answer eventually.Within 10 minutes, book tickets smoothly and climbed up the other airport limousine in railway station.

5, that airport technician's account has also increased by 40 yuan immediately.

6, user B just in time searched for after 5 minutes and views this question and answer.Go 5 yuan through button, user B also books tickets smoothly and takes advantage of big bus to hurry to the airport.

It more than is exactly a practical application example of the present invention.

The present invention is powerless and urgent problem for the machine search engine, can solve accurately rapidly.Owing to comprised Economic Stimulus, more can make the running of total system continuous and effective.

Claims

1, a kind of payment real-time question answering system is characterized in that, comprising:

Registering modules: be used for user's registration, and write down its contact method, categories of interest and keyword etc.

Paying binding module: the way of paying that are used for user bound.

Question and answer module: the enquirement and the answer that are used for the user.

Search module: be used for the existing question and answer that the user search system writes down.

2, a kind of method of the real-time question and answer that realize paying is characterized in that, comprising:

Receive user's registration information and storage, described information comprises customer contact mode, categories of interest and keyword etc.

The way of paying of user bound, the pre-post-pay paystation of user just can put question to or search for.

Receive the user and put question to, give only answer user on parameters such as time, place, classification by various communication mode real time communications problem.

Answer the user answer a question.

Put question to the user to receive answer and select only answer.

3, method as claimed in claim 2, it is characterized in that, the contact method of user's registration is not limited to system self, also comprises: phone number, Email, IM software (as QQ) number, BBS user name, Blog user name, SNS community (as Facebook) user name, microblogging visitor (as Twitter) etc.

4, method as claimed in claim 2 is characterized in that, the pre-post-pay paystation of user just can put question to or search for, and its paying is used for problem is propagated into answer user's process, rather than is equal to the expense of buying answer.

5, method as claimed in claim 2 is characterized in that, the answer user can also be transmitted to problem friend of oneself or the contact person in the described contact method of claim 3 except that oneself is directly answered a question.If these people have answer to reply, all will be forwarded to automatically and put question to the user.

6, method as claimed in claim 2, it is characterized in that, after puing question to the user to receive answer and select only answer, system will distribute distribution cost as claimed in claim 4 to be assigned to all selected answer users automatically, comprise direct answer user and the answer user who answers a question by forwarding.

7, method as claimed in claim 2 is characterized in that, if put question to user's non-selected answer in closing time, is then helped to select by system and system's customer service.

8, a kind of method that realizes the paid search Question Log is characterized in that, comprising:

Search subscriber can be checked any Question Log in the Search Results, but must pay certain expense.This expense will be distributed to the enquirement user and the middle choosing of the question and answer of being opened by point and answer the user.