CN102722780A - One-to-one on-line investment consultation system - Google Patents
One-to-one on-line investment consultation system Download PDFInfo
- Publication number
- CN102722780A CN102722780A CN2012101541443A CN201210154144A CN102722780A CN 102722780 A CN102722780 A CN 102722780A CN 2012101541443 A CN2012101541443 A CN 2012101541443A CN 201210154144 A CN201210154144 A CN 201210154144A CN 102722780 A CN102722780 A CN 102722780A
- Authority
- CN
- China
- Prior art keywords
- expert
- module
- consulting
- user
- consultation
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Abstract
The invention discloses a one-to-one on-line investment consultation system, which comprises a consultation client and a consultation server, wherein the consultation client is connected with the consultation server through a network; the consultation client comprises a user authentication module, a consultation information selection module, a consultation charging module, an expert consultant connection module and an expert service grading module; after the expert consultant connection module is connected with a corresponding expert which is required to be consulted about information, the expert communicates with the user on line; and after consulting the expert, the user can grade one-to-one service which is provided by the expert through the expert service grading module. In the mode, the one-to-one on-line investment consultation system has the advantages that the user can have enough time to perform in-depth and repeated consultation about investment issues which are required to be consulted until the user gets a satisfactory answer; and the system supervises each consultation process and employs a user grading system, so the quality of service of the expert and the effectiveness of consultation are improved, and good reference is provided for the user during expert selection.
Description
Technical field
The present invention relates to the advisory system field, particularly relate to a kind of advisory system of online investment one to one.
Background technology
The business of expert's on-line consulting and mode occur already, and all there is this type of business domestic a lot of health, a dealing type website, and financing investment type website is no exception.But no matter all can't produce the result who makes the consultant satisfied, be the instant online communication instrument or the question and answer of message board pattern, all can't let expert and patient can express accurately, understands mutually.Because the defective of following each side has caused the generation of this present situation:
1, the defective on the communication way: immediate communication tool can let the many easily bouts of patient and expert link up; But the relation of one-to-many simultaneously often between expert and the consultant; Promptly expert deals with multidigit user's consulting at one time in the section possibly; Though efficient is high, achievement is not obvious;
Though 2, the message board pattern can let the expert have the more sufficient time to answer a question, because quantity is various, the expert also puts often and promptly ends, and can not satisfy users' demand at all;
3, the defective of consulting result and oversight mechanism: do not have certain oversight mechanism to retrain expert and consultant, cause occurring a lot of boring problems, and expert's answer result can not let the consultant satisfied.
Summary of the invention
The technical matters that the present invention mainly solves provides a kind of advisory system of online investment one to one, can realize deep one to one, consulting repeatedly, improves consultation quality and efficient, also has supervision expert's function simultaneously.
For solving the problems of the technologies described above; The technical scheme that the present invention adopts is: a kind of advisory system of online investment one to one is provided; Comprise: consulting client, consulting service device, said consulting client is connected with the consulting service device through network, and said client comprises
Subscriber authentication module carries out authentication through subscriber authentication module with customer information, gets into this on-line consulting system behind the identity validation;
Consultation information is selected module, and the information through the user need to select consulting is forwarded to the consulting service device with consultation information;
Consulting charge module, this module are confirmed the consultant expenses that the user need pay, and whether are paid by the own selection of user that payment then continues consulting according to the consultation information that user in the consulting service device selects, nonpayment then finishes consulting;
Consultant expert's link module, pay successfully after, connect the corresponding expert that the user needs consultation information through link module, the expert links up with user's line, is reached for the purpose that the user provides advice and serves;
The expert serves the marking module, and after consulting was accomplished, the user can be through this module to marking for its expert who serves one to one.
In preferred embodiment of the present invention, said consultant expert's link module comprises the corresponding project expert of automatic distribution unit, appoint the experts unit.
In preferred embodiment of the present invention, the service marking module after the corresponding each service of said each expert is accomplished is provided with a star rating module.
In preferred embodiment of the present invention, chat through chat software text chat or dialogic voice between said expert and the user.
In preferred embodiment of the present invention, said consultant expert's link module also is provided with to be waited in line to remind.
The invention has the beneficial effects as follows: the present invention's online investment advisory system one to one adopts man-to-man dialogue mode, and the consultant has the enough time to go deep into consulting repeatedly to the investment problem that needs consulting, knows to obtain till the satisfied answer; System all supervises and adopts user's system of giving a mark to each consultation process, improve expert's the service quality and the validity of consulting, also be user's reference preferably of raising when the selection expert.
Embodiment
Set forth in detail in the face of preferred embodiment of the present invention down, thereby protection scope of the present invention is made more explicit defining so that advantage of the present invention and characteristic can be easier to it will be appreciated by those skilled in the art that.
The embodiment of the invention comprises:
A kind of advisory system of online investment one to one comprises: consulting client, consulting service device, and said consulting client is connected with the consulting service device through network, and said client comprises
Subscriber authentication module carries out authentication through subscriber authentication module with customer information, gets into this on-line consulting system behind the identity validation;
Consultation information is selected module, and the information through the user need to select consulting is forwarded to the consulting service device with consultation information;
Consulting charge module, this module are confirmed the consultant expenses that the user need pay, and whether are paid by the own selection of user that payment then continues consulting according to the consultation information that user in the consulting service device selects, nonpayment then finishes consulting; Said consultant expert's link module comprises the corresponding project expert of automatic distribution unit, appoint the experts unit.The user can select the expert according to the requirement of oneself, and selectivity is strong.
Consultant expert's link module, pay successfully after, connect the corresponding expert that the user needs consultation information through link module, the expert links up with user's line, is reached for the purpose that the user provides advice and serves; , convenient and efficient between said expert and the user through chat software text chat or dialogic voice chat.Said consultant expert's link module also is provided with to be waited in line to remind.Let the clear and definite stand-by period of user, rationally arrange the time.
The expert serves the marking module, and after consulting was accomplished, the user can be through this module to marking for its expert who serves one to one.Service marking module after the corresponding each service of said each expert is accomplished is provided with a star rating module.Through star rating supervision expert service quality, also be convenient to the user simultaneously and select to serve specialty and good expert.
The present invention's online investment advisory system one to one adopts man-to-man dialogue mode, and the consultant has the enough time to go deep into consulting repeatedly to the investment problem that needs consulting, knows to obtain till the satisfied answer; System all supervises and adopts user's system of giving a mark to each consultation process, improve expert's the service quality and the validity of consulting, also be user's reference preferably of raising when the selection expert.
The above is merely embodiments of the invention; Be not so limit claim of the present invention; Every equivalent structure or equivalent flow process conversion that utilizes description of the present invention to do; Or directly or indirectly be used in other relevant technical fields, all in like manner be included in the scope of patent protection of the present invention.
Claims (5)
1. an online investment advisory system one to one is characterized in that, comprising: consulting client, consulting service device, and said consulting client is connected with the consulting service device through network, and said client comprises
Subscriber authentication module carries out authentication through subscriber authentication module with customer information, gets into this on-line consulting system behind the identity validation;
Consultation information is selected module, and the information through the user need to select consulting is forwarded to the consulting service device with consultation information;
Consulting charge module, this module are confirmed the consultant expenses that the user need pay, and whether are paid by the own selection of user that payment then continues consulting according to the consultation information that user in the consulting service device selects, nonpayment then finishes consulting;
Consultant expert's link module, pay successfully after, connect the corresponding expert that the user needs consultation information through link module, the expert links up with user's line, is reached for the purpose that the user provides advice and serves;
The expert serves the marking module, and after consulting was accomplished, the user can be through this module to marking for its expert who serves one to one.
2. the advisory system of online investment one to one according to claim 1 is characterized in that, said consultant expert's link module comprises the corresponding project expert of automatic distribution unit, appoint the experts unit.
3. the advisory system of online investment one to one according to claim 1 is characterized in that, the service marking module after the corresponding each service of said each expert is accomplished is provided with a star rating module.
4. the advisory system of online investment one to one according to claim 1 is characterized in that, chats through chat software text chat or dialogic voice between said expert and the user.
5. the advisory system of online investment one to one according to claim 1 is characterized in that, said consultant expert's link module also is provided with to be waited in line to remind.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012101541443A CN102722780A (en) | 2012-05-18 | 2012-05-18 | One-to-one on-line investment consultation system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012101541443A CN102722780A (en) | 2012-05-18 | 2012-05-18 | One-to-one on-line investment consultation system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN102722780A true CN102722780A (en) | 2012-10-10 |
Family
ID=46948528
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2012101541443A Pending CN102722780A (en) | 2012-05-18 | 2012-05-18 | One-to-one on-line investment consultation system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN102722780A (en) |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103279884A (en) * | 2013-06-19 | 2013-09-04 | 沈文策 | Consultation service providing method and system |
| CN103401873A (en) * | 2013-08-07 | 2013-11-20 | 上海法度网络科技有限公司 | System and method for realizing stream media expert service based on network |
| CN104333597A (en) * | 2014-11-11 | 2015-02-04 | 湖北中网科技有限公司 | IT online service system and method |
| CN106375828A (en) * | 2016-08-30 | 2017-02-01 | 胡峰 | Human-computer interaction method based on artificial intelligence |
| CN109670134A (en) * | 2018-12-25 | 2019-04-23 | 合肥高新云制造研究院 | A kind of business administration and informationization consulting manage platform |
| CN109829709A (en) * | 2019-01-15 | 2019-05-31 | 深圳市云歌人工智能技术有限公司 | The method, apparatus and storage medium of voice communication expense are set |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101620716A (en) * | 2009-08-07 | 2010-01-06 | 丘雷 | Payment real-time question answering system and method |
| CN102081617A (en) * | 2009-11-26 | 2011-06-01 | 英业达股份有限公司 | Online consultation method and system |
| CN202094934U (en) * | 2011-02-28 | 2011-12-28 | 北京网银神州科技有限公司 | Knowledge transaction system |
-
2012
- 2012-05-18 CN CN2012101541443A patent/CN102722780A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101620716A (en) * | 2009-08-07 | 2010-01-06 | 丘雷 | Payment real-time question answering system and method |
| CN102081617A (en) * | 2009-11-26 | 2011-06-01 | 英业达股份有限公司 | Online consultation method and system |
| CN202094934U (en) * | 2011-02-28 | 2011-12-28 | 北京网银神州科技有限公司 | Knowledge transaction system |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103279884A (en) * | 2013-06-19 | 2013-09-04 | 沈文策 | Consultation service providing method and system |
| CN103401873A (en) * | 2013-08-07 | 2013-11-20 | 上海法度网络科技有限公司 | System and method for realizing stream media expert service based on network |
| CN104333597A (en) * | 2014-11-11 | 2015-02-04 | 湖北中网科技有限公司 | IT online service system and method |
| CN106375828A (en) * | 2016-08-30 | 2017-02-01 | 胡峰 | Human-computer interaction method based on artificial intelligence |
| CN109670134A (en) * | 2018-12-25 | 2019-04-23 | 合肥高新云制造研究院 | A kind of business administration and informationization consulting manage platform |
| CN109829709A (en) * | 2019-01-15 | 2019-05-31 | 深圳市云歌人工智能技术有限公司 | The method, apparatus and storage medium of voice communication expense are set |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102722780A (en) | One-to-one on-line investment consultation system | |
| CN107240002B (en) | Electric power transaction method and device and micro-grid system | |
| CN102609852A (en) | Implementation method of printing e-commerce platform for remote printing | |
| CN102117455A (en) | Mobile terminal browser-based secure payment method and system | |
| CN109410053B (en) | Education service transaction supervision full life cycle management method based on alliance chain technology | |
| CN107111829A (en) | Online transaction integration merges accumulation, confirms system and method | |
| CN104517212A (en) | Specific field information service transaction realization method and system | |
| CN109034406A (en) | A kind of enterprise's electric power repair reporting system based on cell phone application | |
| CN107730398A (en) | The recommendation method, apparatus and storage medium of electricity consumption charging mode | |
| CN109102084A (en) | A kind of electric power repair reporting system based on cell phone application | |
| CN109754337A (en) | A kind of household services optimization method based on block chain technology | |
| CN113379485A (en) | Demand response bidding trading method and system based on Hash algorithm and secondary quotation | |
| Rey-Moreno et al. | Co-designing a billing system for voice services in RuralSouth Africa: lessons Learned | |
| CN108520477A (en) | A kind of community management method and system based on wechat public service platform | |
| CN105844503A (en) | Service terminal for power marketing | |
| JP2011095920A (en) | Overseas remittance system and overseas remittance method | |
| CN107506934A (en) | Put on record method and the corresponding network system of a kind of Immovable Property Registration | |
| CN105069630A (en) | Method and apparatus for obtaining industrial professional knowledge guidance | |
| CN110992085A (en) | Mobile terminal system for power utilization inquiry and statistics | |
| Mählmann et al. | Analysis and discussion of critical success factors of E-mobility interconnected IS infrastructure | |
| McGuire et al. | Institutionalising a national approach to performance reporting: Lessons from two decades of experience with the report on government services | |
| Bhatnagar | Exploring conditions for delivery of successful m-government services to the bottom of the pyramid (BoP) in India | |
| CN103985035A (en) | Network social system with payment function | |
| Samarajiva et al. | Improving measurement of progress toward Target 10 of the World Summit on Information Society (WSIS) | |
| Hussaini | Deploying a systemic communication strategy for large and complex programs in IT environment: A systems and cybernetics perspective |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20121010 |