CN101431761A - Network fault reporting method, equipment and system - Google Patents
Network fault reporting method, equipment and system Download PDFInfo
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- CN101431761A CN101431761A CNA2007101771247A CN200710177124A CN101431761A CN 101431761 A CN101431761 A CN 101431761A CN A2007101771247 A CNA2007101771247 A CN A2007101771247A CN 200710177124 A CN200710177124 A CN 200710177124A CN 101431761 A CN101431761 A CN 101431761A
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Abstract
The invention discloses a terminal device, comprising: an information obtaining module of geographical position, used for obtaining the information of the current geographical position; a type judging module of network signal failure, used for obtaining the failure information of the current network signal and ensuring the type of the current network signal failure according to the failure information; a reporting judging module of network signal failure, used for ensuring whether to report the network signal failure to a server according to the information of the current geographical position and generating the information of the network signal failure according to the information of the current geographical position and the type of the current network signal failure when reporting is ensured; a reporting module of network signal failure formation, used for reporting the information of the network signal failure to the server when the current network signal returns to normal. The invention also discloses a method for reporting network failure, a server, as well as a control method and communication system for reporting network failure. The application of the invention can improve the reliability of reporting network failure.
Description
Technical field
The present invention relates to communication technical field, relate in particular to method, equipment and the system of network fault reporting.
Background technology
Signal of communication usually can be subjected to the obstruct of complex-terrain, pile and influence network quality, also may be subjected to the quantitative limitation of the cell base station number of channel and the phenomenon that speech quality descends even goes offline occurs.
Existing monitoring network quality measure is often adopted and is sent the special messenger to carry the method that Special Equipment removes the detection network signal.Do taking time and effort like this, and real-time can not get ensureing.Particularly when network signal interrupts, adopt said method to be difficult to accomplish this failure condition of real time record.
A kind of driver test system that is used for mobile communications network is provided in the prior art, this system adopts the working method of client/server, mode by embedded driver test system client software in commercial mobile phone, the commercial mobile phone that allows among the mobile network all have positioning function can send to server with the relevant parameter and the data of the reflection network quality that receives, become " drive test mobile phone ", follow-uply the data that mobile phone reports are handled by server, thus assessment place mobile network's performance.Can significantly reduce the required human and material resources of drive test.
The inventor finds that there is following deficiency in above-mentioned prior art in realizing process of the present invention:
The processing of network signal quality decision-making mainly rests on the processing to the quality of the network signal of moment, and reports the control of depending on server opportunity, and the network signal that reports like this can not well reflect the situation of network failure.What the network signal quality processing server mainly reflected is the network quality that server issues the moment of acquired signal.When network broke down, terminal can not receive the control command of server, thus fault message that also can't report network.And then the processing of server device also can't embody the real-time fault state of class of wireless network.Therefore, server process result just reflects the network quality under the situation that signal is arranged, and can't reflect network conditions really.
On the other hand, processing logic for server side is fairly simple, do not consider safety, the real-time report network quality, to the network neither one feedback mechanism after operator's reparation, these data just as the system of a simple signal quality (and the sort signal quality is not have and the signal fault of network disconnection), are not processed into the result that the help of making a strategic decision can be provided for the network operator with data.
Therefore, operator is badly in need of a kind of reliable method and obtains more information to promote the network quality construction the data deficiency tap/dip deep into of network signal situation.
Summary of the invention
The embodiment of the invention provides a kind of method, equipment and system of network fault reporting, in order to improve the reliability of network fault reporting.
The embodiment of the invention provides a kind of terminal equipment, comprising:
The geographical location information acquisition module is used to obtain current geographic position information;
Network signal failure mode judge module is used to obtain the fault message of current network signal, according to described fault message, determines current network signal fault kind;
The network signal fault reports judging module, be used for according to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind;
Network signal failure message reporting module is used for recovering just often at the current network signal, reports described network signal failure message to server.
The embodiment of the invention also provides a kind of method of network fault reporting, and this method comprises:
Obtain the fault message of current geographic position information and current network signal;
According to described fault message, determine current network signal fault kind;
According to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind;
Recover just often at the current network signal, report described network signal failure message to server.
The embodiment of the invention also provides a kind of server, comprising:
The configuration service module is used for issuing configuration information to terminal equipment, and described configuration information comprises the mode that reports of network signal failure message;
Network signal failure message upstream data receiver module is used for the network signal failure message that receiving terminal apparatus reports by the mode of described configuration information indication.
The embodiment of the invention also provides a kind of control method of network fault reporting, and this method comprises:
Issue configuration information to terminal equipment, described configuration information comprises the mode that reports of network signal failure message;
The network signal failure message that the mode that receiving terminal apparatus is indicated by described configuration information reports.
The embodiment of the invention also provides a kind of communication system, comprises terminal equipment and server, wherein:
Terminal equipment is used to obtain the fault message of current geographic position information, current network signal, the configuration information that server provides, and described configuration information comprises the mode that reports of network signal failure message; According to described fault message, determine current network signal fault kind; According to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind; Recover just often at the current network signal, the mode that reports of indicating by described configuration information reports described network signal failure message to server;
Server issues described configuration information to terminal equipment; And, the network signal failure message that the mode that receiving terminal apparatus is indicated by described configuration information reports.
In the embodiment of the invention, terminal equipment obtains the fault message of current geographic position information and current network signal; According to described fault message, determine current network signal fault kind; According to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind; Recover just often at the current network signal, report described network signal failure message to server, thereby make terminal equipment report the network of relation problem from the trend server, need not manual intervention, improved the reliability that reports according to current network state.Not enough or signal quality occurs when unusual at channel, terminal equipment can be noted the geographical location information and the failure cause of fault spot, when network signal recovers just often can be reported to server, allow operator can understand the current network signal(l)ing condition in real time, promote the networking of operator.And terminal equipment can be determined current network signal fault kind according to fault message, can provide the fault message of operator's care for server, to improve monitoring efficiency.
In the embodiment of the invention, server issues configuration information to terminal equipment, and described configuration information comprises the mode that reports of network signal failure message; The network signal failure message that the mode that receiving terminal apparatus is indicated by described configuration information reports, thereby make the server can be by issuing configuration information, the mode that reports to terminal equipment is configured, the mode that promptly can control terminal whether reports, reports, the content that reports etc., thus the robustness that reports mode strengthened.By the control to terminal equipment, server can also be monitored the network condition of different periods or different location targetedly.
Description of drawings
Fig. 1 is the structural representation of terminal equipment in the embodiment of the invention;
Fig. 2 obtains the go forward side by side process chart of row cache of geographical location information for geographical location information acquisition module in the embodiment of the invention;
Fig. 3 is the schematic diagram that the geographical location information acquisition module adopts round-robin queue's mode buffer memory geographical location information in the embodiment of the invention;
Fig. 4 is the flow chart of network signal failure mode judge module handling failure in the embodiment of the invention;
Fig. 5 reports judging module to carry out the flow chart that the network signal fault reports decision process for network signal fault in the embodiment of the invention;
Fig. 6 reports the flow chart of processing for network signal failure message reporting module in the embodiment of the invention;
Fig. 7 is the process chart of network fault reporting in the embodiment of the invention;
Fig. 8 is the structural representation of server in the embodiment of the invention;
Fig. 9 is the schematic diagram of network signal failure message upstream data receiver module network signal screen signal fault message in the embodiment of the invention;
Figure 10 is the schematic diagram of downlink control channel in the embodiment of the invention;
The schematic diagram that Figure 11 carries out accident analysis for failure analysis module in the embodiment of the invention;
Figure 12 is the schematic diagram that shows service module in the embodiment of the invention;
The schematic diagram that Figure 13 makes a strategic decision for decision service module in the embodiment of the invention;
Figure 14 is the mutual schematic diagram of decision service module and configuration service module in the embodiment of the invention;
The schematic diagram that Figure 15 is configured for configuration service module in the embodiment of the invention;
The process chart that Figure 16 reports for Control Network fault in the embodiment of the invention.
Embodiment
Below in conjunction with Figure of description the embodiment of the invention is elaborated.
As shown in Figure 1, in the embodiment of the invention, terminal equipment comprises: geographical location information acquisition module, network signal failure mode judge module, network signal fault report judging module, network signal failure message reporting module.
Wherein, the geographical location information acquisition module is used to obtain current geographic position information.
Network signal failure mode judge module is used to obtain the fault message of current network signal, according to fault message, determines current network signal fault kind.
The network signal fault reports judging module, be used for according to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind.
Network signal failure message reporting module is used for recovering just often at the current network signal, to server report network signal fault message.
Among the embodiment, in order to ensure validity and reliability, the geographical location information acquisition module can comprise: the first geographical location information acquiring unit, be used for (Global Positioning System by GPS, global positioning system) obtains current geographic position information, or obtain current geographic position information by the base station aided positioning system in this equipment.Under normal conditions, GPS can provide enough accurate information.Under the disabled situation of GPS, then utilize the geographical location information service function of existing base station aided positioning system in this equipment that current location information is provided.
The geographical location information acquisition module comprises: buffer unit is used for the geographical location information that buffer memory obtains; The second geographical location information acquiring unit is used for calculating current geographic position information according to the geographical location information that has been buffered when the base station aided positioning system by GPS and this equipment all can't obtain the geographical location information of current location.
The geographical location information acquisition module comprises: record cell, be used for when the base station aided positioning system by GPS and this equipment all can't provide effective geographical location information, and the record current geographic position information is a disarmed state.
As shown in Figure 2, to obtain the go forward side by side handling process of row cache of geographical location information as follows for the geographical location information acquisition module:
Step 21, geographical location information acquisition module determine whether and can obtain current geographic position information by GPS, if execution in step 22 then, otherwise execution in step 23.
Step 22, geographical location information acquisition module obtain the current geographic position information row cache of going forward side by side.
Step 23, geographical location information acquisition module determine whether and can obtain current geographic position information by the base station aided positioning system in this equipment, if execution in step 22 then, otherwise execution in step 24.
Step 24, geographical location information acquisition module determine and can't obtain current geographic position information by the base station aided positioning system in GPS and this equipment that the record current geographic position information is a disarmed state.
The geographical location information acquisition module can comprise by buffer unit: the first buffer memory subelement, be used for the default time interval, and obtain the geographical location information row cache of going forward side by side.The geographical location information acquisition module can be with time interval t buffer memory n secondary data.Under the situation of the geographical location information that can't obtain current location, can extrapolate current geographic position information according to being buffered n geographical location information data.
Time interval t and buffer memory frequency n need set in advance.For fear of cause calculating that the information of current location is accurate inadequately owing to time granularity is excessive, time interval t is unsuitable long.For fear of because historical information is long and can't provide effective information apart from the current time, the buffer memory frequency n is unsuitable excessive; Simultaneously less and can't extrapolate current location information for fear of information that can reference, the buffer memory frequency n is also unsuitable too small.
The geographical location information acquisition module can the second buffer memory subelement, is used to adopt round-robin queue's mode buffer memory geographical location information, carries out buffer memory as shown in Figure 3 in round-robin queue's mode.
As shown in Figure 4, among the embodiment, the flow process of network signal failure mode judge module handling failure is as follows:
Step 41, network signal failure mode judge module obtain the fault message of current network signal.
Step 42, network signal failure mode judge module are determined current network signal fault kind according to the fault message that obtains.
Wherein, network signal failure mode judge module comprises: judging unit, the current network signal fault kind that is used to determine is: signal does not have covering, poor signal quality, signal quality and data channel link instability, sub-district voice channel deficiency, the sub-district control channel is not enough one of them.
Terminal equipment shown in Figure 1 also comprises: the network failure information storage module is used to store geographical location information and the network signal failure mode that generates the network signal failure message.
Among the embodiment, the network failure information storage module is with being documented in the time period Δ T, and geographical location information that once reported and network signal failure mode, this module can be Database Systems, and multiple implementation can be arranged.
Use more embedded database that SQLite is arranged, it is a kind of strong embedded RDBM Relational Data Base Management system with a small-sized C storehouse exploitation, the rich data bank interface is provided, and, for example support multilist and index, affairs, view, triggering and a series of user interface and driving to most of supports of SQL92.
The network signal fault reports judging module to comprise: first decision unit is used for determining report network signal fault message in the default time period when current geographic position information does not repeat; Second decision unit though be used for repeating in the default time period at current geographic position information, when current network signal fault kind and the network signal failure mode of having stored are inequality, is determined report network signal fault message.
Among the embodiment, the network signal fault reports judging module whether to have reported fault message of the same type in the designated time according to current location, and can get access to current geographic position information as foundation, determine whether report network signal fault message.
When network failure occurring, at first obtain current geographic position information by the base station aided positioning system in GPS or this equipment by the geographical location information acquisition module, if can't obtain, then searching the historical record of buffer memory, and calculating current geographic position information according to the geographical location information that has been buffered.
A kind of possible situation is that the user constantly detects the network signal fault in same position, if these information are all reported, will cause the reprocessing of server end.Therefore, in embodiments of the present invention, repeat report network signal fault message for fear of same terminal equipment, if the network signal fault of the same type that this terminal equipment repeats to find that a certain position occurs then determines not report corresponding network signal failure message in the Δ T time period.
In the enforcement, if the current geographical location information that network failure occurs did not repeat in the default Δ T time period, perhaps repeat but the network signal failure mode is inequality with the network signal failure mode of having stored before, then current geographic position information and network signal failure mode are offered the network failure information storage module and store.
The network signal fault reports judging module when definite report network equipment fault message, generates the network signal failure message according to current geographic position information and current network signal fault kind, and offers network signal failure message reporting module and report.
As shown in Figure 5, among the embodiment, the network signal fault reports judging module to carry out the network signal fault to report the flow process of decision process as follows:
Step 51, geographical location information acquisition module determine whether to obtain current geographic position information, if execution in step 52 then, otherwise execution in step 55.
Step 52, network information fault report judging module to determine that whether current geographic position information repeats in the default time period, if execution in step 57 then, otherwise execution in step 53.
Step 53, network information fault report judging module that current geographic position information and current network failure mode are offered the network failure information storage module and store.
Step 54, network information fault report judging module to generate the network signal failure message according to current geographic position information and current network failure mode, finish the entire process flow process.
Can step 55, geographical location information acquisition module determine and calculate current geographic position information according to the geographical location information that has been buffered, if execution in step 52 then, otherwise execution in step 56.
Step 56, network signal fault report judging module to determine not report network signal fault message, finish the entire process flow process.
Step 57, network signal fault report judging module to determine whether current network signal fault kind is inequality with the network signal failure mode of having stored, if execution in step 53 then, otherwise execution in step 56.
Network signal failure message reporting module is after the current network signal is normal, to server report network signal fault message.After terminal equipment enters the good zone of network signal, can send the network signal failure message from the trend server, also can send the network signal failure message to it by the server triggers terminal equipment.
Possible situation is: in some place, such as, holding the sports ground of sports tournament, if this moment, network broke down, the terminal equipment that then has One's name is legion under the default situations can report network signal fault message behind network recovery.Pose a big pressure for like this server of handling the network signal failure message.And, also may report a large amount of network signal failure messages at short notice in some special occasion, so also can cause the very big pressure of server.
Therefore, in the embodiment of the invention, server side initiatively push (propellings movement) configuration information give terminal equipment, allow or stop it in some moment or some place report network signal fault message.After terminal equipment receives the configuration signal of server notification, according to configuration information, press the mode report network signal fault message of appointment by network signal failure message reporting module.
Server end can decide terminal equipment to adopt which kind of mode to report according to the flow of current network, and can give terminal equipment with configuration information push.After terminal equipment receives the configuration signal of server notification, by the configuration information of network signal failure message reporting module, in the default moment and/or place report network signal fault message by server notification.
Network signal failure message reporting module comprises: first reports the unit, be used for (ShortMessage Services by SMS, short message service) or MMS (Multimedia Messaging Service, multimedia messaging service, MMS) mode is with adopting signalling path report network signal fault message, or employing GPRS or EDGE network (General Packet Radio Service, GPRS; Enhanced Datarates for GSM Evolution, the enhancing data rate of GSM evolution) data channel report network signal fault message.
Network signal failure message reporting module comprises: second reports the unit, is used for the configuration information that issues according to server, presses the mode report network signal fault message of appointment in the configuration information.Second reports the unit to comprise: report subelement, be used for the configuration information that issues according to server, the default moment and/or place report network signal fault message in the mode of configuration information appointment.
As shown in Figure 6, among the embodiment, network signal failure message reporting module reports the flow process of processing as follows:
Step 61, network signal failure message reporting module receive network signal failure message to be reported.
Step 62, network signal failure message reporting module determine whether report network signal fault message according to the configuration information of server notification, if execution in step 63, otherwise execution in step 64.
Step 63, network signal failure message reporting module are according to the configuration information of server notification, by the mode report network signal fault message of appointment.
Step 64, network signal failure message reporting module abandon network signal failure message to be reported.
As shown in Figure 7, in the embodiment of the invention, the handling process of network fault reporting is as follows:
In step 71, obtain current geographic position information and comprise: obtain current geographic position information by GPS; Or obtain current geographic position information by the base station aided positioning system in this equipment.
Among the embodiment, the geographical location information that can also buffer memory obtains; If can't obtain current geographic position information, then calculate current geographic position information according to the geographical location information that has been buffered by the base station aided positioning system in GPS or this equipment.
Current network signal fault kind can for: signal does not have covering, poor signal quality, signal quality and data channel link instability, sub-district voice channel deficiency, the sub-district control channel is not enough one of them.
In step 73,, determine whether to comprise: when current geographic position information does not repeat, determine report network signal fault message in the default time period to server report network signal fault according to current geographic position information.
Among the embodiment, can also store the geographical location information and the network signal failure mode that generate the network signal failure message; This moment is in step 73, according to current geographic position information, determine whether to comprise: though in the default time period, repeat at current geographic position information to server report network signal fault, but when current network signal fault kind and the network signal failure mode of having stored are inequality, determine report network signal fault message.
In step 74, when server report network signal fault message, adopt signalling path report network signal fault message by SMS or MMS mode; Or, the data channel report network signal fault message of employing GPRS or EDGE network.
In step 74, the also configuration information that can issue according to server is by the mode report network signal fault message of appointment.
As shown in Figure 8, in the embodiment of the invention, server comprises: configuration service module, network signal failure message upstream data receiver module.
Wherein, the configuration service module is used for issuing configuration information to terminal equipment, and this configuration information comprises the mode that reports of network signal failure message.
Network signal failure message upstream data receiver module is used for the network signal failure message that receiving terminal apparatus reports by the mode of configuration information indication.
Among the embodiment, the configuration service module comprises: the filtering information dispensing unit is used for providing to network signal failure message upstream data receiver module the filtering information of network signal failure message.As shown in Figure 9, network signal failure message upstream data receiver module has firewall functionality at this moment, comprises a filter element, is used for after receiving the network signal failure message, can filter the network signal failure message that receives according to filtering information.Filtering information is pre-configured and provide by the configuration service module, if do not meet the requirement of filtering information, network information failure message will be dropped, if meet the requirement of filtering information, the network signal failure message will be translated into a kind of internal form for subsequent module for processing by unified.
Filtering information can comprise the legitimacy information of the terminal equipment of report network signal fault message.Filter element comprises: filter subelement, be used for according to this legitimacy information, whether the terminal equipment that detects the report network signal is legal terminal equipment, is determining to abandon the network signal failure message that this terminal equipment reports when not being legal terminal equipment.
Among the embodiment, the configuration service module comprises: failure message reports dispensing unit, be used for the configuration information that issuing, the mode that reports of network signal failure message is set, and the described mode that reports can comprise: the network signal failure mode of the time that reports, place, generation network signal failure message, the user profile of terminal equipment its one of or combination in any.
The network signal failure message that network signal failure message upstream data receiver module receives can be reported to server in several ways by terminal equipment, for example can adopt modes such as SMS, MMS, email, WAP (Wireless Application Protocol WAP (wireless application protocol)), internet.
As shown in figure 10, downlink control channel is the passage that operator is configured terminal equipment by server, and server is by the configuration service module strategy different to different terminal configuration.Server is issued to configuration information on the terminal equipment by the mode (SMS, mail or other internetwork connection mode) of push, can provide following setting option in the configuration information:
Whether 1), terminal equipment is set reports.
2), be provided with on the terminal equipment and call time, the geographic location area that need report.
3), terminal equipment reported event type is set.
The specifying information of terminal equipment reported event 4), is set.
5), terminal equipment reporting terminal user profile is set.
The terminal equipment that configuration is finished will be by configuration information, to server report network information failure message.
Server shown in Figure 8 also comprises: failure analysis module, be used for the network signal failure message that receives is analyzed, and obtain network signal accident analysis result; Show service module, be used for network signal accident analysis result is shown to the user.
As shown in figure 11, among the embodiment, failure analysis module can be analyzed the network signal failure message that reports according to preset condition and the fault message of having stored, forms network signal accident analysis result.Wherein preset condition can be provided with by operator.
Show that service module is shown to the user with network signal accident analysis result.Display server can provide multiple mode that network signal accident analysis result is shown to the user.
1) shows that service module can be a monitoring screen, referring to shown in Figure 12.Large-scale monitoring screen can be arranged on the network monitoring chamber, and the network operation person can see dynamic network state, and the fault burst point that some are great is being implemented on the large-screen of sign obviously.
2) show that service module can be PC display or mobile phone display screen.The user can watch network condition by PC display or mobile phone display screen, comprises present network condition, the network integral status, and historical situation etc.
3) show that service module can combine with cartographic information system, comprise a display unit, be used for the diverse network fault is presented to the user by the mode of map.
4) show that service module can provide multiple display operation mode to use for the user.Display unit comprises: show subelement, be used for fault message is shown to the user by map delamination ground, or supply user inquiring network signal fault corresponding geographical location information, thereby make the user can obtain Useful Information in the shortest time.
Server shown in Figure 8 also comprises: the decision service module, be used for extracting the decision-making help information from the network signal failure message that receives by the data mining mode, obtain the result of decision according to the decision-making help information, decision-making is offered the demonstration service module show.
As shown in figure 13, the decision service module is extracted the decision-making help information by the data mining mode from the network signal failure message, obtain the result of decision according to described decision-making help information.The decision service module extracts from the network failure information that reports up for the useful data of operator's on-premise network by the mode of data mining, form for decision-making useful obtain the result of decision according to described decision-making help information.Simultaneously, the decision service module can combine the data that extract with the strategy of operator in the linked database, forms a cover to operator's whole decision and the helpful information of deployment.
As shown in figure 14, all raw informations of decision service module derive from the network signal failure message of terminal to report, the network operator can provide the weights and/or the mode of decision-making by the configuration service module to the decision service module, the configuration service module comprises: the decision-making dispensing unit is used for providing to described decision service module the weights and/or the mode of decision-making; The decision service module comprises: decision package be used for according to the decision-making help information, and the weights of described decision-making and/or mode obtains the result of decision.
The result of decision service module decision-making can be reverse influence the configuration service module.The decision service module comprises: the first decision feedback unit, be used for the result of decision is returned to the decision-making dispensing unit, the decision-making dispensing unit comprises: decision-making configuration subelement, be used for according to the result of decision, and the decision-making weights and/or the mode that provide to the decision service module are provided.
The decision service module comprises: the second decision feedback unit, be used for the result of decision is returned to failure analysis module, and failure analysis module comprises: analyze adjustment unit, be used for according to the analysis strategy of result of decision adjustment to the network signal failure message.
Server shown in Figure 8 also comprises: database is used for storage networking signal fault message and network signal accident analysis result.
As shown in figure 15, the configuration service module can issue the configuration information that reports mode that comprises the network signal failure message to terminal equipment, also can provide corresponding configuration parameters to failure analysis module, decision service module, demonstration service module.Operator can pass through the various parameters of configuration service block configuration, and these configurations are forwarded to other module in the server, and makes the user to all unified interfaces that disposes.
Gear to actual circumstances by the configuration service block configuration and to require configuration information, thereby the demand of the feasible information conforms operator decision-making that reports, the item of information of configuration comprises the user terminal to send up setting, and the accident analysis engine is provided with, the setting of decision service module shows the setting of service module.For example, when the problem of network being found when operator is repaired, need upgrade, and notice shows that service module makes the network failure map of demonstration accurately reflect the malfunction of current network signal by the network failure of configuration service module to original discovery.
As shown in figure 16, in the embodiment of the invention, the handling process that the Control Network fault reports is as follows:
The network signal failure message that the mode that step 162, receiving terminal apparatus are indicated by configuration information reports.
Wherein, the mode that reports of network signal failure message comprises: the network signal failure mode of the time that reports, place, generation network signal failure message, the user profile of terminal equipment its one of or combination in any.
In the example, can also analyze, obtain network signal accident analysis result the network signal failure message that receives; The result is shown to the user with the network signal accident analysis.
In the example, network signal accident analysis result can be shown to the user by map.
In the example, can also from the network signal failure message of reception, extract the decision-making help information, obtain the result of decision, decision-making be offered the demonstration service module show according to the decision-making help information by the data mining mode.
In the example, can also storage networking signal fault message and network signal accident analysis result.
The embodiment of the invention also provides a kind of communication system, comprise terminal equipment and server, wherein: terminal equipment, be used to obtain the fault message of current geographic position information, current network signal, the configuration information that server provides, configuration information comprises the mode that reports of network signal failure message; According to fault message, determine current network signal fault kind; According to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind; Recover just often at the current network signal, report mode to server report network signal fault message by what configuration information was indicated.
Server issues configuration information to terminal equipment; And, the network signal failure message that the mode that receiving terminal apparatus is indicated by configuration information reports.
One of ordinary skill in the art will appreciate that all or part of step in the foregoing description method is to instruct relevant hardware to finish by program, this program can be stored in the computer-readable recording medium, and storage medium can comprise: ROM, RAM, disk or CD etc.
In the embodiment of the invention, terminal equipment can report the network of relation problem from the trend server according to current network state, need not manual intervention, has improved the reliability that reports.Not enough or signal quality occurs when unusual such as channel, terminal equipment can be noted the geographical location information and the failure cause of fault spot, when network signal recovers just often can be reported to server, allow operator can understand the current network signal(l)ing condition in real time, promote the networking of operator.And, on terminal equipment, can carry out the network signal accident analysis, obtain the content that operator is concerned about most, improved monitoring efficiency.
In the embodiment of the invention, terminal equipment can adopt multiple modes such as SMS, MMS, email, WAP connection that the network signal failure message is uploaded to server, can select the most reliable method according to real network environment, improves the reliability of system.
In the embodiment of the invention, server is configured whole server, and the system that makes runs on optimum state; Whether can be configured terminal equipment by the downlink signaling passage, thereby can report by control terminal, the mode that reports, thereby strengthened the robustness that reports mode if reporting content etc.By the control to terminal equipment, operator can monitor the network condition of different periods or different location targetedly.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (40)
1, a kind of terminal equipment is characterized in that, comprising:
The geographical location information acquisition module is used to obtain current geographic position information;
Network signal failure mode judge module is used to obtain the fault message of current network signal, according to described fault message, determines current network signal fault kind;
The network signal fault reports judging module, be used for according to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind;
Network signal failure message reporting module is used for recovering just often at the current network signal, reports described network signal failure message to server.
2, terminal equipment as claimed in claim 1 is characterized in that, described geographical location information acquisition module comprises: the first geographical location information acquiring unit is used for obtaining current geographic position information by global position system GPS; Or obtain current geographic position information by the base station aided positioning system in this equipment.
3, terminal equipment as claimed in claim 2 is characterized in that, described geographical letter acquisition module comprises:
Buffer unit is used for the geographical location information that buffer memory obtains;
The second geographical location information acquiring unit is used for calculating current geographic position information according to the geographical location information that has been buffered in the time can't obtaining current geographic position information by the base station aided positioning system of global position system GPS or this equipment.
4, terminal equipment as claimed in claim 3, it is characterized in that, described geographical location information acquisition module comprises: record cell, be used in the time can't obtaining current geographic position information by the base station aided positioning system of global position system GPS or this equipment, the record current geographic position information is a disarmed state.
5, terminal equipment as claimed in claim 3 is characterized in that, described buffer unit comprises: the first buffer memory subelement is used for the default time interval, the geographical location information that buffer memory obtains.
6, terminal equipment as claimed in claim 3 is characterized in that, described buffer unit comprises: the second buffer memory subelement is used to the geographical location information that adopts round-robin queue's mode buffer memory to obtain.
7, terminal equipment as claimed in claim 1, it is characterized in that, described network signal failure mode judge module comprises: judging unit, the current network signal fault kind that is used to determine is: signal does not have covering, poor signal quality, signal quality and data channel link instability, sub-district voice channel deficiency, the sub-district control channel is not enough one of them.
8, terminal equipment as claimed in claim 1, it is characterized in that, described network signal fault reports judging module to comprise: first decision unit is used for determining report network signal fault message in the default time period when current geographic position information does not repeat.
9, terminal equipment as claimed in claim 1 is characterized in that, described terminal equipment also comprises:
The network failure information storage module is used to store geographical location information and the network signal failure mode that generates the network signal failure message;
Described network signal fault reports judging module to comprise: second decision unit, though be used in the described default time period, repeating at current geographic position information, but when current network signal fault kind and the network signal failure mode of having stored are inequality, determine report network signal fault message.
10, terminal equipment as claimed in claim 1, it is characterized in that, described network signal failure message reporting module comprises: first reports the unit, is used for adopting signalling path to report described network signal failure message by short message service SMS or multimedia messaging service, MMS MMS mode; Or, adopt the data channel of the enhancing data rate EDGE network of general packet radio service gprs or GSM evolution to report described network signal failure message.
11, terminal equipment as claimed in claim 1, it is characterized in that, described network signal failure message reporting module comprises: second reports the unit, is used for the configuration information that issues according to server, reports described network signal failure message by the mode of appointment in the described configuration information.
12, terminal equipment as claimed in claim 11, it is characterized in that, described second reports the unit to comprise: report subelement, be used for the configuration information that issues according to server, the moment and/or place default in the mode of described configuration information appointment report described network signal failure message.
13, a kind of method of network fault reporting is characterized in that, this method comprises:
Obtain the fault message of current geographic position information and current network signal;
According to described fault message, determine current network signal fault kind;
According to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind;
Recover just often at the current network signal, report described network signal failure message to server.
14, method as claimed in claim 13 is characterized in that, obtains current geographic position information and comprises: obtain current geographic position information by global position system GPS; Or obtain current geographic position information by the base station aided positioning system in this equipment.
15, method as claimed in claim 14 is characterized in that, this method further comprises:
The geographical location information that buffer memory obtains;
If can't obtain current geographic position information, then calculate current geographic position information according to the geographical location information that has been buffered by the base station aided positioning system in global position system GPS or this equipment.
16, method as claimed in claim 13, it is characterized in that described current network signal fault kind is: signal does not have covering, poor signal quality, signal quality and data channel link instability, sub-district voice channel deficiency, the sub-district control channel is not enough one of them.
17, method as claimed in claim 13 is characterized in that, and is described according to current geographic position information, determines whether to comprise to server report network signal fault:
When current geographic position information does not repeat, determine report network signal fault message in the default time period.
18, method as claimed in claim 13 is characterized in that, this method further comprises:
Storage generates the geographical location information and the network signal failure mode of network signal failure message;
Described according to current geographic position information, determine whether to comprise to server report network signal fault:
Though repeat in the described default time period at current geographic position information, when current network signal fault kind and the network signal failure mode of having stored are inequality, determine report network signal fault message.
19, method as claimed in claim 13 is characterized in that, when server reports described network signal failure message, adopts signalling path to report described network signal failure message by short message service SMS or multimedia messaging service, MMS MMS mode; Or, adopt the data channel of the enhancing data rate EDGE network of general packet radio service gprs or GSM evolution to report described network signal failure message.
20, method as claimed in claim 13 is characterized in that, the configuration information that issues according to server reports described network signal failure message by the mode of appointment.
21, a kind of server is characterized in that, comprising:
The configuration service module is used for issuing configuration information to terminal equipment, and described configuration information comprises the mode that reports of network signal failure message;
Network signal failure message upstream data receiver module is used for the network signal failure message that receiving terminal apparatus reports by the mode of described configuration information indication.
22, server as claimed in claim 21 is characterized in that, described configuration service module comprises: the filtering information dispensing unit is used for providing to described network signal failure message upstream data receiver module the filtering information of network signal failure message;
Described network signal failure message upstream data receiver module comprises: filter element, be used for according to described filtering information, and filter the network signal failure message that receives.
23, server as claimed in claim 22 is characterized in that, described filtering information comprises the legitimacy information of the terminal equipment of report network signal fault message; Described filter element comprises: filter subelement, be used for according to described legitimacy information, whether the terminal equipment that detects report network signal fault message is legal terminal equipment, abandons and filters the network signal failure message that this terminal equipment reports when not being legal terminal equipment determining.
24, server as claimed in claim 21, it is characterized in that, described configuration service module comprises: failure message reports dispensing unit, be used for the configuration information that issuing, the mode that reports of network signal failure message is set, and the described mode that reports comprises: the network signal failure mode of the time that reports, place, generation network signal failure message, the user profile of terminal equipment its one of or combination in any.
25, server as claimed in claim 21 is characterized in that, described server also comprises:
Failure analysis module is used for the network signal failure message that receives is analyzed, and obtains network signal accident analysis result;
Show service module, be used for network signal accident analysis result is shown to the user.
26, server as claimed in claim 25 is characterized in that, described demonstration service module is monitoring screen, PC display or mobile phone display screen.
27, server as claimed in claim 25 is characterized in that, described demonstration service module comprises: display unit is used for network signal accident analysis result is shown to the user by map.
28, server as claimed in claim 27, it is characterized in that, described display unit comprises: shows subelement, is used for network signal accident analysis result is shown to the user by map delamination ground, or confession user inquiring network signal fault corresponding geographical location information.
29, server as claimed in claim 25 is characterized in that, described server also comprises:
The decision service module is used for extracting the decision-making help information by the data mining mode from the network signal failure message that receives, and obtains the result of decision according to described decision-making help information, described decision-making is offered described demonstration service module show.
30, server as claimed in claim 29 is characterized in that, described configuration service module comprises: the decision-making dispensing unit is used for providing to described decision service module the weights and/or the mode of decision-making; Described decision service module comprises: decision package be used for according to described decision-making help information, and the weights of described decision-making and/or mode obtains the result of decision.
31, server as claimed in claim 30 is characterized in that, described decision service module comprises: the first decision feedback unit is used for the result of decision is returned to described decision-making dispensing unit; Described decision-making dispensing unit comprises: decision-making configuration subelement, be used for according to the described result of decision, and the decision-making weights and/or the mode that provide to described decision service module are provided.
32, server as claimed in claim 29, it is characterized in that, described decision service module comprises: the second decision feedback unit, be used for the result of decision is returned to described failure analysis module, described failure analysis module comprises: analyze adjustment unit, be used for according to the analysis strategy of described result of decision adjustment to the network signal failure message.
33, server as claimed in claim 25 is characterized in that, described server also comprises:
Database is used for storage networking signal fault message and network signal accident analysis result.
34, a kind of control method of network fault reporting is characterized in that, this method comprises:
Issue configuration information to terminal equipment, described configuration information comprises the mode that reports of network signal failure message;
The network signal failure message that the mode that receiving terminal apparatus is indicated by described configuration information reports.
35, method as claimed in claim 34, it is characterized in that the mode that reports of described network signal failure message comprises: the network signal failure mode of the time that reports, place, generation network signal failure message, the user profile of terminal equipment its one of or combination in any.
36, method as claimed in claim 34 is characterized in that, this method further comprises:
The network signal failure message that receives is analyzed, obtained network signal accident analysis result;
The result is shown to the user with the network signal accident analysis.
37, method as claimed in claim 36 is characterized in that, the result is shown to the user by map with the network signal accident analysis.
38, method as claimed in claim 36 is characterized in that, this method further comprises:
From the network signal failure message that receives, extract the decision-making help information by the data mining mode, obtain the result of decision, described decision-making is offered described demonstration service module show according to described decision-making help information.
39, method as claimed in claim 36 is characterized in that, this method further comprises:
Storage networking signal fault message and network signal accident analysis result.
40, a kind of communication system is characterized in that, comprises terminal equipment and server, wherein:
Terminal equipment is used to obtain the fault message of current geographic position information, current network signal, the configuration information that server provides, and described configuration information comprises the mode that reports of network signal failure message; According to described fault message, determine current network signal fault kind; According to current geographic position information, determine whether to server report network signal fault, and on determining, give the correct time, generate the network signal failure message according to current geographic position information and current network signal fault kind; Recover just often at the current network signal, the mode that reports of indicating by described configuration information reports described network signal failure message to server;
Server issues described configuration information to terminal equipment; And, the network signal failure message that the mode that receiving terminal apparatus is indicated by described configuration information reports.
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| CN2007101771247A CN101431761B (en) | 2007-11-09 | 2007-11-09 | Network fault reporting method, equipment and system |
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| CN2007101771247A CN101431761B (en) | 2007-11-09 | 2007-11-09 | Network fault reporting method, equipment and system |
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