CN102348228A - Wireless network quality monitoring system and complaining method - Google Patents
Wireless network quality monitoring system and complaining method Download PDFInfo
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- CN102348228A CN102348228A CN2011102163103A CN201110216310A CN102348228A CN 102348228 A CN102348228 A CN 102348228A CN 2011102163103 A CN2011102163103 A CN 2011102163103A CN 201110216310 A CN201110216310 A CN 201110216310A CN 102348228 A CN102348228 A CN 102348228A
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Abstract
The invention discloses a wireless network quality monitoring system and a complaining method; the monitoring system comprises an intelligent cell phone, a wireless network, an Internet network, a server platform and an operation terminal oriented to a client; first, wireless network quality data is obtained through a wireless network quality monitoring program which is installed on the intelligent cell phone of a user, and the data is sent to the server platform by a terminal processing program via the Internet together with the position information of the user; the server platform processes and analyzes relevant data; and finally, analysis results are displayed to a decision-making level in the forms of a generalised information system (GIS) and a database through the WEB service. The realization of the wireless network quality monitoring system and the complaining method is based on the client, the intelligent cell phone serves as a carrier, so that the restriction to a use area is small, the method is an effective method for finding network problems and positioning the problems, and the implementation cost is low, the use is flexible, and the time and labor are saved.
Description
Technical field
The invention belongs to quality of wireless network monitoring technique field, be specifically related to a kind ofly come the monitoring network quality, and send to server platform to calling information, be pushed to the monitoring system and the complaining method of decision-making level after handling and analyzing by smart mobile phone.
Background technology
Mainly contain two kinds of approach in quality of wireless network monitoring technique field at present: a kind of is that drive test obtains the network quality situation through using professional Radio Test Equipment to carry out on the spot, carries out result treatment through specialized network optimization personnel again; A kind of complaint that is complaint system through wireless carriers receives the client is obtained the network quality problem, sends to network optimization department to problem again and finishes dealing with.
More than two kinds of methods weak point of various degrees all: the method for the professional drive test field test of in practical implementation, need driving to carry out; So just make to measure and be limited on the road of drivable; Feasible measurement does not reach the place of depth test; The network quality measurement result that obtains like this is superior to actual network quality usually, can not reflect network quality strictly according to the facts; The complaint system is a kind of system of doing one's best; The subjective initiative that depends on the client; Though can finding the quality of wireless network problem, the user not necessarily complains to the network operator; The network operator just possibly obtain calling information when having only the user to want to complain, and can only solve problem a little, can't reflect the quality problems of whole wireless network through this system.
Summary of the invention
The object of the invention provide a kind of easy to use, monitoring is wide, can reflect the monitoring system and the complaining method of quality of wireless network strictly according to the facts.
For solving the problems of the technologies described above; The technical scheme that the present invention taked is: a kind of quality of wireless network monitoring system; Its key is: monitoring system is made up of smart mobile phone, wireless network, internet, server platform and customer-oriented operating terminal; Wherein: smart mobile phone is equipped with quality of wireless network monitoring facilities and terminal hander, and calling information is passed through wireless network transmissions; Wireless network passes to calling information on the Internet internet through gateway, passes to server platform through the Internet again; Server platform is made up of ftp server module, database server module, GIS server module, WEB server module; Be used for handling the calling information that receives; Through storing, edit, be published to operating terminal, the administrative staff of operating terminal provide further work according to monitoring result and improve.
A kind of complaining method of quality of wireless network Application of Monitoring System may further comprise the steps:
A., quality of wireless network monitoring facilities and terminal hander are installed on user's smart mobile phone in advance, and the quality of wireless network monitoring facilities is measured quality of wireless network automatically, obtains network quality data;
B. the terminal hander of mobile phone is compared the network quality data that obtains with triggering thresholding, if do not satisfy threshold requirement, just returns the quality of wireless network monitoring facilities, continues wireless network is monitored; If satisfy threshold requirement, get into next step;
C. terminal hander starts recorded program and copy editor's frame, and by user record positional information at that time, network quality data and positional information are together as calling information;
When treating that D. the wireless network state satisfies the transmission condition, terminal hander passes to calling information on the Internet the Internet through wireless network, through the Internet calling information is passed to server platform again;
E. the ftp server module of server platform receives calling information, and gives the Information Monitoring handling procedure with it;
F. the Information Monitoring handling procedure is handled calling information, and network quality data is stored into the database server module, and positional information is sent into the GIS server module;
The G.GIS server module carries out analytical applications to the positional information that receives, and converts thereof into geography information, and geography information is stored into the database server module;
The H.GIS server module is with geography information, and the database server module sends to the WEB application server module together with network quality data;
The I.WEB application server module is carried out statistical analysis to geography information and network quality data, and statistic analysis result is sent to operating terminal;
J. the administrative staff of operating terminal carry out decision-making treatment according to the statistic analysis result that represents on the operating terminal, carry out the processing of network quality problem.
Network quality data in the said steps A comprises: signal level, and unit is dBm; Access failure is the state-event value, and unit is a logical value; Call drop is the state-event value, and unit is a logical value.
Trigger gate among the said step B is limited to level value, and unit is dBm, and concrete numerical value can manually be provided with according to network requirement; If the absolute value of signal level then satisfies threshold requirement greater than the absolute value that triggers thresholding in the network quality data.
Positional information among the said step C is base station cell lane place LAC and relevant recording file information, perhaps is the smart mobile phone information of location automatically.
The transmission of the calling information among the said step D can be sent by terminal hander automatically, also can manually be sent by predefined complaint key by the user.
Geography information among the said step G is latitude and longitude information and information of place names.
Adopt the beneficial effect that technique scheme produced to be:
The present invention is effective ways of finding network quality problem and orientation problem; It is based upon on the customer basis; When the client who uses smart mobile phone runs into the network quality problem; Just can send calling information to server platform through smart mobile phone, network quality data wherein is to utilize the standard interface of smart mobile phone to measure automatically by the quality of wireless network monitoring facilities, has generality and versatility; The administrative staff of operating terminal can solve the quality problems that the client finds in time, apace according to calling information.And; Because client's trace has randomness and generality; Therefore, the invention enables the coverage rate of quality of wireless network monitoring to be able to enlarge, scope from the range expansion of traditional road measuring method " line " to " face "; And, progressively improve user's perception along with the scope of client's continuous adding " face " can constantly enlarge.In a word, the present invention utilizes smart mobile phone that quality of wireless network is monitored, and the region restriction is little, and its implementation cost is low, uses flexible, time saving and energy saving.
Description of drawings
Fig. 1 is the structure function block diagram of monitoring system of the present invention;
Fig. 2 is quality of wireless network data acquisition flow figure;
Fig. 3 is the processing and the analysis process figure of quality of wireless network data.
Embodiment
Below in conjunction with accompanying drawing and embodiment the present invention is done further detailed explanation.
Be illustrated in figure 1 as the structure function block diagram of monitoring system of the present invention; A kind of quality of wireless network monitoring system; Its key is: monitoring system is made up of smart mobile phone, wireless network, internet, server platform and customer-oriented operating terminal; Wherein: smart mobile phone is equipped with quality of wireless network monitoring facilities and terminal hander, and calling information is passed through wireless network transmissions; Wireless network passes to calling information on the Internet internet through gateway, passes to server platform through the Internet again; Server platform is made up of ftp server module, database server module, GIS server module, WEB server module; Be used for handling the calling information that receives; Through storing, edit, be published to operating terminal, the administrative staff of operating terminal provide further work according to monitoring result and improve.
Above-mentioned smart mobile phone is to have SOS, third party's program can be installed, the commercial mobile phone of wireless network access function is arranged; Support the mobile phone operating system of present main flow; For example Android, Windows mobile, Symbian etc., and quality of wireless network monitoring facilities and terminal hander are installed in advance.
Above-mentioned smart mobile phone with programmed acquisition to calling information transmit through wireless network and the Internet; The wireless network of supporting at present has GSM, TD-SCDMA, WCDMA, CDMA2000 1X/EVDO, WIFI etc., and following 4G (LTE) wireless network.
Be depicted as the collection and the Treatment Analysis flow chart of related data in a kind of complaining method of quality of wireless network Application of Monitoring System like Fig. 2-3.A kind of complaining method of quality of wireless network Application of Monitoring System may further comprise the steps:
A., quality of wireless network monitoring facilities and terminal hander are installed on user's smart mobile phone in advance, and the quality of wireless network monitoring facilities is measured quality of wireless network automatically, obtains network quality data;
B. the terminal hander of mobile phone is compared the network quality data that obtains with triggering thresholding, if do not satisfy threshold requirement, just returns the quality of wireless network monitoring facilities, continues wireless network is monitored; If satisfy threshold requirement, get into next step;
C. terminal hander starts recorded program and copy editor's frame, and by user record positional information at that time, network quality data and positional information are together as calling information;
When treating that D. the wireless network state satisfies the transmission condition, terminal hander passes to calling information on the Internet the Internet through wireless network, through the Internet calling information is passed to server platform again; The wireless network that sends data comprises the wireless network of monitoring, but the wireless network that is not limited to monitor, the network quality of for example testing WCDMA can also use the GSM network to be sent to the Internet the Internet to data;
E. the ftp server module of server platform receives calling information, and gives the Information Monitoring handling procedure with it;
F. the Information Monitoring handling procedure is handled calling information, and network quality data is stored into the database server module, and positional information is sent into the GIS server module;
The G.GIS server module carries out analytical applications to the positional information that receives, and converts thereof into geography information, and geography information is stored into the database server module; Result is the data that the match operation terminal is showed; For example the network quality data that transmits on (signal level value wherein for-98dBm) and relevant the network of relation parameter information that can locate and recording file information; After treatment; Where (for example latitude and longitude information) produces can to generate this signal level value-98dBm, this local title be what etc.; Data after handling in a word be can the fixer network problem data;
The H.GIS server module is with geography information, and the database server module sends to the WEB application server module together with network quality data;
The I.WEB application server module is carried out statistical analysis to geography information and network quality data, and statistic analysis result is sent to operating terminal; The WEB application server module is through calling the data on database server module and the GIS server module; Carry out statistical analysis through computerized algorithm; For example how many amounts of certain place complaint has, and complains quality problems which is arranged, like signal level difference, access failure, call drop etc.;
J. the administrative staff of operating terminal carry out decision-making treatment according to the statistic analysis result that represents on the operating terminal, carry out the processing of network quality problem.
Network quality data in the said steps A comprises: signal level, and unit is dBm; Access failure is the state-event value, and unit is a logical value; Call drop is the state-event value, and unit is a logical value.
Trigger gate among the said step B is limited to level value, and unit is dBm, and concrete numerical value can require manually to be provided with according to quality of wireless network to be monitored; If the absolute value of signal level then satisfies threshold requirement greater than the absolute value that triggers thresholding.For example, trigger thresholding and can be set to-95dBm, if the signal level value that monitors is-98dBm; Therefore its absolute value satisfies trigger condition greater than the absolute value that triggers thresholding, will start terminal hander; Otherwise, do not satisfy trigger condition, will continue monitoring wireless network.
Positional information among the said step C is base station cell lane place LAC and relevant recording file information, perhaps is the smart mobile phone information of location automatically, and the GPS program that for example can use smart mobile phone itself to carry obtains locating information.Through gathering the relevant network of relation parameter information that can locate that comes,, be construed to latitude and longitude information and information of place names like base station cell lane place LAC, and relevant recording file information.The GIS server module is pushed to operator's operating desk with map application information and database server with network parameter information together.
The transmission of the calling information among the said step D can be sent by terminal hander automatically, also can manually be sent by predefined complaint key by the user.
Geography information among the said step G is latitude and longitude information and information of place names.
The present invention can make the network operator on the cost that the quality of wireless network monitoring promotes, reach beyond thought effect, finds that at present traditional road measuring method that network problem mainly uses needs the human and material resources of labor, and limit by transitable road; Monitoring range is " line " shape, and the present invention utilizes smart mobile phone to network quality monitoring, and its use is more flexible, time saving and energy saving; The region restriction is little; Monitoring range can reach " face " shape, and both can replenish each other, bring out the best in each other.Test scale with a present province is that example compares:
Table 1 quality of wireless network monitoring manpower and materials consume analysis relatively
Table 2 quality of wireless network monitoring cost analysis relatively
Claims (7)
1. quality of wireless network monitoring system; It is characterized in that: monitoring system is made up of smart mobile phone, wireless network, internet, server platform and customer-oriented operating terminal; Wherein: smart mobile phone is equipped with quality of wireless network monitoring facilities and terminal hander, and calling information is passed through wireless network transmissions; Wireless network passes to calling information on the Internet internet through gateway, passes to server platform through the Internet again; Server platform is made up of ftp server module, database server module, GIS server module, WEB server module; Be used for handling the calling information that receives; Through storing, edit, be published to operating terminal, the administrative staff of operating terminal provide further work according to monitoring result and improve.
2. the complaining method of a quality of wireless network Application of Monitoring System is characterized in that may further comprise the steps:
A., quality of wireless network monitoring facilities and terminal hander are installed on user's smart mobile phone in advance, and the quality of wireless network monitoring facilities is measured quality of wireless network automatically, obtains network quality data;
B. the terminal hander of mobile phone is compared the network quality data that obtains with triggering thresholding, if do not satisfy threshold requirement, just returns the quality of wireless network monitoring facilities, continues wireless network is monitored; If satisfy threshold requirement, get into next step;
C. terminal hander starts recorded program and copy editor's frame, and by user record positional information at that time, network quality data and positional information are together as calling information;
When treating that D. the wireless network state satisfies the transmission condition, terminal hander passes to calling information on the Internet the Internet through wireless network, through the Internet calling information is passed to server platform again;
E. the ftp server module of server platform receives calling information, and gives the Information Monitoring handling procedure with it;
F. the Information Monitoring handling procedure is handled calling information, and network quality data is stored into the database server module, and positional information is sent into the GIS server module;
The G.GIS server module carries out analytical applications to the positional information that receives, and converts thereof into geography information, and geography information is stored into the database server module;
The H.GIS server module is with geography information, and the database server module sends to the WEB application server module together with network quality data;
The I.WEB application server module is carried out statistical analysis to geography information and network quality data, and statistic analysis result is sent to operating terminal;
J. the administrative staff of operating terminal carry out decision-making treatment according to the statistic analysis result that represents on the operating terminal, carry out the processing of network quality problem.
3. the complaining method of a kind of quality of wireless network Application of Monitoring System according to claim 2 is characterized in that: the network quality data in the said steps A comprises: signal level, and unit is dBm; Access failure is the state-event value, and unit is a logical value; Call drop is the state-event value, and unit is a logical value.
4. the complaining method of a kind of quality of wireless network Application of Monitoring System according to claim 3 is characterized in that: the trigger gate among the said step B is limited to level value, and unit is dBm, and concrete numerical value can manually be provided with according to network requirement; If the absolute value of signal level then satisfies threshold requirement greater than the absolute value that triggers thresholding.
5. the complaining method of a kind of quality of wireless network Application of Monitoring System according to claim 2; It is characterized in that: the positional information among the said step C is base station cell lane place LAC and relevant recording file information, perhaps is the smart mobile phone information of location automatically.
6. the complaining method of a kind of quality of wireless network Application of Monitoring System according to claim 2; It is characterized in that: the transmission of the calling information among the said step D can be sent by terminal hander automatically, also can manually be sent by predefined complaint key by the user.
7. the complaining method of a kind of quality of wireless network Application of Monitoring System according to claim 2 is characterized in that: the geography information among the said step G is latitude and longitude information and information of place names.
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104348882A (en) * | 2013-08-07 | 2015-02-11 | 中国移动通信集团广东有限公司 | Network complaining method and device and network complaint processing method and device |
| CN104348845A (en) * | 2013-07-24 | 2015-02-11 | 深圳市福云明网络科技有限公司 | System and method enabling Wi-Fi camera to access Internet |
| CN105978726A (en) * | 2016-05-18 | 2016-09-28 | 兰州理工大学 | Mobile phone base station fault positioning analysis method |
| CN106714228A (en) * | 2016-12-29 | 2017-05-24 | 普天信息工程设计服务有限公司 | Client side and method for automatically acquiring network complaint information, and processing and analyzing systems |
| CN106997537A (en) * | 2016-01-26 | 2017-08-01 | 上海热桌科技有限公司 | Information processing method, apparatus and system for complaint |
| CN107947968A (en) * | 2017-11-14 | 2018-04-20 | 中国联合网络通信集团有限公司 | The treating method and apparatus of network quality calling information |
| CN111698128A (en) * | 2020-05-22 | 2020-09-22 | 深圳市有方科技股份有限公司 | Internet of things network quality detection method and device, computer equipment and storage medium |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN104348845A (en) * | 2013-07-24 | 2015-02-11 | 深圳市福云明网络科技有限公司 | System and method enabling Wi-Fi camera to access Internet |
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| CN106997537A (en) * | 2016-01-26 | 2017-08-01 | 上海热桌科技有限公司 | Information processing method, apparatus and system for complaint |
| CN105978726A (en) * | 2016-05-18 | 2016-09-28 | 兰州理工大学 | Mobile phone base station fault positioning analysis method |
| CN105978726B (en) * | 2016-05-18 | 2019-03-26 | 兰州理工大学 | A kind of cellular base station fault locating analysis method |
| CN106714228A (en) * | 2016-12-29 | 2017-05-24 | 普天信息工程设计服务有限公司 | Client side and method for automatically acquiring network complaint information, and processing and analyzing systems |
| CN107947968A (en) * | 2017-11-14 | 2018-04-20 | 中国联合网络通信集团有限公司 | The treating method and apparatus of network quality calling information |
| CN111698128A (en) * | 2020-05-22 | 2020-09-22 | 深圳市有方科技股份有限公司 | Internet of things network quality detection method and device, computer equipment and storage medium |
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Owner name: HEBEI DINGHUA NETWORK TECHNOLOGY CO., LTD. Free format text: FORMER OWNER: LI QIANG Effective date: 20120401 Free format text: FORMER OWNER: LU FENGHUI WANG HONGLEI Effective date: 20120401 |
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Effective date of registration: 20120401 Address after: No. 302 Huai North Road, Yuhua District, Hebei, Shijiazhuang Applicant after: Hebei Ding Hua Network Technology Co., Ltd. Address before: 050021, building 28, Huaxing District, sports South Street, Hebei, Shijiazhuang 2-302 Applicant before: Li Qiang Co-applicant before: Lu Fenghui Co-applicant before: Wang Honglei |
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Application publication date: 20120208 |