Embodiment
Below by drawings and Examples, technical scheme of the present invention is described in further detail.
Fig. 2 as shown in Figure 2, is applicable to that mainly the user handles the situation of strange land card for the flow chart of the implementation method basic step of the present invention's business of applying for card, and the basic step of this method comprises:
Step 100, when getting access to the request of applying for card that the user submits to, from the request of applying for card, resolve and obtain account province sign, economize accounts information in the sign request of will applying for card according to account and offer account and economize checking subsystem in the customer service system, with the validity of checking accounts information;
Step 200, economize checking that the checking subsystem of customer service system produces by as a result the time, be designated user's assignment numbers sign according to from the request of applying for card, resolving the province that applies for card that obtains when getting access to account;
The operation of applying for card of step 300, the subsystem of applying for card that the number mark that distributes and accounts information are offered the province's customer service system of applying for card, and the information of applying for card returned to the cross regional business support platform.
The present invention's implementation that professional implementation method provides the strange land to apply for card of applying for card has solved the problem that business handling between the existing each province can't intercommunication.In the present invention, comprise following several notion for the user: account is economized, province and place province apply for card.Wherein place province is the province that the user specifically stays, and also is the province that can submit the request of applying for card when applying for card to, comprises the needed various information of applying for card in the request of applying for card that the user submitted to, and the province's sign of for example applying for card, account are economized sign, accounts information etc.; It is the province that the user wishes to realize the account place of paying the fees that account is economized, and the account location ownership that is also referred to as the user is economized usually; The province that applies for card is the province at the neocaine place that the user founds.
Professional implementation method first embodiment applies for card
Fig. 3 a is the first execution mode flow chart of implementation method first embodiment of the present invention's business of applying for card, Fig. 3 b is the first execution mode signaling process figure of implementation method first embodiment of the present invention's business of applying for card, shown in Fig. 3 a and Fig. 3 b, in the present embodiment, the user economizes in account, be that place province and account province is same province, the user submits the request of applying for card at the user interface that account is economized customer service system.The user finishes the professional method of applying for card and specifically comprises the steps:
Step 111, when account is economized the customer service system user interface and is got access to the request of applying for card that the user submits to, from the request of applying for card, resolve and obtain account and economize sign;
Step 112, economize customer service system when account and recognize the account and economize when being designated this province sign, economize accounts information in the sign request of will applying for card according to account and offer account and economize checking subsystem in the customer service system, with the validity of checking accounts information;
Step 200 ', economize customer service system when account and get access to checking that the checking subsystem produces by as a result the time, because the user may handle the strange land card, also may handle local card, so account is economized customer service system and is discerned further whether the province's sign of applying for card that parsing is obtained from the request of applying for card is this province sign, if not, illustrate that the user need handle the strange land card, then will verify and return the cross regional business support platform by the result, and execution in step 210a, if, illustrate that the user need handle local card, then be user's assignment numbers sign, and carry out the operation of applying for card;
The result is passed through in the checking that the checking subsystem of step 210a, cross regional business support platform reception account province customer service system returns, further economize customer service system and obtain the request of applying for card and resolve, or economize customer service system from account and directly obtain and from the request of applying for card, resolve the province's sign of obtaining of applying for card from account;
Step 220a, cross regional business support platform are user's assignment numbers sign according to resolve the province's sign of obtaining of applying for card from the request of applying for card from the number mark of local pre-stored;
Step 310a, cross regional business support platform are carried out format conversion according to the province's sign reconciliation family information of applying for card, because the accounts information form of each province's storage is often different, so the cross regional business support platform needs stored information form mapping ruler, accounts information is carried out sending to corresponding province customer service system again after the format conversion;
The subsystem of applying for card that step 320a, cross regional business support platform offer the province's customer service system of applying for card with the accounts information of the number mark that distributes and the conversion operation of applying for card;
The subsystem of applying for card of step 330a, the province's customer service system of applying for card returns to the cross regional business support platform with the information of applying for card;
Step 400a, receive when applying for card information when the cross regional business support platform, number mark and account are bound, and binding result is returned to account economize customer service system, in this step, because it is different provinces that account is economized with the province that applies for card, so need carry out the related of account and SIM card sign, promptly need the cross regional business support platform to finish the mapping and the storage operation of account and number mark, so that when needing afterwards, can be routed to account province by the request that this map bindings relation will be paid and pay the fees for this SIM card paying.
Above-mentioned steps 210a and step 220a are based on that on the cross regional business support platform some number marks of pre-stored each province are operated, above-mentioned steps also can replace with carries out following operation, promptly in step 200 ' in, change execution in step 210b when answering execution in step 210a into, Fig. 4 a is the second execution mode flow chart of implementation method first embodiment of the present invention's business of applying for card, Fig. 4 b is the second execution mode signaling process figure of implementation method first embodiment of the present invention's business of applying for card, shown in Fig. 4 a and Fig. 4 b:
Step 210b, cross regional business support platform route to the province's customer service system of applying for card according to resolve the province's sign request of will applying for card of applying for card and the checking of obtaining from the request of applying for card by the result;
Step 220b, when the province's customer service system of applying for card receives the request of applying for card and checking by as a result the time, be designated user's assignment numbers sign according to the province that applies for card in the request of applying for card;
Then continue to carry out subsequent operation:
The subsystem of applying for card that step 310b, the province's customer service system of applying for card offer the province's customer service system of applying for card with the number mark that distributes and the accounts information operation of applying for card;
The subsystem of applying for card of step 320b, the province's customer service system of applying for card returns to the cross regional business support platform with the information of applying for card;
Step 400a, when the cross regional business support platform receives when applying for card information, number mark and account are bound, and binding result is returned to account economize customer service system.
In the present embodiment, utilize the cross regional business support platform to realize that the user handles the strange land SIM card at ownership place, and the business of unifying to pay the fees by the account of ownership place of applying for card.
Professional implementation method second embodiment applies for card
Fig. 5 a is the first execution mode flow chart of implementation method second embodiment of the present invention's business of applying for card, Fig. 5 b is the first execution mode signaling process figure of implementation method second embodiment of the present invention's business of applying for card, shown in Fig. 5 a and Fig. 5 b, in the present embodiment, the user submits the request of applying for card on the cross regional business support platform, the user can sign in to the cross regional business support platform by user interface in each province, it can be identical province or different provinces that the user-selected province that applies for card that applies for card economizes with the account of selecting to pay the fees, then under this concrete condition, the professional implementation method of applying for card comprises the steps:
Step 121, when the cross regional business support platform gets access to the request of applying for card that the user submits to, from the request of applying for card, resolve and obtain account and economize sign;
Step 122, cross regional business support platform will be applied for card according to account province sign and be asked route to send to account province customer service system;
Step 123, when account is economized checking subsystem in the customer service system and is received accounts information in the request of applying for card, the validity of checking accounts information;
After this, similar with the foregoing description one, can carry out following step:
Step 200 ', economize customer service system when account and get access to checking that the checking subsystem produces by as a result the time, because the user may handle the strange land card, also may handle local card, so account is economized customer service system and is discerned further whether the province's sign of applying for card that parsing is obtained from the request of applying for card is this province sign, if not, illustrate that the user need handle the strange land card, then will verify and return the cross regional business support platform by the result, and execution in step 210a, if, illustrate that the user need handle local card, then be user's assignment numbers sign and execution in step 330a;
The result is passed through in the checking that the checking subsystem of step 210a, cross regional business support platform reception account province customer service system returns, further economize customer service system and obtain the request of applying for card and resolve, or economize customer service system from account and directly obtain and from the request of applying for card, resolve the province's sign of obtaining of applying for card from account;
Step 220a, cross regional business support platform are user's assignment numbers sign according to resolve the province's sign of obtaining of applying for card from the request of applying for card from the number mark of local pre-stored;
Step 310a, cross regional business support platform are carried out format conversion according to the province's sign reconciliation family information of applying for card;
The subsystem of applying for card that step 320a, cross regional business support platform offer the province's customer service system of applying for card with the accounts information of the number mark that distributes and the conversion operation of applying for card;
The subsystem of applying for card of step 330a, the province's customer service system of applying for card returns to the cross regional business support platform with the information of applying for card;
Wherein, it might be same province that province and the account of applying for card economized, behind the EO of applying for card, need return to storage of cross regional business support platform or demonstration to the information of applying for card, so that offering the user who is in the strange land consults, to economize is same province for province and account if apply for card, then execution in step 400a not.And when province and the account province that applies for card is not same province, then also need to continue execution in step 400a.
Step 400a, when the cross regional business support platform receives when applying for card information, number mark and account are bound, and binding result is returned to account economize customer service system.
Above-mentioned steps 210a and step 220a also can replace with and carry out following operation, promptly in step 200 ' in, change execution in step 210b when answering execution in step 210a into, change execution in step 320b when answering execution in step 330a into, Fig. 6 a is the second execution mode flow chart of implementation method second embodiment of the present invention's business of applying for card, Fig. 6 b is the second execution mode signaling process figure of implementation method second embodiment of the present invention's business of applying for card, shown in Fig. 6 a and Fig. 6 a:
Step 210b, cross regional business support platform route to the province's customer service system of applying for card according to resolve the province's sign request of will applying for card of applying for card and the checking of obtaining from the request of applying for card by the result;
Step 220b, when the province's customer service system of applying for card receives the request of applying for card and checking by as a result the time, be designated user's assignment numbers sign according to the province that applies for card in the request of applying for card;
Then continue to carry out subsequent operation, replace with execution in step 310b when answering execution in step 310a:
The subsystem of applying for card that step 310b, the province's customer service system of applying for card offer the province's customer service system of applying for card with the number mark that distributes and the accounts information operation of applying for card;
The subsystem of applying for card of step 320b, the province's customer service system of applying for card returns to the cross regional business support platform with the information of applying for card;
Step 400a, when the cross regional business support platform receives when applying for card information, number mark and account are bound, and binding result is returned to account economize customer service system.
In the present embodiment, realized that the user can handle B ground S IM card in the A province, and the business of being unified to pay the fees by the account on C ground of applying for card, wherein A can be the province different with B and C, B and C can be identical also can be different provinces.
Professional implementation method the 3rd embodiment applies for card
Fig. 7 a is the first execution mode flow chart of implementation method the 3rd embodiment of the present invention's business of applying for card, Fig. 7 b is the first execution mode signaling process figure of implementation method the 3rd embodiment of the present invention's business of applying for card, shown in Fig. 7 a and Fig. 7 b, in the present embodiment, the user submits the request of applying for card in the user interface of province's customer service system of applying for card, and account province is different provinces with the province that applies for card.
Step 131, when the province's customer service system user interface of applying for card gets access to the request of applying for card that the user submits to, from the request of applying for card, resolve and obtain account and economize sign;
Step 132, economize when being designated different province sign when the province's customer service system of applying for card recognizes account, the request of will applying for card sends to the cross regional business support platform;
Account province sign in step 133, the request of applying for card of cross regional business support platform basis will be applied for card and be asked route to send to account province customer service system;
Step 134, when account is economized checking subsystem in the customer service system and is received accounts information in the request of applying for card, the validity of checking accounts information;
After this, similar with the foregoing description one, can carry out following step:
Step 200 ', economize customer service system when account and get access to checking that the checking subsystem produces by as a result the time, further whether the identification province's sign of applying for card that parsing is obtained from the request of applying for card is this province sign, if not, illustrate that the user need handle the strange land card, then will verify and return the cross regional business support platform by the result, and execution in step 210a, if, illustrate that the user need handle local card, then be user's assignment numbers sign, and execution in step 330a, certainly in the concrete condition of present embodiment, it is different that the province's sign of applying for card is economized sign with account;
The result is passed through in the checking that the checking subsystem of step 210a, cross regional business support platform reception account province customer service system returns, further economize customer service system and obtain the request of applying for card and resolve, or economize customer service system from account and directly obtain and from the request of applying for card, resolve the province's sign of obtaining of applying for card from account;
Step 220a, cross regional business support platform are user's assignment numbers sign according to resolve the province's sign of obtaining of applying for card from the request of applying for card from the number mark of local pre-stored;
Step 310a, cross regional business support platform are carried out format conversion according to the province's sign reconciliation family information of applying for card;
The subsystem of applying for card that step 320a, cross regional business support platform offer the province's customer service system of applying for card with the accounts information of the number mark that distributes and the conversion operation of applying for card;
The subsystem of applying for card of step 330a, the province's customer service system of applying for card returns to the cross regional business support platform with the information of applying for card;
Step 400a, when the cross regional business support platform receives when applying for card information, number mark and account are bound, and binding result is returned to account economize customer service system.
Above-mentioned steps 210a and step 220a also can replace with and carry out following operation, promptly in step 200 ' in, change execution in step 210b when answering execution in step 210a into, change execution in step 320b when answering execution in step 330a into, Fig. 8 a is the second execution mode flow chart of implementation method the 3rd embodiment of the present invention's business of applying for card, Fig. 8 b is the second execution mode signaling process figure of implementation method the 3rd embodiment of the present invention's business of applying for card, shown in Fig. 8 a and Fig. 8 b:
Step 210b, cross regional business support platform route to the province's customer service system of applying for card according to resolve the province's sign request of will applying for card of applying for card and the checking of obtaining from the request of applying for card by the result;
Step 220b, when the province's customer service system of applying for card receives the request of applying for card and checking by as a result the time, be designated user's assignment numbers sign according to the province that applies for card in the request of applying for card;
Then continue to carry out subsequent operation, replace with execution in step 310b when answering execution in step 310a:
The subsystem of applying for card that step 310b, the province's customer service system of applying for card offer the province's customer service system of applying for card with the number mark that distributes and the accounts information operation of applying for card;
The subsystem of applying for card of step 320b, the province's customer service system of applying for card returns to the cross regional business support platform with the information of applying for card;
Step 400a, when the cross regional business support platform receives when applying for card information, number mark and account are bound, and binding result is returned to account economize customer service system.
In the present embodiment, user's place province is its province that applies for card, and has realized that the user handles local SIM card in the somewhere, is economized by the ownership of oneself then to be its business of applying for card of paying the fees.
In the various embodiments described above, comprised the operation that checking account validity, assignment numbers identify, apply for card operation and bind account and number.Wherein, the professional implementation method of respectively applying for card includes the step that user's accounts information is verified, that is:
When the checking subsystem in the account province customer service system gets access to the accounts information of applying for card in asking, at first inquire about account and whether exist, if, then continue the account validity in the checking accounts information, when account was effective, generation was verified and is passed through the result.The account of having offered that the user selects, then the accounts information of importing in the request of applying for card can only comprise the sign of the account, account is economized customer service system and is existed and effectively the time in checking account, the details that can further extract account from the local account database are added to and are returned to the cross regional business support platform in the accounts information and store, and perhaps are used to offer the province's customer service system of applying for card and store.
Further, when verifying that the account does not exist, perhaps can produce checking and not return to the cross regional business support platform by the result, thereby indicate it to finish this business of applying for card, perhaps account is economized customer service system and can also be set up New Account in this province for the user according to accounts information, produces checking simultaneously and returns to the cross regional business support platform by the result.
Wherein, the validity of checking subsystem checking accounts information can comprise the checking of a lot of aspects, a kind of preferable implementation is for carrying out following verification operation: accounts information comprises that specifically account number, user's identity information, basic service select information, corresponding rate selection information etc., verify that then subsystem can verify whether this user is legal, whether checking overdraws the account, whether the account pipes off, whether the account has the authority of opening this required business of opening of applying for card etc., then produces the checking result.
In above-mentioned every technical scheme, producing checking by after the result, and in cross regional business support platform or the province's customer service system of applying for card for before user's assignment numbers, can also select information and/or corresponding rate selection information to offer the basic service function for the user and/or open corresponding rate according to the basic service in the request of applying for card, so that come the assignment numbers sign according to business of selecting and rate.
In the step of assignment numbers sign, the number mark that is distributed specifically can be relevant informations such as SIM card number and telephone number, can distribute simultaneously, also can independent allocation.Number mark can by each economize customer service system in advance mass distributed store for the cross regional business support platform so that real-time distribute to the user.
In step 300, be among step 310a~330a or the step 310b~320b, the province's customer service system of applying for card is performed, and the operation of applying for card specifically is to carry out according to information such as the SIM card of accounts information, distribution number and telephone numbers, storage corresponding stored corresponding information in this database inside the province, then produce the information of applying for card accordingly, mainly comprise the whether successful information of applying for card, data such as the online business hall website information of can also comprise order number, order status, the requested service of applying for card being accepted.
After step 300, after the information of applying for card such as online business hall network address that the cross regional business support platform is accepted order number, the order status that gets access to from the province's customer service system of applying for card, the requested service of applying for card, can be corresponding with the accounts information in the request of applying for card, mode with mapping is stored, for user inquiring, for example, the user can be at some account inquiries all associated SIM card of the account.
In addition, in each step, the cross regional business support platform has realized the interconnection between each province's customer service system, because the storage format of the account information of each province or other information is often different, so need after the cross regional business support platform be carried out the content conversion, be transmitted to purpose again and economize identification.
In the technique scheme, for step 400a, carried out the bindings of accounts information and number mark by the cross regional business support platform, but in concrete the application, bindings also can be realized by the province's customer service system of applying for card, be in the various embodiments described above, step 400a can replace with execution in step 400b:
Step 400b, the province's customer service system of applying for card are bound number mark and accounts information, and binding result is returned to account province customer service system by the cross regional business support platform.Then the cross regional business support platform is not only stored the information of applying for card, and can also be transmitted to account and economize customer service system after obtaining binding result, and further can store in order to user inquiring.
The implementation method of the various embodiments described above of the present invention has realized the business intercommunication of each province's customer service system with the cross regional business support platform, has realized that the user handles the card business of opening of handling any one strange land province in China.The cross regional business support platform can provide inputting interface with request of applying for card of typing strange land and relevant information for the user, can also realize interdepartmental information forwarding capability, and card number and the telephone number that can sell in the strange land are carried out the management of concentrating, make the user when applying for card, can select basic service and the rate that to open simultaneously, provide the strange land business of applying for card for the user easily and efficiently.
When prestoring SIM card number and telephone number on the cross regional business support platform, made things convenient for the cross regional business support platform to manage concentratedly, also can accelerate to distribute to user's speed, improved the efficient of applying for card in the strange land selling as the number of strange land card.In cross regional business support platform and each province's customer service system, realize the mutual of data, enriched business function.
Adopt technical scheme of the present invention, realized that not only the strange land applies for card, and the neocaine that the user founded can come unified payment by newly-built or existing account, the user can select the location of SIM card, also can select the account location of paying, account can with card not in same province, such scheme has made things convenient for user's unification to pay the fees, and is in particular to have made things convenient for group or some to be organized as its member to block unified demand of paying the fees.
Cross regional business support platform embodiment
Fig. 9 is the structural representation of cross regional business support platform embodiment of the present invention, as shown in Figure 9, the cross regional business support platform 10 of present embodiment is generally economized customer service system 30 with apply for card province's customer service system 20 and account and is worked together, specifically can carry out the present invention's technical scheme of the professional arbitrary embodiment of implementation method of applying for card, and apply for card province and account are economized and be can be the same or different.
Concrete, this cross regional business support platform 10 comprises: account verification module 11, the request module of applying for card 12 and binding module 13.Wherein, account verification module 11 is used for when getting access to the request of applying for card of user's submission, from the request of applying for card, resolve and obtain account and economize sign, and will from the request of applying for card, resolve the accounts information that obtains and send to account and economize customer service system 30, with the validity of checking accounts information; The request module of applying for card 12 is used for economizing checking that customer service system 30 returns by as a result the time when getting access to account, and according to resolve the province's sign of obtaining of applying for card from the request of applying for card, request of will applying for card and accounts information send to the province's customer service system 20 of applying for card; Binding module 13 is used for when receiving the information of applying for card that the province's customer service system 20 of applying for card returns number mark and the account of distributing to the user being bound with mapping mode, and binding result is returned to account economizes customer service system 30.
In the above-mentioned cross regional business support platform 10, the request of applying for card can be that the user submits and be transmitted to account verification module 11 in the province's customer service system 20 of applying for card, the user interface 14 that graphical interfaces also can cross regional business support platform 10 further be set, link to each other with account verification module 11, be used for directly obtaining the request of applying for card that the user submits to thereon.
Binding module 13 is bound the number mark that the is adopted province's customer service system 20 of can applying for card and is distributed and send to cross regional business support platform 10, also Number Assignment Module 15 can be set further in cross regional business support platform 10.SIM card number of some each province of prestoring in the Number Assignment Module 15 and telephone number are as number mark, be used for economizing checking that customer service system 30 returns by as a result the time when receiving account, the number mark of storage is distributed to the user, and number mark is offered the request module 12 of applying for card send to the province's customer service system 20 of applying for card in the lump.
In cross regional business support platform 10, a memory module 16 can also be set, link to each other with apply for card request module 12 and/or Number Assignment Module 15, be used for corresponding account information number storing sign, for inquiring about in user, operator or other flow processs.
The cross regional business support platform of present embodiment can be used to carry out the apply for card technical scheme of professional implementation method any embodiment of the present invention.Especially be applicable to the situation of the SIM card of selling in cross regional business support platform centralized management strange land number and telephone number, can also economize customer service system with account and the province's customer service system of applying for card cooperates realization.Comprise and to carry out strange land of the present invention the apply for card functional module or the subelement of method.
The cross regional business support platform provides user's inputting interface to submit request of applying for card of user strange land and information to for economizing the Customer Service Representative, the SIM card that can sell in the strange land number and telephone number are managed concentratedly by the cross regional business support platform, make the user handle the strange land number easily, basic service and the corresponding rate that simultaneously also can free selection will open.
One of ordinary skill in the art will appreciate that: all or part of step that realizes said method embodiment can be finished by the relevant hardware of program command, aforesaid program can be stored in the computer read/write memory medium, this program is carried out the step that comprises said method embodiment when carrying out; And aforesaid storage medium comprises: various media that can be program code stored such as ROM, RAM, magnetic disc or CD.
It should be noted last that, above embodiment is only unrestricted in order to technical scheme of the present invention to be described, although the present invention is had been described in detail with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, can make amendment or be equal to replacement technical scheme of the present invention, and not break away from the spirit and scope of technical solution of the present invention.