CN105827873B - A kind of solution strange land client traffic handles limited method and device - Google Patents
A kind of solution strange land client traffic handles limited method and device Download PDFInfo
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- CN105827873B CN105827873B CN201510001879.6A CN201510001879A CN105827873B CN 105827873 B CN105827873 B CN 105827873B CN 201510001879 A CN201510001879 A CN 201510001879A CN 105827873 B CN105827873 B CN 105827873B
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Abstract
The invention discloses a kind of solution strange land client traffics to handle limited method and device, wherein the described method includes: obtaining user's transacting business service handling task generated；Judge whether service handling side and the business application side of handling are same ownership districts and cities, obtain judging result；When the judging result is service handling side and the business application side of handling is not same ownership districts and cities, determines that the service handling task is cross regional business, parse the authority information of the current business receiving party of the corresponding cross regional business；It is the virtual information that current business receiving party creation is handled for the cross regional business according to the authority information of the current business receiving party, the cross regional business is handled according to virtual information completion.
Description
Technical field
The present invention relates to business support technical field technology more particularly to a kind of solution strange land client traffic handle it is limited
Method and device.
Background technique
Present inventor at least has found exist in the related technology during realizing the embodiment of the present application technical solution
Following technical problem:
With the big era step in internet, telecommunication operation support system uses for reference Internet company's version release model (gray scale hair
Cloth), now net requires to realize that multi version is online, reduces the online O&M risk of version, promotes operation ability.
Userbase of each provincial CRM system (CRM) system according to service districts and cities at present, independent deployment from
Front End Server, Service Process Server, background data base server this series hardware, are embodied as a districts and cities or several
Districts and cities have service processing ability, as shown in Figure 1.Under this status, the publication of CRM gray scale is with districts and cities (area or city) for dimension
What degree divided, the front and back server application version for servicing the districts and cities is issued, the operator of districts and cities different in this way
For the crm system that (shop assistant of business hall sales counter operation) uses there are difference in version, it is first that new version new function passes through local districts and cities
Online try out of row reaches the targets such as verifying new version stability and promotion customer experience.It is similar with telecommunication operation support system,
For example electric system, banking system, they equally exist business hall and accept channel, that is to say, that crm system uses object not
It is End-Customer, but the operator of business hall, their gray scale issue mechanism is used similarly to be issued with telecommunication operation support system
Management strategy.
The difference of above scheme and Internet company is: there are above-mentioned business halls to accept channel, crm system for above scheme
The use of object is operator, and the operation user of internet product is " final " client, so the publication of internet product gray scale
It is the publication using client characteristics as dimension, for example Taobao's edition upgrading can draw a portrait according to user, to meeting Figure Characteristics client
It is serviced using grayscale version.
It is as follows of the existing technology so that an application scenarios are to be handled using crm system progress strange land as an example
Problem:
CRM service object is ordinary user, the case where for user strange land transacting business, as shown in Figure 1, for example area B
Owning user carries out business handling to the area A business hall, which is stored in B districts and cities database, and A
The crm system version in area is currently grayscale version, i.e. the high version of crm system version ratio B localised edition in the area A, is used
The prior art, it can be that the cross regional business be handled and establish one that it includes: A zone traffic processing service that cross regional business, which handles process, at present
Affairs, transactions access A area data library carry out resource management (for example card resource, article resource, invoice resource), handle flowing water
Record, and processing relevant to client traffic data by the area A service access B area data traffic table and can update.According to upper
Process is stated, because the area A and B localised edition are inconsistent, the relevant information and B localised edition of A localised edition Web typing or modification
Database model (traffic table), A zone traffic Processing Interface and B area data library model all there may be inconsistent place,
Service handling is caused to report an error.So be the characteristic by making a concrete analysis of grayscale version under current gray level publication, it is different to will lead to
Ground is handled to be evaded because the business of difference in version failure is limited.There are two kinds of drawbacks for this bypassing method: 1) every time
Grayscale version needs to carry out characterization analysis, to can not the business handled of strange land evade that (artificial or system forbids strange land to do in advance
Reason), if analysis is insufficient to will lead to business bug；2) version for being related to front and back interface variation and data model variation is uncomfortable
It is issued for gray scale, significantly limits the range and desired effect of gray scale publication in this way.It is other to pass through multi-edition data redundancy
Backup, synchronous and conversion solution, consider do not have to complication system feasible from implementation complexity and version diversity
Property.
In conclusion using the prior art, there are various implementation complexities and business handlings to be handled for cross regional business
Limited defect.However, the relevant technologies do not have corresponding solution for this defect.
Summary of the invention
In view of this, the embodiment of the present invention, which is desirable to provide a kind of solution strange land client traffic, handles limited method and dress
It sets, can solve strange land client traffic and handle limited defect, reduce the complexity that business handling is implemented.
The technical solution of the embodiment of the present invention is achieved in that
A kind of solution strange land client traffic of the embodiment of the present invention handles limited method, which comprises
Obtain user's transacting business service handling task generated；
Judge whether service handling side and the business application side of handling are same ownership districts and cities, obtain judging result；
When the judging result is service handling side and the business application side of handling is not same ownership districts and cities, the industry is determined
It is cross regional business that business, which accepts task, parses the authority information of the current business receiving party of the corresponding cross regional business；
It is that current business receiving party creation is used for the strange land according to the authority information of the current business receiving party
The virtual information of business handling handles the cross regional business according to virtual information completion.
It is described to judge whether service handling side and the business application side of handling are same ownership districts and cities, are obtained in above scheme
Judging result, comprising:
The service handling side accepts the service handling task, and authenticates to the identity of the business application side of handling,
Obtain authenticated client information；
The ownership place of the business application side of handling is identified according to the authenticated client information；
Obtain the work number ownership place of service handling side；
The ownership place of the business application side of handling and the work number ownership place of the service handling side are subjected to ownership place generation
Code matching, if successful match, accepts for local service；If matching is unsuccessful, accepted for cross regional business.
In above scheme, the authority information of the current business receiving party for parsing the corresponding cross regional business, comprising:
The authority information of the service handling side is inquired according to the work number of the service handling side；
The authority information is by personnel's permission, role-security and reversed permission composition；
To the role-security recursion searches to specific personnel's permission, by constituting one to personnel's permission and reversed permission
Group information carries out duplicate removal processing, and the authority set for obtaining minimum unit is incorporated as work as corresponding with the work number of the service handling side
The authority information list of preceding service handling side.
In above scheme, the authority information according to the current business receiving party is current business receiving party wound
Build the virtual information handled for the cross regional business, comprising:
The authority information list of the current business receiving party is obtained, the work number of the service handling side and the client recognize
Demonstrate,prove information；
Virtual work number is distributed for the current business receiving party, is saved by the virtual work number and the service handling side
The mapping relations that work number is constituted；
The ownership place that the business application side of handling is identified according to the authenticated client information, according to the business application
The ownership place for the side of handling inquires the authority information list of the ownership place of the business application side of handling, and the business application is handled
The authority information list of the ownership place of side and the authority information list of the current business receiving party carry out intersection processing, will obtain
Intersection result be used to carry out permission to the virtual work number as comprehensive permissions data to assign power；
The virtual work number and the comprehensive permissions data constitute the virtual information.
It is described that the cross regional business is handled according to virtual information completion in above scheme, comprising:
By the virtual work number and the comprehensive permissions data, the number of the ownership place of the business application side of handling is increased newly
According to library, and it is associated in the virtual business hall institutional framework that the ownership place in the business application side of handling is pre-created；
It is completed according to the ownership place uniform resource locator URL that the virtual work number is routed to the business application side of handling
To the cross regional business accept and the cross regional business according to the comprehensive permission data processing.
In above scheme, the method also includes:
By the mapping relations being made of the work number of the virtual work number and the service handling side be synchronized to the business by
The work number ownership place of reason side；
The work number that the virtual work number is converted to the service handling side carries out the work number ownership of the service handling side
The synchronized update of ground Flow Record.
A kind of solution strange land client traffic of the embodiment of the present invention handles limited device, and described device includes:
Recognition unit judges service handling side and industry for obtaining user's transacting business service handling task generated
Whether the business application side of handling is same ownership districts and cities, obtains judging result；The judging result is service handling side and business Shen
Please the side of handling when not being same ownership districts and cities, determine that the service handling task is cross regional business；
Processing unit, the authority information of the current business receiving party for parsing the corresponding cross regional business；According to institute
State current business receiving party authority information be the current business receiving party creation for the cross regional business handle it is virtual
Information handles the cross regional business according to virtual information completion.
In above scheme, the recognition unit is further customer ownership ground identification module, is identified to the customer ownership
Module is used for:
When the service handling side accepts the service handling task, the identity of the business application side of handling is recognized
Card, obtains authenticated client information；The ownership place of the business application side of handling is identified according to the authenticated client information；It obtains
The work number ownership place of service handling side；The ownership place of the business application side of handling and the work number of the service handling side are belonged to
Ground carries out ownership place code matches and accepts if successful match for local service；If matching is unsuccessful, for strange land industry
Business is accepted.
In above scheme, the processing unit further comprises: operator's authority management module, operator's permission pipe
Reason module is used for:
The authority information of the service handling side is inquired according to the work number of the service handling side；The authority information is by people
Member's permission, role-security and reversed permission composition；To the role-security recursion searches to specific personnel's permission, by people
Member's permission and reversed permission constitute a group information and carry out duplicate removal processing, and the authority set for obtaining minimum unit is incorporated as and the industry
The authority information list of the corresponding current business receiving party of work number of business receiving party.
In above scheme, the processing unit further include: virtual shop assistant's management module, the virtual shop assistant manage mould
Block is used for:
The authority information list of the current business receiving party is obtained, the work number of the service handling side and the client recognize
Demonstrate,prove information；Virtual work number is distributed for the current business receiving party, is saved by the virtual work number and the service handling side
The mapping relations that work number is constituted；The ownership place that the business application side of handling is identified according to the authenticated client information, according to
The ownership place of the business application side of handling inquires the authority information list of the ownership place of the business application side of handling, will be described
The authority information list of the ownership place of the business application side of handling and the authority information list of the current business receiving party are handed over
Obtained intersection result is used to carry out permission to the virtual work number to assign power by collection processing as comprehensive permissions data；The void
Quasi- work number and the comprehensive permissions data constitute the virtual information.
In above scheme, virtual shop assistant's management module is also used to:
By the virtual work number and the comprehensive permissions data, the number of the ownership place of the business application side of handling is increased newly
According to library, and it is associated in the virtual business hall institutional framework that the ownership place in the business application side of handling is pre-created；According to
The ownership place uniform resource locator URL that the virtual work number is routed to the business application side of handling is completed to the strange land industry
Business accept and the cross regional business according to the comprehensive permission data processing.
In above scheme, the processing unit further include: business flowing water management by synchronization module, the business flowing water lock-in tube
Reason module is used for:
By the mapping relations being made of the work number of the virtual work number and the service handling side be synchronized to the business by
The work number ownership place of reason side；The work number that the virtual work number is converted to the service handling side, carries out the service handling side
Work number ownership place Flow Record synchronized update.
It includes: to obtain user's transacting business to be given birth to that the solution strange land client traffic of the embodiment of the present invention, which handles limited method,
At service handling task；Judge whether service handling side and the business application side of handling are same ownership districts and cities, obtains judgement knot
Fruit；The judging result is service handling side and the business application side of handling when not being same ownership districts and cities, determine the business by
Reason task is cross regional business, parses the authority information of the current business receiving party of the corresponding cross regional business；Worked as according to described
The authority information of preceding service handling side is the virtual information that current business receiving party creation is handled for the cross regional business,
The cross regional business is handled according to virtual information completion.
Using the embodiment of the present invention, by judging whether service handling side and the business application side of handling are same ownership districts and cities
Obtain whether the service handling task is cross regional business, the void handled for cross regional business, creation for the cross regional business
Quasi- information handles the cross regional business according to virtual information completion, thus can solve strange land client traffic handle by
The defect of limit reduces the complexity that business handling is implemented.
Detailed description of the invention
Fig. 1 is the schematic diagram handled using prior art realization cross regional business；
Fig. 2 is the implementation process schematic diagram of embodiment of the present invention method one；
Fig. 3 is the composed structure schematic diagram of apparatus of the present invention embodiment one；
Fig. 4 is the operation flow using the scene of the embodiment of the present invention handled to gray scale delivery system cross regional business
Figure；
Fig. 5 is to form using the module for the scene of the embodiment of the present invention handled to gray scale delivery system cross regional business
Schematic diagram.
Specific embodiment
The implementation of technical solution is described in further detail with reference to the accompanying drawing.
Embodiment of the method one:
The solution strange land client traffic of the embodiment of the present invention handles limited method, as shown in Figure 2, comprising the following steps:
Step 101 obtains user's transacting business service handling task generated；
For example, A zone traffic processing service can be handled for the cross regional business and establish an affairs；
Step 102 judges whether service handling side and the business application side of handling are same ownership districts and cities, if it is, pressing
Service handling and corresponding processing are carried out according to existing local business process；If not, thening follow the steps 103；
For example service handling side is the business hall sales counter operator in the area A, the business application side of handling is application business handling
The area B client, it is cross regional business that the two, which is not the same districts and cities, accepted according to the process of following cross regional business and
Business handling.
When step 103, the judging result are service handling side and the business application side of handling is not same ownership districts and cities, really
The fixed service handling task is cross regional business, parses the permission letter of the current business receiving party of the corresponding cross regional business
Breath；
Step 104 is that current business receiving party creation is used for according to the authority information of the current business receiving party
The virtual information that the cross regional business is handled handles the cross regional business according to virtual information completion.
Service handling side and the business application side of handling are judged based on above method embodiment one, described in the embodiment of the present invention
It whether is same ownership districts and cities, an embodiment for obtaining judging result includes:
The service handling side accepts the service handling task, and authenticates to the identity of the business application side of handling,
Obtain authenticated client information；
The ownership place of the business application side of handling is identified according to the authenticated client information；
Obtain the work number ownership place of service handling side；
The ownership place of the business application side of handling and the work number ownership place of the service handling side are subjected to ownership place generation
Code matching, if successful match, accepts for local service；If matching is unsuccessful, accepted for cross regional business.
The current industry of the corresponding cross regional business is parsed based on above method embodiment one, described in the embodiment of the present invention
The embodiment of authority information of receiving party of being engaged in includes:
The authority information of the service handling side is inquired according to the work number of the service handling side；
The authority information is by personnel's permission, role-security and reversed permission composition；
To the role-security recursion searches to specific personnel's permission, by constituting one to personnel's permission and reversed permission
Group information carries out duplicate removal processing, and the authority set for obtaining minimum unit is incorporated as work as corresponding with the work number of the service handling side
The authority information list of preceding service handling side.
Based on above method embodiment one, believed described in the embodiment of the present invention according to the permission of the current business receiving party
Breath is an embodiment of the virtual information that current business receiving party creation is handled for the cross regional business, comprising:
The authority information list of the current business receiving party is obtained, the work number of the service handling side and the client recognize
Demonstrate,prove information；
Virtual work number is distributed for the current business receiving party, is saved by the virtual work number and the service handling side
The mapping relations that work number is constituted；
The ownership place that the business application side of handling is identified according to the authenticated client information, according to the business application
The ownership place for the side of handling inquires the authority information list of the ownership place of the business application side of handling, and the business application is handled
The authority information list of the ownership place of side and the authority information list of the current business receiving party carry out intersection processing, will obtain
Intersection result be used to carry out permission to the virtual work number as comprehensive permissions data to assign power；
The virtual work number and the comprehensive permissions data constitute the virtual information.
Based on above method embodiment one, completed according to the virtual information to the strange land described in the embodiment of the present invention
Handle a embodiment for business, comprising:
By the virtual work number and the comprehensive permissions data, the number of the ownership place of the business application side of handling is increased newly
According to library, and it is associated in the virtual business hall institutional framework that the ownership place in the business application side of handling is pre-created；
It is completed according to the ownership place uniform resource locator URL that the virtual work number is routed to the business application side of handling
To the cross regional business accept and the cross regional business according to the comprehensive permission data processing.
Based on above method embodiment one, the method also includes:
By the mapping relations being made of the work number of the virtual work number and the service handling side be synchronized to the business by
The work number ownership place of reason side；
The work number that the virtual work number is converted to the service handling side carries out the work number ownership of the service handling side
The synchronized update of ground Flow Record.
Using the embodiment of the present invention, corresponding one is realized that cross regional business is accepted for situation using gray scale delivery system,
Management platform can be accepted applied to gray scale publication cross regional business is established by apparatus of the present invention embodiment one as described below
One specific implementation is issued to decouple former CRM business processing service, increase virtual business hall organization to solve gray scale
System strange land client traffic accepts limited problem.Operator and customer ownership districts and cities consistency are prejudged in process, to strange land industry
Business parsing current operator's permission, and in customer ownership virtual business hall creates virtual work number and assigns power, is carried by operator
Virtual work number is routed to ownership place service URL completion strange land client traffic and accepts.In addition, by timed task that ownership place is virtual
The virtual work number operation flowing water in business hall, which is synchronized to, actually handles districts and cities business hall, and finishing service is checked to be settled accounts with operator.
Installation practice one:
The solution strange land client traffic of the embodiment of the present invention handles limited device, issues strange land industry applied to gray scale is established
Business accepts management platform, as shown in figure 3, described device includes:
Recognition unit 11, for obtaining user's transacting business service handling task generated, judge service handling side and
Whether the business application side of handling is same ownership districts and cities, obtains judging result；The judging result is service handling side and business
When applying for that the side of handling is not same ownership districts and cities, determine that the service handling task is cross regional business；
Processing unit 12, the authority information of the current business receiving party for parsing the corresponding cross regional business；According to
The authority information of the current business receiving party is the void that current business receiving party creation is handled for the cross regional business
Quasi- information handles the cross regional business according to virtual information completion.
Based on above-mentioned apparatus embodiment one, the recognition unit is further customer ownership ground identification module, the client
Ownership place identification module is used for: when the service handling side accepts the service handling task, to the business application side of handling
Identity is authenticated, and authenticated client information is obtained；The business application side of handling is identified according to the authenticated client information
Ownership place；Obtain the work number ownership place of service handling side；By the ownership place and the service handling of the business application side of handling
The work number ownership place of side carries out ownership place code matches and accepts if successful match for local service；If matching not at
Function then accepts for cross regional business.
Based on above-mentioned apparatus embodiment one, the processing unit further comprises: operator's authority management module, the behaviour
Work person's authority management module is used for: the authority information of the service handling side is inquired according to the work number of the service handling side；Institute
Authority information is stated by personnel's permission, role-security and reversed permission composition；To the role-security recursion searches to specific people
Member's permission carries out duplicate removal processing by constituting a group information to personnel's permission and reversed permission, obtains the authority set of minimum unit
It is incorporated as the authority information list of current business receiving party corresponding with the work number of the service handling side.
Based on above-mentioned apparatus embodiment one, the processing unit further include: virtual shop assistant's management module, the virtual battalion
Industry person's management module is used for: obtain the authority information list of the current business receiving party, the work number of the service handling side and
The authenticated client information；Virtual work number is distributed for the current business receiving party, is saved by the virtual work number and the industry
The mapping relations that the work number of business receiving party is constituted；Returning for the business application side of handling is identified according to the authenticated client information
Possession is arranged according to the authority information that the ownership place of the business application side of handling inquires the ownership place of the business application side of handling
Table arranges the authority information of the authority information list of the ownership place of the business application side of handling and the current business receiving party
Table carries out intersection processing, and obtained intersection result is used to carry out permission tax to the virtual work number as comprehensive permissions data
Power；The virtual work number and the comprehensive permissions data constitute the virtual information.
Based on above-mentioned apparatus embodiment one, virtual shop assistant's management module is also used to: by the virtual work number and institute
Comprehensive permissions data is stated, increases the database of the ownership place of the business application side of handling newly, and is associated in the business Shen
It please be in the virtual business hall institutional framework that is pre-created of ownership place for the side of handling；The business is routed to according to the virtual work number
Apply for that the ownership place uniform resource locator URL for the side of handling completes accepting and according to the comprehensive permission to the cross regional business
Cross regional business described in data processing.
Based on above-mentioned apparatus embodiment one, the processing unit further include: business flowing water management by synchronization module, the business
Flowing water management by synchronization module is used for: the mapping relations being made of the virtual work number with the work number of the service handling side are synchronous
To the work number ownership place of the service handling side；The virtual work number is converted to the work number of the service handling side, carries out institute
State the synchronized update of the work number ownership place Flow Record of service handling side.
Below by business process map and platform specific implementation module structure composed figure to gray scale delivery system cross regional business
The scene handled is described.
Method application example:
It is illustrated in figure 4 the industry of the scene handled to gray scale delivery system cross regional business using the embodiment of the present invention
Business flow chart, includes the following steps:
It obtains client by authentication by service password or identity document before step 201, user's transacting business and recognizes
Demonstrate,prove information；
Step 202, identification customer ownership, it is compared with belonging to operator's work number, the two is inconsistent, is determined as different
Ground service handling；
Step 203 inquires operator's work number permission, role-security and reversed permission, wherein because role-security exists
Management is inherited, so then passing through duplicate removal " personnel's permission-reversed permission " to role-security recursion searches to specific personnel's permission
Obtain the permissions list of operator's menu granularity.Work number, permissions list and authenticated client information are subjected to interface encapsulation；
After step 204, virtual shop assistant's management module receive work number, permissions list and authenticated client information, distribute first
Virtual work number simultaneously assigns power, then according to customer ownership information, and the virtual work number and permission are synchronized to the virtual battalion of ownership place B
Ye Ting organization finally carries districts and cities' service address URL that virtual work number is saved according to virtual shop assistant's management module and jumps B
Area service；
Step 205, access B zone traffic processing service；
Step 206, can with 205 step parallel processing of above-mentioned steps, entity work number is synchronous with virtual work number mapping relations
To service flow management module, service flow management module saves mapping relations；
Step 207, the client traffic information processing of the area B update client traffic library；
Step 208, B zone traffic stream treatment update flowing water library (virtual work number operation flowing water)；
Step 209, B regions resources management service, judging current operation work number is virtual work number (99 beginning), calls ash
Degree publication cross regional business accepts the resource management routing interface that management platform provides；
Step 210, gray scale publication cross regional business accept management platform and virtual work number are mapped as entity work number, call entity
The resource management service of work number ownership districts and cities；
Step 211, A regions resources management service are judged as that entity work number, processing locality simultaneously update resources bank；
Step 212, gray scale publication cross regional business accept management platform triggering business flowing water Timing Synchronization；
The virtual virtual work number Flow Record in business hall is extracted in step 213, the zone traffic flowing water library B, synchronous with file mode
Management platform is accepted to gray scale publication cross regional business；
Step 214, gray scale publication cross regional business accept the virtual work number flowing water log that management platform provides the area B and map
It is synchronous to execute business flowing water journal file after entity work number flowing water log；
Step 215, the area A CRM Business Stream reservoir issue cross regional business according to gray scale and accept the flowing water that management platform provides
Log carries out database insert operation.
So far, completion is accepted by the cross regional business that gray scale publication cross regional business accepts management platform collaboration.
For by strange land, transacting business is specially mobile phone terminal marketing case business below, to above-mentioned Business Stream shown in Fig. 4
Journey is illustrated, including the following contents:
One, Jiangsu mobile operation crm system, the area A are Suzhou, and the area B is that (the virtual business hall id in Nanjing is in Nanjing
143456).Experience districts and cities of the Suzhou as gray scale released version, the server version version (version high compared with Nanjing where it
This information accepts the virtual shop assistant's management module of management platform in gray scale publication cross regional business and saves).114231 business hall of Suzhou
The work number of shop assistant Yu Yanyan is 11011009, and customer Xiao Wang is attributed to Nanjing districts and cities, and Xiao Wang's some day (13947583456) comes
Terminal marketing case business is handled by Yu Yanyan reception to 114231 business hall of Suzhou.The information of correlation table 1-4 is as follows:
Region (regional table)
| Districts and cities | Districts and cities' code | State |
| Nanjing | 14 | Normally |
| Suzhou | 11 | Normally |
Table 1
Operator (operator's table)
| Name | Work number | Districts and cities | Business hall |
| Yu Yanyan | 11011009 | 11 | 114231 |
Table 2
Subscriber (user's table) --- public library
| User id | Belong to districts and cities | Phone number | Client id |
| 143467 | 14 | 13947583456 | 9876 |
Table 3
Customer (customer data table) --- public library
| Client id | Customer name | State | Gender |
| 9876 | Xiao Wang | Normally | Female |
Table 4
Two, operator Yu Yanyan is to log in Suzhou CRM with 11011009 work numbers, inputs Xiao Wang's Subscriber Number
13947583456 and encrypted message log in success.
Three, identification module inquires Subscriber (user to gray scale publication cross regional business with accepting management platform customer ownership
Table) to obtain 13947583456 ownership districts and cities be 14, and according to Operator (operator's table) inquiry operation person's 11011009
Belonging to districts and cities is 11, and the two is inconsistent it is determined that accepting for cross regional business.
Four, gray scale publication cross regional business accepts management platform operator's authority management module and is responsible for operator 11011009
The parsing of work number permission, work number permission are made of personnel's permission, the reversed permission of personnel and the following three parts of role-security, and correlation table is
Table 5-10:
1) personnel's permission:
OperAuth (operator's authority relation table)
| Operator's work number | Permission id | State |
| 11011009 | 9941627 | 1 |
| 11011009 | 9941624 | 1 |
Table 5
AuthMenu (permission menu sheet)
| Permission id | Authority name | Menu id | Menu url |
| 9941873 | Mend card examination & approval | 01 | Xxxxx |
| 9941733 | Lucky number visual | 02 | Xxxxx |
| 9941624 | Rollback business handling | 03 | Xxxxx |
| 9941627 | Transfer prewired card | 04 | Xxxxx |
Table 6
It is analyzed by OperAuth (operator's authority relation table) and AuthMenu (permission menu sheet), 11011009 have
The permission of menu 03 and 04.
2) the reversed permission of personnel:
OperReAuth (reverse operating person's authority relation table)
| Operator's work number | Permission id | State |
| 11011009 | 9941627 | 1 |
Table 7
It is analyzed by OperReAuth (reverse operating person's authority relation table) and AuthMenu (permission menu sheet),
11011009 cannot have the permission of menu 04.
3) role-security:
Role (role's table)
| Role id | Role's title | Parent role number | State |
| 001 | Common shop assistant 1 | 004 | Normally |
| 005 | Common shop assistant 3 | Normally | |
| 004 | Common shop assistant 2 | 005 | Normally |
| 002 | Warehouse Keeper | Normally | |
| 003 | System manager | Normally |
Table 8
RoleAuth (role-security table)
| Role id | Permission id | State |
| 001 | 9941873 | Normally |
| 004 | 9941733 | Normally |
| 005 | 9941624 | Normally |
Table 9
OperRole (operator's role relation table)
| Operator's work number | Role id | State |
| 11011009 | 001 | 1 |
Table 10
According to operator's work number 11011009, inquiring OperRole (operator's role relation table) and obtaining role is 001, then
Secondary inquiry role table Role, it is 005 that the parent role for finding 001, which is 004,004 parent role, so operator 11011009
Have 001,004,005 role, the permission which has is inquired according to role-security table RoleAuth have 9941873,
9941733,9941624, this three permission id inquire 11011009 role of work number power by AuthMenu (permission menu sheet)
Limit has 01,02,03 operating right of menu.
According to permission principle " business operation person's permission=personnel's permission+reversed permission of role-security-personnel ", through the past
Weight, final 11011009 permission is menu 01,02,03.
The URL that encapsulation operation person's information object and authenticated client information are provided to virtual operator management module, URL make by oneself
Adopted parameter is as follows:
<opercode>11011009</opercode>
<menu>01、02、03</menu>
<subscriber>13947583456</subscriber>
<pass>0</pass>。
Five, virtual operator management module needs task as follows, and being related to following correlation table is table 11-13:
1) districts and cities 14 are belonged in the virtual business hall in Nanjing (Nanjing void according to work number 11011009 and user 13947583456
Quasi- business hall id is the virtual operator work number of 143456) creation 99011009.
Operator (operator's table)
| Name | Work number | Districts and cities | Business hall |
| Yu Yanyan | 99011009 | 14 | 143456 |
Table 11
2) menu list of this preservation of halftone is showed according to Nanjing (new version is newly-increased or modification menu is new using being not used
Id), menu (01,02) is obtained after carrying out intersection processing with parameter menu (01,02,03), it is believed that menu 03 is Suzhou gray scale version
Peculiar menu existing for this, Nanjing version do not have this menu, so assigning Quan Caidan to the virtual shop assistant in Nanjing 99011009
(01,02), corresponding authority id are respectively 9941873,9941733.In Nanjing database OperAuth (operator's authority relation
Table) increase by 99011009 permission id.
| Operator's work number | Permission id | State |
| 99011009 | 9941873 | 1 |
| 99011009 | 9941733 | 1 |
Table 12
3) creation operator's work number and virtual work number mapping relations call inter service interface to be synchronized to business flowing water synchronous
Management module.
Table 13
4) operator Yu Yan swallow is with carrying the Nanjing that virtual work number 99011009 is saved according to virtual shop assistant's management module
The city service address URL jumps to Nanjing business processing service URL.
Six, Suzhou shop assistant Yu Yanyan operates Nanjing business with the virtual operator's work number 99011009 in Nanjing, shows client
Data handles 30031031 marketing cases for user, judges that needing to select a type is 93301 according to product prize relation table
, resource management service judges that current operation work number is virtual work number here, calls virtual operator management module
ResourceRouter (99011009) interface is routed to the resource that Suzhou districts and cities provide after being mapped as entity work number 11011009
Management service, the terminal distribution table of districts and cities (Suzhou), finds there has been the terminal under the entity work number where access entity work number
Equipment (allots operation Suzhou terminal resource table by terminal distribution if not), then orders and handle for user, while work number
The bench-type terminal under 11011009 handles outbound.The shop assistant collects 1800 yuan of user's cash, submits business handling success,
The correlation table being related to is table 14-18.
User's order relations table (Nanjing database)
| User id | Product id | Time started | End time |
| 143467 | 20011103 | 2010/10/24 | 2014/10/24 |
| 143467 | 20013414 | 2013/10/21 |
Table 14
Product table (Nanjing database)
Table 15
Terminal resource table (Suzhou database)
| Terminal i d | Terminal name | Terminal models | Inventory status |
| 93301 | IPHONE- is white | Ta_091039103 | Normally |
| 93301 | IPHONE- is white | Ta_934091039 | Normally |
| 93302 | IPHONE- is black | Q2_352525223 | It scraps |
Table 16
Terminal distribution table (Suzhou database)
| Terminal i d | Area code | Belong to business hall | Belong to operator | Entry time | State |
| 93301 | 11 | 1103424 | 11011009 | 2013-1-13 | Outbound |
Table 17
Product prize relation table (Nanjing database)
| Product id | Terminal i d | Present id | Fee | State |
| 30031031 | 93301 | Null | 2800 | Normally |
Table 18
Seven, after business handling success, business is increased in the database of Nanjing for user with virtual operator 99011009 and is ordered
Purchase relationship and business handling flowing water.User's order relations table (Nanjing database) is red for newly-increased record, and the correlation table being related to is
Table 19-20.
User's order relations table (Nanjing database)
| User id | Product id | Time started | End time |
| 143467 | 20011103 | 2010/10/24 | 2014/10/24 |
| 143467 | 20013414 | 2013/10/21 | |
| 143467 | 30031031 | 2014/6/1 | 2016/6/1 |
Table 19
Reception accepts log stream water meter (Nanjing database)
| Serial number | User id | Type of service | Accept work number | Handling time | Paid cash |
| 880321043 | 143467 | Product is handled | 99011009 | 2014/5/30 | 2800 |
Table 20
Eight, gray scale publication cross regional business accepts management platform service flowing water management by synchronization module and triggers Nanjing daily and virtually seek
The industry Room generates virtual work number operation flowing water journal file and obtains, and business flowing water management by synchronization module is according to entity work number and virtually
Work number mapping, accepts log Flow Record for reception and is packaged into file syndata.file according to districts and cities, file is believed substantially
Breath includes: terminal string number, shop assistant's work number, the subscriber data, service class that business serial number, service handling time, user get
The information such as type, the chronological file in Suzhou are synchronized to the server of Suzhou CRM offer.
Nine, Suzhou database starts storing process syndata.pro, is analyzed and processed, is reviving to syndata.file
The service handling flowing water in Nanjing is routed on the day of amended record in the database of state, and the accepting in log stream water meter of Suzhou is recorded, such as
Shown in table 21.
Accept log stream water meter reception (Suzhou database)
| Serial number | User id | Type of service | Accept work number | Handling time | Paid cash |
| 880321043 | 143467 | Product is handled | 11011009 | 2014/5/30 | 2800 |
Table 21
Ten, revenue audit program is according to log stream water meter reception (Suzhou database) is accepted simultaneously, to 11011009
Carry out income check.And the corresponding log stream water meter reception (Nanjing database) that accepts handles flowing water because being virtual work number
99011009, so without checking.
Device application example:
The device of the embodiment of the present invention can be applied to gray scale publication cross regional business and accept management platform, can also be exactly this
Platform itself by decoupling original CRM business processing service, increases reflecting for virtual business hall organization, work number and virtual work number
It is of the existing technology to solve the problems, such as the means such as to penetrate.The device of the embodiment of the present invention is exactly that gray scale publication cross regional business is accepted
It include as described in Figure 5 when managing platform itself, in platform with lower module, customer ownership ground identification module, operator's permission pipe
It is as described below to manage module, virtual shop assistant's management module and business flowing water management by synchronization module, respective function:
One, customer ownership ground identification module, the customer ownership identification module include following functions:
Operator's work number and client's number transmitting customer ownership ground identification module are passed through and call CRM public information number by CRM
According to library, customer ownership identification module judge whether the affiliated business hall districts and cities of operator consistent with the ownership districts and cities of client are accepted,
If consistent, it is judged as that local user traffic is handled, executes local service and accept process；If inconsistent, it is judged as strange land industry
Business is handled and (is needed with the execution of new treatment mechanism).
Two, operator's authority management module, which includes following functions:
Business operation person is showed by permission to control menu, business operation person's permission=personnel's permission+role-security-people
The reversed permission of member.Wherein, 1) personnel's permission is mainly the distribution that personnel are subordinate to menu in each subsystem, is individually to distribute to some
The permission of operator gives personnel assignment permission by personal information Maintenance Table in CRM；2) role-security refers to what role possessed
Permission, once operator possesses this role, then operator just possesses whole permissions of this role.It can be in role in CRM
Permission is distributed to role in maintenance function, because role is there are inheritance, subclass role can inherit the ownership of parent role
Limit；3) reversed permission refers to the permission that operator cannot possess, once having assigned reversed permission to operator, then this operator affirms
Without this permission, the role that whether possesses to him or personal the permission is assigned.Based on CRM aforesaid operations person's permission
Management method, operator's authority management module save work number, permission, role and reversed permissions data, operation from prefectures and cities are synchronous
Member authority management module inquire operator's work number permission, role-security and reversed permission, wherein because role-security exist after
Be in the charge of reason, A and B manage difference because of version and personnel arrangement, the definition of role not can guarantee consistency, so needing diagonal
Then color permission recursion searches obtain operator's menu by duplicate removal " personnel's permission-reversed permission " to specific personnel's permission
The permissions list of granularity.Work number, permissions list and authenticated client information are passed to virtual shop assistant by real-time interface to manage
Module.
Three, virtual shop assistant's management module, which includes following functions:
Virtual shop assistant's management module saves prefectures and cities, the whole province version information (including version number, version menu list), system
One business processing URL interface IP address, sub-services resource management URL interface IP address.Virtual shop assistant's management module receives work number, power
After limiting list and authenticated client information, virtual work number is distributed first and assigns power, then according to customer ownership information, virtually by this
Work number and permission are synchronized to the virtual business hall organization of ownership place, finally carry virtual work number according to virtual shop assistant and manage mould
Districts and cities' service address URL that block saves jumps address of service and (is related to resource management service, provides service interface
ResourceRouter (the virtual work number of String) cooperation ownership place CRM, which jumps to resource management service, accepts ground resource management
Service).In addition, it is also necessary to which work number and virtual work number mapping relations are synchronized to business flowing water management by synchronization module.Wherein, virtually
Work number distribution, tax are weighed and are synchronized and be described in detail as follows:
1) virtual work number distribution, to ensure that later maintenance, scalability and interface transmit consistency, virtual work number point
With following following rule:
Work number length is consistent with the former true work number of shop assistant；
Shop assistant's work number rule is+6 random codes of area number, because virtual work number the whole province unified resource (does not belong to any
Area), so virtual work number=6 random codes of 99+ original work number, such as the virtual work number that shop assistant's work number 14011109 can distribute
It is 99011109.Such naming method can facilitate orientation problem in maintenance by rear 6 random codes, convenient for quickly finding
Actually accept shop assistant.
2) virtual work number authority distribution, local search customer ownership version menu list, with operator's rights management
The permissions list of module transmitting is gone forward side by side, and (virtual work number distribution permission minimizes under realization different editions, guarantees business for intersection processing
Accept safety), intersection result is subjected to tax power to virtual work number.
3) by virtual work number and permissions data, newly-increased customer ownership newly database table, and it is associated with the void being pre-created
Quasi- business hall.
Four, business flowing water management by synchronization module, which includes following functions:
Business flowing water management by synchronization module receives practical work number and virtual work number mapping relations and saves work number mapping pass
Virtual work number in the area A, regional (or other areas) the database Flow Record table of B is accepted flowing water and carried out by system, daily timing
Acquisition, while belonging to districts and cities' information according to the work number mapping relations and work number locally saved, virtual work number flowing water is converted into reality
Flowing water is carried out to the affiliated districts and cities' Flow Record database of work number after the work number Flow Record of border to synchronize, and guarantees prefectures and cities' entity business hall
Business is checked and is settled accounts.
The Fig. 1 for comparing the prior art, increase newly in the corresponding Fig. 5 of the embodiment of the present invention have above-mentioned gray scale publication cross regional business by
Reason management platform accepts management platform for newly-increased above-mentioned gray scale publication cross regional business, retouches as follows to the transformation of former crm system
It states:
One, the service of CRM business processing is decoupled
It is serviced for the processing of CRM core business, during handling cross regional business, it may be necessary to while calling and taking with accepting
Business and ownership place service, the mode of original system list affairs packing service are unfavorable for service call, and spy will be at CRM core business
Reason service decoupling is disposed respectively for three classes service, including the service of business flowing water, resource management service and client traffic processing service,
It is virtual work number or practical work number that wherein flowing water service and client traffic processing service, which are not distinguished and handle work number, and unified access is originally
Ground database is serviced；Resource management service (including card resource, invoice resource, terminal resource etc.) is sentenced to handling work number
It is disconnected, if it is practical work number, local resource access management service and local resource database；It, will be virtual if it is virtual work number
Work number is real as ResourceRouter (the virtual work number of String) interface that ginseng calls virtual shop assistant's management module to provide is entered
Now service jumps.
Two, organization's database increases virtual business hall data
Virtual business hall data are newly-increased identical as common business hall, increase a business newly mainly in basic stitch institution table
Room record, is named as " virtual business hall ".
Using the application example of the embodiments of the present invention, can at least reach it is following the utility model has the advantages that
1) cross regional business is identified by comparison client and operator's Regional Property, and accesses client using virtual work number is carried
Ownership place business processing service, to solve the limitation that cross regional business between different editions is accepted.
2) CRM core processing circuit is classified as resource, flowing water and business processing three classes, formulates scheduling respectively according to characteristic
And synchronization policy.
3) operator's work number permission obtains minimum unit (menu) permission set by recursive fashion, uses the set and visitor
The intersection of family ownership place version menu is assigned virtual work number and is weighed, to guarantee that virtual work number permission minimizes.
If the module integrated described in the embodiment of the present invention is realized in the form of software function module and as independent production
Product when selling or using, also can store in a computer readable storage medium.Based on this understanding, the present invention is real
Applying the technical solution of example, substantially the part that contributes to existing technology can embody in the form of software products in other words
Come, which is stored in a storage medium, including some instructions are used so that a computer equipment (can
To be personal computer, server or network equipment etc.) execute the whole or portion of each embodiment the method for the present invention
Point.And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), deposits at random
The various media that can store program code such as access to memory (RAM, Random Access Memory), magnetic or disk.
It is combined in this way, the embodiment of the present invention is not limited to any specific hardware and software.
Correspondingly, the embodiment of the present invention also provides a kind of computer storage medium, wherein it is stored with computer program, the meter
The solution strange land client traffic that calculation machine program is used to execute the embodiment of the present invention handles limited method.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the scope of the present invention.
Claims (8)
1. a kind of solution strange land client traffic handles limited method, which is characterized in that the described method includes:
Obtain user's transacting business service handling task generated；
Judge whether service handling side and the business application side of handling are same ownership districts and cities, obtain judging result；
The judging result is service handling side and the business application side of handling when not being same ownership districts and cities, determine the business by
Reason task is cross regional business, parses the authority information of the current business receiving party of the corresponding cross regional business；
It is that current business receiving party creation is used for the cross regional business according to the authority information of the current business receiving party
The virtual information handled handles the cross regional business according to virtual information completion；
Wherein, the authority information according to the current business receiving party is current business receiving party creation for described
The virtual information that cross regional business is handled, comprising:
Obtain the authority information list of the current business receiving party, the work number and authenticated client information of the service handling side；
Virtual work number is distributed for the current business receiving party, saves the work number by the virtual work number and the service handling side
The mapping relations of composition；
The ownership place that the business application side of handling is identified according to the authenticated client information is handled according to the business application
The ownership place of side inquires the authority information list of the ownership place of the business application side of handling, by the business application side of handling
The authority information list of ownership place and the authority information list of the current business receiving party carry out intersection processing, the friendship that will be obtained
Collect result to be used to carry out permission to the virtual work number as comprehensive permissions data to assign power；
The virtual work number and the comprehensive permissions data constitute the virtual information；
It is described that the cross regional business is handled according to virtual information completion, comprising:
By the virtual work number and the comprehensive permissions data, the data of the ownership place of the business application side of handling are increased newly
Library, and be associated in the virtual business hall institutional framework that the ownership place in the business application side of handling is pre-created；
It is completed according to the ownership place uniform resource locator URL that the virtual work number is routed to the business application side of handling to institute
State cross regional business accept and the cross regional business according to the comprehensive permission data processing.
2. the method according to claim 1, wherein the judgement service handling side and the business application side of handling are
No is same ownership districts and cities, obtains judging result, comprising:
The service handling side accepts the service handling task, and authenticates to the identity of the business application side of handling, and obtains
Authenticated client information；
The ownership place of the business application side of handling is identified according to the authenticated client information；
Obtain the work number ownership place of service handling side；
The ownership place of the business application side of handling and the work number ownership place of the service handling side are subjected to ownership place code
Match, if successful match, is accepted for local service；If matching is unsuccessful, accepted for cross regional business.
3. according to the method described in claim 2, it is characterized in that, the current business for parsing the corresponding cross regional business
The authority information of receiving party, comprising:
The authority information of the service handling side is inquired according to the work number of the service handling side；
The authority information is by personnel's permission, role-security and reversed permission composition；
To the role-security recursion searches to specific personnel's permission, by constituting one group of letter to personnel's permission and reversed permission
Breath carries out duplicate removal processing, and the authority set for obtaining minimum unit is incorporated as current industry corresponding with the work number of the service handling side
The authority information list of business receiving party.
4. the method according to claim 1, wherein the method also includes:
The mapping relations being made of the work number of the virtual work number and the service handling side are synchronized to the service handling side
Work number ownership place；
The work number that the virtual work number is converted to the service handling side carries out the work number ownership place stream of the service handling side
The synchronized update of water record.
5. a kind of solution strange land client traffic handles limited device, which is characterized in that described device includes:
Recognition unit judges service handling side and business Shen for obtaining user's transacting business service handling task generated
Please the side of handling whether be same ownership districts and cities, obtain judging result；The judging result is that service handling side and business application are done
When reason side is not same ownership districts and cities, determine that the service handling task is cross regional business；
Processing unit, the authority information of the current business receiving party for parsing the corresponding cross regional business；Worked as according to described
The authority information of preceding service handling side is the virtual information that current business receiving party creation is handled for the cross regional business,
The cross regional business is handled according to virtual information completion；
Wherein, the processing unit includes: virtual shop assistant's management module, and virtual shop assistant's management module is used for: being obtained
The authority information list of the current business receiving party, the work number and authenticated client information of the service handling side；Work as to be described
Preceding service handling side distributes virtual work number, saves the mapping being made of the work number of the virtual work number and the service handling side and closes
System；The ownership place that the business application side of handling is identified according to the authenticated client information is handled according to the business application
The ownership place of side inquires the authority information list of the ownership place of the business application side of handling, by the business application side of handling
The authority information list of ownership place and the authority information list of the current business receiving party carry out intersection processing, the friendship that will be obtained
Collect result to be used to carry out permission to the virtual work number as comprehensive permissions data to assign power；The virtual work number and the synthetic weights
It limits data and constitutes the virtual information；
Virtual shop assistant's management module is also used to: the virtual work number and the comprehensive permissions data increase newly described
The database of the ownership place of the business application side of handling, and it is associated with what the ownership place in the business application side of handling was pre-created
In the institutional framework of virtual business hall；The ownership place unified resource of the business application side of handling is routed to according to the virtual work number
Locator URL complete to the cross regional business accept and the cross regional business according to the comprehensive permission data processing.
6. device according to claim 5, which is characterized in that the recognition unit be further customer ownership identify mould
Block, the customer ownership identification module be used for:
When the service handling side accepts the service handling task, the identity of the business application side of handling is authenticated, is obtained
To authenticated client information；The ownership place of the business application side of handling is identified according to the authenticated client information；Acquisition business
The work number ownership place of receiving party；By the ownership place of the business application side of handling and the work number ownership place of the service handling side into
Row ownership place code matches are accepted if successful match for local service；If matching is unsuccessful, for cross regional business by
Reason.
7. device according to claim 6, which is characterized in that the processing unit further comprises: operator's permission pipe
Module is managed, operator's authority management module is used for:
The authority information of the service handling side is inquired according to the work number of the service handling side；The authority information is weighed by personnel
Limit, role-security and reversed permission composition；To the role-security recursion searches to specific personnel's permission, by being weighed to personnel
Limit and reversed permission constitute a group information and carry out duplicate removal processing, obtain minimum unit authority set be incorporated as with the business by
The authority information list of the corresponding current business receiving party of the work number of reason side.
8. device according to claim 5, which is characterized in that the processing unit further include: business flowing water management by synchronization
Module, the business flowing water management by synchronization module are used for:
The mapping relations being made of the work number of the virtual work number and the service handling side are synchronized to the service handling side
Work number ownership place；The work number that the virtual work number is converted to the service handling side, carries out the work of the service handling side
The synchronized update of number ownership place Flow Record.
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| CN101754158A (en) * | 2008-12-02 | 2010-06-23 | 中国移动通信集团宁夏有限公司 | Method for transmitting user data by trans-regional virtual net and system thereof |
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| CN101365184A (en) * | 2008-09-28 | 2009-02-11 | 中国网络通信集团公司 | Implementing method for card service and service supporting platform at different location |
| CN101365183A (en) * | 2008-09-28 | 2009-02-11 | 中国网络通信集团公司 | Implementing method for fee payment service at different location and service supporting platform at different location |
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