CN101211482A - Unattended integral counter-employee system - Google Patents
Unattended integral counter-employee system Download PDFInfo
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- CN101211482A CN101211482A CNA2006100226395A CN200610022639A CN101211482A CN 101211482 A CN101211482 A CN 101211482A CN A2006100226395 A CNA2006100226395 A CN A2006100226395A CN 200610022639 A CN200610022639 A CN 200610022639A CN 101211482 A CN101211482 A CN 101211482A
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Abstract
The invention relates to a bank automation system, in particular to a self-helping transaction comprehensive cashier system. The invention discloses an unmanned comprehensive cashier system, which comprises subsystems which complete various functions. The invention thoroughly solves the problems of incapability in real object interaction of note and credence in the prior unmanned bank by using remote image transmitting technique and double real object exchange technique, thus truly realizing the unmanned comprehensive cashier system of all directional and all self-helping. The invention has the advantages of full functions, capability of completing note dealing business, cash dealing business and various searching service. The invention thoroughly solves the problems of incapability in real object interaction of note and credence in the prior unmanned bank, and truly realizes the unmanned comprehensive cashier system of omnibearing and all self-helping.
Description
Technical field
The present invention relates to bank's automated system, particularly a kind of self-service dealing integral counter-employee system.
Background technology
Along with the development of society, people are more and more personalized, diversified to the requirement of financial service, and the bank service industry develops into present financing, Web bank, Mobile banking, self-help bank etc. by early stage accounting, saving service.What computer technology and Electromechanical Control technology were used in the financial field deepens constantly, the e-finance degree of bank is more and more higher, various self-service equipments and systems such as similar ATM, ATC, self-aided terminal constantly occur, people are growing to the demand of Self-Service.
But self-service equipment and system that present bank is provided all can only satisfy the self-service function of part, can not realize self-service bank truly.For example: ATM can only satisfy withdraw the money and transfer accounts, demand such as inquiry, and come and go just powerless to deposit and bill; Existing self-service bank mostly is the combination of ATM and automatic cash dispenser, self-inquiry terminal, can satisfy the demand that User Part is withdrawn the money, deposits, inquired about, but can not handle other business that bank relates to the bill contact.
In recent years, the develop rapidly of digital picture remote transmission technology can realize the real-time sound in strange land, video interactive by network at present, makes people realize the talk and the communication of " face-to-face " being separated by thousands of miles away.The robotization transmission aspect of bill material object also has some products to come out one after another both at home and abroad in recent years, along with the maturation of technology and Related product, makes bank become possibility for the client provides remote service.
Summary of the invention
Technical matters to be solved by this invention just provides a kind of bank self-help service that is applicable to, utilizes long-distance video tranmission techniques and two-way transmission technology in kind to realize unattended integral counter-employee service system.
The present invention solve the technical problem, and the technical scheme of employing is that unattended integral counter-employee system comprises:
Two-way exchange system in kind is finished the transmitted in both directions of bank money material object;
Multi-media transmission system is used for the transmission tone video data;
The automatic deposit system is used to finish deposit business;
Automatic-teller-machine systems is used to finish the business of withdrawing the money;
Print system is used for bill printing;
Network transmission system is used to transmit transaction data and system information;
Authentication system is used to verify client identity;
Complex control system is connected with above-mentioned each system, finishes all control function of system;
The remote service disposal system is the bank service terminal, is connected with complex control system by network, is used to handle the bank service of client's needs.
The invention has the beneficial effects as follows, complete function, it is professional to finish the bill contact, the professional and various inquiry services of cash deal.Thoroughly solved and to have realized bill, voucher mutual problem in kind in the existing self-service bank, really realized comprehensive, complete self-service unattended integral counter-employee system.
Description of drawings
Fig. 1 is a system chart of the present invention.
Embodiment
Below in conjunction with accompanying drawing, describe technical scheme of the present invention in detail.
Technical scheme of the present invention comprises:
Two-way exchange system in kind is finished the transmitted in both directions of bank money material object;
Multi-media transmission system is used for the transmission tone video data;
The automatic deposit system is used to finish deposit business;
Automatic-teller-machine systems is used to finish the business of withdrawing the money;
Print system is used for bill printing;
Network transmission system is used to transmit transaction data and system information;
Authentication system is used to verify client identity;
Complex control system is connected with above-mentioned each system, finishes all control function of system;
The remote service disposal system is the bank service terminal, is connected with complex control system by network, is used to handle the bank service of client's needs;
Further, described unattended integral counter-employee system also comprises Online Help System, and described Online Help System is connected with the remote service disposal system by network, is used to point out the client to operate;
Concrete, described two-way exchange system in kind adopts pipe method delivery ticket invoice thing factually;
Further, described multi-media transmission system, the audio, video data of transmission is through encryption;
Further, described network transmission system is by dedicated network transmission transaction data and system information;
Further, described network transmission system transmission transaction data is through encryption.
As shown in Figure 1, unattended integral counter-employee system of the present invention is made up of two-way exchange system in kind, multimedia transmission system, automatic deposit system, automatic-teller-machine systems, bill printing system, authentication system, Online Help System, complex control system, network transmission system, remote service disposal system.
The client enters complex control system by the operation control terminal and brings into use unattended integral counter-employee system.
Complex control system is collected client-related information by identity authorization system, and these information are verified.
The type of service that customer selecting will be carried out can enter automatic deposit system or automatic-teller-machine systems or bill printing system or Online Help System.
A, enter and finish the automatic deposit operation after the automatic deposit system and return or withdraw from.
B, enter and finish the automatic drawing operation after the automatic-teller-machine systems and return or withdraw from.
C, enter and finish the bill printing operation after the print system and return or withdraw from.
D, enter and finish the online help operation after the Online Help System and return or withdraw from.
Remote assistance can pass through the remote multi-media transfer system if desired, and correlated digital media informations such as image, voice, digital signature are sent to the remote service disposal system by network transmission system.
The remote service disposal system is finished mutual with the client, and finally determines whether to carry out the required transaction of client.
If can conclude the business,, finish the exchange relevant in kind that exchange needs, and return or withdraw from just by two-way exchange system in kind.
If cannot conclude the business, just point out the client can not carry out required transaction, and select to return or withdraw from.
The unattended integral counter-employee system operating process is as follows:
1. when bank client needs transacting business, carry out authentication by identity authorization system earlier, by handling follow-up business after the authentication.
2. system is by the identity validation to bank client, the class of business that selection need be handled.
3. system catches the information such as video image, certificate photograph, voucher photo of bank client, and is sent to the remote service disposal system as required.
4. the remote service disposal system is verified the relevant information that bank client provides, and judges whether and can authorize clients handle related service.
5. the client handles related service, just associated documents is put into two-way switch in kind as needs, or obtains associated documents, bill material object from two-way switch in kind.
6. the client confirms that business handling finishes, and releases related system.
Unattended integral counter-employee system of the present invention, utilize remote image tranmission techniques and two-way switching technology in kind, thoroughly solved and to have realized bill, voucher mutual problem in kind in the existing self-service bank, really realized comprehensive, complete self-service unattended integral counter-employee system.
Claims (6)
1. unattended integral counter-employee system is characterized in that, comprising:
Two-way exchange system in kind is finished the transmitted in both directions of bank money material object;
Multi-media transmission system is used for the transmission tone video data;
The automatic deposit system is used to finish deposit business;
Automatic-teller-machine systems is used to finish the business of withdrawing the money;
Print system is used for bill printing;
Network transmission system is used to transmit transaction data and system information;
Authentication system is used to verify client identity;
Complex control system is connected with above-mentioned each system, finishes all control function of system;
The remote service disposal system is the bank service terminal, is connected with complex control system by network, is used to handle the bank service of client's needs.
2. unattended integral counter-employee system according to claim 1, it is characterized in that, described unattended integral counter-employee system also comprises Online Help System, and described Online Help System is connected with the remote service disposal system by network, is used to point out the client to operate.
3. unattended integral counter-employee system according to claim 1 and 2 is characterized in that, described two-way exchange system in kind adopts pipe method delivery ticket invoice thing factually.
4. according to claim 1,2 or 3 described unattended integral counter-employee systems, it is characterized in that, described multi-media transmission system, the audio, video data of transmission is through encryption.
5. according to claim 1,2,3 or 4 described unattended integral counter-employee systems, it is characterized in that described network transmission system is by dedicated network transmission transaction data and system information.
6. unattended integral counter-employee system according to claim 5 is characterized in that, described network transmission system transmission transaction data is through encryption.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100226395A CN101211482A (en) | 2006-12-25 | 2006-12-25 | Unattended integral counter-employee system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100226395A CN101211482A (en) | 2006-12-25 | 2006-12-25 | Unattended integral counter-employee system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101211482A true CN101211482A (en) | 2008-07-02 |
Family
ID=39611484
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNA2006100226395A Pending CN101211482A (en) | 2006-12-25 | 2006-12-25 | Unattended integral counter-employee system |
Country Status (1)
| Country | Link |
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| CN (1) | CN101211482A (en) |
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103208155A (en) * | 2012-01-17 | 2013-07-17 | 株式会社日立制作所 | Teller supporting counter reception system and counter processing method |
| CN104137159A (en) * | 2012-01-04 | 2014-11-05 | 荣耀全球解决方案(国际)有限公司 | Computer system for controlling machine based transactions |
| CN105225360A (en) * | 2015-10-14 | 2016-01-06 | 杭州秋溢科技有限公司 | A kind of integrated cash register |
| CN110459021A (en) * | 2019-07-31 | 2019-11-15 | 中国工商银行股份有限公司 | Article retrieving device and article extracting method |
| US10748053B2 (en) | 2016-11-24 | 2020-08-18 | Industrial Technology Research Institute | Ticket authentication method and ticket authentication device |
-
2006
- 2006-12-25 CN CNA2006100226395A patent/CN101211482A/en active Pending
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104137159A (en) * | 2012-01-04 | 2014-11-05 | 荣耀全球解决方案(国际)有限公司 | Computer system for controlling machine based transactions |
| CN103208155A (en) * | 2012-01-17 | 2013-07-17 | 株式会社日立制作所 | Teller supporting counter reception system and counter processing method |
| CN103208155B (en) * | 2012-01-17 | 2016-04-06 | 株式会社日立制作所 | Bank clerk's support type window receiving system and window treatments method |
| CN105225360A (en) * | 2015-10-14 | 2016-01-06 | 杭州秋溢科技有限公司 | A kind of integrated cash register |
| US10748053B2 (en) | 2016-11-24 | 2020-08-18 | Industrial Technology Research Institute | Ticket authentication method and ticket authentication device |
| CN110459021A (en) * | 2019-07-31 | 2019-11-15 | 中国工商银行股份有限公司 | Article retrieving device and article extracting method |
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| C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
| WD01 | Invention patent application deemed withdrawn after publication |