CN101206735A - Method for preengaging medical resource - Google Patents
Method for preengaging medical resource Download PDFInfo
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- CN101206735A CN101206735A CNA2007100296299A CN200710029629A CN101206735A CN 101206735 A CN101206735 A CN 101206735A CN A2007100296299 A CNA2007100296299 A CN A2007100296299A CN 200710029629 A CN200710029629 A CN 200710029629A CN 101206735 A CN101206735 A CN 101206735A
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Abstract
The invention relates to a resource reservation method for a medical reservation system and comprises reservation system calling equipment; the method comprises the following procedures that: (1) the reservation system calling equipment and a system server are logged in; a reservation type is selected; (2) reservation resource is inquired through the reservation system; (3) according to the need of a client, the proper reservation resource is selected and the reservation is determined.
Description
[technical field]
The present invention relates to a kind of method for preengaging medical resource that is used for medical reservation system.
[background technology]
Along with the in-depth day by day of China health institutional structure reform and being growing more intense of medical market competition, Medical Consumption person to the range of choice of medical services constantly enlarge, selective power improves constantly, and selects also enhancing day by day of desire simultaneously.In order in competition, to be in the invincible position, hospital has only continuous effort improvement and hospital internal client (interior employee, and employee family members and friend) and the external client's of hospital (patient, potential patient) relation, just can help enhancing competitiveness, win new client, keep the frequent customer and promote the brand recognition and the market share.
Present ubiquitous patient sees a doctor very long problem of the time of waiting in line, and the difficulty and high cost of getting medical is seen a doctor time-consuming, and hospital resources such as berth, parking stall are also very well sold and in short supply, bring many troubles to the patient, if the patient can just can finish like a cork by phone, note or network and register sick bed at home, the parking stall, operation, checkout facility, medical services, operating room, many quality time have then been saved in the reservation behavior of inspection machine, have also save the agitation of earnestly waiting in hospital.
Therefore, provide a kind of method that is used for the real-time reservation medical resource of medical reservation system to be necessity in fact.
[summary of the invention]
The purpose of this invention is to provide a kind of method that is used for the real-time reservation medical resource of medical reservation system.
For realizing the object of the invention, provide following technical scheme:
This Customer Relationship Management Services comprises the service end Service Processing Module that is connected with the service end database, the client Service Processing Module that is connected with client database, calling device and proxy interface, hospital connects calling device by calling proxy interface, this client Service Processing Module connects calling device by proxy interface, the information that service end receives according to calling device, again by service end Service Processing Module typing customer data, client's condition, and call database, make resource allocation and handle, find out adaptation data and generate report or the reservation result according to customer demand.
This client Service Processing Module connects by HIS gateway and hospital information system (HIS, HospitalInformation System).This service end Service Processing Module and client Service Processing Module are provided with the HCRM gateway, do authentication by the HCRM gateway and connect.This service end Service Processing Module is provided with the HCRM gateway, can be connected with the HCRM gateway by the HIS gateway between client Service Processing Module and the service end Service Processing Module.The data file that the HCRM gateway processes is uploaded, real time billing note mutual.
This service end Service Processing Module connects Short Message Service Gateway.Short Message Service Gateway is to be used for receiving and dispatching note, connects note operator, can receive the client requests note, and send information for hospital or reservation as a result note to the client.
This service end Service Processing Module connects the note processing module to make accounting processing.The note that the main disposal system of this note processing module receives do to charge confirm is handled, and generates to charge and the direction notice hospital end generation electronics note etc. of registering.
This method for preengaging medical resource that is used for medical reservation system may further comprise the steps:
(1) lands reservation system calling device and system server, select reservation type;
(2) by reservation system query-reservation resource;
(3) select suitable reserve resource according to customer requirement, determine reservation.
Further comprise step after step (1): whether customer data is arranged in the inquiry system, be then to enter step (2), otherwise newly-increased customer data enters step (2) again.
If checking in has customer data in the system, also can further comprise step: judged whether the repetition data, if any then selecting earlier.
After step (2) query-reservation resource, judge whether the selection of time that the client needs, the then definite reservation of select time is arranged, nothing is then preserved subscription information and is further inquired about.
The subscription information flow process concrete as:
Hospital's client is attended a banquet by proxy interface Connection Service end Service Processing Module, import correct account and password, land the HCRM system by the HCRM gateway authentication, telephone in, can call this proxy interface of attending a banquet by calling device and change phone over to the earphone of attending a banquet if any the client; If the client had the prescription on individual diagnosis data in this hospital in the past, system can access customer data from database automatically; Attend a banquet and select reservation type, query resource information according to customer requirement; After the good appropriate resources of customer selecting, the service end Service Processing Module sends an instruction to the HCRM gateway, service end HCRM gateway obtains can giving the client HIS of hospital gateway with this instruction after the instruction, send this instruction by the HIS gateway to the HIS database, finish reservation, and execution result is fed back to service end HCRM gateway, if this time, the service end Service Processing Module obtained the information of HCRM success, can send an information to Short Message Service Gateway, Short Message Service Gateway can send to this information note operator, is sent on client's the mobile phone by note operator again.When the time comes, client's mobile phone can obtain a reservation confirmation.
Reserve resource described in this reserving method comprises medical resources such as the resource of registering, sick bed resource, parking stall resource, inspection machine, checkout facility resource, medical services resource, operation resource, operating room resource allocation.Described reservation type comprises the reservation of medical resources such as the reservation of registering, sick bed reservation, parking stall reservation, inspection machine reservation, checkout facility reservation, medical services reservation, operation dial, operating room reservation.
[description of drawings]
Fig. 1 is the FB(flow block) of method for preengaging medical resource of the present invention;
Fig. 2 is the FB(flow block) of registering of method for preengaging medical resource of the present invention.
[embodiment]
See also Fig. 1 and Fig. 2, the operation principles of method for preengaging medical resource of the present invention be described below in conjunction with example:
Embodiment 1 reservation is registered
Hospital's seat is received patient's phone, if the patient in the past once in the hospital admission mistake, system can access patient's data automatically, otherwise seat can be noted down patient's basic document.After learning the section office and doctor that needs of patients is registered by inquiry, seat confirms to preengage the concrete time of registering together with the patient, and it is registered to obtain after patient's the approval group.Register after the success, system can send one and confirm note to patient's mobile phone, and this note does not need the patient to reply, and only reminds.Even if reservation is registered and is finished, the patient only need be before the time of reservation half an hour register to hospital and get final product, exceed the time limit then preengage be considered as invalid.
The reservation of embodiment 2 sick beds
When the patient has the clear and definite demand of being in hospital, dial sequence call.Hospital's seat is received patient's phone, if the patient in the past once in the hospital admission mistake, system can access patient's data automatically, otherwise seat can be noted down patient's basic document.If the patient has specific (special) requirements for the resident doctor of oneself, then inquire about resident doctor's information of arranging an order according to class and grade, be its reservation sick bed according to inpatient bed information then.If, then directly inquiring about sick bed information for resident doctor's no requirement (NR), the patient is its reservation.After preengaging successfully, system can send one and confirm note to patient's mobile phone, and this note does not need the patient to reply, and only reminds.Even if the reservation sick bed is finished, the patient only need shift to an earlier date half a day at subscription time and get final product to hospital's Admission formality, and it is invalid that the then reservation that exceeds the time limit is considered as.
The above only is a preferable embodiment of the present invention, and protection scope of the present invention is not limited thereto, and those of skill in the art are any to be included within protection domain of the present invention based on non-material change on the technical solution of the present invention.
Claims (6)
1. a method for preengaging medical resource that is used for medical reservation system is characterized in that, it comprises the reservation system calling device, and this method may further comprise the steps:
(1) lands reservation system calling device and system server, select reservation type;
(2) by reservation system query-reservation resource;
(3) select suitable reserve resource according to customer requirement, determine reservation.
2. method for preengaging medical resource as claimed in claim 1 is characterized in that, further comprises step after step (1): whether customer data is arranged in the inquiry system, be then to enter step (2), otherwise newly-increased customer data enters step (2) again.
3. method for preengaging medical resource as claimed in claim 2 is characterized in that, if check in customer data is arranged in the system, has judged whether the repetition data, if any then selecting earlier.
4. method for preengaging medical resource as claimed in claim 1 is characterized in that, after step (2) query-reservation resource, judges whether the selection of time that the client needs, and the then definite reservation of select time is arranged, and nothing is then preserved subscription information and further inquired about.
5. as any described method for preengaging medical resource in the claim 1～4, it is characterized in that described reservation type comprises the reservation of medical resources such as the reservation of registering, sick bed reservation, parking stall reservation, inspection machine reservation, checkout facility reservation, medical services reservation, operation dial, operating room reservation.
6. as any described method for preengaging medical resource in the claim 1～4, it is characterized in that described reserve resource comprises medical resources such as the resource of registering, sick bed resource, parking stall resource, inspection machine resource, checkout facility resource, medical services resource, operation resource, operating room resource.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2007100296299A CN101206735A (en) | 2007-08-07 | 2007-08-07 | Method for preengaging medical resource |
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| Application Number | Priority Date | Filing Date | Title |
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| CNA2007100296299A CN101206735A (en) | 2007-08-07 | 2007-08-07 | Method for preengaging medical resource |
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| CN101206735A true CN101206735A (en) | 2008-06-25 |
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| CNA2007100296299A Pending CN101206735A (en) | 2007-08-07 | 2007-08-07 | Method for preengaging medical resource |
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Cited By (18)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101937489A (en) * | 2010-08-26 | 2011-01-05 | 无锡北邮感知技术产业研究院有限公司 | Medical guide information service system based on event driving and work method thereof |
| CN102244671A (en) * | 2011-04-28 | 2011-11-16 | 大连亿创天地科技发展有限公司 | Internet-based video diagnosis and treatment system for doctor |
| CN102299946A (en) * | 2011-04-28 | 2011-12-28 | 大连亿创天地科技发展有限公司 | Network-based comprehensive video diagnosis and treatment supervisory system |
| CN102402648A (en) * | 2011-12-29 | 2012-04-04 | 重庆大学 | Medicine selection assistant decision-making system |
| CN102486845A (en) * | 2010-12-01 | 2012-06-06 | 鸿富锦精密工业（深圳）有限公司 | Resource management system and method thereof |
| CN102665015A (en) * | 2012-04-17 | 2012-09-12 | 苏州风采信息技术有限公司 | Telephone booking system for hospital outpatient service |
| CN102831484A (en) * | 2012-08-14 | 2012-12-19 | 苏州仁耀商务信息咨询有限公司 | Appointment registration system |
| CN102855366A (en) * | 2011-06-29 | 2013-01-02 | 苏州盈迪信康网络信息技术有限公司 | Computation method of appointment registration |
| CN103150602A (en) * | 2013-03-04 | 2013-06-12 | 黄晓惠 | Reservation system and reservation method |
| CN104766126A (en) * | 2014-01-02 | 2015-07-08 | 皇家飞利浦有限公司 | Medical treatment scheduling driven by clinic knowledge |
| CN104915719A (en) * | 2015-06-10 | 2015-09-16 | 湖南菜鸟网络科技有限公司 | Physical examination appointment registration method and system |
| WO2016201738A1 (en) * | 2015-06-13 | 2016-12-22 | 深圳市共创百业科技开发有限公司 | Quick registration method based on network hospital platform, and network hospital platform |
| CN106447882A (en) * | 2016-09-13 | 2017-02-22 | 太仓苏易信息科技有限公司 | System for appointing registration by mobile phone |
| CN107451669A (en) * | 2017-07-20 | 2017-12-08 | 武汉依迅北斗空间技术有限公司 | A kind of driving training reserving method and system |
| CN107851229A (en) * | 2015-07-23 | 2018-03-27 | 瑞可利控股有限公司 | Reservation management device, reservation management method and reservation management program |
| CN107851227A (en) * | 2015-05-25 | 2018-03-27 | 瑞可利控股有限公司 | Reservation management device, reservation management method and reservation management program |
| CN112635032A (en) * | 2020-12-21 | 2021-04-09 | 山东众阳健康科技集团有限公司 | Hospital reservation resource overall planning processing method and system |
| CN114049746A (en) * | 2021-12-15 | 2022-02-15 | 上海市闵行区肿瘤医院 | Emergency 3A-4C calling service device |
-
2007
- 2007-08-07 CN CNA2007100296299A patent/CN101206735A/en active Pending
Cited By (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101937489A (en) * | 2010-08-26 | 2011-01-05 | 无锡北邮感知技术产业研究院有限公司 | Medical guide information service system based on event driving and work method thereof |
| CN102486845A (en) * | 2010-12-01 | 2012-06-06 | 鸿富锦精密工业（深圳）有限公司 | Resource management system and method thereof |
| CN102244671A (en) * | 2011-04-28 | 2011-11-16 | 大连亿创天地科技发展有限公司 | Internet-based video diagnosis and treatment system for doctor |
| CN102299946A (en) * | 2011-04-28 | 2011-12-28 | 大连亿创天地科技发展有限公司 | Network-based comprehensive video diagnosis and treatment supervisory system |
| CN102855366A (en) * | 2011-06-29 | 2013-01-02 | 苏州盈迪信康网络信息技术有限公司 | Computation method of appointment registration |
| CN102402648B (en) * | 2011-12-29 | 2015-04-29 | 重庆大学 | Medicine selection assistant decision-making system |
| CN102402648A (en) * | 2011-12-29 | 2012-04-04 | 重庆大学 | Medicine selection assistant decision-making system |
| CN102665015A (en) * | 2012-04-17 | 2012-09-12 | 苏州风采信息技术有限公司 | Telephone booking system for hospital outpatient service |
| CN102831484A (en) * | 2012-08-14 | 2012-12-19 | 苏州仁耀商务信息咨询有限公司 | Appointment registration system |
| CN103150602A (en) * | 2013-03-04 | 2013-06-12 | 黄晓惠 | Reservation system and reservation method |
| CN104766126A (en) * | 2014-01-02 | 2015-07-08 | 皇家飞利浦有限公司 | Medical treatment scheduling driven by clinic knowledge |
| CN107851227A (en) * | 2015-05-25 | 2018-03-27 | 瑞可利控股有限公司 | Reservation management device, reservation management method and reservation management program |
| CN104915719A (en) * | 2015-06-10 | 2015-09-16 | 湖南菜鸟网络科技有限公司 | Physical examination appointment registration method and system |
| WO2016201738A1 (en) * | 2015-06-13 | 2016-12-22 | 深圳市共创百业科技开发有限公司 | Quick registration method based on network hospital platform, and network hospital platform |
| CN107851229A (en) * | 2015-07-23 | 2018-03-27 | 瑞可利控股有限公司 | Reservation management device, reservation management method and reservation management program |
| CN106447882A (en) * | 2016-09-13 | 2017-02-22 | 太仓苏易信息科技有限公司 | System for appointing registration by mobile phone |
| CN107451669A (en) * | 2017-07-20 | 2017-12-08 | 武汉依迅北斗空间技术有限公司 | A kind of driving training reserving method and system |
| CN112635032A (en) * | 2020-12-21 | 2021-04-09 | 山东众阳健康科技集团有限公司 | Hospital reservation resource overall planning processing method and system |
| CN114049746A (en) * | 2021-12-15 | 2022-02-15 | 上海市闵行区肿瘤医院 | Emergency 3A-4C calling service device |
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Open date: 20080625 |