CN101118626A - Electronic worksheets automatic construction system and electric electronic worksheets processing method - Google Patents
Electronic worksheets automatic construction system and electric electronic worksheets processing method Download PDFInfo
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- CN101118626A CN101118626A CNA200710145676XA CN200710145676A CN101118626A CN 101118626 A CN101118626 A CN 101118626A CN A200710145676X A CNA200710145676X A CN A200710145676XA CN 200710145676 A CN200710145676 A CN 200710145676A CN 101118626 A CN101118626 A CN 101118626A
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Abstract
The present invention proposes an automatic construction system of electronic work orders and a method of electronic work order processing used for the automatic construction system of electronic work orders. The automatic construction system of electronic work orders consists of: a database, which stores caches built based upon the properties of work orders; a receiving and analyzing device for work orders, which receives and analyzes work order data stream from a higher level. When a successful analyzing is achieved, the work order status is set as the unprocessed status, and the work order is added to the work order cache, otherwise, the work order is discarded, the wrong response is fed back to the higher-level system to end the processing and after a work order scanning device stops scanning, the work order receiving and analyzing device is started to receive work orders from a higher-level system; a work order processing device, which processes work orders according to the priorities of work orders and sets the work order status as the processed status; a work order scanning device, which is restarted when a malfunction occurs to the automatic construction system of electronic work orders to scan and load the work orders whose statuses are set as the unprocessed status in the work order cache to the work order processing device to be processed. When a loading is finished, the scanning is stopped.
Description
Technical field
The present invention relates to the communications field, relate in particular to the electronic work order automatic construction system and be used for the electronic work order disposal route of electronic work order automatic construction system.
Background technology
Develop rapidly along with telecommunication service; the own cover automatic service in operation commercial city is opened flow process at present; because whole service flow process complexity; surveying from the business hall to equipment often will be through the system of a plurality of different manufacturers; and electronic work order is handled in so how different operation systems; the single situation of losing worker's list in transit because certain link wherein or system take place unusually or the machine accident of delaying is restarted of worker can appear unavoidably; mean that corresponding business can't open in case the worker singly loses, directly have influence on the service quality of operator.
For addressing the above problem traditional solution generally be: if the business hall does not receive that for a long time the worker means when singly responding that the worker singly may be taken place unusual or certain disposal system delays that to lose the worker behind the machine single in processing procedure; find the managerial personnel of worker odd numbers or telephone number notice related system to search current worker by the business hall personnel this moment, and singly whether the state at native system is normal; if find that worker's list is lost then by manually manual wrong receipt is to the business hall in superior system, it is single to resend this worker by the business hall more on the way.As seen this single unusual complexity of worker of losing after restarting because of the accident machine of delaying of conventional process finally may be because the service fulfillment time lengthening cause user's complaint.
In view of the situation, with the network activation system be example proposed a kind of restart because of system's accident do not lose single solution, mainly adopted database storage techniques, adopt specific algorithm active scan to delay not have before the machine worker's forms data of handling when the system for the treatment of restarts, handle according to activation process by system again with the time of accepting worker's list according to the priority of worker's list then.
Summary of the invention
One or more problems in view of the above, the present invention proposes the electronic work order automatic construction system and be used for the electronic work order disposal route of electronic work order automatic construction system, can solve complicated telecommunication service opens in the flow process and does not restart single problem of losing because of system's accident, finally reach the integrality of finishing the operation flow data by system automatically, improve the service quality of operator.
Electronic work order automatic construction system according to the present invention comprises: database is used to store the single cache table of setting up according to the single attribute of worker of worker; The worker is single to be received and resolver, be used to receive from worker's single data stream of superior system and resolve, resolving under the case of successful, the state of the worker's list that obtains after resolving successfully is set to the state of being untreated and the worker who receives is singly added in the single cache table of worker, resolving under the unsuccessful situation, abandon the worker Dan Bingxiang superior system feedback error that parses and respond, and it is single with the worker who begins to receive from superior system to stop to scan the back startup at worker's single sweep device with end process; And work sheet processing device, being used for singly handling resolving the worker who obtains after the success according to the priority of worker's list, the state of worker's list is set to the state of disposing after handling the completion list; Worker's single sweep device, be used for after the electronic work order automatic construction system breaks down and restarts, state is that untreated worker singly and with untreated worker singly is loaded into work sheet processing device to handle in the single cache table of autoscan worker, stops scanning behind the single loaded of untreated worker.
Wherein, the single attribute of worker comprises following at least a: worker's odd numbers, telephone number, priority and treatment state.The single cache table apparatus for establishing of worker is set up single cache table index with the worker who is used to retrieve.The single buffer storage of worker is with the major key of worker's odd numbers as the single cache table of worker.Worker's single sweep device is single with the one or more related worker of the single cache table indexed search of worker worker list by the single cache table of worker.
The worker's form processing method that is used for the electronic work order automatic construction system according to the present invention may further comprise the steps: step S202, the single cache table of worker that storage is set up according to the single attribute of worker in database; Step S204, single reception of worker and resolver receive from worker's single data stream of superior system and resolve, resolving under the case of successful, the state of the worker's list that obtains after resolving successfully is set to the state of being untreated and the worker who receives is singly added in the single cache table of worker, resolving under the unsuccessful situation, abandoning the response of worker Dan Bingxiang superior system feedback error with end process; And step S206, work sheet processing device is singly handled resolving the worker who obtains after the success according to the priority of worker's list, and the state of worker's list is set to the state of disposing after handling the completion list.
Wherein, worker's single sweep device is after the electronic work order automatic construction system breaks down and restarts, state is untreated worker's list and loads untreated worker's list to handle in the single cache table of autoscan worker, stops behind the single loaded of untreated worker scanning and beginning to receive from the new worker of superior system single.
Wherein, the single attribute of worker comprises following at least a: worker's odd numbers, telephone number, priority and treatment state.By the single cache table index of the worker who sets up the single cache table of worker the single cache table of worker is retrieved.With the major key of worker's odd numbers as the single cache table of worker.Single by the single cache table of worker with the one or more related worker of the single cache table indexed search of worker worker list.
By the present invention, can reach following beneficial effect: system survivability, the ability to ward off risks are improved, it is that critical data to system has played great guaranteeing role that especially single for the batch worker, the single storm of worker arrives, and does not worry that system's accident stops and losing crucial worker's forms data.Guaranteed that whole service opens the integrality of flow data, continuity, can not delay machine and interrupt worker's forms data because of wherein certain system is of short duration in the complicated service flow process.Improve the maintenance efficiency of operator, avoided worker in transit singly to lose and spend the plenty of time misarrangement, also improved the service quality of operator to a certain extent.
Description of drawings
Accompanying drawing described herein is used to provide further understanding of the present invention, constitutes the application's a part, and illustrative examples of the present invention and explanation thereof are used to explain the present invention, do not constitute improper qualification of the present invention.In the accompanying drawings:
Fig. 1 is the block diagram according to electronic work order automatic construction system of the present invention;
Fig. 2 is according to the process flow diagram that is used for worker's form processing method of electronic work order automatic construction system of the present invention;
Fig. 3 is according to the single process flow diagram that receives and put in storage of worker of the present invention; And
Fig. 4 is the process flow diagram according to automatic loading worker list of the present invention.
Embodiment
Below with reference to accompanying drawing, describe the specific embodiment of the present invention in detail.
The design philosophy of this programme is to extract worker's forms data determinant attribute to form the single cache table of a Zhang Gong, be used to write down worker's list number, priority and processing sign etc., and single current state of setting up index field so that fast query is gone to work.Detailed process is to receive worker's list and successfully put in storage in the cache table, return a response that reception is successful to superior system after being designated the state of being untreated, superior system is no longer retransmitted this worker's list after receiving message, treat to be revised as the state of disposing again after worker's list is really handled, the not processed worker of machine is single still to be saved in the native system in case system delays suddenly according to the method, single when restarting by the not processed worker of system's active scan, it is single so just to have avoided can not losing the worker, this programme is specially adapted to have a large amount of workers singly to be in the queuing and system collapses suddenly at the single storm of worker temporarily, has improved system survivability greatly, the ability to ward off risks.
Fig. 1 is the block diagram according to electronic work order automatic construction system of the present invention.As shown in Figure 1, this system comprises: database 102 is used to store the single cache table of setting up according to the single attribute of worker of worker; The worker is single to be received and resolver 104, be used to receive from worker's single data stream of superior system and resolve, resolving under the case of successful, the state of the worker's list that obtains after resolving successfully is set to the state of being untreated and the worker who receives is singly added in the single cache table of worker, resolving under the unsuccessful situation, abandon the response of worker Dan Bingxiang superior system feedback error with end process, and it is single with the worker who begins to receive from superior system to stop to scan the back startup at worker's single sweep device; Work sheet processing device 106 is used for singly handling resolving the worker who obtains after the success according to the priority of worker's list, and the state of worker's list is set to the state of disposing after handling the completion list; And worker's single sweep device 108, be used for after the electronic work order automatic construction system breaks down and restarts, state is that untreated worker singly and with untreated worker singly is loaded into work sheet processing device to handle in the single cache table of autoscan worker, stops scanning behind the single loaded of untreated worker.
Wherein, the single attribute of worker comprises following at least a: worker's odd numbers, telephone number, priority and treatment state.The single cache table apparatus for establishing of worker is set up single cache table index with the worker who is used to retrieve.The single buffer storage of worker is with the major key of worker's odd numbers as the single cache table of worker.Worker's single sweep device is single with the one or more related worker of the single cache table indexed search of worker worker list by the single cache table of worker.
Fig. 2 is according to the process flow diagram that is used for worker's form processing method of electronic work order automatic construction system of the present invention.As shown in Figure 2, this method may further comprise the steps:
Step S202, the single cache table of worker that database storing is set up according to the single attribute of worker.
Promptly, extract the single determinant attribute of worker,, design a cache table and set up index as worker's odd numbers, telephone number, priority, treatment state, it is that major key avoids the repetition worker single that worker's odd numbers is set, and this table not only is used to write down the single quick retrieval that also is used for association table of worker of being untreated.
Step S204, single reception of worker and resolver receive from worker's single data stream of superior system and resolve, resolving under the case of successful, the state of the worker's list that obtains after resolving successfully is set to the state of being untreated and the worker who receives is singly added in the single cache table of worker, resolving under the unsuccessful situation, abandoning the worker Dan Bingxiang superior system feedback error that parses and respond with end process.
That is, system receives worker's single data stream and according to the data object of protocol analysis COST system cognition, resolves failure and shows the data stream lattice
The formula mistake, single reception of worker and parsing module are responsible for to superior system mistake receipt, it is single to abandon this worker in native system, successfully from data stream, extract the key message that needs in the above-mentioned cache table if resolve, according to priority algorithm calculating priority level quantity, the setting state of being untreated is saved in cache table, and worker's single object added in the processing queue is for further processing.
Step S206, work sheet processing device is singly handled resolving the worker who obtains after the success according to the priority of worker's list, and the state of worker's list is set to the state of disposing after handling the completion list.
Promptly, according to the single cache table structure of the worker of above-mentioned design, realize scan module can be when starting automatic untreated worker single, obtain not processed worker's list and load worker's single object in internal memory, and the sending function of single reception of simulation worker and parsing module, single according to sequencing, the priority size of worker's list to processing module transmission worker, restart the single treatment scheme of worker, realize the activation once more of worker's list, in case the single loaded of not processed worker just stops scan module to reduce system overhead.Autoscan module at first when system restarts.
Wherein, worker's single sweep device is after the electronic work order automatic construction system breaks down and restarts, state is untreated worker's list and loads untreated worker's list to handle in the single cache table of autoscan worker, stops behind the single loaded of untreated worker scanning and beginning to receive from the new worker of superior system single.
Wherein, the single attribute of worker comprises following at least a: worker's odd numbers, telephone number, priority and treatment state.By the single cache table index of the worker who sets up the single cache table of worker the single cache table of worker is retrieved.With the major key of worker's odd numbers as the single cache table of worker.Single by the single cache table of worker with the one or more related worker of the single cache table indexed search of worker worker list.
Fig. 3 describes the single reception of worker in detail and how parsing module receives worker's single current data that the higher level sends, correct parsing worker list and the single determinant attribute of extraction worker are saved in the cache table, these data are basic datas of autoscan function, also are the single starting points of handling of worker.
When having worker's forms data, superior system comes temporarily, single reception of worker and resolver are responsible for the parsing of worker's single data stream, resolve to native system energy recognition data, resolve and successfully preserve the single critical data of worker such as worker's odd numbers, telephone number, priority is waited until in the single cache table of worker, and identify and become to be untreated state, resolving failure, to abandon the worker single, finishes this worker's single process and to mistake receipt last time, parsing finishes and enters follow-up flow process, and state is the state of finishing dealing with in the modification cache table.
Fig. 4 describes system in detail each service module starts when restarting sequencing, and scanning single flow process that is untreated, this figure also is a key of the present invention:
When restarting (S402), the system for the treatment of preferentially starts single processing of worker and data scanning module (S404), scan module starts all not processed workers single (S406) in the active scan cache table of back, these worker's individual palpations are loaded in the internal memory according to the priority and the sequencing of having got well as calculated, and simulation receives and parsing module sends (S408) to worker's single object with priority to processing module in order, enter the single processing queue queuing of worker successively, activate the single treatment scheme of worker once more, (S410) starts single reception of worker and parsing module at once in case the worker's single transmit that loads finishes, enter the normal operation (S412) of system, the purpose that starts behind single reception of worker and the parsing module is the single processing earlier of worker of avoiding the back to receive, avoid the order confusion of association table, not processed worker singly just was reloaded activation before this step had guaranteed the machine of delaying, and had guaranteed that the worker does not singly lose.
The above is the preferred embodiments of the present invention only, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (10)
1. electronic work order automatic construction system is characterized in that comprising:
Database is used to store the single cache table of setting up according to the single attribute of worker of worker;
The worker is single to be received and resolver, be used to receive from worker's single data stream of superior system and resolve, resolving under the case of successful, the state of the worker's list that obtains after resolving successfully is set to the state of being untreated and described worker is singly added in the single cache table of described worker, resolving under the unsuccessful situation, abandon the described superior system feedback error response of the worker Dan Bingxiang that parses with end process, and it is single with the worker who begins to receive from described superior system to stop to scan the back startup at worker's single sweep device;
Work sheet processing device is used for singly handling resolving the worker who obtains after the success according to the priority of described worker's list, and the state of described worker's list is set to the state of disposing after handling described worker's list; And
Described worker's single sweep device, be used for after described electronic work order automatic construction system breaks down and restarts, state is that untreated worker's list also singly is loaded into described untreated worker described work sheet processing device to handle in the single cache table of the described worker of autoscan, stops scanning behind the single loaded of described untreated worker.
2. electronic work order automatic construction system according to claim 1 is characterized in that, the single attribute of described worker comprises following at least a: worker's odd numbers, telephone number, priority and treatment state.
3. electronic work order automatic construction system according to claim 2 is characterized in that, the single cache table apparatus for establishing of described worker is set up single cache table index with the worker who is used to retrieve.
4. electronic work order automatic construction system according to claim 3 is characterized in that, the single buffer storage of described worker is with the major key of described worker's odd numbers as the single cache table of described worker.
5. electronic work order automatic construction system according to claim 4 is characterized in that, described worker's single sweep device is single with the one or more related worker of the single cache table indexed search of described worker worker list by the single cache table of described worker.
6. the worker's form processing method that is used for the electronic work order automatic construction system is characterized in that, may further comprise the steps:
Step S202, the single cache table of worker that storage is set up according to the single attribute of worker in database;
Step S204, single reception of worker and resolver receive from worker's single data stream of superior system and resolve, resolving under the case of successful, the state of the worker's list that obtains after resolving successfully is set to the state of being untreated and described worker is singly added in the single cache table of described worker, resolving under the unsuccessful situation, abandoning the described superior system feedback error response of described worker Dan Bingxiang with end process; And
Step S206, work sheet processing device is singly handled resolving the worker who obtains after the success according to the priority of worker's list, and the state of described worker's list is set to the state of disposing after handling described worker's list;
Wherein, described worker's single sweep device is after described electronic work order automatic construction system breaks down and restarts, state is untreated worker's list and loads described untreated worker's list to handle in the single cache table of the described worker of autoscan, stops behind the single loaded of described untreated worker scanning and beginning to receive from the new worker of described superior system single.
7. worker's form processing method according to claim 6 is characterized in that, the single attribute of described worker comprises following at least a: worker's odd numbers, telephone number, priority and treatment state.
8. worker's form processing method according to claim 7 is characterized in that, by the single cache table index of the worker who sets up the single cache table of described worker the single cache table of described worker is retrieved.
9. worker's form processing method according to claim 8 is characterized in that, with the major key of described worker's odd numbers as the single cache table of described worker.
10. worker's form processing method according to claim 9 is characterized in that, and is single with the one or more related worker of the single cache table indexed search of described worker worker list by the single cache table of described worker.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200710145676XA CN101118626B (en) | 2007-09-13 | 2007-09-13 | Electronic worksheets automatic construction system and electric electronic worksheets processing method |
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| Application Number | Priority Date | Filing Date | Title |
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| CN200710145676XA CN101118626B (en) | 2007-09-13 | 2007-09-13 | Electronic worksheets automatic construction system and electric electronic worksheets processing method |
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| CN101118626A true CN101118626A (en) | 2008-02-06 |
| CN101118626B CN101118626B (en) | 2011-12-28 |
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| Application Number | Title | Priority Date | Filing Date |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102572134A (en) * | 2010-12-30 | 2012-07-11 | 上海博泰悦臻电子设备制造有限公司 | Work order processing method, work order building system and work order processing system |
| CN103064758A (en) * | 2012-12-14 | 2013-04-24 | 广东欧珀移动通信有限公司 | Edited content timing saving method for mobile terminal device and mobile terminal device |
| CN105824814A (en) * | 2015-01-05 | 2016-08-03 | 中国移动通信集团浙江有限公司 | Control method, device and electronic device |
| CN112905318A (en) * | 2021-02-04 | 2021-06-04 | 方新 | Message priority queue based distributed switching network element calling method and system |
| CN113438117A (en) * | 2021-07-09 | 2021-09-24 | 中国电信股份有限公司 | Network element work order processing method and device, storage medium and electronic equipment |
| CN113592432A (en) * | 2021-07-02 | 2021-11-02 | 软通智慧信息技术有限公司 | Work order weight judging method and device, electronic equipment and storage medium |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1180551C (en) * | 2002-05-23 | 2004-12-15 | 华为技术有限公司 | Fault location method of program mode |
| CN1506829A (en) * | 2002-12-06 | 2004-06-23 | 中国科学院计算技术研究所 | Method of preventing software error caused by long time running |
| JP2006065440A (en) * | 2004-08-25 | 2006-03-09 | Evolium Sas | Process management system |
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2007
- 2007-09-13 CN CN200710145676XA patent/CN101118626B/en not_active Expired - Fee Related
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102572134A (en) * | 2010-12-30 | 2012-07-11 | 上海博泰悦臻电子设备制造有限公司 | Work order processing method, work order building system and work order processing system |
| CN103064758A (en) * | 2012-12-14 | 2013-04-24 | 广东欧珀移动通信有限公司 | Edited content timing saving method for mobile terminal device and mobile terminal device |
| CN105824814A (en) * | 2015-01-05 | 2016-08-03 | 中国移动通信集团浙江有限公司 | Control method, device and electronic device |
| CN112905318A (en) * | 2021-02-04 | 2021-06-04 | 方新 | Message priority queue based distributed switching network element calling method and system |
| CN113592432A (en) * | 2021-07-02 | 2021-11-02 | 软通智慧信息技术有限公司 | Work order weight judging method and device, electronic equipment and storage medium |
| CN113592432B (en) * | 2021-07-02 | 2023-12-22 | 软通智慧信息技术有限公司 | Work order weight judging method and device, electronic equipment and storage medium |
| CN113438117A (en) * | 2021-07-09 | 2021-09-24 | 中国电信股份有限公司 | Network element work order processing method and device, storage medium and electronic equipment |
| CN113438117B (en) * | 2021-07-09 | 2022-11-25 | 中国电信股份有限公司 | Network element work order processing method and device, storage medium and electronic equipment |
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| CN101118626B (en) | 2011-12-28 |
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