CN100518070C - Chat robot system - Google Patents
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- CN100518070C CN100518070C CNB2004100537499A CN200410053749A CN100518070C CN 100518070 C CN100518070 C CN 100518070C CN B2004100537499 A CNB2004100537499 A CN B2004100537499A CN 200410053749 A CN200410053749 A CN 200410053749A CN 100518070 C CN100518070 C CN 100518070C
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Abstract
The invention discloses a chatting robot system, which comprises at least a user (1), and a chatting robot (9) with a communication module (21), an AI server (3), a query server (4), a game server (5), and corresponding database; wherein, the user has a variety of dialog to the said robot by real time communication platform or SMS platform, and the chatting robot has some AI and powerful information service function.
Description
Technical field
The present invention relates to a kind of Web interactive talk system, the chat system that especially a kind of user and chat robots engage in the dialogue.
Background technology
The Internet has become the part that the modern humans lives every day in that development speed was quite surprising in recent years.Utilize the Internet to carry out the basic function that mutual communication is the Internet, from the most basic E-mail mode to the immediate communication tool (as QQ, MSN Messenger, Yahoo Messenger etc.) that day by day is in fashion, and even can with the mutual short message mode of mobile device, have huge customer group invariably.Another big function of the Internet is to obtain information, yet the information on the Internet is vast as the open sea, even have such as powerful research tools such as Google, still is difficult to the information that acquisition is wanted.Because it is extensive function of search that these research tools provide, a lot of junk information when finding target information, have also been brought.Modern work is quite busy in addition, and operating pressure is huge, and interpersonal distance is also increasing, many people even can not find and can patiently listen it to pour out the object of worry.Chat robots is born under these backgrounds, chat robots is based on the robot software system of immediate communication platform or SMS platform, he has multiple function, people not only can with his all over the country chatting, it is poured out worry, and can by he inquire about all kinds of abundant, in time, information accurately, predetermined air ticket, hotel, download song etc. can also be played games together with him, live in the virtual world of a robot jointly.Chat robots can also become your personal assistant, writes down you individual's information, helps you to arrange schedule, and good friend's on-line message of apprise you of, Email arrive message or the like.
Summary of the invention
The object of the present invention is to provide a kind of chat robots system, the user can chat with robot, but what obtain is the dialogue that very personalizes, and except interactively dialogue, more can " order " the machine people to search information, play games etc. for the user.
Chat robots of the present invention system comprises a user and a chat robots at least, described user promptly uses the user of immediate communication platform or SMS platform, described chat robots has communication module, has the artificial intelligence servers and the corresponding database thereof of artificial intelligence and function serving information, it is characterized in that this chat robots also has querying server and corresponding database, game server thereof.
Main flow process is:
The user is by various immediate communication platforms and chat robots dialogue.Chat robots is a virtual people, is one or more servers in essence, and it includes communication module and filter.Communication module is used for receiving user's statement of coming from variety of way and replies to the user; Whether filter is used for distinguishing user's statement is formative imperative statement, or natural language; Use enquiry module and session module to come subsequent treatment generating return information or to reply dialogue respectively, and send to the user.
Description of drawings
Fig. 1 is a system architecture diagram of the present invention,
Fig. 2 is the structural representation of database of the present invention,
Fig. 3 is a conversation process schematic diagram of the present invention.
Description of reference numerals
1 immediate communication platform user
2 robot servers
21 communication modules
22 filters
23 session modules
24 enquiry modules
3 artificial intelligence servers
4 querying servers
5 game servers
6 dialog database
7 information databases
8 customer data bases
9 chat robots
Embodiment
Describe the present invention in detail below in conjunction with accompanying drawing.
A kind of chat robots system comprises a user 1 and a chat robots 9 at least, and this chat robots 9 has communication module 21, artificial intelligence servers 3, querying server 4, game server 5, and corresponding database.
Its Technical Architecture figure as shown in Figure 1.Chat robots 9 is one or several robot servers 2 in essence, wherein be provided with communication module 21, filter 22, session module 23, enquiry module 24, the one end connects user 1, and the other end connects artificial intelligence servers 3 and/or querying server 4 and/or game server 5.
Whether user's 1 input one sentence sends chat robots 9 at immediate communication platform and by network, delivers to filter 22 after communication module 21 receives, be the judgement of formatting command statement; If enquiry module 24 processing promptly delivered in the formatting command statement, if a natural statement is then delivered to session module 23 and handled.
This information database 7 is made up of three parts, and one is self-built information bank, question and answer mode, and one carries out NSLOOKUP for precise search storehouse (also claiming target search), and one for using the inquiry service of professional content information service provider.
The conversational system of artificial intelligence servers 3 wherein, dialog database 6 is just constantly expanded in the effect with dialog database safeguarded 6.Its extended mode mainly contains three kinds of modes, and the one, artificial interpolation, the 2nd, and learn in the user session process, the 3rd, e-learning.Specifically, can be to remember in the database that artificial standard of adding is replied to answer, also can to user learning (need certainly through audit with filter just can be added into database), more constantly emerging vocabulary and statement on the learning network.These three kinds of maintenance modes make dialog database very abundant, have set up huge dialog database, and in conjunction with artificial intelligence servers 3 powerful identification and syntactic analysis function, promptly in conjunction with artificial intelligence and natural language processing, robot has had certain intelligence.Robot speaks and very to personalize, humour, even be full of the language of philosophic theory, perhaps as very literate people, in addition when sometimes you scold him he also and you abuse each other.
Because adopted such scheme, chat robots of the present invention is the robot that very personalizes, and is different from general Internet chatroom, also obviously is different from mechanical network robot based on the fill order statement.
For the impression that the user is more personalized, also be provided with customer data base in the system of the present invention, be used for basic document, Visitor Logs, the custom menu of recording user, information of customization etc.Therefore chat robots can be remembered every user's feature, hobby and personal service is provided.For example can remember the chat style that the user likes, serve the information of customization every day, remember what city the user has arrived, can give the impression of the genuine friend's formula of people.
Chat robots of the present invention system has following function:
1, chat
The user can speak with robot and chat, or speaks by web page religion robot.
2, information inquiry
The inquiry of robot is different with the extensive search of traditional search engine, a kind of precise search (also can be described as target search Target Searching) is provided, the user can inquire the information that they want by robot fast like this, robot even can initiatively send to them according to user's hobby and custom and like the information seen.
Information inquiry has following concrete functions now:
Entertainment information (joke, intriguing story, preview, download of songs, inquiry)
Daily information (area code, postcode, car plate, IP, mobile phone, historical today, perpetual calendar)
Life convenient (weather, special merchant, hospital, TV programme, the exchange rate)
Tour reference (hotel reservation, train, public transport)
Teach through lively activities by (Chinese idiom, English-Chinese, Chinese-English, calculator)
Sports World (football, NBA, soccer star, Olympic Games special column)
The source part of these data queries is self-built databases, another part from the cooperation of professional content service provider.
3, Personal Assistant
The user writes down notepaper, keeps a diary in robot.User even can apply for the one's own assistant of robot.
4, game interactive
We advocate interactively especially in robot, and robot can realize following interactive game (intelligence is made a breakthrough, intelligence question and answer, 24 points, guess numeral etc.)
5, replenishing the immediate communication platform function
For example MSN Messenger does not have off-line message and the chat room function of similar QQ, and the function ratio of making friends a little less than, pass through chat robots, we can give the good friend's message of oneself, can go to make friends with the friend who has similar tastes and interests, and can directly in the window of MSN, directly enter chatroom and other friends and chat together.
Description to specific embodiments only is to understand the present invention for helping, rather than is used for limiting of the present invention.Any those skilled in the art all can utilize thought of the present invention to carry out some changes and variation, as long as its technological means does not break away from thought of the present invention and main points, still within protection scope of the present invention.
Claims (11)
1, a kind of chat robots system comprises at least:
A user; With a chat robots, this chat robots has an artificial intelligence servers and a corresponding database thereof with artificial intelligence and function serving information, this chat robots also has communication module, described user carries out various dialogues by immediate communication platform or SMS platform and chat robots, it is characterized in that, this chat robots also has querying server and corresponding database and game server thereof, and this chat robots is provided with a filter, to be used for distinguishing whether user's statement that described communication module receives serves as format statement or natural language, and this user's statement being forwarded to corresponding server according to distinguishing the result, this corresponding server comprises artificial intelligence servers, querying server or game server.
2, chat robots as claimed in claim 1 system, it is characterized in that, described user comprises the user who uses SMS platform, and the user of this use SMS platform is according to carrying out various dialogues with the communication protocol of China Mobile or CHINAUNICOM's signing by way of short messages and robot.
3, chat robots as claimed in claim 1 system is characterized in that described chat robots is provided with session module and enquiry module; This session module and enquiry module one end are connected on the filter jointly, to receive through the statement after the filter differentiation; The other end then is connected on the corresponding separately server; What session module connected is artificial intelligence servers; What enquiry module connected is querying server.
4, chat robots as claimed in claim 1 system, it is characterized in that, the database of described artificial intelligence servers correspondence is a dialog database, and this data of database source is made up of three parts: the user teaches words to add part and e-learning interpolation part in artificial interpolation part, the dialog procedure.
5, chat robots as claimed in claim 4 system, it is characterized in that, in the Data Source of described dialog database, adopted a kind of mode of self-teaching, this database not only can carry out self-teaching by the process of chat robots and user session, can also constantly expand the database information of oneself by the mode of the Internet network study.
6, chat robots as claimed in claim 1 system, it is characterized in that, the database of described querying server correspondence is an information database, and this data of database source is made up of three parts: self-built information bank part, with professional content service provider cooperation partly and network precise search part.
7, chat robots as claimed in claim 6 system is characterized in that, in the Data Source of described information database, has adopted a kind of precise search function, can search the needed information of user quickly and accurately.
8, chat robots as claimed in claim 1 system, it is characterized in that, described database also includes a customer data base, has write down user's basic document, Visitor Logs, custom menu, user customized information in this database, and can add new user data data at any time.
9, a kind of method of using as each described chat robots system and robot chat in the claim 1 to 8, it is characterized in that, comprise the steps: that the user finds online chat robots, and by immediate communication platform transmission conversation sentence, immediate communication platform sends this conversation sentence to communication module corresponding with it, communication module transfers to filter with this conversation sentence again, filter is by to transferring to corresponding server again after the judgement of this statement, this corresponding server comprises artificial intelligence servers, querying server or game server, this corresponding server is answered back commentaries on classics communication module according to its corresponding database to this dialogue and is sent to the user.
10, method as claimed in claim 9, it is characterized in that, when filter transmits dialog information to querying server, visit has a level of priority order to querying server to information database: querying server is at first partly searched for the self-built information bank of information database, if do not find corresponding data, visit again the information bank part of cooperating with professional content service provider,, just use the information bank of network precise search part at last if still do not find corresponding data.
11, method as claimed in claim 9 is characterized in that, described conversation sentence includes following steps on data flow: the user finds online chat robots, and sends conversation sentence by immediate communication platform; The communication module of chat robots is transferred to filter after receiving the conversation sentence that communication module sends; Filter judges whether this statement is the formatting command statement; If, send enquiry module, connect querying server and corresponding information database, change communication module behind the acquisition return results and send to the user; If not, send session module, at first attempt to be converted into the formatting command statement, if transforms successfully, send filter back to, if not, send conversational system, connect artificial intelligence servers and dialog database accordingly, obtain revert statement and change communication module later on and send to the user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100537499A CN100518070C (en) | 2004-08-13 | 2004-08-13 | Chat robot system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100537499A CN100518070C (en) | 2004-08-13 | 2004-08-13 | Chat robot system |
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| CN1735027A CN1735027A (en) | 2006-02-15 |
| CN100518070C true CN100518070C (en) | 2009-07-22 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNB2004100537499A Expired - Lifetime CN100518070C (en) | 2004-08-13 | 2004-08-13 | Chat robot system |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| US10594635B2 (en) | 2018-04-20 | 2020-03-17 | Oracle International Corporation | Managing customer relationship using multiple chat servers designed to interface with service applications |
| US11218429B2 (en) | 2017-11-20 | 2022-01-04 | Samsung Electronics Co., Ltd. | Electronic device and method for changing chatbot |
| US11410053B2 (en) | 2010-01-25 | 2022-08-09 | Newvaluexchange Ltd. | Apparatuses, methods and systems for a digital conversation management platform |
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| KR102047010B1 (en) * | 2017-12-21 | 2019-11-20 | 주식회사 카카오 | Server, device and method for providing instant messeging service by using relay chatbot |
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2004
- 2004-08-13 CN CNB2004100537499A patent/CN100518070C/en not_active Expired - Lifetime
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US11410053B2 (en) | 2010-01-25 | 2022-08-09 | Newvaluexchange Ltd. | Apparatuses, methods and systems for a digital conversation management platform |
| US11218429B2 (en) | 2017-11-20 | 2022-01-04 | Samsung Electronics Co., Ltd. | Electronic device and method for changing chatbot |
| US11671386B2 (en) | 2017-11-20 | 2023-06-06 | Samsung Electronics Co., Ltd. | Electronic device and method for changing chatbot |
| US10594635B2 (en) | 2018-04-20 | 2020-03-17 | Oracle International Corporation | Managing customer relationship using multiple chat servers designed to interface with service applications |
| US11134040B2 (en) | 2018-04-20 | 2021-09-28 | Oracle International Corporation | Managing customer relationship using multiple chat servers designed to interface with service applications |
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| CN1735027A (en) | 2006-02-15 |
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