CN100452710C - Short message robot system - Google Patents
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- CN100452710C CN100452710C CNB200410066889XA CN200410066889A CN100452710C CN 100452710 C CN100452710 C CN 100452710C CN B200410066889X A CNB200410066889X A CN B200410066889XA CN 200410066889 A CN200410066889 A CN 200410066889A CN 100452710 C CN100452710 C CN 100452710C
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Abstract
The present invention discloses a short message robot system which is based on natural language interaction. The system is composed of a user and at least one short message robot, wherein the user is the short message user using a mobile short message device or a fixed short message device for sending and receiving short messages, and the short message robot uses the short messages as the interactive mode and is provided with a short message communication server, a distributing server, an artificial intelligence server, a navigation server, a function server, and a corresponding data base. The short message robot of the present invention has certain artificial intelligence and navigation functions, can carry out an intelligent conversation with the user, and can also guide the user for carrying out various conversations or starting other corresponding service contents.
Description
Technical field
The present invention relates to a kind of short message interacting formula conversational system, thereby be the software systems that a kind of user and short message robot carry out finishing alternately various functions such as intelligent dialogue, information inquiry, Entertainment.
Background technology
Mobile communication development in recent years speed is very swift and violent, and mobile phone has become the communication tool of modern humans's indispensability.And SMS communication mode has wherein not only been saved vast Internet firm, remains the main income means of many Internet firms now.Advantage such as that note has is convenient and swift, rate are low, and the function of note has been expanded in various short message value-added service especially, makes it not only become a kind of interpersonal means of communication, and become the operation platform of information inquiry, Entertainment and friend-making etc.Modern work is quite busy in addition, and operating pressure is huge, and interpersonal distance is also increasing, many people even can not find and can patiently listen it to pour out the object of worry.Short message robot is born under such background, short message robot has multiple function, people not only can with his all over the country chatting, it is poured out worry, and can by he inquire about all kinds of abundant, in time, information accurately, can also play games together with him, in a virtual world, live jointly.Short message robot can also become your personal assistant, writes down you individual's information, helps you to arrange schedule, and informing E-mail arrives message or the like.
Summary of the invention
The object of the present invention is to provide a kind of short message robot system, short-message users can exchange with short message robot, finish the intelligence dialogue that very personalizes,, can also " order " short message robot search information, play games etc. for the user except interactively dialogue.
This system is made up of user and at least one short message robot, described user refers to and uses the SMS equipment or the fixing short-message users of note equipment transmitting-receiving note, described short message robot utilizes note as interactive mode, have SMS communication server, Distributor, artificial intelligence servers, navigation server, function server etc., and corresponding database.
The user is by short message mode and short message robot dialogue.And the Word message bearing capacity of note generally is limited.Short message robot is a virtual people, is one or more servers in essence, and it includes communication module, sight module, filter, artificial intelligence servers, navigation server, function server and corresponding database.Communication module is responsible for receiving from user's question with to user's reply, and the concrete form of expression is up (note that the user sends is submitted to the shortcode of robot by note operator) and descending (robot is submitted to note operator for user's reply) of note; The sight module is used for writing down and judgement user residing sight in dialog procedure; Filter is used for judging in the conversation content that the user sends whether contain service keyword and/or parameter keyword and/or navigation keyword; Artificial intelligence servers is used for the user session content is carried out Intelligent treatment to generate return information or to reply dialogue; The relevant key word information that navigation server extracts after filtering according to filter, the guiding user carries out various dialogues or starts other respective service; The relevant key word information that function server extracts after filtering according to filter offers various information inquiry services and/or the Entertainment service of short-message users except that the intelligence dialogue.
Wherein, sight module records and judgement user residing sight in dialog procedure are to realize by the personal code work (as phone number or pseudo-code) that the identification short-message users is recorded in the short message robot system.
Description of drawings
Fig. 1 is a system architecture diagram of the present invention;
Fig. 2 is a system of the present invention general flow chart;
Fig. 3 is the first filter dialog process process schematic diagram among the present invention;
Fig. 4 is the second filter dialog process process schematic diagram among the present invention;
Fig. 5 is the process schematic diagram of the artificial intelligence system process user dialogue of the present invention.
Description of reference numerals:
1 short-message users
2 SMS communication servers
3 Distributors
31 sight modules
32 filters
4 artificial intelligence servers
5 navigation servers
6 function servers
7 dialog database
8 navigation Service dialogue storehouse
9 information, customer data base
[1]～[8], [A], [B], [C] process step number
Embodiment
Describe the present invention in detail below in conjunction with accompanying drawing.
A kind of short message robot system, form by user 1 and at least one short message robot, described user 1 is for using the SMS equipment or the fixing short-message users of note equipment transmitting-receiving note, described short message robot utilizes note as interactive mode, have SMS communication server 2, Distributor 3, artificial intelligence servers 4, navigation server 5, function server 6, and corresponding database.
Its Technical Architecture figure as shown in Figure 1.Short message robot is one or several servers in essence, includes SMS communication server 2, Distributor 3, artificial intelligence servers 4, navigation server 5, function server 6.Wherein SMS communication server 2 is actually one or more communication modules, the one end connects short-message users 1, the other end connects Distributor 2, Distributor 2 is actually to be made up of sight module 31 and filter 32, be mainly used to judge the flow direction in short message robot system, how correctly to handle dialogue, and message is distributed to artificial intelligence servers 4, navigation server 5, function server 6.Wherein, function server is mainly used to carry out the various service functions except that the intelligence dialogue, comprises information inquiry service, Entertainment service etc.
Each server all has an own corresponding database, and wherein the artificial intelligence servers correspondence is dialog database, the navigation server correspondence be navigation Service dialogue storehouse, the function server correspondence then be information, customer data base.The content of these databases all can constantly expand in several ways, and its extended mode includes: artificial add maintenances, user session study, network self study, and content supplier's cooperation etc.Wherein, navigation Service dialogue storehouse can also be by constantly expanding the excavation of user session daily record data and perfect except above-mentioned extended mode.
The main flow process of short message robot system can comprise with reference to Fig. 2:
In said process, can there be a filter process in filter 32 after receiving the user session content.In the present invention, in fact filter 32 is made up of two filters with difference in functionality: first filter and second filter.Wherein the dialog process flow process of first filter as shown in Figure 3, the conversation content that the user sent at first is transmitted to first filter, first filter can according to whether containing corresponding service keyword in the conversation content that is received be judged earlier, if not, just this conversation content directly is forwarded to second filter, if, just judge whether will carry out the pairing service of this service keyword needs the parameter keyword, if not, just directly call corresponding service, if, just judge whether this conversation content contains the parameter keyword, if not, just enter the judgement of second filter, if just call corresponding service.And the dialog process flow chart of second filter as shown in Figure 4, it mainly is whether the conversation content after filtering through first filter to be contained the corresponding navigation keyword filter judgement, if contain the navigation keyword, just expression is filtered and is passed through, be distributed to message navigation server and start navigation Service dialogue storehouse by it this moment, send content corresponding information to the user, allow it judge whether to start respective service, if do not comprise any parameter keyword, then message is distributed to artificial intelligence servers and starts dialog database and carry out the artificial intelligence reply, and send to the user.And the characteristics of the maximum of the present invention that is embodied in this process are to have adopted in the above-mentioned filter process double filtration mode, make the result who obtains after the filtration more accurate, and the range of above-mentioned various keywords also is to adjust at any time according to the situation that the user uses.
In addition, artificial intelligence dialogue is talked with by the artificial intelligence system process user and is realized that its idiographic flow as shown in Figure 5.At first short message robot carries out issue handling to received conversation content, this processing procedure comprises participle, part-of-speech tagging, keyword extraction, conversation content after handling is sent to modular converter, the concrete work of modular converter is to convert the keyword after extracting to the problem with certain format that system can discern, this form problem and system problem storehouse are mated, if the match is successful, just directly provide corresponding answer, send to the user through communication module, if can not, just carry out difficult problem analysis, can draw corresponding answer after by analysis to send to the user through communication module equally.
Below be that specific embodiment describes key step wherein in detail just with short message robot " little I ", wherein numeral in [] and the corresponding process step of Fig. 2 number, the process step that each numeral is represented respectively is described as follows:
[1] user sends content
[2] judge that the user is whether in sight
[3] enter corresponding service
[4] judge whether to convert service command to
[5] directly start service
[6] judge whether to convert navigation Service to
[7] artificial intelligence dialogue
[8] start navigation Service, the guiding user enters service, and writes down the residing sight of this user in the sight module
[A] little I initiatively asks a question, and guiding continues dialogue
[B] user selects, and starts service
The dialogue of [C] artificial intelligence
Specific embodiment 1:
The user: hello.
Little I:.[1]-[2]-[4]-[6]-[7]
Are the user: you robot?
Little I: yes, are true man all right so could respond to every plea to you? aha ... [1]-[2]-[4]-[6]-[7]
What the user: you understand?
I: I can be how, you will look at my feature list? [1]-[2]-[4]-[6]-[8]
A user:! [1]-[2]-[3]-[8]-[A]
===" " " the startup helping service
The foregoing description is typical navigation starting " help " service session process, its idiographic flow is shown in the process step in each step number: at first, the user sends the communication module of greeting " hello " to the little I of short message robot, communication module receives the back changes Distributor, Distributor at first judges by the sight module whether the user of this transmission dialogue is in certain sight, after the answer that obtains negating, this conversation content is transferred to first filter, first filter judges whether to contain the service keyword, do not serve keyword learning, send second filter to judge whether to contain the navigation keyword after promptly can not converting service command to, after the result who is not contained the keyword that navigates, directly change artificial intelligence servers, carry out the artificial intelligence dialogue, obtain answer: " hello! ".Main-process stream is: [1]-[2]-[4]-[6]-[7].Then, the user is question once more: " you are robot? "The little I of short message robot is the same in the process of handling this question, also is [1]-[2]-[4]-[6]-[7] to draw reply content and send to the user.And when the little I of short message robot receives conversation content for " what you understand ", when second filter is judged, extract the relevant parameters keyword and " what understand ", so just forward navigation server to, start navigation Service dialogue storehouse, reply corresponding dialogue, allow the user select whether to start " help " service.Main-process stream is: [1]-[2]-[4]-[6]-[8].The user selects, and just starts " help " service, and flow process is [1]-[2]-[3]-[8]-[A].By above-mentioned all processes, finally reach the function of a short message robot navigation starting " help " service.
Specific embodiment 2:
The user: hello.
Little I:.[1]-[2]-[4]-[6]-[7]
The user: how will be Pekinese's weather tomorrow?
Little I:9 months 15 degree/day: 19 ℃～26 ℃ mornings: cloudy with some sunny periods afternoon:
Cloudy with some sunny periods evening: cloudy rainy.[1]-[2]-[4]-[5]
===" " " directly start weather service
The foregoing description is typical " weather " service session process that directly starts, its idiographic flow is shown in the process step in each step number: at first, the user sends the communication module of greeting " hello " to the little I of short message robot, communication module receives the back changes Distributor, Distributor at first judges by the sight module whether the user of this transmission dialogue is in certain sight, after the answer that obtains negating, this conversation content is forwarded to first filter, first filter judges whether to contain the service keyword, do not serve keyword learning, send second filter to judge whether to contain the navigation keyword after promptly can not converting service command to, after the result who is not contained the keyword that navigates, directly be forwarded to artificial intelligence servers, carry out the artificial intelligence dialogue, obtain answer: " hello! ".Main-process stream is: [1]-[2]-[4]-[6]-[7].Then, the user is question once more: " tomorrow, Pekinese's weather how? "The little I of short message robot is when receiving this conversation content, when first filter is judged, extract corresponding service keyword " weather ", and parameter keyword " Beijing ", " tomorrow ", so just directly start " weather " service, idiographic flow is [1]-[2]-[4]-[5].By above-mentioned all processes, finally reach a short message robot and directly start the weather inquiry is carried out in " weather " service for the user function.
Description to specific embodiments only is to understand the present invention for helping, rather than is used for limiting of the present invention.Any those skilled in the art all can utilize thought of the present invention to carry out some changes and variation, as long as its technological means does not break away from thought of the present invention and main points, still within protection scope of the present invention.
Claims (9)
1, a kind of short message robot system comprises at least:
One use SMS equipment or fixedly note equipment transmitting-receiving note short-message users and
A short message robot, this short message robot has at least:
The SMS communication server is actually one or more communication modules;
Distributor includes a filter;
Artificial intelligence servers, and corresponding database,
Described short message robot also is provided with a navigation server and a function server, and described Distributor also has a sight module between the filter that is arranged in SMS communication server and the Distributor;
Described filter is used for being filtered by the short message content of described short-message users by described SMS equipment or fixedly note equipment transmission that described short message communication server receives, and be forwarded to corresponding server according to filter result, this corresponding server comprises described artificial intelligence servers, described navigation server or described function server.
2, short message robot system as claimed in claim 1 is characterized in that, described sight module can recording user in dialog procedure residing sight and judge whether the pairing user of conversation content who receives is in certain sight.
3, short message robot system as claimed in claim 1, it is characterized in that, in fact described filter is made up of the filter of two difference in functionalitys: be used for judging in the conversation content that the user sends whether contain service keyword and/or parameter keyword, promptly can convert first filter of service command to and be used for judging whether to contain the navigation keyword, promptly can convert second filter of navigation Service to.
4, short message robot system as claimed in claim 3 is characterized in that, the range of described service keyword and/or parameter keyword and/or navigation keyword can be adjusted at any time according to the situation that the user uses.
5, short message robot system as claimed in claim 1 is characterized in that, described function server can be carried out one or more information inquiry services and/or Entertainment service.
6, short message robot system as claimed in claim 3 is characterized in that, the pairing database of described navigation server is navigation Service dialogue storehouse, and various answers can be provided according to the key words content that second filter is filled into.
7, short message robot system as claimed in claim 6, it is characterized in that, the content in described navigation Service dialogue storehouse can constantly expand, its extended mode can also be by constantly expanding the excavation of user session daily record data and perfect except the study of artificial interpolation maintenance, dialog procedure, network are learnt by oneself.
8, a kind of method of using system of the present invention and short message robot chat, it is characterized in that, comprise the steps: the user by SMS equipment or fixedly note equipment send conversation content, the SMS communication server transfers to Distributor after receiving this conversation content, Distributor is at first handled this dialogue by the sight module, to judge whether this user is in the sight that precedence record crosses, if, just directly enter the function corresponding service, just this dialogue is sent to filter if not, after filter receives conversation content, at first carry out whether can converting to the judgement of service command; If, directly start the function corresponding service with regard to the linkage function server, if not, just carry out whether can converting to the judgement of navigation Service, if not, just connect artificial intelligence servers and carry out the artificial intelligence dialogue, if, just start navigation server, connect navigation Service dialogue storehouse, the guiding user enters a certain service, promptly allow the user select whether to start corresponding service, and in the sight module, write down this user's this moment of residing sight, if user's selection is, just start service, if answer not, just initiatively ask a question, to enter certain session operational scenarios by short message robot, if the user has carried out other replies, carry out the artificial intelligence dialogue with regard to directly connecting artificial intelligence servers.
9, method as claimed in claim 8 is characterized in that, in short message robot system inter-process dialog procedure, has adopted the mode of double filtration.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB200410066889XA CN100452710C (en) | 2004-09-29 | 2004-09-29 | Short message robot system |
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| Application Number | Priority Date | Filing Date | Title |
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| CNB200410066889XA CN100452710C (en) | 2004-09-29 | 2004-09-29 | Short message robot system |
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| CN1756172A CN1756172A (en) | 2006-04-05 |
| CN100452710C true CN100452710C (en) | 2009-01-14 |
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Families Citing this family (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101076060A (en) * | 2007-03-30 | 2007-11-21 | 腾讯科技（深圳）有限公司 | Chatting robot system and automatic chatting method |
| CN102098395B (en) * | 2009-12-11 | 2014-01-08 | 深圳先进技术研究院 | Weather information short message service system and method |
| CN103902630B (en) * | 2012-12-31 | 2017-08-18 | 华为技术有限公司 | Handle method, terminal and the system of message |
| KR102043151B1 (en) * | 2013-06-05 | 2019-11-11 | 엘지전자 주식회사 | Mobile terminal and method for controlling the same |
| US11477139B2 (en) * | 2016-02-25 | 2022-10-18 | Meta Platforms, Inc. | Techniques for messaging bot rich communication |
| KR102304086B1 (en) * | 2017-05-18 | 2021-09-24 | 삼성전자주식회사 | An electronic device providing dialog contents, server and method thereof |
| TWI662504B (en) * | 2017-06-30 | 2019-06-11 | 正文科技股份有限公司 | Social Collaboration Method for All Things |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2000339314A (en) * | 1999-05-25 | 2000-12-08 | Nippon Telegr & Teleph Corp <Ntt> | Automatic answering method, dialog analyzing method, answer sentence generating method and their device and medium with their program recorded thereon |
| CN1473324A (en) * | 2001-07-27 | 2004-02-04 | ���ṫ˾ | Program, speech interaction apparatus, and method |
| CN1507617A (en) * | 2002-03-06 | 2004-06-23 | ���ṫ˾ | Learning apparatus, learning method, and robot apparatus |
-
2004
- 2004-09-29 CN CNB200410066889XA patent/CN100452710C/en not_active Expired - Lifetime
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP2000339314A (en) * | 1999-05-25 | 2000-12-08 | Nippon Telegr & Teleph Corp <Ntt> | Automatic answering method, dialog analyzing method, answer sentence generating method and their device and medium with their program recorded thereon |
| CN1473324A (en) * | 2001-07-27 | 2004-02-04 | ���ṫ˾ | Program, speech interaction apparatus, and method |
| CN1507617A (en) * | 2002-03-06 | 2004-06-23 | ���ṫ˾ | Learning apparatus, learning method, and robot apparatus |
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