CN100428824C - Method for carrying out active inquiry maintenance on mobile terminal - Google Patents
Method for carrying out active inquiry maintenance on mobile terminal Download PDFInfo
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- CN100428824C CN100428824C CNB2005100987616A CN200510098761A CN100428824C CN 100428824 C CN100428824 C CN 100428824C CN B2005100987616 A CNB2005100987616 A CN B2005100987616A CN 200510098761 A CN200510098761 A CN 200510098761A CN 100428824 C CN100428824 C CN 100428824C
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Abstract
The present invention relates to a method for carrying out active inquiry maintenance on mobile terminals, which comprises the steps: 1. a mobile communication network sends a terminal information inquiry request to a group of mobile terminals; 2. the mobile terminals which receives the inquiry requests send inquiry results to the mobile communication network according to the inquiry requests; 3. the mobile communication network analyzes the received inquiry results. If the inquiry results are not consistent with the records of the terminal information database in the mobile communication network, the database is then updated. If the inquiry results represent that the software of the mobile terminals is wrong, a user is then informed, or the software is then updated. If the inquiry results represent that the parameter configuration of the mobile terminals is incorrect, the parameters of the terminals are then configured. The mobile communication network analyzes the service using condition of the mobile terminals and the connection condition of the network according to the inquiry results. The mobile communication network sends the inquiry request, or the mobile terminals sends the inquiry results by adopting a short message way or a communication way based on OMA and DM protocols.
Description
Technical field
The present invention relates to a kind of portable terminal be carried out the method that active inquiry is safeguarded, especially a kind of mobile communications network is known the information of one group of portable terminal by active inquiry, and according to the method for this group portable terminal of the maintenance of information of knowing.
Background technology
Along with developing rapidly of mobile communication technology, the function of portable terminal is more and more abundanter, and the service that mobile communications network provides also becomes more diverse.Mobile communications network need provide related service and carry out network management with reference to the model and the function information of portable terminal.The information of portable terminal comprises: hardware platform information, software platform information, PUSH relevant information, WAP relevant information, browser relevant information, wireless network support information etc.
Now, mobile communications network is known information of mobile terminal by offering in the portable terminal active.Portable terminal is in when start, if different when detecting SIM card and starting shooting with last time, then to mobile communications network reporting terminal information; If do not detect, then not to the mobile communications network reporting information.In this technology, mobile communications network lacks initiative, wait mobile terminal reporting information that can only be passive, and this causes: under the unsuccessful situation of mobile terminal reporting information, the end message in the mobile communications network records may be inaccurate; Mobile communications network needs the information of portable terminal sometimes, as adds up the failure rate of certain model mobile phone, and can only wait for passively that at this moment this model mobile phone initiatively reports one by one.Also there is an intrinsic problem in this technology: as if being unloaded from the A portable terminal, SIM card is inserted on the B portable terminal, and meeting active reporting terminal information during the B mobile terminal-opening, the number correspondence of this SIM is the information of B portable terminal at this moment; If again SIM card is unloaded and turns back to the A portable terminal from the B portable terminal, and during this period, the A portable terminal is without other SIM card, then when the A portable terminal is started shooting once more, because SIM card does not become, therefore can reporting terminal information, the error situation of the corresponding B portable terminal of the number model of A portable terminal will appear in this case.When the user buys new cell-phone, unload SIM card through regular meeting from Geju City mobile phone, and this SIM card is inserted the performance that detects new cell-phone in the new cell-phone, and after detecting, can unload SIM card, and then this SIM card is turned back to original mobile phone; During this time, above-mentioned intrinsic problem will take place.
Open Mobile Alliance (Open Mobile Alliance is called for short OMA) is found in June, 2002, and its member comprises the mobile operator that the world is main, equipment and Network Provider, information technology companies, application development merchant and content supplier.The aim of OMA be seek a kind of and system independence, open, make various application and the professional standard that interconnects of realizing on can various terminals in the world.Equipment control (Device Management, be called for short DM) be exactly OMA (Open Mobile Alliance,) a series of communication protocol and data object definition mechanism that relate to equipment control of definition, DM can realize that operator is to carrying out bookkeepings such as parameter configuration and inquiry and firmware/software be more newly downloaded attached to the portable terminal on its wireless network.The DM standard has solved mobile communications network can't initiatively initiate the problem of inquiring about to portable terminal, but do not solve inquiry problem, and can not solve the more direct problem of the corresponding relation mistake of the number of portable terminal and model according to the section of gathering in a large number of area dividing.
Summary of the invention
The objective of the invention is at the deficiencies in the prior art, provide portable terminal is carried out the method that active inquiry is safeguarded, make mobile communications network can obtain the information of a plurality of portable terminals initiatively, in time, thereby realize that mobile communications network can obtain required information of mobile terminal initiatively, in time, and can improve the order of accuarcy of telephone number and terminal corresponding relation.
For achieving the above object, the invention provides a kind of method of portable terminal being carried out the active inquiry maintenance, this method comprises: step 1, mobile communications network extract one group of mobile terminal number to be checked, and send the query requests of enquiry mobile terminal model and/or function information respectively to described one group of portable terminal; Step 2, the portable terminal of receiving described query requests send Query Result according to described query requests to described mobile communications network; The described Query Result that step 3, described mobile communications network analysis receive.
The number of described one group of portable terminal correspondence can be the number of arbitrary numbers section, or be the number of a particular locality, or be the number of the portable terminal of a specific model, or be the number of the portable terminal of a specific model in the arbitrary numbers section, or be the number of portable terminal of a specific model of a particular locality.
Described mobile communications network judge described Query Result whether be connected its inside, the respective record that writes down in the end message database of described portable terminal model and information is consistent, if consistent, then operation is finished; Otherwise, with the described record of described information updating.
Described mobile communications network judges according to described Query Result whether the software of described portable terminal has fault; As if having fault then to point out the user or described portable terminal being carried out software upgrading; Described mobile communications network is added up the failure rate of described portable terminal.
Described mobile communications network judges according to described Query Result whether the parameter configuration of described portable terminal is correct; If incorrect, then described portable terminal is carried out parameter configuration; Otherwise operation is finished.
Described mobile communications network sends query requests and described portable terminal sends the communication mode that Query Result all can adopt short message mode or give device management protocol.
The professional operating position that described mobile communications network is analyzed described portable terminal according to described Query Result is connected situation with network.
Therefore, of the present inventionly portable terminal is carried out method that active inquiry safeguards realized that mobile communications network knows one group of required information of mobile terminal initiatively, in time, and this group portable terminal is safeguarded according to the information of knowing; Thereby made things convenient for the maintenance of mobile communications network, and improved the mobile terminal number of mobile communications network record and the order of accuarcy of model corresponding relation portable terminal.
Below by drawings and Examples, technical scheme of the present invention is described in further detail.
Description of drawings
Fig. 1 is the flow chart of embodiments of the invention 1.
Fig. 2 is the flow chart of embodiments of the invention 2.
Embodiment
Method of the present invention can make mobile communications network initiatively know information such as the model of one group of portable terminal, software version and failure condition, and the information that the mobile communications network utilization is known is safeguarded one group of portable terminal.
Method of the present invention relates to end message management server and end message database.The end message management server is responsible for inquiry terminal information, is upgraded the end message database, and carries out some follow-up operations, as adding up failure rate etc.The corresponding relation of memory mobile terminal number and model in the end message database, and the function information of memory mobile terminal, this function information comprise: hardware information, software information, PUSH relevant information, WAP relevant information, browser relevant information, professional use information, network connection information and wireless network support information etc.
Embodiment 1
Number in the end message database is divided into some groups by area or number segment, whether the end message management server is regularly inquired about the corresponding relation of the portable terminal model of each sets of numbers and number consistent with the record of network side, if the inconsistent respective record of then revising the end message database, thereby the accuracy rate of the corresponding relation of raising record.
As shown in Figure 1, present embodiment comprises the steps:
Query requests can send with the form of short message, also can send based on the DM agreement; Because present embodiment is the corresponding relation that is used to upgrade mobile terminal number and model, so the content that this query requests indicates inquiry is the model of portable terminal; When inquiring about for other purpose, query contents can be one or several in the end messages such as model, hardware information, software information, PUSH relevant information, WAP relevant information, browser relevant information and wireless network support information of portable terminal;
After step 103, portable terminal received this query requests, with the content that indicates in the query requests, promptly the type information of portable terminal sent to the end message management server as Query Result;
If there is not certain number terminal type information in the end message database, can think to belong to inconsistent situation too, so only need this type information is recorded in the end message database.
If, in a period of time after terminal management server sends query requests, do not receive the type information of the portable terminal transmission of certain number, then can retransmit query requests immediately or be set in certain time repeating transmission query requests, mobile management server sends the query requests failure or portable terminal sends the end message failure to writing down the influence of accuracy rate to reduce; If the number of times that repeats to send query requests to certain portable terminal reaches stipulated number, then no longer this portable terminal is sent.
The technical program has realized that mobile communications network initiatively regularly knows the type information of one group of portable terminal, and mobile communications network can utilize this information that the number that writes down in the end message database and the corresponding relation of model are carried out regular update, thereby solved intrinsic problem of the prior art, and improved the accuracy rate of the corresponding relation of network side record greatly.
Embodiment 2
Portable terminal then can directly influence its use if serious software fault occurs, and software fault is the design defect of certain model portable terminal sometimes, is the ubiquitous problem of this model portable terminal.Mobile communications network can be added up failure rate by the relevant information of inquiring about this model portable terminal, and can point out the user when portable terminal has problem or portable terminal is safeguarded.
As shown in Figure 2, present embodiment comprises the steps:
Stored the corresponding relation of mobile terminal number and model in the end message database, can search out the number of all these model portable terminals by this corresponding relation;
Query requests can send with the form of short message, also can send based on the DM agreement; Because present embodiment is statistics and the maintenance that is used for the software fault of portable terminal, so the content that this query requests indicates inquiry is the software information of portable terminal;
After step 203, portable terminal received this query requests, with the content that indicates in the query requests, promptly the software information of portable terminal sent to the end message management server;
The software information that step 204, end message management server mobile terminal receive return; Judge whether portable terminal exists software fault; If there is execution in step 205; Otherwise operation is finished;
The end message management server can have fault with the software of this terminal of forms such as note or WAP prompting user.
The end message management server can be added up the failure rate of this model portable terminal according to the query requests that terminal is returned; Owing to may fail, therefore after receiving the return information of some, just can add up failure rate, and add up failure rate again after needn't waiting until all portable terminal return informations the inquiry of some portable terminal.
In addition, when the software of portable terminal had fault, the end message management server can carry out corresponding software upgrading to this terminal automatically; After carrying out software upgrading, further upgrade the relative recording of end message database.
After software upgrading, can send query requests to this sets of numbers once more, the software information of enquiry mobile terminal can be added up data such as repair rate by the Query Result that portable terminal returns.
Sometimes, the fault that portable terminal occurs may cause owing to parameter configuration is incorrect, the end message management server can also send the request of query argument configuration information to a sets of numbers, if the parameter configuration that portable terminal returns is incorrect, then the end message management server carries out parameter configuration to portable terminal.
The technical program makes mobile communications network initiatively carry out information inquiry to relevant portable terminal at the failure problems that portable terminal occurs, thereby makes mobile communications network can carry out fault statistics and out of order portable terminal is safeguarded.
Portable terminal can carry out record to professional operating position when using business, the end message management server can send the request of inquiry business operating position to one group of portable terminal, after portable terminal returns Query Result, the end message management server can be analyzed Query Result, and the statistical service operating position.
Portable terminal can carry out record to network connection situation, the end message management server can send the request that requester network connects situation to one group of portable terminal, after portable terminal returns Query Result, the end message management server can be analyzed the operating position of wireless network according to Query Result, and further network is optimized.
Should be noted that at last: above embodiment is only in order to illustrate that technical scheme of the present invention is not intended to limit; Although with reference to preferred embodiment the present invention is had been described in detail, those of ordinary skill in the field are to be understood that: still can make amendment or the part technical characterictic is equal to replacement the specific embodiment of the present invention; And not breaking away from the spirit of technical solution of the present invention, it all should be encompassed in the middle of the technical scheme scope that the present invention asks for protection.
Claims (14)
1, a kind of method that portable terminal is carried out the active inquiry maintenance, comprising:
Step 1, mobile communications network extract one group of mobile terminal number to be checked, and send the query requests of enquiry mobile terminal model and/or function information respectively to described one group of portable terminal;
Step 2, the portable terminal that receives described query requests return Query Result according to described query requests to described mobile communications network;
The described Query Result that step 3, described mobile communications network analysis receive.
2, method according to claim 1, the number of one group of portable terminal correspondence in the wherein said step 1 is the number of arbitrary numbers section, or be the number of a particular locality, or be the number of the portable terminal of a specific model, or be the number of the portable terminal of a specific model in the arbitrary numbers section, or be the number of portable terminal of a specific model of a particular locality.
3, method according to claim 1, after the wherein said step 1, if at the appointed time, described mobile communications network does not receive the Query Result that the one or more portable terminals in described one group of portable terminal return, and then sends described query requests once more to described one or more portable terminals.
4, method according to claim 1, after the wherein said step 1, if at the appointed time, described mobile communications network does not receive the Query Result that the one or more portable terminals in described one group of portable terminal return, described mobile communications network judges whether the number of times to the query requests that described one or more portable terminal sent reaches stipulated number, and the portable terminal that does not only reach stipulated number in described one or more portable terminals sends query requests once more.
5, method according to claim 1, analysis in the wherein said step 3 is specially: described mobile communications network judge described Query Result whether be connected its inside, and the respective record that writes down in the end message database of described portable terminal model and information is consistent, if consistent, then operation is finished; Otherwise, with the described record of described information updating.
6, method according to claim 1, the analysis in the wherein said step 3 is specially: described mobile communications network judges according to described Query Result whether the software of described portable terminal has fault; As if having fault then to point out the user or described portable terminal being carried out software upgrading; Otherwise operation is finished.
7, method according to claim 6, wherein after described step 3, described mobile communications network is added up the failure rate of described portable terminal.
8, method according to claim 1, the analysis in the wherein said step 3 is specially: described mobile communications network judges according to described Query Result whether the software version of described portable terminal is correct; Then point out the user or described portable terminal is carried out software upgrading as if incorrect.
9, according to claim 6 or 8 described methods, wherein after described software upgrading, described mobile communications network upgrades the end message database according to the result of described software upgrading.
10, method according to claim 1, the analysis in the wherein said step 3 is specially: described mobile communications network judges according to described Query Result whether the parameter configuration of described portable terminal is correct; If incorrect, then described portable terminal is carried out parameter configuration; Otherwise operation is finished.
11, method according to claim 1, the analysis in the wherein said step 3 is specially: described mobile communications network is analyzed the professional operating position of described portable terminal according to described Query Result.
12, method according to claim 1, the analysis in the wherein said step 3 is specially: the network that described mobile communications network is analyzed described portable terminal according to described Query Result connects situation.
13, method according to claim 1, wherein said step 1 is specially: mobile communications network sends the short message that includes the end message query requests to one group of portable terminal; Perhaps mobile communications network sends the end message query requests based on device management protocol to one group of portable terminal.
14, method according to claim 1, wherein said step 2 is specially: the portable terminal of receiving described query requests sends the short message that includes Query Result according to described query requests to described mobile communications network; The portable terminal of perhaps receiving described query requests based on device management protocol, sends Query Result to described mobile communications network according to described query requests.
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| Application Number | Priority Date | Filing Date | Title |
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| CNB2005100987616A CN100428824C (en) | 2005-09-07 | 2005-09-07 | Method for carrying out active inquiry maintenance on mobile terminal |
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| CNB2005100987616A CN100428824C (en) | 2005-09-07 | 2005-09-07 | Method for carrying out active inquiry maintenance on mobile terminal |
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| CN1731881A CN1731881A (en) | 2006-02-08 |
| CN100428824C true CN100428824C (en) | 2008-10-22 |
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Families Citing this family (7)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN100428693C (en) * | 2006-03-13 | 2008-10-22 | 华为技术有限公司 | Method for district management user device function and user device |
| CN101068408B (en) * | 2007-05-21 | 2010-04-14 | 华为技术有限公司 | Self log-on method, terminal and server for multi-standby terminal |
| CN101316258B (en) * | 2007-05-29 | 2013-06-26 | 阿里巴巴集团控股有限公司 | Method and apparatus for remaining information and database synchronization |
| CN101115268B (en) * | 2007-09-10 | 2011-08-10 | 中兴通讯股份有限公司 | Network element monitoring method and apparatus and wireless communication system having the same |
| CN101631294B (en) * | 2009-08-12 | 2012-03-28 | 厦门敏讯信息技术股份有限公司 | Software upgrading method based on short message protocol |
| CN101695086B (en) * | 2009-10-16 | 2012-08-15 | 深圳市五巨科技有限公司 | Method and device for obtaining client information of mobile terminal |
| CN102348225A (en) * | 2011-11-24 | 2012-02-08 | 青岛海信移动通信技术股份有限公司 | Mobile terminal test method and test system as well as mobile terminal |
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