CN100426883C - Follow-up system and method of hospital using short message - Google Patents
Follow-up system and method of hospital using short message Download PDFInfo
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- CN100426883C CN100426883C CNB2006100328740A CN200610032874A CN100426883C CN 100426883 C CN100426883 C CN 100426883C CN B2006100328740 A CNB2006100328740 A CN B2006100328740A CN 200610032874 A CN200610032874 A CN 200610032874A CN 100426883 C CN100426883 C CN 100426883C
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Abstract
The invention discloses a SMS follow-up system for the hospital, which includes a SMS sending module, a SMS receiving module, a database and a SMS management platform module. The SMS sending module retrievals the sending information list of the database and submits SMS to the mobile gateway. The SMS receiving module retrievals the designated memory address and gets the SMS from gateway into the database. The SMS database exchanges data with the SMS sending module to send out SMS and records the operating results. The SMS database exchanges data with the SMS receiving module and records the corresponding information. The database receives information from the SMS management platform module.
Description
Technical field
The present invention relates to the technology of following up a case by regular visits to that data communication is handled in the hospital, relate in particular to a kind of patient and follow up a case by regular visits to system and method with hospital's short message that the doctor can link up at any time in the strange land.
Background technology
Following up a case by regular visits to is the important component part of clinical position, and by discharged patient or the patient that suffers from chronic disease are carried out medical treatment tracking, the doctor can in time understand patient's change of illness state and treat suggestion, can arrange hospitalization again to the patient of disease relapse and deterioration; Being convenient to the doctor on the other hand to patient's tracing observation, understanding prognosis situation, late result and new technology clinical application effect, grasp the firsthand information, accumulate experience, help the raising with professional skill carried out of clinical research work, is service for patients better.In summary to clinical data, it no matter is retrospective or perspective study, the result of paper part all can relate to short term effect and (or) evaluation of late result, and many patients still need to follow the trail of treatment after leaving hospital, thereby the importance of Clinical Follow-up is self-evident.If follow-up rate is on the low side, follow up a case by regular visits to the uncomplete content face, not enough to the analysis depth of Follow-up results, must influence objective evaluation to clinical position.On the other hand from patient's angle, operation back or leave hospital at no distant date often that some knotty problem needs in time link up with the doctor, especially tumour and suffer from the patient of chronic disease, just seem even more important with following up a case by regular visits to of doctor, the danger that has the tumor recurrence and the state of an illness to increase the weight of during these patients, continuing to keep in touch with he satisfied fixedly doctor is that patient is desired, the research and development of native system can make patient keep in touch with the doctor by simple SMS whenever and wherever possible, solve many concrete problems.Obviously, following up a case by regular visits to is one of particular content of hospital's medical services, and the medical follow up system helps to improve service quality, the life quality that helps promoting patient's rehabilitation and improve patient, good disease is followed up a case by regular visits to and is made patient have the sense of trust to hospital, and hospital can attract more patient to go to a doctor.The current situation that strengthens day by day in current medical market competitive spirit, can obviously promote the trust of patient to the doctor, increase hospital, doctor affinity to the patient, promote the admission rate of hospital and outpatient service see a doctor rate raising, more help the improvement that concerns between the doctors and patients.This all is extremely important in many-sides such as medical profession level, hospital's administration and market economy benefits.
How improving the follow-up rate of hospital patient and following up a case by regular visits to quality is the major issue that clinical medical work faces, for a long time the mode of Clinical Follow-up mainly contain mail, phone, outpatient service and in recent years the network carried out of part hospital follow up a case by regular visits to, owing to variously follow up a case by regular visits to the practical problem that mode all has its weak point or objective reality, most patients all can be early or late between follow-up period because different former thereby interrupted automatically following up a case by regular visits to and essential anaphase too early, thereby cause the recurrence of tumour or the deterioration of the state of an illness, brought the mistake that should not take place to patient.Overall follow-up rate less than 50% far away after leaving hospital according to the current inpatient of hospital of large reported literature, wherein main cause is because the objective problem that the existing various modes of following up a case by regular visits to exist.
Mail is followed up a case by regular visits to: being the traditional and the most ancient mode of following up a case by regular visits to, also is the minimum a kind of mode of follow-up rate.It is more outstanding that mail is followed up a case by regular visits to the phenomenon that loses feedback: because patient name is filled in mistake, address insufficient is thin or because of the address transition are to cause to lose the main cause of visiting, some is because the inconvenience that dislikes trouble or communicate by letter causes the patient to be reluctant to write in reply.Generally speaking, clinical therapeutic efficacy better the patient, often can answer all problems in the letter preferably, and result of treatment relatively poor or leave hospital the back person of dying in heaven, no matter being that patient or family members are all not very willing answers any problem by the mode of letter again.In some cases owing to communication disorder between the doctors and patients, patient understands the purpose of following up a case by regular visits to and deviation occurs, can not make correct answer [6] simultaneously.Mail follow up a case by regular visits to the cycle long, accuracy of information is poor, it is low to follow up a case by regular visits to success rate, obviously can not adapt to the needs of curative activity development.
Phone is followed up a case by regular visits to: the business telephone of normally using hospital, the doctor seldom can tell common patient with private phone or phone number, majority is that patient makes a call hospital and follows up a case by regular visits to the doctor, when answering the problem of patient's proposition, the receiver mostly is the nurse, go to inquire the doctor after the nurse rings back again, and then answer to patient.If patient also has other problem, make a phone call to the doctor more again, seem it is very much loaded down with trivial details, make patient feel obvious inconvenience.In information exchanging process, the mistake on unavoidably patient's problem appearance being understood.Simultaneously because the long distance telephone fee problem, the doctor also seldom can be initiatively follows up a case by regular visits to patient from medical angle is large quantities of.
Outpatient service is followed up a case by regular visits to: owing to improved the pressure of outpatient service amount, the doctor needs to see more patient at a fixed time, the time less of the average and patient's face-to-face exchange of doctor, so just can not guarantee patient's heart expect to obtain doctor's attention and care, to the detail knowledge of the state of an illness and obtain appropriate treatment.The problem that patient usually occurs is not answered, and the state of an illness is forgotten or obscured, and patient does not still have the evolution of the state of an illness narrated, and the doctor just holds prescription successfully, makes the patient that tangible sense of frustration and distrust be arranged, even is filled with indignation, and causes and produces contradiction between the doctors and patients.
Network is followed up a case by regular visits to: this is the mode of following up a case by regular visits to that just occurs in recent years, but the income of the application same family of computer and network is directly related, is limited to the actual conditions of present China, and especially at the non-economy ecumene, the use of home computer in a short time can not be popularized.Simultaneously owing to there be uncertain to confidence level, fail safe and the confidentiality of the network information, a lot of people have misgivings to this.The hospital that present domestic use network is followed up a case by regular visits to seldom, even if use follow-up rate also very limited.
The a great problem that the low follow-up rate of discharged patient is the puzzlement medical personnel for a long time.This needs standard to follow up a case by regular visits to behavior, improves and follows up a case by regular visits to mode, correctly handles the access denial phenomenon, makes great efforts to reduce to lose and visits.Doctor's routine work is busy, and the patient many places are followed up a case by regular visits to comparatively difficulty in mobile status to the doorstep to patient, causes and follows up a case by regular visits to quality decline.Which kind of mode to provide the medical treatment service of following the trail of by, in time understand the state of an illness and give daily life diet with suggestion, patient directions to patient.And arrange state of an illness patient complicated and that worsen to be in hospital again and to undergo surgery, reduced the patient in the invalid stand-by period of hospital.Must in following up a case by regular visits to, put patients'benefit in the first place, they obviously are benefited in following up a case by regular visits to, could transfer their enthusiasm like this, significantly improve follow-up rate.Current information resources can not be shared to also just standalone version typing of patient data, and numerous items all is repetitive operation, cause operating efficiency not high, and the content retrieval statistical function is simple, and information can not be complementary.These have all limited carrying out smoothly of the work of following up a case by regular visits to, and efficiency of resource is also had a greatly reduced quality.
Summary of the invention
Shortcoming at prior art, the purpose of this invention is to provide a kind of hospital short message and follow up a case by regular visits to system, realize the two-way exchange of the people-machine-people between doctor and the patient, between doctor and patient, play a kind of instrumentality of simple and convenient and economical and practical transmission information, the doctor can be arbitrarily and patient link up, to leaving hospital or outpatient's the state of an illness and rehabilitation situation can effectively be followed the tracks of and followed up a case by regular visits to; Can find the doctor that his state of an illness is understood behind the patient discharge anywhere at any time, solve many special difficulties, can greatly improve the service quality of hospital like this and promote the trust sense of patient hospital and doctor.
To achieve these goals, the technical scheme of system of the present invention is: a kind of hospital short message is followed up a case by regular visits to system, and it comprises SMS transmission module, note receiver module, information database and sms management platform module; Described SMS transmission module retrieved information data storehouse sends information table and submits short message to mobile gateway; Described note receiver module is checked specified memory address and is received gateway transmitting short message breath content stores in information database; Described information database and SMS transmission module are carried out exchanges data, realize the note transmit operation, and record transmit operation result; Described information database and note receiver module carry out exchanges data, and corresponding information is carried out record; Described information database is accepted the operation from the sms management platform module, comprises user definition, service definition, information definition, operation definition, ICP definition carrying out record.
The also planning information formation of described SMS transmission module, carry out the message queue management according to principles such as service priority and first in first out, obtain the note submit state, arrange retransmission mechanism, final submit state information is recorded information database according to return state and service definition.
The note unique identifying number that described note receiver module also generates according to Short Message Service Gateway, in information database, find corresponding transmission information record, the sms center that upgrades this information issues state and issues the time content, to from the mobile terminal user uplink information, handle according to the service definition rule, make corresponding answer.
Described information database also sends priority and carries out the formation layout by service definition, transmission definition, CP definition, note short message, realizes queue management, formulation information retransmission mechanism.
Short message send to adopt the active cycle pattern, carries out with the thread form in program running, whether remains the breath of sending short messages in the circular test information database, waits to send short messages then extracts this short message content and relevant parameter and carry out short message and submit to if exist; Short message is accepted with passive endless form, in program, carry out with the thread form, in cyclic process, detect the message that whether has from short message gateway, if exist then read the information content that gateway issues, and the information content is stored in the information database from the calculator memory space of appointment.
The technical scheme of method of the present invention is: a kind of hospital short message follow-up method, and it comprises the steps: that (1) patient utilizes mobile phone to send the reservation outpatient service or proposes the short message of medical request; (2) hospital utilize described hospital short message follow up a case by regular visits to system adopt automatically, initiatively or passive mode follow up a case by regular visits to patient.
Compared with prior art, beneficial effect of the present invention is: (1) is of the present invention interactive strong.In the frequent society of population circulation now, the patient many places are in mobile status, and the doctor many places are in stationary state.By traditional medical follow up mode, will increase burden and the difficulty of medical follow up to the doctor.Adopt native system with this contradiction of easy to do solution.(2) reduce the duplication of labour, simple to operate.Follow up a case by regular visits to computer and can call data on hospital internal patient information storehouse or the first page of illness case and follow the tracks of and to follow up a case by regular visits to, by the data conversion storage of network, regularly with the information unloading of new medical record and outpatient service further consultation to the follow up data storehouse.Disease coding that can be by diagnosis, leave hospital time or patient's identification number can retrieve patient's phone number.Letter in reply and the phone Follow-up results of handling patient are that tradition is followed up a case by regular visits to work the most loaded down with trivial details in the work.And native system only need be selected the typing of following up a case by regular visits in the follow up data storehouse, accesses the data of following up a case by regular visits to of this medical record, this Follow-up results of typing.(3) cost less, the efficient height.System follows up a case by regular visits to required expense by the transmission note and compares with mail, phone, and required cost significantly reduces, minimizing consuming time, be all to be significant saving aspect financial resources or the manpower, and operating efficiency obviously improves.(4) realization of not having a paper management for hospital provides an important platform, and all information all uses computer to handle.The information material of each link of hospital organically links together by computer system, has so just accelerated the speed of information flow, has improved the operating efficiency and the service quality of hospital's integral body.The leader of hospital can in time adjust the medical services policy after obtaining patient's feedack by the medical follow up system, improves the managed operation pattern of hospital, for the competitiveness that improves self has important facilitation.
Description of drawings
The present invention is described in further detail below in conjunction with accompanying drawing.
Fig. 1 is the block diagram of system of the present invention;
Fig. 2 is that information of the present invention sends block diagram;
Fig. 3 is a sms management platform module work block diagram of the present invention;
Fig. 4 is a rate code layer hierarchical structure chart of the present invention.
Embodiment
See also Fig. 1, hospital follows up a case by regular visits to note system and comprises that short message receiving and sending system, information database and hospital follow up a case by regular visits to note system management platform module three parts and form.Short message receiving and sending system is mainly finished with the SMS gateway and is carried out SOCKET communication based on TCP/IP, supports SMPP3.3, CMPP2.0, SMGP1.8 agreement.Realize the submission and the reception of short message, will send and accept note and be stored in information database.Information database carries out analyzing and processing, record to part of short message, and realizes the data preservation of user, customer service number, access CP (Content Providcr, i.e. each hospital), rate, the information content etc.Hospital follows up a case by regular visits to the note system management platform and provides operation-interface for the user of hospital, realizes system user, customer service number, service rate, information transmission etc. are done the operation of inquiry, interpolation, deletion, management.Short message receiving and sending system comprises that mainly short message is accepted and segment information sends two parts, all adopts the gateway A PI of Huawei to realize, wherein short message sends the active cycle pattern that adopts.In program running, carry out, whether remain the breath of sending short messages in the circular test database, wait to send short messages then extract this short message content and relevant parameter and carry out short message and submit to if exist with the thread form.Short message is accepted with passive endless form, in program, carry out with the thread form, in cyclic process, detect the message whether have from short message gateway,, and the information content is stored in the database if exist then read the information content that gateway issues from the calculator memory space of appointment.The note system management platform is followed up a case by regular visits to based on the management to information database by hospital, comprise user management, special service number management, each hospital management, Service Management, the transmission operations such as inquiry of receiving information, realization is played the function of control receiving short message to the management of information database.
SMS transmission module retrieved information data storehouse sends information table and submits short message to mobile gateway.This module belongs to one of receiving short message system two big modules, is responsible for and the information database swap data, extracts the complete parameter of information that is generated by service definition from waiting message; The planning information formation is carried out the message queue management according to principles such as service priority and first in first out; Fill in transmission parameter inventory and submit information to Short Message Service Gateway; Obtain the note submit state, arrange retransmission mechanism according to return state and service definition.Final submit state information is recorded information database; Record is submitted to from information, receives to Short Message Service Gateway, to the node state of sms center in the overall process that user mobile phone issues, comprises that submit state, gateway receive status, sms center issue state etc.The note receiver module is checked specified memory address, receive gateway transmitting short message breath content stores in information database, this module belongs to one of receiving short message system two big modules, be responsible for to accept from photos and sending messages under the operator, comprise that sms center information issues state and from the mobile terminal user uplink information; Unpack receiving the galaxy data, the information content after unpacking is analyzed, to being that the information that sms center issues state is operated; Note unique identifying number according to Short Message Service Gateway generates finds corresponding transmission information record in information database, the sms center that upgrades this information issues state and issues content such as time; To from the mobile terminal user uplink information, handle according to the service definition rule, make corresponding answer.
Information database is responsible for storing and is received, transmission information, works out service, according to answer user request is set; Acceptance is carried out record from the operation of short message transmission platform to user definition, service definition, information definition, operation definition, ICP definition etc.; Generate note according to the related definition content and send set, carry out exchanges data, realize the note transmit operation with the sending module of short message receiving and sending system, and record transmit operation result; Carry out exchanges data with the receiver module of short message receiving and sending system, corresponding information is carried out record, it can finally be embodied in sms management platform; Short message is carried out the formation layout by service definition, transmission definition, CP definition, note transmission priority etc., realize queue management, the formulation of information retransmission mechanism.
See also Fig. 3, note system management platform module comprises:
(1) user management.User management comprises that hospital's (customer service number that has under its institute of traditional Chinese medicine) under the user name, user, user right (comprise interpolation, modification, deletion, audit, cancellation to each project, start, stop) distributing.Be embodied as: newly-built user, the affiliated hospital of user is set, user's operating right is distributed, comprise the right assignment of each service operation module.User right comprises the operating right of user to each actions menu item; Revise the user, comprise and revise the affiliated hospital of user, a user can be set belong to a hospital simultaneously, all there is authority to carry out to all content of operation of hospital, be to reduce the cost of serving of infirmary, can allow the information of a plurality of hospitals of user management, as long as authorize corresponding authority; The user that deletion has existed; Comprise audit management in the user management authority to hospital, the transmission information management that hospital requires is that hospital needs certain a collection of user is sent information sometime, should be distinguished this moment to the user of hospital, to the authority that the hospital that can set up higher degree of belief can distribute msu message to send for its user, hospital can realize that the user of oneself sends the requirement audit to information and sends.To the lower hospital of degree of belief then not assignment information send and require the audit authority, the high administration authority user that can only wait for SP sends information and requires to examine the back and send.
(2) hospital management.Hospital provides the information transmit-receive service for the content supplier of application adding Infomann by SP.Management to hospital mainly comprises hospital's unique identification sign indicating number, hospital name.Each hospital takies 1 record in hospital's table, as follows to the operation major function of hospital: add the hospital of service that application information is sent, its hospital's identification number is set, hospital name, the operating characteristic that hospital had; To the definition of hospital operation flow process and scope, comprise the affiliated user of hospital submits to information whether to need SP audit back to send or realization oneself audit back direct information transmission.
(3) customer service number administration.The customer service number is to send the employed transmission number of information to the user, the number first six digits is 06012 (Infomann short message platform customer service number), expand special service number on this basis and distribute the respectively service that gives and the use of each hospital, by the service that each hospital is different is used.The customer service number is directly managed by CP, and Any user can only use the customer service number of the affiliated hospital of user to receive and send messages to the user.The user profile of receiving is sent number with the user uses the hospital services of this customer service number to handle again.Be embodied as:
The product process of customer service number is general with the application from hospital, to the definition of the customer service number scope of application.Be that the customer service number is by user which or which service.The create-rule of customer service number is that the basis is expanded with Infomann short message platform customer service number (06012).Being generally the 6th to the 8th and being hospital's sign, is thereafter the employed number definition of concrete service.
| Essential information section (1-6 position) | Hospital's application use section (7-9 position) | Service use section (10-15 position) |
| 06012 | 001-999 | 000001 |
Its institute of traditional Chinese medicine's application use section is fixing with 3, and " 0 " is mended on a left side when not enough, and service uses number to be defined voluntarily by ICP, is as the criterion to serve required physical length.
Revise customer service number definition service number and belong to this information system and use, serve employed number and use by checked and approved the back of coming into force by SP, the customer service number that change causes to service definition uses change to be adjusted voluntarily by this information system Operation Centre and finishes.
Customer service number deletion is to have use or temporarily do not have the customer service number of concrete service definition to delete, wherein this system Operation Centre can make amendment to the customer service number that has been assigned with, operation such as deletion.The customer service number resource is with the separate management of affiliated ICP.
The customer service number is by system's Operation Centre submit applications, the user's audit that has administration authority by SP, then this number returns the CP management to use, the management of number and the management of service are separated, a number may be used by a plurality of service owing to the difference of operational order, and a number also may use a plurality of customer service numbers owing to service definition is different.So CP needs at first to apply for that a part of customer service number is for its use in the time of will defining service.
(4) Service Management.Customize services sends information customization by the user, and SP regularly is that the user of customized information sends information.Customize services mainly comprises information such as customize services unique identification sign indicating number, customize services title, customize services customer service number.Customize services is divided into customization, user's cancellation etc., service unique identification sign indicating number, information on services sign indicating number (information code that the user need send), user's action type (customize services, cancellation service etc.) under the customized user table mainly comprises.Service Management realizes functions such as interpolation, deletion, modification based on the service content of information operation definition.Service Management is unit with the hospital, unified Definition, and the customer service number is specified and corresponding service realizes carrying out service definition.The command word of user definition service and service is unified in Service Management, and the two big content information customizations and the information on demand that are about to information service are unified.Information customization refers to send " ZC " to 06012 as the user, SP answer short message breath " you have customized hospital and have followed up a case by regular visits to short message service ", then SP and information system are carried out record to user profile, later on the user who has customization hospital to follow up a case by regular visits to service are regularly sent the information of following up a case by regular visits to.Information on demand is carried out information interchange with interaction forms, and as sending to the user, the inquiry further consultation please send out 1, the inquiry diet please send out 2, and the user selects " 1 " back to reply, and professor's information of paying a home visit please send out 1, make regular check on and please send out 2 etc., when the user sends 2, reply " you go to further consultation at XXXXX, please carry case history ...." can at first define this service for information customization, comprise service name, charging way, rate etc.
Can at first define this service for information on demand, adding information is used number in the same page then, information such as the information content, answer number.
Use above method information on demand service and information customization effectively can be adopted management in conjunction with rising, and will serve to manage and combine with uniform data format with operational order.
(5) receive information inquiry.Inquire about the information that is received from the user by hospital under the user, carry out corresponding short message and reply.Realization is carried out the inquiry of corresponding information reception result by hospital, number segment and concrete number.
(6) send information inquiry.Hospital's inquiry comprises the state that is submitted to info gateway that sends to the information that the user sends under pressing the user, and information is issued to the state of user mobile phone and user's sms center issues time and mobile phone reception information time.Realization is carried out corresponding information by gross information content, number segment and concrete number and is sent result queries.
(7) customer account management.Comprise the inquiring user state, comprise user's turn up service time, close service time, current state.And open or close service for the client by hand.The system users management is followed up a case by regular visits in realization, comprises interpolation, deletion user, and the user is carried out service release, shutoff operation.Realize of the voluntarily management of each hospital to the user.Provide user data to import and export operation, preserve user's firsthand information at the SP information database.The client who belongs to different hospitals is divided management, when the user inquires about, can the searching and managing scope in the user of hospital, the outer user of range of management is not had corresponding authority checks.For example: following customer group is arranged
CP under the Subscriber Number
13900000000 A
13900000001 B
13900000002 A
13900000002 B
The user right scope
User1 A
User2 A、B
When carrying out user inquiring, User1 can see 1390000000 and 13900000002 clients.
When carrying out user inquiring, User2 can see 1390000000,13900000001 and 13900000002 client.
(9) charge querying.User's charge querying is carried out in service under the user on a time period, go out according to the customer charge detailed bill.Provide customer charge by Subscriber Number.The detailed information statement of expense is provided, comprises the information charging details that receive and send, and accounting method.According to number section, number, service, hospital provide disbursement and sattlement.
(10) information on services sends.Establishment information is to client's transmission of turn up service.To user's processing of chargeing accordingly.The definition service, the establishment information content is passed through by audit authority user, retrieves the user profile tabulation of turn up service automatically, sends information to the user.
(11) number sends.Particular number or number segment user are worked out note to be sent.With number, number segment and set of numbers, realize the short message mass-sending.The establishment short message content, charging way, the information rate amount of money.Bulk SMS is controlled,, realized the access time, send client's quantity and limit based on service definition.
(12) shielding character management.Establishment mask information content is carried out automatic inspection to establishment to the information that the user sends, and refusal exists the information of shielding character to send.To the shielding character repertoire add, modification, deletion action.To editor's the inspection of short message content before issuing, the information content relates to national security, slander the information screen character library according to setting of instigating retrieves, and adopts to replace or strategy that refusal sends carries out respective handling.All transmission information are carried out background information character check, block the user's request that occurs the shielding character in the mass-sending, change the secondary auditing flow automatically over to.
(13) Operation Log Management.System will carry out record to the back operation of landing of user, in order to inquiry.User from sms management platform is operated the realization real-time tracking.Operations such as modification, deletion are realized the full record of daily record, preserve the full content that each operation is carried out, so that when operate miss occurring, can carry out complete recovery according to log record.Realization is carried out the Operation Log inquiry by time, user.
(14) shielding character management.In system, set up the shielding character repertoire, there is the user of authority to carry out additions and deletions to character in the character repertoire, when being sent the requirement submission, the information from the user at first the information content is compared, in time point out when in the middle of finding the content that requires to send, having the character that needs shielding, require the user to note, and replace this partial content.Interpolation, modification, deletion action to character in the shielding character repertoire.
See also Fig. 2, information sends mainly to be made up of elemental, comprise initiator's (information transmission number), reciever (information is accepted number), the information content, chargeed for four most of compositions, information processing is based on the CMPP agreement in the receiving short message system, submit the parameter transmission source address type of number that the information submit operation needs to parametric form to sending short message, originating address NPI, short message transmission source address (number), the destination address type of number, the destination address encoding scheme, information sends destination address (number), short message priority, status report, data coding scheme, timing, time-out time, message-length, message content, return messages ID, type of service, the user's fee type, information content source, tariff class, rate code etc.Initiator and recipient comprise the initial sum termination address that originating address TON, originating address NPI, source address, the destination address type of number, destination address encoding scheme, destination address composition information send, the travel direction of the information of decision.The message-length and the message content decision information content.
Charge information partly comprises type of service, user's fee type, tariff class, rate code composition.Type of service is by the SP definition, distinguishes the service code of all kinds of services.For example: the code NK of internal medicine, the code FK of gynaecology.Service code is made up of English character or numeral, is two to four positions, is purpose to embody service name or content.The user's fee type refers to information to the terminal form of chargeing, and comprises purpose terminal MS I SDN is chargeed, source terminal MSISDN is chargeed, SP is chargeed.That tariff class comprises is free to " user's fee number ", to " user's fee number " by the bar information charge, to " user's fee number " monthly the collection information expense, the information charge of " user's fee number " is bound, the charge of " charge number user " is realized by SP.The rate code is worked out to be divided into unit.See also Fig. 4, its hierarchical structure is: wherein the user's fee type is arranged in pairs or groups with certain charging relation mutually with tariff class, concerns that as occurring chargeing collocation error can cause the operation billing error, causes the information charging failure.Sending short message is made up of the information content, message length, coding mode information short message content.Wherein data coding scheme comprises binary coding scheme, UCS2 encoding scheme, GBK encoding scheme etc., and character message ceases with the UCS2 encoding scheme.
Comprise information transmit status and uplink information two classes from the gateway information of issuing.
(1) the up short message that sends with the user comprises Subscriber Number, sends number, short message content, short message length etc., and system sends the information content according to the user and judges, and determines user's operational requirements, and the user is carried out corresponding information.
Sent the replying state of information, short message ID, the information from gateway of generating when comprising transmission information issues state, gateway issues information such as time, mobile phone state return time.System upgrades the short message sending status that sends in the message list according to the short message ID that returns of gateway, finish note from being submitted to the gateway accepting state, submit to sms center to gateway, sms center receives and sends to user mobile phone, receive note to the user and return accepting state to sms center, sms center sends to gateway, and gateway is to the process of each node of note process of SP transmitting short message return state.Final each node state and the operation time of origin record realized.
Hospital's short message is followed up a case by regular visits to function and the characteristics in system's clinical practice: (1) solves clinical medicine and follows up a case by regular visits to a difficult problem: tradition is followed up a case by regular visits to mode and only can be followed up a case by regular visits to by mail, phone, network and outpatient service, and discharged patient's low follow-up rate is a historical difficult problem.Native system is used the mobile phone instrument of popularizing day by day, adopts economic short message mode will overcome above-mentioned difficulties, and this demonstrates fully the simple, unique and advanced of native system.(2) make things convenient for hospitalize, improve doctor-patient relationship: use the native system patient and do not use hospital, can get in touch with the doctor that he trusts most anywhere, obtain necessary guidance, this mode must make doctor-patient relationship be significantly improved, and embodies the advance of native system aspect hospital management.(3) enlarge the patient of hospital amount, significantly improve income: patient can keep in touch with the doctor for a long time by native system at any time, must just finish in this hospital of family as long as seek medical advice, and accumulates over a long period to increase gradually and does not lose, and embodies the benefit of native system.(4) foundation of following up a case by regular visits to agreement makes the application stability of two-way note: patient signs with hospital when leaving hospital and follows up a case by regular visits to agreement, keeps continuing between the doctors and patients to follow up a case by regular visits in a period of time in future, makes that to follow up a case by regular visits to the crowd relatively stable, is easy to control.This stable lasting dependence of patient that derive from just to the doctor.(5) competition of medical market impels the popularization that big-and-middle-sized hospital applies: how much what the patient measured is the key factor of hospital's income, strive for that more patient is the certainty of medical market competition, whoever can not abandon using the opportunity of native system in therefore adjacent hospital.(6) subject crossing scientific and technical innovation, the whole world first: the research and development of native system are multi-field multidisciplinary intersection cooperations such as the same computer of each subject of clinical medicine, telecommunications, network, the achievement of scientific and technical innovation, the announcement that do not appear in the newspapers both at home and abroad belongs to the product that beats the world.(7) resource-sharing, relatively independent, with HIS system safety compatibility: all the elements that native system can Applied Digital hospital, since relatively independent, computer virus can not brought into the HIS system, and can be used as the fresh content of HIS system.Embody the unique of native system with initiative.(8) software flexible is used, and follows up a case by regular visits to content and suits measures to local conditions, and can require adjust according to difference: different hospitals is in diagnosis and treatment process basic principle unanimity, but a lot of differences are specifically also arranged.The design of this software allows each hospital suitably to adjust in application, but does not influence the general function of whole system.(9) the native system action can constantly increase and makes it have good autgmentability: clinical medical development is maked rapid progress, and new diagnoses and treatment constantly occurs, and native system stays sufficient space, waits for entering of update content.
Claims (4)
1, a kind of hospital short message is followed up a case by regular visits to system, and it is characterized in that: it comprises short message sending module, short message receiver module, information database and sms management platform module; Described short message sending module retrieved information data storehouse sends information table and submits short message to short message gateway; Described short message receiver module is checked specified memory address and is received short message gateway transmitting short message breath content stores in information database; Described information database and short message sending module carry out exchanges data, realize the short message transmit operation, and record transmit operation result; Described information database and short message receiver module carry out exchanges data, and corresponding short message is carried out record; Described information database is accepted the operation from the sms management platform module, comprises user definition, service definition, information definition, operation definition, ICP definition carrying out record; The short message unique identifying number that described short message receiver module also generates according to short message gateway, in information database, find corresponding transmission short message record, the Short Message Center that upgrades this short message issues state and issues time, content, to from the up short message of mobile terminal user, handle according to the service definition rule, make corresponding answer.
2, hospital as claimed in claim 1 short message is followed up a case by regular visits to system, it is characterized in that: described short message sending module is also planned the short message formation, carry out the short message queue management according to service priority and first in first out, obtain the short message submit state, arrange retransmission mechanism according to return state and service definition, final submit state short message is recorded information database.
3, hospital as claimed in claim 1 short message is followed up a case by regular visits to system, it is characterized in that: described information database also sends priority and carries out the formation layout by service definition, transmission definition, CP definition, short message short message, realize queue management, formulate the information retransmission mechanism.
4, hospital as claimed in claim 1 short message is followed up a case by regular visits to system, it is characterized in that: short message sends the active cycle pattern that adopts, in program running, carry out with the thread form, whether remain the breath of sending short messages in the circular test information database, if there is the breath then extract this short message content and relevant parameter carries out short message and submits to of waiting to send short messages; Short message receives with passive circulation pattern, in program, carry out with the thread form, in cyclic process, detect the message that whether has from short message gateway, if the short message content that exists then issue from the calculator memory space short message reading breath gateway of appointment, and short message content is stored in the information database.
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| CN104184778A (en) * | 2013-05-27 | 2014-12-03 | 中山爱科数字科技股份有限公司 | Short message and telephone follow-up system for hospital |
| CN104820903A (en) * | 2015-05-19 | 2015-08-05 | 北京大学 | Mobile management method and system for medical follow-up visit schedule |
| CN109326361A (en) * | 2017-07-31 | 2019-02-12 | 深圳市全息医疗数据有限责任公司 | A kind of method and system that hospital's sufferer is paid a return visit |
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