CA2539089C - A method and apparatus for managing printing devices - Google Patents

A method and apparatus for managing printing devices Download PDF

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Publication number
CA2539089C
CA2539089C CA2539089A CA2539089A CA2539089C CA 2539089 C CA2539089 C CA 2539089C CA 2539089 A CA2539089 A CA 2539089A CA 2539089 A CA2539089 A CA 2539089A CA 2539089 C CA2539089 C CA 2539089C
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CA
Canada
Prior art keywords
printing devices
client
management
contractor
site
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA2539089A
Other languages
English (en)
French (fr)
Other versions
CA2539089A1 (en
Inventor
Steven Swift
James Brown
Maurice Beelen
Ron Coolen
Mark Boelhouwer
Harrie Van Den Bersselaar
Kuljinder Samrah
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ricoh Co Ltd
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Ricoh Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ricoh Co Ltd filed Critical Ricoh Co Ltd
Publication of CA2539089A1 publication Critical patent/CA2539089A1/en
Application granted granted Critical
Publication of CA2539089C publication Critical patent/CA2539089C/en
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

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Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/23Updating
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/958Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
    • G06F16/972Access to data in other repository systems, e.g. legacy data or dynamic Web page generation
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • Theoretical Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Databases & Information Systems (AREA)
  • Educational Administration (AREA)
  • Development Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Accessory Devices And Overall Control Thereof (AREA)
CA2539089A 2005-03-10 2006-03-09 A method and apparatus for managing printing devices Expired - Fee Related CA2539089C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB0504962A GB2424290A (en) 2005-03-10 2005-03-10 Managing printing devices at distributed sites
GB0504962.2 2005-03-10

Publications (2)

Publication Number Publication Date
CA2539089A1 CA2539089A1 (en) 2006-09-10
CA2539089C true CA2539089C (en) 2016-05-24

Family

ID=34508859

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2539089A Expired - Fee Related CA2539089C (en) 2005-03-10 2006-03-09 A method and apparatus for managing printing devices

Country Status (5)

Country Link
US (1) US7957019B2 (enExample)
EP (1) EP1701305A1 (enExample)
JP (1) JP4990541B2 (enExample)
CA (1) CA2539089C (enExample)
GB (1) GB2424290A (enExample)

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US8494930B2 (en) * 2009-10-14 2013-07-23 Xerox Corporation Pay for use and anti counterfeit system and method for ink cartridges and other consumables
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US9081521B2 (en) 2012-11-09 2015-07-14 Xerox International Partners Networked printing systems for providing a la carte reproduction services
US9286016B2 (en) 2012-11-09 2016-03-15 Xerox International Partners Networked printing systems
US9069506B2 (en) 2013-04-26 2015-06-30 Canon Information And Imaging Solutions, Inc. Systems and methods for reallocating image processing devices
US20150193994A1 (en) * 2013-05-12 2015-07-09 Zonar Systems, Inc. Graphical user interface for efficiently viewing vehicle telematics data to improve efficiency of fleet operations
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US11455590B2 (en) 2014-10-09 2022-09-27 Splunk Inc. Service monitoring adaptation for maintenance downtime
US9130860B1 (en) 2014-10-09 2015-09-08 Splunk, Inc. Monitoring service-level performance using key performance indicators derived from machine data
US10417108B2 (en) 2015-09-18 2019-09-17 Splunk Inc. Portable control modules in a machine data driven service monitoring system
US10417225B2 (en) 2015-09-18 2019-09-17 Splunk Inc. Entity detail monitoring console
US9146954B1 (en) 2014-10-09 2015-09-29 Splunk, Inc. Creating entity definition from a search result set
US9210056B1 (en) 2014-10-09 2015-12-08 Splunk Inc. Service monitoring interface
US10305758B1 (en) 2014-10-09 2019-05-28 Splunk Inc. Service monitoring interface reflecting by-service mode
US9491059B2 (en) 2014-10-09 2016-11-08 Splunk Inc. Topology navigator for IT services
US10505825B1 (en) 2014-10-09 2019-12-10 Splunk Inc. Automatic creation of related event groups for IT service monitoring
US9146962B1 (en) 2014-10-09 2015-09-29 Splunk, Inc. Identifying events using informational fields
US11755559B1 (en) 2014-10-09 2023-09-12 Splunk Inc. Automatic entity control in a machine data driven service monitoring system
US9158811B1 (en) 2014-10-09 2015-10-13 Splunk, Inc. Incident review interface
US10209956B2 (en) 2014-10-09 2019-02-19 Splunk Inc. Automatic event group actions
US11087263B2 (en) 2014-10-09 2021-08-10 Splunk Inc. System monitoring with key performance indicators from shared base search of machine data
US10193775B2 (en) 2014-10-09 2019-01-29 Splunk Inc. Automatic event group action interface
US11200130B2 (en) 2015-09-18 2021-12-14 Splunk Inc. Automatic entity control in a machine data driven service monitoring system
US9760240B2 (en) 2014-10-09 2017-09-12 Splunk Inc. Graphical user interface for static and adaptive thresholds
US11671312B2 (en) 2014-10-09 2023-06-06 Splunk Inc. Service detail monitoring console
US10536353B2 (en) 2014-10-09 2020-01-14 Splunk Inc. Control interface for dynamic substitution of service monitoring dashboard source data
US10198155B2 (en) 2015-01-31 2019-02-05 Splunk Inc. Interface for automated service discovery in I.T. environments
JP6573077B2 (ja) * 2016-05-30 2019-09-11 京セラドキュメントソリューションズ株式会社 画像形成装置および管理アプリケーション
US10942946B2 (en) 2016-09-26 2021-03-09 Splunk, Inc. Automatic triage model execution in machine data driven monitoring automation apparatus
US10942960B2 (en) 2016-09-26 2021-03-09 Splunk Inc. Automatic triage model execution in machine data driven monitoring automation apparatus with visualization
US11093518B1 (en) 2017-09-23 2021-08-17 Splunk Inc. Information technology networked entity monitoring with dynamic metric and threshold selection
US11106442B1 (en) 2017-09-23 2021-08-31 Splunk Inc. Information technology networked entity monitoring with metric selection prior to deployment
US11159397B2 (en) 2017-09-25 2021-10-26 Splunk Inc. Lower-tier application deployment for higher-tier system data monitoring
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US11894990B2 (en) * 2020-09-30 2024-02-06 Telefonaktiebolaget Lm Ericsson (Publ) Determining conflicts between KPI targets in a communications network
US11676072B1 (en) 2021-01-29 2023-06-13 Splunk Inc. Interface for incorporating user feedback into training of clustering model
US11748045B1 (en) 2022-03-22 2023-09-05 Kyocera Document Solutions Inc. Methods and printing system for reporting job cost information

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Also Published As

Publication number Publication date
US20060221387A1 (en) 2006-10-05
CA2539089A1 (en) 2006-09-10
GB2424290A (en) 2006-09-20
GB0504962D0 (en) 2005-04-20
JP2006252556A (ja) 2006-09-21
EP1701305A1 (en) 2006-09-13
JP4990541B2 (ja) 2012-08-01
US7957019B2 (en) 2011-06-07

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Effective date: 20210909

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