BRPI0720597A2 - Método e sistema para processar uma solicitação de cliente - Google Patents

Método e sistema para processar uma solicitação de cliente

Info

Publication number
BRPI0720597A2
BRPI0720597A2 BRPI0720597-0A2A BRPI0720597A BRPI0720597A2 BR PI0720597 A2 BRPI0720597 A2 BR PI0720597A2 BR PI0720597 A BRPI0720597 A BR PI0720597A BR PI0720597 A2 BRPI0720597 A2 BR PI0720597A2
Authority
BR
Brazil
Prior art keywords
customer request
processing customer
processing
request
customer
Prior art date
Application number
BRPI0720597-0A2A
Other languages
English (en)
Inventor
Zhaoqi Zhou
Original Assignee
Huawei Tech Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Huawei Tech Co Ltd filed Critical Huawei Tech Co Ltd
Publication of BRPI0720597A2 publication Critical patent/BRPI0720597A2/pt

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/56—Provisioning of proxy services
    • H04L67/567—Integrating service provisioning from a plurality of service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
    • H04L67/61—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources taking into account QoS or priority requirements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
    • H04L67/63—Routing a service request depending on the request content or context

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Game Theory and Decision Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Educational Administration (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Computer And Data Communications (AREA)
  • Telephonic Communication Services (AREA)
BRPI0720597-0A2A 2006-12-27 2007-10-24 Método e sistema para processar uma solicitação de cliente BRPI0720597A2 (pt)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CNB2006101683858A CN100518072C (zh) 2006-12-27 2006-12-27 一种处理客户请求的方法及系统
PCT/CN2007/070950 WO2008077325A1 (en) 2006-12-27 2007-10-24 Method and system for processing client request

Publications (1)

Publication Number Publication Date
BRPI0720597A2 true BRPI0720597A2 (pt) 2014-03-18

Family

ID=38251812

Family Applications (1)

Application Number Title Priority Date Filing Date
BRPI0720597-0A2A BRPI0720597A2 (pt) 2006-12-27 2007-10-24 Método e sistema para processar uma solicitação de cliente

Country Status (5)

Country Link
US (1) US20090265202A1 (pt)
EP (1) EP2099155A4 (pt)
CN (1) CN100518072C (pt)
BR (1) BRPI0720597A2 (pt)
WO (1) WO2008077325A1 (pt)

Families Citing this family (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100518072C (zh) * 2006-12-27 2009-07-22 华为技术有限公司 一种处理客户请求的方法及系统
CN101917385B (zh) * 2009-11-17 2013-05-01 新奥特（北京）视频技术有限公司 调度服务器及多媒体转码用的分布式系统
CN101917384B (zh) * 2009-11-17 2013-05-01 新奥特（北京）视频技术有限公司 一种分布式转码系统的任务分发方法及装置
US8726229B2 (en) * 2009-12-28 2014-05-13 Sap Ag Multi-language support for service adaptation
CN103870902A (zh) * 2012-12-12 2014-06-18 腾讯科技（北京）有限公司 一种管理标志符的方法及装置
CN104580284B (zh) * 2013-10-14 2018-12-28 方正宽带网络服务股份有限公司 业务分配装置和业务分配方法
CN103631958B (zh) * 2013-12-17 2016-08-17 江苏省公用信息有限公司 一种页面自动适配实现内容多屏展示的方法
GB201414302D0 (en) 2014-08-12 2014-09-24 Jewel Aviat And Technology Ltd Data security system and method
CN104461704B (zh) * 2014-10-29 2019-05-07 中国建设银行股份有限公司 一种业务云处理方法和系统
CN104599194B (zh) * 2015-02-02 2017-10-20 国家电网公司 一种创建服务业务指导案例库的方法及服务业务指导方法
CN104599075B (zh) * 2015-02-02 2017-11-03 国家电网公司 一种业务指导案例库的创建及更新方法、业务指导方法
US10466970B2 (en) * 2015-10-20 2019-11-05 Sap Se Jurisdiction based localizations as a service
CN108197912A (zh) * 2016-12-08 2018-06-22 阿里巴巴集团控股有限公司 一种业务处理系统及方法
CN108022079A (zh) * 2017-10-31 2018-05-11 深圳前海微众银行股份有限公司 服务资源的共享方法、装置及计算机可读存储介质

Family Cites Families (17)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6760414B1 (en) * 1997-12-10 2004-07-06 Keycorp Personal computer banking system and method
US20050038911A1 (en) * 1999-04-30 2005-02-17 Yoshikuni Watanabe Cooperative system and method therefor
US20040006473A1 (en) * 2002-07-02 2004-01-08 Sbc Technology Resources, Inc. Method and system for automated categorization of statements
WO2001082155A1 (en) * 2000-04-24 2001-11-01 Mitsubishi Corporation System and method for supporting businesses
US7162428B1 (en) * 2000-10-31 2007-01-09 Allen Rosenthal System and method for online creation and integration of service of process functions
US20020103876A1 (en) * 2001-01-29 2002-08-01 Masayuki Chatani System and computer-based method for providing transformed information in response to a client search request
JP2002245152A (ja) * 2001-02-14 2002-08-30 Fujitsu Ltd サービス仲介処理装置，サービス仲介処理方法およびサービス仲介処理用プログラム
US8639579B2 (en) * 2002-08-02 2014-01-28 American Medical Response System and method for managing requests for medical transportation
US7131063B2 (en) * 2001-09-13 2006-10-31 International Business Machines Corporation Method and system for delivering dynamic information in a network
FI114677B (fi) * 2002-09-25 2004-11-30 Syslore Oy Viestien prosessointi
CN100411367C (zh) * 2002-11-19 2008-08-13 华为技术有限公司 一种服务器同时处理多业务逻辑的实现方法和装置
FR2850775B1 (fr) * 2003-01-30 2005-07-22 Ge Med Sys Global Tech Co Llc Dispositif d'imagerie medicale a reorientation semi-automatique d'objet radiologique
EP1478158A1 (en) * 2003-05-14 2004-11-17 Hewlett-Packard Development Company, L.P. Lightweight service brokering systems
US8032890B2 (en) * 2003-07-22 2011-10-04 Sap Ag Resources managing in isolated plurality of applications context using data slots to access application global data and specification of resources lifetime to access resources
US20050209937A1 (en) * 2004-03-16 2005-09-22 Marcee Burns Methods, systems, and storage mediums for providing web-based reporting services for telecommunications entities
CN1297095C (zh) * 2004-10-28 2007-01-24 华为技术有限公司 一种增值业务请求的处理方法
CN100518072C (zh) * 2006-12-27 2009-07-22 华为技术有限公司 一种处理客户请求的方法及系统

Also Published As

Publication number Publication date
US20090265202A1 (en) 2009-10-22
EP2099155A4 (en) 2010-06-02
CN100518072C (zh) 2009-07-22
EP2099155A1 (en) 2009-09-09
WO2008077325A1 (en) 2008-07-03
CN1996863A (zh) 2007-07-11

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B08L Patent application lapsed because of non payment of annual fee [chapter 8.12 patent gazette]

Free format text: REFERENTE AO NAO RECOLHIMENTO DAS 6A E 7A ANUIDADES.

B08I Publication cancelled [chapter 8.9 patent gazette]

Free format text: ANULADA A PUBLICACAO CODIGO 8.12 NA RPI NO 2277 DE 26/08/2014 POR TER SIDO INDEVIDA.

B08F Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette]

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B08K Patent lapsed as no evidence of payment of the annual fee has been furnished to inpi [chapter 8.11 patent gazette]

Free format text: EM VIRTUDE DO ARQUIVAMENTO PUBLICADO NA RPI 2602 DE 17-11-2020 E CONSIDERANDO AUSENCIA DE MANIFESTACAO DENTRO DOS PRAZOS LEGAIS, INFORMO QUE CABE SER MANTIDO O ARQUIVAMENTO DO PEDIDO DE PATENTE, CONFORME O DISPOSTO NO ARTIGO 12, DA RESOLUCAO 113/2013.