BR9913421A - Módulo de telefone web incorporado - Google Patents
Módulo de telefone web incorporadoInfo
- Publication number
- BR9913421A BR9913421A BR9913421-7A BR9913421A BR9913421A BR 9913421 A BR9913421 A BR 9913421A BR 9913421 A BR9913421 A BR 9913421A BR 9913421 A BR9913421 A BR 9913421A
- Authority
- BR
- Brazil
- Prior art keywords
- dnt
- link
- web page
- module
- downloaded
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
- H04L65/401—Support for services or applications wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/34—Network arrangements or protocols for supporting network services or applications involving the movement of software or configuration parameters
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/003—Click to dial services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5158—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with automated outdialling systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
- H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Multimedia (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- General Engineering & Computer Science (AREA)
- Telephonic Communication Services (AREA)
- Materials For Medical Uses (AREA)
- Prostheses (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Details Of Indoor Wiring (AREA)
- Cleaning Implements For Floors, Carpets, Furniture, Walls, And The Like (AREA)
- Information Transfer Between Computers (AREA)
Abstract
<B>"MóDULO DE TELEFONE WEB INCORPORADO"<D>. Sistema para habilitar a comunicação da Rede de Dados e Telefonia (DNT) através da página WEB, inclui um servidor WEB (28) hospedando uma página interativa WEB e possuindo uma Internet, como uma ligação na página WEB adaptada para lançar o módulo do telefone capaz de DNT, e um módulo do telefone capaz de DNT associado com a ligação. Neste sistema, após a seleção da ligação pela pessoa que acessa a página WEB na Internet (13), usando uma plataforma de computador, no caso do módulo do telefone IP ser baixado para a plataforma do computador, e uma chamada IP for lançada para um endereço IP pré-armazenado e associado com a ligação . A rede DNT pode ser a Internet (13). No modelo preferido o sistema primeiro investiga a plataforma do computador para as características de hardware e software, e fixa as características determinadas no caso do módulo do telefone IP ser baixado. O módulo baixado então lança automaticamente e configura, e então lança a chamada associada. Em alguns modelos o módulo desaparece após uma chamada simples, e então serve como um habilitador instantâneo para a telefonia IP.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US09/146,849 US6411615B1 (en) | 1998-09-03 | 1998-09-03 | Embedded web phone module |
PCT/US1999/020338 WO2000014934A1 (en) | 1998-09-03 | 1999-09-02 | Embedded web phone module |
Publications (1)
Publication Number | Publication Date |
---|---|
BR9913421A true BR9913421A (pt) | 2001-10-09 |
Family
ID=22519245
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
BR9913421-7A BR9913421A (pt) | 1998-09-03 | 1999-09-02 | Módulo de telefone web incorporado |
Country Status (10)
Country | Link |
---|---|
US (3) | US6411615B1 (pt) |
EP (1) | EP1116364B1 (pt) |
JP (1) | JP3573715B2 (pt) |
CN (1) | CN1326630B (pt) |
AT (1) | ATE466448T1 (pt) |
AU (1) | AU754245B2 (pt) |
BR (1) | BR9913421A (pt) |
CA (1) | CA2342865A1 (pt) |
DE (1) | DE69942311D1 (pt) |
WO (1) | WO2000014934A1 (pt) |
Families Citing this family (24)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6411615B1 (en) * | 1998-09-03 | 2002-06-25 | Genesys Telecommunications Laboratories, Inc. | Embedded web phone module |
US6707811B2 (en) * | 1999-03-19 | 2004-03-16 | Estara, Inc. | Internet telephony for ecommerce |
US7359960B1 (en) * | 1999-07-20 | 2008-04-15 | Net2Phone, Inc. | Telecommunications control system using data interchange |
US20060167986A1 (en) * | 1999-08-30 | 2006-07-27 | Trzyna Peter K | Internet telephone system |
US20040193722A1 (en) * | 1999-08-30 | 2004-09-30 | Donovan Kevin Remington Joseph Bartholomew | Universal instant messaging system for the internet |
US6744759B1 (en) * | 1999-09-27 | 2004-06-01 | 3Com Corporation | System and method for providing user-configured telephone service in a data network telephony system |
GB2359215B (en) * | 2000-02-08 | 2004-02-25 | Helpmagic Com Ltd | Information service |
US7324635B2 (en) | 2000-05-04 | 2008-01-29 | Telemaze Llc | Branch calling and caller ID based call routing telephone features |
US6757363B1 (en) * | 2000-05-31 | 2004-06-29 | Cisco Technology, Inc. | Method and apparatus for operating a telephone as an independent network client |
US7140004B1 (en) | 2000-06-13 | 2006-11-21 | Tellme Networks, Inc. | Method and apparatus for zero-footprint phone application development |
FI113139B (fi) | 2000-10-03 | 2004-02-27 | Sonera Oyj | Menetelmä, palvelin ja järjestelmä yhteyden muodostamiseksi puheluita varten |
KR100424625B1 (ko) * | 2001-11-15 | 2004-03-24 | 삼성전자주식회사 | 교환 시스템의 가입자 단말을 이용한 웹 콘텐츠 제공 서비스장치 및 방법 |
GB2391741B (en) * | 2002-08-02 | 2004-10-13 | Samsung Electronics Co Ltd | Method and system for providing conference feature between internet call and telephone network call in a webphone system |
US20040174860A1 (en) * | 2003-03-04 | 2004-09-09 | Van Hammond Timothy J. | System and method for facilitating IP telephony applications |
US8238228B2 (en) * | 2006-07-11 | 2012-08-07 | Telefonaktiebolaget Lm Ericsson (Publ) | Method and system for re-enabling disabled ports in a network with two port MAC relays |
WO2008009006A2 (en) * | 2006-07-13 | 2008-01-17 | Neustar, Inc. | System and method for short message service and instant messaging continuity |
JP4728933B2 (ja) * | 2006-11-15 | 2011-07-20 | Necアクセステクニカ株式会社 | Ip電話通信システム、ip電話通信方法、およびそのプログラム |
CN101720532B (zh) * | 2007-03-13 | 2012-10-03 | 马维尔国际有限公司 | 用于电池供电的移动通信设备的经优化分组处理体系结构 |
KR100908192B1 (ko) * | 2007-04-12 | 2009-07-16 | 현재봉 | 사용자 정의 소프트 폰을 이용한 인터넷 전화 시스템 및 인터넷 전화 서비스 방법 |
JP5180671B2 (ja) * | 2008-05-08 | 2013-04-10 | エヌ・ティ・ティ・コミュニケーションズ株式会社 | 通信用プログラム提供装置、通信サービス提供方法、及びプログラム |
CN102291443A (zh) * | 2011-08-02 | 2011-12-21 | 杭州士兰微电子股份有限公司 | 一种嵌入式网络通信应用层数据处理方法 |
US9344215B2 (en) | 2012-10-15 | 2016-05-17 | Marvell World Trade Ltd. | Systems and methods for advanced power management for optical network terminal systems on chip |
US9690594B2 (en) * | 2013-04-29 | 2017-06-27 | Honeywell International Inc. | System for configuring a controller |
WO2015017471A1 (en) * | 2013-07-31 | 2015-02-05 | Genesys Telecommunications Laboratories, Inc. | System and method for web-based real time communication with optimized transcoding |
Family Cites Families (27)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CA2173304C (en) * | 1995-04-21 | 2003-04-29 | Anthony J. Dezonno | Method and system for establishing voice communications using a computer network |
US5884032A (en) * | 1995-09-25 | 1999-03-16 | The New Brunswick Telephone Company, Limited | System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent |
US6130933A (en) * | 1996-02-02 | 2000-10-10 | Genesys Telecommunications Laboratories, Inc. | Apparatus and methods for coordinating telephone and data communications |
US5838682A (en) * | 1995-11-28 | 1998-11-17 | Bell Atlantic Network Services, Inc. | Method and apparatus for establishing communications with a remote node on a switched network based on hypertext dialing information received from a packet network |
US5938727A (en) * | 1996-02-01 | 1999-08-17 | Ikeda; Takashi | Communication system and method via digital codes |
US5953392A (en) * | 1996-03-01 | 1999-09-14 | Netphonic Communications, Inc. | Method and apparatus for telephonically accessing and navigating the internet |
US5838665A (en) * | 1996-03-11 | 1998-11-17 | Integrated Technology, Inc. | Data network telephone adaptor device |
US5850433A (en) * | 1996-05-01 | 1998-12-15 | Sprint Communication Co. L.P. | System and method for providing an on-line directory service |
US5761280A (en) * | 1996-09-04 | 1998-06-02 | 8×8, Inc. | Telephone web browser arrangement and method |
US5974043A (en) * | 1996-09-16 | 1999-10-26 | Solram Electronics Ltd. | System and method for communicating information using the public switched telephone network and a wide area network |
US5724412A (en) * | 1996-10-07 | 1998-03-03 | U S West, Inc. | Method and system for displaying internet identification on customer premises equipment |
US5907547A (en) * | 1996-10-24 | 1999-05-25 | At&T Corp | System and method for establishing internet communications links |
US6385191B1 (en) * | 1996-11-14 | 2002-05-07 | Avaya Technology Corp. | Extending internet calls to a telephony call center |
US5953322A (en) * | 1997-01-31 | 1999-09-14 | Qualcomm Incorporated | Cellular internet telephone |
US5907598A (en) * | 1997-02-20 | 1999-05-25 | International Business Machines Corporation | Multimedia web page applications for AIN telephony |
US5903631A (en) * | 1997-03-12 | 1999-05-11 | Mitel Corporation | One-button intelligent CTI dialler |
US5940834A (en) * | 1997-03-13 | 1999-08-17 | Mitel Corporation | Automatic web page generator |
US5889774A (en) * | 1997-03-14 | 1999-03-30 | Efusion, Inc. | Method and apparatus for selecting an internet/PSTN changeover server for a packet based phone call |
US5945989A (en) * | 1997-03-25 | 1999-08-31 | Premiere Communications, Inc. | Method and apparatus for adding and altering content on websites |
US5958016A (en) * | 1997-07-13 | 1999-09-28 | Bell Atlantic Network Services, Inc. | Internet-web link for access to intelligent network service control |
US6144667A (en) * | 1997-08-07 | 2000-11-07 | At&T Corp. | Network-based method and apparatus for initiating and completing a telephone call via the internet |
US6393015B1 (en) * | 1997-09-12 | 2002-05-21 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for automatic network connection between a small business and a client |
US5960442A (en) * | 1997-11-12 | 1999-09-28 | Genesys Telecommunications Laboratories, Inc. | Real-time interactive directory |
US5946381A (en) * | 1997-12-19 | 1999-08-31 | Telefonaktiebolaget L M Ericsson (Publ) | Controlling incoming calls via the world-wide web |
US6094673A (en) * | 1998-01-16 | 2000-07-25 | Aspect Communications | Method and apparatus for generating agent scripts |
US6865713B1 (en) * | 1998-08-07 | 2005-03-08 | International Business Machines Corporation | Apparatus, program product and method of annotating a hypertext document with comments |
US6411615B1 (en) * | 1998-09-03 | 2002-06-25 | Genesys Telecommunications Laboratories, Inc. | Embedded web phone module |
-
1998
- 1998-09-03 US US09/146,849 patent/US6411615B1/en not_active Expired - Lifetime
-
1999
- 1999-09-02 AT AT99968751T patent/ATE466448T1/de not_active IP Right Cessation
- 1999-09-02 EP EP99968751A patent/EP1116364B1/en not_active Expired - Lifetime
- 1999-09-02 BR BR9913421-7A patent/BR9913421A/pt not_active IP Right Cessation
- 1999-09-02 WO PCT/US1999/020338 patent/WO2000014934A1/en active Application Filing
- 1999-09-02 JP JP2000569555A patent/JP3573715B2/ja not_active Expired - Lifetime
- 1999-09-02 AU AU60269/99A patent/AU754245B2/en not_active Expired
- 1999-09-02 DE DE69942311T patent/DE69942311D1/de not_active Expired - Lifetime
- 1999-09-02 CN CN99811770.6A patent/CN1326630B/zh not_active Expired - Lifetime
- 1999-09-02 CA CA002342865A patent/CA2342865A1/en not_active Abandoned
-
2002
- 2002-05-22 US US10/153,981 patent/US7190692B2/en not_active Expired - Lifetime
-
2007
- 2007-03-13 US US11/685,376 patent/US7522582B2/en not_active Expired - Lifetime
Also Published As
Publication number | Publication date |
---|---|
CN1326630B (zh) | 2012-09-19 |
DE69942311D1 (de) | 2010-06-10 |
CN1326630A (zh) | 2001-12-12 |
CA2342865A1 (en) | 2000-03-16 |
US7522582B2 (en) | 2009-04-21 |
EP1116364B1 (en) | 2010-04-28 |
ATE466448T1 (de) | 2010-05-15 |
US6411615B1 (en) | 2002-06-25 |
US7190692B2 (en) | 2007-03-13 |
EP1116364A4 (en) | 2005-11-23 |
EP1116364A1 (en) | 2001-07-18 |
AU754245B2 (en) | 2002-11-07 |
JP3573715B2 (ja) | 2004-10-06 |
AU6026999A (en) | 2000-03-27 |
US20070165616A1 (en) | 2007-07-19 |
WO2000014934A1 (en) | 2000-03-16 |
JP2002524976A (ja) | 2002-08-06 |
US20020150087A1 (en) | 2002-10-17 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
B08F | Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette] |
Free format text: REFERENTE A 5A, 6A, 7A E 8A ANUIDADES. |
|
B08K | Patent lapsed as no evidence of payment of the annual fee has been furnished to inpi [chapter 8.11 patent gazette] |
Free format text: REFERENTE AO DESPACHO 8.6 PUBLICADO NA RPI 1911 DE 21/08/2007. |
|
B15K | Others concerning applications: alteration of classification |
Ipc: H04M 7/00 (2006.01), H04L 29/06 (2006.0 |