BR0016097A - Método e sistema de comunicação - Google Patents

Método e sistema de comunicação

Info

Publication number
BR0016097A
BR0016097A BR0016097-0A BR0016097A BR0016097A BR 0016097 A BR0016097 A BR 0016097A BR 0016097 A BR0016097 A BR 0016097A BR 0016097 A BR0016097 A BR 0016097A
Authority
BR
Brazil
Prior art keywords
ivr server
ivr
server
network
computers
Prior art date
Application number
BR0016097-0A
Other languages
English (en)
Original Assignee
Mobile Telephone Networks (Proprietary) Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mobile Telephone Networks (Proprietary) Limited filed Critical Mobile Telephone Networks (Proprietary) Limited
Publication of BR0016097A publication Critical patent/BR0016097A/pt

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/45—Network directories; Name-to-address mapping
    • H04L61/4557—Directories for hybrid networks, e.g. including telephone numbers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L2101/00—Indexing scheme associated with group H04L61/00
    • H04L2101/60—Types of network addresses
    • H04L2101/618—Details of network addresses
    • H04L2101/663—Transport layer addresses, e.g. aspects of transmission control protocol [TCP] or user datagram protocol [UDP] ports
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Computer And Data Communications (AREA)

Abstract

"MéTODO E SISTEMA DE COMUNICAçãO". Um sistema de comunicação compreende um telefone móvel (10) conectado a um servidor de Resposta Interativa de Voz (IVR) (12) e banco de dados associado (14) por uma rede de comunicações telefónicas (20). O servidor IVR (12) é por sua vez conectado a uma pluralidade de, computadores (16) em uma segunda rede (18). O banco de dados (14) armazena o relacionamento entre uma pluralidade de números de telefone e uma pluralidade de endereços IP dos computadores (16) . Uma chamada estabelecida é roteada usando a rede de telecomunicações para o servidor IVR, O servidor IVR (12) usa o endereço IP relacionado para enviar uma mensagem para o computador remoto (16) e uma sessão de comunicação é estabelecida entre uma aplicação de escuta funcionando no remoto (16) e o servidor IVR (12), com o que o computador remoto (16) recebe parâmetros e envia comandos para o servidor IVR (12) , e o servidor IVR por sua vez envia e recebe mensagens para o usuário via a rede de comunicações telefónica.
BR0016097-0A 1999-11-26 2000-11-23 Método e sistema de comunicação BR0016097A (pt)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
ZA997346 1999-11-26
PCT/IB2000/001736 WO2001039468A1 (en) 1999-11-26 2000-11-23 Communication method and system

Publications (1)

Publication Number Publication Date
BR0016097A true BR0016097A (pt) 2002-08-20

Family

ID=25588014

Family Applications (1)

Application Number Title Priority Date Filing Date
BR0016097-0A BR0016097A (pt) 1999-11-26 2000-11-23 Método e sistema de comunicação

Country Status (11)

Country Link
EP (2) EP1238508A1 (pt)
CN (2) CN1399836A (pt)
AP (2) AP2002002537A0 (pt)
AU (2) AU1874801A (pt)
BR (1) BR0016097A (pt)
CA (1) CA2392415A1 (pt)
IL (1) IL149821A0 (pt)
MA (1) MA25779A1 (pt)
PL (1) PL359760A1 (pt)
WO (2) WO2001039468A1 (pt)
ZA (2) ZA200204152B (pt)

Families Citing this family (23)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2830102B1 (fr) * 2001-09-25 2005-05-20 France Telecom Installation de paiement electronique pour l'achat de biens ou services proposes par un serveur marchand
SE523864C2 (sv) * 2002-06-18 2004-05-25 Telia Ab System och förfarande för betalning av en tjänst vid ett kommunikationssystem
CN100407682C (zh) * 2002-12-31 2008-07-30 杭州世导科技有限公司 一种多方通话系统
GB0309088D0 (en) * 2003-04-22 2003-05-28 Doulton Daniel M Voicemail to text (sms/mms or other relevant graphical representation) and associated user interface
GB2421667A (en) * 2003-04-22 2006-06-28 Spinvox Ltd Queuing and load balancing of voicemail for intelligent transcription into text message
CN100407847C (zh) * 2003-05-23 2008-07-30 华为技术有限公司 实现移动通信漫游用户监听的系统及其方法
SG137653A1 (en) * 2003-07-18 2007-12-28 Infocomm Dev Authority Of Sing Message system
KR100537280B1 (ko) * 2003-10-29 2005-12-16 삼성전자주식회사 휴대용 단말기에서 터치스크린을 이용한 문자 입력 장치및 방법
CN100366124C (zh) * 2003-12-19 2008-01-30 华为技术有限公司 一种在下一代网络中为用户提供网络服务的系统及方法
US7493124B2 (en) * 2004-03-15 2009-02-17 Motorola, Inc. Method and apparatus for updating information within a communication system
US7882239B2 (en) * 2004-05-28 2011-02-01 Telefonaktiebolaget Lm Ericsson (Publ) Communications method and apparatus, database information retrieval method and apparatus
CN1780292B (zh) * 2004-11-19 2010-10-13 中国移动通信集团公司 多种应用协议下保证业务平台获得用户终端信息的方法
US20060210036A1 (en) * 2005-03-16 2006-09-21 Jeffrey Citron System for effecting a telephone call over a computer network without alphanumeric keypad operation
CN1852361B (zh) * 2005-07-29 2010-12-08 华为技术有限公司 一种呈现及智能呼叫路由结合业务实现方法与装置
CN101166212B (zh) * 2006-10-19 2010-05-19 华为技术有限公司 一种实现交互式语音应答系统图形化展示的方法及系统
GB2443889A (en) 2006-11-20 2008-05-21 Skype Ltd Method and system for anonymous communication
GB0623621D0 (en) 2006-11-27 2007-01-03 Skype Ltd Communication system
GB0623622D0 (en) 2006-11-27 2007-01-03 Skype Ltd Communication system
US20080294608A1 (en) 2007-05-22 2008-11-27 Kimbahune Sanjay Madhukar System for packet interactive multimedia response (PIM2R) and a method of performing the same
CN101110843B (zh) * 2007-07-11 2010-07-07 华为技术有限公司 实现不同类型业务交互的系统、方法及设备
GB2451508B (en) * 2007-08-02 2010-05-12 Ram Friedman Drinks machine with network drink ordering
CN101547413B (zh) * 2008-03-25 2012-03-14 数码通电讯有限公司 用于从gsm移动电话向ip电话连接呼叫的方法和装置
CN101340492B (zh) * 2008-08-12 2011-11-23 华为技术有限公司 一种信息查询方法和装置

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5546452A (en) * 1995-03-02 1996-08-13 Geotel Communications Corp. Communications system using a central controller to control at least one network and agent system
US5710887A (en) * 1995-08-29 1998-01-20 Broadvision Computer system and method for electronic commerce
US5734828A (en) * 1995-08-30 1998-03-31 Intel Corporation System for accessing/delivering on-line/information services via individualized environments using streamlined application sharing host and client services
US5899980A (en) * 1997-08-11 1999-05-04 Trivnet Ltd. Retail method over a wide area network
SE509926C2 (sv) * 1997-08-29 1999-03-22 Telia Ab Kommunikationssystem innefattande överföringar av internetadress med SMS
FI108388B (fi) * 1997-09-01 2002-01-15 Nokia Corp Sõhk÷postiliikenne matkaviestinjõrjestelmõssõ

Also Published As

Publication number Publication date
IL149821A0 (en) 2002-11-10
AP2002002537A0 (en) 2002-06-30
AU1408001A (en) 2001-06-04
EP1238507A1 (en) 2002-09-11
PL359760A1 (en) 2004-09-06
AU1874801A (en) 2001-06-04
CN1399836A (zh) 2003-02-26
WO2001039468A1 (en) 2001-05-31
CA2392415A1 (en) 2001-05-31
ZA200204150B (en) 2003-07-30
MA25779A1 (fr) 2003-07-01
EP1238508A1 (en) 2002-09-11
ZA200204152B (en) 2003-05-26
CN1399837A (zh) 2003-02-26
AP2002002541A0 (en) 2002-06-30
WO2001039469A1 (en) 2001-05-31

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Legal Events

Date Code Title Description
B08F Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette]

Free format text: REFERENTE A 5A, 6A E 7A ANUIDADES.

B08K Patent lapsed as no evidence of payment of the annual fee has been furnished to inpi [chapter 8.11 patent gazette]

Free format text: REFERENTE AO DESPACHO 8.6 PUBLICADO NA RPI 1929 DE 26/12/2007.

B15K Others concerning applications: alteration of classification

Ipc: H04L 29/12 (2006.01), H04M 3/493 (2006.01)