ZA200204152B - A method of supplying information to a user of a mobile station. - Google Patents
A method of supplying information to a user of a mobile station. Download PDFInfo
- Publication number
- ZA200204152B ZA200204152B ZA200204152A ZA200204152A ZA200204152B ZA 200204152 B ZA200204152 B ZA 200204152B ZA 200204152 A ZA200204152 A ZA 200204152A ZA 200204152 A ZA200204152 A ZA 200204152A ZA 200204152 B ZA200204152 B ZA 200204152B
- Authority
- ZA
- South Africa
- Prior art keywords
- user
- network
- message
- processor
- computer
- Prior art date
Links
- 238000000034 method Methods 0.000 title claims description 14
- 238000004891 communication Methods 0.000 claims description 19
- 238000004590 computer program Methods 0.000 claims description 2
- 238000010586 diagram Methods 0.000 description 4
- 238000012790 confirmation Methods 0.000 description 1
- VJYFKVYYMZPMAB-UHFFFAOYSA-N ethoprophos Chemical compound CCCSP(=O)(OCC)SCCC VJYFKVYYMZPMAB-UHFFFAOYSA-N 0.000 description 1
- 230000002452 interceptive effect Effects 0.000 description 1
- 238000010295 mobile communication Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L61/00—Network arrangements, protocols or services for addressing or naming
- H04L61/45—Network directories; Name-to-address mapping
- H04L61/4557—Directories for hybrid networks, e.g. including telephone numbers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L2101/00—Indexing scheme associated with group H04L61/00
- H04L2101/60—Types of network addresses
- H04L2101/618—Details of network addresses
- H04L2101/663—Transport layer addresses, e.g. aspects of transmission control protocol [TCP] or user datagram protocol [UDP] ports
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
- H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
Description
N i} « ¢ . A-
A METHOD OF SUPPLYING INFORMATION TO A USER
OF A MOBILE STATION
THIS invention relates to a method of supplying information to the user of a mobile station and to a system therefor.
According to the present invention there is provided a method of supplying information to a user of a mobile station, the method comprising the steps of: defining a relationship between a plurality of telephone numbers and the network addresses of a plurality of computers on a first network; storing data representing said relationships;
CONFIRMATION COPY
-2- CL receiving, at a server, a request from a user via a telecommunications network for one of the plurality of telephone numbers; retrieving the network address corresponding to the requested number, : forwarding a message via the first network to the computer located at o the retrieved network address corresponding to the requested number, said computer being responsive to the message to run a computer program; and
Tn sending information from the computer to the user using the Short
Message Services (SMS) Protocol.
The request received from the user is preferably a telephone call made by the user. :
The message forwarded to the computer located at the retrieved network . address may include the number of the user's mobile station to which the SMS is to be sent.
According to the present invention there is provided a communication system comprising a processor connected to a first network and to a telecommunications network, the processor being adapted to communicate with a user via the telecommunications network and being further adapted to communicate with a remote processor via the first network, the processor being further adapted to receive a telephone call from the user and to send a message to the remote processor, said remote processor being responsive to the message to send a Short Message Services (SMS) message containing information to the user.
CTY Wo owsedes PCT/IB00/01744
The communication system may further comprise a memory device which stores data representing a relationship between a plurality of telephone numbers and the network addresses of a plurality of remote processors.
Preferably, the processor is further adapted to receive a telephone call from the user and to access the memory device to determine which network address is associated with the telephone number the user dialled, the processor being further adapted to then send the message to the remote processor at that network address.
The processor may be further adapted to include in the message sent to one of the remote processor, the number of a mobile station used by the user to initiate the telephone call.
Figure 1 is a simplified schematic diagram of an embodiment of the system of the present invention;
Figures 2 and 3 are flow diagrams illustrating the first part of the method of the -— precentinvenlien gamricd sutusing the system uf Figure 7,
Figure 4 is a flow diagram illustrating the transaction flow between the
IVR server and application server of Figure 2 in more detail; and
Figure 5 is a flow diagram showing a second part of the method of the present invention.
: Referring to Figure 1, the system comprises a plurality of mobile stations 10 in the form of mobile telephones, each of which can connect to an Interactive voice response (IVR) server 12 and associated database 14 by a telephone communications network 20. The telephone communications network 20 is typically a Global System for Mobile Communications (GSM) network. A user uses one of the mobile stations to dial a number to request information which is then sent via Short Message Services (SMS) to the mobile station 10 of the user. - The IVR server 12 is connected to a plurality of computers 16 on a second network 18. The computers 16 are typically application servers. The computers 16 interact with content or web server (not shown), or associated ) . database, to retrieve the requested information. it will be appreciated that although Figure 1 illustrates the use of one IVR server 12, the present invention could be implemented using a plurality of IVR servers 12, each being connected to a plurality of computers 16.
Figures 2 and 3 illustrate a transaction flow of the system illustrated in Figure 1. A user of the system dials a predetermined number 22 on the telephone 10.
The telephone call is routed 24 using the telecommunication network 20 to the
IVR server 12 with its associated database 14. The IVR server 12 has an application running thereon, typically written in JAVA or C++, and waits for a call to be received.
The number calied by the user contains various parts. A first part routes the call to the IVR server 12, while a second part relates to the address of a computer 16 on the network 18. For example, the number may be 083 190
. Ye . x WO 01/39469 PCT/IB00/01744
XXX where 083 190 routes the call to the IVR server 12. The three remaining digits relate to the addresses of computers on the network 18. This relationship is stored on the database 14, where each complete telephone number is associated with a computer address. This address is typically the Internet
Protocol (IP) address of the computer. For example, the number 083 190 001 can be associated with a computer 16a, the IP address of which is 192.168.2.18, while telephone number 083 190 002 can be associated with computer 16b, the IP address of which is 194.176.2.13. The number may also be related to a specific port on the computer 16.
Using the related IP address and port number, a message is sent 26 via the communications network 18 to the remote computer 16. The communications network 18 may be, for example, a Local Area Network (LAN), a Wide Area
Network (WAN) or the Internet.
Any number in any combination can be defined to be controlled by any . computer or application server 16 located on any Local Area Network (LAN) or
Wide Area Network (WAN). For example: 1) Traditional Dialled numbers
Dialled Number, IP Address, Port Number ~~ 083123 2000, 196.1010. 1908 083 123 2002, 96.25.20.5, 1900 083 123 2010, 192.15.5.27, 1985 2) Speed Dial numbers
Dialled Number, IP Address, Port Number 083 920 1, 196.10.10.1, 1998 083 123 5, 196.25.20.5, 1900 083 121, 192.15.5.27, 1985 poo a : 3) Extended Dialled numbers
Dialled Number, IP Address, Port Number 083 123 2000 123456, 196.10.10.1, 1998 083 123 2002 4562334536, 196.25.20.5, 1900 083 123 2010 568657, 192.15.5.27, 1985
The traditional numbers are the digit length typically used by a national telephone company number scheme while the speed dial and extended numbers are the number schemes typically used by the GSM networks. ~The numbers can also be extended to alphanumeric dialling, for example, 083123Coke which represents 083 123 2653 or 083 123Pepsi which represents 083 123 73774.
In any event, each number is allocated to a specific type of information which - the user can request. For example, and referring to the above tables, 083 121 will route the call to IP address 192.15.5.27 port number 1885 which will provide weather information to anyone dialling 083 121.
The IVR server 12 invokes the computer 16 on the requested network address and port to respond with the requested information. A communication session 28 is now set up between a listening application running on the application server 16 and the IVR server 12 whereby the application server 16 receives parameters and sends commands to the IVR Server 12.
What will be appreciated is that control of the communication link is effectively passed to the remote computer or application server 16.
Figure 4 illustrates in more detail the communication between the application server 16 and the IVR server 12.
- A WO 01/39469 PCT/1B00/01744 } 7.
The IVR server 12 informs the application server 16 of an incoming call 26. A communication session 28 is set up between the application server 16 and the
IVR server 12. The commands sent by the application server 16 will be either disconnect call, request DTMF input or play prompt, and will be determined by what application the system is being used for. The commands are sent using a text protocol. In this way, the call is controlled by the sequence of the commands sent by the application server 16 and relayed to the user via the
IVR server 12.
After each command has been received by the IVR server 12, the IVR server 12 responds to the application sever 16 with an acknowledgement such as “0”, “1” or “2” where “0” represented successful transaction, “1” represents failed transaction and “2” represents transaction failed due to call dropped. ’ Once the application server 16 decides to end the communication session 28, a message 32 is sent from the application server 16 to the IVR server 12. The - IVR server 12 acknowledges 34 the disconnect message and disconnects the communication session.
Referring to the above example, different information is allocated to a different telephone number, so that the information returned to the user will depend on the number dialed. In this case, 083 190 101 may be a request for the price of ~~ da specific share price, for example, While 083 190 102 fidy be a request fering ~~ price of a different share. The IVR server 12 will not try and determine which share price is requested, but will use part of the number to logically route the call to a remote computer 16 (as described above).
The IVR server 12 sends the application server 16 the callers mobile station number and request. When this is received by the application server 18, it instructs the IVR server 12 to disconnect the call.
The application server 16 interacts with a content or web server, or an associated database, and retrieves the requested information. The application server 16 then forwards the requested information via SMS to the mobile station of the caller.
The SMS can be sent directly to the GSM SMSC via the application server using a third party software component, or can be directly sent to the SMSC via a file transfer protocol.
Thus it will be appreciated that the present invention provides a communication method and system which allows information to be passed to a mobile station, typically a mobile telephone. Because the IVR server 12 can be connected to - a plurality of different computers or application servers 16, a third party wishing to provide information to users of mobile phones is able to merely load an application on their computer or application server 16 and then use a centrally ) located IVR server 12 as the communication link to the GSM network. Thus many third parties can be given access to the GSM network without having to . install an IVR server at each of their individual sites. This is essentially because the application and data which reside on the remote computer or application server 26 have been separated from the communication application and data which reside on the IVR server 12.
Claims (10)
1. A method of supplying information to a user of a mobile station, the method comprising the steps of: defining a relationship between a plurality of telephone numbers and the network addresses of a plurality of computers on a first network; storing data representing said relationships; receiving, at a server, a request from a user via a telecommunications network for one of the plurality of telephone numbers; retrieving the network address corresponding to the requested - number; forwarding a message via the first network to the computer located at the retrieved network address corresponding to the requested number, said computer being responsive to the message to run a computer program; and sending information from the computer to the user using the Short Message Services (SMS) Protocol.
2. A method according to claim 1, wherein the request received from the user is a telephone call made by the user.
3. A method according to any preceding claim, wherein the message forwarded to the computer located at the retrieved network address
Foto includes the number of the user's mobile station to which the SMS is to be sent.
4. A machine readable medium comprising instructions, which when executed by a machine, cause the machine to perform the method steps in any one of claims 1 to 3.
5. A communication system comprising a processor connected to a first network and to a telecommunications network, the processor being adapted to communicate with a user via the telecommunications network and being further adapted to communicate with a remote processor via the first network, the processor being further adapted to receive a telephone call from the user and to send a message to the remote processor, said remote processor being responsive to the message to send a Short Message Services (SMS) message containing information to the user.
6. A communication system according to claim 5 further comprising a memory : device which stores data representing a relationship between a plurality of telephone numbers and the network addresses of a plurality of remote processors.
7. A communication system according to claim 6 wherein the processor is further adapted to receive a telephone call from the user and to access the memory device to determine which network address is associated with the telephone number the user dialled, the processor being further adapted to then send the message to the remote processor at the network address.
8. A communication system according to claim 7 wherein the processor is further adapted to include in the message sent to the remote processor, the number of a mobile station used by the user to initiate the telephone call.
. ro WO 01/39469 PCT/IB00/01744
9. A method substantially as herein described with reference to the accompanying drawings.
10. A system substantially as herein described with reference to the accompanying drawings. Se
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| ZA200204152A ZA200204152B (en) | 1999-11-26 | 2002-05-24 | A method of supplying information to a user of a mobile station. |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| ZA997346 | 1999-11-26 | ||
| ZA200204152A ZA200204152B (en) | 1999-11-26 | 2002-05-24 | A method of supplying information to a user of a mobile station. |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| ZA200204152B true ZA200204152B (en) | 2003-05-26 |
Family
ID=25588014
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| ZA200204150A ZA200204150B (en) | 1999-11-26 | 2002-05-24 | Communication method and system. |
| ZA200204152A ZA200204152B (en) | 1999-11-26 | 2002-05-24 | A method of supplying information to a user of a mobile station. |
Family Applications Before (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| ZA200204150A ZA200204150B (en) | 1999-11-26 | 2002-05-24 | Communication method and system. |
Country Status (11)
| Country | Link |
|---|---|
| EP (2) | EP1238508A1 (en) |
| CN (2) | CN1399836A (en) |
| AP (2) | AP2002002537A0 (en) |
| AU (2) | AU1874801A (en) |
| BR (1) | BR0016097A (en) |
| CA (1) | CA2392415A1 (en) |
| IL (1) | IL149821A0 (en) |
| MA (1) | MA25779A1 (en) |
| PL (1) | PL359760A1 (en) |
| WO (2) | WO2001039468A1 (en) |
| ZA (2) | ZA200204150B (en) |
Families Citing this family (23)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| FR2830102B1 (en) * | 2001-09-25 | 2005-05-20 | France Telecom | ELECTRONIC PAYMENT INSTALLATION FOR PURCHASING GOODS OR SERVICES OFFERED BY A MERCHANT SERVER |
| SE523864C2 (en) * | 2002-06-18 | 2004-05-25 | Telia Ab | System and procedure for payment of a service by a communication system |
| CN100407682C (en) * | 2002-12-31 | 2008-07-30 | 杭州世导科技有限公司 | Multiside speaking system |
| GB0309088D0 (en) * | 2003-04-22 | 2003-05-28 | Doulton Daniel M | Voicemail to text (sms/mms or other relevant graphical representation) and associated user interface |
| EP1618734A2 (en) * | 2003-04-22 | 2006-01-25 | Spinvox Limited | Operator performed voicemail transcription |
| CN100407847C (en) * | 2003-05-23 | 2008-07-30 | 华为技术有限公司 | System and method for realizing mobile communication roaming user monitoring |
| SG137653A1 (en) * | 2003-07-18 | 2007-12-28 | Infocomm Dev Authority Of Sing | Message system |
| KR100537280B1 (en) * | 2003-10-29 | 2005-12-16 | 삼성전자주식회사 | Apparatus and method for inputting character using touch screen in portable terminal |
| CN100366124C (en) * | 2003-12-19 | 2008-01-30 | 华为技术有限公司 | A system and method for providing user with network service in NGN |
| US7493124B2 (en) * | 2004-03-15 | 2009-02-17 | Motorola, Inc. | Method and apparatus for updating information within a communication system |
| EP1749387B1 (en) * | 2004-05-28 | 2012-08-29 | TELEFONAKTIEBOLAGET LM ERICSSON (publ) | Communications method and apparatus, database information retrieval method and apparatus |
| CN1780292B (en) * | 2004-11-19 | 2010-10-13 | 中国移动通信集团公司 | Method for assuring service platform with user terminal information under various applied protocols |
| US20060210036A1 (en) * | 2005-03-16 | 2006-09-21 | Jeffrey Citron | System for effecting a telephone call over a computer network without alphanumeric keypad operation |
| CN1852361B (en) * | 2005-07-29 | 2010-12-08 | 华为技术有限公司 | Show and intelligent calling route joint business realizing method and device |
| CN101166212B (en) * | 2006-10-19 | 2010-05-19 | 华为技术有限公司 | A method and system for realizing graphic display of interactive voice response system |
| GB2443889A (en) | 2006-11-20 | 2008-05-21 | Skype Ltd | Method and system for anonymous communication |
| GB0623622D0 (en) | 2006-11-27 | 2007-01-03 | Skype Ltd | Communication system |
| GB0623621D0 (en) | 2006-11-27 | 2007-01-03 | Skype Ltd | Communication system |
| US20080294608A1 (en) | 2007-05-22 | 2008-11-27 | Kimbahune Sanjay Madhukar | System for packet interactive multimedia response (PIM2R) and a method of performing the same |
| CN101110843B (en) * | 2007-07-11 | 2010-07-07 | 华为技术有限公司 | System, method and apparatus for implementing interaction between different kinds of business |
| GB2451508B (en) * | 2007-08-02 | 2010-05-12 | Ram Friedman | Drinks machine with network drink ordering |
| CN101547413B (en) * | 2008-03-25 | 2012-03-14 | 数码通电讯有限公司 | Method and device for connecting calling from GSM mobile phone to IP phone |
| CN101340492B (en) * | 2008-08-12 | 2011-11-23 | 华为技术有限公司 | Information inquiry method and apparatus |
Family Cites Families (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5546452A (en) * | 1995-03-02 | 1996-08-13 | Geotel Communications Corp. | Communications system using a central controller to control at least one network and agent system |
| US5710887A (en) * | 1995-08-29 | 1998-01-20 | Broadvision | Computer system and method for electronic commerce |
| US5734828A (en) * | 1995-08-30 | 1998-03-31 | Intel Corporation | System for accessing/delivering on-line/information services via individualized environments using streamlined application sharing host and client services |
| US5899980A (en) * | 1997-08-11 | 1999-05-04 | Trivnet Ltd. | Retail method over a wide area network |
| SE509926C2 (en) * | 1997-08-29 | 1999-03-22 | Telia Ab | Communication system including transmission of internet address by SMS |
| FI108388B (en) * | 1997-09-01 | 2002-01-15 | Nokia Corp | Electronic mail traffic in a mobile phone system |
-
2000
- 2000-11-23 AU AU18748/01A patent/AU1874801A/en not_active Abandoned
- 2000-11-23 CA CA002392415A patent/CA2392415A1/en not_active Abandoned
- 2000-11-23 EP EP00981513A patent/EP1238508A1/en not_active Withdrawn
- 2000-11-23 CN CN00816291A patent/CN1399836A/en active Pending
- 2000-11-23 AP APAP/P/2002/002537A patent/AP2002002537A0/en unknown
- 2000-11-23 WO PCT/IB2000/001736 patent/WO2001039468A1/en not_active Application Discontinuation
- 2000-11-23 BR BR0016097-0A patent/BR0016097A/en not_active IP Right Cessation
- 2000-11-23 PL PL35976000A patent/PL359760A1/en unknown
- 2000-11-23 IL IL14982100A patent/IL149821A0/en unknown
- 2000-11-24 WO PCT/IB2000/001744 patent/WO2001039469A1/en not_active Application Discontinuation
- 2000-11-24 AP APAP/P/2002/002541A patent/AP2002002541A0/en unknown
- 2000-11-24 AU AU14080/01A patent/AU1408001A/en not_active Abandoned
- 2000-11-24 CN CN00816292A patent/CN1399837A/en active Pending
- 2000-11-24 EP EP00976205A patent/EP1238507A1/en not_active Withdrawn
-
2002
- 2002-05-24 ZA ZA200204150A patent/ZA200204150B/en unknown
- 2002-05-24 ZA ZA200204152A patent/ZA200204152B/en unknown
- 2002-06-19 MA MA26699A patent/MA25779A1/en unknown
Also Published As
| Publication number | Publication date |
|---|---|
| WO2001039469A1 (en) | 2001-05-31 |
| WO2001039468A1 (en) | 2001-05-31 |
| IL149821A0 (en) | 2002-11-10 |
| BR0016097A (en) | 2002-08-20 |
| EP1238507A1 (en) | 2002-09-11 |
| CN1399837A (en) | 2003-02-26 |
| MA25779A1 (en) | 2003-07-01 |
| AP2002002541A0 (en) | 2002-06-30 |
| EP1238508A1 (en) | 2002-09-11 |
| AP2002002537A0 (en) | 2002-06-30 |
| CA2392415A1 (en) | 2001-05-31 |
| CN1399836A (en) | 2003-02-26 |
| AU1408001A (en) | 2001-06-04 |
| PL359760A1 (en) | 2004-09-06 |
| AU1874801A (en) | 2001-06-04 |
| ZA200204150B (en) | 2003-07-30 |
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